2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints: structure
405 reports, newest first. Show all
Structure, Aug 6, 2012
FRONT DRIVER-PASSENGER SIDE DOOR PANELS. I RECENTLY DISCOVERED THAT MY FRONT DRIVER AND PASSENGER DOOR PANELS HAVE CRACKED AROUND THE INTERIOR DOOR HANDLE. THE CRACKS HAVE PROGRESSED TO THE POINT WHERE THE DOOR HANDLES DISLODGED FROM THE PANEL FROM REPEATED USE. THE COST OF EACH PANEL IS $770.00, EXCLUDING LABOR. THE DEALER WHERE PURCHASED STATED "THERE IS NOTHING WE CAN DO ABOUT IT." WHAT'S DISCONCERTING IS THAT THE BACK OF PANEL SHOWS REINFORCEMENT (THICKER PLASTIC) FOR THE WINDOW BUTTONS BUT THE MATERIAL IS PAPER-THIN FOR THE DOOR HANDLE. ONCE THE DOOR HANDLE FALLS OFF, THE ONLY WAY TO OPEN THE DOOR IS TO ROLL DOWN THE WINDOW AND PUSH THE EXTERIOR BUTTON. I HAVE FILED A COMPLAINT WITH CHRYSLER. *TR
Structure, Jul 19, 2012
FROM THE MANY FORUMS I HAVE RESEARCHED, THIS IS NOT THE FIRST COMPLAINT ABOUT FAULTY DOOR HANDLES IN THE 2005 JEEP GRAND CHEROKEE. ALL FOUR OF MINE HAVE CRACKED AND LARGE CHUNKS OF THE INSIDE OF THE "CUP" HAVE FALLEN OFF INTO THE DOOR PANEL. ONE OF THE DOORS IN JUST ABOUT INOPERABLE BECAUSE OF THE LOCATION OF THE CRACK AND I KNOW ITS ONLY A MATTER OF TIME BEFORE THE REST OF THEM FOLLOW. AS A MOTHER OF 2 CHILDREN, IT SCARES ME TO THINK THAT THEY COULD BE STUCK INSIDE OF A VEHICLE THAT COULD HAVE BEEN IN AN ACCIDENT. TO ME, THERE IS NO EXCUSE FOR THE COMPANY TO NOT ISSUE A RECALL ON THE PARTS, AS THEY WILL SOONER OR LATER BE LOOKING DOWN THE LINE OF A HUGE CLASS ACTION LAW SUIT FOR SOMEONE LOSING A PASSENGER OR THEIR OWN LIFE DUE TO BEING UNABLE TO OPEN THEIR DOOR. IMAGINE A CAR ROLLING OVER AND CATCHING FIRE. AS QUICKLY AS THAT COULD GO UP IN FLAMES IN ONLY A MATTER OF SECONDS, WHAT COUNTS ARE THE MOMENTS THAT PERSON IS FIGHTING WITH GETTING A DOOR OPEN, OR IN A VEHICLE WITHOUT HAVING TO FIGHT AND SAVING A LIFE OR 5, AS THIS IS A 5 PASSENGER CAR. I WOULD STRONGLY SUGGEST THAT THIS BE SERIOUSLY CONSIDERED AND PRESSURE BE APPLIED TO THE MANUFACTURERS OF JEEP TO ISSUE A RECALL FOR ALL VEHICLES WITH THAT TYPE OF DOOR HANDLE. *TR
Structure, Jul 11, 2012
MY 2005 JEEP GRAND CHEROKEE LIMITED'S INTERIOR DOOR HANDLES HAVE BROKEN FROM THEIR DOOR PANELS. *TR
Structure, Jul 11, 2012
I REPLACED THE DRIVE DOOR HANDLE AFTER IT CRACKED IN 2009. NOW THE REAR PASSENGER DOOR HANDLE BROKE OFF. IT IS NOW A SAFETY VIOLATION AS MY DAUGHTER IS UNABLE TO EXIT OUT THE DOOR DUE TO A BROKEN HANDLE. AGAIN THE PASSENGER DOOR IS CRACKED AT THE HANDLE. THE COUNT IS NOW THREE OF THE FOUR DOORS REQUIRING REPLACEMENT. I TAKE GREAT CARE OF MY CAR AND THIS IS A CLEAR SAFETY VIOLATION AS THE DOORS WERE MADE WITH SUBSTANDARD MATERIALS. I AM NOW AT 121,647 MILES AND WOULD LIKE TO KNOW IF ISSUANCE OF A RECALL TO FIX ALL OF THE DOORS WILL OCCUR ON THE JEEP GRAND CHEROKEES MADE IN 2005. THANK YOU *TR
Structure, Jul 1, 2012
THE DOOR HANDLES ON TWO DOORS HAVE FAILED AND BROKEN OFF. THIS IS A SAFETY ISSUE AS DOOR CAN ONLY BE OPENED FROM THE OUTSIDE AND SO FAR I HAVE BEEN QUOTED $1100 TO REPLACE AND REPAIR THESE HANDLES AS THE ENTIRE INSIDE DOOR COMPONENT MUST BE REPLACED. *TR
Structure, Jun 24, 2012
ALL DOOR HANDLES ARE BROKEN ON THE INSIDE. THESE HAVE NOT BEEN USED IMPROPERLY. THE PLASTIC BEHIND THE HANDLE IS VERY WEAK AND IT BREAKS. NEITHER OF MY BACK DOORS CAN BE OPENED FROM THE INSIDE. I AM COMPLETELY RESTRICTED FROM USING THE BACK SEAT OF MY CAR BECAUSE IF AN ACCIDENT WERE TO OCCUR, ANYONE IN THE BACK SEAT WOULD BE TRAPPED INSIDE THE VEHICLE. FRONT DOORS ARE EQUALLY BROKEN BUT CAN BE OPENED AFTER A FEW TRIES. THE HAZARD IS STILL THERE FOR MYSELF AND ANYONE IN THE FRONT SEAT. ALTHOUGH THIS PLASTIC IS AN INDEPENDENT PIECE, THE DEALER WILL ONLY SELL THE WHOLE INDOOR PANEL AT $500.00 EACH DOOR PANEL PLUS LABOR. I CALLED TO FILE A COMPLAINT WITH CHRYSLER AND THEY RESPONDED "YOU ARE ON YOUR OWN. THE ARE NO RECALLS OR WARRANTY. YOU HAVE TO PAY IT ON YOUR OWN". THEN I TRY TO FIND GENERIC OR AFTERMARKET HANDLES AND REALIZE THAT LITERALLY EVERY SHOP I VISITED HAS DOZENS OF CUSTOMERS WITH MY SAME CAR AND MY SAME PROBLEM, SOME THAT CHRYSLER RESPONDED TO AND SOME THAT THEY DID NOT. ANYWAYS, IT IS A SERIOUS DEFECT ON THE JEEP GRAND CHEROKEE 2005 INDOOR HANDLES THAT IS PUTTING PEOPLE'S LIVES AT RISK AND CHRYSLER IS NOT DOING ANYTHING ABOUT IT BUT BULLY THEIR CUSTOMERS AND AVOIDING THEIR RESPONSIBILITY. *TR
Structure, Jun 11, 2012
INTERIOR PASSENGER DOOR HANDLE/PANEL IS TOTALLY BROKEN OUT. TRIED SEVERAL DIFFERENT METHODS OF SAVING IT FROM DOING SO, BUT TO NO AVAIL, IT IS TOTALLY GONE. HAVE READ SEVERAL ITEMS VIA THE INTERNET FOR ABOUT A YEAR NOT STATING THAT THIS IS A KNOWN PROBLEM BY JEEP DRIVERS, BUT JEEP HAS OFFERED NO ASSISTANCE ON THIS MATTER. I FEEL THAT THIS IS A HUGE SAFETY ISSUE, AS TO ONCE YOU CANNOT OPEN THE DOOR FROM THE INSIDE, YOU PUT YOURSELF AT AN ENORMOUS RISK FOR GETTING SOMEONE STUCK INSIDE DURING A CRASH. *TR
Structure, Jun 5, 2012
ON ALL INTERIOR DOOR HANDLES, THE PLASTIC BACKING THAT IS RECESSED OR 'CUPPED' BEHIND THE ACTUAL SILVER HANDLES YOU PULL TO OPEN THE DOORS HAS CRACKED. THE BACK LEFT DOOR CRACKED TO A DEGREE WHERE THE HANDLE SEPARATED FROM THE OPENING CABLE, SO THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THE DRIVER DOOR IS CLOSE. ALL HANDLES SHOW THE SAME SIGN OF CRACKING THOUGH. IF THERE WAS AN ACCIDENT, MY CHILDREN IN THE BACK WOULD HAVE A HARD TIME GETTING OUT. *TR
Structure, May 17, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE FRONT DRIVER'S SIDE FRACTURED, MAKING IT VERY DIFFICULT TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE DOOR PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Structure, May 17, 2012
I PURCHASED THIS VEHICLE IN 2011, I WAS THE SECOND OWNER. THE LEFT REAR PLASTIC BEHIND THE DOOR HANDLE WAS SEVERELY CRACKED, AT THE TIME OF PURCHASE THE DEALER REPLACED THIS ONE AND STATED THAT IT COST $500.00 PER DOOR TO REPLACE. THE TWO OF THE THREE REMAINING DOORS HAD HAIRLINE CRACKS AND WERE BARLEY NOTICEABLE. IN OCTOBER 2011 HAD A PASSENGER IN THE RIGHT REAR SEAT. WHEN THEY TRIED TO GET OUT THEY COULD NOT. I OPENED THE DOOR FROM THE OUTSIDE. THOUGHT I HAD THE CHILD PROOF LOCKS ON. THERE WAS A BIG CHUNK OF PLASTIC MISSING BEHIND THE DOOR HANDLE ON THIS SIDE. IT DID NOT OCCUR TO ME THAT ANYTHING WAS WRONG UNTIL 04/31/2012 WHEN A LARGE PIECE OF PLASTIC FELL INSIDE THE DOOR FROM BEHIND THE DRIVERS DOOR HANDLE. THEN I STARTED READING ABOUT ALL THE PROBLEMS WITH THESE DOORS ON THE INTERNET. THE DOOR HANDLES WILL FALL OUT, BECAUSE THERE IS NOTHING TO HOLD THEM IN PLACE. NOW I HAVE 2 DOORS WITH BIG CHUNKS OF PLASTIC MISSING AND THE THIRD DOOR IS SEVERELY CRACKED. CALLED CHRYSLER, OPENED A CASE. THEY CALLED OFFERED TO FIX THEM FOR $500.00. THEY TOLD ME MY VEHICLE WAS OUT OF WARRANTY. I TOLD THEM THAT I HAD NOTHING TO DO WITH WARRANTY, IT WAS A SAFETY ISSUE IF YOU COULD NOT GET OUT OF THE CAR. THEY WERE NOT WILLING TO FIX IT. THIS IS A SAFETY ISSUE! IF THE VEHICLE CAUGHT ON FIRE AND YOU COULD NOT GET OUT YOU WOULD BE BURNED ALIVE. *TR
Structure, May 9, 2012
ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: BOTH REAR DOORS TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE HANDLES ARE INOPERABLE IN EMERGENCY SITUATIONS, PASSENGERS WILL NOT BE ABLE TO EXIT THE VEHICLE, LIKELY CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER REFUSES TO AND REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE! MANUFACTURER SAFETY RECALL WARRANTED. *TR
Visibility, Structure, May 7, 2012
INTERIOR DOOR HANDLES ARE DEFECTIVE. THE PLASTIC SURROUNDING THE INTERIOR DOOR HANDLES HAS BECOME BRITTLE AND BROKEN ALLOWING PIECES TO FALL INSIDE THE DOOR. THIS BREAKAGE HAS RENDERED THE DOOR HANDLES INOPERATIVE AND PREVENTS THE DOOR FROM BEING OPENED FROM THE INSIDE. IN THE EVENT OF AN ACCIDENT THE OCCUPANTS OF THE VEHICLE WOULD BE TRAPPED INSIDE, ESPECIALLY IF THE POWER WINDOWS ALSO BECAME INOPERATIVE. *TR
Structure, Apr 24, 2012
THE REAR RIGHT DOOR HANDLE BROKE. MY TRUCK HAS UNDER 80,000 MILES. *TR
Structure, Apr 9, 2012
I AM AT THE END OF MY ROPE WITH THIS SAME STORY. MY STORY IS EXACTLY LIKE THE OTHER 824 COMPLAINTS POSTED HERE. MY INDOOR HANDLES, ON MY 2005 JEEP GRAND CHEROKEE, HAVE BROKEN. MY CHILDREN AND I CANNOT EXIT MY VEHICLE WITHOUT ROLLING DOWN WINDOWS. HEAVEN KNOWS WHAT WILL HAPPEN IF WE ARE EVER IN AN EMERGENCY SITUATION WHICH INCLUDES THE FAILURE OF MY VEHICLE'S ELECTRONIC SYSTEM, BECAUSE WE WOULD LITERALLY BE TRAPPED INSIDE WITHOUT THE USE OF OUR WINDOWS. I HAVE COMPLAINED, AND COMPLAINED AND COMPLAINED TO THE CHRYSLER COMPANY. NO ONE WILL HELP ME. MY QUOTE, TO REPAIR EACH DOOR, IS $750. AS A SINGLE MOTHER WHO WORKS VERY HARD TO PAY MY VEHICLE PAYMENTS AS IT IS, I AM NOW FACED WITH THE BURDEN OF HAVING TO PAY ANOTHER $3,000 IN ORDER TO KEEP MY FAMILY SAFE. ENOUGH IS ENOUGH. I HAVE NEVER SUED ANYONE IN MY LIFE, NOR HAVE I EVER CONSIDERED DOING SO, BUT THIS IS THE FINAL STRAW. IT IS TIME FOR A CLASS ACTION LAWSUIT, PEOPLE! I SEE NO REASON WHY THE CHRYSLER COMPANY CAN'T PRODUCE A STRONG, FAILPROOF REPAIR KIT IN ORDER TO KEEP THEIR LOYAL CUSTOMERS SAFE. THIS IS ABSOLUTELY RIDICULOUS. *TR
Structure, Apr 8, 2012
THE INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE ALL BROKEN. TWO OF THEM ARE INOPERABLE. THE CHEAP MATERIAL USED BY THE MANUFACTURER SHOULD BE RECALLED AS IT CRACKS VERY EASILY. ONCE THE INSIDE HANDLE IS BROKEN THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY CONCERN IN CASE OF A FIRE OR ACCIDENT. THE DEALER SAYS THE WHOLE DOOR PANEL WOULD HAVE TO BE REPLACED AND NOT JUST THE HANDLE, AS THEY ARE ATTACHED TOGETHER. THE COST OF EACH PANEL IS APPROXIMATELY $700 EACH. *TR
Structure, Apr 5, 2012
THE INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE ALL BROKEN. TWO OF THEM ARE INOPERABLE. THE CHEAP MATERIAL USED BY THE MANUFACTURER SHOULD BE RECALLED AS IT CRACKS VERY EASILY. ONCE THE INSIDE HANDLE IS BROKEN THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY CONCERN IN CASE OF A FIRE OR ACCIDENT. THE DEALER SAYS THE WHOLE DOOR PANEL WOULD HAVE TO BE REPLACED AND NOT JUST THE HANDLE, AS THEY ARE ATTACHED TOGETHER. THE COST OF EACH PANEL IS APPROXIMATELY $700 EACH. *TR
Structure, Mar 29, 2012
REAR DOOR HANDLE PLASTIC AROUND BASE BEGAN CRACKING & CURRENTLY DRIVER DOOR HAND IS ABOUT TO FALL OFF. THIS IS DANGEROUS! THIS PLASTIC SURROUNDING THE DOOR HANDLES BEGAN WITH SMALL CRACKS THEN HUGE CHUNKS FELL OUT . THIS COULD COST A LIFE OF MY GRANDCHILDREN OR EVEN MYSELF AS DRIVER. NEVERMIND ANYONE OWNING ONE. THIS SAFETY HAZARD SHOULD BE AN IMMEDIATE SAFETY RECALL! I AM ASTOUNDED AT THE NUMBERS OF JEEP OWNERS REPORTING SAME OR SIMILAR INCIDENTS.I HOPE TO HEAR IT HAS BEEN ISSUED. *JS
Structure, Mar 27, 2012
I BOUGHT THIS JEEP BRAND NEW AND IT IS GARAGE KEPT. WE ARE OLDER AND HAVE NO YOUNG KIDS RIDING IN OUR CAR. IT STILL LOOKS LIKE ITS BRAND NEW. MY 1998 JEEP WHICH I STILL OWN HAS 86,000 MILES ON IT DOORS ARE PERFECT. MY 2005 HAS THREE INTERIOR DOOR HANDLES THAT ARE CRACKED OR COMPLETELY BROKEN. THE BACK DOOR HAS TO BE OPEN FROM THE OUTSIDE. THIS IS A SAFETY MATTER. IT'S REALLY UNFORTUNATE THE AMOUNT OF COMPLAINTS BUT NO RECALL. WILL IT TAKE SOMEONE GETTING IN A FIREY CRASH OR RUNNING INTO A POND AND NOT BEING ABLE TO GET OUT OF THEIR CAR? *TR
Structure, Mar 19, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND THE EXTERIOR HANDLE HAD BEGUN TO FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT HE WOULD NEED TO HAVE THE ENTIRE DOOR PANEL REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Structure, Mar 13, 2012
THE DRIVER INTERIOR DOOR HANDLE PLASTIC MOUNT BROKE. NO ABUSE, NO EXCESSIVE WEAR AND TEAR. *TR
Structure, Mar 8, 2012
THE HANDLES ON BOTH REAR DOORS HAVE CRACKED MAKING THEM UNUSABLE. YOU CANNOT OPEN THE DOOR FROM THE INSIDE, SAFETY ISSUE. THEY ARE MADE OF CHEAP PLASTIC THAT BREAKS OFF. THE ONLY PERSON THAT RIDES IN MY BACK SEAT IS MY 84 YEAR OLD MOTHER WHO HAS VERY LITTLE STRENGTH IN HER HANDS. IN ORDER TO REPLACE IT YOU HAVE TO BUY THE ENTIRE DOOR PANEL FOR 500 DOLLARS PLUS LABOR. PLEASE CONSIDER ISSUING A SAFETY RECALL. *TR
Structure, Mar 6, 2012
DOOR PANELS BROKEN ON BACK REAR DOORS. PASSENGER FRONT DOOR IS CRACKED. UNABLE TO OPEN DOORS DUE TO THE DOOR HANDLE IS BROKEN. UNSAFE CONDITIONS. I HAVE A CHILD THAT SITS IN THE BACK AND THIS IS A SAFETY ISSUE. *TR
Structure, Mar 5, 2012
INTERIOR DOOR HANDLE ON DRIVER SIDE & PASSENGER SIDE PLASTIC BROKE MAKING THE INSIDE HANDLE NO LONGER USABLE. *TR
Structure, Feb 22, 2012
THE PLASTIC ON THE INTERIOR DOOR HANDLES HAS CRACKED AROUND THE DOOR HANDLE. THE DRIVER SIDE FRONT INTERIOR DOOR HANDLE AND THE DRIVER SIDE REAR INTERIOR DOOR HANDLE ARE INOPERABLE BECAUSE THEY ARE NO LONGER ATTACHED TO THE DOOR. *TR
Structure, Feb 21, 2012
THE INTERIOR DOOR HANDLES ALL BREAK AND CRACK. THE HANDLES ARE CHEAP PLASTIC AND FAIL AFTER TIME. THIS IS A SAFETY HAZARD AND CHRYSLER SHOULD BE RESPONSIBLE FOR REPLACING THESE. THEY DO NOT EVEN HAVE THE PARTS ON HAND. I HAVE CONTACTED LOCAL DEALERSHIPS AND THERE IS A WAITING LIST FOR OVER 400+ PEOPLE A MONTH AGO WHO KNOWS HOW LONG NOW. *TR