2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: visibility
214 reports, newest first. Show all
Visibility, May 1, 2023
The contact owns a 2004 Jeep Grand Cherokee. The contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. The contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to unlock. The contact stated that the buttons on the driver’s side console failed to function as needed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 86,000.
Electrical system, Latches/locks/linkages, Visibility/wiper, Nov 19, 2019
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR AND WINDOW FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DOOR AJAR MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68161969. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 135,000.
Power train, Engine, Visibility/wiper, Mar 15, 2018
TRANSMISSION COOLANT LINE IS LEAKING IT'S BEEN WORKED ON SEVERAL TIMES. THE MOTOR HAS AIR IN THE COOLANT SYSTEM AFTER REPLACEMENT OF RADIATOR. THE POWER STEERING LINE WAS REPLACED. THE BACK WIPER MOTOR DOES NOT WORK. SOMETHING INEW THE DASH MAKES A MOVING SOUND AFTER THE ENGINE IS SHUT OFF ON PASSENGER SIDE. I HAD BRAKE LINES FIXED. THE VEHICLE LOOSES OIL ON THE ROAD DUE TO THE LINE LEAKING. THE BACK WIPER NOT WORKING MAKES IT HARD TO SEE OUT THE BACK WINDOW.
Visibility, Apr 14, 2017
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE AND NOTICED THAT THE SUN ROOF HAD EXPLODED. GLASS PIECES SHATTERED INTO THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Visibility/wiper, Aug 15, 2016
THE HEATING AND AIR CONDITIONING SYSTEM DOES NOT PROVIDE ENOUGH AIR FLOW TO KEEP THE WINDSHIELD DEFROSTED IN THE WINTER OR REMOVE HUMIDITY IN THE SUMMER.
Air bags, Other or unspecified, Visibility/wiper, May 5, 2016
TAKATA RECALL. THE ADVICE IS NOT TO DRIVE TOO MUCH , SHOULD I LET MY WIFE DRIVE IT? MY COMPLAINT IS THAT THERE IS NO THOUGHT FOR THE CONSUMER. SO WHY DO WE HAVE NHTSA? COULD YOU ANSWER THAT QUESTION?
Visibility/wiper, Jan 28, 2016
THIS IS THE 2ND TIME I HAVE HAD THIS PROBLEM. THE HEATER/BLOWER/VENT SYSTEM FAILED AND NO HOT AIR COMES OUT THE RIGHT SIDE OF THE CAR INCLUDING THE DEFROSTER WHICH IS DANGEROUS. IT TURNS OUT THAT THERE ARE CHEAP PLASTIC TEMPERATURE DOORS ON THE HEATING SYSTEM UNDER THE DASH THAT BREAK. THIS IS A VERY COMMON PROBLEM ON 1999-2004 JEEPS WITH DUAL HEATING SYSTEMS. I HAD THIS REPAIR DONE AT 72,500 MILES AND NOW AGAIN AT 141,900 MILES. BOTH TIMES THE REPAIR WAS ABOUT $1500. THE REPAIRS WERE DONE ON NOV 9, 2009 AND DEC 2, 2015. I AM TAKING THE CAR BACK TO THE DEALER TODAY BECAUSE THE AIR IS STILL NOT COMING OUT OF THE VENTS PROPERLY. I WAS CHECKING ABOUT RECALLS BEFORE I GO TO THE DEALER, AND I JUST FOUND THIS WEBSITE THAT DESCRIBES THE COMMON PROBLEM AND A LOW COST WAY TO FIX IT YOURSELF. HTTP://WWW.JGCPARTS.COM/JEEPHEATER.HTML . I HOPE YOU CAN HELP ME AND ALL THE OTHERS WHO HAVE HAD THIS PROBLEM!!!!
Exterior lighting, Visibility/wiper, Sep 29, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE EXTERIOR AMBER SIDE REFLECTORS DID NOT ILLUMINATE WHILE DRIVING 30 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E064000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 150,000.
Electrical system, Equipment adaptive/mobility, Visibility/wiper, Sep 9, 2015, fire
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. THE CONTACT NOTICED THE RESISTOR PACK WAS MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Visibility, Mar 17, 2015
ROLLING DOWN THE REAR DRIVER WINDOW IN COLD WEATHER, I HEARD A LARGE THUMP. WINDOW WOULD NOT ROLL BACK UP. WINDOW REGULATOR BUSTED. *TR
Visibility, Jun 23, 2014
I WAS DRIVING DOWN THE HIGHWAY AND MY DRIVERS WINDOW GRADUALLY STARTED SLIDING DOWN . AT THE TIME I WAS RUNNING THE AIR CONDITION .AND THE WINDOW STARTED SLOWLY COMING DOWN . BY THE TIME I GOT HOME THE WIDOW WAS COMPLETELY DOWN . MY HUSBAND TRIED TO PULL IT BACK UP AND AS HE DID THIS THE WINDOW BROKE RIGHT INTO HIS HANDS AND ALL OVER THE SEAT OF THE CAR. AND I WAS TOLD BY ANOTHER JEEP OWNER THAT SHE HAD A RECALL ON HER JEEP . I WAS JUST WONDERING IF THERE WAS A RECALL FOR IT? *TR
Visibility/wiper, Mar 11, 2014
THE AC/HEATER BLENDER DOOR HAS BROKEN, AND IT DOES NOT ALLOW THE HEATER TO WORK PROPERLY AND IN RETURN DOES NOT ALLOW THE HEATER TO COMPLETELY DEFROST THE WINDSHIELD. *TR
Visibility, Oct 21, 2013
LIFT WITHIN WINDOW BROKE SPONTANEOUSLY WHILE DRIVING APPROXIMATELY 20 MPH. WINDOW WOULD NOT STAY UP AND CABLES NEEDED TO BE REPLACED. APPROXIMATELY 5-6 MONTHS LATER, A SECOND WINDOW HAD THE SAME ISSUE THIS TIME WHILE PARKED-ANOTHER NEEDED TO BE REPLACED. ON 10/20/2013 THE SAME ISSUE HAPPENED TO A THIRD WINDOW WHILE IN REVERSE PULLING OUT OF DRIVING GOING NO MORE THAN 2 MPH-ANOTHER NEEDS TO BE REPLACED. I WAS INFORMED IT IS A COMMON PROBLEM BUT THAT THERE IS NO RECALL SO THEY CAN'T DO ANYTHING ABOUT IT AT THIS TIME. *TR
Visibility/wiper, Aug 26, 2013
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW FELL INTO THE DOOR PANEL AND COULD NOT BE CLOSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 64,000.
Electrical system, Visibility/wiper, Jul 5, 2013
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER AND PASSENGER SIDE WINDOWS WOULD NOT OPEN AND THE DOME LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE WIRING WITHIN THE DRIVER'S SIDE DOOR WIRING HARNESS. AFTER THE REPAIR THE FAILURE RECURRED SIX TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
Exterior lighting, Visibility/wiper, Dec 21, 2012
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS FAILED TO SHUT OFF AUTOMATICALLY AFTER ENTERING THE VEHICLE. THE CONTACT ALSO STATED THAT THE WINDOW CONTROL MODULE FAILED TO OPEN OR CLOSE THE WINDOWS AND THE DOOR LOCKS FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Visibility, Visibility/wiper, Nov 10, 2012
DUAL CLIMATE CONTROL BLEND DOORS HAVE BROKEN, A DEFECT IN DESIGN THAT AFFECTS ALL 1999-2004 JEEP GRAND CHEROKEE LIMITED MODELS. THERE IS NO HOT AIR AVAILABLE TO THE PASSENGER SIDE OF THE CABIN, AND THE PASSENGER CLIMATE ADJUSTMENT IS INOPERATIVE. *TR
Visibility/wiper, Sep 17, 2012
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, SHE CLOSED THE FRONT DRIVER'S DOOR WHEN THE WINDOW FELL INSIDE THE DOOR PANEL. THE VEHICLE WAS DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE WINDOW REGULATOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 99,000.
Visibility, Oct 31, 2011
DUAL CLIMATE CONTROL DOOR FAILURE. PLASTIC DOOR HINGES BREAK, FAULTY DESIGN, SHOULD BE REPLACED WITH ALUMINUM OR OTHER METALLIC PIECES. ALL OF THE 1996 - 2001 JEEPS DUAL CLIMATE DOORS BREAK. *TR
Visibility, Structure, Oct 18, 2011
WINDOW RISERS. 5 BROKEN RISERS SINCE THE CAR WAS NEW. GARAGED WITH LESS THAN 75 K MILES. ACCORDING TO THE INTERNET THIS IS AN ITEM THAT SHOULD HAVE BEEN RECALLED AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THESE FAILURES. CHRYSLER WILL NOT FIX OR RESPOND. *TR
Visibility, Sep 26, 2011
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER COLD AIR BLOWING FROM MY VENTS UNCONTROLLABLY FROM PASSENGER SIDE. LOUD CREAKING SOUND COMING FROM UNDERSIDE OF VENTILATION? CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF? AS A RESULT THE DEFROSTERS ON A CAR DO NOT WORK. [XXX]AT JERRY TOYOTA SAID HE FIXED IT WHEN I BROUGHT IT IN JAN. HOWEVER, IT BROKE A WEEK LATER. HE HAS REFUSED TO GET IT FIX. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Visibility, Aug 31, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVER SIDE FRONT WINDOW BECAME STUCK IN THE DOWN POSITION. THE CONTACT INSPECTED THE WINDOW BY TAKING APART THE DOOR PANEL AND NOTICE THE WIRING TO THE REGULATOR WAS DAMAGED CAUSING THE ENTIRE REGULATOR TO MALFUNCTION. THE CONTACT CALLED THE MANUFACTURER REGARDING THE REGULATOR AND THEY STATED THERE WERE NO RECALLS. THE CONTACT STATED THE REGULATOR MALFUNCTIONING WAS A KNOWN ISSUE WITH HER YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 103,000.
Visibility, Aug 22, 2011
WINDOW DROPPED WHILE VEHICLE WAS PARKED AND WOULD NO LONGER ROLL UP....PULLED IT UP AND TAPED IT.....TOOK TO JEEP DEALERSHIP.....TOTAL COST TO REPAIR IS $650.00..... SAME PROBLEM HAPPENED 4 YEARS AGO, BUT VEHICLE WAS UNDER WARRANTY AT THAT TIME. I GUESS THIS IS A COMMON PROBLEM WITH GRAND CHEROKEE LAREDO JEEPS. MINE IS A 2004. A RECALL SHOULD BE MADE ON THIS PLASTIC CLIP FAULT!!!!! *TR
Visibility, Jun 8, 2011
BLEND DOORS CONTINUES TO RUN AFTER CAR HAS BEEN TURNED OFF. *TR
Visibility, Jun 1, 2011
BLEND DOORS NOT FUNCTIONING CORRECTLY, DUAL ZONE CLIMATE CONTROLS FAILING. *TR