2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: structure
405 reports, newest first. Show all
Structure, Oct 24, 2011
I HAVE BEEN DEALING WITH THIS FOR YEARS IN MY 2005 JEEP GRAND CHEROKEE. THE DOOR HANDLES ON THE INSIDE ARE ALL BROKEN. ONE IN THE BACK IS COMPLETELY BROKE OFF AND THE 2 IN THE FRONT ARE HANGING BY A WIRE. THIS IS A VERY DANGEROUS ISSUE AND I GET NOWHERE WHEN TRYING TO TALK TO JEEP OR EVEN JEEP DEALERS. RECENTLY I SAW ONLINE MANY MORE PEOPLE WITH THIS PROBLEM AND SOMEONE EVEN SAID JEEP AGREED TO A $50 COPAY IN 2010. I BROUGHT MY JEEP INTO THE DEALER WHEN IT WAS STILL COVERED UNDER MY EXTENDED WARRANTY BOUGHT FROM JEEP WHEN I BOUGHT IT IN 2006, AND THEY TOLD ME IT IS COSMETIC AND NOT COVERED. WHEN CALLING JEEP I WAS TOLD NOBODY HAS DIED SO NO RECALL AND I AM RESPONSIBLE FOR REPLACING THESE DOOR HANDLES. YOU CAN NOT REPLACE THE HANDLES ONLY, YOU HAVE TO REPLACE THE WHOLE PANEL AND TOTAL COST IS AROUND $3000. WITH THE AMOUNT OF PEOPLE HAVING THIS ISSUE IT IS UNBELIEVABLE THAT IT IS NOT BEING ADDRESSED ON A LARGE SCALE. IF ONE OF US GETS KILLED FROM BEING TRAPPED INSIDE OF THEIR JEEP BECAUSE THE DOOR HANDLES ARE ALL BROKEN THEY WILL HAVE A HUGE PRICE TO PAY. I AM DOWN TO ONE HANDLE, AND EXTREMELY UNHAPPY! PLEASE HELP!!! *TR
Structure, Oct 21, 2011
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED V8 5.7L AND 3 OF THE 4 DOOR HANDLES ARE CRACKED. A COUPLE OF THEM HAVE BEEN CRACKED FOR A WHILE, BUT RECENTLY ANOTHER ONE LITERALLY JUST CRACKED OPEN BY JUST OPENING THE REAR DOOR WITH LITTLE FORCE. THERE HAVE BEEN NUMEROUS CLAIMS ON THIS ISSUE AT THIS SITE HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/. CLEARLY I AM NOT THE FIRST PERSON WHO HAS HAD THIS ISSUE. MY JEEP IS IN GREAT CONDITION, SO THIS ISN'T AN ABUSE ISSUE. I AM CONCERNED THAT THE CONDITION THE REAR DOORS ARE IN WILL SOON MAKE THEM NON-FUNCTIONAL. THE REPAIR FOR THIS ISSUE IS A RIDICULOUS AMOUNT. *TR
Structure, Oct 13, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND REAR PASSENGER INTERIOR DOOR HANDLES FRACTURED WHILE ATTEMPTING TO OPEN THE DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,489.
Structure, Oct 12, 2011
FRONT DRIVERS INSIDE DOOR HANDLE CAME OFF IN MY HAND. *KB
Structure, Oct 11, 2011
THREE OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN OFF AND ARE UNUSABLE. THE OTHER TWO ARE CRACKING AND I AM FEARFUL THAT THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURER HAS BEEN UNWILLING TO EVEN DISCUSS THE ISSUE. THE DEALER STATES IT IS $700 -$900 PER DOOR TO FIX. PARTS TO FIX THE DOOR HANDLES ARE UNAVAILABLE FOR SALE OUTSIDE THE DEALERSHIPS. DUE TO THE SAFETY ISSUE OF BEING UNABLE TO EXIT THE BACK SEAT AREA FROM THE INSIDE, I AM UNABLE TO ALLOW ANYONE TO RIDE IN THE BACK SEATS AT THIS TIME. IF AN ACCIDENT WERE TO OCCUR, THEY WOULD BE UNABLE TO EXIT THE CAR FROM THE INSIDE. THERE ARE NUMEROUS COMPLAINTS POSTED AS WELL AS A WEBSITE WHERE HUNDREDS OF PEOPLE ARE STATING THE SAME EXACT ISSUE WITH THEIR 2005 JEEP. THERE WAS NOT ANY OUTSIDE CIRCUMSTANCES THAT CAUSED THIS DEFECT. THE DEALER STATES IT IS NORMAL WEAR AND TEAR. THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE. HERE IS A LINK TO A WEBSITE WITH TONS OF COMPLAINS ON THIS ISSUE HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/#COMMENT-11230 *KB
Structure, Oct 10, 2011
INTERIOR DOOR HANDLE HOUSINGS CRACKING AND BREAKING. HARD TO OPEN DOOR FROM THE INSIDE. NOT COVERED UNDER WARRANTY OR RECALL. *KB
Structure, Oct 10, 2011
INTERIOR DOOR HANDLES ARE BROKEN OFF, FRONT DOOR CRACKED AND DRIVER DOOR MISSING PART. *KB
Structure, Oct 5, 2011
THE DRIVER SIDE INTERIOR DOOR HANDLE BEGAN TO CRACK, FOLLOWED BY THE OTHER THREE INTERIOR DOOR HANDLES. I CAN BARELY OPEN ANY OF THE DOORS FROM THE INSIDE AT THIS POINT. I FEAR THAT VERY SOON, I WON'T BE ABLE TO OPEN ANY OF THE DOORS FROM THE INSIDE AT ALL RENDERING MY VEHICLE USELESS. THIS IS OBVIOUSLY A FACTORY DEFECT THAT I COULD NOT HAVE CAUSED BY MYSELF. THE DOOR HANDLES ON MY VEHICLE SHOULD NOT BE FALLING APART AFTER ONLY SIX YEARS. THE POOR QUALITY OF THE PLASTIC USED TO MAKE THE DOOR PANELS IS CLEARLY THE PROBLEM. I CANNOT AFFORD TO REPLACE ALL FOUR DOOR PANELS ON MY OWN, NOR DO I FEEL THAT I SHOULD TAKE FULL RESPONSIBILITY FOR COST. I AM EXTREMELY FRUSTRATED AND UPSET BY THE DISAPPOINTING QUALITY OF THE VEHICLE AND THE CURRENT STATE OF THE ECONOMY IS NOT MAKING THINGS EASIER FOR ME. *TR
Structure, Oct 4, 2011
PANEL BEHIND THE INTERIOR DOOR HANDLES ARE CRACKING, LEAVING THE DOOR HANDLES FLIMSY AND ALMOST INOPERABLE. NUMEROUS COMPLAINTS HAVE BEEN FILED. RECALL NEEDS TO BE ISSUED. *TR
Structure, Oct 3, 2011
I HAVE A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR HANDLES STARTED BREAKING FROM THE PLASTIC THEY ARE ATTACHED TO ABOUT A YEAR AGO.THE DRIVERS DOOR IS COMPLETELY BROKEN I DO NOT HAVE ANY WARRANTY LEFT ON THE CAR AND LOOKED INTO FIXING AND FOUND OUT THAT ONE DOOR ALONE THE PART WOULD BE $660 BEFORE LABOR. I HAVE ALL FOUR DOORS THAT NEED TO BE FIXED. I CALLED TO SPEAK TO THE DEALERSHIP AND TOLD THEM THAT THIS WAS A SERIOUS PROBLEM AND BELIEVE THE DOORS ARE MADE OF CHEAP OR DEFECTIVE PARTS AND WAS TOLD THEY COULD NOT HELP ME BECAUSE OF THE MILES ON MY CAR. THEY TOLD ME THEY WOULD NOT DO ANYTHING ABOUT HELPING ON THE COSTS, I HAVE HEARD THAT OTHER FOLKS HAVE BEEN HELPED WITH 50% OF THE COSTS. I KNOW THAT THERE IS A SERIOUS PROBLEM BECAUSE I ALSO HAVE A VW AND VOLVO AND THEY ARE NEAR THE SAME AGE AND DO NOT HAVE ANYTHING WRONG WITH THEM. THE SAFETY ISSUE IS THAT THE ONLY WAY SOMEONE CAN GET OUT OF THE CAR IS TO PUT THE WINDOW DOWN TO OPEN FROM THE OUTSIDE. THEY ARE ELECTRIC WINDOWS SO IF IN AN ACCIDENT IT COULD BECOME TRAGIC. I BELIEVE THAT THIS SHOULD BE A RECALL ITEM FOR ANY 2005 VEHICLE NO MATTER HOW MANY MILES ON THE CAR. I HAVE SEEN SOOO MANY COMPLAINTS ON THE 2005 MODEL HAVING THIS ISSUE. IT IS A SERIOUS PROBLEM THAT SHOULD BE REQUIRED TO BE FIXED BY THE COMPANY. THE CAR HAS HAD NORMAL WEAR AND TEAR. THANKYOU *TR
Structure, Oct 2, 2011
THE JEEP GRAND CHEROKEE INTERIOR DOOR PANELS ARE DEFECTIVE . THE HANDLES ARE ALL PLASTIC AND THEY ALL BREAK OFF FROM THE DOOR PANEL. JEEP HAS REFUSED TO DO ANYTHING ABOUT IT. THEY HAVE A WAITING LIST FOR NEW DOOR PANELS AND THEY WILL NOT PRODUCE THE PART TO FIX THIS SAFETY ISSUE. THIS IS A VERY UNSAFE PROBLEM THAT COULD COST A LIFE IF THE PERSON REACHES FOR THE HANDLE TO GET OUT OF THE CAR AND CANNOT. THEY NEED TO MAKE THIS A RECALL AND ISSUE PARTS TO REPLACE THIS FOR FREE FOR OWNERS OF THE JEEPS. *TR
Structure, Sep 26, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DOOR HANDLES HAD FRACTURED AND DETACHED FROM THE VEHICLE. THE DEALER INSPECTED THE DOOR HANDLES AND ADVISE THAT THE FAILURE WAS NORMAL WEAR AND TEAR. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE DOOR HANDLES WERE NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 80,000. UPDATED 10/27/2011 *LN *TR
Structure, Sep 26, 2011
3 OF THE 4 INTERIOR DOOR HANDLES HAVE BROKEN OFF OUT OF THE HANDLE HOUSING. THE 2 BACK DOORS ARE UNABLE TO OPEN FROM THE INSIDE CREATING A SERIOUS SAFETY RISK. THE DRIVERS DOOR IS HANGING ON BY A THREAD. STILL OPERABLE BUT HANDLE HOUSING IS COMPLETELY BROKEN. EVEN NORMAL WEAR AND TEAR SHOULD NOT CAUSE THIS TYPE OF BREAKAGE ON SO MANY VEHICLES. CHRYSLER SHOULD STEP UP AND RECTIFY THIS ISSUE BEFORE DEATHS OCCUR AND LAWSUITS BEGIN. *TR
Structure, Sep 23, 2011
ON APPROXIMATELY DECEMBER 8, 2010 THE PLASTIC AROUND THE INSIDE LEFT REAR DOOR HANDLE CRACKED WHILE MY DAUGHTER WAS OPENING THE DOOR FROM THE INSIDE. AFTER THAT THE HANDLE WAS LOOSE AND I FREQUENTLY HAD TO OPEN THE DOOR FROM THE OUTSIDE TO LET HER OUT OF THE JEEP. AROUND JULY OF 2011 MY FATHER TRIED TO OPEN THE DOOR FROM THE INSIDE AND MORE OF THE PLASTIC SURROUNDING THE HANDLE BROKE OFF AND THE HANDLE FELL DOWN INSIDE THE DOOR PANEL. NOW THE DOOR CANNOT BE OPENED AT ALL FROM THE INSIDE. THIS IS A MAJOR SAFETY ISSUE. THE DOOR HANDLE WAS NEVER HANDLED IN A ROUGH MANNER AND SHOULD NEVER HAVE FAILED LIKE THIS. *TR
Structure, Latches/locks/linkages, Sep 22, 2011
INTERIOR DOOR LATCH ON REAR DRIVERS SIDE DOOR COMPLETELY BROKE OFF AND DRIVERS SIDE FRONT DOOR LATCH BEGINNING TO CRACK AROUND PLASTIC AND INCUR SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE IN CASE OF ACCIDENT OR FIRE ONE WOULD BE TRAPPED INSIDE VEHICLE UNABLE TO EXIT PRESUMABLY DYING FROM INJURIES. THIS IS AN OBVIOUS ON GOING PROBLEM WITH THE JEEP CHEROKEE AND I FEEL CHRYSLER NEEDS TO OWN RESPONSIBILITY FOR THIS AND INCUR THE EXPENSE OF ALL REPAIRS. *TR
Structure, Sep 21, 2011
ALL FOUR INSIDE DOOR HANDLES HAVE CRUMBLED AND FALLEN COMPLETELY APART, A POTENTIAL FOR A SIGNIFICANT SAFETY ISSUE MAY OCCUR. BASED ON MY RESEARCH THIS ISSUE SEEMS TO BE VERY COMMON FOR 2005-2007 JEEPS AND THE COST TO FIX THE PROBLEM IS EXCESSIVE, A NATIONAL RECALL SHOULD BE ISSUED. *TR
Structure, Sep 21, 2011
INSIDE DOOR HANDLE PLASTIC IS BROKEN IN ONE DOOR AND CRACKED IN TWO OTHERS. ONCE THIS PLASTIC BREAKS THE INSIDE DOOR HANDLES FALL OUT RENDERING THE DOOR INOPERABLE FROM THE INSIDE. IN AN ACCIDENT THERE IS NO WAY TO GET OUT THROUGH THE DOOR UNLESS YOU BREAK A WINDOW AND REACH THE OUTSIDE HANDLE. FROM THE RESEARCH I HAVE DONE ONLINE IT APPEARS THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. JEEP DOES NOT SELL THIS ASSEMBLY SEPARATELY. IT IS ONLY AVAILABLE BY PURCHASING AN ENTIRE DOOR PANEL AT A COST OF FIVE HUNDRED PER REAR DOOR HANDLE AND SIX HUNDRED PLUS PER FRONT AND THIS DOES NOT INCLUDE INSTALLATION. *TR
Structure, Sep 14, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE DETACHED AS THE CONTACT ATTEMPTED TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE HANDLE WOULD NEED TO BE REPLACED AND THE CONTACT WOULD HAVE TO PURCHASE THE NECESSARY PARTS NEEDED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
Structure, Sep 13, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT BOTH REAR PASSENGER AND DRIVER SIDE DOOR HANDLES WERE FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS COMMON, BUT THERE WAS NO COVERAGE OR RECALLS FOR THE FAILURE. THE DEALER ALSO ADVISED THAT THE PART HAD BEEN REDESIGNED BY THE MANUFACTURER APPROXIMATELY SEVEN TIMES IN ORDER TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Structure, Sep 12, 2011
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR PLASTIC HOUSING FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO OPEN THE DOOR FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,700.
Structure, Sep 11, 2011
INTERIOR DOOR HANDLES CRACKED, LOOSE, AND ABOUT READY TO BREAK OFF. IF AN ACCIDENT/FIRE WERE TO OCCUR, IT WOULD LEAVE INTERIOR OCCUPANTS TRAPPED INSIDE THE VEHICLE IF YOU PULL ON THE HANDLES TOO HARD. THIS IS DEFINITELY A CASE OF POOR CONSTRUCTION/DESIGN. NEEDS TO BE ADDRESSED. *TR
Structure, Sep 11, 2011
ALL INTERIOR DOOR HANDLES HAVE CRACKED AND BECOME LOOSE. ONE PASSENGER SIDE REAR DOOR HANDLE COMPLETELY FELL OFF. DEALER SAID $2,000 TO FIX ALL DOORS, HANDLES HAVE NOT BEEN REPAIRED. CANNOT EXIT CAR WITHOUT ROLLING DOWN THE WINDOWS AND OPENING DOORS FROM THE OUTSIDE. *TR
Structure, Aug 29, 2011
THE INTERIOR DOOR HANDLES ARE BROKEN AND I HAVE TO OPEN THE DOOR WITH A STRAP. I CONSIDER THIS TO BE A SAFETY HAZARD. *TR
Structure, Latches/locks/linkages, Aug 20, 2011
I OWN A 2005 GRAND CHEROKEE LIMITED, AT THIS TIME BOTH FRONT DOORS HANDLES ARE BROKEN, THE REAR HANDLES START TO BREAKING APART TOO. I HAVE TO OPEN THE DOORS FRONT THE OUTSIDE WITCH IS UNSAFE AND DANGEROUS IN CASE OF AN ACCIDENT. FIRST ONE BROKE AT 67000 MILES, AND THE SECOND AT 71000 MILES . PLEASE HELP. *TR
Structure, Latches/locks/linkages, Aug 18, 2011
I HAVE A 2005 JEEP GRAND CHEROKEE AND I REALLY HAVE A CONCERN TO WHOM OR WHERE I COULD FILE A CLAIM WITH A PROBLEM WITH MY INTERIOR DOOR HANDLES. THE REASON WHY I'M COMPLAINING IS THAT ALL THE 4 INTERIOR DOOR HANDLES CANNOT BY OPENED FROM THE INSIDE AS USUAL BECAUSE ALL OF THEM ARE BROKEN AND WITH THE PLASTIC CRACKED, MADE IN PIECES AND HOLES WHERE THE PLASTIC HAS BEEN MISSING. MOST OF THE TIME I HAVE OR THE PASSENGERS HAVE TO OPEN THE DOOR FROM OUTSIDE. PLEASE HELP ME IN THIS OR GIVE ME SOME ADVICE. WHAT I HAVE TO DO OR WHERE I COULD FIND INFORMATION TO REPLACE THEM. THANKS *KB