2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: electrical system
927 reports, newest first. Show all
Electrical system, Sep 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). THE VIN WAS INCLUDED IN THE RECALL, BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURED EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 8, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, ALL THE EXTERIOR, INTERIOR, AND INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. AN INDEPENDENT MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE AND RECOMMENDED THAT THE ALTERNATOR AND BATTERY BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE MECHANIC AGAIN AND THE DIAGNOSIS WAS THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE MECHANIC A THIRD TIME AND THE IGNITION SWITCH WAS REPAIRED AGAIN. THE FAILURE RECURRED A MONTH AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Electrical system, Sep 5, 2014
ELECTRICAL DASH PANEL GOES ON AND OFF WHILE DRIVING, AND WHEN IT IS OFF WE LOOSE BRAKE LIGHTS, HEAD LIGHTS, WINDSHIELD WIPERS, TURN SIGNALS, TAIL LIGHTS, ETC. CHRYSLER DEALERS SAY THEY DO NOT KNOW WHAT'S GOING BAD AND THEY CANNOT REPAIR THESE JEEPS. IT,S UNSAFE TO DRIVE. THIS IS A COMMON PROBLEM FOR THE 2005 JEEP GRAND CHEROKEE'S. WE CAN HIT THE DASH AT OUR LEFT KNEE AND THE LIGHTS AND GAUGES WILL COME BACK ON FOR AWHILE, THEN GO OFF AGAIN. *TR
Electrical system, Fuel/propulsion system, Sep 3, 2014
WHILE DRIVING DOWN THE ROAD, THE RPM STARTED FLOATING AND THE JEEP STARTED HESITATING LIKE IT WAS OUT OF GAS. IT WAS HAPPENING EVERY ONCE IN AWHILE, NOW IT'S CONSTANTLY AND IT'S GETTING HORRIBLE GAS MILEAGE. HERE RECENTLY, THE INTERIOR LIGHTS ON THE AC/HEAT PART HAVE WENT OUT AND THE TIME PART ON THE RADIO STARTED LIGHTING UP LIKE A HEATER AND IS EXTREMELY HOT BUT THE RADIO STILL PLAYS. *TR
Electrical system, Air bags, Aug 23, 2014
JEEP ABOUT HAD THE ONE THE AIRBAG LIGHT COMES ON, I TAKE IT TO THE DEALER WHERE I PURCHASED THE SEAT BUCKLE, A YEAR LATER LIGHT GOES ON,I TAKE IT BACK TO THE DEALER AND THEY REPLACE THE BUCKLE AGAIN. 6 MONTHS LATER LIGHT GOES BACK ON THE WARRANTY HAD JUST PAST BUT THE DEALER FIXED IT AGAIN. 6 MONTHS LATER THE LIGHT GOES BACK ON AND I GO BACK TO THE DEALER AND THEY WENT OUT OF BUSINESS, I TOOK IT TO ANOTHER DEALER AND TOLD THEM WHAT HAPPENED THEY CHARGED ME $150.00 TO TELL ME THAT I HAD TO REPLACE THE ENTIRE SEAT BELT HARNESS, I ALREADY NEW THAT. SO I JUST KEPT DIVING IT, AROUND 2011 THE LIGHTS AND ALL GAUGES STARTED TO GO OUT AS I WAS DRIVING NO GAUGES AT ALL NO BREAK LIGHT NO HEADLIGHTS, EVERYTHING JUST BLINKS FOR A FEW MIN, THAN BACK TO NORMAL, I WENT ON LINE TO SEE HOW BIG THE PROBLEM WAS AND THERE IS A LOT OF PEOPLE THAT IS HAVING THE SAME PROBLEM. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT COULD BE A LOT OF THINGS, I TOLD THEM IT WAS THE IGNITION, WHILE DRIVING IF I HOLD ON THE KEY IN THE IGNITION AND MOVE IT AROUND ALL THE GAUGES AND LIGHTS START TO FLASH. I TOLD THAT TO THE DEALER AND THEY TOLD ME THAT IT WOULD COST ME TO LOOK INTO IT AND TRY TO FIX IT, IN KNOW ITS THE IGNITION ONE DAY WHILE I AM DRIVING AT NIGHT MY LIGHTS ARE GOING TO TURN OFF OR EVEN THE ENGINE AND GET INTO AN ACCIDENT. THERE IS A BIG PROBLEM WITH THE 2005 JEEPS AND CHRYSLER DOES NOT WANT TO DO A RECALL. *TR
Electrical system, Service brakes, Aug 19, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY AND THE MESSAGES "SERVICE ELECTRICAL BRAKE SYSTEM" AND "SERVICE ELECTRICAL SYSTEM" APPEARED ON THE INFORMATION PANEL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Fuel system, Gasoline, Electrical system, Engine, Aug 18, 2014
I BOUGHT MY GD CHEROKEE USED WITH 71K MILES. I JUST HAD MY FIRST OIL CHANGE BEFORE HEADING OUT ON A CAMPING TRIP FOR THE WEEKEND. ON THE RETURN TRIP, I HAD JUST TURNED ONTO THE HIGHWAY (55 MPH ZONE). I AM 6'4" TALL. THE PREVIOUS OWNER WAS SHORTER THAN ME. THE SEAT WAS IN THE WRONG POSITION (I NOW KNOW). WHILE SWITCHING FROM GAS PEDAL TO BRAKE PEDAL, MY KNEE HIT THE KEY IN THE IGNITION. THE CAR TURNED OFF. I IMMEDIATELY REACHED FOR THE KEY AND TURNED THE CAR BACK ON. IT LUNGED THE WAY A MANUAL TRANSMISSION DOSE WHEN THE CLUTCH IS LET OUT TOO QUICK. I MOVED MY SEAT BACK AWAY FROM THE WHEEL. NOW I DRIVE IT FROM FARTHER BACK, WHICH MEANS I NEED TO SIT UP STRAIGHTER, WHICH MEANS MY HEAD HITS THE CEILING OFTEN. I HAVE THE LIMITED EDITION AND I LOVE EVERYTHING ABOUT IT EXCEPT THE SEAT CAN'T GO DOWN FAR ENOUGH FOR ME TO DRIVE IT COMFORTABLE WITHOUT TURNING THE CAR OFF WHICH HAS GOT TO BE HORRIBLE FOR THE CAR. *TR
Electrical system, Air bags, Engine, Aug 14, 2014, crash
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER LOST CONTROL AND CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE NECK AND PELVIC AREA. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Steering, Electrical system, Engine, Aug 13, 2014
WHILE DEPARTING PHILADELPHIA AIRPORT , ENTERING RAMP TO ACCESS INTERSTATE 95, THE VEHICLE LOST ALL POWER, ENGINE, POWER STEERING AND BRAKES WOULD NOT WORK. HEAD LIGHTS WERE STILL FUNCTIONING. WE PHYSICALLY PUSHED THE VEHICLE OFF THE HIGHWAY, SO OTHER DRIVERS AND MUNICIPAL BUS DRIVERS WOULD STOP SCREAMING AT US. THE VEHICLE WOULD NOT START. AFTER CALLING THE POLICE AND A TOW TRUCK, ABOUT 30 MINUTES LATER , THE VEHICLE STARTED. WE HAD THE VEHICLE TOWED TO OUR HOME 100 MILES AWAY IN NEW JERSEY. THE VEHICLE WOULD START AND REMAIN RUNNING FOR ABOUT 15 MINUTES, THEN WOULD SHUT DOWN AGAIN, SAME ISSUES. SEVERAL SENSOR CODES CAME UP ON A READOUT BUT NOTHING HAS BEEN DONE TO THE VEHICLE. AT THIS POINT IT IS FUNCTIONING, BUT WE ARE AFRAID TO DRIVE THE VEHICLE. ANY HELP OR RECALL INFO ON THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Electrical system, Engine, Aug 4, 2014
I WAS PULLING OUT OF MY DRIVEWAY ONTO THE ROAD. I CAME TO A COMPLETE STOP, THEN WHEN I WENT TO ACCELERATE THE ENGINE DIED. I WAS IN DRIVE AND EVERYTHING JUST SHUT DOWN. I THEN HAD TO PUT THE VEHICLE BACK INTO PARK AND TURN IT ON AGAIN. THIS IS THE SECOND TIME IT HAS DIED WHEN I HAVE BEEN PULLING OUT OF MY DRIVEWAY FROM A STOP. *TR
Power train, Electrical system, Aug 1, 2014
BACK IN FEBRUARY I GOT NOTICE OF THE FOLLOWING RECALL AND HAD IT PERFORMED EVENTHOUGH WAS NOT HAVING THE PROBLEM. SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, AFTER THIS RECALL WAS PERFROM 4LOW WOULD NOT WORK. WE WERE ABLE TO RESET THE MODULE BY RESETTING A FUSE BUT, THIS ONLY LASTED A FEW MONTHS. IN JUNE THE 4LOW STOPPED WORKING AGAIN. BECAUSE WE HEARD THERE WAS A NEW SERVICE BULLETIN OUT WE TOOK IT BACK AGAIN FOR ANOTHER FLASH. THIS TIME THEY WERE ALSO WANTING TO REPLACE THE ACUTATOR MOTOR, WHICH WAS NOT AVAILABLE. OTHER PEOPLE WHO HAVE HAD THIS PART REPLACED HAVE BEEN UNSUCESSFUL. ON TOP OF THIS MY DEALER WAS TELLING ME I HAD TO PAY FOR THIS PART AND THEY ARE CLAIMING IT IS NOT TIED TO THE N23 RECALL. WE HAVE NOT PAID TO HAVE THIS PART REPLACED BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY FOR SOMETHING THAT IS CHRYSLERS DOING. IT IS CLEAR THAT THE SOFTWARE UPDATES HAVE CAUSED THESE ISSUES TO ARISE AND CHRYLSER IS NOT OWNING UP TO IT. I FEEL NHTSA NEEDS TO INFORCE THAT WHEN A RECALL IS MADE IT TRUELY NEEDS TO BE DONE AND THE FIX REALLY WORKS. IF ISSUES ARISE WITH A RECALL NHTSA NEEDS TO MAKE SURE THE COMPANY MAKES IT RIGHT.THE CHRYSLER CUSTOMER CARE CENTER IS A JOKE. NO ONE CAN ANSWER YOUR QUESTIONS, CONCERNS AND CALLS ARE NOT RETURN. MAKING US GO BACK AND FORTH FOR UPDATES THAT CONTINUE TO NOT FIX THE REAL PROBLEM AND MAKING US REPLACE PARTS THAT DON'T FIX THE PROBLEM IS NOT THE RIGHT SOLUTION. IT FORCES CONSUMERS TO NOT HAVE RECALLS PERFORMED. NHTSA NEEDS MAKE CHRYLSER ANSWER AND FIX THIS CORRECTLY. A VEHICLE THAT CANNOT GO INTO 4LOW OR NEUTRAL IS JUST AS UNSAFE! *TR
Power train, Electrical system, Jul 30, 2014, fire
2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED HE COMPLIED WITH THE RECALL NOTICE HE RECEIVED IN THE MAIL. THE DEALER REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE. FOUR WEEKS LATER, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED HE DIDN'T HAVE ANY PROBLEMS WITH THE VEHICLE, PRIOR TO THE RECALL REPAIR. THE CONSUMER STATED AFTER A SHORT TIME OF DRIVING ON THE EXPRESSWAY, IT FELT AS THOUGH THE VEHICLE WAS NOT SHIFTING INTO THE NEXT HIGHER GEAR AND WOULD NOT SHIFT INTO THE HIGHER GEAR WHEN HE PRESSED THE ACCELERATOR. WHILE DRIVING IN THE RIGHT LANE, THE VEHICLE WENT INTO NEUTRAL ON ITS OWN AND THE VEHICLE BEGAN TO COAST. WHEN HE LOOKED IN THE REAR VIEW MIRROR, HE NOTICED GRAY SMOKE COMING FROM THE REAR OF THE VEHICLE AND THEN THE GRAY EXHAUST SMOKE, TURNED BLACK. WITHIN LESS THAN A MINUTE, THE CONSUMER WAS ON THE SHOULDER AND TWO-INCH RED FLAMES BEGAN EMITTING FROM UNDER THE HOOD. THEN THE FLAMES WERE FIVE TO SIX FEET HIGH ABOVE THE CAR HOOD. THE LOCAL FIRE DEPARTMENT AND POLICE WERE CALLED TO THE SCENE. *JB
Electrical system, Jul 29, 2014
THE IGNITION SWITCH ON THIS CAR IS IN FAILURE MODE . ALL DASHBOARD LIGHTS , SPEEDOMETER FLASH OR OR DOWN TO ZERO SPEED . THIS ONLY HAPPENS MOMENTARILY AS THE LIGHTS AND SPEEDOMETER COME RIGHT BACK ON . IT SEEMS THAT IT HAPPENS MORE WHEN THE TEMPERATURE IS BETWEEN 30 TO 40 DEGREES FARENHEIT. I HAD THIS CAR IN FOR SERVICE FOR THIS PROBLEM TO BEDFORD CHRYSLER(814-623-1141 IN BEDFORD , PENNSYLVANIA MULTIPLE TIMES . THE PROBLEM WOULD NOT RECREATE ITSELF . ONCE WHEN DRIVING AT HIGHWAY SPEEDS , IT FLASHED MULTIPLE TIMES . I REACHED FOR THE IGNITION KEY AND MOVED IT SLIGHTLY , THE PROBLEM IMMEDIATELY STOPPED . I HAVE BEEN FOLLOWING THE IGNITION SWITCH RECALL BUT NOT SURE IF THIS IS AN AFFECTED MODEL. ONCE I NOTICED THIS PROBLEM , I HAD MY WIFE TRY THE SAME THING WITH THE KEYS , AND THE PROBLEM WOULD GO AWAY FOR HER . I DO NOT HAVE EXACT DATES OF OCCURENCES , BUT I DO KNOW IT HAS HAPPENED MULTIPLE TIMES . THE CAR NEVER SHUT ITSELF DOWN WITH THIS PROBLEM . *JS
Electrical system, Jul 23, 2014
MY KNEE HIT THE IGNITION SWITCH WHILE I WAS DRIVING, WHICH TURNED THE VEHICLE "OFF" AT 65MPH ON THE HIGHWAY. THE BRAKES AND THE STEERING LOST POWER. THIS IS HAPPENED ABOUT 10 TIMES OVERALL. THANKFULLY, I HAVE ALWAYS BEEN ABLE TO TURN THE CAR BACK ON BEFORE ANY ACCIDENTS HAPPENED. *TR
Power train, Electrical system, Jul 14, 2014
ON MAY 22, 2014 I TOOK MY 2005 JEEP GRAND CHEROKEE LIMITED 4 X 4 WITH 5.7L HEMI ENGINE FOR RECALL #N23 REPROGRAM FINAL DRIVE CONTROL MODULE. THE MILEAGE AT THAT TIME WAS 93758. AFTER THAT "FIX" EVERYTHING SEEMED TO RUN OKAY THEN ON JULY 2, 2014 DUE TO A GRINDING SOUND IN THE REAR, MY SONS FATHER IN LAW CHECKED THE CODES AND FOUND THE EMERGENCY BRAKE TONE RING SHOW. ALSO ON THE DASHBOARD A "SERVICE 4 WHEEL DRIVE SYSTEM" MESSAGE APPEARED. HE REPLACED THE RIGHT REAR HUB ASSEMBLY AND BOTH EMERGENCY BRAKE SHOES, BUT WHEN HE WENT TO TEST DRIVE THE VEHICLE, HE SAID IT WOULDN'T SHIFT CORRECTLY. I BELIEVE HE SAID IT WOULDN'T SHIFT OUT OF 4 WHEEL LOW. VEHICLE DID ALSO STALL ALSO HE SAID. HE CHECKED INTERNET AND FOUND LOADS OF REPORTS OF THIS MODEL AND YEAR JEEP VEHICLE HAVING PROBLEMS ONLY AFTER HAVING THE N23, NHTSA ID# 13V175000. RECALL "FIX" PERFORMED. MINE WAS DONE AT TRI-CITIES CHRYSLER, DODGE, JEEP, RAM AT KINGSPORT, TN. IT APPEARS TO BE A COMPUTER RELATED PROBLEM, AS THAT'S WHAT WAS REPROGRAMMED FOR THE RECALL. I AM DISABLED AND NEED THE JEEP TO HAUL MY HANDICAPPED SCOOTER AND ME WITH MY WIFE DRIVING. IT'S ESSENTIAL THAT IT'S NOT OUT OF SERVICE. I CALLED THE AFOREMENTIONED DEALER SERVICE DEPARTMENT TODAY AND SPOKE TO "GREG" WHO SAID HE COULD CHECK IT OUT. I HAD MY SONS FATHER IN LAW CALL HIM TO FULLY EXPLAIN WHAT WAS DYSFUNCTIONAL AS HE WAS THE ONE THAT EXPERIENCED THE PROBLEM AND THUS FULLY TELL [XXX] ABOUT IT. I WAS TOLD THAT [XXX] SAID WE COULD TOW IT IN AT OUR EXPENSE (NOT DRIVE IT) AND HE'D CHECK IT, BUT UNTIL A RECALL NOTICE IS RECEIVED , ANYTHING DONE WOULD BE CHARGED TO ME. PLEASE EXPEDITE THESE THOUSANDS OF COMPLAINTS ASAP. I NEED MY VEHICLE. I DON;T HAVE BUS OR TAXI SERVICE, AND WITH MY DISABILITIES (FUSED LEFT HIP, MAINLY) I CAN'T RIDE IN MOST VEHICLES BECAUSE OF LEG ROOM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Jul 9, 2014
WHILE DRIVING FOR ABOUT 20MINS THE WAS A HARD SHIFT AND MY TRUCK WAS STUCK IN 3RD GEAR AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MECHANIC AND HE SAID IT COULD BE THE SHIFT SOLENOID AND IT WOULD COST 700 TO TAKE MY TRANSMISSION APART TO CHECK IT. $700 LATER IM STILL HAVING THE PROBLEM I BOUGHT THE CAR AT 82K IM NOW AT 92K I KEEP UP REGULAR SERVICE. WHAT IS WEIRD IS WHEN I TURN MY TURN MY TRUCK BACK ON ITS NO LONGER IN 3RD AND IT STAYS THAT WAY FOR SOMETIMES WEEKS BUT IT COMES BACK SURELY. *TR
Electrical system, Jul 4, 2014
WHILE DRIVING THE IGNITION SWITCH POSITION TURNS TO THE ACCESSORY POSITION. THE ENGINE INITIALLY TURNS OFF AND THEN RESUMES RUNNING. THE AIR CONDITIONER TURNS OFF AND REMAINS OFF, THE HEADLIGHTS FLASH ON AND OFF AND THEN TURN OFF, AND ALL THE DASH LIGHTS FLICKER ON AND OFF SEVERAL TIMES AND THEN THEY STAY ON AS IF IN THE ACCESSORY POSITION. IF I QUICKLY AND SLIGHTLY TURN THE IGNITION KEY THE CAR RESUMES A NORMAL OPERATING MODE. I'M NOT SURE WHAT ALL ELSE IS TURNED OFF WHEN THIS HAPPENS BECAUSE I HAVE NOT EXPERIMENTED WITH OTHER ELECTRONICS SUCH AS THE WINDOWS, SEATS, ETC. WHEN THIS OCCURS. THE PROBLEM SEEMS TO BE CAUSED IF I BUMP THE KEY RING WITH MY KNEE OR I HIT A SMALL BUMP IN THE ROAD. AT FIRST THE PROBLEM WAS INTERMITTENT AND SOMEWHAT INFREQUENT BUT OVER TIME THE FREQUENCY HAS INCREASED. AS OF LATE, THIS SEEMS TO HAPPEN ABOUT EVERY TIME I DRIVE THE CAR. *TR
Electrical system, Air bags, Other or unspecified, Jul 1, 2014
EVERY TIME WHILE DRIVING THE AIR BAG LIGHT ON DASH IS ALWAYS ON. THEN UPON DRIVING, SUDDENLY THE SEAT BELT ALARM STARTS BUZZING EVEN THOUGH ALL SEAT BELTS ARE LATCHED PROPERLY. THEN THE ENGINE LIGHT WILL COME ON. SHORTLY AFTER THE DASH GOES COMPLETELY BLACK. ALL ALARMS AND LIGHTS GO OUT ALONG WITH THE HEATING/AC. THIS IS ON A ROUTINE BASIS. *TR
Electrical system, Vehicle speed control, Jun 28, 2014
WHILE DRIVING WEST ON I-8 IN ARIZONA VEHICLE WENT COMPLETELY DEAD WITHOUT WARNING, POWER STEERING WAS LOST, ETC. FORTUNATELY I WAS ABLE TO STEER THE VEHICLE ONTO SIDE OF THE HIGHWAY AND BRING TO A STOP. TRAFFIC WAS VIRTUALLY NO-EXISTENT ON THIS STRETCH OF THE ROAD OTHERWISE A CRASH OF SOME KIND WOULD MOST LIKELY TAKE PLACE. AS WE WERE IN THE MIDDLE OF NOW WHERE I IMMEDIATELY ATTEMPTED TO START THE VEHICLE UP AGAIN WHICH IT DID WITHOUT A PROBLEM. I WAS ABLE TO DRIVE AWAY AND VEHICLE SEEMED TO DRIVE PERFECTLY NORMAL. I RECENTLY HAD THE SAME PROBLEM HAPPEN AGAIN. AND, AGAIN, I HAPPEN TO BE ON A ROAD WITH VERY LITTLE TRAFFIC SO I WAS ABLE TO PULL OVER AND AGAIN THE VEHICLE STARTED UP AGAIN WITHOUT A HITCH. I ATTRIBUTED THE PROBLEM TO THE LOCATION OF THE IGNITION SWITCH WHICH MAKES IT ALMOST IMPOSSIBLE NOT TO BUMP INTO THE KEY WITH YOUR RIGHT KNEE ANYTIME YOU'RE TRAVELING LONG DISTANCES AND WIND UP MOVING YOUR FEET AROUND JUST TO STRETCH THEM. I NOW REALIZE THAT'S A MUCH LARGER PROBLEM THAN THAT. *TR
Power train, Electrical system, Jun 23, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR LEVER FAILED TO SHIFT INTO NEUTRAL AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000...UPDATED 09-16-14 *BF THE CONSUMER STATED AFTER A YEAR, THE VEHICLE WAS REPAIRED. UPDATED 10/02/14
Electrical system, Jun 23, 2014
TL ' THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING THE VEHICLE, THE CONTACT'S KNEE BUMPED THE IGNITION KEY AND THE VEHICLE STALLED. THE FAILURE RECURRED FOUR TIMES WITHIN EIGHT MONTHS. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,350. JCC
Electrical system, Jun 18, 2014
DASH LIGHT FLICKER ON AND OFF AND MESSAGE READS SERVICE BRAKE SYSTEM CHECK AND ADVISE. BRAKES COMPLETELY REPLACED A YEAR AGO AND ONLY DRIVE 7500 MILES PER YEAR. IT IS NOT THE BRAKES. WE HAVE RESEARCHED INTERNET AND FEEL IT IS AN IGNITION SWITCH PROBLEM AND PERVASIVE WITH OTHERS AS WELL . IF JUST ONE KEY IN IGNITION WITH NO OTHER WEIGHT OF OTHER KEYS ATTACHED, NO PROBLEM. HOWEVER, PROBLEM SURFACES WHEN ANY WEIGHT OF ADDITIONAL KEYS ATTACHED. IT ALMOST STALLS THE CAR WHEN IT HITS SOMETIMES. CONGRESS IS OPENING UP A PROBE WITH CHRYSLER NOW AND IT SHOULD BE EXPEDITED. CAR AT DEALERSHIP TWICE IN PAST MONTH FOR THIS PROBLEM AND STILL NOT FIXED. WE HAVE HAD PRIOR PROBLEMS IN PREVIOUS YEARS OF OWNERSHIP AS WELL. IT IS SIMILAR TO RECENT TESTIMONY FROM GENERAL MOTORS ON THEIR DEFECTIVE IGNITION ISSUES. *TR
Power train, Electrical system, Jun 4, 2014
TL- THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE AND PERFORMED THE RECALL REPAIR; HOWEVER, THE REMEDY LASTED TWO WEEKS. THE SERVICE ALL WHEEL DRIVE SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT FAILURE WAS AN ELECTRICAL SURGE THAT DID NOT ALLOW THE GEAR SHIFT TO FUNCTION PROPERLY. THE DEALER REPROGRAMMED THE COMPUTER SOFTWARE FOR THE SHIFTING MECHANISM. THE FAILURE RECURRED APPROXIMATELY EIGHT TIMES SINCE THE SOFTWARE WAS REPROGRAMMED. THE VEHICLE WAS BEING TOWED ON A MOBILE HOME; HOWEVER, THE GEAR SHIFT WOULD GET STUCK IN LOW SHIFT AND FAILED TO SHIFT INTO NEUTRAL GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55493. RK
Power train, Electrical system, Other or unspecified, May 26, 2014
AFTER HAVING SAFETY RECALL N23 DONE TO MY JEEP GRAND CHEROKEE 5.7L I HAVE SINCE BEEN LOCKED OUT OF 4-WHEEL LOW. THE N23 SAFETY RECALL FOR MY VEHICLE HAS NOT WORKED AS IT HAS CREATED ANOTHER SAFETY ISSUE BY ME NOT HAVING MY 4-LOW IN A STATE (COLORADO) THAT I USE 4-LOW IN FOR WINTER AND FOR RECREATION USE. I WAS ALMOST TRAPPED IN THE COLD MOUNTAINS DUE TO NOT KNOWING THE N23 RECALL DEACTIVATED MY 4-LOW. NOT ONLY IF THIS A SAFETY ISSUE BUT MY VEHICLES VALUE HAS DIMINISHED GREATLY AS NOW IT'S A 2WD VEHICLE. *TR
Electrical system, Vehicle speed control, Electronic stability control (ESC), Traction control system, May 20, 2014
AFTER DEALER PERFORMED RECALL 13V175000, TRACTION CONTROL IS INOPERATIVE BUT NO LIGHTS ARE ILLUMINATED TO INDICATE THE FAILURE OF THE TRACTION CONTROL SYSTEM. ALSO, SHIFTING THE TRANSFER CASE IS INOPERATIVE. NO WARNING LIGHTS OR INFORMATIONAL MESSAGES ARE DISPLAYED TO INDICATE THE LOSS OF FUNCTIONALITY. DEALER HAS CLEARED CODES AND REPLACED PARTS MULTIPLE TIMES, BUT THE PROBLEM REMAINS. SAFETY ISSUES ARE: 1. DRIVING IN REMOTE AREAS IN LOW RANGE, AND BEING UNABLE TO SHIFT INTO HIGH RANGE PREVENTS DRIVING ON PAVED ROADS... WHICH COULD LEAVE A DRIVER STRANDED. 2. FAILURE OF TRACTION CONTROL SYSTEM COULD RESULT IN LOSS OF CONTROL, ESPECIALLY IN WINTER. *TR