2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: visibility
214 reports, newest first. Show all
Electrical system, Visibility, Nov 19, 2008
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATER BLOWS COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CHARGED $97 FOR A DIAGNOSTIC, BUT COULD NOT LOCATE A FAILURE CODE. SHE TOOK THE VEHICLE TO AAMCO AND THEY CHANGED A HOSE AND CLEANED THE VENTS; HOWEVER, THE FAILURE PERSISTED. SHE TOOK THE VEHICLE TO A PRIVATE MECHANIC, WHO REPLACED THE THERMOSTAT AND STATED THAT THE INSTRUMENT PANEL MAIN CIRCUIT BOARD FAILED. A REPORT WAS FILED WITH THE MANUFACTURER AND ASSIGNED REFERENCE NUMBER 18091070. THE MANUFACTURER STATED THAT THE MILEAGE EXCEEDED THE WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 83,000. UPDATED 12/22/08. *LJ THE CONSUMER STATED THE HEAT DIDN'T WORK, BUT THE THERMOSTAT WOULD GET WARM. THE DEALER INFORMED THE CONSUMER THAT THE BLENDER AND CIRCULATION BOARD NEEDED TO BE REPLACED. UPDATED 12/23/08.*JB
Visibility, Equipment, Other or unspecified, Nov 11, 2008
DASHBOARD HAS A LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN TURNING ON VENTILATION? THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. THERE ARE STRANGE NUMBERS POPPING-UP ON THE CLIMATE CONTROL DISPLAY. THE COLD IR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN THE HEAT IS TURNED ON. RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. *TR
Visibility, Nov 3, 2008
JEEP GRAND CHEROKEE HVAC BLEND DOOR MALFUNCTION WILL NOT ALLOW PROPER VISION THROUGH WINDSHIELD DUE TO DEFROSTER NOT WORKING PROPERLY. *TR
Visibility, Oct 28, 2008
BLEND DOOR FAILURE. *TR
Visibility, Oct 19, 2008
HAD THE DEFROSTER ON. TRIED TO TURN THE BLOWER TO THE VENT POSITION WHILE FAN WAS OFF AND NOTHING CAME OUT. THE DEFROSTER STILL WORKS AND THE FAN SEEMS TO BE BLOWING, BUT FOR SOME REASON, NO AIR FROM FRONT(OUTWARD FACING) PART OF DASH BOARD. HAD SOME KNOWLEDGE OF FAILURE IN THE AUTOMATIC CLIMATE CONTROL VERSION, BUT SPECIFICALLY FOUND JEEP WITH MANUAL CLIMATE CONTROLS TO AVOID THIS PROBLEM. *TR
Visibility, Oct 19, 2008
BROKEN BLEND DOORS CAUSING NO HEAT FOR THE WINTER ON A JEEP GRAND CHEROKEE. *TR
Visibility, Oct 16, 2008
I DO NOT KNOW WHAT CAUSED THE PROBLEM, BUT THE BLEND AIR DOOR ON MY 2004 JEEP CHEROKEE IS BROKEN AND ONLY BLOWS COLD AIR. THE AIR DOES DEFROST THE WINDOW OR HEAT THE CABIN. THIS COULD LEAD TO A DRIVING PROBLEM IF THE WINDOWS FOG UP WHILE DRIVING. *TR
Visibility, Oct 16, 2008
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER HEAT WILL NOT COME OUT OF ONE SIDE OF HEATER NO MATTER WHAT THE TEMP IS SET TO , MAKES ALL KIND OF LOUD NOISES AND CRACKING. *TR
Visibility, Sep 25, 2008
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. IMMEDIATELY UPON PURCHASING THE VEHICLE, THE SUNROOF WOULD OPEN, BUT FAILED TO CLOSE. THE CONTACT NEVER LEFT THE DEALER AND WAS INFORMED THAT IT WAS AN ELECTRICAL FAILURE. THE WINDOW REGULATOR MOTOR WAS REPLACED; HOWEVER, THE FAILURE OCCURRED ON TWO MORE OCCASIONS. THE CONTACT RETURNED THE VEHICLE TO THE DEALER BOTH TIMES AND THE MOTOR WAS REPAIRED. SHORTLY AFTERWARDS, THE PASSENGER SIDE WINDOW FELL INSIDE THE DOOR. THE CONTACT RETURNED TO THE DEALER AND WAS INFORMED THAT THE WINDOW CABLE FAILED. THE MECHANIC REPAIRED THE WINDOW. SHORTLY AFTER THAT, WHEN THE DRIVER'S SIDE DOOR WAS SHUT, THE REAR WINDOW FELL DOWN INTO THE DOOR. THE MECHANIC STATED AGAIN THAT THE POWER WINDOW REGULATOR WAS DEFECTIVE AND REPAIRED THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY; THEREFORE, SHE WOULD NOT BE REIMBURSED FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 18,357 AND FAILURE MILEAGE WAS 239.
Visibility, Sep 19, 2008
IN APRIL OR MAY OF THIS YEAR, THE DRIVER-DOOR WINDOW OF OUR JEEP SLID INTO THE BODY OF THE DOOR ON IT'S OWN--THIS WAS WHILE THE CAR WAS PARKED ON THE STREET. WE WERE LUCKY TO CATCH IT BEFORE SOMEONE STOLE ALL OF OUR ITEMS IN THE CAR. A REPAIRMAN TOLD US THAT THE CABLE/REGULATOR IS BROKEN AND THAT IT IS VERY COMMON WITH JEEPS. WE COULDN'T AFFORD THE $250-300 PART, SO WE SIMPLY SCREWED THE WINDOW IN PLACE, TEMPORARILY. THIS PAST WEEKEND WHILE DRIVING ON THE FREEWAY AT 65 MPH OUR PASSENGER WINDOW DID THE SAME THING. IT WAS LATE FRIDAY NIGHT SO ALL WE COULD DO IS DUCT-TAPE THE WINDOW IN PLACE. WE CALLED CHRYSLER/JEEP TO SEE IF THERE IS ANY RECALL, AND THEY WERE COMPLETELY UNHELPFUL. THEY SIMPLY TOLD US TO GET A $200 DIAGNOSIS FROM A JEEP DEALERSHIP AND THEN THEY WOULD DECIDE IF CHRYSLER/JEEP WOULD ASSIST IN THE COST. WE VISITED MANY CONSUMER WEBSITES AND FOUND THOUSANDS (NO EXAGGERATION) OF COMPLAINTS OF THE VERY SAME PROBLEM. THOSE WHO ENDED UP GETTING A DIAGNOSIS WITH A DEALERSHIP NEVER ENDED UP BEING REFUNDED BY CHRYSLER/JEEP. IN THE END, THEY SIMPLY PAID CHRYSLER/JEEP MORE MONEY HAVING GONE THROUGH THEIR SUGGESTED PROCESS. THIS IS CLEARLY AND FAULTY PART AND CHRYSLER/JEEP'S REFUSAL TO RECALL OR REIMBURSE ITS CUSTOMERS IS ALARMING. THE PARTS ARE VERY EXPENSIVE AND WITH SO MANY COMPLAINTS OF THE SAME NATURE WE SHOULD NOT HAVE TO PAY CHRYSLER/JEEP MORE MONEY FOR SOMETHING THAT IS CLEARLY THEIR PROBLEM. WEATHER HAS NOTHING TO DO WITH THE FAILURE OF THE PART(S)--THEY SIMPLY BREAK WITHOUT WARNING. SOMETHING MUST BE DONE ABOUT THIS. BOTH OF OUR WINDOWS ARE CURRENTLY BEING HELD INTO PLACE BY SCREW OR TAPE AS WE CONSIDER OUR OPTIONS. WE DO NOT TRUST CHRYSLER/JEEP AND BELIEVE THAT EVEN IF WE GO TO A DEALERSHIP WE WILL END UP PAYING FOR THE REPAIR ALL ON OUR OWN. IT IS A CONSIDERABLE EXPENSE FOR A COMMON DEFAULT AND HAS GIVEN US A GREAT DEAL OF STRESS. CHRYSLER/JEEP REPRESENTATIVES HAVE BEEN UNSYMPATHETIC, AMBIGUOUS, AND UNTRUSTWORTHY. PLEASE HELP! *TR
Visibility, Sep 17, 2008
MY 2004 JEEP GRAND CHEROKEE LIMITED WITH THE AUTOMATIC CLIMATE CONTROL SYSTEM, BLOWS COLD AIR OUT OF THE PASSENGER SIDE FLOOR VENTS EVEN WHEN SET TO HEAT. THIS IS A CURRENT AND ONGOING PROBLEM, IT OCCURS WHENEVER THE HEAT IS NEEDED. NOTHING HAS BEEN DONE TO REMEDY THE PROBLEM, WAITING FOR A RECALL. *TR
Visibility, Sep 14, 2008
DEFROSTER ON MY 2004 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR. *TR
Visibility, Sep 8, 2008
NORMAL OPERATION OF HEATING/COOLING SYSTEM. NOW, AFTER 28,000 MILES, TEMPERATURE WILL SUDDENLY CHANGE IN THE CABIN OF THE VEHICLE. THE HEAT WILL SUDDENLY CEASE AND THE VISIBILITY WILL BE LOST OUT THE WINDSHIELD. I BELIEVE IT MAY HAVE SOMETHING TO DO WITH "BLEND DOOR". WHEN THE WINDSHIELD FROSTS UP, WE HAVE TO PULL OVER AND TURN CAR OFF AND WAIT FOR SYSTEM TO RESET. VERY DANGEROUS, NOT SAFE, DEALERSHIP ESTIMATES $1,500 TO $2,000 TO REPAIR. *TR
Visibility, Sep 6, 2008
I WAS JUST RIDING DOWN THE ROAD ONE DAY AND MY AIR CONDITIONER QUIT WORKING. I RAN THE TEST ON THE JEEP AND IT GAVE ME CODES DEALING WITH THE BLEND DOORS STAYING OPEN. *TR
Visibility, Aug 30, 2008
ON A COLD RAINY NIGHT IN UP-STATE NY THERE WAS NO HEAT IN THE CAR AND THE WINDOWS FOGGED UP SO BAD THAT I HAD TO STOP DUE TO THE DANGER OF NOT SEEING THE ROAD. THE FAILURE IS CONSISTANT AND CAUSES FOGGED WINDOWS AND THE AUTO CAN'T BE USED DURING VERY COLD WEATHER. THE BLEND DOORS WERE BROKEN . *TR
Visibility, Aug 27, 2008
VENTILATION SYSTEM PROBLEMS. *TR
Visibility, Aug 14, 2008
FAILURE OF CLIMATE CONTROL "BLEND DOOR MECHANISM. THIS IS THE 2ND JEEP GRAND CHEROKEE I HAVE OWNED AND IT HAS HAPPENED TO BOTH VEHICLES. WHEN IT FAILS, YOU CANNOT CONTROL THE A/C OR HEAT ON EACH SIDE OF THE VEHICLE. REPAIRED ON BOTH VEHICLES AT A COST OF $1650 AND $1500 RESPECTIVELY. THE FIRST VEHICLE IS NOW BROKEN AGAIN, WHICH WILL COST ANOTHER $1500-1700 TO REPAIR FOR THE SAME ISSUE. *TR
Visibility, Aug 14, 2008
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO ROLL DOWN THE FRONT PASSENGER SIDE WINDOW, THE CONTACT HEARD A NOISE AND THE WINDOW FELL OFF TRACK INTO THE DOOR. THE CONTACT IS UNABLE TO ROLL UP THE WINDOW. HE CALLED A LOCAL MECHANIC FOR AN ESTIMATE TO REPAIR THE WINDOW. THE DEALER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 71,000.
Visibility, Jul 20, 2008
2004 JEEP GRAND CHEROKEE, 4.0 LITRE ENGINE, 4 WHEEL DRIVE. DEFROSTER/HEATER BLENDER DOOR GETS STUCK. ONLY BLOWS AIR FROM THE DEFROST VENT. VERY BAD WHEN YOU ARE TRYING TO AIR CONDITION THE VEHICLE AND YOU LIVE IN THE DESERT AS I DO. HAPPENS A COUPLE TIMES A WEEK. NOTHING TO DO BUT LET IT GO. IT USUALLY GOES BACK TO NORMAL COOLING AFTER ABOUT 2 HOURS OR SO. *TR
Visibility, Jul 16, 2008
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER PASSENGER SIDE AC DOESN'T BLOW AS WELL (AS HARD AS) THE DRIVER SIDE VENT, AND THE AIR THAT DOES COME OUT IS HOT. IT'S THE OPPOSITE IN THE WINTER WHEN THE HEAT IS ON. PASSENGER SIDE ONLY MINIMAL BLOWING AND THE AIR IS VERY COLD???? ALSO AFFECTS THE DEFROST ON THE PASSENGER SIDE. NO WARM AIR ON PASSENGER SIDE, WINDOW WILL NOT DEFROST CAUSING VISIBILITY ISSUES!!!!!! *TR
Visibility, Equipment, Jun 19, 2008
HEATER AND AIR CONDITIONER DOES NOT FUNCTION PROPERLY. MAY BLOW HEAT ON ONE SIDE AND COOL AIR ON THE OTHER SIDE WHEN THE A/C IS ON. MAY NEED TO TURN ALL THE UP TO 86 BEFORE HEAT WILL COME OUT IN THE WINTER. WILL SOMETIMES CORRECT ITSELF IF CAR IS TURNED OFF AND LET SIT FOR A PERIOD OF TIME. *TR
Visibility, Jun 17, 2008
2004 JEEP GRAND CHEROKEE AUTOMATIC ZONE CONTROL CLIMATE CONTROL SYSTEM. BLEND DOOR FAILURE CAUSING OBSTRUCTION IN AIRFLOW RESULTING IN COSTLY REPAIR. A RELATED ISSUE OF THE BLOWER MOTOR CONNECTOR SHORTING OUT CAUSING FAILURE OF THE FAN MOTOR TO WORK. *TR
Visibility, Jun 9, 2008
NO HEAT
Visibility, Jun 4, 2008
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WITHIN THE PAST TWO YEARS, ALL FOUR WINDOW REGULATORS WERE REPLACED. DURING THE FIRST INSTANCES, THE FRONT PASSENGER SIDE WINDOW CONTINUED TO ROLL DOWN ON ITS OWN. WHEN THE REAR DRIVER'S SIDE WINDOW BEGAN EXHIBITING THE SAME FAILURE, THE CONTACT HAD THE WINDOW SEALED TO PREVENT IT FROM OPENING. ON EACH OCCASION, THE WINDOW GRADUALLY LOWERED AND WOULD NOT STOP. THE CURRENT MILEAGE WAS 79,253 AND FAILURE MILEAGE WAS 50,000.
Visibility, May 28, 2008
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER 2004 JEEP GLAND CHEROKEE LIMITED THE AUTOMATIC TEMPERATURE CONTROL HAS FAILED. ONE SIDE OF THE VEHICLE BLOWS HOT AIR THE OTHER BLOWS COLD AIR. *TR