2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: electrical system
927 reports, newest first. Show all
Electrical system, Visibility, Sep 18, 2007
DRIVERS SIDE WINDOW ON 2005 JEEP GRAND CHEROKEE ON FIRST OCCASION, MAY 2007 CAME OUT OF POWER WINDOW TRACK, WEDGED BETWEEN MIRROR AND DOOR FRAME AND THE PRESSURE RESULTED IN SPIDER CRACKED THROUGHOUT WINDOW. THIS IS A HAZARD DUE TO POTENTIAL WINDOW EXPLODING ONTO DRIVER WHILE IN TRANSIT. ALSO INABILITY TO CLOSE WINDOW DURING INCLEMENT WEATHER COULD RESULT IN TRAFFIC CRASH. INITIAL REPAIR RESULTED IN WINDOW MOTOR ALSO NEEDING TO BE REPLACED, MOTOR WARRANTED BY CHRYSLER, BUT LABOR WAS CHARGE TO CUSTOMER. SECOND OCCASION SEPTEMBER 16,2007, SAME DRIVERS SIDE DOOR WINDOW CAME OUT OF POWER WINDOW TRACK AND WEDGED BETWEEN MIRROR AND DOOR FRAME. THIS TIME WINDOW DID NOT CRACK, HOWEVER, CHRYSLER DEALER WOULD NOT COVER UNDER WARRANTY, CHARGING CUSTOMER. STORY CHRYSLER JEEP, ADVISED WINDOW TRACK PARTS TO REPAIR THE MOLDING WAS BACK ORDERED FOR 3 WEEKS. DEALERSHIP GLUED OLD TRACK MOLDING INTO PLACE SO IT WOULD NOT SLIP OUT OF PLACE CAUSING THIS POWER WINDOW ISSUE. ( VEHICLE HAS 51,031 MILES ) ADDITIONALLY, AC/ HEAT CONTROL BLOWER RESISTOR AND WIRING MELTED ON PLUG IN BEHIND GLOVE COMPARTMENT OF VEHICLE. THIS RESULTED IN BLOWER MOTOR ONLY WORKING ON HIGH. MAY BE A FIRE HAZARD WITH THIS VEHICLE.... AGAIN DEALER WOULD NOT WARRANTY WORK DUE TO 51,031 MILES ON VEHICLE THIS 2.5 YEARS OLD VEHICLE HAS SIGNIFICANT SAFETY ISSUES. *JB
Electrical system, Sep 15, 2007
I BOUGHT THE JEEP CHEROKEE LAREDO IN JUNE 2005 AND I HAVE EXPERIENCED SEVERAL EVENTS WITH THE INSTRUMENT PANEL LIGHTING SYSTEM AND GAUGES. THE PANEL GOES ON AND OFF UNTIL THE ENGINE AND / OR AIR CONDITIONS SHUT OFF. AT ONE POINT THE BATTERY NEEDED TO BE REPLACED. IT HAS BEEN VERY STRESSFUL HAVING THIS CONDITION OCCURRING WHILE DRIVING OR AT A TRAFFIC LIGHT. BOTH DEALER AND CHRYSLER HAVE IMPROVISED SOME REPAIRS (6 TIMES) THAT HAD NOT RESOLVED THE PROBLEM. I HAVE DECIDED TO FILE LEGAL ACTION AGAINST THE DEALER AND CHRYSLER AFTER SEEING IN THE NHTSA COMPLAINT DATABASE THAT THIS IS A WIDESPREAD AND SYSTEMIC PROBLEM WITH THIS MODEL. IF YOU WANT TO JOIN THE EFFORT TO PURSUE ACTIONS USING THE "LEMON" OR ANY APPLICABLE LAW REQUEST A COMPLAINT RESEARCH OF THIS COMPLAINT RECORD TO HAVE ACCESS TO MY PHONE AND E-MAIL ADDRESS. HAVING A JOINT EFFORT WILL RESULT IN LOUDER AND MORE EFFECTIVE RESULTS TO DEFEND OUR RIGHTS AS CONSUMERS. *TR
Electrical system, Sep 14, 2007
WHILE SUV IS RUNNING ON THE ROAD AND / OR ON FULL STOP THE DASHBOARD LIGHTS TURN ON AND OFF SEVERAL TIMES WITHIN SECONDS, RPMS DECREASES, ENGINE STOPS AND AIR CONDITIONING TURN ON AND OFF. THIS CONDITIONS HAVE OCCURRED ALL AT THE SAME TIME OR IN COMBINATIONS. IN ONE OCCASION THE BATTERY WENT DEAD IN MIDDLE OF THE ROAD. THE DEALERSHIP HAS NOT BEEN ABLE TO FIND THE SOURCE OF THE PROBLEM. THE PROBLEM MAY OCCUR IN BUSY TRAFFIC POSING RISK OF CAR ACCIDENT. *JB
Engine and engine cooling, Electrical system, Aug 3, 2007
SINCE 4/24/07, MY 2005 JEEP GRAND CHEROKEE WILL INTERMITTENTLY FAIL TO START. THIS TYPICALLY HAS HAPPENED AFTER DRIVING IT THROUGHOUT THE DAY WITHOUT INCIDENT. (ONLY ONCE DID IT HAPPEN EARLY IN THE MORNING AFTER SITTING ALL NIGHT.) FOR THE FIRST TWO FAILURES, JUMPING THE BATTERY WAS SUCCESSFUL. THE THIRD INCIDENT, WHERE THE JUMP DIDN'T WORK, LED TO THE BATTERY BEING REPLACED, ALTHOUGH THE OLD BATTERY WAS NEVER DIAGNOSED AS FAULTY. WHEN THE CAR FAILED TO START WITH THE NEW BATTERY,THE KEYS WERE RE-CODED BY A JEEP DEALER. IT THEN FAILED TO START WITH THE NEWLY CODED KEYS. THE IGNITION WAS ELIMINATED AS A PROBLEM, AND THE STARTER WAS REPLACED (WITH AN AFTER-MARKET PRODUCT). WHEN THE CAR FAILED TO START AGAIN, THE STARTER WAS REPLACED A SECOND TIME (WITH A CHRYSLER PART) AND THE IGNITION ONCE AGAIN WAS DIAGNOSED AS WORKING. AFTER THE NEXT FAILURE TO START, A TEMPERATURE SENSOR IN THE TRANSMISSION WAS REPLACED. WHEN THE CAR AGAIN FAILED TO START, I WAS TOLD THE NEWLY REPLACED TEMPERATURE SENSOR WAS FAULTY, IT WAS BEING REPLACED, AND THE CAR WOULD BE READY THE NEXT DAY. NOW, THREE DAYS AFTER BEING TOLD THE CAR WOULD BE READY,I'M TOLD THAT NO ONE KNOWS WHAT THE PROBLEM IS, ALTHOUGH THE DIAGNOSTICS NOW INDICATE THERE IS A PROBLEM. I WAS TOLD BY THE CURRENT JEEP DEALER SERVICING IT THAT NO ONE COULD BE CONSULTED AT CHRYSLER UNTIL THE PROBLEM COULD BE REPLICATED. (ALTHOUGH IT IS A TIMELY PROCESS, THE PROBLEM HAS BEEN REPLICATED WHILE IN REPAIR.) IT IS NOW AUGUST 3, 2007, AND FOR THE LAST 102 DAYS MY GRAND CHEROKEE HAS BEEN IN AND OUT OF REPAIR FOR WEEKS AT A TIME. WHEN I HAVE HAD ACCESS TO IT, I HAVE NOT BEEN ABLE TO DRIVE IT WITH ANY CONFIDENCE. THE DEALER (NOT A JEEP DEALER) WHERE I PURCHASED THIS CAR HAS BEEN LOANING ME VEHICLES AND THEY HAVE BEEN EXCEPTIONAL IN THEIR CONCERN, DESPITE ANYONE'S ABILITY TO RESOLVE THIS. THEIR DAILY ATTENTION MY FAULTY VEHICLE IS THE ONLY REASON, AS A FIRST-TIME JEEP GRAND CHEROKEE OWNER, THAT I HAVE BEEN ABLE TO STAY ON THE ROAD TODAY. *TR
Power train, Electrical system, Feb 21, 2007
VEHICLE TRANSMISSION HAS ALWAYS MADE STRANGE CLUNKING NOISES. VEHICLE BEGAN TO DROP OUT OF GEAR WHILE DRIVING AND THEN FINALLY (AND CURRENTLY) WILL COMPLETELY SHUT OFF WHILE DRIVING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND DEALERSHIP SAYS THAT THEY CANNOT DUPLICATE THE PROBLEM. A CUSTOMER SERVICE MANAGER DID TELL ME THAT JEEP IS AWARE OF THE PROBLEM AND THIS IS A COMMON PROBLEM AMONG V8 MODELS SUCH AS MINE BUT THAT THEY JUST DO NOT KNOW HOW TO FIX IT SO THEY HAVE NOT YET ISSUED A RECALL. HOWEVER, JEEP IS PUTTING SO MANY PEOPLE AT RISK OF AN ACCIDENT. NOT ONLY THE VEHICLE DRIVE BUT EVERYONE ELSE ON THE ROAD AROUND THE VEHICLE. THE VEHICLE NOW SHUTS OFF WHILE IN MOTION DRIVING ON A FAIRLY REGULAR BASIS BUT WITH NO CONSISTENT PATTERN. $34,000 DOLLARS WORTH OF WORRY. *JB
Power train, Electrical system, Feb 11, 2007
WE LEASED A 2005 JEEP CHEROKEE IN JANUARY 2005 AND IN JANUARY 2006 EVERYTHING ON THE DASHBOARD STARTED TO CUT OFF INCLUDING TURN SIGNALS, ODOMETER... AND EVERYTHING ON THE DASH INCLUDING THE CD PLAYER, THE BUTTONS FOR THE HEATER/AC WOULD OVERHEAT AND THE CAR BEGAN TO SMOKE FOR NO APPARENT REASON. WE TOOK IT IN TO GALEANA, THE LOCAL DEALERSHIP AND THEY COULD NOT FIND A PROBLEM, WHICH APPARENTLY SEEMS TO HAPPEN QUITE OFTEN WITH CHYRSLER AUTOMOBILES. SHORTLY AFTER THE CAR BEGAN TO BREAK DOWN EVERYWHERE. IF I PARKED THE CAR AT A STORE, WORK, HOME... AND WENT BACK TO START IT, IT WOULD NOT CRANK. THIS HAPPENS 8 OUT OF 10 TIMES AND THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 5 TIMES AND THEY COULD NOT "DUPLICATE" A PROBLEM AND NOW THEY TELL ME THEY CAN'T DO ANYTHING FOR ME. SHORTLY AFTER THAT AT THE END OF 2006, AS I WAS DRIVING DOWN THE HIGHWAY A "PEBBLE" AS THE DEALERSHIP CALLS IT, WENT THROUGH MY GRILL AND HIT THE TRANSMISSION COOLANT, SPRAYING TRANSMISSION FLUID EVERYWHERE ALMOST CATCHING ON FIRE WITH ME AND MY TWO SMALL CHILDREN IN IT. WE TOOK IT TO THE DEALERSHIP AND APPARENTLY THE TRANSMISSION WAS BLOWN OUT, $4,000 DOLLARS TO REPLACE. ALL OF OUR OTHER PROBLEMS STILL EXISTS AND CHRYSLER DOES NOT WANT TO FIX THE PROBLEMS OR LET US OUT OF THE LEASE. I HAVE TRIED TALKING TO CHRYSLER AND GETTING THIS ISSUE RESOLVED ONLY TO HEAR THEM TELLING ME THAT THIS WAS NOT THEIR PROBLEM. THIS IS BECOMING A TREND IN THEIR BUSINESS AND IF THEY CANNOT FIX THE VEHICLES THEY MANUFACTURED THEY SHOULD NOT BE MAKING THE VEHICLES IN THE FIRST PLACE. *JB
Electrical system, Equipment, Dec 28, 2006
I OWN A 2005 JEEP GRAND CHEROKEE THAT HAS 2 SPECIFIC PROBLEMS THAT I HAVE TAKEN TO THE DEALERSHIP NUMEROUS TIMES WITH NO RESOLUTION. JEEP CLAIMS THEY DO NOT KNOW WHAT THE PROBLEM IS AND/OR CAN NOT DUPLICATE THE PROBLEM TO FIX. NO ERROR CODES ETC HOWEVER IF SOMEONE WOULD JUST READ THE JEEP FORUMS THEY WILL SEE THIS IS A "NATIONWIDE" ISSUE THAT IS VERY DANGEROUS WITH HUNDREDS OF NEAR MISS ACCIDENTS. HER FIRST ISSUE WITH MY JEEP IS WHEN COMING TO A STOP OR SITTING IDLE WITH THE CAR IN DRIVE THE ENGINE JUST SHUTS OFF. OF THE 8 TO 10 TIMES THIS HAS HAPPEN, TWICE THE CAR DID NOT WANT TO START UP AGAIN. WE HAD TO GIVE THE CAR ABOUT 5 MINS AND THEN IT STARTED RIGHT UP. DEALER FOUND SOME "RANDOM" ERROR CODES THAT WE WERE TOLD HAD NOTHING TO DO WITH THE ISSUE WE WERE HAVING. AT THE THIRD TIME WE TOO THE JEEP TO THE DEALER THEY CHANGED A SENOR AND REPLACED THE TRANSMISSION FILTER AND FLUID. THE PROBLEM CONTINUED AND ON THE FOURTH TRIP TO DEALERSHIP THEY UPDATED THE SOFTWARE PER JEEP IN DETROIT. STILL NOT FIXED AND THE DEALER SHIP IS TELLING ME THERE IS NOTHING THEY CAN DO. ISSUE CONTINUES TO HAPPEN. AFTER THE DEALER SHIP INSTALLED THE NEW SOFTWARE, THE SECOND ISSUE STARTED. THIS ISSUE IS THE MOST DANGEROUS AND WILL RESULT IN A LAWSUIT IF NOT FIXED. WHEN DRIVING AT REALLY ANY NORMAL SPEED THE CAR WILL ACT AS IF I THE DRIVER AM HITTING THE BRAKES REALLY HARD. NOT HARD ENOUGH TO LOCK THE WHEELS BUT HARD ENOUGH TO LEAVE A SEAT BELT REDNESS ON MY NECK FROM BEING SLUG FORWARD. WHEN THIS HAPPENS THE RED BRAKE LIKE AND YELLOW ABS LIGHT COMES ON. THE ISSUE HAPPENS FOR ABOUT 3 SECONDS AND THE CAR JUST REGROUPS AND KEEPS GOING. WE HAVE LOST COUNT OF THIS ISSUE BUY MY GUESS IS THIS HAS HAPPENED ABOUT 15 TIMES. ON THE LAST 3-5 TIMES WHEN THE CAR LOCKS UP IT TURNS OFF THE RADIO WHEN IN THE PAST THIS DID NOT HAPPEN. ISSUE SEEMS TO BE ADDING MORE PROBLEMS AS TIME GOES ON. JEEP NEEDS TO READ THE FORUMS. *NM
Electrical system, Equipment, Dec 8, 2006
DT*: THE CONTACT STATED AFTER TOWING THE VEHICLE AND DRIVING IT 20 MILES AT 50 MPH, THERE WAS A INTENSE SMELL OF BURNING RUBBER SURROUNDING THE OUTSIDE OF THE VEHICLE. THE SMELL WAS COMING FROM THE CENTER FRONT OF THE VEHICLE NEAR THE FIREWALL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER ON 3 SEPARATE OCCASIONS FOR THE SAME ISSUE, BUT THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED, WHO THE CONTACT STATED WAS VERY RUDE.*AK THE CONSUMER STATED THE OWNERS MANUAL WAS INCORRECT ON HOW TO TOW A VEHICLE. UPDATED 01/10/07. *JB
Service brakes, Hydraulic, Fuel system, Gasoline, Power train, Electrical system, Visibility, Seat belts, Seats, Equipment, Dec 8, 2006
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THROUGH AN INTERSECTION ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED AND COULD NOT BE RESTARTED. THERE WERE NO WARNING LIGHTS PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DIAGNOSED A FUEL PUMP AND FUEL INJECTION PUMP FAILURE, BOTH WERE REPLACED. AFTER THIS INCIDENT, THE VEHICLE PRESENTED TRANSMISSION PROBLEMS. THE CONTACT NOTICED A LOSS OF POWER WHILE DRIVING 65 MPH ON A HIGHWAY. INTERMITTENTLY, THE TRANSMISSION MADE NOISE WHEN SHIFTED TO SECOND GEAR. THE VEHICLE HAD BEEN TAKEN TO THE DEALERSHIP 20 TIMES, HOWEVER NO ERROR CODES IDENTIFIED THE DEFECT. IN ONE OF THE INCIDENTS, THE YELLOW MALFUNCTION LIGHT ILLUMINATED AND THE DEALERSHIP IDENTIFIED THE DEFECT AS THE COMPUTER CONTROL MODULE AND THE DRIVER SHAFT, BOTH WERE REPLACED, HOWEVER THE TRANSMISSION PROBLEM PERSISTED. THE DEALERSHIP DETERMINED THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS CONTACTED WHO RECOMMENDED TO TAKE THE VEHICLE TO A DIFFERENT DEALERSHIP. *AK THE VEHICLE WAS NOT DOWNSHIFTING WHEN GOING UP HILLS AND IT WOULD GET STUCK IN SECOND OR THIRD GEAR. THE A/C AND BLOWER MOTOR WERE INOPERATIVE, THE DEALER COULD NOT DUPLICATE THE CONSUMERS CONCERN. THE KEY BECAME STUCK IN THE IGNITION. ALL THE DASHBOARD LIGHTS WERE FLASHING, THE CD PLAYER WAS BROKE. THE BRAKES AND ROTORS VIBRATED. THE STARTER WAS REPLACED. THE DRIVESHAFT AND HEATER WERE REPLACED. THE SEATS WOULD NOT MOVE BACK. THE SEAT BELTS DID NOT RETRACT AS THEY SHOULD. UPDATED 01/17/07. *JB UPDATED
Electrical system, Dec 5, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE DASHBOARD LIGHTS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED AN O-RING.*AK
Electrical system, Nov 28, 2006
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THIS WAS ACCOMPANIED BY ALL THE GAUGES CEASING TO FUNCTION WITH A CLICKING NOISE COMING FROM THE DASHBOARD PANEL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT MOISTURE HAD COLLECTED IN THE JUNCTION BOX. THE JUNCTION BOX WAS REPLACED, BUT THE PROBLEMS PERSISTED.
Electrical system, Nov 16, 2006
2005 JEEP GRAND CHEROKEE STOPS FOR NO REASON LEAVING NO CONTROL OF POWER STEERING AND POWER BRAKES. HAVE SENT BACK TO JEEP DEALER TWICE TO TRY TO ALLEVIATE PROBLEM. *JB
Engine and engine cooling, Electrical system, Nov 13, 2006
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE INTERSTATE, THERE WAS A LOSS OF ALL VEHICLE POWER, AND THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ELECTRICAL WIRES ALONG THE ENGINE WERE MOUNTED INCORRECTLY AND HAD WORN INTO. THE ELECTRICAL WIRES WERE REPLACED, BUT THE ENGINE STALLING PROBLEM PERSISTED. THE MANUFACTURER WAS ALERTED. UPDATED 12/28/2006 - WHIKE DRIVING AT SPEEDS OF 5 - 60 MPH ALL THE DASJ LIGHTS WOULD FLASH ON AND OFF AND THE VEHICLE WOULD LOOSE POWER. SO FAR THE DEALER HAS REPLACED THE CRANK SENSOR DUE TO WEAR, FRONT CONTROL MODULE. *NM
Power train, Electrical system, Vehicle speed control, Oct 16, 2006
DT*: THE CONTACT STATED IN APRIL 2006, THE VEHICLE ACCELERATED ON ITS OWN NEARLY CAUSING AN ACCIDENT. THE SERVICE DEALER DETERMINED THE COMPUTER SYSTEM THAT RUNS THE TRANSMISSION WAS THE PROBLEM. THE COMPUTER ISSUE ALLOWED THE TRANSMISSION TO LEAK IMPROPERLY. ALSO, IN OCTOBER 2006 THE VEHICLE STALLED AT 30 MPH DUE TO ALL THE ELECTRIC IN THE VEHICLE FAILING.
Electrical system, Oct 3, 2006
2005 JEEP GRAND CHEROKEE - ~21,000 MILES ON VEHICLE. THE INSTRUMENT CLUSTER/GAUGES WILL RANDOMLY ALL LIGHT UP AT ONCE, THEN GO OFF ONE AT A TIME AS I AM DRIVING ON THE ROAD. THE SPEEDOMETER, AT THE SAME TIME WILL GO TO 0 THEN WILL SEEM TO 'REBOOT' AND GO BACK TO THE CORRECT SPEED. AGAIN, ALL OF THIS WILL HAPPEN RANDOMLY AS I TRAVEL ON THE HIGHWAYS. I HAVE TAKEN THIS VEHICLE IN 3 TIMES TO THE WESTGATE CHRYSLER JEEP DEALERSHIP IN RALEIGH, NC, AND IT HAS STILL NOT BEEN CORRECTED!! ON THE FIRST TRIP, THEY JUST FLASHED THE COMPUTER AND SENT ME ON MY WAY. ON THE SECOND TRIP THERE, THE FLASHING HAPPENED TO THE TECHNICIAN SO THEY REPLACED THE JUNCTION BOX AND SAID THAT SHOULD DO IT...BUT THE PROBLEM STILL OCCURS. ON THE 3RD TRIP, THEY JUST HOOKED UP THE COMPUTER AND SAID EVERYTHING WAS FINE. THEY CALLED THE CHRYSLER TECHNICAL SERVICE AND THEY TOLD THEM TO JUST WAIT UNTIL IT HAPPENS AGAIN...THEN BRING IT IN?? IT HAPPENS AT RANDOM TIMES, SO IT'S DIFFICULT TO 'JUST BRING IT IN'. MY JEEP HAS BECOME UNSAFE TO DRIVE AT THIS POINT! WHEN THE INSTRUMENT CLUSTER GOES BLANK WHILE I'M DRIVING, IT BECOMES A HAZARD TO ME AND MY FAMILY. I HAVE CONTACTED CHRYSLER, BUT I HAVE ONLY RECEIVED AN AUTOMATED REPLY. THEY ARE NOT HELPING ME WITH THIS SERIOUS ISSUE. I'VE SEARCHED THE INTERNET WITH PEOPLE WHO HAVE HAD SIMILAR PROBLEMS, AND THE SOLUTIONS RANGE FROM BAD FUSES, TO CORROSION IN THE CONNECTORS, RELAYS, ETC. I DON'T WANT TO TAKE THIS IN TO WESTGATE AS THEY APPEAR USELESS AND DON'T WANT TO DO ANY DETECTIVE WORK. PLEASE HELP ME REMEDY THIS SERIOUS ELECTRICAL ISSUE. *JB
Electrical system, Visibility, Oct 2, 2006
DT*: THE CONTACT STATED WITHOUT INCIDENT, THE DRIVER AND PASSENGER SIDE WINDOWS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE DRIVER SIDE WINDOW AND THE WINDOW WAS REPLACED. ALSO WHILE TRAVELING 55 MPH, THE ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS PULLED OVER AND TURNED OFF. IT WAS RESTARTED AND WAS TAKEN TO THE DEALERSHIP, WHO WAS UNABLE TO DETERMINE THE PROBLEM.
Service brakes, Hydraulic, Exterior lighting, Electrical system, Sep 29, 2006
DT*: THE CONTACT STATED THE ILLUMINATION OF THE INSTRUMENT PANEL FLICKERED AND FAILED ON THREE SEPARATE OCCASIONS. THE SERVICE BRAKE WARNING LIGHT ILLUMINATED EACH TIME. ON TWO OF THOSE OCCASIONS, THE BRAKE PEDAL WENT MUSHY, BUT BEGAN OPERATING AFTER THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES. THE HEADLIGHTS FAILED TO ILLUMINATE ON THE LAST OCCASION WHILE TRAVELING 45 MPH. THE VEHICLE WAS RETURNED TO THE SERVICE DEALER THREE DIFFERENT TIMES FOR SERVICE, BUT THE PROBLEMS CONTINUED. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE.
Electrical system, Sep 22, 2006
2005 JEEP GRAND CHEROKEE - 07/26/2005 - VEHICLE DID NOT START, DEALER REPLACED BATTERY. 06/10/2006 - STALLED WHILE AT LIGHT, DEALER ATTEMPTED REPAIR BY TIGHTENING CONNECTION IN JUNCTION BOX. 06/28/2006 - VEHICLE STALLED WHILE DRIVING, DEALER COULD NOT DUPLICATE NO REPAIRS ATTEMPTED. 07/07/2006 - VEHICLE STALLED WHILE ON INTERSTATE, DEALER REPLACED FORWARD CONTROL MODULE. 07/26/2006 - VEHICLE WOULD NOT START - DEALER COULD NOT DUPLICATE NO REPAIRS ATTEMPTED. 09/01/2006 - VEHICLE STALLED WHILE DRIVING - DEALER DUPLICATED PROBLEM - DEALER REPLACED BATTERY. 09/15/2006 - VEHICLE STALLED WHILE DRIVING, HAS BEEN IN DEALER POSSESSION NOW FOR 7 DAYS - CANNOT DUPLICATE - NO REPAIRS ATTEMPTED. VEHICLE HAS BEEN OUT OF SERVICE FOR SAME PROBLEM FOR A TOTAL OF 39 DAYS AND COUNTING. SITUATION IS A DANGER AS THE VEHICLE WILL JUST DIE WHILE MOVING AND DRIVER CANNOT GET IT OFF ROAD. VEHICLE ONLY HAS 20,000 MILES AND HAS HAD PROBLEM SINCE 155 MILES. DAIMLER CHRYSLER'S RESPONSE IS UNACCEPTABLE - VEHICLE IS A SAFETY HAZARD AND AN ACCIDENT WAITING TO HAPPEN. WHEN IS ENOUGH - ENOUGH? LOSS OF LIFE? MAYBE THEN SOMEONE WILL REALIZE THERE IS A PROBLEM WITH SEVERAL OF THESE 05 JEEP GRAND CHEROKEES WITH SAME PROBLEM! CONTACT ME KARENHORROCKS@BELLSOUTH.NET. *NM
Electrical system, Sep 19, 2006
ON 9/1/06 WHILE ON VACATION DRIVING IN STOP AND GO TRAFFIC ON CALIFORNIA FREEWAY, VEHICLE LOST BRAKES AND STEERING WHILE VEHICLE IN MOTION. I WAS ABLE TO PULL OFF TO SIDE OF FREEWAY. TURNED CAR OFF AND RESTARTED AND TOOK TO CLOSEST DEALERSHIP. THEY HOOKED UP TO COMPUTER AND FOUND 3 ERROR CODES THAT THEY DID NO RECOGNIZE. BECAUSE OF HOLIDAY WEEKEND NO ONE WAS AVAILABLE TO LOOK AT THE CAR UNTIL TUESDAY 9/5/06. THIS LEFT ME WITH EXTRA EXPENSE BECAUSE I HAD TO RENT A CAR FOR THE DURATION OF MY VACATION AND HAD TO STAY AN EXTRA DAY FOR CAR. DEALERSHIP CONTACTED CHRYSLER AND THEY INSTRUCTED THEM TO REPROGRAM COMPUTER AND DRIVE AND RE-TEST. NO ERROR CODES REAPPEARED AND GAVE ME MY CAR BACK. WHILE DRIVING BACK HOME FROM CALIFORNIA ON 9/5/06 CAR ENGINE SHUT OFF WHILE AT STOP LIGHT. AGAIN HAD TO TURN OFF TO GET RESTARTED. TOOK INTO LOCAL DEALERSHIP IN HOMETOWN NEXT DAY AND THEY COULD NOT FIND ANYTHING WRONG AFTER HAVING CAR FOR A DAY. AGAIN ON 9/18/06 WHILE DRIVING OUT OF PARKING STRUCTURE, CAR ENGINE AGAIN SHUT OFF. LUCKILY, I DID NOT HIT ANYONE OR ANYTHING. TAKING BACK TO DEALERSHIP AGAIN. *JB
Electrical system, Aug 29, 2006
I LEASED A 2005 JEEP CHEROKEE IN JUNE OF 05. WHILE TRAVELING ON I-69 TO INDIANAPOLIS IN AUGUST OF 05 MY JEEP SHUT OFF FOR NO APPARENT REASON. I CALLED THE DEALERSHIP AND TOLD THEM OF THE SITUATION. THEY TOLD ME IF IT HAPPENED AGAIN TO LET THEM KNOW. EVERYTHING WAS FINE UNTIL JUNE OF 06 WHEN WE WERE AGAIN TRAVEL ON I-69 AND THE VEHICLE SHUT OFF AGAIN. I CALLED THE DEALERSHIP AGAIN AND THEY TOOK THE VEHICLE IN FOR SERVICE BUT COULD FIND NOTHING WRONG WITH IT. WE GOT THE VEHICLE BACK AND THREE WEEKS LATER MY HUSBAND WAS DRIVING ALONE ON I-69 AND THE VEHICLE AGAIN SHUT OFF ALMOST CAUSING AN ACCIDENT. I CALLED THE DEALERSHIP AND THEY HAVE HAD IT FOR ABOUT THREE WEEKS WITH VARIOUS PEOPLE DRIVING IT WITH AN AUTO-PILOT HOOKED UP TO IT, BUT NOTHING HAS HAPPENED. SO I NOW HAVE A VEHICLE THAT I DO NOT FEEL SAFE DRIVING WITH MY 16 MONTH OLD IN THE CAR FOR FEAR THAT IT WILL JUST SHUT OFF AND CAUSE AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.*JB
Electrical system, Vehicle speed control, Jul 7, 2006
AFTER FILLING THE GAS TANK OF MY 2005 JEEP GRAND CHEROKEE 5.7 LITER HEMI I ACCELERATED ONTO THE INTERSTATE AND THE CAR BEGAN TO DECELERATE AND ALL THE INFORMATION LIGHTS CAME ON AND BEGAN TO FLICKER ON AND OFF AS WELL AS THE HEADLIGHTS. VEHICLE THEN PROCEEDED TO DRIVE NORMALLY WITH CHECK ENGINE LIGHT ON BUT NOT PULSATING. DEALER NEXT DAY COULD NOT LOOK AT IT AS I DID NOT HAVE AN APPOINTMENT. AFTER SEVERAL STOPS AND TURNING ENGINE OFF THE CHECK ENGINE LIGHT WENT OUT. SEVERAL DAYS LATE THE INFORMATION GAUGE LIGHTS FLASHED AND RECEIVED A CODE MESSAGE TO SERVICE ELECTRIC BRAKE SYSTEM. THEN THEY RECYCLED AND HAS BEEN CLEAR SINCE. *NM
Electrical system, Jun 25, 2006
WHILE DRIVING, ALL OF THE GAUGES WILL SUDDENLY TURN-OFF (INCLUDING GAS GAUGE, SPEEDOMETER, ODOMETER, TEMPERATURE, AND TACHOMETER.) WHEN THIS HAPPENS, THE TURN SIGNALS ALSO STOP WORKING, AS WELL AS THE HEADLIGHTS AND DASHBOARD LIGHTS. THIS HAS HAPPENED MULTIPLE TIMES, AND ONE TIME WHILE DRIVING AT NIGHT. THE CAR HAS BEEN IN THE SHOP FIVE TIMES FOR THE ABOVE STATED PROBLEMS (CURRENTLY STILL IN THE SHOP). SUPPOSEDLY ON THE FOURTH VISIT, THE DEALERSHIP REPLACED THE "CLUSTER PANEL." HOWEVER, THIS OBVIOUSLY DID NOT RESOLVE THE PROBLEM AS WITHIN TWO HOURS AFTER PICKING UP THE PROBLEMS HAPPENED AGAIN. *JB
Steering, Engine and engine cooling, Power train, Electrical system, Visibility, Air bags, Vehicle speed control, Tires, Seats, Jun 13, 2006
DT*: THE CONTACT STATED WHILE CHANGING THE GEAR FROM DRIVE TO REVERSE THERE WAS A CLICKING NOISE. THIS OCCURRED INTERMITTENTLY. WHILE ATTEMPTING TO APPLY PRESSURE TO THE ACCELERATOR PEDAL THE ENGINE MADE A ROARING NOISE AND THE VEHICLE FAILED TO PICK UP SPEED. THE DEALERSHIP REBUILT THE TRANSMISSION, HOWEVER NO OTHER REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/27/2006 - THE VEHICLE BATTERY WOULD NOT HOLD A CHARGE. THE HEADLINER HAD TO BE REPLACED BECAUSE IT WAS UNRAVELING.. THE SUNROOF MOTOR HAD TO BE REPLACED. THE TRANSMISSION WAS REBUILT ON 2-27-06 WITH ON 90000 MILES. THE MEMORY SEAT DID NOT MOVE BACK AT TIMES WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE TIRE PRESSURE MONITORING SYSTEM WAS INOPERATIVE. THE POWER STEERING PUMP WAS BINDING AND HAD TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED ON THE DASH. THE REAR WINDSHIELD WIPERS WERE NOT FLUSH WITH THE WINDSHIELD. *NM
Electrical system, Apr 28, 2006
I AM THE OWNER OF A 2005 JEEP GRAND CHEROKEE LAREDO. ON MORE THAN 10 OCCASIONS SINCE I HAVE PURCHASED THE VEHICLE I HAVE INADVERTENTLY SHUT OF THE ENGINE BY HITTING THE KEY WITH MY KNEE WHILE DRIVING AT HIGHWAY SPEEDS. I BELIEVE THIS IS DUE TO THE PLACEMENT OF THE IGNITION DIRECTLY ABOVE THE DRIVER'S KNEE. TO DATE I HAVE BEEN ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND GET IT RESTARTED BEFORE AN ACCIDENT OCCURRED. HOWEVER, WITHOUT POWER STEERING IF I HAD BEEN ON A CURVE I DOUBT I WOULD HAVE BEEN ABLE TO MAINTAIN CONTROL OF THE VEHICLE. I HAVE BEEN IN TOUCH WITH DAIMLER CHRYSLER VIA EMAIL IN AN ATTEMPT TO RESOLVE THIS SITUATION TO NO AVAIL. THIS MAY BE UNIQUE TO ME BUT I CONSIDER IT TO BE A SERIOUS SAFETY CONDITION THAT NEEDS TO BE RECTIFIED. I HAVE ASKED THEM TO ALLOW ME TO TERMINATE MY LEASE WITHOUT SUCCESS. AT THIS POINT THERE IS NO ALTERNATIVE BUT TO ASK THAT AN INVESTIGATION BE INITIATED TO DETERMINE WHETHER MY CONCERN IS AN INDIVIDUAL PROBLEM OR A SERIOUS SAFETY DEFECT. THANK YOU FOR YOU PROMPT ATTENTION TO THIS MATTER. *NM
Electrical system, Apr 13, 2006
WAS DRIVING ON INTERSTATE 70 MPH, LIGHT LIT UP, I COULDN'T ACCELERATE, MY CAR IMMEDIATELY SLOWED DOWN, I BARELY MANAGED TO COAST OVER TO THE SIDE OF ROAD WHILE DODGING TRAFFIC. IMMEDIATELY PUT THE CAR IN PARK, SHUT THE CAR OFF, TURNED CAR BACK ON, PUT INTO DRIVE, WOULDN'T BUDGE. MADE THE NOISE AS IF I WAS IN NEUTRAL WHILE PRESSING ON ACCELERATOR. I SHUT THE CAR OFF, PULLED OUT THE MANUAL, READ I COULD EXPERIENCE LOSS OF POWER, NOT TO DRIVE THE CAR, REPORT IMMEDIATELY TO BE REPAIRED. I CALLED THE 24 TOWING NUMBER, HAD THE JEEP TOWED TO THE DEALERSHIP. WHEN I RECEIVED CALL FROM THE DEALERSHIP ON APRIL 10, I WAS TOLD THIS ISSUE WAS RELATED TO THE RECALL PROBLEM THAT I HAD REPAIRED IN FEBRUARY. AFTER FURTHER CONVERSATION ON TUESDAY WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP I WAS GIVEN EXPLANATION THAT WHEN I BROUGHT THE VEHICLE IN FOR THE RECALL IN FEBRUARY 2006, THERE WAS ALREADY DAMAGE DONE TO THE VEHICLE, THEY HAD TO FLUSH THE ENGINE. THE POWER OUTAGE I EXPERIENCED ON THE INTERSTATE WAS RELATED TO THE RECALL, AND IN ADDITION, THEY HAD TO FLUSH MY ENGINE AGAIN AND REPLACE A VALVE IN THE TRANSMISSION. WHEN I EXPRESSED THAT I WASN'T COMFORTABLE DRIVING THE VEHICLE WHICH SUCH SAFETY ISSUES, THE SERVICE MAN ALSO AGREED IT WAS A SAFETY FACTOR. I WAS ON THE PHONE WITH CHRYSLER YESTERDAY, AND WAS TOLD THAT ONCE THIS PROBLEM OCCURS A 3RD TIME, I CAN THEN GO TO ARBITRATION, AND TAKE THE NEXT STEP, BUT THAT STEP WASN'T CLEAR. AFTER EXPRESSING MY DESIRE TO GET OUT OF MY LEASE BECAUSE OF THE SAFETY CONCERNS, I WAS TOLD THEY COULDN'T DO THAT. THE 2005 JEEP GRAND CHEROKEE LAREDO IS MY 3RD JEEP I HAVE DRIVEN, NO PRIOR VEHICLE HAS HAD PROBLEMS. AT THIS POINT, I AM SUPPOSED TO GO AND PICK UP MY VEHICLE EVEN THOUGH I AM NOT COMFORTABLE DRIVING IT, IN THE HOPES THE NEXT TIME MY POWER SHUTS DOWN, I AM ALIVE TO TELL ABOUT IT. AND WHEN THAT DAY COMES, CHRYSLER CAN THEN TAKE THE NEXT STEP IN PURSUING FURTHER ACTION. *NM