2005 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 2,051

Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.

Primary concernElectrical system927 reports · 45% of complaints
Owner complaints2,051Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system927
  2. Structure405
  3. Power train253
  4. Latches/locks/linkages163
  5. Engine134
  6. Other or unspecified134
  7. Service brakes96
  8. Air bags95

Recalls and investigations

  1. Electrical system, ignition, switchJul 21, 2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

    Campaign 14V438000 on NHTSA.gov

  2. Power train, transfer case (4-wheel drive)May 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

    If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

    Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

    Campaign 13V175000 on NHTSA.gov

  3. SuspensionJun 19, 2009

    ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.

    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.

    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.

    Campaign 09E039000 on NHTSA.gov

  4. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  5. Power train, automatic transmissionSep 14, 2005

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

    IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

    DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 05V396000 on NHTSA.gov

Representative owner complaints: structure

405 reports, newest first. Show all

  1. Structure, Jun 25, 2013

    FRONT PASSENGER DOOR HANDLE SUDDENLY CRACKED/BUSTED UPON GETTING OUT OF THE CAR. LATER, THE OTHER THREE DOOR HANDLES CRACKED/BUSTED. RECENTLY, I FOUND IT DIFFICULT TO GET OUT OF THE CAR BECAUSE THE DOOR WOULD NOT OPEN DUE TO THE BUSTED HANDLE. *TR

  2. Structure, Jun 25, 2013

    THE CUPS AROUND THE DOOR HANDLES ON THE INTERIOR PANEL OF THE DOOR BEGAN CRACKING AND OVER TIME EVENTUALLY FAILED AND CRUMBLED COMPLETELY RENDERING THE DOOR HANDLE USELESS. OBVIOUSLY THIS A HUGE SAFETY HAZARD AS OCCUPANTS CAN NOT EXIT THE VEHICLE SHOULD THERE BE AN EMERGENCY. THROUGH RESEARCH THIS SEEMS TO BE A FAR TOO COMMON OCCURRENCE FOR THIS MODEL VEHICLE. *TR

  3. Structure, Jun 25, 2013

    THE INTERIOR DOOR HANDLES BROKE WHEN BEING LIGHTLY USED. THE PLASTIC CRACKED AND THE HANDLE CAME OFF. IT LOOKS LIKE THIS IS A COMMON ISSUE. I EMAIL CHRYSLER ABOUT THIS AND THEY BLEW IT OFF AS NO BIG DEAL. THIS IS A BIG DEAL AND A SAFETY ISSUE!! IF THE HANDLE BREAKS AT A TIME WHEN EMERGENCY EVACUATION FROM THE VEHICLE IS NEEDED THEN THAT PERSON WILL BECOME TRAPPED. THIS NEEDS TO BE ADDRESSED. *TR

  4. Structure, Jun 19, 2013

    DOOR HANDLE CRACKED IF THERE WAS FIRE AND A FRANTIC PERSON USED IT, IT WOULD BREAK. I FEEL THIS ISSUE IS A BIG SAFETY HAZARD JEEP SHOULD REPLACE WITH BETTER MATERIAL IT ALREADY HAS TO GO IN FOR A DIFFERENT RECALL. *TR

  5. Structure, Jun 17, 2013

    WE HAVE PURCHASED A USED 2005 JEEP WITH 2 BROKEN DOOR HANDLES. SEARCHING THE INTERNET SHOWS THAT THIS IS A COMMON PROBLEM WITH THESE JEEPS. THIS IS TRULY A SAFETY HAZARD SEEING AS NO ONE COULD ESCAPE THIS VEHICLE SHOULD THERE BE AN ACCIDENT. SINCE THIS IS A PROBLEM MANY SEEM TO HAVE, I FEEL JEEP NEEDS TO STEP UP AND REPAIR THIS VERY SERIOUS ISSUE! *TR

  6. Structure, Jun 11, 2013

    WHEN I WENT TO GET OUT OF MY JEEP THIS MORNING I OPENED THE DOOR AS I NORMALLY DO. I THEN HEARD A CRACK AND NOTICED THE DRIVER'S SIDE DOOR HANDLE PULLED COMPLETELY OUT OF THE DOOR. THE BRITTLE CHEAP PLASTIC PIECE THAT HOLDS THE HANDLE IN THE DOOR JUST DESIGNATED. THE UNFORTUNATE PART IS THAT I CANNOT OPEN MY DOOR NOW THEREFORE IF I AM IN AN ACCIDENT AND THE CAR IS ON FIRE I WILL NOT BE ABLE TO EXIT THE CARE WHICH IS VERY SCARY FOR ME. I HOPE CHRYSLER RECALLS THIS ISSUE. YOU WOULD THINK A $50000 CAR WOULD LAST. *TR

  7. Structure, Jun 10, 2013

    THE PROBLEM OF DEFECTIVE DOOR HANDLES STARTED WHEN THE CAR WAS ABOUT FOUR YEARS OLD AND HAS GOTTEN PROGRESSIVELY WORSE. THERE HAVE NOW BEEN TWO INCIDENTS OF DOOR HANDLES BREAKING OFF COMPLETELY AND THERE IS SOON TO BE A THIRD. AS OF NOW BOTH INSIDE DOOR HANDLES FOR BACK SEAT DOORS ARE COMPLETELY BROKEN OFF MAKING IT IMPOSSIBLE TO EXIT THE BACK DOORS FROM INSIDE THE VEHICLE UNLESS YOU OPEN THE WINDOW AND REACH THROUGH TO UNLOCK THE DOOR FROM OUTSIDE. THE VEHICLE HAS POWER WINDOWS MAKING IT EVEN MORE DIFFICULT TO EXIT THE REAR DOORS OF THE VEHICLE IN CASE OF AN EMERGENCY. THE DOOR HANDLE ON THE DRIVER'S SIDE IS STILL FUNCTIONAL BUT IS BADLY CRACKED AND A PIECE OF PLASTIC HAS NOW FALLEN OFF. IT IS NOW VERY CLOSE TO BREAKING OFF. (IT IS ONLY A MATTER OF TIME UNTIL IT IS COMPLETELY BROKEN). THE MATERIAL THAT THESE DOOR HANDLES ARE MADE FROM IS OF VERY POOR QUALITY. I AM WORRIED THAT THE DRIVER'S DOOR HANDLE MAY BREAK NOW AND IN CASE OF A FIRE OR OTHER EMERGENCY THE DRIVER AND BACKSEAT PASSENGERS WILL BE UNABLE TO EXIT THE VEHICLE SAFELY. YOUR ATTENTION TO THIS MATTER OF SAFETY IS APPRECIATED. *TR

  8. Structure, Jun 5, 2013

    I'M ACTIVE DUTY MEMBER AND BEEN STATIONED OVERSEAS SINCE 2007, MY VEHICLE HAS BEEN IN STORAGE SINCE, LAST SEPTEMBER WAS TAKEN OUT SO MY WIFE COULD DRIVE IT, A MONTH AFTER TAKEN OUT OF STORAGE ALL DOOR HANDS BROKE -OFF, NOW WE ARE NOT ABLE O OPEN DOORS FROM THE INSIDE CREATING A SAFETY ISSUE, LOOKING ON LINE I REALIZED 'M NOT ALONE WITH THIS ISSUE, MY VEHICLE HAS ONLY 51, 000 MILES AND I SHOULDN'T HAVE ISSUES OF THIS CALIBER. *TR

  9. Structure, Jun 3, 2013

    THE INTERIOR DOOR HANDLES ARE BROKEN. THE DRIVER SIDE DOOR IS BARELY HANGING ON, IT'S GETTING MORE AND MORE DIFFICULT TO OPEN THE DOOR TO GET OUT. THE FRONT PASSENGER SIDE DOOR HANDLE IS STARTING TO CRACK, I HAVE PUT A LITTLE EPOXY ON THE HANDLE TO TRY AND MAKE IT LAST LONGER. THE COST TO REPLACE THE HANDLES ARE RIDICULOUS! THESE DOORS ARE A DEATH TRAP!!!!! *TR

  10. Structure, May 30, 2013

    DOOR HANDLES INSIDE THE VEHICLE ARE ALL BROKEN, MAKING IT IMPOSSIBLE TO OPEN DOORS INSIDE THE CABIN. THIS OF COURSE MAKES FOR A CONSIDERABLE SAFETY ISSUE IF DRIVER OR PASSENGER NEEDED TO EXIT VEHICLE IN CASE OF AN ACCIDENT. JEEP WANTS APPROXIMATELY $3000 TO FIX PLASTIC HANDLE SUPPORTS. THIS SHOULD BE A RECALL ON ALL AFFECTED MODELS. IT SEEMS TO BE A VERY COMMON PROBLEM. BUT AS USUAL, A CLASS ACTION LAWSUIT WILL PROBABLY BE REQUIRED TO FIX A SIMPLE $5 PART. I FIND IT COMPLETELY UNACCEPTABLE THAT THIS CAN NOT BE FIXED FOR A REASONABLE PRICE. JEEP IS BASICALLY ROBBING THE PUBLIC FOR THOSE WHO WISH TO PAY THE AMOUNT FOR THE REPAIR. *TR

  11. Structure, May 25, 2013

    THE INTERIOR DOOR HANDLES ON THE 2005 JEEP GRAND CHEROKEE WK HAS ALL BROKEN. MOST OF THE HANDLES IN MY VEHICLE ARE STILL IN WORKING ORDER, BUT ONE IN PARTICULAR IS BROKEN AND SOMEONE SITTING ON THAT SIDE CANNOT GET OUT OF THE VEHICLE FROM THE INSIDE. IF THERE IS AN ACCIDENT THEY COULD BE STUCK INSIDE THE VEHICLE. THESE HANDLES ARE POORLY DESIGNED, AND THE OTHERS WILL LIKELY BREAK ENTIRELY IF NOT USED GINGERLY. *TR

  12. Structure, May 24, 2013

    APPROXIMATELY 3 YEARS AGO, THE INTERIOR DOOR HANDLE ATTACHED TO THE DOOR PANEL BECAME BRITTLE AND CRACKED AND OVER TIME THE 2 REAR DOORS DO NOT HAVE HANDLES, JUST GAPING HOLES, AND THE FRONT DOOR HANDLES ARE CRACKED WITH LARGE HOLES. THE OBVIOUS DEFECT OF THE CONSTRUCTION MATERIAL HAS CREATED A SITUATION WHERE THE REAR PASSENGERS CANNOT EXIT IN AN EMERGENCY. THE CRACKING OF THE DOOR PANEL IS NOT NORMAL WEAR AND TEAR, BUT A DEFECT IN CONSTRUCTION. *TR

  13. Structure, May 11, 2013

    3 OUT OF 4 OF THE INTERIOR DOOR HANDLES MOLDING ARE BROKEN AND BECAUSE OF THAT, YOU CAN NOT OPEN THE DOORS FROM THE INSIDE USING THE DOORS HANDLES.YOU HAVE TO LET DOWN THE WINDOWS TO OPEN BOTH OF THE BACK AND FRONT PASSENGER DOORS IN ORDER TO GET OUT OF THE CAR. THE DRIVER SIDE IS BEGINNING TO HAVE THE SAME TROUBLE WITH OPENING. THE DEALER PRICE FOR REPLACEMENT COST IS ABOUT $200+ NOT INCLUDING LABOR. I CHECKED THE INTERNET FOR A SOLUTION ONLY TO DISCOVER THAT IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL AND MANY COMPLAINTS HAVE BEEN FILED WITH CHRYSLER. ALL SAID THAT CHRYSLER REFUSED TO HELP WITH THE PROBLEM WHICH IS VERY COSTLY FOR THE AVERAGE WORKING PERSON. TO ME IT IS A SERIOUS SAFETY HAZARD WHEN DRIVING THE CAR. WHAT IF THE CAR CATCHES FIRE, OR ROLLOVER IN A ACCIDENT OR GOES IN A BODY OF WATER? I AM HESITATE TO DRIVE THE VEHICLE BECAUSE OF THAT. ALL CAR OWNERS EXPECT TO MAKE REPAIRS TO THEIR VEHICLE FROM DAILY USE. HOWEVER, IT SHOULD NOT BE THE OWNER RESPONSIBILITY TO PAY FOR A REPAIR WHEN IT IS A KNOW FACT THAT MANY OWNERS ARE HAVING THE SAME PROBLEM ON THE SAME MODEL AND YEAR OF THE VEHICLE. CHRYSLER SHOULD BE MADE TO HAVE RECALL TO CORRECT THE PROBLEM. *TR

  14. Structure, May 11, 2013

    ALL OF THE INTERIOR DOOR HANDLES MOLDING ARE BROKEN AND BECAUSE OF THAT, YOU CAN NOT OPEN THE DOORS FROM THE INSIDE USING THE DOORS HANDLES.YOU HAVE TO LET DOWN THE WINDOWS TO OPEN BOTH OF THE BACK AND FRONT PASSENGER DOORS IN ORDER TO GET OUT OF THE CAR. THE DRIVER SIDE IS BEGINNING TO HAVE THE SAME TROUBLE WITH OPENING. THE DEALER PRICE FOR REPLACEMENT COST IS ABOUT $2500.00 NOT INCLUDING LABOR. I CHECKED THE INTERNET FOR A SOLUTION ONLY TO DISCOVER THAT IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL AND MANY COMPLAINTS HAVE BEEN FILED WITH CHRYSLER. ALL SAID THAT CHRYSLER REFUSED TO HELP WITH THE PROBLEM WHICH IS VERY COSTLY FOR THE AVERAGE WORKING PERSON. TO ME IT IS A SERIOUS SAFETY HAZARD WHEN DRIVING THE CAR. WHAT IF THE CAR CATCHES FIRE, OR ROLLOVER IN A ACCIDENT OR GOES IN A BODY OF WATER? I AM HESITATE TO DRIVE THE VEHICLE BECAUSE OF THAT. ALL CAR OWNERS EXPECT TO MAKE REPAIRS TO THEIR VEHICLE FROM DAILY USE. HOWEVER, IT SHOULD NOT BE THE OWNER RESPONSIBILITY TO PAY FOR A REPAIR WHEN IT IS A KNOW FACT THAT MANY OWNERS ARE HAVING THE SAME PROBLEM ON THE SAME MODEL AND YEAR OF THE VEHICLE. CHRYSLER SHOULD BE MADE TO HAVE RECALL TO CORRECT THE PROBLEM. THERE SHOULD BE A RECALL OR CLASS ACTION LAW SUIT ON THIS SAFETY ISSUE. *TR

  15. Structure, Apr 25, 2013

    ALL OF THE INTERIOR DOOR HANDLES MOLDING ARE BROKEN AND BECAUSE OF THAT, YOU CAN NOT OPEN THE DOORS FROM THE INSIDE USING THE DOORS HANDLES.YOU HAVE TO LET DOWN THE WINDOWS TO OPEN BOTH OF THE BACK AND FRONT PASSENGER DOORS IN ORDER TO GET OUT OF THE CAR. THE DRIVER SIDE IS BEGINNING TO HAVE THE SAME TROUBLE WITH OPENING. THE DEALER PRICE FOR REPLACEMENT COST IS $2500.00 NOT INCLUDING LABOR. I CHECKED THE INTERNET FOR A SOLUTION ONLY TO DISCOVER THAT IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL AND MANY COMPLAINTS HAVE BEEN FILED WITH CHRYSLER. ALL SAID THAT CHRYSLER REFUSED TO HELP WITH THE PROBLEM WHICH IS VERY COSTLY FOR THE AVERAGE WORKING PERSON. TO ME IT IS A SERIOUS SAFETY HAZARD WHEN DRIVING THE CAR. WHAT IF THE CAR CATCHES FIRE, OR ROLLOVER IN A ACCIDENT OR GOES IN A BODY OF WATER? I AM HESITATE TO DRIVE THE VEHICLE BECAUSE OF THAT. ALL CAR OWNERS EXPECT TO MAKE REPAIRS TO THEIR VEHICLE FROM DAILY USE. HOWEVER, IT SHOULD NOT BE THE OWNER RESPONSIBILITY TO PAY FOR A REPAIR WHEN IT IS A KNOW FACT THAT MANY OWNERS ARE HAVING THE SAME PROBLEM ON THE SAME MODEL AND YEAR OF THE VEHICLE. CHRYSLER SHOULD BE MADE TO HAVE RECALL TO CORRECT THE PROBLEM. *TR

  16. Structure, Apr 20, 2013

    ALL OF THE INTERIOR DOOR HANDLES MOLDING ARE BROKEN AND BECAUSE OF THAT, YOU CAN NOT OPEN THE DOORS FROM THE INSIDE USING THE DOORS HANDLES.YOU HAVE TO LET DOWN THE WINDOWS TO OPEN BOTH OF THE BACK AND FRONT PASSENGER DOORS IN ORDER TO GET OUT OF THE CAR. THE DRIVER SIDE IS BEGINNING TO HAVE THE SAME TROUBLE WITH OPENING. THE DEALER PRICE FOR REPLACEMENT COST IS ABOUT $2500.00 NOT INCLUDING LABOR. I CHECKED THE INTERNET FOR A SOLUTION ONLY TO DISCOVER THAT IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL AND MANY COMPLAINTS HAVE BEEN FILED WITH CHRYSLER. ALL SAID THAT CHRYSLER REFUSED TO HELP WITH THE PROBLEM WHICH IS VERY COSTLY FOR THE AVERAGE WORKING PERSON. TO ME IT IS A SERIOUS SAFETY HAZARD WHEN DRIVING THE CAR. WHAT IF THE CAR CATCHES FIRE, OR ROLLOVER IN A ACCIDENT OR GOES IN A BODY OF WATER? I AM HESITATE TO DRIVE THE VEHICLE BECAUSE OF THAT. ALL CAR OWNERS EXPECT TO MAKE REPAIRS TO THEIR VEHICLE FROM DAILY USE. HOWEVER, IT SHOULD NOT BE THE OWNER RESPONSIBILITY TO PAY FOR A REPAIR WHEN IT IS A KNOW FACT THAT MANY OWNERS ARE HAVING THE SAME PROBLEM ON THE SAME MODEL AND YEAR OF THE VEHICLE. CHRYSLER SHOULD BE MADE TO HAVE RECALL TO CORRECT THE PROBLEM. *TR

  17. Structure, Apr 15, 2013

    3 OF MY INTERIOR DOOR HANDLES ARE COMPLETELY BROKEN OFF. I WAS TOLD BY THE DEALERSHIP THAT MY EXTENDED WARRANTY DID NOT COVER THE INTERIOR DOOR HANDLES. THE TOTAL COST TO REPAIR THE 3 HANDLES IS $2,100.00. I CANNOT AFFORD TO FIX THESE HANDLES. I RESEARCHED ONLINE TO SEE IF OTHERS HAD THE SAME ISSUE. AS A MATTER OF FACT, ON THIS SITE ALONE, THERE ARE NUMEROUS ACCOUNTS OF PEOPLE ALL OVER THE COUNTRY THAT ARE HAVING THE SAME ISSUES WITH THEIR JEEP GRAND CHEROKEE'S. WHY ISN'T THERE A RECALL TO FIX THIS ISSUE? DO YOU KNOW WHAT THE END RESULT COULD BE IF SOMEONE IS TRAPPED IN THEIR VEHICLE AFTER A SERIOUS ACCIDENT, BECAUSE THE DOOR HANDLES ARE INOPERABLE? I CAN SEE IF MAYBE A FEW PEOPLE WE'RE COMPLAINING, BUT IT'S NOT. THIS IS FAULTY EQUIPMENT BY THE MANUFACTURE AND CHRYSLER SHOULD OWN UP TO THEIR MISTAKE. IF SAFETY IS OF YOUR CONCERN, YOU SHOULD PUT THIS AT THE TOP OF YOUR LIST. THANK YOU FOR YOUR TIME. *TR

  18. Structure, Apr 4, 2013

    ALL OF THE INSIDE DOOR HANDLES ARE BREAKING OFF AROUND THE PULL LEVER. IT STARTED WITH ONE OF THE BACK DOORS AND NOW HAS SPREAD TO BOTH BACK DOORS AND THE FRONT PASSENGER DOOR. THE PLASTIC AROUND THE DRIVERS DOOR HAS BEGUN TO CRACK AND WILL NOT BE LONG BEFORE IT FAILS AS WELL. THE DOOR HANDLE ASSEMBLY IS MOLDED INTO THE ENTIRE PANEL AND THE REPAIR REQUIRES REPLACEMENT OF THE ENTIRE DOOR PANEL. GETTING OUT OF THIS CAR REQUIRES SOME SKILL. YOU HAVE TO PULL STRAIGHT OUT ON THE WIRE (THAT USED TO BE CONNECTED TO THE PULL LEVER) IF THE WIRE DROPS INTO THE PANEL YOU CAN ONLY EXIT THE JEEP BY SOMEONE OPENING IT FROM THE OUTSIDE. THIS IS A PROBLEM. I DID A SEARCH ON THE NET AND I FOUND COUNTLESS POST OF THE EXACT SAME FAILURE. JEEP IS SAYING THE SAME THING TO ANYONE WHO CONTACTS THEM. THAT IT IS ABUSE THAT HAS CAUSED THE ISSUE AND REPLACEMENT IS NOT COVERED UNDER WARRANTY AND THE COST IS $700 PER DOOR. *TR

  19. Structure, Apr 4, 2013

    ALL 4 OF MY INTERIOR DOOR MECHANISMS ARE BROKEN. I'M ABLE TO STILL OPEN MY FRONT PASSENGER AND DRIVER DOORS, BUT THE REAR DRIVER AND PASSENGER DOORS HAVE TO BE OPENED FROM THE OUTSIDE OF THE VEHICLE. I HAVE FILED 2 CLAIMS WITH MY INSURANCE COMPANY TO ATTEMPT TO GET THEM REPLACED (SAFETY HAZARD), BUT WAS DECLINED. I'VE ALSO CONTACTED THE CHRYSLER CORPORATION AND WAS TOLD THAT SINCE MY VEHICLE WAS OUT OF WARRANTY THAT THEY COULDN'T DO ANYTHING ABOUT IT. I WOULD THINK THAT SINCE THERE HAVE BEEN SO MANY COMPLAINTS ON THE DOOR MECHANISMS BEING SO FRAGILE, THAT THEY WOULD RECALL THEM AND REPLACE THEM. THE REAR DOORS WHERE THE FIRST ONES TO BREAK, THEN THE FRONT PASSENGER AND AS OF 4/02/13 THE FRONT DRIVER SIDE BROKE. I'VE ALWAYS HAD A JEEP OF SOME KIND AND THIS HAS NEVER HAPPENED TO ME AND IF THE CORPORATION DOESN'T STEP UP AND CORRECT THIS MATTER, I WILL HAVE NO CHOICE BUT TO NEVER PURCHASE A JEEP PRODUCT AGAIN. *TR

  20. Structure, Mar 31, 2013

    ALL 4 INTERIOR DOOR OPENING HOUSING BREAKING/FAILING: ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** *TR

  21. Structure, Mar 20, 2013

    TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT DOOR HANDLES WERE FRACTURED, CAUSING THE DOOR HANDLES TO SEPARATE FROM THE DOOR PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,558.

  22. Structure, Mar 18, 2013

    TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. ALSO, SHE STATED THAT THE OTHER THREE DOORS PANELS WERE CRACKED RIGHT UNDER THE HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 135,000. *TR

  23. Structure, Mar 15, 2013

    I PURCHASED A USED 2005 JEEP GRAND CHEROKEE. A FEW DAYS AFTER I BOUGHT IT I WAS CLEANING THE INSIDE AND OPENED THE BACK PASSENGER DOOR. UPON DOING SO I NOTICED THE HANDLE IS BROKEN. IT IS STILL OPERABLE BUT I DON'T KNOW HOW LONG IT WILL LAST. I LOOKED ONLINE AND SEE THAT APPARENTLY EVERYONE THAT HAS THIS MODEL HAS THE SAME PROBLEM, SOME PEOPLE WITH ALL 4 HANDLES USELESS AND UNABLE TO OPEN ANY DOOR FROM THE INSIDE. I HAVE A 3 YR OLD SON THAT SITS IN THE SEAT WHERE THE HANDLE IS BREAKING. IF THERE WAS AN ACCIDENT OR EMERGENCY I WANT THE DOOR TO BE ABLE TO OPEN. IF THE HANDLE BREAKS, BECAUSE OF A MANUFACTURER DEFECT, AND HE CUTS HIS HAND ON THE JAGGED PLASTIC I THINK THAT COULD CAUSE A LAWSUIT. IF I HAVE AN ADULT IN THE BACK SEAT AND THERE IS AN EMERGENCY THE PERSON MAY NOT BE ABLE TO EXIT. THIS IS NOT SAFE OR ACCEPTABLE. *TR

  24. Structure, Mar 13, 2013

    THE LEFT REAR DOOR HANDLE HAS BROKEN OFF. I OPEN THE DOOR TO PLACE AN ITEM IN THE BACK SEAT AND NOTICED THE DOOR HANDLE LAYING INSIDE THE DOOR. THE HANDLE ITSELF IS IN TACK BUT THE PLASTIC SURROUNDING WHERE THE HANDLE ATTACHES WITH THE DOOR WAS BROKEN. THERE WAS NOT TRAUMA, HEAVY OR EXTENSIVE USE PLACED ON THE DOOR (INSIDE OR OUT). WHEN RESEARCHING POSSIBLE SOLUTIONS TO MY PROBLEM, I BECAME OVERWHELMED BY HOW MANY OTHER OWNERS WERE DEALING WITH THE SAME PROBLEM. I CALLED A COUPLE OF DEALERS AND WAS FLOORED BY THE COST TO FIX THE SITUATION AND ATTEMPTING TO USED A DOOR FROM THE JUNK YARD IS NOT A SOLUTION DUE TO THE PROBLEM APPEARING TO BE UNIVERSAL TO THIS VEHICLE. MY CONCERN IS THAT I NOW HAVE A VEHICLE WHERE ONE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE CREATING A SAFETY ISSUE. ON AN UPSIDE, I AM THANKFUL AFTER READING OTHER PEOPLES SITUATIONS THAT I ONLY HAVE ONE DOOR AFFECTED, BUT NOW I AM ON EDGE AND CAUTIOUS THAT MY OTHER DOORS WILL SOON FOLLOW SUIT. *TR

  25. Structure, Mar 12, 2013

    I NOW HAVE 2 INTERIOR DOOR ON MY 2005 JEEP GRAND CHEROKEE THAT HAVE BROKEN DOOR HANDLES. THE THIRD ONE HAS A SMALL CRACK THAT WILL PROBABLY GROW AND BECOME LIKE THE OTHERS. *TR