2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: structure
405 reports, newest first. Show all
Structure, May 18, 2011
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED THE CONTACT NOTICED THE PLASTIC THAT HOLDS THE DOOR HANDLE WITHIN THE INTERIOR WAS DETERIORATING ON BOTH THE FRONT DRIVER AND PASSENGER SIDE DOORS. THE CONTACT STATED THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE DOORS NEEDED TO BE OPEN FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT HE WAS INFORMED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Structure, Latches/locks/linkages, May 15, 2011
2005 JEEP GRAND CHEROKEE - ALL 4 PLASTIC DOOR HANDLES HAVE BROKEN OFF - PLASTIC FALLING APART AND INTO INSIDE OF DOOR - THE ONLY WAY TO GET OUT IS TO OPEN FROM THE OUTSIDE. VERY DANGEROUS IF YOU ARE UNABLE TO GET OUT OF VEHICLE - I HAVE TRIED TO GORILLA GLUE THEM BACK TOGETHER AND THEY JUST KEEP CRUMBLING. *TR
Structure, Latches/locks/linkages, May 13, 2011
2005 JEEP GRAND CHEROKEE LIMITED WITH 3 OF 4 DOOR HANDLES BROKEN OFF. HUGE SAFETY ISSUE IF VEHICLE INVOLVED IN A CRASH OR INTO WATER. NO WAY TO SAFELY GET ALL PASSENGERS OUT. WE BOUGHT THE VEHICLE USED AND WAS UNAWARE OF THE ISSUE AND WITHIN WEEKS OF BUYING THE VEHICLE, THE HANDLES STARTED TO BREAK AND FALL OFF. *TR
Structure, Latches/locks/linkages, May 12, 2011
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE 2 BACK DOOR HANDLES HAVE FALLEN OFF. WE TOOK THIS UP WITH CHRYSLER AND WAS TOLD THIS IS NOT UNDER WARRANTY. THIS IS A QUALITY/DESIGN FLAW AND A HUGE SAFETY ISSUE. CHRYSLER NEEDS TO RECOGNIZE THIS AND RE-CALL AND FIX THIS ISSUE. WE THEN TOOK OUR JEEP INTO A DEALER TO GET IT FIXED AND PAID $736 FOR ONE DOOR PANEL. THE ONLY PANEL THAT COULD BE FIXED SINCE THE REST ARE ON BACK ORDER ??? WE ARE LEFT WITH 2 DOORS THAT DON'T OPERATE AND ONE CRACKED DOOR HANDLE THAT EVENTUALLY WILL FALL OFF TOO. PLEASE HELP ADDRESS THIS CONCERN WITH THE 2005 JEEP GRAND CHEROKEE. THANK YOU *TR
Structure, May 10, 2011
I HAVE A 2005 JEEP GRAND CHEROKEE LIMITED. I JUST HIT 50,000 MILES, AND IT IS SPORADIC AT BEST THAT I HAVE PASSENGERS IN THE REAR. I HAVE KEPT MY VEHICLE IN IMMACULATE CONDITION. HOWEVER, BOTH OF MY REAR DOOR HANDLES ARE COMPLETELY BROKEN. I HAVE TO OPEN THE DOORS FROM THE OUTSIDE. MY FRONT TWO DOOR HANDLES ARE CRACKED WITH PIECES MISSING BUT STILL OPERATIONAL FOR THE MOMENT, BUT I'M SURE IT'S ONLY A MATTER OF TIME. IF I WERE IN AN ACCIDENT AND RENDERED UNCONSCIOUS MY REAR PASSENGERS HAVE NO WAY OF EXITING THE VEHICLE IN CASE OF FIRE OR OTHER EVENT WOULD REQUIRE A QUICK EXIT. THIS IS ABSOLUTELY A SAFETY HAZARD DUE TO A MANUFACTURER DEFECT. *TR
Structure, Latches/locks/linkages, May 6, 2011
THE INSIDE DOOR HANDLES DO NOT FUNCTION DUE TO BAD PLASTIC THAT HOLDS THEM IN PLACE AND THIS WILL NOT ALLOW ME OR MY PASSENGERS TO EXIT THE VEHICLE INCASE OF A FIRE OR ACCIDENT. IT STARTED OUT AS A SMALL CRACK AND NOW THEY ALL ARE BREAKING OFF. *TR
Structure, Latches/locks/linkages, May 5, 2011
IN MY 2005 JEEP GRAND CHEROKEE LIMITED I BEGAN TO NOTICE THE PLASTIC THAT THE DOOR HANDLE WAS CONNECTED BY BEGAN TO CRACK, WITHIN A FEW WEEKS THE ENTIRE DOOR HANDLE WAS NO LONGER WORKING LEAVING ME TO HAVE TO OPEN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THIS IS A VEHICLE SAFETY ISSUE, DUE TO A SUPPLIER'S DEFECTIVE PLASTIC RESIN MIX, NOT A WARRANTY ISSUE. IN CASE OF A CRASH OR FIRE, A PASSENGER OR DRIVER MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE AND COULD BE TRAPPED IN AND COULD DIE, MY PASSENGER SIDE IS ALSO HANGING VERY LOOSELY AND SOON WILL NOT WORK AS WELL. THE DOOR HANDLE IS NOT A SEPARATE PART AS IN MOST VEHICLES SO THE ENTIRE DOOR HANDLE MUST BE REPLACE. THE DEALER CHARGES MORE THAN 800 DOLLARS TO FIX A DOOR PIECE, AND THE PART WILL JUST BE REPLACED WITH ANOTHER DOOR PANEL WITH THE EXACT SAME PLASTIC THAT WILL BREAK EVENTUALLY AGAIN. *TR
Structure, Latches/locks/linkages, May 3, 2011
I HAVE HAD MY 2005 JEEP GRAND CHEROKEE FOR 3 YEARS. ONE YEAR AGO, I GOT A CRACK IN THE PLASTIC AROUND THE DRIVERS SIDE DOOR HANDLE. THEN 6 MONTHS AGO, THE FRONT PASSENGER DOOR HANDLE CRACKED. LAST MONTH, THE REAR PASSENGER DOOR HANDLE BROKE OFF WHILE A FRIEND WAS TRYING TO EXIT. THE DOOR HANDLES ARE SLOWLY BREAKING OFF AT THE PLASTIC AROUND THE DOOR HANDLE. *TR
Structure, Latches/locks/linkages, May 3, 2011
I OWN A 2005 JEEP GRAND CHEROKEE AND ALL MY INTERIOR DOOR HANDLES ARE BREAKING,I HAVE THREE SMALL CHILDREN AND I AM CONCERNED THEY WOULD NOT BE ABLE TO GET OUT OF THE VEHICLE IF ANYTHING WERE TO HAPPEN. *TR
Structure, Latches/locks/linkages, Apr 29, 2011
2005 JEEP GRAND CHEROKEE LIMITED (5.7L): INTERIOR PLASTIC HOLDING DOOR HANDLES HAS BEEN CRACKED FOR QUITE SOME TIME AND NOW THEY ARE BROKEN. I AM THE SOLE OWNER OF THE VEHICLE (I'M SINGLE, NO KIDS) AND MY REAR DOOR HANDLES HAVE RARELY EVER BEEN USED, YET THEY ARE COMPLETELY BROKEN NOW. APPARENTLY THIS IS A VERY COMMON TREND AMONG THESE 2005-2008 JEEP MODELS AND THIS IS A SERIOUS SAFETY ISSUE AS REAR PASSENGERS ARE UNABLE TO EXIT THE VEHICLE FROM THE INSIDE. THE STEPS TO REPAIR A SIMPLE DOOR HANDLE AND CRACK REQUIRES THE ENTIRE PANEL TO BE REPLACED, AT $400+ EACH. THESE DEALER REPLACEMENT PARTS ARE ON NATIONAL BACK-ORDER DUE TO THE EXTREME AMOUNT OF CASES WITH THIS. *TR
Structure, Latches/locks/linkages, Apr 27, 2011
THERE IS A DEFECT IN THE PLASTIC USED TO MAKE THE DOOR PANELS ON MY 2005 JEEP GRAND CHEROKEE. THE PLASTIC AROUND THE DOOR HANDLE LATCHES IS BREAKING APART AND CRUMBLING. ALL 4 DOORS ARE HAVING THE SAME ISSUE OF THE PLASTIC FAILING. IF THE PLASTIC CONTINUES TO BREAK APART THE DOOR HANDLE WILL FAIL AND YOU WILL NOT BE ABLE TO OPEN THE DOOR. THIS IS SAFETY ISSUE WHICH COULD PREVENT MYSELF OR PASSENGERS FROM EXITING VEHICLE IN CASE OF AN EMERGENCY. DEALERSHIP WAS CONTACTED AND INFORMED OF THE DEFECT. DEALERSHIP STATED THERE WAS NO RECALL AND THEY HAD NOT COME ACROSS SAID PROBLEM BEFORE. I INFORMED THEM THAT IT WAS OBVIOUS DEFECT SINCE ALL THE DOORS WERE DEGRADING AT THE SAME TIME. DEALERSHIP STATED THAT MY ONLY OPTION WAS TO BUY NEW DOOR PANELS FOR $2600. MY RESEARCH SHOWS THAT THIS IS NOT AN ISOLATED INCIDENT AND THERE HAVE BEEN MANY COMPLAINTS OF THE DEFECT DOOR PANELS. THIS IS A SERIOUS SAFETY ISSUE AND CHRYSLER NEEDS TO RECALL THE DOOR PANELS ON THIS MODEL. *TR
Structure, Latches/locks/linkages, Apr 25, 2011
JEEP GRAND CHEROKEE INTERIOR DOOR PANEL BROKE & DOOR WILL NOT OPEN FROM INSIDE THE VEHICLE CAUSING A SAFETY HAZARD. THIS IS THE 2ND DOOR HANDLE THAT HAS BROKEN IN THE VEHICLE. IN SEARCHING TO FIX THE BACK DOOR, I FOUND AN ARTICLE SHOWING THAT CHRYSLER WAS AWARE OF A RESIN PROBLEM WITH THIS VEHICLE. I CAN FIND A SAFETY RECALL FOR THE LOCKS. *TR
Structure, Latches/locks/linkages, Apr 22, 2011
OVER THE PAST 2 YEARS ALL 4 OF MY INTERIOR DOOR HANDLES ARE BROKEN ON MY 2005 JEEP GRAND CHEROKEE. I ONLY HAVE PASSENGERS IN MY VEHICLE ONE DAY A WEEK AT THE MOST. THIS IS NOT A WARRANTY ISSUE, BUT A SUPPLIER'S DEFECTIVE PLASTIC RESIN MIX. THE ENTIRE DOOR PANEL MUST BE REPLACED NOT JUST THE HANDLE. *TR
Structure, Apr 20, 2011
THE FRONT PASSENGER DOOR HANDLE ON MY 2005 JEEP GRAND CHEROKEE HAS BROKEN OFF AND IS UNUSABLE. , THE PLASTIC SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN, LEAVING THE HANDLE UNMOUNTED AND USELESS THE OTHER THREE ARE CRACKING AND WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURER HAS BEEN UNWILLING TO ACCEPT RESPONSIBILITY FOR THE ISSUE. THEY DECLINED MY CLAIM WITH MY 100,000 MILE 7 YEAR MAXIMUM CARE UPGRADE EXTENDED WARRANTY. AT FIRST THEY OFFERED (THEN RETRACTED) A GOODWILL GESTURE OF COVERING ALL BUT $500 FOR THE REPLACEMENT. THEY DO NOT CONSIDER THIS A SAFETY ISSUE! THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE.
Structure, Latches/locks/linkages, Apr 17, 2011
DOOR HANDLES FALLING OFF DUE TO A SUPPLIERS DEFECTIVE PLASTIC RESIN MIX. IN CASE OF A FIRE OR CRASH A PASSENGER OR DRIVER MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE AND DIE FROM THIS DEFECT. THIS IS A 2005 JEEP GRAND CHEROKEE LIMITED. *TR
Structure, Latches/locks/linkages, Apr 17, 2011
I HAVE 2005 JEEP GRAND CHEROKEE. THE PROBLEM IS THAT 3 OF THE 4 INSIDE DOOR HANDLES ARE BROKEN. THE PLASTIC THAT HOLDS THE HANDLE IN PLACE IS VERY THIN CHEEP PLASTIC THAT CRACKS AND BREAKS THERE ARE HOLES IS SOME OF THEM AND ON THE DRIVER DOOR THE LATCH IS COMPLETELY BROKEN. THIS CAN VERY EASILY BECOME A LIFE THREATING ISSUE IF THERE WAS A FIRE AND SOME ONE COULD NOT GET OUT OF THE CAR. IF YOU LOOK ON LINE YOU CAN FIND THAT IS A VERY COMMON PROBLEM WITH THE 05 MODELS. THIS IS A YOUTUBE LINK THAT WILL SHOW YOU A IN DETAIL THE PROBLEM THAT I AM TALKING ABOUT(HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY&FEATURE=RELATED) IF YOU NEED TO CONTACT ME TO VERIFY ANYTHING OR HAVE ANY QUESTIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Latches/locks/linkages, Apr 14, 2011
PLASTIC PANELS THAT HOLD THE DOOR HANDLES ARE CRACKING AND BREAKING, CAUSING THE DOOR HANDLES NOT TO WORK. AFTER THE DOOR PANELS BREAK WE CANNOT OPEN THE DOORS FROM INSIDE THE CAR. AT THIS POINT WE HAVE ONE DOOR COMPLETELY INOPERABLE, ONE WITH PLASTIC BROKEN AND MISSING, AND TWO WHERE THE CRACKING HAS STARTED. *TR
Structure, Latches/locks/linkages, Apr 13, 2011
MY 2005 GRAND JEEP CHEROKEE LIMITED HAS DEFECTIVE DOOR PANELS. 3 DOOR PANELS HAVE HOLES AROUND THE HANDLE, 1 IS COMPLETELY BROKEN AND IS WILL NOT OPEN THE DOOR. THE 4TH DOOR PANEL IS CRACKING. SOON ALL FOUR DOORS WILL NOT BE ABLED TO BE OPENED FROM THE INSIDE, CAUSING A SAFETY ISSUE.THIS CAR IS IN MINT CONDITION WITH ONLY 26,000 MILES ON IT. THIS IS A DEFECT, NOT WEAR AND TEAR!! *TR
Structure, Latches/locks/linkages, Apr 11, 2011
3 OUT OF 4 DOOR HANDLES HAVE DEVELOPED CRACKS ON THE PLASTIC DOOR PANEL IN MY 2005 JEEP GRAND CHEROKEE. ONE OF THE DOORS IS NO LONGER OPERATIONAL WITHOUT ROLLING DOWN THE WINDOW AND PULLING THE OUTSIDE DOOR HANDLE. THIS IS CLEARLY A DESIGN DEFECT FROM FAULTY PLASTIC ATTACHMENTS. IF THERE WAS AN ACCIDENT THE PASSENGER MAY NOT BE ABLE TO QUICKLY EXIT THE VEHICLE, ESPECIALLY IF THE ELECTRIC WINDOWS NO LONGER FUNCTIONED. CHRYSLER NEEDS TO FIX THIS. *TR
Structure, Apr 11, 2011
I OWN A 2005 JEEP GRAND CHEROKEE AND ALL OF MY DOOR HANDLES ARE BROKEN AND/OR MISSING. THIS CAUSES MASSIVE CONCERN FOR THE SAFETY OF ANY PASSENGERS IN MY CAR. YOU CANNOT OPERATE THE DOORS FROM THE INSIDE AND IF WE GET INTO A WRECK, THEY WOULD BE UNABLE TO GET OUT OF THE VEHICLE. I HAVE RESEARCHED THIS PROBLEM ONLINE AND IT IS RIDICULOUS THAT THE PARTS ARE SO CHEAP AND JEEP WILL NOT DO A RECALL TO FIX THE PROBLEM. MOST CONSUMERS DO NOT HAVE $2000.00 TO HAVE THE DOORS REPAIRED WITH THE SAME CHEAP PLASTIC TO END UP IN THE SAME SITUATION AGAIN. PLEASE JEEP, DO SOMETHING ABOUT THIS PROBLEM ASAP!!!!!!!! *TR
Structure, Latches/locks/linkages, Apr 9, 2011
2005 JEEP GRAND CHEROKEE LIMITED HEMI ENGINE, DOOR PANEL CRACKS LEAVING HANDLES BROKEN OFF IN REAR, TWO FRONT DOOR HANDLES SHOW SIGNS OF SEVERE CRACKS, LOOSE. CONTACTED LOCAL DEALER WHO SAID THEY WOULD COVER A PORTION OF THE REPLACEMENT, NO RECALLS WERE ISSUED ETC..THIS VEHICLE ON OCCASION HAS CHILDREN AS PASSENGERS AND I WOULD THINK CHRYSLER WOULD BE CONCERNED FOR THE SAFETY OF PASSENGERS WITH DOOR HANDLES THAT ARE BROKEN. IT APPEARS THAT THE MATERIAL THAT THESE PARTS ARE MADE OF ARE VERY LOW QUALITY AND I AM SHOCKED THAT THE MANUFACTURE HAS NOT STEPPED UP TO THE PLATE AND PAID FOR THE REPLACEMENT. AFTER WHAT I HAVE READ ON BLOGS AND ON LINE ABOUT THE SAME COMPLAINT FROM OTHER JEEP OWNERS, THIS MAKES ME CONSIDER NOT BUYING ANOTHER CHRYSLER PRODUCT IN THE FUTURE. *TR
Structure, Latches/locks/linkages, Apr 9, 2011
MY 2005 JEEP GRAND CHEROKEE LIMITED HAS 68K MILES AND 2 OUT OF THE 4 INTERIOR DOOR HANDLES ARE BROKEN. THE OTHER 2 THAT AREN'T BROKEN ARE CRACKED AND COULD POSSIBLY BREAK ANYTIME. I AM FEARFUL THAT IN THE EVENT THAT SOMETHING WERE TO HAPPEN TO THE BATTERY IN THE VEHICLE DURING AN ACCIDENT, MY TWO CHILDREN IN THE REAR SEATS WILL NOT BE ABLE TO GET OUT. MY VEHICLE IS 6 YEARS OLD BUT HAS VERY LITTLE MILES ON IT AND THE HANDLES SHOULDN'T HAVE BROKEN SO EASILY. THERE HAS BEEN NO ABUSE TO THE HANDLES AT ALL. THERE IS NO AFTERMARKET REPAIRS AVAILABLE FOR THIS VEHICLE THAT I CAN FIND AND THE ONLY REMEDY IS TO PURCHASE NEW DOOR PANELS. LIKE EVERYONE ELSE IN THE USA, I DON'T HAVE THE MONEY TO REPLACE SOMETHING LIKE THAT, THAT SHOULDN'T HAVE BROKEN IN THE FIRST PLACE. *TR
Structure, Latches/locks/linkages, Apr 8, 2011
MY 2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES HAVE ALL BROKEN LOOSE FROM THEIR DOOR PANELS MAKING THEM INOPERABLE. I HAVE INQUIRED ABOUT ANY ASSISTANCE FROM THE MANUFACTURER SINCE THE PROBLEM SEEMS TO HAVE BEEN CAUSED BY FAULTY MATERIAL AND REALLY POOR DESIGN. THE ANSWER HAS BEEN NEGATIVE. I AM CONCERNED THAT IN AN EMERGENCY IT WOULD BE IMPOSSIBLE TO EXIT THE VEHICLE IF I WERE NOT ABLE TO GET THE WINDOWS DOWN TO USE THE EXTERIOR HANDLE.I FEEL A RECALL IS DEFINITELY IN ORDER SINCE THE PRICE TO REPLACE THESE PANELS IS EXORBITANT ( $700.00 TO $800.00 EACH) AND NO ASSISTANCE IS BEING OFFERED THROUGH THE MANUFACTURER. THERE ARE MULTIPLE CASES IN YOUR FILE REGARDING THIS ISSUE AND A HUGE AMOUNT OF DOCUMENTATION FROM CUSTOMERS ON THE INTERNET!!! PLEASE HELP ALL OF US RECTIFY THIS DANGEROUS SITUATION. PLEASE DON'T WAIT UNTIL AN INJURY OR DEATH IS REPORTED THAT WAS CAUSED BY THIS PROBLEM !! *TR
Structure, Latches/locks/linkages, Apr 4, 2011
ONE OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAS BROKEN OFF AND IS UNUSABLE. THE OTHER THREE ARE CRACKING AND I AM FEARFUL THAT THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURER HAS BEEN UNWILLING TO EVEN DISCUSS THE ISSUE. THE ORIGINAL DEALER IS OUT OF BUSINESS AND THE LOCAL DEALER STATES IT IS $680 PER DOOR TO FIX. PARTS TO FIX THE DOOR HANDLES ARE UNAVAILABLE FOR SALE OUTSIDE THE DEALERSHIPS. DUE TO THE SAFETY ISSUE OF BEING UNABLE TO EXIT THE BACK SEAT AREA FROM THE INSIDE, I AM FEARFUL TO ALLOW ANYONE TO RIDE IN THE BACK SEAT AT THIS TIME. IF AN ACCIDENT WERE TO OCCUR, THEY COULD BE UNABLE TO EXIT THE CAR FROM THE INSIDE. I SEE THERE ARE NUMEROUS COMPLAINTS POSTED AS WELL AS A WEBSITE WHERE HUNDREDS OF PEOPLE ARE STATING THE SAME EXACT ISSUE WITH THEIR 2005 JEEP. THERE WAS NOT ANY OUTSIDE CIRCUMSTANCES THAT CAUSED THIS DEFECT. 99% OF THE TIME I AM THE ONLY PERSON IN THE VEHICLE. THE DEALER STATES IT IS ?NORMAL WEAR AND TEAR?. WHAT A CROCK MY DOOR HANDLE GETS USED 10 TIMES A DAY AND IT HAS FAILED "YET" THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE. *TR
Structure, Latches/locks/linkages, Apr 4, 2011
2006, 2007, 2008, HYUNDAI SONATAS. SUNVISOR FAILS TO REMAIN IN POSITION OR PLASTIC ARM COVER BREAKS CAUSING THE SUNVISOR TO NOT STAY IN THE UPWARD POSITION. THIS IS A SAFETY ISSUE. WHILE ON A TRIP THE SUNVISOR FAILED TO REMAIN UPRIGHT IMPAIRING ROAD VISION. THERE HAVE BEEN THREE TSB BULLETINS REGARDING THE SONATA SUNVISORS. THE PROBLEM PERSISTS AND THE INTERNET IS LOADED WITH CUSTOMER COMPLAINTS REGARDING RECENT FAILURES OF THE SUNVISOR TO REMAIN IN POSITION. *TR