2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: power train
253 reports, newest first. Show all
Power train, Electrical system, Jan 30, 2015
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL LIGHTS FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSFER CASE AND UNKNOWN SYSTEMS WERE RESET. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Power train, Electrical system, Jan 7, 2015
TL- THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THERE WAS LEAKAGE AT THE FILL TUBE GROMMET SEAL THAT DAMAGED THE TRANSMISSION. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V396000 (POWER TRAIN). ADDITIONALLY, THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. DJR UPDATED 3/12/15*CN UPDATED 9/13/2017*CN
Power train, Jan 6, 2015
WHEN DRIVING MY JEEP AROUND SAY ANYWHERE ABOVE 25 MPH, IF I LET OFF THE GAS PEDAL, THE FRONT END NOSE DIVES AND A LOUD CLUNK IS FELT LIKE THE TRANSMISSION FELL OUT. MAINTENANCE IS UP TO DATE, GAS HAS NO WATER, IT JUST DOES THIS EVERY SINGLE DAY. SO I HAVE TO DRIVE MY JEEP A CERTAIN WAY IN ORDER TO TRY TO AVOID THIS BEATING ON THE TRANSMISSION. ANOTHER VERSION OF THIS IS FOR EXAMPLE: I GO TO PASS A CAR I STEP ON THE GAS, THE TRANSMISSION KICKS DOWN LIKE IT SHOULD BUT WHEN I'M READY TO SLOW DOWN AFTER PASSING A LOUD CLUNK! AND THE VEHICLE NOSE DIVES AGAIN LIKE SOMEONE HAD PUT IT IN 1ST GEAR AT 50MPH. ABOUT 50% OF THE TIME AFTER THIS HAPPENS MY RPM'S WILL STAY VERY HIGH LIKE WHEN IT DROPS DOWN FOR PASSING IT WONT SHIFT DOWN FOR THE SPEED IM DOING IT WANTS TO STAY IN THE PASSING GEAR. THERE HAS BEEN EVEN TIMES WHEN ITS REALLY BAD, AND THE RPM'S WONT REGULATE DOWN I HAVE TO PULL OVER PUT THE VEHICLE IN PARK AND START OVER. ITS VERY EXHAUSTING AND HAZARDOUS WITH THIS TRANSMISSION AND THIS JEEP. NOTHING BUT PROBLEMS.
Power train, Electrical system, Other or unspecified, Jan 6, 2015
JUNE OF 2014 AND STILL TO THIS DAY THE GEAR SHIFT CAN BE MOVED FROM "P" TO ANY GEAR, AND THAT IS WHEN NO KEYS ARE IN THE IGNITION/AND NO FOOT ON THE BRAKE. I WAS WORKING UNDER THE HOOD AND MY 4 YEAR OLD SON DID JUST THAT AND ALMOST RAN ME OVER. I CHECKED AND THE VEHICLE HAD NO KEYS IN IT THEY WERE WITH ME IN MY TOOL BOX BECAUSE I DIDN'T WANT HIM TO DO JUST THAT. I CHECKED OUT THE SITUATION TO MAKE SURE IT WASN'T A FLUKE, AND TO MY SURPRISE AND STILL TIL THIS DAY, I CAN ENTER THE VEHICLE WITH NO KEYS AND NO FOOT ON THE BRAKE JUST REACH IN AND MOVE THE GEAR SHIFT FROM "P" TO ANY GEAR RESULTING IN THE CLUNK OF THE TRANSMISSION AND ROLLING OF THE VEHICLE. THIS IS VERY UNNERVING AND WOULD LIKE THIS TO BE FIXED. I HAVE READ COUNTLESS ARTICLES AND BLOGS ABOUT THIS EXACT SAME PROBLEM.
Power train, Electrical system, Jan 6, 2015
UPON DRIVING MY DAUGHTER TO SCHOOL MY TRANSMISSION WOULD NOT LEAVE 1ST GEAR. RPM'S WOULD ALMOST RED LINE, I WOULD LET OFF THE GAS TO LET IT SHIFT AND NOTHING, IT STAYED IN 1ST GEAR. WELL WHEN I LOOKED AT THE GAUGES, MY LIGHTS FOR PRNDL WERE ALL LIT UP INSTEAD OF JUST "D". BOXES AROUND EVERY SINGLE LETTER. I PROCEEDED TO PUT THE CAR IN NEUTRAL AND PUT IT BACK IN DRIVE AND STILL ALL 5 LETTERS LIT UP AND ENGINE BOGGED DOWN. IT TOOK SEVERAL MINUTES FOR WHAT LIKE SEEMED FOREVER FOR IT TO GET INTO GEAR WHICH WAS DRIVE, I BACKED UP TRAFFIC BECAUSE I COULDN'T DO THE SPEED LIMIT AND HAD TO USE MY HAZARD LIGHTS ON THE SIDE OF THE ROAD. THIS WAS MY FIRST OCCURRENCE, THIS HAS HAPPENED AT LEAST A DOZEN OR MORE TIMES SINCE THEN TO INCLUDE YESTERDAY JAN 5 2015. EVERY TIME I CONTACT THE DEALER OR ASK ON JEEP OWNER WEBSITE, I GET " SORRY SIR THE ONLY RECALL LISTED IS THE IGNITION SWITCH AND WE DON'T HAVE A PART FOR THAT." I CHECKED THE WEBSITE AND APPARENTLY MY JEEP HAD BEEN SERVICED FOR THE TRANSMISSION BACK IN 2010 AT 70K MILES BUT DOES NOT EXPLAIN WHAT THEY DID. I ALSO NEED TO PUT IN ANOTHER COMPLAINT ABOUT THE TRANSMISSION. JUNE OF 2014 AND STILL TO THIS DAY THE GEAR SHIFT CAN BE MOVED FROM "P" TO ANY GEAR, AND THAT IS WHEN NO KEYS ARE IN THE IGNITION. I WAS WORKING UNDER THE HOOD AND MY 4 YEAR OLD SON DID JUST THAT AND ALMOST RAN ME OVER. I CHECKED AND THE VEHICLE HAD NO KEYS IN IT THEY WERE WITH ME IN MY TOOL BOX BECAUSE I DIDN'T WANT HIM TO DO JUST THAT.
Power train, Electrical system, Jan 6, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE SERVICE ELECTRIC SYSTEM AND PERFORM SERVICE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.
Power train, Engine, Jan 6, 2015
VEHICLE IS AN AUTOMATIC, SUDDENLY ATTEMPTED TO MANUALLY SHIFT INTO A LOWER GEAR. THE VEHICLE SUDDENLY SLOWED DOWN TO 5 MILES AN HOUR AND THE RPMS STARTED TO RED LINE. CHECK ENGINE LIGHT CAME ON AND STAYED ON ALL DAY. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST FEW MONTHS WITHOUT WARNING.
Power train, Jan 5, 2015
TOOK JEEP IN FOR RECALL COMPLETED SOME ODD MILES DOWN ROAD 4WD LOW WOULD NOT ENGAGE TOOK BACK TO DEALER AFTER INTERNET FINDINGS OF A BAD RECALL( THEY MAKE SOME BY PASS SOFTWARE INSTEAD OF ACTUALLY FIXING THE COMPUTER CHIP THAT CRACKS IN TRANSFER CASE) ANYWAY THEY RESET WORKED FOR A WEEK MAYBE AND AGAIN LOW DIDN'T WORK ANYMORE BACK TO DEALER THEY HAD NEW SOFTWARE JEEP WAS REFLASHED ON WAY HOME SERVICE 4WD SYSTEM LIGHT ON ALL THE TIME TOOK BACK TO THE DEALER THEY REFLASHED IT AGAIN N TOLD ME THEY'D HAVE TO CONTACT CHRYSLER IF IT HAPPENED AGAIN WENT OUT STARTED JEEP LIGHTS BACK ON AND BACK THRU THE DOOR INTO DEALER NOW I GOTTA WAIT FOR SOME STAR TECHNICIANS TO COME LOOK AT IT WHO NOS HOW LONG THAT'LL TAKE. FIGHTING WITH THEM OVER THIS RECALL FOR YEARS IS RIDICULOUS IF THEY WOULDA JUST FIXED IT THE RIGHT WAY I'M SURE THESE ISSUES WOULDN'T HAPPEN. O AND ALSO THE INTERIOR DOOR HANDLES ARE JUNK PLASTIC N BREAK N WILL CAUSE U TO BE UNABLE TO SAFELY EXIT IN A FIRE!! THIS RECALL HAS TAKIN TO LONG TO GET FIXED N CHRYSLER SHOULD DO SOMETHING ABOUT IT!! *TR
Power train, Electronic stability control (ESC), Engine, Dec 23, 2014
I "RECALL" DRIVING ONE EVENING ON A MAJOR HIGHWAY IN MY RECENTLY PURCHASED 05 GRAND CHEROKEE WHEN SUDDENLY I LOST ALL POWER. I WAS TRAVELING IN A CONGESTED AREA AT 65 MPH WITH LOTS OF SEMI'S SURROUNDING ME. THANK THE GOD'S I HAPPEN TO BE ON THE PERFECT INCLINE LEADING TO AN OFF RAMP AT THE TIME OF THIS ENGINE POWER FAILURE. I'D HATE TO IMAGINE THE OUT COME HAD I BEEN ONE LANE OVER A FEW SECONDS PRIOR! MY SON WHO WAS ONLY 5 AT THE TIME WAS A BIT FREAKED OUT FROM THE WHOLE ORDEAL. BUT MY BIGGEST COMPLAINT IS THE FACT THAT I'M A JEEP GIRL AND A FAITHFUL ONE BUT AFTER MY CONSTANT BATTLE WITH THIS LESS THEN DESIRABLE HUNK OF JUNK I'M THINKING OF CHEATING WITH A FORD! AFTER MY DAILY FAILURES WITH THIS THING I DID SOME RESEARCH AND FOUND THAT THIS VEHICLE FAR SURPASSES THE TWO RECALLS IN MY SHORT 3 YEARS OF OWNERSHIP. I'M MOST UPSET WITH MY DEALERSHIP DUE TO THE FACT THEY FORGOT TO MENTION A FEW HUNDRED DRIVERS OF THIS PRIOR RENTAL TRUCK WITH AN ACCIDENT THAT WAS MORE THAN A SKIP OVER THE CURB. THEY OFFERED BUT NEVER MADE GOOD ON PROVIDING ME WITH OWNERS MANUAL...GUESS THEY WERE WORRIED I WOULD NOTICE THE PAST SAFETY RECALLS THAT WERE NEVER DONE. SO I HAVE HAD AND CONTINUE TO HAVE EVERY SYSTEM MALFUNCTION ON THIS HEAP KNOWN TO MECHANICS. I'M SICK AND TIRED OF PAYING FOR THINGS THAT "JEEPS ARE KNOWN FOR" WHEN IN TRUTH ITS ALL BEEN A RESULT TO THE VISCOUS CYCLE OF RECALLS THAT WERE EITHER NEVER DONE OR NEVER THE PROPER FIX TO BEGIN WITH. SO I BEG THE HEADS, MONEY AND ENGINEERS OF CHRYSLER GROUP LLC TO GET YOUR [XXX] TOGETHER AND DO THE RIGHT THING BY REMOVING THE 2005 JEEP GRAND CHEROKEE 5.7 LITER WITH A HEMI DEATH TRAP OFF THE ROADS! ITS QUITE OBVIOUS FROM THE FIRST RECALL ONLY THREE MONTHS AFTER ITS MANUFACTURER DATE THIS TRUCK WAS MEANT TO FAIL...!!! SO PLEASE STOP THE DUCT IT FIX IT OR[XXX] IT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Dec 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH FORCE IN ORDER TO KEEP THE VEHICLE MOVING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SHIFTER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,992.
Power train, Electrical system, Nov 20, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 13V175000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Nov 18, 2014
THE N23 RECALL WAS PERFORMED WHICH WAS A SOFTWARE UPDATE THAT NOW RECOGNIZED THAT THE TRANSFER CASE ACTUATOR MOTOR WAS BAD. THE DEALER REPLACED THE TRANSFER CASE MOTOR AT A COST TO ME OF $900. AFTER 3 MONTHS OF DRIVING THE "4WD SYSTEM" ERROR POPS UP AGAIN ON MY DASH AND I CAN'T PUT MY VEHICLE INTO 4WD LO AGAIN. APPARENTLY, THERE IS A SERVICE BULLETIN ABOUT THIS - SERVICE BULLETIN NUMBER: 21-022-14 REV. A. NO ONE FROM CHRYSLER INFORMED ME ABOUT THIS SO I HAD TO RESEARCH THE PROBLEM FOR HOURS ON MY OWN. THIS IS BAD BUSINESS AND THE PUBLIC SHOULD BE INFORMED OF THIS. *TR
Power train, Vehicle speed control, Service brakes, Oct 25, 2014
LOSS OF POWER WHILE DRIVING, WONT SHIFT, NO CRUISE CONTROL, BRAKE LIGHTS ON, . THIS HAPPENS AT LEST ONE A WEEK. *TR
Steering, Power train, Electronic stability control (ESC), Engine, Oct 24, 2014
THIS VEHICLE HAS QUIT RUNNING SEVERAL TIMES SINCE WE HAVE OWNED IT WHILE DRIVINGTHE ENGINE WILL JUST QUIT. WE CAN MOVE THE SHIFT LEVER IN NEUTRAL AND IT WILL START BACK UP, BUT THIS IS STILL DANGEROUS, ESPECIALLY WHEN MY WIFE IS DRIVING. IT HAS HAPPENED TO HER 3 TIMES NOW AND HAPPENED TO ME 2 TIMES IN ABOUT LAST 5 YEARS. *TR
Power train, Vehicle speed control, Oct 4, 2014, crash
I WAS PARKED IN A PARKING LOT WITH THE ENGINE IDLING AND THE JEEP IN PARK, WITH THE EMERGENCY BRAKE ENGAGED. AFTER APPROXIMATELY 5 MINUTES, THE ENGINE SUDDENLY REVVED UP AND MY JEEP SURGED FORWARD, STRIKING THE CAR PARKED DIRECTLY IN FRONT OF ME. I PRESSED HARD ON THE BRAKE AND THE JEEP SURGED FORWARD AGAIN BEFORE THE ENGINE DIED AND THE JEEP STOPPED. THE E-BRAKE WAS STILL ENGAGED, BUT THE GEAR, WHICH HAD BEEN IN PARK, WAS NOW IN DRIVE. AT NO TIME DID I COME INTO CONTACT WITH THE GEAR SHIFTER. *TR
Power train, Sep 26, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IDLE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 66,441.
Power train, Sep 18, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Power train, Sep 16, 2014
JEEP N23 RECALL TO FIX INADVERTENT SHIFTING OF TRANSFER CASE INTO NEUTRAL LOCKS UP CONTROL MODULE. VEHICLE TRANSFER CASE WILL NOT SHIFT ANYMORE. CHRYSLER DENIES THE EFFECT, ALTHOUGH THOUSANDS OF JGC ARE NOW CRIPPLED. THEY RECENTLY (7/29/14) RELEASED A SOFTWARE UPDATE (HTTP://WWW.WKJEEPS.COM/TSB/TSB_WK_2102214A.PDF) TO THE FDCM, THE SAME MODULE THE N23 RECALL FLASHED. HOWEVER, THEY ARE CHARGING CUSTOMERS TO UPDATE AFTER THE FIRST FLASH FOR N23 LOCKED TRANSFER CASE IN POSITION. THEY ARE TRYING TO CONTINUE TO FIX THE N23 PROBLEM BUT WITHOUT COST. *TR
Power train, Sep 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE DEALER STATED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). THE FAILURE MILEAGE WAS 130,000.
Power train, Aug 11, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE LOW RANGE FAILED TO ENGAGE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA RECALL NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Power train, Aug 7, 2014
WHEN I'M DRIVING ABOUT 55-60 MPH, MY LAREDO STARTS TO SHAKE VERY BAD TO WHERE I HAVE TO COME TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. THIS PROBLEM IS STARTING TO BECOME WORSE AS TIME GOES ON. NOW WHEN I REACH 40-45 MPH IT HAPPENS. I WAS TOLD THIS MAYBE THE TORQUE CONVERTER. I DO NOT FEEL SAFE TO DRIVE IT. I SEEN WHERE THERE WAS A RECALL BUT NOT SURE IF MY JEEP WAS ONE THAT NEEDED THE WORK. ANY INFO AND HAVE THERE BEEN SIMILAR EVENTS? *TR
Power train, Engine, Aug 1, 2014
ENGINE STALLS WHEN COMING TO A STOP. THIS STALLING AT A STOP ONLY HAPPENS A FEW MINUTES INTO DRIVING AND DISAPPEARS AFTER ABOUT 1/2 HR OF DRIVING. THE STALL CAN BE PREVENTED BY PUSHING THE (AUTOMATIC) TRANSMISSION INTO NEUTRAL. (I.E. THIS LOOKS TO BE A TRANSMISSION CONTROL PROBLEM, NOT AN ENGINE IDLE PROBLEM). JEEP DEALER HAD CAR FOR TWO DAYS AND WAS ABLE TO REPRODUCE STALL BUT COULD NOT FIND CAUSE AND FIX THE PROBLEM. THERE IS NO CHECK-ENGINE LIGHT ON. *TR
Power train, Electrical system, Aug 1, 2014
BACK IN FEBRUARY I GOT NOTICE OF THE FOLLOWING RECALL AND HAD IT PERFORMED EVENTHOUGH WAS NOT HAVING THE PROBLEM. SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, AFTER THIS RECALL WAS PERFROM 4LOW WOULD NOT WORK. WE WERE ABLE TO RESET THE MODULE BY RESETTING A FUSE BUT, THIS ONLY LASTED A FEW MONTHS. IN JUNE THE 4LOW STOPPED WORKING AGAIN. BECAUSE WE HEARD THERE WAS A NEW SERVICE BULLETIN OUT WE TOOK IT BACK AGAIN FOR ANOTHER FLASH. THIS TIME THEY WERE ALSO WANTING TO REPLACE THE ACUTATOR MOTOR, WHICH WAS NOT AVAILABLE. OTHER PEOPLE WHO HAVE HAD THIS PART REPLACED HAVE BEEN UNSUCESSFUL. ON TOP OF THIS MY DEALER WAS TELLING ME I HAD TO PAY FOR THIS PART AND THEY ARE CLAIMING IT IS NOT TIED TO THE N23 RECALL. WE HAVE NOT PAID TO HAVE THIS PART REPLACED BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY FOR SOMETHING THAT IS CHRYSLERS DOING. IT IS CLEAR THAT THE SOFTWARE UPDATES HAVE CAUSED THESE ISSUES TO ARISE AND CHRYLSER IS NOT OWNING UP TO IT. I FEEL NHTSA NEEDS TO INFORCE THAT WHEN A RECALL IS MADE IT TRUELY NEEDS TO BE DONE AND THE FIX REALLY WORKS. IF ISSUES ARISE WITH A RECALL NHTSA NEEDS TO MAKE SURE THE COMPANY MAKES IT RIGHT.THE CHRYSLER CUSTOMER CARE CENTER IS A JOKE. NO ONE CAN ANSWER YOUR QUESTIONS, CONCERNS AND CALLS ARE NOT RETURN. MAKING US GO BACK AND FORTH FOR UPDATES THAT CONTINUE TO NOT FIX THE REAL PROBLEM AND MAKING US REPLACE PARTS THAT DON'T FIX THE PROBLEM IS NOT THE RIGHT SOLUTION. IT FORCES CONSUMERS TO NOT HAVE RECALLS PERFORMED. NHTSA NEEDS MAKE CHRYLSER ANSWER AND FIX THIS CORRECTLY. A VEHICLE THAT CANNOT GO INTO 4LOW OR NEUTRAL IS JUST AS UNSAFE! *TR
Power train, Electrical system, Jul 30, 2014, fire
2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED HE COMPLIED WITH THE RECALL NOTICE HE RECEIVED IN THE MAIL. THE DEALER REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE. FOUR WEEKS LATER, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED HE DIDN'T HAVE ANY PROBLEMS WITH THE VEHICLE, PRIOR TO THE RECALL REPAIR. THE CONSUMER STATED AFTER A SHORT TIME OF DRIVING ON THE EXPRESSWAY, IT FELT AS THOUGH THE VEHICLE WAS NOT SHIFTING INTO THE NEXT HIGHER GEAR AND WOULD NOT SHIFT INTO THE HIGHER GEAR WHEN HE PRESSED THE ACCELERATOR. WHILE DRIVING IN THE RIGHT LANE, THE VEHICLE WENT INTO NEUTRAL ON ITS OWN AND THE VEHICLE BEGAN TO COAST. WHEN HE LOOKED IN THE REAR VIEW MIRROR, HE NOTICED GRAY SMOKE COMING FROM THE REAR OF THE VEHICLE AND THEN THE GRAY EXHAUST SMOKE, TURNED BLACK. WITHIN LESS THAN A MINUTE, THE CONSUMER WAS ON THE SHOULDER AND TWO-INCH RED FLAMES BEGAN EMITTING FROM UNDER THE HOOD. THEN THE FLAMES WERE FIVE TO SIX FEET HIGH ABOVE THE CAR HOOD. THE LOCAL FIRE DEPARTMENT AND POLICE WERE CALLED TO THE SCENE. *JB
Power train, Electrical system, Jul 14, 2014
ON MAY 22, 2014 I TOOK MY 2005 JEEP GRAND CHEROKEE LIMITED 4 X 4 WITH 5.7L HEMI ENGINE FOR RECALL #N23 REPROGRAM FINAL DRIVE CONTROL MODULE. THE MILEAGE AT THAT TIME WAS 93758. AFTER THAT "FIX" EVERYTHING SEEMED TO RUN OKAY THEN ON JULY 2, 2014 DUE TO A GRINDING SOUND IN THE REAR, MY SONS FATHER IN LAW CHECKED THE CODES AND FOUND THE EMERGENCY BRAKE TONE RING SHOW. ALSO ON THE DASHBOARD A "SERVICE 4 WHEEL DRIVE SYSTEM" MESSAGE APPEARED. HE REPLACED THE RIGHT REAR HUB ASSEMBLY AND BOTH EMERGENCY BRAKE SHOES, BUT WHEN HE WENT TO TEST DRIVE THE VEHICLE, HE SAID IT WOULDN'T SHIFT CORRECTLY. I BELIEVE HE SAID IT WOULDN'T SHIFT OUT OF 4 WHEEL LOW. VEHICLE DID ALSO STALL ALSO HE SAID. HE CHECKED INTERNET AND FOUND LOADS OF REPORTS OF THIS MODEL AND YEAR JEEP VEHICLE HAVING PROBLEMS ONLY AFTER HAVING THE N23, NHTSA ID# 13V175000. RECALL "FIX" PERFORMED. MINE WAS DONE AT TRI-CITIES CHRYSLER, DODGE, JEEP, RAM AT KINGSPORT, TN. IT APPEARS TO BE A COMPUTER RELATED PROBLEM, AS THAT'S WHAT WAS REPROGRAMMED FOR THE RECALL. I AM DISABLED AND NEED THE JEEP TO HAUL MY HANDICAPPED SCOOTER AND ME WITH MY WIFE DRIVING. IT'S ESSENTIAL THAT IT'S NOT OUT OF SERVICE. I CALLED THE AFOREMENTIONED DEALER SERVICE DEPARTMENT TODAY AND SPOKE TO "GREG" WHO SAID HE COULD CHECK IT OUT. I HAD MY SONS FATHER IN LAW CALL HIM TO FULLY EXPLAIN WHAT WAS DYSFUNCTIONAL AS HE WAS THE ONE THAT EXPERIENCED THE PROBLEM AND THUS FULLY TELL [XXX] ABOUT IT. I WAS TOLD THAT [XXX] SAID WE COULD TOW IT IN AT OUR EXPENSE (NOT DRIVE IT) AND HE'D CHECK IT, BUT UNTIL A RECALL NOTICE IS RECEIVED , ANYTHING DONE WOULD BE CHARGED TO ME. PLEASE EXPEDITE THESE THOUSANDS OF COMPLAINTS ASAP. I NEED MY VEHICLE. I DON;T HAVE BUS OR TAXI SERVICE, AND WITH MY DISABILITIES (FUSED LEFT HIP, MAINLY) I CAN'T RIDE IN MOST VEHICLES BECAUSE OF LEG ROOM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR