2005 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 2,051

Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.

Primary concernElectrical system927 reports · 45% of complaints
Owner complaints2,051Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system927
  2. Structure405
  3. Power train253
  4. Latches/locks/linkages163
  5. Engine134
  6. Other or unspecified134
  7. Service brakes96
  8. Air bags95

Recalls and investigations

  1. Electrical system, ignition, switchJul 21, 2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

    Campaign 14V438000 on NHTSA.gov

  2. Power train, transfer case (4-wheel drive)May 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

    If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

    Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

    Campaign 13V175000 on NHTSA.gov

  3. SuspensionJun 19, 2009

    ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.

    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.

    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.

    Campaign 09E039000 on NHTSA.gov

  4. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  5. Power train, automatic transmissionSep 14, 2005

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

    IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

    DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 05V396000 on NHTSA.gov

Representative owner complaints: structure

405 reports, newest first. Show all

  1. Structure, Latches/locks/linkages, Apr 3, 2011

    NOTICE CRACKS ON 3 DOOR PANELS ABOUT 2 1/2 YEARS THEN ABOUT 2 YEARS AGO ALL 3 PANELS BROKE IN PEICES NOW ITS VERY UNSAFE AS DOORS WILL NOT OPEN FROM INSIDE CAR 2 FRONT DOORS AN 1 REAR DOOR... *TR

  2. Structure, Latches/locks/linkages, Apr 1, 2011

    I AM THE OWNER OF A 2005 JEEP GRAND CHEROKEE AND ALL BUT ONE OF THE DOOR HANDLES ON THE INSIDE PANEL HAVE FALLEN OUT AND IT IS JUST A MATTER OF TIME BEFORE THE OTHER ONE DOES BECAUSE IT IS ALREADY CRACKING. THIS IS A REAL SAFETY ISSUE AS IF ANYTHING HAPPENS THE DOORS CANNOT BE OPENED FROM THE INSIDE. I HAVE READ THAT THIS IS REAL COMMON BECAUSE OF THE MATERIAL USED TO MAKE THESE DOORS AND HAS HAPPENED TO A WHOLE LOT OF PEOPLE. THE DEALERSHIPS WANT LIKE $700 A DOOR TO REPLACE. *TR

  3. Structure, Latches/locks/linkages, Apr 1, 2011

    I HAVE A 2005 JEEP GRAND CHEROKEE AND THE INSIDE DOOR PANELS ARE A HARD PLASTIC ONE PIECE DOOR PANEL. THE PLASTIC THAT IS BEHIND THE DOOR HANDLES IS BROKEN AND CRACKED AND I AM VERY MUCH CONCERNED ABOUT THE SAFETY OF BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY OR EVEN DURING NORMAL CIRCUMSTANCES. I HAVE BEEN TOLD THAT JEEP REFUSED TO DO A RECALL AND THE REPLACEMENTS ARE VERY EXPENSIVE. MY VEHICLE ONLY HAS 61,000 MILES AND AGAIN THIS IS SOMETHING THAT IS WIDE SPREAD IN THIS MODEL WITH OTHER OWNERS AND A RECALL SHOULD BE DONE. *TR

  4. Structure, Latches/locks/linkages, Mar 30, 2011

    I OWN A 2005 JEEP GRAND CHEROKEE. I HAVE READ OVER 500 COMPLAINTS ABOUT THE OBVIOUS MANUFACTURER'S DEFECT ASSOCIATED WITH THE INTERIOR DOOR RELEASE SYSTEMS CONTAINED IN THIS VEHICLE. I MUST ASSUME THAT "WE" ARE WAITING FOR A NUMBER OF DEATHS BEFORE THIS EVIDENT FLAW WILL BE RECALLED. I AM NOW DOWN TO ONE WORKING DOOR ON MY GRAND CHEROKEE. OTHER THAN THAT, MY JEEP IS IN GREAT CONDITION, FOR I AM VERY PARTICULAR ABOUT MAINTAINING MY VEHICLE PROPERLY. AFTER HUNDREDS OF JEEP GRAND CHEROKEE OWNERS HAVE SUBMITTED OFFICIAL COMPLAINTS, WOULDN'T IT BE SAFE TO SAY THAT THESE COMPLAINT REPRESENT THOUSANDS, IF NOT TENS OF THOUSANDS OF INCIDENTS? LET'S FACE IT... MOST VEHICLE OWNERS WILL LIVE WITH THIS, OR PAY TO HAVE IT REPAIRED, BUT FEW ACTUALLY SUBMIT A WRITTEN COMPLAINT. I HAVE BEEN QUOTED A PRICE OF $700 PER DOOR TO HAVE THESE DOOR RELEASE SYSTEMS REPLACED. AS A SINGLE MOTHER, I DON'T HAPPEN TO HAVE AN EXTRA $2,800 TO PAY FOR SOMETHING THAT SHOULD BE TAKEN CARE OF BY THE MANUFACTURER. ONE DAY... HEAVEN FORBID... SOMEONE (HOPEFULLY NOT A CHILD) WILL BE TRAPPED INSIDE A JEEP GRAND CHEROKEE DURING AN EMERGENCY. ONLY THEN, I ASSUME, WILL A RECALL BE ISSUED. WHAT A SHAME. THIS PARTICULAR VEHICLE HAS BEEN ON THE ROAD FOR SIX YEARS, AND COMPLAINTS ARE ROLLING IN. THIS IS HORRIBLE AND EXTREMELY DANGEROUS. PLEASE INVESTIGATE!!! *TR

  5. Structure, Latches/locks/linkages, Mar 23, 2011

    2005 JEEP GRAND CHEROKEE LIMITED AUTOMOBILES HAVE CRACKING AND CRUMBLING PLASTIC SURROUNDING THE DOOR HANDLES. IN CASE OF FIRE OR CRASH, YOU WOULD NOT BE ABLE TO OPEN THE DOOR TO GET OUT OF A DEADLY SITUATION, DUE TO CRACKING AND CRUMBLING PLASTIC THAT WAS USED IN THE DOOR PANELS AND HOLD THE DOOR HANDLE. IN MANY CASES 2 INCH LARGE HOLES ARE NEXT TO THE DOOR HANDLES DUE TO PLASTIC FAILURE, AND IN SOME CASES THE ENTIRE DOOR HANDLE IS NO LONGER CONNECTED TO PLASTIC AND IS INOPERABLE. THIS APPEARS TO BE THE RESULT OF A BAD MIX OF PLASTIC COMPOUNDS, AND/OR IMPROPER PRESSURES/TEMPERATUES IN INJECTION MOLDING, DURING THE ORIGINAL DOOR PANEL MANUFACTURING. CHRYSLER HAS SUPPLIER RECOVERY OPTIONS TO PAY FOR THIS REPAIR/REPLACEMENT, BUT WILL NOT ALLOW IT UNLESS EXCESSIVE PRESSURE IS PUT UPON THEM, INSTEAD PUSHING CONSUMERS TO PAY FOR THE $2200.00 REPAIR ON THEIR OWN. *TR

  6. Structure, Latches/locks/linkages, Tires, Equipment, Mar 12, 2011

    MANUFACTURER DEFECT. ALL FOUR DOOR HANDLES NOT OPERABLE. PLASTIC HINGES AND PINS ALL FRACTURED. FAULTY PLASTIC COMPONENTS. SAFETY ISSUE. UNABLE TO EXIT CAR FROM INSIDE. FAILURES STARTED AT 98,000 MILES. COST TO REPAIR EXCEEDS $2000.00. JEEP WILL NOT COVER. JEEP ISSUED NO RECALL YET COMPONENT FAILURE IS A KNOWN CATASTROPHIC FAILURE ACROSS THE MODEL. *TR

  7. Structure, Latches/locks/linkages, Mar 9, 2011

    I OWN A 2005 JEEP GRAND CHEROKEE LIMITED. 3 OF THE 4 INTERIOR DOOR HANDLES ARE BROKEN. THE 2 IN THE BACK SEAT ARE NOT FUNCTIONAL. YOU HAVE TO ROLL DOWN THE WINDOW TO GET OUT OF THE VEHICLE. YOU WILL FIND THERE ARE MANY COMPLAINTS ABOUT THE DOOR HANDLES IN THE 2005-2006 JEEP GRAND CHEROKEES. THIS A FACTORY DEFECT AND SHOULD BE REPLACED BY THE FACTORY. THERE HAS BEEN NO ABUSE TO THESE DOOR HANDLES, JUST REGULAR USE HAS CAUSED ALL THE BROKEN HANDLES. *TR

  8. Structure, Latches/locks/linkages, Mar 3, 2011

    3 OUT OF 4 INSIDE DOOR HANDLES BROKEN DUE TO CHEAP PLASTIC USED. UNABLE TO GET OUT OF JEEP FROM THE INSIDE. IF THERE WAS AN ACCIDENT, YOU COULD BE TRAPPED INSIDE. COULD CAUSE DEATH OR INJURY. DEALERSHIP CHARGING OVER $2000 OUT OF POCKET TO FIX WHEN IT WAS CAUSED BY FAULTY, BRITTLE PLASTIC. UNSAFE TO DRIVE WITH MY KIDS IN THE BACK SEAT. *TR

  9. Structure, Latches/locks/linkages, Feb 27, 2011

    DOOR HANDLE BROKEN, UNABLE TO GET OUT AFTER AN ACCIDENT. *TR

  10. Structure, Latches/locks/linkages, Feb 23, 2011

    THE INTERIOR DOOR HANDLES OF MY 2005 JEEP GRAND CHEROKEE ARE BREAKING, RENDERING THEM INOPERABLE. I HAVE ATTACHED A VIDEO LINK DETAILING THE PROBLEM. HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY I HAVE CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE. SINCE MY VEHICLE IS OUT OF WARRANTY, IT WILL COST ME $700.00 PER DOOR. I DID NOT CAUSE THE DAMAGE. THE PROBLEM STEMS FROM WEAK PLASTICS. I CONTACTED THE CORPORATE OFFICE TO EXPRESS MY CONCERN AND INQUIRE IF A RECALL HAS BEEN ISSUED. THE REPRESENTATIVE I SPOKE WITH STATED THEY HAD NOT HEARD OF THIS PROBLEM AND THERE IS NO PLANNED RECALL. THIS IS A REAL PROBLEM AND SHOULD BE ADDRESS! I HAVE SPOKE WITH NUMEROUS OWNERS AND REPAIR SHOPS, THEY HAVE SEEN THIS PROBLEM WITH THE 2005 JEEP GRAND CHEROKEE. WHAT IF I WAS IN A LIFE TREATING SITUATION AND NEEDED TO GET OUT OF MY VEHICLE? HOWEVER I CAN NOT BECAUSE MY HANDLE IS BROKEN. I DON'T HAVE CHILDREN, BUT WHAT IF THEY ARE IN A SIMILAR SITUATION AND CAN'T GET OUT? IT REALLY CONCERNS ME THAT A TRAGEDY MUST HAPPEN BEFORE CHRYSLER WILL FIX THE PROBLEM. I DO HOPE SOMEONE WILL INVESTIGATE THIS AND FORCE A RECALL. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  11. Structure, Latches/locks/linkages, Feb 21, 2011

    BACK DRIVER SIDE INTERIOR DOOR HANDLE CAN OFF WHEN A PASSENGER WAS TRYING TO EXIT. THIS DOOR IS HARDLY EVER USED. *TR

  12. Structure, Feb 16, 2011

    I OWN A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR HANDLES HAVE BROKEN AND THERE IS NO WAY TO REPLACE JUST THE DOOR HANDLE. YOU HAVE TO REPLACE EACH DOOR HANDLE. AND THAT COST ABOUT 2000.00 A PIECE FOR EACH DOOR PANEL.*TR

  13. Structure, Latches/locks/linkages, Feb 15, 2011

    THE INTERIOR DOOR HANDLES HAVE BROKEN OFF OR ARE ABOUT TO BREAK OFF IN MY 2005 JEEP GRAND CHEROKEE LIMITED HEMI. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC THAT SHATTERS UNDER NORMAL USE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE BECAUSE THE INTERIOR DOOR HANDLE DOES NOT WORK. YOU HAVE TO OPEN THE POWER WINDOW AND OPEN THE DOOR FROM THE OUTSIDE, OBVIOUSLY THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED BY CHRYSLER/JEEP. *TR

  14. Structure, Latches/locks/linkages, Feb 14, 2011

    2005 JEEP GRAND CHEROKEE PLASTIC SURROUNDING THE DRIVER SIDE DOOR HANDLE CRACKED AND FELL APART. IT WAS TAKEN APART AND GLUED BACK TOGETHER. THIS LASTED A SHORT WHILE AND IT THEN BROKE AGAIN. IT IS NOT AN EASY FIX. THE WHOLE DOOR PANEL FOR $600 DOLLARS MUST BE REPLACED. AT TIMES THE WINDOW MUST BE ROLLED DOWN TO OPEN THE DOOR USING THE OUTSIDE HANDLE.IN CASE OF AN ELECTRICAL FAILURE IN AN ACCIDENT YOU WOULD NOT BE ABLE TO EXIT THE VEHICLE.THIS IS DEFINITELY A SAFETY ISSUE. MANY JEEPS HAVE HAD ALL 4 DOOR HANDLES BREAK. THIS IS POOR CONSTRUCTION. CHRYSLER NEEDS TO STEP UP AND RECALL AND FIX THIS ISSUE AND NOT BY REPLACING IT WITH MORE CHEAP PLASTIC. *TR

  15. Structure, Latches/locks/linkages, Feb 11, 2011

    INTERIOR DOOR HANDLES HAVE BROKEN. REAR PASSENGERS CANNOT EXIT VEHICLE. SOON THE DRIVER SIDE DOOR WILL COMPLETELY FAIL. *TR

  16. Structure, Latches/locks/linkages, Feb 8, 2011

    INTERIOR DOOR HANDLES ARE BROKEN. THIS IS VERY DANGEROUS BECAUSE YOU CANNOT GET OUT OF THE CAR - ESPECIALLY IN AN EMERGENCY. THE REAR DOOR HANDLES HAVE BEEN VERY RARELY USED, AND STILL HAVE BROKEN. THIS IS DEFINITELY A MFG DEFECT THAT THEY ARE AVOIDING. VERY DANGEROUS AND UNACCEPTABLE THAT THEY (JEEP) ARE NOT RECOGNIZING THIS ISSUE. *TR

  17. Structure, Feb 4, 2011

    THE INTERIOR DOOR HANDLES BOTH FRONT AND BACK ARE CRACKING AND BREAKING OFF IN MY JEEP GRAND CHEROKEE LIMITED 2005. NO LONGER IS IT POSSIBLE TO OPEN THE FRONT PASSENGER SIDE DOOR FROM THE INSIDE. THE BACK PASSENGER SIDE DOOR IS THE SAME. BOTH THE FRONT AND BACK DRIVER SIDE HANDLES ARE CRACKING WITH PIECES OF PLASTIC BROKEN OFF. THEY ARE EVENTUALLY GOING TO BREAK OFF AS WELL. THIS IS NOT OCCURRING TO ABUSE OF OPENING THE DOORS. I HAVE PROBABLY HAD THE BACK DOORS OPENED FROM THE INSIDE A TOTAL OF 30 TIMES FOR THE THREE YEARS I HAVE OWNED THE VEHICLE. DO NOT HAVE CHILDREN THAT RIDE IN THE BACK (HAVE NONE), AND DO NOT TRANSPORT PEOPLE PLACES FROM THE BACKSEAT OF MY CAR VERY OFTEN. I HAVE SEARCHED ON LINE AND THIS IS A ISSUE FOR THOUSANDS OF OTHER 2005 JEEP CHEROKEE OWNERS. IT IS A HAZARD AND DANGER IF SOMEONE IS UNABLE TO GET OUT OF MY JEEP IN A EMERGENCY. *TR

  18. Structure, Latches/locks/linkages, Jan 21, 2011

    2005 JEEP GRAND CHEROKEE, PLASTIC DOOR PANEL AND HANDLE ASSEMBLY IS CRACKED AND OR BROKEN BEHIND WHERE THE PULL HANDLE IS. JEEP REFUSES TO FIX THIS ISSUE WITHOUT CHARGING OVER 3K FOR PARTS AND LABOR. FAILURE ON DRIVE AND PASSENGER DOOR @ 50K MILES. HANDLES ARE NOW JUST FLOATING IN DOOR CAVITY. SERIOUS BASIC SAFETY ISSUE. PLEASE MAKE THEM FIX THIS VIA RECALL. *TR

  19. Structure, Latches/locks/linkages, Jan 17, 2011

    17JAN11 -- DOOR HANDLE FAULTY -- I OWN A 2005 JEEP GRAND CHEROKEE THAT TWO HAVE CRACKED AT THE DOOR HANDLE. IF THEY CONTINUE TO FALL APART THE VEHICLE OCCUPANT WILL BE TRAPPED WITHIN THE VEHICLE. I HAVE CONTACTED CHRYSLER AND THEY ARE NOT WILLING TO FIX OR HELP WITH THE $1,400.00 BILL FOR JUST THE TWO DOOR PANELS. IF THE BATTERY WERE TO DIE YOU WOULD BE TRAPPED IN THE VEHICLE, OR IF YOU WERE FORCED OFF OF THE ROAD AND ENDED UP IN A LAKE YOU COULD NOT GET OUT. MY FRIEND HAS EXPLAINED THIS TO CHRYSLER AND THEY DO NOT FEEL THAT IT IS A CONCERN THAT THEY HAVE TO WORRY ABOUT. I EXPLAINED THAT I WOULD SEND PICTURES OF THE VEHICLE TO SHOW IT IS IN EXCELLENT CONDITION, AND GARAGE KEPT (NO DAMAGE TO THE VEHICLE), ADULT DRIVEN. WHY DID THE OTHER TWO PANELS CRACK, THEY HAVE NO ANSWER. *TR

  20. Structure, Jan 13, 2011

    TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE UNLIMITED. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE PLASTIC SUPPORT DEVICE HAD BROKEN ON ALL FOUR DOORS. THE DEALER WAS NOTIFIED AND STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED FOR $2,610. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

  21. Fuel system, Gasoline, Structure, Latches/locks/linkages, Jan 6, 2011

    ALL INTERIOR DOOR PANELS ARE CRACKED AROUND THE DOOR HANDLES. THREE OUT OF FOUR DOOR HANDLES HAVE SNAPPED OFF AND THE VERY LAST ONE IS HANGING ON BY A THREAD. THE HANDLES SEEM TO BE ATTACHED TO THE ACTUAL DOOR PANEL WHICH IS COMPRISED OF HARD PLASTIC. THE DESIGN OF THE DOOR PANEL AND THE HANDLE BEING ATTACHED IS BAD AND A SAFETY ISSUE IF YOU CAN'T EXIT THE VEHICLE IF YOUR CAR DIES AND YOU HAVE NO POWER TO OPEN THE WINDOWS. ADDITIONALLY, IF YOU NEED TO FORCE THE DOORS OPEN FROM THE INSIDE DUE TO A WRECK, CAR ON FIRE, PANICKING ETC., 9X'S OUT OF TEN YOU DON'T HAVE HANDLES AND ANY WEIGHT OR PRESSURE TO REMAINING HANDLES IF ANY WHILE CAUSE THEM TO JUST SNAP OFF. MY CAR SMELLS OF GAS CONSTANTLY AND THE LIGHT COMES ON TO TELL ME TO CHECK THE GAS CAP. I EVENTUALLY REPLACED THE GAS CAP AFTER CHECKING IT ALL OF THE TIME AND NOW THE CAR JUST SMELLS OF GAS AND MY CHECK ENGINE LIGHT COMES ON SOMETIMES. I'VE HAD THE CAR CHECKED BY MECHANICS AND THE JEEP DEALER TO NO RESOLVE. THE CONSTANT GAS SMELLS GIVE ME BAD HEADACHES AS WELL AS CONCERN WHEN I'M DRIVING. *TR

  22. Structure, Latches/locks/linkages, Jan 2, 2011

    ALL INTERIOR DOOR HANDLES INOPERATIVE DUE TO ENGINEERING DEFECT. *TR

  23. Structure, Latches/locks/linkages, Jan 2, 2011

    I OWN A 2005 JEEP GRAND CHEROKEE LIMITED HEMI , IT ONLY HAD 26,000 MILES ON IT. ALL FOUR OF THE INTERIOR DOOR PANELS HAVE NOW BROKE WHERE THE DOOR HANDLE IS ATTACHED. THE DRIVERS DOOR PANEL HAS BROKE THE WORST AND THE DOOR HANDLE IS NOT EVEN ATTACHED TO THE PANEL ANYMORE , WHICH HAS BECOME A SAFETY CONCERN. I HAVE CONTACTED MY DEALER AND TURNED IN A CLAIM FOR CUSTOMER COMPLAINTS. AFTER 3 OR 4 WEEKS THEY CONTACTED ME TO SAY IT IS OUT OF WARRANTY. THAT IS PRECISELY WHY I CALLED THEM AND EXPLAINED MY SITUATION. SURELY THEY CAN DO SOMETHING TO ALLEVIATE THIS SITUATION , ALL FOUR DOOR PANELS IS GOING TO COST AROUND $3,000 DOLLARS. I HAVE READ NUMEROUS REPORTS ABOUT THIS PROBLEM ON SEVERAL DIFFERENT SITES ON THE INTERNET. THE WHOLE INTERIOR PANEL IS CONNECTED TO WHERE THE DOOR HANDLE IS SITUATED. MEANING YOU HAVE TO REPLACE THE WHOLE DOOR PANEL. PLEASE HELP, THIS IS DEFINITELY A BIG DEFECT AND A COSTLY ONE TO US THE CONSUMER. ANY HELP TO THIS MATTER OR A FIX TO THIS SITUATION WOULD BE HUGELY APPRECIATED. *TR

  24. Structure, Dec 28, 2010

    TWO OF THE FOUR INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE BROKEN OFF AND UNABLE TO OPEN THE DOOR. THIS IS A HUGE SAFETY PROBLEM, IF THERE WERE AN ACCIDENT IT WOULD BE IMPOSSIBLE FOR TWO OF THE PASSENGERS TO BE ABLE TO EXIT THE VEHICLE. THEY WERE NOT BROKEN FROM DAMAGING ACTIONS, THEY SIMPLE HAVE JUST BROKE FROM EVERYDAY USE. *TR

  25. Structure, Latches/locks/linkages, Dec 28, 2010

    OVER THE PAST YEAR, BOTH DRIVER'S SIDE DOOR PANELS ON MY 2005 GRAND CHEROKEE (LIMITED) HAVE BROKEN. PIECES AROUND THE OPENING HANDLE HAVE SNAPPED OFF. THE FRONT DRIVER SIDE DOOR IS STILL USABLE, BUT THE REAR DRIVER SIDE DOOR HANDLE IS JUST HANGING THERE. THESE WERE NOT DAMAGED THROUGH ABUSE, INSTEAD JUST ROUTINE USE. I HAVE NOT CONTACTED MY DEALER AS I HAVE SEEN ON LINE THAT MOST PEOPLE HAVE BEEN UNSUCCESSFUL IN GETTING THEIR WARRANTIES TO BACK THEIR CLAIM AND I DON'T HAVE A LOT OF FAITH IN MY LOCAL DEALERSHIP TO GO OUT OF THEIR WAY FOR A WARRANTY CLAIM. HOPEFULLY THE NHTSA CAN MAKE DAIMLER / CHRYSLER / JEEP / FIAT, WHOEVER STEP UP TO THE PLATE AND REPAIR WHAT HAS BEEN PRETTY MUCH PROVEN TO BE A DESIGN FLAW. *TR