2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: structure
405 reports, newest first. Show all
Structure, Latches/locks/linkages, Aug 1, 2011
2005 JEEP GRAND CHEROKEE LIMITED - CAR IS IN GOOD CONDITION EXCEPT FOR 3 OF THE 4 DOORS HAVE HANDLES CASINGS THAT ARE CRACKED AND THE DOOR HANDLE IS HANGING OFF. THE CAR IS WELL MAINTAINED AND GARAGE KEPT. THIS STARTED HAPPENING IN THE LAST YEAR AND HAS SPREAD RAPIDLY. ALL 3 DOORS HAVE DONE IT THE SAME PLACE AND IT HAS STARTED WITH A CRACK AND THEN GROWN INTO THE PIECES FALLING OFF AND LEAVING THE INNER WORKINGS OF THE DOOR FULLY EXPOSED. THIS A GRAVE SAFETY ISSUE AND A RECALL NEEDS TO BE ISSUED. *KB
Structure, Latches/locks/linkages, Jul 26, 2011
DOOR PANELS ARE BROKEN SUCH THAT DOOR CANNOT BE OPENED FROM INSIDE. *TR
Structure, Latches/locks/linkages, Jul 25, 2011
I HAVE AN 2005 JEEP GRAND CHEROKEE LIMITED AND ALL 4 INTERIOR DOOR HANDLES STARTED WITH HAIRLINE CRACKS THAT HAVE ADVANCED INTO MAJOR CRACKS AND PIECES OF THE PLASTIC MISSING WHERE THE INTERIOR DOOR HANDLE IS LOCATED. RECENTLY, 2 DAYS AGO- THE BACK PASSENGER HANDLE COMPLETELY CAME OFF AND NOW IS INOPERABLE. THERE IS NO WAY TO EXIT THE VEHICLE FROM THE INSIDE OF THAT AFFECTED DOOR. I AM CERTAIN THAT ALL MY DOOR HANDLES WILL EVENTUALLY FOLLOW SUIT AND I WILL HAVE NO OPERABLE DOORS IN THE VEHICLE. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH. THIS IS NOT COSMETIC. ALL 4 INTERIOR DOOR HANDLE PANELS NEED TO BE REPLACED. THE DOOR HANDLES ARE NOT SECURE AND WILL CONTINUE TO CRUMBLE UNTIL THEY ARE NOT USABLE ANYMORE. SINCE THIS IS A KNOWN ISSUE- WHEN IS JEEP GOING TO START REPLACING THEIR BROKEN MANUFACTURED PARTS? *TR
Structure, Latches/locks/linkages, Jul 24, 2011
MY VEHICLE HAS 40,000 MILES, IMMACULATE CONDITION EXCEPT FOR THE DOOR HANDLES AND THEIR STRUCTURES AROUND THEM. THE DRIVERS DOOR IS BARLEY EXCITABLE. SOMETIMES I HAVE TO ROLL THE WINDOW DOWN TO GET OUT.(HOW EMBARRASSING, TO BE A TOP OF THE LINE, SHOWROOM QUALITY; STILL ; VEHICLE). WE BOUGHT IT NEW IN NOVEMBER 2004. HAVE BEEN SO HAPPY WITH IT UNTIL 2 MONTHS AGO. THE PASSENGER AND REAR PASSENGER HANDLES ARE CRACKED AS WELL. PLEASE HELP ME, I'M JUST SICK ABOUT IT. *TR
Structure, Latches/locks/linkages, Jul 18, 2011
GOOD AFTERNOON. WITHIN THE PAST 24 MONTHS, ALL 4 OF MY DOOR HANDLES (INTERIOR) HAVE HAD HAIR LINE CRACKS THAT HAVE DEVELOPED INTO FULL BREAKS ON THE DOOR HANDLES CAUSING SAFETY CONCERNS FOR MYSELF AND MY CHILDREN SHOULD WE BE IN AN EMERGENCY AND BE UNABLE TO GET OUT OF THE CAR. I HAD PURCHASED AN EXTENDED WARRANTY ON MY JEEP (7 YEARS OR 70,000.00) MILES AND WHEN I HAD TAKEN IT IN TO OUR AUTHORIZED DEALER, THEY INFORMED ME THAT IT WAS NOT COVERED. I HAVE RECEIVED A QUOTE TO FIX THIS AND WAS INFORMED THAT THEY NEED TO REPLACE THE ENTIRE DOOR PANEL AS THE HANDLE ITSELF IS NOT A PART IN ITSELF, WHICH WILL COST OVER $2000.00 FOR PARTS AND LABOR. MY VEHICLE IS IN EXCELLENT SHAPE EXCEPT FOR THIS. *KB
Structure, Jul 17, 2011
GOOD AFTERNOON. WITHIN THE PAST 24 MONTHS, ALL 4 OF MY DOOR HANDLES (INTERIOR) HAVE HAD HAIR LINE CRACKS THAT HAVE DEVELOPED INTO FULL BREAKS ON THE DOOR HANDLES CAUSING SAFETY CONCERNS FOR MYSELF AND MY CHILDREN SHOULD WE BE IN AN EMERGENCY AND BE UNABLE TO GET OUT OF THE CAR. I HAD PURCHASED AN EXTENDED WARRANTY ON MY JEEP (7 YEARS OR 70,000.00) MILES AND WHEN I HAD TAKEN IT IN TO OUR AUTHORIZED DEALER, THEY INFORMED ME THAT IT WAS NOT COVERED. I HAVE RECEIVED A QUOTE TO FIX THIS AND WAS INFORMED THAT THEY NEED TO REPLACE THE ENTIRE DOOR PANEL AS THE HANDLE ITSELF IS NOT A PART IN ITSELF, WHICH WILL COST OVER $2000.00 FOR PARTS AND LABOR. MY VEHICLE IS IN EXCELLENT SHAPE EXCEPT FOR THIS. *TR
Structure, Latches/locks/linkages, Jul 9, 2011
NORMAL DOOR USE, DOOR HANDLES CRACKING THEN BREAKING. WORRIED ABOUT SAFETY. UNABLE TO EXIT DOOR IN AN EMERGENCY. WOULD HAVE TO BE LET OUT. NOTHING DONE TO REPAIR. THREE OUT OF THE FOUR ARE BROKEN. JEEP WILL NOT RECALL OR REPAIR. ONLY WAY TO EXIT VEHICLE IS TO BE LET OUT FROM EXTERIOR. *TR
Structure, Latches/locks/linkages, Jul 6, 2011
WHEN OPENING MY DOORS THE DOOR HANDLES STARTED DEVELOPING CRACKS AND EVENTUALLY CRACKED INTO SEVERAL PIECES AND THE HANDLES ARE NO LONGER ATTACHED TO THE DOOR. CALLS AND A VISIT TO A DEALER LEFT ME WITH THE ONLY OPTION TO REPLACE THE ENTIRE INTERIOR DOOR AT OVER $200. *TR
Structure, Jul 5, 2011
2005 JEED GRAND CHEROKEE FAILURE OF INTERIOR DOOR LATCH HANDLES DUE TO CRACKED PLASTIC DOOR PANEL WHICH PREVENTS OPERATION OF THE DOOR FROM THE INTERIOR. THIS HAS OCCURRED ON 3 OF 4 DOORS WITH THE 4TH DOOR POSSIBLY FAILING IN THE NEAR FUTURE. THIS IS A SEVERE SAFEY ISSUE PREVENTING OCCUPANTS FROM EXITING THE VEHICLE IN AN EMERGENCY. THERE ARE NUMEROUS REPORTS ON THE INTERNET. ALTHOUGH, INTERNET REPORTS ARE FREQUENTLY UNRELIABLE, THERE ARE HUNDREDS OF POSTINGS DISCUSSING THIS CONDITION. FURTHER, AT LEAST ONE REPORT INDICATES THAT CHRYSLER HAS AGREED TO REPLACE THE DOOR PANELS FOR A $50 CO-PAY; BUT MY CONTACT WITH CHRYSLER WAS NOT SUCCESSFUL. THIS IS A SERIOUS ISSUE THAT MERITS CONSIDERATION FOR A RECALL. *KB
Structure, Latches/locks/linkages, Jul 2, 2011
I HAVE A GRAND CHEROKEE 2005, I PURCHASE USED LESS THEN 5 MONTHS AGO. THE PASSENGER DOOR OPEN HANDLE FRAME STARTED TO BRAKE UP TO A POINT THAT BROKE THE FRAME. WENT TO THE DEALER WHERE I PURCHASE THE TOLD ME THAT I NEED TO REPLACE THE ENTIRE DOOR PANEL WHICH COST ME OVER 600 DOLLARS. THE VEHICLE HAS LESS THEN 60 THOUSAND MILES ... BUT SINCE PASS THE 6 YEARS IT IS NOT COVER UNDER THE WARRANTY. I AM AFRAID TO BUY ANOTHER DOOR PANEL PAY 600 DOLLARS AND BREAK AGAIN. I WOULD LIKE TO JEEP TO STEP UP AND HELP CUSTOMERS THAT LIKE JEEP CARS AND HAVE PROBLEMS LIKE THIS ... AFTER LOOKING ONLINE I NOTICE THAT I AM NOT THE ONLY ONE. PLEASE HELP! *TR
Structure, Latches/locks/linkages, Jul 1, 2011
THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE CONCERNING THE INTERIOR DOOR HANDLES OF THE 2005 JEEP GRAND CHEROKEE. APPARENTLY THE PLASTIC HOLDING THESE DOOR HANDLES HAS A TENDENCY TO CRACK AND BREAK, CAUSING THE DOOR HANDLES TO BE INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DOOR HANDLE IS ONLY SUPPORTED BY THE MOLDED PLASTIC OF THE ENTIRE PLASTIC DOOR PANEL, AND NOT THE METAL FRAME OF THE DOOR ITSELF. THERE HAS BEEN NO BLOW OR ABNORMAL USE TO CAUSE THIS PROBLEM, JUST THE NORMAL OPENING OF THE DOORS WITH THE INSIDE DOOR HANDLE. THIS CONDITION HAS AFFECTED ALL 4 OF OUR DOORS, WITH THE HANDLE ITSELF COMPLETELY MISSING (FALLING DOWN INSIDE THE DOOR) ON THE LEFT REAR PASSENGER DOOR. AT THIS POINT, THE HANDLE ON THE RIGHT REAR PASSENGER DOOR IS NOT MISSING, BUT IT IS INOPERABLE (NOTHING FOR THE HANDLE TO PULL AGAINST BECAUSE IT IS CRACKED ON THE INSIDE), AND BOTH FRONT DOORS HAVE CRACKS BUT ARE OPERATIONAL AT THIS POINT. IT IS OBVIOUS THAT CHRYSLER-JEEP NEEDS TO RESOLVE THE PROBLEM BEFORE SOMEONE DIES IN A FIRE OR ACCIDENT, HAVING GOTTEN TRAPPED INSIDE THE VEHICLE. WE BOUGHT THIS VEHICLE NEW FROM THE DEALER, BUT THE DEALER HAS INDICATED THERE IS NO RECALL AND IT WILL COST ~$600 EACH TO REPLACE THE ENTIRE DOOR PANELS TO FIX THE CURRENT PROBLEM. HE ALSO INDICATED THAT EVEN WITH THE NEW DOOR PANELS, THE PROBLEM MAY HAPPEN AGAIN. THIS IS NOT ACCEPTABLE!!! MUST SOMEONE DIE TO BRING THIS SERIOUS PROBLEM TO LIGHT. *TR
Structure, Latches/locks/linkages, Jun 30, 2011
I OWN A 2005 JEEP GRAND CHEROKEE AND MY DOOR HANDLES ARE BREAKING OFF ON THE INSIDE. I DO NOT HAVE CHILDREN SO THEY ARE NOT ABUSED IN ANY WAY. THE MATERIAL IS A CHEAP PLASTIC AND THE HANDLES ARE BARELY HANGING ON BOTH FRONT DRIVER AND PASSENGER DOORS. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. I HAVE ALSO SEEN SEVERAL OTHER COMPLAINTS ON YOUTUBE FROM OTHER JEEP OWNERS WITH SAME SITUATION. I ALSO WORK FOR AAA ROADSIDE AND HAVE SEEN SEVERAL INSTANCES WHERE THEY HAVE TO BE TOWED FOR ELECTRICAL FIRES. THIS MAKES ME VERY NERVOUS AND THIS MATTER NEEDS TO BE ADDRESSED. THERE ARE ALSO VIDEOS ON YOUTUBE WITH JEEP FIRES AS WELL TO BACK IT UP. ANY KIND OF RECALL WOULD BE GREATLY APPRECIATED AS THESE TWO SCENARIOS ARE A SERIOUS AND LIFE THREATNING COMBINATION. THANKS *TR
Structure, Latches/locks/linkages, Jun 26, 2011
THE DOOR PANELS ON OUR 2005 JEEP GRAND CHEROKEE CRACKED AROUND THE DOOR HANDLES. THE DOOR HANDLE BROKE AND THE REAR DOOR WILL NOT OPEN, TRAPPING THE PASSENGERS IN THE REAR SEAT. *TR
Structure, Latches/locks/linkages, Jun 22, 2011
UNSURE OF THE SPECIFIC INCIDENT DATE. THE FAILURE IS THE PLASTIC MOLDING AROUND THE INSIDE DOOR HANDLE FOR 3 OUT OF 4 DOORS. THE PLASTIC HAS BROKEN, EXPOSING THE INSIDE MECHANICS AND ALLOWING FOR THE HANDLED TO EXTEND FURTHER THAN NECESSARY. THIS MAKES EXIT QUESTIONABLE AS THE DOOR HANDLE IS ONLY HOLDING ON TO THE LATCH WITHOUT ANY PLACE FOR LEVERAGE. IN THE EVENT OF AN ACCIDENT/EMERGENCY, IF THE DOOR WAS TO BE INVOLVED IT IS POSSIBLE THE HANDLE WOULD SUFFER FURTHER DAMAGE AND BE UNABLE TO OPERATE. THERE HAS BEEN NOTHING DONE ABOUT REPLACING THE PART. IT COSTS ROUGHLY $700 PER DOOR TO REPAIR. *TR
Structure, Jun 21, 2011
2005 JEEP GRAND CHEROKEE. ALL 4 INTERIOR DOOR TRIM PANELS HAVE CRACKED AND BROKEN SURROUNDING THE DOOR LEVER MAKING IT IMPOSSIBLE TO GET OUT OF MY CAR. THIS ISSUE HAS HAPPENED IN NUMEROUS 2005 JEEPS. RECALL IS NEEDED. *TR
Structure, Latches/locks/linkages, Jun 16, 2011
2005 JEEP GRAND CHEROKEE - INTERIOR DOOR HANDLES BROKEN ALL OF THE INTERIOR DOOR HANDLES ON MY VEHICLE HAVE BROKEN. APPARENTLY THE ONLY AVAILABLE FIX IS TO REPLACE THE ENTIRE DOOR PANEL ASSEMBLY. I HAVE SOLICITED QUOTATIONS FOR EACH PANEL, AND THE LOWEST OFFERED PRICE HAS BEEN $750/PANEL. BASED UPON THE FACT THAT 4 OF 4 HANDLES HAVE BROKEN IN THE SAME MANNER, I BELIEVE IT SOUND TO CONCLUDE THE HANDLE SUFFERS FROM A HIDDEN VICE OR DEFECT. LUCKILY, I LIVE IN A STATE THAT ALLOWS RECOVERY FOR BREACH OF THE WARRANTY AGAINST REDHIBITION. HOWEVER, I CAN ONLY IMAGINE THE DISAPPOINTMENT AND ANGER FOR LIKE CONSUMERS WHO HAVE NO RECOURSE TO ADDRESS THIS DEFECT. PLEASE DO THE RIGHT THING AND PERSUADE THE MANUFACTURE TO REMEDY VIA RECALL. *TR
Structure, Latches/locks/linkages, Jun 13, 2011
MY 2005 JEEP GRAND CHEROKEE REAR DRIVERS SIDE LATCH HANDLE BROKE WHILE TRYING TO EXIT THE VEHICLE. AFTER FURTHER INSPECTION, 2 MORE LATCHES ARE EXPERIENCING STRESS FRACTURES IN PLASTIC MOLDING. *TR
Structure, Latches/locks/linkages, Jun 9, 2011
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLE TRIM COMPLETELY SHATTERS FOR NO APPARENT REASON. DOOR HANDLES ARE INOPERATIVE FROM INSIDE THE VEHICLE. EVERY DOOR HANDLE HAS THIS SAME ISSUE. CHRYSLER-JEEP OFFICIALLY DENIES ANY CULPABILITY, BUT WILL GIVE A DISCOUNT OFF OF THE $2,500 REPAIR BILL, SO CONSUMERS MUST PAY $1,000 FOR THE MANUFACTURING DEFECT. EVEN EXTENDED WARRANTIES WILL NOT COVER THE ISSUE. I HOPE TO GOD NO ONE EVER DESPERATELY NEEDS TO GET OUT OF ONE OF THESE DEATH TRAPS IN AN EMERGENCY. *TR
Structure, Latches/locks/linkages, Jun 8, 2011
MY 2005 JEEP GRAND CHEROKEE HAS BROKEN DOOR HANDLES. THE DEALER WANTS $750 IN ORDER TO FIX THE PART. IT IS A SAFETY CONCERN FOR MY CHILDREN IN THE BACK SEAT WHO WILL NOT BE ABLE TO GET OUT OF THE CAR IF THERE WAS AN ACCIDENT. THIS JUST OCCURRED IN THE LAST MONTH. I WILL FIX THE PIECE ON MY OWN DIME BUT IT SEEMS KIND OF OUTRAGEOUS FOR A DOOR HANDLE. IF NOT FOR MY KIDS I WOULD SKIP IT AND JUST SUFFER WITH THE BROKEN DOOR HANDLE. *TR
Structure, Latches/locks/linkages, Jun 4, 2011
NORMAL DOOR USE, DOOR HANDLES CRACKING THEN BREAKING. WORRIED ABOUT SAFETY. NOTHING DONE TO REPAIR. THREE OUT OF THE FOUR ARE BROKEN. *TR
Structure, Latches/locks/linkages, May 31, 2011
INTERIOR DOOR HANDLES OF THE JEEP GRAND CHEROKEE HAVE CRACKED AND FALLEN OFF LEAVING THE DOORS UNABLE TO OPEN FROM THE INTERIOR. *TR
Structure, May 30, 2011
REAR DOOR POCKETS COMPLETELY CRACKED AND BROKE OUT, MAKING IT IMPOSSIBLE TO OPEN DOORS FROM THE INSIDE. FRONT DOOR POCKETS ARE CRACKED AND BROKEN ALSO BUT NOT COMPLETELY YET. PURCHASED VEHICLE USED FROM DEALER ON DECEMBER 2008 AT 33000 MILES VEHICLE IS IN EXCELLENT CONDITION ACCEPT FOR DOOR POCKETS. CONTACTED MANUFACTURE ON SAFETY ISSUE AND MADE COMPLAINT OVER PHONE, NEVER RECEIVED A RESPONSE FROM MANUFACTURE.
Electrical system, Structure, May 30, 2011
VEHICLE STALLS AT RANDOM, AND LOOSES POWER STEERING CAPABILITY, CAN CAUSE A CRASH ON WINDY ROADS. VERY SCARY. HAS BEEN TO DEALER MULTIPLE TIMES IN ARIZONA AND HAS NOT BEEN ABLE TO FIX. THEY TRIED TO FIX IT UNDER WARRANTY AND UNDER EXTENDED WARRANTY FROM CHRYSLER. ALSO WHEN VEHICLE STALLS LOOSES POWER, CAN'T IMMEDIATELY OPEN WINDOWS OR DOORS. DOORS ON THIS VEHICLE ALSO INTERIOR HANDLES ALL WERE BROKEN PREMATURELY RIGHT AFTER WARRANTY EXPIRED AT 48000 MILES. THIS SECOND PROBLEM IS SO COMMON THAT DEALER DOESN'T HAVE PART IN STOCK, FACTORY BACK ORDER AND JEEP WON'T FIX IT. THIS SECOND PROBLEM IS A SAFETY ISSUE AS WELL BECAUSE CAN'T OPEN DOOR, WITH HANDLE FROM INSIDE IN AZ 110 F CAN BE DEADLY, OR DURING A CRASH OR FIRE
Structure, Latches/locks/linkages, May 26, 2011
MY 2005 JEEP GRAND CHEROKEE LIMITED INTERIOR DOOR HANDLE BROKE OFF LIKE MANY OTHER OWNERS. THIS SHOULD NOT HAPPEN, ALL MY DOOR PIECE AROUND HANDLE BROKE OFF COMPLETELY. I UNDERSTAND MANY PEOPLE HAVING SAME PROBLEM CLAIM MANUFACTURE DEFECT. JEEP SHOULD TAKE ACTION TO CORRECT THIS BEFORE SOMEONE GET BADLY HURT. *TR
Structure, Latches/locks/linkages, May 26, 2011
I CURRENTLY OWN A 2005 JEEP GRAND CHEROKEE AND APPROXIMATELY SEPTEMBER OF LAST YEAR I OBSERVED THE FRONT PASSENGER INTERIOR DOOR HOUSING TO BE CRACKED AND LOOSE. I WAS BEWILDERED HOW THIS HAPPENED. IN APRIL OF THIS YEAR MY SEVEN YEAR OLD DAUGHTER WAS IN THE REAR SEAT BEHIND THE DRIVER SEAT. I STOPPED THE VEHICLE AND EXITED. I WAS WAITING FOR MY DAUGHTER TO COME OUT AND SHE BEGAN TO BANG ON THE GLASS IN A PANIC. I OPENED THE DOOR FROM THE OUTSIDE AND SHE WAS CRYING AND TOLD ME SHE COULDN'T GET OUT THAT THE INTERIOR HANDLE WAS BROKEN. I LOOKED AT THE HANDLE AND DISCOVERED THE HOUSING TO BE COMPLETELY BROKEN APART LIKE THE FRONT PASSENGER ONE, BUT THE REAR HANDLE WAS JUST DANGLING AND IS INOPERABLE. IT WAS AT THIS TIME I BEGAN TO RESEARCH THIS ISSUE TO SEE IF IT IS A PROBLEM WITH OTHER JEEP OWNERS. SURE ENOUGH IT IS A PROBLEM WITH HUNDREDS OF JEEP OWNERS, AND MY RESEARCH SHOULD THAT THERE ARE 65 COMPLAINTS FILED UNDER LATCHES/LOCKS/LINKAGES; 29 COMPLAINTS UNDER STRUCTURE: BODY: DOOR; AND 10 COMPLAINTS UNDER LATCHES /LOCKS/LINKAGES:DOOR:LATCH, NOT COUNTING OTHER SITE COMPLAINTS WHEN YOU CONDUCT A GOOGLE SEARCH. I WENT TO A LOCAL JEEP DEALER WHO INFORMED ME THAT MY WARRANTY IS UP AND THEY DO NOT HAVE ANY KNOWLEDGE OF ANY RECALLS. I AM CONCERNED AS IF TWO HANDLES ARE BROKE, IT IS A MATTER OF TIME THE OTHER TWO WILL ALSO BREAK. I ALSO FIND THIS TO BE A SERIOUS!!!, SAFETY ISSUE AS IF THERE IS AN EMERGENCY, HOW WILL A CHILD EXIT MY REAR SEAT IF THEY ARE SITTING BEHIND THE DRIVER AND IF THE HANDLE BREAKS ON THE OTHERSIDE THERE IS NO GETTING OUT FROM WITHIN THE VEHICLE. THIS OF COURSE CAN RESULT IN THE DEATH OF A PASSENGER. I HOPE YOUR AGENCY CAN ASSIST ME WITH THIS PROBLEM IN GETTING THESE HANDLES REPLACED BEFORE THE UNTHINKABLE HAPPENS. THANK YOU IN ADVANCE. *TR