2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: visibility
214 reports, newest first. Show all
Visibility, Oct 2, 2009
BLEND DOORS ON JEEP GRAND CHER. BREAK AND YOU CANNOT USE DEFROST, HEAT, OR AIR. THE DEFROST NOT WORKING IS A SAFETY HAZARD AS YOU CANNOT SEE! *TR
Visibility, Aug 8, 2009
WHILE DRIVING DOWN THE FREEWAY THE HVAC VENTS SUDDENLY BEGAN TO BLOW HOT AIR IN AC MODE & SWITCH BACK & FORTH. LATER AFTER READING THE HAYNES MANUAL I DID A DIAGNOSTIC ON THE HEATER SYSTEM & GOT A CODE 54 SHOWING A BLEND DOOR PROBLEM. RESEARCHING THIS ON THE INTERNET JEEP FORUMS DISCOVERED THAT MANY GRAND CHEROKEE LIMITED HAVE A BLEND DOOR FAILURES DUE TO THE DESIGN (PLASTIC PINS ETC) ON THE TEMP DOORS IN THE SYSTEM. MY PROBLEM W/ THIS IS WHAT HAPPENS WHEN THIS FAILS IN THE WINTER & YOUR DEFROSTER WON'T BLOW HOT AIR ONLY COLD. SEEMS LIKE A SAFETY RELATED PROBLEM TO ME. FROM THE INTERNET FORUMS IT SOUNDS LIKE A LOT OF THE LIMITED SERIES 1999-2004 HAVE THIS PROBLEM. *TR
Visibility, Aug 6, 2009
AIR/ DEFROSTER WON'T BLOW OUT ANY AIR AT ALL OR WILL BLOW OUT HOT AIR ON ONE SIDE OF THE JEEP AND COLD AIR OUT THE OTHER SIDE EVEN THOUGH THE SETTINGS ARE THE SAME. THIS WILL HAPPEN ON AND OFF UNTIL IT BREAKS TOTALLY. I HAVE HAD MINE FIXED 3 TIMES 12/29/06, 03/28/07, 06/08/09. YOU CANNOT DEFOG/ DEFROST THE WINDSHIELD PROPERLY AND KEEP IT CLEAR WHEN YOU ARE DRIVING. EACH TIME THE DEALER REPLACED THE FAULTY PART HOUSING A 240213290, ACTUATOR 24029001, HOUSING A 2428025 AND AGAIN HOUSING A 24028025. THIS IS A KNOWN ISSUE FOR THE 2004 JEEP GRAND CHEROKEE AND YOU CAN FIND A LOT OF TALK ON THE INTERNET ABOUT THE CHEAP PLASTIC PARTS THAT ARE USED . YOU CAN FIND AFTER MARKET ALUMINUM PART BUT THAT'S NOT WHAT THE DEALER USES. THIS SHOULD NOT HAPPEN ON A JEEP THAT ONLY HAS 36,000 MILE ON IT..IT'S LIKE ITS USED ALOT. AT $800.00 A POP ITS STARTING TO ADD UP. *TR
Visibility, Jun 30, 2009
HEATING AND A/C MALFUNCTION, BLEND DOOR ACTUATOR BROKE, MESSES WITH THE FLOW OF THE HEAT AND AIR. I'VE HEARD IT HAPPENS TO ALL THESE JEEPS. *TR
Visibility, Apr 20, 2009
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THE WINDOWS. WHEN PROCEEDING TO ROLL DOWN THE FRONT PASSENGER SIDE WINDOW, IT DROPS DOWN INTO THE DOOR JAM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE REGULATOR ASSEMBLY FAILED. THE WINDOW WAS REPAIRED AT THE COST OF $450. WHILE DRIVING 25 MPH, THE REAR DRIVER'S SIDE WINDOW ALSO DROPPED DOWN INTO THE DOOR JAM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE REGULATOR ASSEMBLY FAILED AGAIN. THE WINDOW WAS REPAIRED AT THE COST OF $106.50. ONE YEAR LATER, WHILE DRIVING 65 MPH, THE DRIVER'S SIDE WINDOW DROPPED DOWN INTO THE DOOR JAM. THE VEHICLE WAS TAKEN TO THE DEALER AND IS IN THE PROCESS OF BEING REPAIRED. IN ADDITION, WHEN THE CONTACT OPENED THE SUNROOF, SHE WAS UNABLE TO CLOSE IT BACK. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 239 AND CURRENT MILEAGE WAS 20,230.
Visibility, Apr 14, 2009
I HAVE A DIGITAL DUAL CLIMATE ZONE IN MY VEHICLE. RECENTLY THE HEAT STARTED TO WORK ONLY ON ONE SIDE (DRIVERS) AND NOT THE PASSENGERS. AFTER RESEARCHING THE ISSUE, IT LOOKS LIKE THERE IS SYSTEMIC PROBLEM WITH THE MECHANICAL RECIRCULATION AND VENTILATION DOORS FOR THE HEATING/COOLING SYSTEM AS I FOUND MANY COMPLAINTS ONLINE WITH MANY WHO HAVE HAD THE SAME ISSUE. IN ADDITION, I CALLED A DEALERSHIP WITH THE PROBLEM CODES THAT I GOT FROM RUNNING A DIAGNOSTIC TEST VIA THE HEATING/COOLING CONTROL PANEL AND THE DEALERSHIP ALSO TOLD ME THIS IS A VERY COMMON ISSUE AND THAT IT WOULD COST A MINIMUM OF $800 TO FIX. THE PRICE TO REPAIR WAS CONSISTENT WITH WHAT OTHERS WERE SAYING DURING MY RESEARCH. THIS IS A SAFETY ISSUE AS IF I HAVE NOT HEAT I CAN NOT DEFROST MY WINDOWS IN THE WINTER. *TR
Visibility, Apr 13, 2009
HEATER BLEND DOORS DO NOT FUNCTION. PERMANENTLY STUCK ON NO DEFROST. *TR
Visibility, Apr 2, 2009
I BOUGHT MY 2004 JEEP GRAND CHEROKEE IN 2006 (2ND OWNER) SINCE THEN I HAVE REPLACED THE DRIVER'S SIDE FRONT WINDOW REGULATOR ($400) AND NOW THE PASSENGER FRONT NEEDS TO BE REPLACED...I HAVE A RUBBER SCRAPER STUCK IN IT TO KEEP THE GLASS UP UNTIL A RECALL IS MADE. *TR
Visibility, Mar 23, 2009
THE EVENT OCCURRED AS I WAS BACKING OUT OF MY DRIVEWAY. MY REAR VIEW MIRROR WAS OUT OF VIEW AND I WENT TO ADJUST IT. I REMEMBERED THE WINDOW MOTOR ON THE DRIVERS SIDE HAD A SHORT SO I WENT TO ADJUST IT MANUALLY. AS I PUT SLIGHT PRESSURE ON THE MIRROR THE WHOLE THING FOLDED BACK. I FIGURED IT WAS OKAY SEEING AS THEY WERE DESIGNED TO FOLD BACK, BUT WHEN I PUT THEM BACK IN PLACE, THEY DID NOT STAY. NOW, AS I DRIVE DOWN THE ROAD, THE MIRRORS FOLD THEMSELVES IN WITHOUT WARNING AND IT IS MAKING ME VERY WORRIED THAT I CANNOT SEE OUT OF MY MIRROR. *TR
Visibility, Mar 17, 2009
IN COLD WEATHER,WHILE USING THE WINDSHIELD DEFROSTER,THE HOT AIR NEEDED TO KEEP FROST OFF WINDSHIELD SUDDENLY CHANGES TO COLD AIR ON ITS OWN. THIS IS VERY AGGRAVATING, AND POSES A GREAT DANGER IN NOT KEEPING THE WINDSHIELD CLEAR. THIS HAPPENS VERY FREQUENTLY. THE DEALERSHIP CAN MAKE A REPAIR, BUT THE COST IS PROHIBITIVE. *TR
Visibility, Equipment, Mar 13, 2009
3RD FAILURE OF CLIMATE CONTROL SYSTEM INSIDE VEHICLE CONTROLLING A/C, HEAT, VENTS, ETC. HAVE PAID A TOTAL OF $3119 TO HAVE IT REPAIRED WITH NEW OEM CHRYSLER REPLACEMENT PARTS BY CERTIFIED MECHANICS. THE SAME FAILURE CONTINUES TO OCCUR WHERE THE CLIMATE CONTROL "BLEND DOORS" BREAK IN THEIR PLASTIC HOUSING CAUSING THE DOORS TO MOVE INDEPENDENT OF THE COMPUTER CONTROL SIGNALS. IN THE WINTER, COLD AIR WILL BLOW REGARDLESS OF SETTING, AND IN THE SUMMER HOT AIR BLOWS - ALSO REGARDLESS OF SETTING. THIS LATEST FAILURE OCCURRED OUTSIDE OF THE WARRANTY. IT WAS ALREADY FIXED ONCE WITHIN WARRANTY PERIOD BEFORE 2 SUBSEQUENT FAILURES. DEALER REPS INFORMED ME THAT 80+% OF VEHICLES WITH DUAL CLIMATE CONTROL OPTION HAVE THIS PROBLEM. I HAVE OWNED A 2000 AND 2005 GRAND CHEROKEES AND HAVE ALSO EXPERIENCED THE SAME ISSUE WITH BOTH VEHICLES. *TR
Visibility, Feb 24, 2009
HVAC AUTO TEMPERATURE SYSTEM FAILS TO MAINTAIN/SUSTAIN HEAT/COLD. OCCURS CONSTANTLY WHEN DRIVEN. FAILS TO KEEP WINDSHIELD FREE OF FOG/ICE WHICH IMPAIRS VISION. NOT SAFE TO DRIVE. *TR
Visibility, Jan 26, 2009
THE DOOR BLEND AND ACTUATORS HAVE FAILED ON MY JEEP. MIDDLE OF WINTER AND MY PASSENGER HAS TO SIT IN A VEHICLE WITH COLD AIR BLOWING ON THEM. *TR
Visibility, Jan 13, 2009
SEVERAL 1999-2004 JEEP GRAND CHEROKEES THAT I HAVE OWNED (I HAVE HAD 4) HAD THEIR BLENDER DOORS MALFUNCTION. THIS RESULTS IN A $1600 FEE TO HAVE THE HEAT/COOLING VENTS REPAIRED SO YOU CAN GET AC OR HEAT. IT IS A CHRONIC JEEP PROBLEM THAT DESERVES A RECALL AS IT HAPPENS TO EVERYONE'S JEEPS IT SEEMS. I HAVE A CURRENT 2004 MODEL WHERE ALL THREE SEPARATE BLENDER DOORS ARE BROKEN RESULTING IN NO HEAT OR COOLING. *TR
Visibility, Jan 11, 2009
HEATER SPORADICALLY WORKS (BLOWS COLD AIR AND DEFROSTER DOESN'T WORK) IN MY 2004 GRAND JEEP CHEROKEE OVERLAND. PROBLEM USUALLY SELF CORRECTS AFTER SEVERAL HOURS OF DRIVING. DEALER STATES IT IS LIKELY A BLENDER DOOR PROBLEM, BUT WILL NOT FIX UNDER MY BUMPER TO BUMPER EXTENDED CHRYSLER WARRANTY UNTIL THE PROBLEM PRESENTS ITSELF IN THE DEALERS POSSESSION. SO FAR, THEY CLAIM IT HAS NOT PRESENTED ITSELF DESPITE SEVERAL TRIPS TO DEALER. *TR
Visibility, Jan 8, 2009
JEEP GRAND CHEROKEE LIMITED 2004- HEAT NOT WORKING PROPERLY DUE TO BLEND DOOR MISFUNCTIONING. SPENT $1200 AT JEEP/CHRYSLER DEALERSHIP TO FIX AND LESS THAN ONE WINTER LATER IT IS BROKEN AGAIN. EVEN REPLACED ALL PARTS T-WORKING AND NON WORKING PARTS. THIS IS A MAJOR PROBLEM WITH JEEP AND THIS SHOULD BE MADE A RECALL. THOUSANDS OF OTHERS ARE IN OUR SAME BOAT AND THERE ARE FORUM SET UP JUST ON THIS ISSUE. THIS IS TOO MUCH MONEY TO SPEND EVERY WINTER ON THE SAME MALFUNCTION! DROVE LESS THAN 10,000 MILES IN 12 MONTHS ON MY VEHICLE. THIS SHOULD NOT HAVE RECURRED. *TR
Visibility, Dec 31, 2008
FAILURE OF CLIMATE CONTROL "BLEND DOOR MECHANISM. THIS HAS HAPPENED THREE TIMES TO THIS VEHICLE. WHEN IT FAILS, YOU CANNOT CONTROL THE A/C OR HEAT ON EACH SIDE OF THE VEHICLE. I REPAIRED ON BOTH OCCASIONS AT A COST OF $900 AND $700 RESPECTIVELY. THE VEHICLE IS NOW BROKEN AGAIN, WHICH WILL COST ANOTHER $900-1200 TO REPAIR FOR THE SAME ISSUE. THE DEALERSHIP SAID THIS IS VERY COMMON IN THIS MODEL. OBVIOUSLY A CASE OF AN INFERIOR PRODUCT OR INPUT FOR THIS COMPONENT. I HAVE CONTACTED JEEP /CHRYSLER AND THEY REFUSE TO DO ANYTHING. *TR
Visibility, Dec 31, 2008
WJ BLEND DOOR BREAKAGE/FAILURE WITH 2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS. HOT OR COLD AIR BLOWS UNCONTROLLABLY ON DRIVERS SIDE OF DUAL AIR CONDITIONING. I HAVE BEEN QUOTED $1500 TO FIX THIS PROBLEM, BUT THIS HAS BEEN AN ONGOING PROBLEM WITH THIS VEHICLE SINCE I HAVE HAD IT SINCE 2005. WITH HOT AIR BLOWING CONTINUALLY ON DRIVERS FEET, THIS IS A POTENTIAL SAFETY HAZARD. *TR
Visibility, Dec 31, 2008
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER COLD AIR BLOWING FROM DEFROSTER/HEATER SYSTEM DUE TO SUBSTANDARD COMPONENTS USED BY MANUFACTURER RESULTING IN DEFROST SYSTEM FAILURE THAT EXISTS ON THESE VEHICLES IN YEAR GROUP 1999-2004. THE MANUFACTURER, DAIMLER CHRYSLER HAS DONE NOTHING TO RESOLVE THIS ISSUE WITH CONSUMER/OWNERS OF THEIR VEHICLES. *TR
Visibility, Dec 18, 2008
THE BLEND DOORS ARE BREAKING ON MY 2004 GRAND CHEROKEE LIMITED. THEY ARE KNOWN TO FAIL AFTER APPROX. 50K TO 80K MILES, CAUSING THE DEFROSTER TO NOT WORK PROPERLY. THIS IS A BIG SAFETY ISSUE, ESPECIALLY IN THE WINTER WHEN THE DEFROSTER IS SO ESSENTIAL. *TR
Visibility, Dec 3, 2008
HEAT AND AIR CONDITIONING DIED IN MY 2004 JEEP GRAND CHEROKEE OVERLAND, IT ONLY HAS 60,000 MILES ON IT AND I DID SOME SEARCHING ONLINE AND THIS IS A COMMON PROBLEM FOR THE 99-04 GRAND CHEROKEES. I LIVE IN A COLD WEATHER REGION AND CANNOT DEFROST MY WINDSHIELD MAKING IT QUITE DANGEROUS. IT WILL COST $1,200 TO FIX IT AND I CANNOT AFFORD TO PAY THAT. CHRYSLER IS SAYING IT IS MY RESPONSIBILITY TO FIX. BUT THE PROBLEM LIES WITH THE BLENDER ACTUATOR DOORS BEING TOO CHEAP WHEN BUILT. *TR
Visibility, Nov 27, 2008
I HAVE A JEEP GRAND CHEROKEE THAT HAS HAD A BLEND DOOR FAILER DUE TO POOR DESIGN. MY UNDERSTANDING IS THIS IS A COMMON PROBLEM WITH THE HEATING SYSTEM. *TR
Visibility, Nov 26, 2008
THE BLEND DOOR IS BROKEN AND BLOWS COLD AIR. WINDOW DOES NOT DEFROST AND CAN'T SEE WELL IN WINTER. *TR
Visibility, Nov 25, 2008
ON ARE 2004 JEEP GRAND CHEROKEE OVERLAND WITH AUTOMATIC CLIMATE CONTROL THE BLEND DOORS HAVE FAILED AND THIS CAUSES THE HVAC UNIT TO EITHER BLOW HOT OR COLD WHEN TURNED ON BUT YOU HAVE NO CONTROL OF IT. WE HAVE HAD THE A/C KICK ON WHEN UNIT WAS SET TO HEAT/DEFROST IN THE MIDDLE OF WINTER AND THIS CAUSES A SAFETY ISSUE AS THE WINDSHIELD WILL START ICING UP OR FOGGING UP IF IT'S NOT REAL COLD OUT AND AS MY WIFE DRIVES THIS VEHICLE DAILY I WANT HER IN A SAFE VEHICLE. WE HAVE ALSO HAD THE HEATER KICK ON WHEN USING THE A/C AND ALL YOU CAN DO IS TURN THE HVAC UNIT OFF AND ROLL DOWN THE WINDOWS. FROM WHAT I HAVE BEEN TOLD ALL GRAND CHEROKEE'S HAVE THIS PROBLEM JUST AT DIFFERENT INTERVALS. I KNOW SOME PEOPLE WHO HAVE HAD MULTIPLE FAILURES OF THIS PART. TO GET THE REPAIRS DONE AT A DEALER WE WERE QUOTED $950 TO FIX IT BUT I BELIEVE JEEP SHOULD BE LOOKING INTO THIS AS IT IS SUCH A COMMON PROBLEM AND IT CAUSES A MAJOR SAFETY ISSUE DURING THE WINTER MONTHS IF AND WHEN THE HEATER/DEFROSTER QUITS WORKING. WHEN THE HVAC SYSTEM GETS STUCK THERE IS NOTHING YOU CAN DO TO FIX IT SOMETIMES IT WILL STICK FOR A FEW HOURS OTHER TIMES IT WILL NOT WORK FOR A DAY OR TWO. *TR
Visibility, Nov 21, 2008
RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. *TR