2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: latches/locks/linkages
163 reports, newest first. Show all
Latches/locks/linkages, Feb 17, 2011
JEEP 2005 GRAND CHEROKEE INTERIOR DOOR HANDLES BROKEN AND CRACKED. THREE OF THE FOUR DOOR HANDLES ARE BROKEN IN OUR JEEP DUE TO WEAK DESIGN OR MANUFACTURING DEFECT. *TR
Structure, Latches/locks/linkages, Feb 15, 2011
THE INTERIOR DOOR HANDLES HAVE BROKEN OFF OR ARE ABOUT TO BREAK OFF IN MY 2005 JEEP GRAND CHEROKEE LIMITED HEMI. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC THAT SHATTERS UNDER NORMAL USE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE BECAUSE THE INTERIOR DOOR HANDLE DOES NOT WORK. YOU HAVE TO OPEN THE POWER WINDOW AND OPEN THE DOOR FROM THE OUTSIDE, OBVIOUSLY THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED BY CHRYSLER/JEEP. *TR
Structure, Latches/locks/linkages, Feb 14, 2011
2005 JEEP GRAND CHEROKEE PLASTIC SURROUNDING THE DRIVER SIDE DOOR HANDLE CRACKED AND FELL APART. IT WAS TAKEN APART AND GLUED BACK TOGETHER. THIS LASTED A SHORT WHILE AND IT THEN BROKE AGAIN. IT IS NOT AN EASY FIX. THE WHOLE DOOR PANEL FOR $600 DOLLARS MUST BE REPLACED. AT TIMES THE WINDOW MUST BE ROLLED DOWN TO OPEN THE DOOR USING THE OUTSIDE HANDLE.IN CASE OF AN ELECTRICAL FAILURE IN AN ACCIDENT YOU WOULD NOT BE ABLE TO EXIT THE VEHICLE.THIS IS DEFINITELY A SAFETY ISSUE. MANY JEEPS HAVE HAD ALL 4 DOOR HANDLES BREAK. THIS IS POOR CONSTRUCTION. CHRYSLER NEEDS TO STEP UP AND RECALL AND FIX THIS ISSUE AND NOT BY REPLACING IT WITH MORE CHEAP PLASTIC. *TR
Structure, Latches/locks/linkages, Feb 11, 2011
INTERIOR DOOR HANDLES HAVE BROKEN. REAR PASSENGERS CANNOT EXIT VEHICLE. SOON THE DRIVER SIDE DOOR WILL COMPLETELY FAIL. *TR
Structure, Latches/locks/linkages, Feb 8, 2011
INTERIOR DOOR HANDLES ARE BROKEN. THIS IS VERY DANGEROUS BECAUSE YOU CANNOT GET OUT OF THE CAR - ESPECIALLY IN AN EMERGENCY. THE REAR DOOR HANDLES HAVE BEEN VERY RARELY USED, AND STILL HAVE BROKEN. THIS IS DEFINITELY A MFG DEFECT THAT THEY ARE AVOIDING. VERY DANGEROUS AND UNACCEPTABLE THAT THEY (JEEP) ARE NOT RECOGNIZING THIS ISSUE. *TR
Structure, Latches/locks/linkages, Jan 21, 2011
2005 JEEP GRAND CHEROKEE, PLASTIC DOOR PANEL AND HANDLE ASSEMBLY IS CRACKED AND OR BROKEN BEHIND WHERE THE PULL HANDLE IS. JEEP REFUSES TO FIX THIS ISSUE WITHOUT CHARGING OVER 3K FOR PARTS AND LABOR. FAILURE ON DRIVE AND PASSENGER DOOR @ 50K MILES. HANDLES ARE NOW JUST FLOATING IN DOOR CAVITY. SERIOUS BASIC SAFETY ISSUE. PLEASE MAKE THEM FIX THIS VIA RECALL. *TR
Latches/locks/linkages, Jan 17, 2011
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED. THE HANDLE ON THE REAR PASSENGER DOOR BROKE FROM THE DOOR PANEL. THIS IS A HUGE SAFETY CONCERN BECAUSE A PERSON SITTING IN THE REAR SEAT COULD NOT EXIT THE VEHICLE. I WAS FORCED TO REPLACE THE DOOR PANEL BECAUSE OF THIS SAFETY CONCERN. THE DRIVER AND PASSENGER DOOR PANELS ARE NOW CRACKED AROUND THE HANDLES AND IT IS ONLY A MATTER OF TIME BEFORE THEY BREAK COMPLETELY. I WILL THEN BE FORCED TO REPLACE THOSE DOOR PANELS AS WELL. I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR THE REPLACEMENT OF THESE DOOR PANELS BECAUSE CHRYSLER DESIGNED THEM POORLY. OCCUPANTS IN THE VEHICLE SHOULD NOT BE TRAPPED INSIDE THE VEHICLE IN THE EVENT OF AN EMERGENCY. APPARENTLY, THIS IS NOT AN ISOLATED INCIDENT. IT HAS BEEN A PROBLEM FOR NUMEROUS PEOPLE THAT OWN THIS SAME VEHICLE. THIS SHOULD DEFINITELY BE CONSIDERED A RECALL AND CHRYSLER SHOULD BE RESPONSIBLE!!!!!! *TR
Structure, Latches/locks/linkages, Jan 17, 2011
17JAN11 -- DOOR HANDLE FAULTY -- I OWN A 2005 JEEP GRAND CHEROKEE THAT TWO HAVE CRACKED AT THE DOOR HANDLE. IF THEY CONTINUE TO FALL APART THE VEHICLE OCCUPANT WILL BE TRAPPED WITHIN THE VEHICLE. I HAVE CONTACTED CHRYSLER AND THEY ARE NOT WILLING TO FIX OR HELP WITH THE $1,400.00 BILL FOR JUST THE TWO DOOR PANELS. IF THE BATTERY WERE TO DIE YOU WOULD BE TRAPPED IN THE VEHICLE, OR IF YOU WERE FORCED OFF OF THE ROAD AND ENDED UP IN A LAKE YOU COULD NOT GET OUT. MY FRIEND HAS EXPLAINED THIS TO CHRYSLER AND THEY DO NOT FEEL THAT IT IS A CONCERN THAT THEY HAVE TO WORRY ABOUT. I EXPLAINED THAT I WOULD SEND PICTURES OF THE VEHICLE TO SHOW IT IS IN EXCELLENT CONDITION, AND GARAGE KEPT (NO DAMAGE TO THE VEHICLE), ADULT DRIVEN. WHY DID THE OTHER TWO PANELS CRACK, THEY HAVE NO ANSWER. *TR
Latches/locks/linkages, Jan 8, 2011
TWO OF MY INTERIOR DOOR HANDLES ARE JUST BREAKING OFF . *LN
Fuel system, Gasoline, Structure, Latches/locks/linkages, Jan 6, 2011
ALL INTERIOR DOOR PANELS ARE CRACKED AROUND THE DOOR HANDLES. THREE OUT OF FOUR DOOR HANDLES HAVE SNAPPED OFF AND THE VERY LAST ONE IS HANGING ON BY A THREAD. THE HANDLES SEEM TO BE ATTACHED TO THE ACTUAL DOOR PANEL WHICH IS COMPRISED OF HARD PLASTIC. THE DESIGN OF THE DOOR PANEL AND THE HANDLE BEING ATTACHED IS BAD AND A SAFETY ISSUE IF YOU CAN'T EXIT THE VEHICLE IF YOUR CAR DIES AND YOU HAVE NO POWER TO OPEN THE WINDOWS. ADDITIONALLY, IF YOU NEED TO FORCE THE DOORS OPEN FROM THE INSIDE DUE TO A WRECK, CAR ON FIRE, PANICKING ETC., 9X'S OUT OF TEN YOU DON'T HAVE HANDLES AND ANY WEIGHT OR PRESSURE TO REMAINING HANDLES IF ANY WHILE CAUSE THEM TO JUST SNAP OFF. MY CAR SMELLS OF GAS CONSTANTLY AND THE LIGHT COMES ON TO TELL ME TO CHECK THE GAS CAP. I EVENTUALLY REPLACED THE GAS CAP AFTER CHECKING IT ALL OF THE TIME AND NOW THE CAR JUST SMELLS OF GAS AND MY CHECK ENGINE LIGHT COMES ON SOMETIMES. I'VE HAD THE CAR CHECKED BY MECHANICS AND THE JEEP DEALER TO NO RESOLVE. THE CONSTANT GAS SMELLS GIVE ME BAD HEADACHES AS WELL AS CONCERN WHEN I'M DRIVING. *TR
Latches/locks/linkages, Jan 6, 2011
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED, THE REAR DRIVER SIDE DOOR LATCH BROKE. THE DOOR COULD ONLY BE OPENED FROM THE OUTSIDE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Latches/locks/linkages, Jan 4, 2011
I OWN A 2005 JEEP GRAND CHEROKEE THAT THREE OF THE INTERIOR DOOR PANELS HAVE CRACKED AT THE DOOR HANDLE. IF THEY CONTINUE TO FALL APART THE VEHICLE OCCUPANT WILL BE TRAPPED WITHIN THE VEHICLE. I HAVE CONTACTED CHRYSLER AND THEY ARE NOT WILLING TO FIX OR HELP WITH THE $1,644 BILL FOR JUST THE THREE DOOR PANELS. I HAVE EXPLAINED THAT IT IS A SAFETY ISSUE, AND THE VEHICLE JUST TURNED 50,000 MILES. IF THE BATTERY WERE TO DIE YOU WOULD BE TRAPPED IN THE VEHICLE, OR IF YOU WERE FORCED OFF OF THE ROAD AND ENDED UP IN A LAKE YOU COULD NOT GET OUT. I EXPLAINED THIS TO CHRYSLER AND THEY DO NOT FEEL THAT IT IS A CONCERN THAT THEY HAVE TO WORRY ABOUT. I EXPLAINED THAT I WOULD SEND PICTURES OF THE VEHICLE TO SHOW IT IS IN EXCELLENT CONDITION, AND GARAGE KEPT (NO DAMAGE TO THE VEHICLE), ADULT DRIVEN. WHY DID THE OTHER TWO PANELS CRACK, THEY HAVE NO ANSWER. *TR
Structure, Latches/locks/linkages, Jan 2, 2011
ALL INTERIOR DOOR HANDLES INOPERATIVE DUE TO ENGINEERING DEFECT. *TR
Structure, Latches/locks/linkages, Jan 2, 2011
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED HEMI , IT ONLY HAD 26,000 MILES ON IT. ALL FOUR OF THE INTERIOR DOOR PANELS HAVE NOW BROKE WHERE THE DOOR HANDLE IS ATTACHED. THE DRIVERS DOOR PANEL HAS BROKE THE WORST AND THE DOOR HANDLE IS NOT EVEN ATTACHED TO THE PANEL ANYMORE , WHICH HAS BECOME A SAFETY CONCERN. I HAVE CONTACTED MY DEALER AND TURNED IN A CLAIM FOR CUSTOMER COMPLAINTS. AFTER 3 OR 4 WEEKS THEY CONTACTED ME TO SAY IT IS OUT OF WARRANTY. THAT IS PRECISELY WHY I CALLED THEM AND EXPLAINED MY SITUATION. SURELY THEY CAN DO SOMETHING TO ALLEVIATE THIS SITUATION , ALL FOUR DOOR PANELS IS GOING TO COST AROUND $3,000 DOLLARS. I HAVE READ NUMEROUS REPORTS ABOUT THIS PROBLEM ON SEVERAL DIFFERENT SITES ON THE INTERNET. THE WHOLE INTERIOR PANEL IS CONNECTED TO WHERE THE DOOR HANDLE IS SITUATED. MEANING YOU HAVE TO REPLACE THE WHOLE DOOR PANEL. PLEASE HELP, THIS IS DEFINITELY A BIG DEFECT AND A COSTLY ONE TO US THE CONSUMER. ANY HELP TO THIS MATTER OR A FIX TO THIS SITUATION WOULD BE HUGELY APPRECIATED. *TR
Structure, Latches/locks/linkages, Dec 28, 2010
OVER THE PAST YEAR, BOTH DRIVER'S SIDE DOOR PANELS ON MY 2005 GRAND CHEROKEE (LIMITED) HAVE BROKEN. PIECES AROUND THE OPENING HANDLE HAVE SNAPPED OFF. THE FRONT DRIVER SIDE DOOR IS STILL USABLE, BUT THE REAR DRIVER SIDE DOOR HANDLE IS JUST HANGING THERE. THESE WERE NOT DAMAGED THROUGH ABUSE, INSTEAD JUST ROUTINE USE. I HAVE NOT CONTACTED MY DEALER AS I HAVE SEEN ON LINE THAT MOST PEOPLE HAVE BEEN UNSUCCESSFUL IN GETTING THEIR WARRANTIES TO BACK THEIR CLAIM AND I DON'T HAVE A LOT OF FAITH IN MY LOCAL DEALERSHIP TO GO OUT OF THEIR WAY FOR A WARRANTY CLAIM. HOPEFULLY THE NHTSA CAN MAKE DAIMLER / CHRYSLER / JEEP / FIAT, WHOEVER STEP UP TO THE PLATE AND REPAIR WHAT HAS BEEN PRETTY MUCH PROVEN TO BE A DESIGN FLAW. *TR
Latches/locks/linkages, Dec 12, 2010
INTERIOR DOOR PANEL CRACKING AROUND HANDLE. MAKES EXITING THE VEHICLE DIFFICULT. WHEN THE PANEL SHATTERS FURTHER IT WILL MAKE EXITING THE VEHICLE DIFFICULT. *TR
Latches/locks/linkages, Dec 10, 2010
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES WERE FRACTURED AND MAKING IT DIFFICULT FOR PASSENGERS AND THE DRIVER TO EXIT THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM TO REPLACE ALL FOUR DOORS. THE CONTACT WAS CONCERNED WITH THE INABILITY TO EXIT THE VEHICLE IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Latches/locks/linkages, Dec 3, 2010
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR HANDLES INSIDE THE VEHICLE WERE FRACTURED. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS COSMETIC AND NOT COVERED BY WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. THE VIN WAS UNAVAILABLE.
Structure, Latches/locks/linkages, Nov 29, 2010
THE CASINGS BEHIND THE INSIDE DOOR LATCH BEGAN TO GRADUALLY DETERIORATE UNTIL ALL FOUR DOOR CASINGS CRACKED WHICH RESULTED IN DIFFICULTY EXITING THE VEHICLE. THREE OF THE FOUR HANDLES HAVE BROKEN OFF COMPLETELY, RENDERING THE DOORS USELESS. *TR
Structure, Latches/locks/linkages, Nov 28, 2010
THE INTERIOR DOOR HANDLES, ALL 4, BROKE OFF, AT ALMOST THE SAME TIME. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC, AND THEY JUST SHATTERED, OR CRACKED SIMPLY BY USING THE INTERIOR DOOR HANDLE TO EXIT THE VEHICLE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE IF THE DOOR HANDLE BREAKS OFF IN YOUR HAND. *TR
Latches/locks/linkages, Nov 27, 2010
I OWN A 2005 JEEP GRAND CHEROKEE. THE INSIDE REAR DOOR HANDLE HAS BROKEN INSIDE THE DOOR PANEL. THIS REQUIRES REPLACEMENT OF THE DOOR PANEL. NOW YOU CAN NOT EXIT THE VEHICLE IN CASE OF AN EMERGENCY. MY EXTENDED WARRANTY WILL NOT FIX THIS NOR WILL CHRYSLER. THE DEALER SAID IT WILL COST $700+ TO REPAIR. THE PANEL WHICH IS NOT EVEN AVAILABLE FROM CHRYSLER! CHRYSLER SHOULD BE FORCED TO RECALL THE VEHICLE AND REPLACE THE INSIDE PANELS BEFORE SOMEONE DIES. *TR
Structure, Latches/locks/linkages, Nov 17, 2010
ON THE DRIVERS DOOR, THE PLASTIC OF THE PANEL SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN LEAVING THE HANDLE UNMOUNTED AND USELESS. OBVIOUSLY, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. *TR
Latches/locks/linkages, Oct 27, 2010
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER AND REAR DOOR PANELS WERE CHIPPING AROUND THE DOOR HANDLE AREA, CAUSING THE DOOR HANDLES TO DETACH FROM THE PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS NOT A FACTORY DEFECT AND THE CONTACT WOULD BE RESPONSIBLE FOR ANY REPAIRS. THE MANUFACTURER CONFIRMED THE DEALERS STATEMENT AND ADVISED THE CONTACT THAT THEY WOULD NOT ASSIST WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 61,000.
Latches/locks/linkages, Oct 27, 2010
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO EXIT THE VEHICLE FROM THE FRONT DRIVER SIDE DOOR WHEN THE DOOR HANDLE FRACTURED FROM THE DOOR PANEL. IN ORDER TO EXIT THE VEHICLE, SHE HAD TO EXIT THROUGH ANOTHER DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE ENTIRE DOOR PANEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON EACH DOOR HANDLE IN THE VEHICLE. THE VEHICLE WAS NEVER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.
Structure, Latches/locks/linkages, Oct 23, 2010
2005 JEEP GRAND CHEROKEE LIMITED. BOTH FRONT AND REAR PASSENGER DOOR PANELS HAVE BROKEN AND CRACKED. THE PFRONT PASSENGER DOOR HANDLE ON THE INSIDE IS NOW INOPERABLE. IT IS NOW PERMANENTLY INOPERABLE ON A VEHICLE WITH ONLY 31,000 MILES ON IT. SO FAR THE DEALER CLAIMS NO RECALLS ARE AVAILABLE AND THE PRICE TO REPLACE IS ABOUT 800 PER DOOR. *TR