2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: structure
405 reports, newest first. Show all
Structure, Aug 13, 2015
WHEN OPENING THE PASSENGER SIDE DOOR I NOTICED IT WAS CRACKING. I JUST PURCHASED THE CAR USED AND FOUND THAT ALL 4 DOOR HAVE THE SAME ISSUE THOUGH THE BACK DOORS ARE FAR WORSE. THIS NEEDS TO BE REPAIRED ASAP. AND JEEP WILL NOT COVER THE COST FOR REPAIR AS IT'S NOT ON THEIR RECALL LIST. IT CAN RESULT IN INJURY IF THERE IS AN EMERGENCY AND THE PASSENGERS CANNOT OPEN THE DOORS
Structure, Aug 13, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES CRACKED AND WERE LOOSE. AS A RESULT, THE CONTACT WAS NOT ABLE TO BE OPEN THE REAR DOORS FROM INSIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED ALL DOOR HANDLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Visibility, Structure, Aug 4, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC INTERIOR DOOR HANDLES WERE FRACTURED. THE CONTACT STATED THAT ALL THE INTERIOR DOOR HANDLES EXCEPT THE FRONT PASSENGER SIDE DOOR HANDLE WERE FRACTURED. THE CONTACT STATED THAT THE SUN ROOF WOULD LEAK WHENEVER IT RAINED. THE VEHICLE WAS TAKEN TO BE INSPECTED AND WAS DIAGNOSED THAT THE ROOF NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS MOLD AND MILDEW FROM THE WATER LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
Structure, Jul 29, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR HANDLES WERE CRACKED AND THE HANDLES MOVED AROUND INSIDE OF THE PANEL. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE PARTS WERE CRACKED ON THE PASSENGER SIDE. THE PASSENGER SIDE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Steering, Structure, Service brakes, Jul 28, 2015, crash
I DROVE INTO AN ADVANCE AUTO PARKING AND WHEN I WAS DRIVING THE CAR SEEM TO ACCELERATED AND I COULD NOT TURN THE WHEEL ON THE CAR I TRIED TO PUSH THE BRAKES TO STOP THE CAR BUT THE BRAKING SYSTEM WAS NOT WORKING. I COULD NOT TURN THE WHEEL AND THE BRAKING SYSTEM WAS NOT WORKING AND I STARTED TO PANIC. MY CAR RAN RIGHT INTO A METAL POLE AND TOTALED MY CAR. THE POLICE AT THE SEEN TOLD ME AND MY HUSBAND THAT THE IMPACT THAT THE VEHICLE TOOK, THE AIRBAGS SHOULD OF CAME OUT, BUT THEY DID NOT. MY CAR IS TOTALED AND THE BODY OF THE CAR IN THE FRONT IS SPLIT IN HALF.
Structure, Other or unspecified, Jun 22, 2015
I OWN A GARAGE KEPT, 2005 JEEP GRAND CHEROKEE LIMITED 2WD WITH APPROXIMATELY 80,000 MILES. 3 OF THE 4 INTERIOR DOOR HANDLES ARE SEVERELY CRACKING MAKING IT DIFFICULT TO OPEN THE DOOR. THIS IS A SAFETY CONCERN BECAUSE ONCE THEY FULL BREAK, THE DOOR IN UNABLE TO BE OPENED FROM THE INTERIOR. COST TO REPAIR EACH DOOR IS OVER $800. I CONTACTED JEEP CUSTOMER SUPPORT ON 6-22-15, BUT WAS TOLD THIS WAS NOT A KNOWN ISSUE AND THAT THERE WAS NO ASSISTANCE THEY COULD PROVIDE IN REPAIRING THE DOOR. THIS IS A WELL DOCUMENTED SAFETY ISSUE AND NEEDS TO BE ADDRESS SO THAT CONSUMERS CAN GET ASSISTANCE IN DEALING WITH THE SAFETY PROBLEM.
Structure, Jun 22, 2015
THE INSIDE DRIVER DOOR HANDLE ASSEMBLY HAS CRACKED AND BROKEN THUS RENDERING THE DOOR A SAFETY HAZARD SHOULD THE DRIVER NEED TO EXIT THE VEHICLE QUICKLY. I CONTACTED JEEP AND THE ONLY SOLUTION IS TO REPLACE THE ENTIRE INTERIOR DOOR PANEL AT A COST OF $700 PLUS. THIS SEEMS TO BE A PRETTY COMMON DEFECT WITH THIS MODEL AS WELL AS THE JEEP COMMANDERS.
Structure, Jun 18, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLES WERE CRACKED AND FRACTURED. THE CONTACT MENTIONED THAT THE REAR PASSENGER AND DRIVER SIDE DOOR HANDLES ONLY OPENED FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Structure, May 27, 2015
THERE IS A KNOWN ISSUE ON THE JEEP GRAND CHEROKEE 2005 MODEL WHERE THE INTERIOR DOOR HANDLE HOUSING CRACKS AND THE HANDLE FALLS AND BECOMES UNUSABLE. THIS HAPPENS ON ALL DOORS OF CAR BUT THE FIRST ONE TO GO IN MY CASE WAS THE DRIVERS SIDE DOOR. ONCE THE HANDLE FALLS YOU ARE UNABLE TO GET OUT OF THE CAR USING THAT DOOR. IN THE EVENT OF AN EMERGENCY THIS COULD BE EXTREMELY HAZARDOUS. JEEP HAS NOT PROVIDED A FIX EXCEPT TO REPLACE THE ENTIRE DOOR. A RECALL IS NEEDED AS ALMOST EVERYONE WITH THIS MODEL OF CAR IS HAVING THE SAME ISSUE.
Structure, Latches/locks/linkages, May 26, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR REAR AND DRIVER SIDE DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR PANELS. THE REAR DOORS HAD TO BE OPENED WITH THE EXTERIOR DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. UPDATED 8/10/15*CN
Structure, Apr 30, 2015
APPROX. 2012, THE CASING THAT THE INSIDE DOOR HANDLE SITS ON CRACKED AND BROKE APART; AND, AS A RESULT, THE DOOR COULD NO LONGER BE OPENED FROM THE INSIDE BECAUSE THE HANDLE WAS NO LONGER SECURED AND JUST HANGED. I NOTICED APPROX. A YEAR AGO THAT THE HANDLE'S CASING WAS CRACKED ON BOTH THE BACK DRIVER AND FRONT PASSENGER SIDES. SINCE, THE BACK DRIVER'S SIDE HAS BROKEN AND THE DOOR CANNOT BE OPENED FROM THE INSIDE. I JUST NOTICED THAT THE DRIVER'S SIDE IS ALSO CRACKED AND WITH TIME IT WILL ALSO BREAK AND THE DOOR CAN NO LONGER BE OPENED. THIS IS A DANGEROUS BECAUSE ONCE THE CASINGS BREAK IT DOES NOT ALLOW ANYONE TO EXIT FROM THE VEHICLE. I AM IN AWE THAT THE ISSUE HAS NOT BEEN RESOLVED WHEN MANY OTHERS HAVE THE SAME SAFETY CONCERN. THIS IS NOT A MATTER OF WEAR AND TEAR BECAUSE VERY SELDOM DOES ANYONE SIT IN MY BACK SEATS. NO DESIGN OR DEFECT SHOULD COMPROMISE THE HANDLE WHERE A PASSENGER IS NOT ABLE TO EXIT A CAR. *TR
Structure, Apr 28, 2015
INTERIOR, FRONT, RIGHT AND LEFT DOOR HANDLES INOPERABLE DUE TO PLASTIC MOUNT BREAKING. MAKE EGRESS WITH WINDOW UP IMPOSSIBLE. OUR SIDE DOOR HANDLE MUST BE USED TO EXIT VEHICLE. *TR
Structure, Apr 28, 2015
DOOR HANDLE BROKE OFF ON THE DRIVER DOOR AND EVERY DOOR HANDLE IS ABOUT TO BREAK. DUE TO VERY WEAK AND DRY PLASTIC USED TO MAKE FROM JEEP. EXTREME SAFETY HAZARD FOR ALL OF THE OCCUPANTS OF THE VEHICLE ESPECIALLY IN AN EMERGENCY SITUATION. CHILDREN OR ADULTS IN SEATS NOT KNOWING HOW TO GET OUT OF CAR IN AN EMERGENCY COULD BE DEADLY. JEEP SHOULD HAVE A RECALL ON THIS SITUATION. *TR
Power train, Structure, Apr 27, 2015
WAS NOTIFIED BY SERVICE DEPT. THAT THE CROSSMEMBER OF THE FRAME THAT SUPPORTS THE TRANSMISSION WAS CRACKED /BROKEN DUE TO EXCESSIVE RUST AND NEEDS TO BE REPLACED COST=$800.00 SEEMS UNUSUAL AT THIS TIME&MILEAGE. THANK YOU *TR
Structure, Apr 20, 2015
ALL FOUR (4) OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE CRACKING AND I AM FEARFUL THAT THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR HANDLE HOUSING ARE ALL CRACKING IN THE SAME LOCATION. I CONTACTED CHRYSLER (CASE #[XXX]) AND JEEP (CASE #[XXX]) AND HAVE BEEN UNABLE TO RECEIVE ANY REPAIR ASSISTANCE EVEN THOUGH THIS IS A MANUFACTURER DEFECT. SINCE THE DEFECT IS IN THE HOUSING UNIT OF THE INTERIOR DOOR PANEL, THE COST TO REPLACE THE HOUSING IS PROHIBITIVE TO MOST OWNERS SINCE THE ENTIRE DOOR PANEL MUST BE REPLACED. THE DEALER STATES IT IS ~$800 PER DOOR TO FIX. DUE TO THE SAFETY ISSUE OF BEING UNABLE TO EXIT THE BACK SEAT AREA FROM THE INSIDE WITHOUT DIFFICULTY, I AM FEARFUL OF ALLOWING MY 14YR DAUGHTER, GRANDKIDS, OR ANYONE ELSE OF RIDING IN THE BACK SEAT. IF AN ACCIDENT WERE TO OCCUR, THEY WOULD BE UNABLE TO SAFELY EXIT THE CAR FROM THE INSIDE. THE DAMAGE TO THE DOOR HANDLES AND/OR FRAMES ARE NOT DUE TO NORMAL "WEAR AND TEAR" OR ANY OUTSIDE CIRCUMSTANCE. ALTHOUGH I AM JUST NOW REPORTING THIS, I DID NOT INITIALLY RECOGNIZE IT AS A DEFECT WHEN THE PROBLEM FIRST OCCURRED WITH THE FIRST DOOR (REAR DRIVER'S SIDE) IN 2009. THIS IS A SAFETY HAZARD CAUSED BY DEFECTIVE MANUFACTURING. I AM REPORTING THIS HOPING THAT A RECALL WILL BE MADE BY CHRYSLER BEFORE SOMEONE IS SERIOUSLY INJURED AND/OR KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and engine cooling, Structure, Apr 17, 2015
WHILE RETURNING TO MY HOME IN NJ FROM A TRIP TO FL, I HEARD A LOUD THUMP FROM THE REAR PASSENGER SIDE OF THE CAR FOLLOWED BY A NOTICEABLE CHANGE IN EXHAUST NOTE. I PULLED INTO A GAS STATION A FEW MILES AWAY AND INSPECTED THE VEHICLE. THE REAR PORTION OF THE EXHAUST WAS MISSING, FROM WHAT APPEARED TO BE SEPARATION DUE TO CORROSION. THE REAR BUMPER MELTED AT THE POINT ABOVE WHERE THE EXHAUST TIP EXTENDS. OF COURSE, WARRANTY COVERAGE FOR THIS PART EXPIRED AT 8 YRS/80K MILES. *TR
Electrical system, Exterior lighting, Structure, Apr 15, 2015, crash
I WAS PULLING INTO MY DRIVEWAY AND THE VEHICLE SHUT OFF AND THE BRAKES WOULD NOT STOP AND MY CAR RAN INTO MY PUMP HOUSE. *TR
Structure, Apr 9, 2015
JUST FOUND THIS SITE: SAME STORY 2005 JEEP GRAND CHEROKEE WITH A 4.7 LITER V8. BOTH REAR DOOR PANELS ' DOOR HANDLE AREAS ARE CRACKED AND BROKEN WITH PIECES MISSING AND THE FRONT DOOR PANEL DOOR HANDLES ARE SHOWING SIGNS OF CRACKING. RECALL IS NEEDED FOR THIS OBVIOUS MANUFACTURING DEFECT. *TR
Structure, Equipment adaptive/mobility, Mar 26, 2015
BOTH OF THE BACKSEAT PASSENGER INTERIOR DOOR HANDLES ARE COMPLETELY BROKEN OFF. THE DRIVER INTERIOR DOOR HANDLE IS BROKEN OFF. THIS IS A SAFETY HAZARD BECAUSE GOD FORBID AN ACCIDENT OCCURS THERE'S NO WAY TO OPEN THE DOOR FROM THE INSIDE. THE ONLY WAY TO OPEN THE DOORS IS TO PHYSICALLY ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. *TR
Electrical system, Exterior lighting, Structure, Interior lighting, Mar 25, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL, INTERIOR, AND EXTERIOR LIGHTING FAILED. THE FAILURES OCCURRED INTERMITTENTLY. IN ADDITION, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE INTERIOR PASSENGER AND BOTH REAR DOOR HANDLES FRACTURED AND DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY SEPTEMBER 2015. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Structure, Mar 12, 2015
I AM WONDERING HOW THERE HASN'T BEEN A RECALL ON THE GRAND CHEROKEE INTERIOR DOOR HANDLES. MY CAR HAS ONLY 67000 MILES AND ALL FOUR DOOR HANDLES ARE CRACKED. THE BACK TWO ARE BEING REPLACED BECAUSE THEY NO LONGER WORK. THIS POSES A SERIOUS PROBLEM IN THE EVENT OF A CRASH SINCE REAR OCCUPANTS WOULD BE TRAPPED IN THE VEHICLE. PERFORMING A SEARCH ONLINE AND THIS IS DEFINITELY A WIDESPREAD ISSUE FOR THE GRAND CHEROKEE. *TR
Structure, Mar 8, 2015
REAR INTERIOR DOOR HANDLE ON PASSENGER SIDE FAILED WITH NO MISUSE OR EXCESSIVE FORCE. DOOR HANDLE IS INOPERATIVE. MUST OPEN DOOR FROM EXTERIOR OF VEHICLE. NO SIGN OF ANY WEAR OR OBVIOUS DAMAGE FROM VISUAL INSPECTION. DEALERSHIP QUOTES REPAIR COST TO BE PROHIBITIVELY EXPENSIVE. SEEMS TO BE MANUFACTURER DEFECT. OBVIOUS CONCERN THAT THIS COULD BE A SAFETY HAZARD IN CASE RAPID EGRESS FROM VEHICLE IS REQUIRED IN AN EMERGENCY SITUATION. *TR
Structure, Feb 20, 2015
DOOR HANDLES ON ALL FOUR DOOR HAVE CRACKED AND BROKEN WITH NORMAL USE ,WE ARE AFRAID WE WILL NEED TO EXIT VEHICLE IN A HURRY AND NOW WE HAVE TO ROLL DOWN THE WINDOWS TO EXIT VEHICLE THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY CHRYSLER BEFORE SOMEONE IS INJURED. *TR
Structure, Seats, Feb 17, 2015
IN MARCH OF 2013 THE RIGHT DOOR IN THE BACK SEAT HANDLE CRACKED, AT FIRST YOU WERE STILL ABLE TO OPEN IT THEN ONE DAY IT COMPLETELY BROKE OFF AND NOW YOU CAN NO LONGER OPEN IT FROM THE INSIDE, AT FIRST I THOUGHT MAYBE MY DAUGHTER HAD PULLED A LITTLE TO HARD ON IT, THEN I STARTED TO LOOK AT THE ALL 3 OTHER DOOR HANDLES AND THEY ARE ALL CRACKED AND SLOWLY STARTING TO BREAK LIKE THE RIGHT REAR DOOR. I CALLED THE DEALER AND THEY TOLD ME THAT I HAS TO REPLACE ALL THE DOOR PANELS FOR $250.00 EACH THERE WAS NO WAY TO JUST REPLACE THE ACTUAL HANDLE. *TR
Structure, Feb 3, 2015
ALL 4 INTERIOR DOOR HANDLES ARE CRACKING AND BREAKING AT THE BASE OF THE HANDLE. I CAN BARELY GET OUT OF MY JEEP OPENING FROM THE INSIDE, AND I HAVE TO GET OUT TO LET MY SON OUT AT SCHOOL. MY CHILDREN MUST WAIT FOR ME TO OPEN THEIR DOORS, AND IF I WERE TO GET INTO A COLLISION AND MY CAR ON FIRE, I WOULD IN NO WAY HAVE TIME TO ROLL MY WINDOW DOWN, GET OUT, THEN LET MY KIDS OUT BEFORE AN EXPLOSION OF GASOLINE AND OTHER FLUIDS ENGULFED MY VEHICLE. THIS IS NOT NORMAL WEAR AND TEAR, OR THE DRIVER HANDLE WOULD BE THE WORST, FOR IT IS MOST USED. THE DRIVER HANDLE WAS THE LAST TO BREAK, AND I'M NOT HAPPY FOR THE MONEY I'M SOON TO SPEND, ESPECIALLY WHEN I SEARCH ONLINE AND FIND SO MANY OTHERS HAVING THE VERY SAME COMPLAINT. *TR