2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: structure
405 reports, newest first. Show all
Structure, Equipment adaptive/mobility, Jan 30, 2015
THE TWO BACK INSIDE DOOR HANDLES ARE CRACKED AND BROKEN. THE REAR PASSENGER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE. THE PASSENGER SIDE DOOR HANDLE IS ALSO CRACKED AND ITS A MATTER OF TIME BEFORE ALL DOORS CANNOT BE OPENED FROM THE INSIDE. *TR
Structure, Jan 28, 2015
THE DOOR HANDLES AND PLASTIC SURROUNDING THE DOOR HANDLES HAVE CRACKED AND DOOR HANDLES ARE BROKEN. THIS IS A SAFETY PROBLEM OR RECALL. IF YOU GET TRAPPED IN YOUR JEEP AND THE DOOR HANDLE BREAKS THEN THERE'S NO WAY OUT FROM THAT DOOR. MY JEEP IS IN GREAT CONDITION HARDLY ANY WEAR AND TEAR. THIS IS DEFECTIVE LEMON MATERIAL. IT JUST CRUMBLES. *TR
Structure, Jan 22, 2015
LO COMPRE EN EL AO 2009 MARZO QUIERO SABER SI ES LEGAL LA CAMIONETA. *TR
Structure, Jan 21, 2015
THE INTERIOR DRIVER DOOR PANEL IS BROKEN BY THE INTERIOR DOOR HANDLE. IT STARTED AS A CRACK IN THE PLASTIC BY THE HANDLE. NOW THERE IS A HOLE IN THE PLASTIC BEHIND THE HANDLE. BECAUSE OF THIS, THE DOOR HANDLE HAS TO BE USED VERY CAREFULLY. THE WHOLE PANEL HAS TO BE REPLACED AT A COST OF OVER $900. I AM CONCERNED THAT IN AN EMERGENCY, I WOULD NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE. THE BACK SEAT DRIVER SIDE DOOR HANDLE IS ALSO STARTING TO CRACK. I FEEL THIS IS A DESIGN FLAW WITH THE JEEP. *TR
Structure, Jan 3, 2015
DRIVER SIDE DOOR HANDLE FELL APART WHEN OPENING DOOR. TWO YEARS EARLIER, REAR PASSENGER DOOR DID SAME. FRONT PASSENGER DOOR ALSO CRACKING. REAL SAFETY HAZARD. CAN NOT EXIT VEHICLE WITH WINDOW ROLLED UP. *TR
Structure, Dec 23, 2014
THE INTERIOR DOOR HANDLES ARE ALL BROKEN BECAUSE JEEP DECIDED TO GO WITH THE CHEAP ROUTE INSTEAD OF USING QUALITY PARTS. THE DOOR HANDLES CRUMBLE WITH VERY LITTLE EFFORT AND MAKE IT IMPOSSIBLE TO GET OUT OF THE CAR FROM THE INSIDE. THIS IS A VERY SERIOUS PROBLEM BECAUSE IF THERE WERE AN ACCIDENT OR IF THE CAR WERE TO BECOME SUBMERGED, I WOULD NOT BE ABLE TO OPEN MY DOOR FROM THE INSIDE AND I WOULD DIE. I'VE SEEN MANY COMPLAINTS FROM OTHER JEEP OWNERS ONLINE AND IT IS RIDICULOUS THAT A FACTORY DEFECTIVE PART LIKE THIS WOULD NOT BE RECALLED WHEN IT CAN CAUSE A SAFETY CONCERN LIKE THIS. *TR
Electrical system, Structure, Dec 15, 2014
I HAVE A JEEP GRAND CHEROKEE LIMITED, 2005. THE REAR RIGHT DOOR HANDLE CRACKED AND UPON EXITING OF MY FAMILY MEMBER, THE HAND SIMPLY BROKE OFF. IN THE PAST WEEK, I HAVE BEEN EXPERIENCING A THREATENING TO BREAK OF THE DRIVER'S SIDE DOOR HANDLE. I AM THE ONLY ONE DRIVING MY JEEP AND I WORRY THAT WHEN I HAVE MY GRANDCHILD IN THE VEHICLE AND THE REST BREAK AS IT APPEARS THEY ARE THREATENING, EXITING THE VEHICLE WILL BE AN ISSUE. I HAVE CONTACTED BOTH THE DEALERSHIP IN MY TOWN AS WELL AS CHRYSLER REGARDING THIS ISSUE AND I WAS INFORMED THAT I WOULD HAVE TO REPLACE THE DOOR PANELS RATHER THAN THE ACTUAL DOOR HANDLES. THE DEALERSHIPS ARE KICKING THE CAN DOWN THE ROAD AND THIS IS DANGEROUS FOR THEM AS WELL AS THE CUSTOMERS. CHRYSLER NEEDS TO DEAL WITH THIS ISSUE BEFORE IT BECOMES A REAL PROBLEM. *TR AFTER THE RECALL WAS PERFORMED, THE CONSUMER NOTICED THE IGNITION CYLINDER PHYSICALLY EXTENDED OUT FROM THE HOUSING AND WAS VERY DIFFICULT AND AWKWARD TO ENGAGE WHEN STARTING THE VEHICLE. IN ADDITION TO THAT, WHEN STARTING THE VEHICLE, THE WINDSHIELD WIPERS CAME ON. THE CONSUMER STATED IT WAS NOT AN ISSUE PRIOR TO THE RECALL WORK BEING DONE. THE DEALER REPEATEDLY TOLD THE CONSUMER THE IGNITION SWITCH HAD NOTHING TO DO WITH THE WIPERS. UPDATED 06/02/16.*JB
Structure, Nov 10, 2014
THE INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE LIMITED ARE ALL BREAKING. THE PLASTIC BEHIND THE DOOR HANDLES INSIDE OF THE VEHICLE ARE MADE OF CHEAP PLASTIC. THE PLASTIC BREAKS AND MAKES THE DOOR HANDLES NOT WORK PROPERLY. *TR
Structure, Oct 29, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Structure, Oct 14, 2014, crash
I WAS DRIVING TO WORK ON A HIGHWAY AND PROCEEDED TO CHANGE LANES INTO THE LEFT LANE, IMMEDIATELY LOST CONTROL OF THE VEHICLE AND COULD NOT GET IT UNDER CONTROL. I ENDED UP IN CRASHING INTO THE SAFETY CABLES IN THE MIDDLE OF THE ROAD. IT REALLY DID SOME DAMAGE. I MANAGED TO NOT HIS OTHER VEHICLES DURING THIS SCARY INCIDENT. THIS WAS REPORTED TO OUR INSURANCE COMPANY AND WE STILL HAVE THE VEHICLE. *TR
Structure, Sep 27, 2014
BOTH REAR DOOR HANDLES AND EVERYTHING AROUND THEM FROM THE INTERIOR HAS BROKEN OFF. WE CANNOT OPEN THE REAR DOORS FROM THE INSIDE. IF YOU ARE IN THE BACK YOU COULDN'T GET OUT IN AN ACCIDENT AND/OR FIRE. I SEES ALLOT OF COMPLAINTS ON THIS ONLINE. USED LIKE NORMAL, NO ABUSE. *TR
Structure, Sep 24, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLES FRACTURED ON ALL FOUR DOORS. THE DOORS COULD ONLY OPEN FROM OUTSIDE OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER STATED THAT THE INTERIOR DOOR HANDLES AND PANELS NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 60,000.
Structure, Latches/locks/linkages, Sep 15, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER, FRONT PASSENGER, AND REAR PASSENGER SIDE DOOR HANDLES FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 10/30/14*LJ THE CONSUMER STATED 3 OUT OF 4 DOOR LOCKS WERE BROKEN AND CANNOT BE OPENED FROM THE INSIDE. UPDATED 04/27/2015 *JS
Structure, Aug 25, 2014
THE INSIDE DOOR HANDLES IN THE FRONT SEAT, BOTH HAVE BECOME HARD AND BRITTLE AND HAVE CRUMBLED. IF THE DRIVER'S HANDLE DETERIORATES ANY MORE THE DOOR HANDLE WILL NO LONGER WORK AND YOU COULD BE TRAPPED IN THE CAR IN THE EVENT OF AN ACCIDENT. I'VE RESEARCHED THIS ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM. THE PASSENGER SIDE HAS A HUGE CHUNK OF PLASTIC THAT HAS BROKEN OFF AND THIS INSIDE DOOR HANDLE IS RARELY USED. *TR
Structure, Aug 24, 2014
DRIVER SIDE INTERIOR DOOR HANDLE HAS COMPLETELY BROKEN OFF. THE OTHER 3 DOOR HANDLES HAVE ALSO STARTED TO CRACK AND BECOME LOOSE. IT STARTS WITH A CRACK IN THE PLASTIC, THE CRACK THEN TURNS INTO A HOLE ABOVE THE METAL HANDLE. THE ACTUAL METAL HANDLE ITSELF THEN LOOSENS UP AND COMPLETELY COMES OFF. THIS IS A SERIOUS PROBLEM THAT MANY OTHER 2005 JEEP GRAND CHEROKEE OWNERS HAVE HAD. IT'S NOT FROM EXCESSIVE USE, IT'S A MANUFACTURER DEFECT. I CANNOT GET OUT OF MY CAR UNLESS SOMEONE OPEN THE DOOR FROM THE OUTSIDE. I WOULD ASSUME THIS IS A SERIOUS SAFETY HAZARD CONSIDERING IT TRAPS THE OPERATOR INSIDE THE VEHICLE. *TR
Structure, Fuel/propulsion system, Aug 20, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure, Aug 13, 2014
PLASTIC INTERIOR DOOR HANDLES ARE ALL CRUMBLING AND DOORS CANNOT BE OPENED FROM INSIDE CREATING A SAFETY HAZARD FOR PASSENGERS. ALL FOUR HANDLES ARE AFFECTED. WINDOW MUST BE OPENED AND CAR DOOR MUST BE OPENED FROM THE OUTSIDE WHILE LEANING OUT THE WINDOW. *TR
Air bags, Structure, Aug 13, 2014, crash
I WAS SITTING AT A RED LIGHT AND A FLORIDA STATE TROOPER WAS BEHIND ME, ALSO STOPPED. WHEN THE LIGHT TURNED GREEN, THE CARS IN FRONT OF ME STARTED TO MOVE FORWARD SO I TOOK MY FOOT OFF OF THE BRAKE TO EASE FORWARD, AWAITING TO HIT THE GAS WHEN THE TROOPER HIT HIS GAS, SLAMMING INTO THE BACK OF MY JEEP SO HARD THAT IT LIFTED THE BACK OF MY JEEP UP AND FORCED THE FRONT END TO HIT THE VEHICLE IN FRONT OF ME AT THE BOTTOM OF HIS REAR BUMPER - PUSHING ME FORWARD INTO THE CAR IN FRONT OF ME APPROXIMATELY 7 FEET. MY JEEP STALLED DURING THE HIT BUT THE AIR BAGS DID NOT DEPLOY. *TR
Structure, Latches/locks/linkages, Aug 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/23/15*LJ UPDATED 08/28/2017*CT
Structure, Jul 26, 2014
WE PURCHASED A SECOND HAND JEEP 2005 GRAND CHEROKEE LAST MAY 2013. IT WAS A ONE OWNER ONE DRIVER VEHICLE. BY THE LOOKS OF THE INTERIOR THERE WERE NO OTHER PASSENGERS EVER IN THE CAR. VERY CLEAN AND UNUSED. BY DECEMBER 2013 WE NOTICED CRACKING AND BREAKING AROUND THE PASSENGER AND REAR DOOR HANDLES. WE UTILIZE THE REAR DOORS FOR OUR GRANDCHILDREN. BY FEBRUARY 2014 THE REAR DOOR BEHIND THE DRIVER HAD BROKEN AND HAS APPARENTLY UNATTACHED THE MECHANISM THAT OPENS THE DOOR, WHICH NOW IS UNABLE TO EXIT THE VEHICLE THROUGH THAT DOOR. WHEN THIS INCIDENT OCCURRED I WENT ONLINE AND SAW THAT IT WAS A COMMON DEFECT WITH THIS MAKE AND MODEL. I CONTACTED JEEP AND JEEP DEALER. NO ONE RESPONDED BACK FROM COMPLAINT FROM JEEP. THE DEALER TOLD US IT WOULD COST $550 PER DOOR TO REPAIR. WHEN I CONTACTED JEEP I ASKED HOW MANY CASUALTIES DOES IT TAKE FOR A RECALL. MY GRANDDAUGHTERS SIT BACK THERE AND COULD NEVER EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THE HANDLES ARE MADE OF PLASTIC AS IS THE PIECE IT IS CONNECTED TOO. THEY ACTUALLY SELL REPLACEMENT REPAIR KITS FOR THIS ON LINE AND DEALERSHIP WHERE WE PURCHASED SAID IT WOULD REPLACE THEM FOR A LARGE FEE IF I PURCHASED THE REPAIR KIT. SINCE THIS IS A KNOWN DEFECT AND SAFETY ISSUE I DON'T FEEL WE SHOULD HAVE TO PAY TO REPAIR SOMETHING THAT SHOULD HAVE BEEN A MANUFACTURING RECALL. IF THE VEHICLE WOULD CATCH ON FIRE THERE WOULD BE FATALITIES.. THE STRONGEST HANDLE IS THE DRIVERS DOOR?? WHICH MEANS IT WOULD TAKE A LOT LONGER FOR THIS ONE TO BREAK, DO YOU THINK THEY KNEW THIS WHEN MANUFACTURING?? *TR
Structure, Jul 23, 2014
THE JEEP GRAND CHEROKEE 2005 AND UP HAS INSIDE DOOR PANELS MADE OF PLASTIC ,AND THE DOOR HANDLES WHICH ALLOW OPENING THE VEHICLE DOORS FOR THE INSIDE ARE ATTACHED TO THIS WEAK PLASTIC PANEL. OVER TIME THE DOOR HANDLE PLASTIC ATTACHMENT POINTS BEGAN TO CRACK AND BREAK AWAY , EVENTUALLY CAUSING THE OPENING HANDLE TO FALL OFF,AND THE DOOR IS THEN NOT ABLE TO BE OPENED FROM INSIDE. IN THE EVENT OF A CRASH OR FIRE IN THE VEHICLE WHILE THIS CONDITION EXISTS , THE OCCUPANTS AT THOSE DOORS WOULD BE UNABLE TO ESCAPE THE VEHICLE THRU THE DOORS WITH THIS PROBLEM. CHRYSLER SERVICE STATES THAT THERE ARE NOT ENOUGH COMPLAINTS REGARDING THIS FOR THEM TO ASSIST ME IN ANY WAY, TO REPAIR THIS ALL THE INSIDE DOOR PANELS MUST BE REPLACED. CHRYSLER CUSTOMER SERVICE # 1-800-992-1997. *TR
Fuel system, Gasoline, Structure, Vehicle speed control, Jul 23, 2014, crash
WHEN BACKING INTO PARKING SPACE THE CAR TOOK OFF LIKE A ROCKET SHIP/FULL THROTTLE (5.7 HEMI) LIKE IT HAD A MIND OF IT'S OWN. THE RESULT WAS PROPERTY DAMAGE (UNKNOWN AMOUNT) AND CAR DAMAGE OVER $7600.00 NOT INCLUDING CAR RENTAL FOR 2 WEEKS. CHRYSLER SENT INSPECTOR TO BODY SHOP AND THEIR DETERMINATION WAS THEY FOUND NOTHING WRONG AND SAID THE CASE IS CLOSED. A JEEP/CHRYSLER DEALERSHIP REPLACED THE THROTTLE BODY JANUARY 31, 2014 UNDER WARRANTY. WE KNOW THIS WAS NOT DRIVER ERROR. IT WAS THE SCARIEST 15 SECONDS OF OUR LIVES AND COULD HAVE EASILY KILLED SOMEONE. NOW WE WONDER WHEN WILL IT HAPPEN AGAIN? WE WOULD LIKE TO KNOW, HAS THERE EVER BEEN AN ENGINE GOING TO FULL THROTTLE ACCIDENT INVOLVING A 2005 JEEP/CHRYSLER PRODUCT? *TR
Structure, Other or unspecified, Jul 6, 2014
I PURCHASED THE GRAND CHEROKEE JUST THE DAY BEFORE THE INCIDENT. WHEN I PURCHASED IT I DID NOTICE ON DRIVER SIDE DOOR PLASTIC WAS BROKEN AROUND HANDLE BUT WAS STILL OPERATIONAL. THE NEXT DAY MY DAUGHTER WAS GETTING OUT OF FRONT PASSENGER DOOR WHEN PLASTIC BROKE AROUND HANDLE AND HANDLE ITSELF WOULD NOT WORK. I DID SOME RESEARCH ONLINE AND SAW THAT THOUSANDS OF GRAND CHEROKEE OWNERS HAVE HAD THE SAME EXACT PROBLEM. THERE WAS EVEN A GUY WHO STARTED MAKING AND SELLING HIS OWN REPLACEMENT KIT. THIS COULD BE A HUGE SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND DRIVER OR PASSENGERS NEEDED TO EXIT VEHICLE IMMEDIATELY AND COULD NOT IF WINDOWS DIDN'T WORK TO USE EXTERIOR HANDLE TO EXIT. WHY HASN'T THIS BEEN RECALLED? *JS
Structure, Jul 5, 2014
BOTH REAR DOOR HANDLES ON MY GRAND CHEROKEE ARE BROKEN. FIRST THE LEFT SIDE BROKE IN MARCH 2012, THEN THE RIGHT SIDE BROKE A FEW MONTHS AFTERWARDS. ALL REAR SEATED PASSENGERS INSIDE THE VEHICLE ARE UNABLE TO OPEN THE DOORS. THE FRONT SEATED PASSENGERS HAVE TO EXIT THE VEHICLE AND OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE. THE DOOR HANDLE ISSUE IS VERY COMMON WITH THIS VEHICLE MAKE AND MODEL. *TR
Structure, Jul 2, 2014
ALL 4 INTERIOR DOOR HANDLES ARE BROKEN IN THE EVENT OF AN ACCIDENT OR FIRE I FEAR I WON'T BE ABLE TO EXIT THE VEHICLE I MUST ROLL THE WINDOW DOWN AND USE THE EXTERIOR DOOR HANDLE TO OPEN THE DOORS MAJOR SAFETY PROBLEM. *TR