2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Structure, Dec 23, 2014
THE INTERIOR DOOR HANDLES ARE ALL BROKEN BECAUSE JEEP DECIDED TO GO WITH THE CHEAP ROUTE INSTEAD OF USING QUALITY PARTS. THE DOOR HANDLES CRUMBLE WITH VERY LITTLE EFFORT AND MAKE IT IMPOSSIBLE TO GET OUT OF THE CAR FROM THE INSIDE. THIS IS A VERY SERIOUS PROBLEM BECAUSE IF THERE WERE AN ACCIDENT OR IF THE CAR WERE TO BECOME SUBMERGED, I WOULD NOT BE ABLE TO OPEN MY DOOR FROM THE INSIDE AND I WOULD DIE. I'VE SEEN MANY COMPLAINTS FROM OTHER JEEP OWNERS ONLINE AND IT IS RIDICULOUS THAT A FACTORY DEFECTIVE PART LIKE THIS WOULD NOT BE RECALLED WHEN IT CAN CAUSE A SAFETY CONCERN LIKE THIS. *TR
Electrical system, Dec 22, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Exterior lighting, Dec 22, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DRIVING, THE INSTRUMENT PANEL ELECTRICAL GAUGES AND THE HEADLIGHTS FAILED. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 105,000.
Electrical system, Service brakes, Dec 22, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT TWO BATTERIES WERE REPLACED WITHIN THREE YEARS .THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL BECOME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Air bags, Dec 21, 2014
IGNITION SHUT VEHICLE DOWN AS I WAS DRIVING ON THE HIGHWAY APROX 65-70MPH. LOSS OF POWER BRAKES AND STEERING, IF THERE WAS AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY DUE TO CAR THINKING THE KEY IS IN THE OFF POSITION . IS A CURRENT RECALL BUT NO PARTS ARE AVAILABLE AND WAS TOLD IT WAS SAFE TO DRIVE. HAS OCCURRED MULTIPLE TIMES, I REMOVED KEY AND KEYCHAINS FROM THE KEY AS INSTRUCTED BUT IT CONTINUES TO HAPPEN. *TR
Engine, Dec 19, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN UNKNOWN NOISE WAS COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD GASKET, THE EXHAUST MANIFOLD BOLTS AND THE NUTS AND CATALYTIC CONVERTER BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Electrical system, Dec 19, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Electrical system, Dec 17, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 16, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT JIGGLED THE KEY AND AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Electrical system, Dec 16, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 15, 2014, crash
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Structure, Dec 15, 2014
I HAVE A JEEP GRAND CHEROKEE LIMITED, 2005. THE REAR RIGHT DOOR HANDLE CRACKED AND UPON EXITING OF MY FAMILY MEMBER, THE HAND SIMPLY BROKE OFF. IN THE PAST WEEK, I HAVE BEEN EXPERIENCING A THREATENING TO BREAK OF THE DRIVER'S SIDE DOOR HANDLE. I AM THE ONLY ONE DRIVING MY JEEP AND I WORRY THAT WHEN I HAVE MY GRANDCHILD IN THE VEHICLE AND THE REST BREAK AS IT APPEARS THEY ARE THREATENING, EXITING THE VEHICLE WILL BE AN ISSUE. I HAVE CONTACTED BOTH THE DEALERSHIP IN MY TOWN AS WELL AS CHRYSLER REGARDING THIS ISSUE AND I WAS INFORMED THAT I WOULD HAVE TO REPLACE THE DOOR PANELS RATHER THAN THE ACTUAL DOOR HANDLES. THE DEALERSHIPS ARE KICKING THE CAN DOWN THE ROAD AND THIS IS DANGEROUS FOR THEM AS WELL AS THE CUSTOMERS. CHRYSLER NEEDS TO DEAL WITH THIS ISSUE BEFORE IT BECOMES A REAL PROBLEM. *TR AFTER THE RECALL WAS PERFORMED, THE CONSUMER NOTICED THE IGNITION CYLINDER PHYSICALLY EXTENDED OUT FROM THE HOUSING AND WAS VERY DIFFICULT AND AWKWARD TO ENGAGE WHEN STARTING THE VEHICLE. IN ADDITION TO THAT, WHEN STARTING THE VEHICLE, THE WINDSHIELD WIPERS CAME ON. THE CONSUMER STATED IT WAS NOT AN ISSUE PRIOR TO THE RECALL WORK BEING DONE. THE DEALER REPEATEDLY TOLD THE CONSUMER THE IGNITION SWITCH HAD NOTHING TO DO WITH THE WIPERS. UPDATED 06/02/16.*JB
Electrical system, Dec 15, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 15, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 15, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE GAUGES FAILED TO FUNCTION PROPERLY DUE TO A FAULTY IGNITION. ALSO, THE HEAT AND AIR CONDITIONER WERE NOT WORKING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Electrical system, Dec 15, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/21/15 *BF THE CONSUMER WAS INFORMED THERE WAS NO SOLUTION FOR THE PROBLEM. UPDATED 01/16/15*JB
Steering, Electrical system, Service brakes, Dec 15, 2014
MY DAUGHTER WAS IN A TURN WHEN SHE LOST POWER STEERING, LOST BRAKING POWER, ETC. SHE HAD TO APPLY HARD BRAKES TO PREVENT GOING INTO THE OPPOSING LANE. WHILE SHE DIDN'T UNDERSTAND WHAT HAD HAPPENED, HER PASSENGER TOLD HER TO TRY RESTARTING THE CAR. SHE DID, AND WAS ABLE TO CONTINUE. *TR
Electrical system, Dec 15, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/17/15*LJ UPDATED 03/23/15.*JB
Electrical system, Dec 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE LIGHTS ON THE INSTRUMENT PANEL AND THE HEADLIGHTS TURNED OFF. IN ADDITION, THE POWER WINDOWS AND INTERIOR LIGHTS FAILED TO OPERATE WITHOUT WARNING. THE FAILURES OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Electrical system, Dec 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO LOCK WHEN USING THE KEY FOB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Power train, Electrical system, Dec 12, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH FORCE IN ORDER TO KEEP THE VEHICLE MOVING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SHIFTER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,992.
Electrical system, Dec 11, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Dec 11, 2014
WE RECEIVED A RECALL NOTICE AND YET THERE IS NO FIX FOR THIS RECALL YET. MY HUSBAND'S CAR HAS SHUT OFF ON HIM ABOUT 5+ TIMES. EACH TIME HE COULD HAVE BEEN INVOLVED IN AN ACCIDENT BUT THANKFUL HE WAS SAFE. WE DON'T HAVE MONEY TO PURCHASE ANOTHER CAR AT THIS TIME AND YET I FEAR FOR MY HUSBAND'S SAFETY. WHEN WILL CHRYSLER GROUP LLC RECTIFY THIS SITUATION???? *TR
Engine and engine cooling, Dec 10, 2014
I WAS DRIVING DOWN AN INTERSTATE WHEN MY CAR TOTALLY SHUT DOWN. HAD I NOT BEEN IN THE RIGHT LANE SO THAT I COULD COAST OFF THE HIGHWAY, THE INCIDENT SURELY WOULD HAVE ENDED TRAGICALLY. THIS HAS HAPPENED ONCE BEFORE, BUT NOT IN SUCH A DANGEROUS SETTING. I HAVE A RECALL NOTICE FOR THIS VERY PROBLEM,( P41) BUT THE NOTICE SAYS THAT CHRYSLER DOES NOT HAVE THE PART NEEDED TO CORRECT THE PROBLEM. THE RECALL NOTICE STATES THAT IF I DO NOT FEEL SAFE, I SHOULD TAKE THE CAR TO MY DEALER, HAVE HIM REPAIR IT AT MY EXPENSE, AND YOU WILL REIMBURSE ME. HOW CAN THE DEALER REPAIR THE CAR IF THE CHRYSLER CORPORATION SAYS THE PART IS NOT AVAILABLE? IF THE DEALER IS ABLE TO REPAIR IT, WHY SHOULD I HAVE TO PAY SINCE THERE IS A RECALL? THIS IS NOT LOGICAL TO ME. IN THE MEANTIME, WE FEEL VERY UNEASY DRIVING THE CAR. WE NARROWLY ESCAPED ONE POTENTIALLY FATAL ACCIDENT. THE DEALER REFUSES TO GIVE US A LOANER CAR TO USE UNTIL THE REPLACEMENT PART IS AVAILABLE. WE ARE QUITE FRUSTRATED. CAN YOU GIVE US ANY INDICATION WHEN THE NEEDED PART WILL BE AVAILABLE? CAN YOU AUTHORIZE THE DEALER TO REPAIR THE PROBLEM AT YOUR EXPENSE? WE HAVE ALWAYS BEEN PLEASED WITH OUR JEEP PURCHASES, BUT THIS NONCHALANT ATTITUDE TOWARD A VERY DANGEROUS PROBLEM HAS REALLY DISAPPOINTED US. WE LOOK FORWARD TO HEARING FROM YOU AND HOPE FOR AN AMICABLE RESOLUTION TO THE PROBLEM. *TR
Air bags, Dec 10, 2014
MY FRONT PASSENGER SIDE SEAT AIR BAGS WARNING LIGHTS KEEPS GOING ON AND OFF, WHEN I POSITION THE PASSENGER SIDE SEAT FORWARD OR BACK DON'T KNOW WHY IT DOES THAT OR MY HEAD LIGHTS FLICKERS WHILE DRIVING ON AND OFF, HAD THIS PROBLEM SINCE I PURCHASE THIS CAR FROM THE JEEP DEALER IN DECEMBER 2005,NOW REALIZING IT COULD BE ELECTRICAL PROBLEM IN THE STARTING IGNITION SWITCH,NEED TO PLAY WITH THE WIRES UNDER THE PASSENGER SIDE SEAT TO RESET THE WARNING LIGHT TO STOP BLINKING AND WARNING SOUND TO STOP OR THE AIR BAG LIGHT ON THE DASH WILL FLASH SHOWING IT IS OFF. *TR