2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: electrical system
927 reports, newest first. Show all
Electrical system, Feb 10, 2015
2005 JEEP GRAND CHEROKEE RECEIVED RECALL NOTICE. HOWEVER, THE DEALER DID NOT HAVE PARTS. *MW
Electrical system, Engine, Feb 9, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE IGNITION KEY WAS FAULTY AND EASILY RELEASED FROM THE IGNITION SWITCH. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Feb 5, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 4, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. AFTER STOPPING THE VEHICLE, IT STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Electrical system, Feb 4, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/07/15*LJ THE CONSUMER STATED AS OF 03/17/15 THE PART WAS STILL UNAVAILABLE AND THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 6/29/2015 *JS
Electrical system, Feb 4, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Electrical system, Feb 3, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 3, 2015
HAD TRUCK FOR 800 MILES SINCE PURCHASE USED FROM THE ORIGINAL OWNER. I AM 6'5" TALL. WAS DRIVING ON THE FREEWAY WHEN THE IGNITION KEY (1.5" FROM MY KNEE) ACCIDENTALLY TURNED THE TRUCK OFF DUE TO CONTACT WITH MY KNEE. UNDER DIFFERENT CIRCUMSTANCES, LOSS OF POWER STEERING, MOST BRAKING, AND POSSIBLY AIRBAGS COULD BE VERY DANGEROUS. HOURS LATER I READ A STORY IN THE MOUNTAIN NEWS NEWSPAPER ABOUT A DRIVER LEAVING THE HIGHWAY DUE TO THIS SAME JEEP PROBLEM. THAT ACCIDENT WAS TWO WEEKS AGO AND THE VEHICLE AND TRAILER OVERTURNED ON HWY 18. I MENTIONED THIS ISSUE TO A FRIEND WHO HAD THE IDENTICAL 2005 JEEP GRAND CHEROKEE AND HE SAID THE KNEE/KEY ISSUES HAPPENED TO HIM "SEVERAL TIMES" BEFORE HE SOLD IT. HE IS 6'6" TALL. SECONDLY, ALL FOUR INTERIOR DOOR HANDLES ARE FALLING APART AND FAILING DUE TO BRITTLE PLASTIC. THEY BREAK WITH NO NOTICE AND WOULD PREVENT EMERGENCY EGRESS FROM THE VEHICLE. WHILE IT WOULD BE POSSIBLE TO ROLL THE WINDOW DOWN AND OPEN THE DOOR FROM THE OUTSIDE, WITH THE IGNITION ACCIDENTALLY SHUT OFF THAT WOULD BE A PROBLEM. THIS IS AN ESSENTIALLY UNIVERSAL PROBLEM WITH THIS DOOR HANDLE DESIGN. *TR
Steering, Electrical system, Engine, Feb 3, 2015
RECALL P 51 - FAULTY IGNITION SWITCH... REPORTED TO OWNERS, SEPTEMBER 2014... JEEP HAS NOT PROVIDED A FIX AND DO NOT HAVE ANY IDEA WHEN IT WILL BE AVAILABLE... I CALLED JEEP THE CUSTOMER SERVICE NUMBER ON THE RECALL NOTICE AND THE VOICE SYSTEM PUTS YOU ON HOLD FOREVER (I FINALLY HUNG UP AFTER 1 HOUR)... IT'S OBVIOUS THAT JEEP DOESN'T WANT TO FIX THIS PROBLEM... YOU NEED TO MAKE THEM DO IT... THANKS... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Feb 3, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ALL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.
Fuel system, Gasoline, Electrical system, Feb 3, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE LISTED ON THE RECALL. IN ADDITION, THE CONTACT MENTIONED THAT A STRONG ODOR OF GASOLINE EMITTED INSIDE THE VEHICLE WHILE DRIVING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 74,500. UPDATED 6/22/15*CN
Electrical system, Feb 3, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 9/20/2017*CN
Electrical system, Feb 3, 2015
WHILE SLOWING TO MAKE A TURN IN A LEFT TURN LANE, RIGHT KNEE CONTACTED THE IGNITION KEY CAUSING THE ENGINE TO SHUT DOWN. I WAS ALREADY BRAKING, SO CAME TO STOP, WITHOUT INCIDENT, AND RESTARTED THE ENGINE. CHRYSLER SENT US A NOTIFICATION OF RECALL SEVERAL MONTHS AGO AND INDICATED THAT THEY WOULD NOTIFY US WHEN PARTS WERE AVAILABLE TO FIX THE PROBLEM. A SUBSEQUENT NOTIFICATION SUGGESTED POSITIONING THE SEAT SUCH THAT IT WOULD KEEP THE KNEE FROM CONTACTING THE KEY. THIS IS AN ABSURD SUGGESTION BY CHRYSLER. IF I DO WHAT THEIR SUGGESTION SAYS, I MUST DRIVE WITH MY ARMS ALMOST FULLY EXTENDED, WHICH THEN MEANS THAT THE DRIVER IS NOT OPTIMALLY POSITIONED FOR THE AIR BAG PROTECTION. I THINK THAT THE US DEPT OF TRANSPORTATION NEEDS TO CALL CHRYSLER OUT ON THIS AND GET THE PROBLEM RESOLVED BEFORE SOME UNINTENDED CONSEQUENCES OCCUR AS A RESULT OF THEIR TEMP FIX SOLUTION. *TR
Electrical system, Feb 2, 2015
THIS IS IN REGARDS TO CHRYSLER'S RECALL OF IGNITION SWITCHES - P41. A NOTICE THAT A SAFETY RECALL WAS IN EFFECT WAS ANNOUNCED EARLY SUMMER OF 2014 AND SINCE THEN CHRYSLER KEEPS SAYING THE PART IS UNAVAILABLE. IT'S WELL OVER SIX MONTHS SINCE THE RECALL WAS ANNOUNCED. I HAVE CALLED CHRYSLER 3 TIMES AND THEY CANNOT PROVIDE AN ANSWER TO WHEN THE PART WILL BE AVAILABLE. MY JEEP CONTINUES TO HAVE IGNITION SWITCH PROBLEMS, WHILE I DRIVE TWO SMALL CHILDREN ON A DAILY BASIS. IT IS UNACCEPTABLE THAT CHRYSLER KNOWS ABOUT THE DANGEROUS SWITCH PROBLEM AND YET HAS DONE NOTHING TO TIMELY REMEDY THE SITUATION AND MAKE THE PART AVAILABLE TO AFFECTED CONSUMERS. IT IS IRRESPONSIBLE THAT THE GOVERNMENT DOESN'T DO MORE TO PRESSURE AND FINE CHRYSLER FOR THE LACK OF URGENCY BEING PLACED ON THIS RECALL. *TR
Electrical system, Feb 2, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 ( ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Electrical system, Feb 2, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/24/15*LJ UPDATED 9/20/2017*CN
Electrical system, Feb 2, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SHIFTING INTO PARK, TURNING THE KEY TO THE OFF POSITION, AND THEN TO THE ON POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 ( ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Electrical system, Feb 2, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Engine, Jan 31, 2015
ENGINE QUIT WHILE OWN SHIFTING ON AUTOMATIC TRANSMISSION. WENT OUT OF GEAR AND HAD TO PULL A SIDE WITHOUT ENGINE POWER. *TR
Power train, Electrical system, Jan 30, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL LIGHTS FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSFER CASE AND UNKNOWN SYSTEMS WERE RESET. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Electrical system, Jan 30, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jan 29, 2015
I HAVE BEEN HAVING ISSUES WITH MY CHEROKEE SINCE EARLY 2007; MULTIPLE ISSUES INCLUDING THE CAR STALLING, CHECK ENGINE LIGHT COMING ON/OFF, ALL THE DASHBOARD LIGHTS TURNING ON AND OFF AND MULTIPLE ATTEMPTS IN GETTING THE CAR TO TURN ON. I HAVE TAKEN THE CAR TO MULTIPLE REPAIR SHOPS; BOTH DEALERSHIP AND LOCAL REPAIR SHOPS LOOKING FOR ANSWERS. I HAVE BEEN GIVEN THE SAME DIAGNOSIS EACH TIME; THE TRANSMISSION CONTROL MODULE IS FAULTY. THE TRANSMISSION CONTROL MODULE HAS BEEN REPLACED (3) TIMES AND WORKS FOR A LITTLE LESS THAN A YEAR AND THEN THE PROBLEM RETURNS. I FIRST HEARD OF THE SAFETY RECALL - IGNITION SWITCH P41/NHTSA 14V-438 (AS I LATER LEARNED) FROM THE MEDIA. I CALLED THE NEAREST DEALERSHIP TO INQUIRE ON WHEN I COULD BRING THE CAR IN FOR REPAIR. THEY SAID THEY DIDN'T HAVE THE PART AND TO CALL BACK WHEN I GET A LETTER SAYING THE PART IS AVAILABLE; THAT WAS ALMOST 6 MONTHS AGO. IN THE MEANTIME I HAVE ALSO RECEIVED A LETTER FROM CHRYSLER INFORMING ME OF THE RECALL. THAT CAME ALMOST 3 MONTH AFTER THE RECALL WAS ON THE NEWS.YESTERDAY, WHILE DRIVING MY CAR ALL THE DASHBOARD LIGHTS CAME ON AND OFF AND MY CAR MOMENTARILY STALLED WHILE DRIVING DOWN THE HIGHWAY. THESE ARE THE SAME ISSUES I'VE BEEN HAVING WHERE THE TRANSMISSION CONTROL MODULE HAS BEEN REPLACED AND READING THE SYMPTOMS OF THIS IGNITION SWITCH PROBLEM, I THINK THEY ARE RELATED. I CALLED CHRYSLER'S RECALL ASSISTANCE CENTER TODAY AND WAS ON HOLD FOR 2 HOURS BEFORE I GAVE UP. THERE WAS NO WAY TO LEAVE A MESSAGE FOR CHRYSLER TO CALL ME BACK. THE RECALL HAS BEEN IN AFFECT SINCE JULY 2014 AND HAS NOT BEEN RESOLVED IN A REASONABLE TIME. I AM AFRAID TO DRIVE MY VEHICLE AS IT IS A SAFETY HAZARD TO MYSELF AND OTHERS. THIS IS CAUSING A LOT OF DIFFICULTY FOR ME AS THIS IS MY ONLY MODE OF TRANSPORTATION AND THERE IS NO REPAIR IN THE FORESEEABLE FUTURE. *TR
Electrical system, Jan 29, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL INTERMITTENTLY FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Electrical system, Jan 28, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 04/06/15*LJ UPDATED 11/2/2015*JS
Electrical system, Jan 28, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, UNKNOWN WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.