2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Electrical system, Aug 10, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Other or unspecified, Service brakes, Aug 9, 2015, crash
I WAS ENTERING A PARKING LOT WHEN I SAW ANOTHER CAR EXITING. I PRESSED DOWN ON THE BRAKE AND THE VEHICLE WENT INTO SUDDEN RAPID ACCELERATION. I PUSHED HARDER ON THE BRAKE AND THE CAR SPED UP TO AT LEAST 60 MPH. I HIT THE CAR THAT WAS COMING OUT OF THE LOT BECAUSE I COULD NOT STOP MY CAR. THE CAR THAT I HIT HIT A PARKED CAR. MY VEHICLE THEN SPED AHEAD HITTING ANOTHER CAR BECAUSE I COULD NOT STOP. I SPED OVER THE RAILROAD TRACKS AND MY CAR FINALLY CAME TO A STOP IN A SHOPPING CENTER. THIS WAS THE LAST EXPERIENCE WITH SUDDEN RAPID ACCELERATION IN THIS JEEP. NO ONE IN MY HOUSEHOLD HAS DRIVEN THE JEEP SINCE. MY DAUGHTER EXPERIENCED THE SAME RAPID ACCELERATION IN FEBRUARY WHILE SHE WAS PARKING. SHE WAS GOING IN REVERSE TO PARK BETWEEN TWO PARKED CARS. THE JEEP ACCELERATED SO RAPIDLY SHE HIT THE CAR PARKED BEHIND. THE PARKED CAR SHE HIT WAS TOTALED.THE DEALER COULD NOT DIAGNOSE THE PROBLEM AND CHRYSLER DROPPED THE CASE. IN MY CASE CHRYSLER SENT AN INSPECTOR TO INVESTIGATE THE PROBLEM. CHRYSLER DETERMINED THAT THAT THEY WOULD NOT CHANGE THEIR PREVIOUS POSITION AND DENIED ANY MECHANICAL DEFECT. WE HAVE A CAR WE ARE TERRIFIED TO DRIVE. IT CANNOT BE REPAIRED BECAUSE THE MECHANICAL DEFECT CANNOT BE DIAGNOSED.
Other or unspecified, Aug 8, 2015
MY SONS VEHICLE WILL RANDOMLY SHIFT OUT OF DRIVE INTO THIRD GEAR CAUSING SERIOUS SAFETY CONCERNS. IF YOU TURN THE CAR OFF AND TURN THE CAR BACK ON IT RESETS BUT THE PROBLEM CAN REOCCUR AT ANY TIME WHILE DRIVING. WE HAVE TAKEN TO A JEEP DEALERSHIP AND THEY RELOADED SOME SOFTWARE BUT THAT DID NOT FIX THE PROBLEM. THIS IS A KNOWN PROBLEM AS AN INTERNET SEARCH REVEALS MANY PEOPLE WITH THE SAME PROBLEM.
Electrical system, Aug 7, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 6, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 6, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,200. UPDATED 09/18/15*LJ *CN
Electrical system, Aug 5, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON TWO OCCASIONS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/18/15*LJ
Other or unspecified, Aug 5, 2015
CHRYSLER HAS A RECALL ON MY JEEP SINCE 2014, THAT HASN'T BEEN FIX OR DONE. I'M HAVING PROBLEMS (CUTS OFF AND ALL LIGHTS COMES ON). TOOK TO THE JEEP PLACE AND THEY STATE; OH NO! THIS ISN'T BECAUSE OF THE RECALL. WRONG ANSWER. THEY WERE WANTING ME TO SPEND THOUSANDS OF DOLLARS TO FIX THINGS NOT WRONG WITH MY CAR. NO WARRANTY WITH WHAT THEY WERE GONE TO FIX. TOOK IT SOMEWHERE ELSE AND THEY FOUND THE PROBLEM. "THE RECALL"...NO PART TO BE FOUND. THEY DID THE BEST THEY COULD UNTIL CHRYSLER GETS ME A PART. I'M DRIVING MY CAR THAT CUTS OFF ON ME. I DON'T HAVE ANOTHER CAR, I'M A WIDOW. HOW CAN I GET MY MONEY BACK THAT I HAVE SPEND AND GET MY CAR FIX?
Electrical system, Air bags, Engine, Aug 4, 2015, crash
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING AND CAUSED THE VEHICLE TO GO OFF THE ROAD AND FLIP OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED FROM CUTS ON BOTH OF HIS LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. MA 10/5 *CN
Visibility, Structure, Aug 4, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC INTERIOR DOOR HANDLES WERE FRACTURED. THE CONTACT STATED THAT ALL THE INTERIOR DOOR HANDLES EXCEPT THE FRONT PASSENGER SIDE DOOR HANDLE WERE FRACTURED. THE CONTACT STATED THAT THE SUN ROOF WOULD LEAK WHENEVER IT RAINED. THE VEHICLE WAS TAKEN TO BE INSPECTED AND WAS DIAGNOSED THAT THE ROOF NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS MOLD AND MILDEW FROM THE WATER LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
Electrical system, Exterior lighting, Service brakes, Aug 3, 2015
MY 2005 GRAND CHEROKEE HAS ON SEVERAL OCCASIONS TURNED ITSELF OFF WHILE DRIVING DOWN THE ROAD. THE LAST TIME THIS HAPPENED WAS AT NIGHT AND RAINING AND THE WINDSHIELD WIPERS, HEADLIGHTS AND EVERYTHING SHUT OFF FOR SEVERAL SECONDS WHILE DRIVING DOWN THE ROAD. BECAUSE OF THIS A TRACTOR TRAILER PULLED OUT IN FRONT OF ME WITH MY CHILDREN IN THE CAR AND WE WERE NEARLY KILLED. I HAD NO LIGHTS, WINDSHIELD WIPERS, THE BRAKES AND STEERING WERE VERY DIFFICULT ETC. I TOOK IT TO THE DEALER TODAY AND THEY STATED THAT THERE IS A RECALL FOR THIS HOWEVER NO FIX FOR THE ISSUE AT THIS TIME?!?!?!?! THIS IS COMPLETELY UNACCEPTABLE AS MY VEHICLE IS COMPLETELY USELESS, IT IS NOT WORTH MY FAMILIES LIVES TO TAKE THE CHANCE OF DRIVING IT.
Electrical system, Air bags, Aug 3, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER RESTRAINT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE DRIVER RESTRAINT SENSOR WAS REPLACED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Electrical system, Jul 31, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. EVERY TIME THE VEHICLE WAS STARTED, A LOUD TAPPING NOISE EMITTED FROM THE DASHBOARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Electrical system, Service brakes, Jul 31, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A LONGER DISTANCE TO STOP THE VEHICLE. THE SERVICE BRAKE SYSTEM AND SERVICE FOUR WHEEL DRIVE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000: (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Steering, Electrical system, Jul 30, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND WAS UNABLE TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,763. MA 10/6 UPDATED 3/28/2016*JS *CN
Electrical system, Jul 30, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 30, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Other or unspecified, Jul 29, 2015
THE INSIDE OF MY RIGHT REAR DOOR CRACKED ALL THE WAY IN. TO REPLACE IT THEY QUOTED AROUND 600.00. WHICH THE INSIDE OF THE DOOR ARE CHEAP MADE. SO IT'S A SAFETY HAZARD FOR MY PASSENGERS
Electrical system, Jul 29, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure, Jul 29, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR HANDLES WERE CRACKED AND THE HANDLES MOVED AROUND INSIDE OF THE PANEL. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE PARTS WERE CRACKED ON THE PASSENGER SIDE. THE PASSENGER SIDE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Steering, Structure, Service brakes, Jul 28, 2015, crash
I DROVE INTO AN ADVANCE AUTO PARKING AND WHEN I WAS DRIVING THE CAR SEEM TO ACCELERATED AND I COULD NOT TURN THE WHEEL ON THE CAR I TRIED TO PUSH THE BRAKES TO STOP THE CAR BUT THE BRAKING SYSTEM WAS NOT WORKING. I COULD NOT TURN THE WHEEL AND THE BRAKING SYSTEM WAS NOT WORKING AND I STARTED TO PANIC. MY CAR RAN RIGHT INTO A METAL POLE AND TOTALED MY CAR. THE POLICE AT THE SEEN TOLD ME AND MY HUSBAND THAT THE IMPACT THAT THE VEHICLE TOOK, THE AIRBAGS SHOULD OF CAME OUT, BUT THEY DID NOT. MY CAR IS TOTALED AND THE BODY OF THE CAR IN THE FRONT IS SPLIT IN HALF.
Steering, Air bags, Vehicle speed control, Jul 28, 2015
IN RUSH HOUR TRAFFIC, THE CAR WOULD LOSE POWER EVERYTIME THE CAR CAME TO A STOP OR IDLED. 3 DAYS LATER, THE CAR LOST POWER IN SPEED LIMIT TRAFFIC AFTER GOING OVER THE RAILROAD TRACKS. SINCE THEN, IT LOSES POWER AT EVERY STOP. IF I AM NOT AWARE, THE CAR ROLLS INTO ONCOMING TRAFFIC! I TOOK THE CAR TO MY NEAREST DEALER. THEY CONFIRMED THAT IT WAS THE IGNITION SWITCH THAT HAS BEEN RECALLED AND A PART HASN'T BEEN SENT TO DEALERS. I CALLED CHRYSLER AND ALL THEY DID WAS PUT ME ON A LIST! THEY APOLOGIZED FOR ME NOT HAVING A CAR TO DRIVE AND THAT WAS IT! THEY WOULD NOT PROVIDE ME WITH A TIMELINE OF WHEN THE PART WOULD BE READY. THEY REFUSED TO PROVIDE ME WITH A LOANER VEHICLE WHILE IT WAS OFF THE ROAD. I HAVE LOST MY MODE OF TRANSPORTATION UNLESS I WANT TO RISK MY AND MY FAMILY'S LIFE, AND THEY SAY THERE IS NOTHING THEY CAN DO EVEN THOUGH THEY ARE AT FAULT!
Steering, Service brakes, Engine, Jul 28, 2015
I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 65 MPH WHEN, WITHOUT WARNING, THE VEHICLE SHUT DOWN COMPLETELY. ENGINE SHUT DOWN, ALL POWER STEERING, BRAKING, AND POWER SYSTEMS WERE LOST. LUCKILY, I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD. ONCE THE VEHICLE CAME TO A COMPLETE STOP I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE ON. THIS IS AN EXTREMELY DANGEROUS ISSUE. AFTER CALLING THE DEALER WAS TOLD THERE WAS A RECALL FOR THE SYMPTOMS DESCRIBED BUT NO PARTS AVAILABLE TO FIX IT AND IT COULD BE MONTHS BEFORE IT COULD BE FIXED. NO OFFER WAS MADE TO PROVIDE ME WITH A VEHICLE TO DRIVE WHILE THE ISSUE REMAINED OPEN. I AM NOT GOING TO ENDANGER MY LIFE, MY FAMILY'S LIVES, OR THE LIVES OF OTHER DRIVERS BY CONTINUING TO OPERATE THIS VEHICLE. THE DEALER SHOULD BE REQUIRED TO PROVIDE AN ALTERNATE MODE OF TRANSPORTATION TO THE CUSTOMER IF THE ISSUE CANNOT BE RESOLVED IN A TIMELY MANOR.
Vehicle speed control, Jul 28, 2015
WHILE DRIVING APPROXIMATELY 55 MPH THE ETC WARNING LIGHT CAME ON AND I LOST ALL CONTROL OF THE THROTTLE CONTROL OF THE CAR. I MANGED TO COAST HOME AT 15 MPH SPEED WHERE I CALL CALL THE DEALER AND HAVE THE CAR TOWED TOTHE SHOP FOR REPAIR. A THROTTLE CONTROL MODULE WAS IDENTIFIED AS BEING SHORTED AND THEY REPLACED IT AT $1508.20 COST TO ME. PRIOR TO THIS INCIDENT MY CONTROL MODULE WENT OUT CAUSING THE ELECTRIC SEATS TO RETRACT AND ENGINE BEGIN TO SHUT DOWN. THIS REQUIRED A NEW POWER MODULE AT $1543 COST TO ME. THE RECALL ISSUED BY CHRYSLER FOR THE IGNITION SWITCH PROBLEM NHTSA 14V-438 HAS YET TO BE RESOLVED BY CHRYSLER SINCE SEPTEMBER 2014. I FEEL THE EARLIER ELECTRICAL PROBLEMS COULD BE VERY LIKELY RELATED TO THE IGNITION SWITCH RECALL AND I HAD TO PAY FOR THE OTHER REPAIRS, ALSO THE PLASTIC SUPPORT THAT HOLDS ALL THE INTERIOR DOOR HANDLES SECURE TO THE DOOR HAVE ALL BROKEN BECAUSE OF A KNOW DESIGN FAILURE CHRYSLER HAS ON THESE VEHICLES. CHRYSLER HAS REFUSED TO REPAIR THE DEFECT AND THIS CAR IS A DANGER TO ANYONE WHO IS IN IT WHILE DRIVING. IF AN ACCIDENT OCCURRED OR A FIRE IN THE CAR, YOU COULD NOT ESCAPE FROM CAR IN TIME TO PREVENT SERIOUS INJURY. IF THERE IS NO RECALL FOR THIS DEFECT THERE SHOULD BE ONE. UPDATED 11/06/15*LJ UPDATED 12/12/2017*CN
Electrical system, Jul 28, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.