2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Structure, Nov 7, 2012
ALL FOUR OF MY DOOR HANDLES IN MY 2005 JEEP GRAND CHEROKEE DEVELOPED CRACKS IN THEM BETWEEN 2011-2012. THE BACK LEFT PASSENGER HAS COMPLETELY BROKEN OUT AND MY SON IS NO LONGER ABLE TO EXIT MY JEEP FROM THAT DOOR. THE DRIVER'S SIDE DOOR HANDLE IS THE NEXT TO GO. THIS WILL LEAVE ME UNABLE TO EXIT MY JEEP.THIS IS A VEHICLE SAFETY ISSUE THAT I AM VERY CONCERNED ABOUT. I SPOKE TO SERVICE ADVISOR AT AIRPARK CHRYSLER/JEEP THAT SAID HE HAD NEVER HEARD/SEEN THAT BEFORE AND THERE WAS NOTHING HE COULD DO TO HELP ME.I HAVE RESEARCHED ON THE INTERNET FOR RECALLS AND IT APPEARS THAT JEEP IS NOT WILLING TO RECALL THIS MAJOR VEHICLE SAFETY ISSUE WITH HUNDREDS OF COMPLAINTS ABOUT THE SAME DEFECTIVE PLASTIC DOOR HANDLES. *TR
Vehicle speed control, Nov 7, 2012, crash
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED AS HE PULLED INTO THE DRIVEWAY WITHIN 2 FEET OF THE GARAGE THERE WAS SUDDEN ACCELERATION AND THE VEHICLE CRASH INTO THE GARAGE. THERE WAS NO INJURIES BUT THE FRONT OF THE VEHICLE WAS DAMAGED. THE POLICE WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO THE DEALER WHO INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER SENT A LETTER TO THE CONTACT INFORMING HIM THEY WERE NOT RESPONSIBLE FOR THE DAMAGES AND IT WAS NOT DUE TO ANY MANUFACTURING DEFECTS AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 30,000.
Power train, Nov 5, 2012
CAR MADE A WHINING NOISE AT 35-45 M.P.H. BOUGHT NEW TIRES AND ALIGNMENT. IT TURNED OUT TO BE THE REAR DIFFERENTIAL. IT WAS REBUILT FOR $1200. ONE WEEK LATER IT MADE A HIGHER PITCHED WHINE. A CHRYSLER EMPLOYEE TOLD ME THAT BEGINNING IN 2005, CHRYSLER OUTSOURCED FOR CHEAPER BEARINGS,AND THEY WERE DEFECTIVE. HE SAID THEY ARE NO LONGER MADE. A WHOLE NEW DIFF AND AXLES HAD TO BE INSTALLED FOR ANOTHER $2800. IT STILL WHINES AT ALL SPEEDS NOW. CHRYSLER SAID "LIVE WITH IT!', AND EXPECT IT TO FAIL REPEATEDLY. THE CASE HAD BEEN SET WRONG AT THE FACTORY AS WELL. THERE ARE HUNDREDS OF THESE CASES ON-LINE,BUT CHRYSLER REFUSES TO ACKNOWLEDGE THEM. *TR
Structure, Equipment adaptive/mobility, Oct 21, 2012
THE AREA RIGHT ABOVE ALL 4 DOOR HANDLES ARE CRACKED AND READY TO COME OFF THE DOOR. WHICH WOULD LEAVE ME WITH NO WAY TO EXIT MY CAR. *TR
Electrical system, Engine, Oct 11, 2012
WHEN ATTEMPTING TO START THE VEHICLE, I HEARD ONE CLICK AND NOTHING HAPPENED. LIGHTS AND GAUGES WORKED, BUT NOTHING ELSE. JEEP WAS JUMPED AND THEN STARTED RIGHT UP. IT WENT TWO MONTHS AND IS NOW DOING THE SAME AGAIN. WITHIN A WEEK, IT HAS DONE IT 3 TIMES. BATTERY REPLACED AND STARTER CHECKS OUT FINE. ALSO GAUGES DIM AND THEN COME BACK ON WITHIN SECONDS. THE ALARM GOES OFF WHENEVER IT FEELS LIKE IT. DOORS SOMETIMES WILL NOT UNLOCK WITH THE FOB WHICH SETS THE ALARM OFF. NAV SYSTEM ONLY WORKS WHEN IT FEELS LIKE IT. LOW SETTING ON HEATER DOESN'T WORK. THIS LEMON NEEDS RECALLED!!! *TR
Engine, Oct 11, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE RECURRED THREE TIMES PREVIOUSLY. THE CONTACT MENTIONED THAT THE STARTER AND THE STARTER RELAY HAD BEEN REPLACED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSIS AND THE PCM PROCESSOR WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 101,400.
Structure, Oct 9, 2012
BROKEN INTERIOR DOOR HANDLES (DRIVER AND FRONT PASSENGER) AND CANNOT OPEN THE DOORS FROM INSIDE. I FOUND MANY COMPLAINTS ONLINE WITH SIMILAR PROBLEM. I AM VERY CONCERNED AN ACCIDENT CAN OCCUR AND WE WOULD BE TRAPPED BECAUSE THE DOORS CANNOT BE OPENED FROM THE INSIDE. *TR
Structure, Sep 30, 2012
THE PLASTIC WELLS BEHIND ALL FOUR INTERIOR DOOR HANDLES HAVE BROKEN, LEAVING A GAPING HOLE RINGED BY SHARP SPIKES OF PLASTIC SHARDS. THIS OCCURRED PRIOR TO MY PURCHASING THE VEHICLE ON THE DATE INDICATED AS THE DATE OF THE INCIDENT. THIS IS A WIDELY REPORTED ISSUE. THE NEXT STAGE OF THE FAILURE IS THAT THE INTERIOR DOOR HANDLES WILL EVENTUALLY BREAK OUT OF THE DOOR AND COME OFF INTO THE DOOR OPERATOR'S HAND, REQUIRING THE DOOR TO BE OPENED FROM THE OUTSIDE. ONCE THIS OCCURS, THE FAILURE WILL BECOME A SIGNIFICANT SAFETY RISK AS PASSENGERS WILL BE UNABLE TO OPEN THE DOOR FROM THE INSIDE, EFFECTIVELY TRAPPING THEM INSIDE IN THE EVENT OF A SEVERE ACCIDENT OR FIRE. JEEP HAS FIELDED THOUSANDS OF COMPLAINTS ABOUT THIS PARTICULAR FAILURE AND NUMEROUS VIDEOS MADE BY UNHAPPY CONSUMERS HAVE BEEN POSTED TO YOUTUBE AND OTHER SIMILAR SITES. JEEP CURRENTLY CHARGES $500-$700 TO REPLACE THE ENTIRE DOOR PANELS WHILE A NICHE MARKET HAS BEEN CREATED BY INDIVIDUALS SELLING INJECTION MOLDED REPLACEMENT PARTS THAT JEEP DOES NOT SELL. THIS IS AN UNACCEPTABLE SOLUTION AND JEEP NEEDS TO ISSUE A RECALL. IT BECOMES A MINOR SAFETY ISSUE THE MOMENT OUR FINGERS COME INTO CLOSE PROXIMITY OF THE SHARP PLASTIC SHARDS SURROUNDING THE OPENING, AND IT BECOMES A MAJOR SAFETY ISSUE THE MOMENT WE AND OUR PASSENGERS ARE NO LONGER ABLE TO OPEN A DOOR FROM INSIDE THE VEHICLE. PLEASE MAKE THIS HAPPEN. *TR
Structure, Sep 24, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC AROUND THE FRONT INTERIOR DOOR HANDLES WAS DISCONNECTED FROM THE DOOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 99,000.
Structure, Sep 17, 2012
BROKEN INTERIOR DOOR HANDLES AND CAN'T OPEN DOOR FROM INSIDE. I HAVE READ LOTS OF PEOPLE HAVING SAME ISSUES WITH JEEP GRAND CHEROKEE. *TR
Structure, Sep 14, 2012
INDOOR HOUSING FOR DOOR HANDLES BROKEN ON ALL 4 DOORS....I REPLACED DRIVERS SIDE HANDLE 2 YEARS AGO, NOW IT IS BROKEN ALONG WITH OTHERS....SO 3200 TO REPLACE ALL 4 DOORS PANELS...INTERNET AND THIS SITE FULL OF SIMILAR COMPLAINTS, DEFECTIVE MATERIAL OR DESIGN....I HAVE ALWAYS HAD JEEPS AND STILL BUY JEEP, BUT THIS WAS A PROBLEM THAT THEY DIDN'T TAKE CARE OF LIKE THEY SHOULD HAVE...UNSAFE TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. *TR
Structure, Aug 30, 2012
MY INTERIOR DRIVER DOOR HANDLE STARTED CRACKING, THEN EVENTUALLY BROKE AND IS USELESS. AT FIRST I THOUGHT IT MIGHT HAVE BEEN SOMETHING I DID UNTIL THE BACK PASSENGER ON THE DRIVER DOOR DID THE SAME THING. I RARELY HAVE PASSENGERS IN THE BACK SO I KNOW ITS NOT JUST WEAR; INSTEAD, JUST CRAPPY QUALITY. WHEN YOU'RE A DIE-HARD JEEP PERSON YOU DON'T WANT TO ADMIT (ESPECIALLY TO YOURSELF) THEY WOULD'VE USED POOR QUALITY. UNFORTUNATELY, AFTER READING ABOUT EVERYBODY ELSE THAT THIS HAS HAPPENED TO, ITS OBVIOUS IT IS INFACT JUST POOR QUALITY. *TR
Latches/locks/linkages, Aug 29, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR PANELS AND HANDLES WERE FRACTURED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Structure, Aug 23, 2012
WITH THE FIRST DOOR HANDLE THAT BUSTED, I THOUGHT I MIGHT HAVE USED TOO MUCH POWER BUT AS THEY ALL SHATTERED I REALIZED THAT THE INTERIOR DOOR HANDLES ARE MADE WITH BAD MATERIAL THAT IS BRITTLE AND CAN NOT TOLERATE NORMAL WEAR AND TEAR. CLEARLY A SAFETY HAZARD TO BE RIDING A VEHICULE, WHETHER AS THE DRIVER OR PASSENGER, AND IF AN EMERGENCY CALLS FOR YOU TO ABANDON IT, AS YOU PULL THE HANDLE TO OPEN YOUR DOOR THE HANDLE BRAKES IN YOUR HAND AND LEAVES YOU TRAPPED IN. *TR
Power train, Electrical system, Engine, Aug 18, 2012
WHILE DRIVING FOR ABOUT 30 MINUTES, THE GEARS CHANGED FROM DRIVE TO THE 3RD GEAR. TRANSMISSION REVES UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER COMING TO A STOP, AND RESTARTING IT, IT SOMETIMES GOES BACK TO DRIVE MODE, BUT REVERTS BACK TO THE THIRD GEAR, DISPLAYS "3" AND STAYS THERE. TOOK IT TO A MECHANIC, COULD NOT FIX. DEALER CLAIMS NO RECALLS FOR THIS PROBLEM, BUT ONLINE BLOGS SHOW PLENTY OF PEOPLE WITH THE SAME PROBLEM. HELP. *TR
Structure, Aug 16, 2012
THREE OF MY DOOR HANDLES HAVE BROKEN OFF AND ARE NOT FUNCTIONAL FROM THE INSIDE OF THE VEHICLE. THE ONLY HANDLE THAT IS IN TACT IS THE DRIVERS. *TR
Structure, Aug 12, 2012
MY DOOR HANDLES ON MY TRUCK WOULD NOT LET ME GET OUT . I HAD TO PUT THE WINDOW DOWN TO GET OUT OF MY TRUCK . I HEAR ALOT OF PEOPLE WITH THE MODEL JEEP I HAVE ALSO ENCOUNTERED THIS PROBLEM . *TR
Structure, Aug 10, 2012
THIS IS ABOUT MY 4 DOOR HANDLES IN MY JEEP THEY HAVE ALL CRACKED. ONE ON THE PASSENGER FRONT SIDE IS ALMOST NOT USUABLE. MY WARRANTY DOES NOT COVER IT, I TRIED TO CALL MULTIPLE CHRYSLER PLACES, THEY CAN'T HELP ME. MY DEALERSHIP HAS QUOATED ME OVER $2500. I JUST DON'T HAVE THAT KIND OF MONEY TO FIX DOORS THAT I HAVE NOT DAMAGED. THERE PLASTIC WHICH DOES NOT HELP. I'VE GONE ON SEVERAL WEBSITES AND I HAVE FOUND SO MANY COMPLAINTS WITH THE SAME PROBLEM AS MYSELF. I FIND THAT THIS IS OBVISOUSLY A JEEP PROBLEM. I FEEL THEY SHOULD BE FIXED OR THAT JEEP SHOULD ISSUE A RECALL. *TR
Suspension, Aug 10, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO ADVISED THE CONTACT THAT THE BALL JOINT FAILED. THE MANUFACTURER WAS CONTACT AND STATED THAT THE PART WAS NOT UNDER WARRANTY, PROVIDING NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 22,000. UPDATED 11/27/12 *CN THE CONSUMER STATED THE VEHICLE ONLY HAS 23,000 MILES. A MECHANIC INFORMED THE CONSUMER THAT THIS SHOULD NEVER HAVE HAPPENED AT THAT MILEAGE. THE MECHANIC ALSO STATED ONE BALL JOINT WAS RUSTED AND PITTED AND THE OTHER BLACK AND SHINNY. UPDATED 12/10/2012 *JS
Structure, Aug 8, 2012
2005 JEEP GRAND CHEROKEE... APPX 2-3 YRS AGO, DRIVER SIDE DOOR HANDLE SEPARATED FROM DOOR PANEL. FINALLY GOT DEALER TO FIX UNDER WARRANTY. APPX 3-6 MOS AGO, SAME THING HAPPENED TO OTHER 3 DOORS -- CALLED CHRYSLER CUSTOMER CARE AND TOLD BECAUSE OF MILEAGE (APPX 80K) AND AGE OF VEHICLE... NO EXTENDED WARRANTY WAS FORTHCOMING... DEALER ESTIMATES $600-$900 PER DOOR. SAFETY ISSUE... DOORS CAN NOT BE OPENED EXCEPT FROM THE OUTSIDE. IN EVENT OF ACCIDENT, REAR OCCUPANTS WOULD BE UNABLE TO OPEN DOORS AND ESCAPE VEHICLE IN TIMELY MANNER. *TR
Structure, Aug 7, 2012
INTERIOR DOOR HANDLES ARE MADE WITH MATERIAL THAT DO NOT SUPPORT THE NORMAL WEAR AND TEAR. CLEARLY A SAFETY HAZARD TO BE RIDING A VEHICULE, WHETHER AS THE DRIVER OR PASSENGER, AND IF AN EMERGENCY CALLS FOR YOU TO ABANDON IT, AS YOU PULL THE HANDLE TO OPEN YOUR DOOR THE HANDLE BRAKES IN YOUR HAND AND CANNOT OPEN THE DOOR. IN THE EVENT OF AN EMERGENCY, WE ARE TALKING, NOT ABOUT MINUTES, BUT SECONDS TO REACT AND MOVE AWAY FROM DANGER. FAILURE TO OPEN, COULD REPRESENT THE DIFFERENCE BETWEEN MINUTES AND SECONDS THAT COULD PREVENT MAJOR INJURY IF NOT DEATH IN CASE OF AN ACCIDENT. *TR
Structure, Aug 6, 2012
FRONT DRIVER-PASSENGER SIDE DOOR PANELS. I RECENTLY DISCOVERED THAT MY FRONT DRIVER AND PASSENGER DOOR PANELS HAVE CRACKED AROUND THE INTERIOR DOOR HANDLE. THE CRACKS HAVE PROGRESSED TO THE POINT WHERE THE DOOR HANDLES DISLODGED FROM THE PANEL FROM REPEATED USE. THE COST OF EACH PANEL IS $770.00, EXCLUDING LABOR. THE DEALER WHERE PURCHASED STATED "THERE IS NOTHING WE CAN DO ABOUT IT." WHAT'S DISCONCERTING IS THAT THE BACK OF PANEL SHOWS REINFORCEMENT (THICKER PLASTIC) FOR THE WINDOW BUTTONS BUT THE MATERIAL IS PAPER-THIN FOR THE DOOR HANDLE. ONCE THE DOOR HANDLE FALLS OFF, THE ONLY WAY TO OPEN THE DOOR IS TO ROLL DOWN THE WINDOW AND PUSH THE EXTERIOR BUTTON. I HAVE FILED A COMPLAINT WITH CHRYSLER. *TR
Equipment, Aug 6, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WITHIN 2-3 DAYS, THE AIR CONDITIONING UNIT FAILED COMPLETELY. THE CONTACT CONSULTED A LOCAL MECHANIC AND A LOCAL DEALER, WHOM BOTH ADVISED THAT A RED DYE WOULD HAVE TO BE ADDED TO THE VEHICLE IN ORDER TO DETERMINE IF THERE WAS A LEAK SOMEWHERE WITHIN THE UNIT. THE ENTIRE PROCESS WOULD TAKE APPROXIMATELY TWO WEEKS. THE DYE WAS ADDED TO THE VEHICLE HOWEVER, THE CONTACT STATED THAT THE FUMES WERE OFFENSIVELY STRONG AND TOXIC, ENTERING THROUGH THE VENTS AT ALL TIMES WHETHER THE AIR CONDITIONER WAS ACTIVATED OR NOT. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE DASHBOARD WOULD HAVE TO BE REMOVED IN ORDER TO REPLACE THE EVAPORATOR COIL. THE REPAIR WOULD TAKE APPROXIMATELY EIGHT HOURS FOR $1,800 AT THE OWNERS EXPENSE. THE CONTACT STATED THAT THE INSTRUCTIONS REGARDING ADDING FREON TO THE VEHICLE ADVISED OF A POSSIBLE EXPLOSION, WHICH THE CONTACT BELIEVED WAS EXTREMELY DANGEROUS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT FREON WAS LEAKING ONTO HIS DRIVEWAY, WHICH THE CONTACT WAS CONCERNED BECAUSE IT WAS A TOXIC AND UNSAFE CHEMICAL. THE FAILURE MILEAGE WAS 104,000. THE CURRENT MILEAGE IS 114,000.
Exterior lighting, Jul 31, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 55 MPH WHEN THE HEADLIGHT AND THE INSTRUMENT PANEL LIGHTS FAILED COMPLETELY. HE WAS ABLE TO PULL OVER AND CHANGED THE SETTINGS FOR THE HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
Seat belts, Jul 22, 2012
2005 JEEP GRAND CHEROKEE - REAR MIDDLE SEAT BELT LOCKED UP! I PUT THE REAR SEAT DOWN TO MOVE STUFF, WENT TO PUT SEAT BACK INTO REGULAR UP RIGHT POSITION AND THE MIDDLE SEAT BELT IS LOCKED AND WONT RELEASE. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH NO FIX. IN MY OPINION THIS IS A SAFETY ITEM THAT THE MANUFACTURE NEEDS TO LOOK INTO VIA RECALL OR FIX! *TR