2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: electrical system
927 reports, newest first. Show all
Electrical system, Aug 5, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Aug 5, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION SWITCH MALFUNCTIONED. THE CONTACT COULD NOT SHUT OFF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 125,000.
Electrical system, Aug 1, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN THE VEHICLE WAS BEING DRIVEN AT LOWER SPEEDS, IT WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD HAVE TO BE RESTARTED IN ORDER TO OPERATE NORMALLY. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Power train, Electrical system, Other or unspecified, Jul 25, 2016
WHILE DRIVING THE VEHICLE IN DRIVE IT SLIPS INTO GEAR 3 BY ITSELF AND WHEN I ATTEMPT TO ACCELERATE ITS IN LIMP MODE. I ALWAYS HAVE TO PULL TO THE SIDE AND SHUT THE VEHICLE ON AND RESTART IT SEVERAL TIMES BEFORE IT ACTUALLY SHIFT THE ( D ) DRIVE.
Power train, Electrical system, Jul 19, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BEING REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), THE DEALER ALSO REMEDIED NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIRS WERE COMPLETED, THE VEHICLE EXPERIENCED A FAILURE WITH THE TRANSFER CASE CHANGING GEARS TO AN IMPROPER GEAR WHILE DRIVING. PRIOR TO THE REPAIRS, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Electrical system, Other or unspecified, Electronic stability control (ESC), Jul 10, 2016
ON 04/23/2016 I TOOK MY VEHICLE FOR A RECALL, P41 / NHTSA 14V-438 TODAY IS 7/10/2016 AND THE VEHICLE HAS DONE THE SAME THING TWICE, ALL OF A SUDDEN ALL THE LIGHTS IN THE DASH BOARD GO ON I LOOSE POWER AND AFTER A WHILE IT STARTS UP AGAIN. LIKE I SAID BEFORE THIS HAS HAPPEN TWICE NOW I LOST MY CRUISE CONTROL AND A SERVICE ELECTRICAL BRAKE SYSTEM IS COMING ON AND ENGINE LIGHT. I FEAR THAT THIS IS GOING TO CAUSE ME TO HAVE AN ACCIDENT ONE DAY AND THERE FOR I HAVE BEEN USING ONLY SECONDARY ROADS THAT DON'T HAVE MUCH TRAFFIC.
Electrical system, Jul 7, 2016, crash
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT AND HER SON WERE INJURED AND TRANSPORTED BY AMBULANCE TO A NEARBY HOSPITAL. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE DEALER. THE FAILURE MILEAGE WAS 130,000.
Electrical system, Jun 17, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Jun 7, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jun 5, 2016
I MADE AN APPOINTMENT AT PAULDING CHRYSLER JEEP DODGE IN DALLAS, GA ON 5-17-16. THIS APPOINTMENT WAS SCHEDULED ONE WEEK PRIOR TO 5-17-16 TO REPLACE THE IGNITION SWITCH (P41) AND TO UPDATE A COMPUTER SYSTEM (P73). I WAS TOLD THAT THE IGNITION SWITCH WAS IN STOCK. I BROUGHT MY VEHICLE IN FOR THE REPAIR AT 0830 ON 5-17-16. I RECEIVED A PHONE CALL @ 1300 FROM ONE OF THE SERVICE MANAGERS (NATE) TELLING ME THAT THE PART WAS NOT IN STOCK TO REPLACE THE IGNITION SWITCH AND I WOULD HAVE TO BRING IT BACK IN WHEN THE PART WAS AVAILABLE. WHEN I PICKED UP MY VEHICLE THAT AFTERNOON I WAS TOLD THAT THE DEALERSHIP WOULD CONTACT ME AND RESCHEDULE AN APPOINTMENT FOR THE REPLACEMENT OF THE IGNITION SWITCH. SINCE THEN, I HAVE NOT HEARD ANYTHING FROM THE DEALERSHIP AND MY VEHICLE HAS LOST POWER 3 TIMES AFTER I PICKED UP MY VEHICLE. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE VEHICLE LOST POWER THE FIRST TIME AND TWICE SITTING AT A RED LIGHT. I NEED THIS RESOLVED RIGHT AWAY. I AM A HOME HEALTH RN AND I DRIVE ALL DAY SEEING PATIENTS.
Power train, Electrical system, Jun 3, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FIRST ATTEMPT. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, Air bags, May 20, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE IGNITION KEY FAILED TO TURN TO THE OFF POSITION. AS A RESULT, THE KEY FRACTURED IN THE IGNITION. IN ADDITION, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY WOULD NEED TO BE REPLACED WITH A NEW ONE PRIOR TO THE RECALL REMEDY BEING PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Electrical system, May 9, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILBLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FUEL WARNING LIGHT AND THE ENGINE WARNING LIGHT ILLUMINATED. THE OIL WAS CHECKED AND NO FAILURES WERE FOUND; HOWEVER, THE FUEL WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Electrical system, May 6, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V438000 (ELECTRICAL SYSTEM) AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, May 4, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, May 2, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Power train, Electrical system, Apr 21, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO THIRD GEAR. AS A RESULT, THE RPM GAUGE AND SPEEDOMETER INCREASED ABNORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED; HOWEVER, THE FAILURE RECURRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS RETURNED TO DEALER AND THEY ATTEMPTED TO REFLASH THE FINAL DRIVE CONTROLLER AGAIN; HOWEVER, THE FAILURE RECURRED MORE SEVERELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 06/14/16*LJ
Electrical system, Air bags, Other or unspecified, Apr 8, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE FAILURE WAS NOT DUE TO A FAILURE OF THE IGNITION RECALL THAT WAS PERFORMED BY THE DEALER. AFTER EXTENSIVE DIAGNOSTICS, IT WAS DETERMINED THE POWER FAILURE WAS DUE TO NON-RELATED MAINTENANCE ISSUES. THE CONSUMER REQUESTED TO HAVE HIS COMPLAINT WITHDRAWN. UPDATED 07/07/16
Electrical system, Apr 4, 2016
THE GAUGES INTERMITTENTLY WORK, THE RADIO WORKS INTERMITTENTLY, THE POWER WINDOWS DON'T WORK, THE POWER DOOR LOCKS DON'T WORK, THE POWER SEAT DOESN'T WORK, THE POWER MIRRORS DON'T WORK AND I'VE HAD THE VEHICLE INTO MY LOCAL JEEP DEALERSHIP (WILLY RACINE'S JEEP) REPEATEDLY FOR ELECTRICAL ISSUES. THEY HAVE REPLACED A VARIETY OF COMPONENTS INCLUDING THE IGNITION CYLINDER AND SWITCH. I CONTINUE TO HAVE PROBLEMS. THE BATTERY AND STARTER HAVE ALSO BEEN REPLACED AS THE CAR WAS EITHER HAVING A HARD TIME TURNING OVER, WOULDN'T TURN OVER OR EVEN STALLED WHILE DRIVING. THOSE ISSUES STILL CONTINUE BUT VERY INFREQUENTLY.
Electrical system, Other or unspecified, Apr 4, 2016
BROUGHT VEHICLE IN FOR OIL CHANGE (ONLY OIL CHANGE). JEEP DEALER GAVE BACK VEHICLE BACK WITH A NEW IGNITION STATING THERE WAS A RECALL ON IT WITHOUT ME ASKING OR AUTHORIZING THEM TO DO SO. NOW I HAVE A NEW IGNITION THAT IS NOT FLUSH WITH THE DASH (STICKS OUT ABOUT HALF AN INCH) AND DOES NOT WORK PROPERLY WITH MY ORIGINAL KEYS. MY KEYS ARE EXTREMELY DIFFICULT TO GO IN AND OUT OF THE IGNITION AND ON 2 SEPARATE OCCASIONS THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION RESULTING IN THE ACC BEING LEFT ON OVERNIGHT AND BEING FORCED TO TAKE VEHICLE TO DEALER IN THE MORNING WITH A DEAD BATTERY. DEALER STATES I NEED TO PURCHASE A NEW KEY BECAUSE MY KEYS ARE ORIGINAL AND THE IGNITION THEY REPLACED IS BRAND NEW AND ARE NOT SYNCED UP. THE SERVICE MANAGER TOLD ME IT IS MY PROBLEM TO PURCHASE NEW KEYS FOR THE JEEP THAT HAD NO ISSUES PRIOR TO THEM REPLACING THE IGNITION. CALLED JEEP CUSTOMER SERVICE AND THEY TOLD ME I WOULD BE GIVEN A NEW KEY BUT THAN PUT ME ON HOLD FOR 20 MINUTES AND TOLD ME IT IS ACTUALLY MY RESPONSIBILITY TO PURCHASE A NEW KEY AFTER THEY CHANGED OUT MY IGNITION.
Electrical system, Electronic stability control (ESC), Engine, Apr 2, 2016
JEEP SHUDDERS DURING ENGAGEMENT /ACCELERATION. AC EVAPORATOR CONDENSATE WATER CAUSING SHUDDERING IN VEHICLE. VEHICLE APPEARS TO WANT TO SHUT OFF AT STOP LIGHT, RPM'S DROP DRASTICALLY AND SHUDDERS AT TAKE OFF
Electrical system, Mar 25, 2016
WE RECEIVED A RECALL NOTICE AT LEAST 8 MONTHS AGO AND NOTIFIED OUR DEALER HUMES OF WATERFORD AND HAD NO CALL BACK.
Electrical system, Exterior lighting, Air bags, Mar 24, 2016
WHEN STARTING IGNITION, WIPERS ACTIVATE. WHILE DRIVING, HEADLIGHTS AND INSTRUMENT PANEL FLASH INTERMITTENTLY. WHEN STARTING IGNITION AND WHILE DRIVING, AIR CONDITIONER BLOWER SHUTS DOWN, CUTS OUT INTERMITTENTLY AND BLOWER, WHEN OPERATIVE, ONLY WORKS ON HIGH. SOMETIMES SWITCHING TO OFF AND RESTARTING OR HITTING A BUMP ACTIVATES BLOWER. AT ONE TIME OPENING AND CLOSING THE GLOVE COMPARTMENT ACTIVATED BLOWER BUT NOT ANY LONGER. PASSENGER AIR BAG LIGHTS CONTINUOUSLY.
Electrical system, Exterior lighting, Mar 21, 2016
WHILE DRIVING, THE INSTRUMENT PANEL WILL FLICKER ON AND OFF, THE HEATER/COOLER BLOWER SHUTS DOWN, CUTS OUT. THE SPEEDOMETER AND TACHOMETER QUIT WORKING AS WELL.
Electrical system, Mar 10, 2016
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,803. PART DISTRIBUTION DISCONNECT.