2005 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 2,051

Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.

Primary concernElectrical system927 reports · 45% of complaints
Owner complaints2,051Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system927
  2. Structure405
  3. Power train253
  4. Latches/locks/linkages163
  5. Engine134
  6. Other or unspecified134
  7. Service brakes96
  8. Air bags95

Recalls and investigations

  1. Electrical system, ignition, switchJul 21, 2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

    Campaign 14V438000 on NHTSA.gov

  2. Power train, transfer case (4-wheel drive)May 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

    If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

    Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

    Campaign 13V175000 on NHTSA.gov

  3. SuspensionJun 19, 2009

    ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.

    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.

    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.

    Campaign 09E039000 on NHTSA.gov

  4. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  5. Power train, automatic transmissionSep 14, 2005

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

    IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

    DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 05V396000 on NHTSA.gov

Representative owner complaints: structure

405 reports, newest first. Show all

  1. Structure, Dec 8, 2010

    LAST YEAR I BEGAN NOTICING THAT PLASTIC PIECES WERE FALLING FROM THE BACK COVER OF THE INTERIOR DOOR HANDLES. I TOOK THE VEHICLE TO THE DEALER TO SEE IF THERE WAS A RECALL ON THESE VEHICLES SINCE I CONSIDER THAT THIS WAS A SAFETY ISSUE. THE HANDLES ARE COMPLETELY LOOSE AND I HAVE TO STICK OUT MY ARM TO OPEN THE DOORS FROM THE OUTSIDE. I DON'T EVEN WANT TO IMAGINE WHAT COULD HAPPEN IF IN AN ACCIDENT. THE COST OF REPAIRING THIS IS APPROXIMATELY $2,000 SINCE IT IS NECESSARY TO PURCHASE THE INTERIOR DOOR PANEL. *TR

  2. Structure, Latches/locks/linkages, Nov 29, 2010

    THE CASINGS BEHIND THE INSIDE DOOR LATCH BEGAN TO GRADUALLY DETERIORATE UNTIL ALL FOUR DOOR CASINGS CRACKED WHICH RESULTED IN DIFFICULTY EXITING THE VEHICLE. THREE OF THE FOUR HANDLES HAVE BROKEN OFF COMPLETELY, RENDERING THE DOORS USELESS. *TR

  3. Structure, Nov 28, 2010

    ON THE DRIVERS DOOR AND THE RIGHT PASSENGER DOOR, THE PLASTIC OF THE PANEL SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN LEAVING THE HANDLE UNMOUNTED AND USELESS. OBVIOUSLY, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. *TR

  4. Structure, Latches/locks/linkages, Nov 28, 2010

    THE INTERIOR DOOR HANDLES, ALL 4, BROKE OFF, AT ALMOST THE SAME TIME. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC, AND THEY JUST SHATTERED, OR CRACKED SIMPLY BY USING THE INTERIOR DOOR HANDLE TO EXIT THE VEHICLE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE IF THE DOOR HANDLE BREAKS OFF IN YOUR HAND. *TR

  5. Structure, Latches/locks/linkages, Nov 17, 2010

    ON THE DRIVERS DOOR, THE PLASTIC OF THE PANEL SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN LEAVING THE HANDLE UNMOUNTED AND USELESS. OBVIOUSLY, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. *TR

  6. Structure, Nov 3, 2010

    THE INSIDE PLASTIC THAT MOUNTS THE DOOR HANDLES CONTINUES TO CRACK AND BREAK AWAY LEAVING THE HANDLES UNMOUNTED. THIS MUST BE A SAFETY HAZARD BECAUSE ANY POINT IN TIME THE HANDLES COULD STOP FUNCTIONING LEAVING THE DRIVER AND PASSENGERS TRAPPED INSIDE. ONCE THIS PLASTIC BROKE AWAY IT WAS ALMOST IMPOSSIBLE TO OPEN THE DOOR FROM THE INSIDE.

  7. Structure, Latches/locks/linkages, Oct 23, 2010

    2005 JEEP GRAND CHEROKEE LIMITED. BOTH FRONT AND REAR PASSENGER DOOR PANELS HAVE BROKEN AND CRACKED. THE PFRONT PASSENGER DOOR HANDLE ON THE INSIDE IS NOW INOPERABLE. IT IS NOW PERMANENTLY INOPERABLE ON A VEHICLE WITH ONLY 31,000 MILES ON IT. SO FAR THE DEALER CLAIMS NO RECALLS ARE AVAILABLE AND THE PRICE TO REPLACE IS ABOUT 800 PER DOOR. *TR

  8. Structure, Latches/locks/linkages, Oct 20, 2010

    DOOR PANEL HANDLES CRACKED ON ALL 4 DOORS, UNABLE TO EXIT THE VEHICLE FROM THE BACK. PASSENGERS ARE UNABLE TO OPEN DOOR. PLASTIC CRACKED AND FINALLY GAVE WAY IN THE REAR OF VEHICLE, FRONT DOORS ARE CRACKED AND VERY CLOSE TO GIVING WAY. HUGE SAFETY ISSUE HERE. DEFECTED MATERIALS, DATE INDETERMINABLE OF ISSUE BASED ON DEFECTS. *TR

  9. Structure, Latches/locks/linkages, Oct 17, 2010

    MY 2005 JEEP GRAND CHEROKEE DOOR HANDLES INSIDE ARE BREAKING. THEY ARE PLASTIC AND SEEM TO BE CHEAPLY MADE. THEY JUST START TO CRACK AND AFTER A FEW MONTHS THE WHOLE HANDLE IS GONE. JEEP NEEDS TO ISSUE A RECALL OR LOOK INTO THIS ISSUE BEFORE SOMEONE CANT GET OUT OF THERE VEHICLE IN A EMERGENCY. *TR

  10. Structure, Oct 14, 2010

    I HAVE A 2005 JEEP GRAND CHEROKEE AND THE 4 DOORS PANEL HANDLE AREA ARE 2 BROKEN AND 2 CRACKED, NOW ITS BECAME TO AN A SAFETY ISSUE ONCE IS VERY DIFFICULT TO OPEN THE DOORS WITH THE BROKEN PARTS, I HAVE TO SCROLL DOWN THE DRIVES AND BACK DRIVER WINDOWS TO OPEN THE DOORS FROM OUTSIDE THE CAR. OCCURS EVERY TIME HAVE TO GET OUT THE CAR. I SPOKE TO THE DEALERSHIP AND SAID IS OUT WARRANTY, I SPOKE TO CHRYSLER CUSTOMER SERVICE REP AND TOLD ME THE SAME IS OUT WARRANTY AND THERE IS NOTHING THEY CAN DO FOR MY. *TR

  11. Structure, Latches/locks/linkages, Oct 13, 2010

    RE: 2005 JEEP GRAND CHEROKEE LIMITED - INTERIOR DOOR PANELS (WHERE DOOR HANDLE IS ATTACHED) ARE CRACKING AND FALLING AWAY RESULTING IN THE DOOR HANDLES NO LONGER BEING ATTACHED TO THE DOOR. THIS REQUIRES, AT TIMES, THE DOOR TO BE OPENED FROM OUTSIDE THE VEHICLE. CHRYSLER WILL NOT REPLACE AS THE VEHICLE IS OUT OF WARRANTY. THE DEALERSHIP WANTS $700 + LABOR (PER DOOR) TO REPAIR SOMETHING THAT IS OBVIOUSLY A MANUFACTURING/MATERIAL DEFECT AND SAFETY HAZARD. *TR

  12. Structure, Latches/locks/linkages, Oct 13, 2010

    REAR PASSENGER DOOR HANDLE BROKE FROM DOOR PANEL CAUSING CHILD TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. THE HANDLE IS NOW DANGLING THERE FROM WIRE. THE OTHER DOORS ARE SHOWING SIGNS OF SPIDER CRACKS, EVENTUALLY LEADING TO BREAKAGE. *TR

  13. Structure, Latches/locks/linkages, Oct 13, 2010

    REAR PASSENGER DOOR HANDLE BROKE FROM DOOR PANEL CAUSING CHILD TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. THE HANDLE IS NOT DANGLING THERE FROM WIRE. THE OTHER DOORS ARE SHOWING SIGNS OF SPIDER CRACKS, EVENTUALLY LEADING TO BREAKAGE. *TR

  14. Structure, Latches/locks/linkages, Oct 8, 2010

    2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES ARE DEFECTIVE. PASSENGER SIDE DOOR HANDLE HAS COMPLETELY BROKEN DUE TO THE CHEAP PLASTIC AND THE DRIVER SIDE DOOR HANDLE HAS ALMOST FAILED AS WELL. I AM AFRAID THAT IN AN EMERGENCY, I AND MY PASSENGERS MIGHT NOT BE ABLE TO EXIT THE VEHICLE. I'VE BEEN READING ONLINE AND THIS APPEARS TO BE A VERY COMMON ISSUE, BUT CHRYSLER REFUSES TO FIX THE DOORS. THEY WANT $700 PLUS TO FIX EACH DOOR HANDLE, BUT YOU CAN'T EVEN GET ONE BECAUSE THEY ARE ON BACK ORDER. *TR

  15. Structure, Oct 7, 2010

    2005 GRAND CHEROKEE LAREDO THE DOOR HANDLES ARE MADE OF A DEFECTIVE PLASTIC AND BRAKES INTO SEVERAL PIECES LIVING THE DOOR HANDLE UNABLE TO OPEN THE DOORS FROM INSIDE. FOR PEOPLE WHO HAVE CHILDREN THIS IS A SAFETY ISSUE BECAUSE IF YOU ARE IN A WRECK OR IN CASE OF A FIRE THE PASSENGERS IN THE BACK SEAT IS UNABLE TO OPEN THE DOOR. I BELIEVE JEEP SHOULD RECALL THE DOOR HANDLES AT NO COST TO THEIR CUSTOMERS. I HAVE A 2005 JEEP AND 3 OF THE 4 HANDLES HAVE ALREADY BROKEN. I HAVE CHECKED INTO FIXING THE PROBLEM AND THE COST WOULD BE $400.00/DOOR AND THIS IS UNACCEPTABLE DO TO THE FACT THE COST OF VEHICLES ARE AT A RECORD HIGH YOU SHOULD HAVE TO REPLACE DOOR HANDLES EVER 5 YEARS. I HAVE ALWAYS DROVE A CHEVY. OR FORD PRODUCT AND HAVE NEVER EXPERIENCED SUCH A UNACCEPTABLE PROBLEM. I AM STARTING TO DOUBT MY DECISION ON PURCHASING A JEEP PRODUCT. *TR

  16. Structure, Latches/locks/linkages, Oct 1, 2010

    I HAVE TWO 2005 JEEP GRAND CHEROKEES. ALL THE INSIDE DOOR HANDLES ARE CRACKING AND SOME ARE COMPLETELY DESTROYED TO THE POINT YOU CAN NOT OPEN THE DOOR FROM THE INSIDE. WHICH IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. IT'S OBVIOUSLY A PROBLEM WITH THE PLASTIC BEING TOO THIN/BRITTLE. IT'S ALL OVER THE INTERNET AND THERE ARE EVEN YOUTUBE VIDEOS. *TR

  17. Structure, Sep 24, 2010

    THE INTERIOR DOOR PANELS (ALL 4) AT THE HANDLE ARE CRACKING AND BREAKING. MANY TIMES THE DOORS HAVE TO BE OPENED FROM THE OUTSIDE. I CONTACTED JEEP AND WAS TOLD THEY HAVE NEVER HEARD OF THIS PROBLEM, THAT I WAS THE ONLY PERSON TO REPORT IT. THEY TOLD ME IT WAS NORMAL WEAR AND TEAR AND THAT THEY WERE NOT RESPONSIBLE. *TR

  18. Structure, Sep 21, 2010

    MY JEEP GRAND CHEROKEE 2005 HAS ONLY 25,900 MILES AND 4 OF THE 4 INSIDE HANDLES ARE BROKEN, GONE DUE TO THE POOR QUALITY PLASTIC. THIS IS A MAJOR SAFETY CONCERN AND CHRYSLER DON'T WANNA DO NOTHING ABOUT IT!!! WHAT WAS GONNA HAVE TO HAPPEN BEFORE CHRYSLER STARTS LOOKING INTO THIS? WHAT IF ME AND MY FAMILY GET TO A CAR ACCIDENT AND CAN'T GET OUT OF THE CAR !!!! MAYBE THEN THEY WILL LOOK INTO IT!!!! *TR

  19. Structure, Sep 20, 2010

    2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR HANDLES (2) HAVE BROKEN AND CAVED INTO THE DOOR PANEL. THE DOORS MUST BE OPENED FROM THE OUTSIDE. IF SOMEONE WAS SOMEHOW TRAPPED INSIDE THE VEHICLE, THIS WOULD CREATE AN ADDITIONAL SAFETY CONCERN. THE DEALERSHIP WANTS TO CHARGE $700.00 TO FIX EACH DOOR. I HAVE SPOKEN TO SEVERAL JEEP GRAND CHEROKEE OWNERS AND THIS SEEMS TO BE A VERY COMMON PROBLEM. *TR

  20. Structure, Latches/locks/linkages, Sep 20, 2010

    2005 JEEP GRAND CHEROKEE. ALL 4 INTERIOR PLASTIC DOOR HANDLE MOUNTINGS HAVE CRACKED. THE TWO REAR HANDLES HAVE FALLEN OFF COMPLETELY. CHRYSLER SAYS THEY ARE NOT RESPONSIBLE. IT IS A SAFETY HAZARD. *TR

  21. Structure, Latches/locks/linkages, Sep 10, 2010

    2 OF 4 INTERIOR DOOR PANEL ON MY 2005 JEEP GRAND CHEROKEE ARE BROKEN. I HAVE NOT REPLACED THE PANELS DUE TO COST AND WORKING AROUND THE PROBLEM FOR NOW. *TR

  22. Structure, Latches/locks/linkages, Sep 6, 2010

    2005 JEEP GRAND CHEROKEE LIMITED EDITION INTERIOR DOOR HANDLES BREAKING OFF. 3 OF THE 4 DOOR HANDLES ARE UNABLE TO OPEN THE DOORS IN CASE OF AN EMERGENCY. DUE TO THE NUMBER OF THE SAME COMPLAINTS ABOUT THIS SAFETY ISSUE, JEEP OBVIOUSLY HAS A MANUFACTURING DEFECT THAT NEEDS A RECALL ISSUED. *TR

  23. Structure, Latches/locks/linkages, Sep 1, 2010

    2005 JEEP GRAND CHEROKEE LIMITED INTERIOR DOOR HANDLES. 3 OF MY 4 HANDLES HAVE BROKEN OFF. JEEP CHARGES $700.00 TO REPLACE THIS. IT IS A JOKE, CONSIDERING I HAVE USED THE BACKSEAT DOOR HANDLES MAYBE 15 TIMES SINCE I HAVE HAD IT SINCE 2007. I HAVE NEVER HEARD OR SEEN DOOR HANDLES ON ANY VEHICLE COMPLETELY BREAK OFF OUT OF NO WHERE. *TR

  24. Structure, Latches/locks/linkages, Aug 31, 2010

    2005 JEEP GRAND CHEROKEE, 42275 MILES, THE DOOR PANELS ON THE REAR DOORS ARE BROKEN AT THE DOOR HANDLES AND THE DOORS CANNOT BE OPENED FROM THE INSIDE. ADDITIONALLY, BOTH FRONT DOOR PANELS ARE CRACKED AT THE DOOR HANDLES AND MORE THAN LIKELY WILL BREAK SOON. HAVE INQUIRED WITH LOCAL BODY SHOP AND NEW DOOR PANELS ARE APPROXIMATELY $450 EACH AND ARE OF THE SAME DESIGN. *TR

  25. Structure, Latches/locks/linkages, Aug 26, 2010

    THE FRONT AND REAR PASSENGER SIDE DOOR HANDLES HAVE BROKEN OFF THE DOOR PANELS. THE PERSON SITTING IN THE BACK SEAT CANNOT OPEN THE DOOR ON THAT SIDE. I'VE BEEN TOLD IT WILL COST OVER $1000 TO REPLACE THE PANELS. BASED ON ALL OF THE SIMILAR COMPLAINTS I'VE HEARD AND READ ABOUT, I THINK THERE SHOULD BE A RECALL ON THIS PROBLEM. *TR