2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints: visibility
214 reports, newest first. Show all
Visibility, Dec 31, 2007
2004 JEEP GRAND CHEROKEE DUAL ZONE PASSENGER SIDE HEAT DID NOT WORK AT THE ONSET OF COLD WEATHER. DEALER STATED THE BLEND AIR DOOR WAS BROKE. HOWEVER TO FIX THE BROKEN PART THE ENTIRE DASH ASSEMBLY ALONG WITH HEATER COIL AND AC COIL HAD TO BE REMOVED. THE COST OF THE PART WAS MINIMAL COMPARED TO THE LABOR EXPENSE TO REPLACE THE PART. *TR
Visibility, Dec 12, 2007
I HAVE A 2004 JEEP GRAND CHEROKEE AND THE PASSENGER SIDE HEATER OUTPUT WENT TO 'FULL COLD'. TOOK TO DEALER AND WAS TOLD 'HVAC DOOR REPLACEMENT' WAS NECESSARY AT ABOUT $1200.00 COST TO ME. APPARENTLY A PIN HAD BROKEN OFF WHERE THE ACTUATOR ATTACHES TO THE HEATER DOOR. ENTIRE DASH ASSEMBLY HAD TO BE REMOVED, ALSO AIR CONDITIONER GAS HAD TO REMOVED AND REPLACED. *TR
Visibility, Dec 10, 2007
BOTH 2004 JEEP CHEROKEE SPECIAL EDITIONS WERE PURCHASED THE SAME DAY AT THE SAME DEALER, BOTH IN THE PAST 6 MONTHS HAVE NEED THE WINDOW REGULATOR REPLACED ON THE FRONT PASSENGER SIDE. *TR
Visibility, Dec 10, 2007
HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. BLEND DOOR FAILURE. *TR
Visibility, Dec 9, 2007
JEEP GRAND CHEROKEE LIMITED 2004 THE HVAC SYSTEM MY HEAT IS NOT WORKING IN MY CAR NOR IS THE DEFOGGER DEFROSTER ON THE DRIVERS SIDE WINDOW AND I CAN'T SEE. THE AZC GIVES ME CODES 54 AND 56 THE LEFT AND RIGHT DOOR TRAVEL IS TOO LARGE. I ONLY HAVE HEAT ON THE PASSENGER SIDE OF THE CAR. THE DRIVERS SIDE BLOWS ONLY COLD. I AM GETTING QUOTES FROM THE DEALER OF CLOSE TO $1000.00 TO REPAIR AND ITS NOT UNDER WARRANTY. THIS PROBLEM HAS BEEN AROUND SINCE THE 1999 MODEL. THIS SHOULD BE A RECALL!!!! *TR
Visibility, Dec 6, 2007
WHILE DRIVING AT 55 MPH ON INTERSTATE 45N, WE HEARD A LOUD "POP", ALMOST LIKE A TIRE EXPLODING. THE DRIVER SIDE WINDOW COLLAPSED INSIDE THE DOOR, THE NOISE AND CHANGE IN THE ENVIRONMENT CAUSED THE DRIVER, MY SPOUSE, TO SNAP HER HEAD IN THE DIRECTION OF THE WIND AND NOISE. SHE HAS PAIN IN HER NECK FROM TURNING SO QUICKLY. REALIZING WE WERE NOT BEING HIT BY ANOTHER VEHICLE, SHE LOOKED BACK TO THE ROAD AHEAD WHERE HER ATTENTION SHOULD HAVE BEEN, ONLY TO REALIZE SHE HAD SECONDS TO AVOID RUNNING OFF THE ROAD. WHEN WE PULLED OVER TO INSPECT WHAT WAS HAPPENING, OUR LITTLE DOG JUMPED OUT THE WINDOW ONTO INTERSTATE 45. THANK GOD WE WERE ABLE TO GET HER TO SAFETY BEFORE THE DAY GOT WORSE. WE CALLED OUR LOCAL DEALER WHOM WE PAID A CONSIDERABLE AMOUNT OF "CASH" FOR THE 2004 JEEP CHEROKEE SPECIAL EDITION, THEY ADVISED US IT WOULD COST $75 TO DIAGNOSE THE PROBLEM, MOST LIKELY THE WINDOWS REGULATOR, $250 DOLLARS FOR THE PART AND $150 FOR THE REGULATOR. I ASKED ABOUT THE VEHICLES WARRANTY AND WAS ADVISED IT WAS ONLY 3 YEARS. NOT SURE WHAT A WINDOW REGULATOR WAS, I SEARCHED THE INTERNET, TO LEARN THAT THOUSANDS OF JEEP OWNERS HAVE HAD THIS ISSUE DURING THE FIRST FEW YEARS OF OWNERSHIP. IT APPEARS THERE IS A SERIOUS ISSUE WITH THESE WINDOW REGULATORS AND THE ISSUE IS BEING IGNORED BY THE MANUFACTURER. THIS IS AN EXTREMELY DANGEROUS CONDITION AND WE ARE FORTUNATE IT DID NOT RESULT IN A MAJOR INCIDENT. THE DESIGN AND/OR MECHANISMS NEED TO CHANGE TO IMPROVE THE SAFETY OF THOSE NAVIGATING IN A CHRYSLER JEEP PRODUCT. BI SHARED MY CONCERNS WITH THE SERVICE MANAGER AT THE DEALERSHIP I BOUGHT THE SUV. I WAS TREATED WITH RESPECT WHEN I WAS BUYING, BUT NOW MY CONCERNS FALL ON DEAF EARS. THIS WON?T HELP ME, BUT I HOPE IT PREVENTS SOMEONE FROM A SIMILAR EXPERIENCE. I WILL SELL THE VEHICLE AT A REDUCED PRICE, MY SPOUSE IS AFRAID TO DRIVE IT. SHE FEARS IT HAPPENING AGAIN SPONTANEOUSLY AND ON ALL FOUR WINDOWS. *TR
Visibility, Dec 4, 2007
PASSENGER SIDE ONLY BLOWS COLD AIR. RE-CIRCULATING FEATURE DOESN'T WORK. THIS IS ON A 2004 JEEP GRAND CHEROKEE OVERLAND WITH DUAL CLIMATE CONTROLS. THE BLEND DOOR AND RECIRC DOOR IS BROKEN AND I HAVE HEARD OF SEVERAL CASES OF THIS HAPPENING TO OTHER OWNERS. THIS AFFECTS ALL 1999-2004 CHEROKEES WITH DUAL CLIMATE CONTROL AND THE DEAL GIVES ESTIMATES OF 900-2500 TO FIX. *TR
Visibility, Nov 26, 2007
AC/HEATER MAKES NOISE WHEN MOTOR IS SHUT OFF. AC/HEATER BLOWS COLD AIR REGARDLESS OF TEMPERATURE SETTING. *TR
Visibility, Nov 26, 2007
2004 JEEP GRAND CHEROKEE-DRIVERS SIDE WINDOW REGULATOR BROKEN IN SEPTEMBER. IT COST $260 TO REPLACE. YESTERDAY (NOVEMBER 25TH), PASSENGER SIDE WINDOW FELL. WILL COST A COUPLE HUNDRED MORE TO REPLACE THE SECOND WINDOW. *TR
Visibility, Nov 25, 2007
AFTER OWNING THE CAR FOR A YEAR THE PASSENGER'S SIDE HEAT DOESN'T WORK AT ALL. WE TOOK IT IN TO GET IT DIAGNOSED. THEY TOLD US IT WAS THE BLEND DOOR AND THEY ESTIMATED $500 PLUS. THE MECHANIC SAID THIS WASN'T THE FIRST TIME HE'D SEEN THIS, THAT'S HOW HE WAS SO EASILY ABLE TO DIAGNOSE IT AS A BLEND DOOR PROBLEM. *TR
Visibility, Nov 24, 2007
CLIMATE CONTROL SYSTEM FAILS TO OPERATE INTERMITTENTLY AND MAKES NOISES. *TR
Visibility, Nov 16, 2007
DEFROSTER/HEATER DOES NOT WORK ON 2004 JEEP CHEROKEE. *TR
Visibility, Nov 16, 2007
I ONLY GWT HEAT ON THE DRIVERS SIDE AND COLD AIR ON THE PASSENGER'S SIDE OF MY 2004 JEEP GRAND CHEROKEE. THEIR IS AN ON GOING PROBLEM WITH 1998-2004 JEEPS WHERE THE AC BLEND DOOR BREAKS. *TR
Visibility, Nov 15, 2007
IN 2006, THE HEAT ON THE PASSENGER SIDE OF MY 2004 JEEP GRAND CHEROKEE QUIT WORKING. THIS YEAR, 2007, THERE IS NO HEAT ON EITHER SIDE, JUST BLOWS AIR. THE REPAIR SHOP WANTS OVER $1,000 TO FIX THE BLEND DOORS. I RESEARCHED THIS ON THE INTERNET, AND THERE ARE NUMEROUS PEOPLE WITH THE SAME PROBLEM WITH THEIR JEEPS. *TR
Visibility, Nov 11, 2007
RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. SHOULD YOU OPT TO DO THIS REPAIR YOURSELF, THE ENTIRE DASHBOARD WILL NEED TO BE REMOVED, QUITE THE ARDUOUS PROCESS, AND PARTS ARE APPROXIMATELY >$300. DOES YOUR DASHBOARD HAVE A LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN YOU TURN ON YOUR VENTILATION? IS THERE CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF? ARE THERE STRANGE NUMBERS POPPING-UP ON YOUR CLIMATE CONTROL DISPLAY? DOES COLD IR BLOW FROM ONE SIDE OF THE DASH EVEN WHEN YOU HAVE THE HEAT TURNED ON? YOUR VENTILATION SYSTEM MAY HAVE FAILED, OR, MAY BE IN THE PROCESS OF FAILING. YES TO ALL OF THE AFOREMENTIONED. HOW IN GOD'S NAME HAS THIS NOT TURNED INTO A MAJOR LEGAL DISPUTE?! THIS, BY FAR, IS MORE COSTLY THAN THE REPETITIVE BRAKE PROBLEMS A WJ OWNER WOULD GO THROUGH. WE'RE ALL GOING TO GET IT EVENTUALLY... EVENTUALLY WE'RE ALL GOING TO HAVE TO FORK OUT ANYWHERE FROM $300 TO $1500 TO FIX IT, SO THIS IS IN NO WAY COMPARABLE TO THE INFAMOUS BRAKE PROBLEM SINCE NOT EVERYONE WAS AFFECTED BY IT. *TR
Visibility, Nov 9, 2007
DUAL CLIMATE CONTROL SYSTEM IS AND HAS FAILED AND MAKING NOISE WHILE ON, THE DEALER SAYS THERE IS NOTHING WRONG BUT NOTES THERE IS NOISE IN THE SYSTEM. *TR
Visibility, Oct 29, 2007
BLEND DOOR MALFUNCTION. *TR
Visibility, Oct 25, 2007
PASSENGER SIDE HEAT DOES NOT WORK IN OUR 2004 JEEP GR. CHEROKEE. IT IS RELATED TO A DOOR WITHIN THE CLIMATE CONTROL SYSTEM. IT SOUNDS LIKE THERE ARE MANY PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THIS. ESTIMATED COST TO FIX IS $800-$1000. THE WINDSHIELD WILL NOT DEFROST BECAUSE ALL THAT BLOWS IS COLD AIR. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. DAIMLER CHRYSLER NEEDS TO BE RESPONSIBLE FOR THESE DEFECTIVE PARTS. *TR
Visibility, Oct 25, 2007
ROLLING DOWN THE DRIVER'S SIDE WINDOW IN 90 DEGREE TEMPERATURE, I HEARD A LARGE THUMP. WINDOW WOULD NOT ROLL BACK UP. WINDOW REGULATOR BUSTED. REPLACED WINDOW REGULATOR. *JB
Visibility, Oct 24, 2007
I HAVE 2 JEEP GRAND CHEROKEE BOTH HAVE HAD TO HAVE DASH COMPLETELY PULLED AND BLEND DOORS REPLACED AT A COST OF $1100 AND THEY BOTH HAVE ONLY 50,000 MILES. I WAS ON A LONG TRIP THREW THE COLORADO MOUNTAINS AND PASSENGER SIDE WOULD BLOW ONLY COLD AIR ,UNABLE TO CLEAR WINDSHIELDS OF FOG. VISIBILITY/SAFETY HAZARD. JEEP KNOWS THEY HAVE THIS PROBLEM HAPPENS TO ALL OF THERE VEHICLES 99-04. THEY EVEN HAVE A TSB, BUT $1100.00 TO FIX? *TR
Visibility, Oct 21, 2007
CLICKING NOISE UNDER THE DASH ON HEATER CONTROLS. *TR
Visibility, Oct 17, 2007
ON 7-11-07 PASSENGER SIDE FRONT WINDOW ROLLED DOWN AND WOULD NOT ROLL UP. DEALER ADVISED IT WAS A WINDOW REGULATOR FAILURE. COST $389 TO FIX. ON 9-25-07 DRIVER SIDE FRONT WINDOW ROLLED DOWN AND WOULD NOT ROLL UP. DEALER ADVISED IT WAS AGAIN A WINDOW REGULATOR FAILURE. COST $384 TO FIX. DEALERSHIP VERY COOPERATIVE AND EXPLAINED PROBLEM WAS NO UNCOMMON FOR THE VEHICLE AND STATED THIS HAS HAPPENED TO MANY PERSONS OWNING THE SAME VEHICLE. ADVISED ANOTHER VEHICLE SAME YEAR WAS IN THE SHOP AT THE SAME TIME WITH THE SAME REPAIR. *JB
Visibility, Oct 3, 2007
WJ BLEND DOOR BREAKAGE - I AM ON MY SECOND DOOR AND IT IS STILL CAUSING PROBLEMS AND BLOWING COLD AIR - THIS IS A VERY COMMON PROBLEM AND COSTS CLOSE TO 1000 TO FIX. *JB
Visibility, Oct 3, 2007
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE IS EQUIPPED WITH A DUAL CONTROL A/C, WHICH ALLOWS THE DRIVER AND PASSENGER TO CONTROL THE TEMPERATURE ON THEIR OWN SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE BLEND DOOR ON THE FRONT PASSENGER SIDE WAS DEFECTIVE. THE DOOR PREVENTS HEAT FROM ENTERING AND CAUSES THE DEFROSTER TO WORK ONLY ON THE DRIVER SIDE OF THE VEHICLE. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE FAILURE WAS DUE TO A FAULTY BLEND DOOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 52,000. UPDATED 10/24/07
Visibility, Oct 1, 2007
NO HEAT COMNG FROM VENTS ON PASSENGER SIDE FIRST AND NOW DRIVER SIDE. *TR