2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Exterior lighting, Apr 3, 2012
HEADLIGHTS BEGIN FLICKERING WITHOUT ANY WARNING AND THEN GO OUT ENTIRELY. NEXT DAY, HEADLIGHTS WORK AGAIN. THIS HAS HAPPENED ON THREE SEPARATE OCCASIONS AND IS POTENTIALLY A FATAL PROBLEM SINCE DRIVER IS SUDDENLY DRIVING IN COMPLETE DARKNESS.. MY CAR IS METICULOUSLY MAINTAINED AT LOCAL 5 STAR JEEP DEALER. WE BROUGHT THE CAR TO THIS SAME JEEP DEALER ON TWO SEPARATE OCCASIONS TO DIAGNOSE (EACH TIME FOR FIVE DAYS AND MECHANIC DROVE CAR OVER 100 MILES HOME AT NIGHT) AND NO PROBLEM CAN BE FOUND. AFTER CONDUCTING A GOOGLE SEARCH, THERE ARE ABOUT 12 SIMILAR COMPLAINTS FROM OTHER OWNERS OF 2005 JEEP GRAND CHEROKEES. CHRYSLER'S POSITION AND THE DEALER'S POSITION IS THAT IF THEY CAN'T FIND THE PROBLEM, THEY CAN'T FIX THE PROBLEM. THAT IS NOT GOOD ENOUGH. THEY SHOULD HAVE ISSUED A VOLUNTARY RECALL. NHTSA SHOULD NOW REQUIRE A MANDATORY RECALL OF ALL 2005 JEEP GRAND CHEROKEES. AT A MINIMUM, THE LIKELY COMPONENTS, E.G. HEADLIGHT SWITCH, CONTROL UNITS AND/OR WIRING HARNESSES SHOULD PROACTIVELY BE REPLACED. *TR
Latches/locks/linkages, Mar 31, 2012
INTERIOR DOOR HANDLES ARE DEFECTIVE. THE PLASTIC CRACKS EASILY WHICH A SERIOUS SAFETY RISK, PREVENTING PASSENGERS FROM EXITING THE VEHICLE USING THE INTERIOR HANDLES. *JS
Structure, Mar 29, 2012
REAR DOOR HANDLE PLASTIC AROUND BASE BEGAN CRACKING & CURRENTLY DRIVER DOOR HAND IS ABOUT TO FALL OFF. THIS IS DANGEROUS! THIS PLASTIC SURROUNDING THE DOOR HANDLES BEGAN WITH SMALL CRACKS THEN HUGE CHUNKS FELL OUT . THIS COULD COST A LIFE OF MY GRANDCHILDREN OR EVEN MYSELF AS DRIVER. NEVERMIND ANYONE OWNING ONE. THIS SAFETY HAZARD SHOULD BE AN IMMEDIATE SAFETY RECALL! I AM ASTOUNDED AT THE NUMBERS OF JEEP OWNERS REPORTING SAME OR SIMILAR INCIDENTS.I HOPE TO HEAR IT HAS BEEN ISSUED. *JS
Engine and engine cooling, Power train, Vehicle speed control, Mar 28, 2012
SOMETIMES WHEN I DRIVE THE ENGINE FEELS LIKE IT STALLS OUT AND MY RPM'S DON'T MOVE, ALL THE BOXES AROUND PRND LIGHT UP AND THE CHECK ENGINE LIGHT COMES ON. I HAVE TO PULL OVER AND PUT THE CAR IN PARK OR SOMETIMES I HAVE TO TURN IT OFF. ONCE THIS IS DONE THE CAR CONTINUES TO DRIVE LIKE NOTHING HAPPENED BUT THE CHECK ENGINE LIGHT WILL STAY ON FOR A DAY. SOMETIMES IT HAPPENS ON THE HIGHWAY WHICH IS VERY SCARY TO JUST DROP SPEED DOWN TO 40. I HAVE READ MANY BLOGS ABOUT THIS ISSUE. IT HAPPENS AT RANDOM TIMES.
Structure, Mar 27, 2012
I BOUGHT THIS JEEP BRAND NEW AND IT IS GARAGE KEPT. WE ARE OLDER AND HAVE NO YOUNG KIDS RIDING IN OUR CAR. IT STILL LOOKS LIKE ITS BRAND NEW. MY 1998 JEEP WHICH I STILL OWN HAS 86,000 MILES ON IT DOORS ARE PERFECT. MY 2005 HAS THREE INTERIOR DOOR HANDLES THAT ARE CRACKED OR COMPLETELY BROKEN. THE BACK DOOR HAS TO BE OPEN FROM THE OUTSIDE. THIS IS A SAFETY MATTER. IT'S REALLY UNFORTUNATE THE AMOUNT OF COMPLAINTS BUT NO RECALL. WILL IT TAKE SOMEONE GETTING IN A FIREY CRASH OR RUNNING INTO A POND AND NOT BEING ABLE TO GET OUT OF THEIR CAR? *TR
Structure, Mar 19, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND THE EXTERIOR HANDLE HAD BEGUN TO FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT HE WOULD NEED TO HAVE THE ENTIRE DOOR PANEL REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Vehicle speed control, Mar 14, 2012, crash
THIS IS A 5.7 HEMI ENGINE WITH 62200 MILES. I HAD DRIVEN INTO A 7-11 PARKING LOT AND ALMOST CAME TO A HALT DECIDING WHETHER TO PARK ON THE RIGHT OR LEFT. DECIDED TO PARK ON THE RIGHT. CAR WAS AT AROUND 2 MILES PER HOUR, LIFTED MY LEG OFF THE ACCELERATOR TO HIT BRAKE, WHEN THE CAR SUDDENLY ACCELERATED, CLIMBED OVER THE SIDEWALK, SLICED AND FELLED A TREE AND RAMMED INTO A LAUNDROMAT. BRAKE WAS APPLIED TO THE POINT OF LITERALLY STANDING ON IT WITH WHOLE BODY WEIGHT BUT CAR DID NOT RESPOND. FINALLY THE CAR CAME TO A HALT ALTHOUGH ENGINE WAS MAKING REVVING SOUNDS FOR A FEW MORE SECONDS. LUCKILY NOBODY WAS INSIDE THE LAUNDROMAT. AIR BAG DID NOT DEPLOY EVEN THOUGH THE FRONT WAS BADLY DAMAGED. POLICE REPORT WAS FILED. COP WAS ALSO SURPRISED AIR BAG DID NOT DEPLOY FOR THIS HARD A CRASH. THE CAR HAS BEEN OWNED BY ME SINCE NEW FOR 7 YEARS AND THIS HAS NEVER HAPPENED. INSURANCE SENT A SPECIAL TECHNICIAN TO CHECK, BUT NOTHING COULD BE FOUND. CAR IS MORE THAN LIKELY TOTALED AT THIS POINT. PLEASE DO SOMETHING ABOUT THIS, SOMEONE CAN GET BADLY INJURED FOR LIFE, OR DEATHS CAN OCCUR. *TR
Structure, Mar 13, 2012
THE DRIVER INTERIOR DOOR HANDLE PLASTIC MOUNT BROKE. NO ABUSE, NO EXCESSIVE WEAR AND TEAR. *TR
Structure, Mar 8, 2012
THE HANDLES ON BOTH REAR DOORS HAVE CRACKED MAKING THEM UNUSABLE. YOU CANNOT OPEN THE DOOR FROM THE INSIDE, SAFETY ISSUE. THEY ARE MADE OF CHEAP PLASTIC THAT BREAKS OFF. THE ONLY PERSON THAT RIDES IN MY BACK SEAT IS MY 84 YEAR OLD MOTHER WHO HAS VERY LITTLE STRENGTH IN HER HANDS. IN ORDER TO REPLACE IT YOU HAVE TO BUY THE ENTIRE DOOR PANEL FOR 500 DOLLARS PLUS LABOR. PLEASE CONSIDER ISSUING A SAFETY RECALL. *TR
Structure, Mar 6, 2012
DOOR PANELS BROKEN ON BACK REAR DOORS. PASSENGER FRONT DOOR IS CRACKED. UNABLE TO OPEN DOORS DUE TO THE DOOR HANDLE IS BROKEN. UNSAFE CONDITIONS. I HAVE A CHILD THAT SITS IN THE BACK AND THIS IS A SAFETY ISSUE. *TR
Structure, Mar 5, 2012
INTERIOR DOOR HANDLE ON DRIVER SIDE & PASSENGER SIDE PLASTIC BROKE MAKING THE INSIDE HANDLE NO LONGER USABLE. *TR
Seat belts, Feb 27, 2012
THE REAR CENTER SEAT BELT IS STUCK IN THE LOCK POSITION AFTER LAYING THE BACK SEAT DOWN TO HAUL CARGO. I HAVE READ SEVERAL FORUMS REGARDING THIS PROBLEM AND IT SEEMS TO HAPPEN A LOT. NO SOLUTION YET SAVE TAKING IT TO THE DEALER FOR THEM TO FIX AND ME TO HAVE TO PAY FOR. NOT A GOOD OPTION IN MY BOOK. *TR
Structure, Feb 22, 2012
THE PLASTIC ON THE INTERIOR DOOR HANDLES HAS CRACKED AROUND THE DOOR HANDLE. THE DRIVER SIDE FRONT INTERIOR DOOR HANDLE AND THE DRIVER SIDE REAR INTERIOR DOOR HANDLE ARE INOPERABLE BECAUSE THEY ARE NO LONGER ATTACHED TO THE DOOR. *TR
Structure, Feb 21, 2012
THE INTERIOR DOOR HANDLES ALL BREAK AND CRACK. THE HANDLES ARE CHEAP PLASTIC AND FAIL AFTER TIME. THIS IS A SAFETY HAZARD AND CHRYSLER SHOULD BE RESPONSIBLE FOR REPLACING THESE. THEY DO NOT EVEN HAVE THE PARTS ON HAND. I HAVE CONTACTED LOCAL DEALERSHIPS AND THERE IS A WAITING LIST FOR OVER 400+ PEOPLE A MONTH AGO WHO KNOWS HOW LONG NOW. *TR
Power train, Feb 17, 2012
WHEN WE PUT THE CAR INTO REVERSE THERE WAS A ROUGH JERK. WE THEN PUT THE CAR INTO DRIVE BUT IT WAS STUCK IN 3RD GEAR. THE ENGINE LIGHT IS ON. THE CAR WON'T DRIVE IN ANYTHING BUT 3RD GEAR NOW AND STILL JERKS EVERYTIME WE SHIFT FROM PARK TO REVERSE OR DRIVE. *TR
Power train, Feb 17, 2012, fire
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WOULD BE A BURNING SMELL RELEASED INSIDE OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE CONTACT WAS DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 80,000.
Structure, Feb 17, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER INTERIOR DOOR HANDLE WAS CRACKED. AS A RESULT, THE CONTACT EXPERIENCED DIFFICULTY OPENING THE DOOR FROM THE INTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE INTERIOR DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Structure, Feb 8, 2012
INTERIOR DOOR PANELS ARE CRACKING & BREAKING APART AROUND HANDLES. THREE OF FOUR DOORS ALREADY HAVE DAMAGE, AM WAITING FOR REAR PASSENGER DOOR TO DO THE SAME. PURCHASED 2005 JEEP, USED, W/ LESS THAN 21,000 MILES ON ODOMETER, NO VISIBLE DAMAGE AT THAT TIME. REAR DOORS ARE RARELY USED AS WE USUALLY ONLY HAVE THE DRIVER OR DRIVER AND ONE PASSENGER IN THE VEHICLE. HAVE BEEN IN CONTACT W/ JEEP/CHRYSLER, HOWEVER, THEY MAINTAIN THAT: THE VEHICLE IS OUT OF 3 YR/36000 MILE WARRANTY; IT WAS PURCHASED USED; THEREFORE, THEY WILL NOT HELP TO REPAIR THIS, EVEN THOUGH IT IS A SAFETY ISSUE, AND OBVIOUSLY THE DOOR PANELS WERE DEFECTIVE INITIALLY. CUSTOMER SERVICE @ CHRYSLER EVEN SUGGESTED THAT I GO TO A DEALER & HAVE THEM INSPECT THIS. I ASKED IF THE DEALER WOULD HAVE A 'PLASTICS PROFESSIONAL' ON HAND TO BE ABLE TO SAY THAT THE PANELS WERE DEFECTIVE, OF COURSE THE ANSWER IS 'NO'. DEALERS WILL ONLY DO WHAT CHRYSLER TELLS THEM, AND SO FAR, WE'RE NOT GETTING ANYWHERE W/ THEM. HELP!!! *TR
Vehicle speed control, Feb 6, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 83,000.
Structure, Latches/locks/linkages, Feb 4, 2012
LATCHES/LOCKS/LINKAGES - THE POP DOWN DID NOT SHOW THIS CATEGORY SO I USED OTHER THE DOOR LATCHES WILL NOT WORK DUE TO FAILING INNER PLASTIC HOUSING. ALL FOUR DOORS ARE IN SOME CONDITION OF CRACKING AND FAILURE. ONE LATCH WILL NOT WORK AT ALL, THUS THE DOOR CANNOT BE OPENED FROM THE INSIDE OF VEHICLE. IT IS A SERIOUS SAFETY ISSUE. THERE ARE MANY COMPLAINTS ON THIS ISSUE THAT HAVE BEEN FILED. CHRYSLER SHOULD IMMEDIATELY RECALL THE VEHICLES AND PROPERLY REPAIR THEM. *KB
Engine and engine cooling, Power train, Vehicle speed control, Feb 3, 2012
MY 2005 JEEP GRAND CHEROKEE STARTED ACTING UP ABOUT A YEAR AFTER I PURCHASED IT AND HAS PROGRESSIVELY GOTTEN WORSE AND WORSE. IT HAS PROBLEMS SHIFTING AND IDENTIFYING WHAT GEAR IT IS IN ON A DAILY BASIS, FOR EXAMPLE WHEN I PUT IT IN DRIVE FROM PARK PRND WILL ALL BE ILLUMINATED LIKE IT DOESN'T KNOW WHAT GEAR IT IS IN AND IT WILL MAKE A LOUD THUD SOUND. THEN WHEN YOU DRIVE IT WON'T SHIFT FROM FIRST GEAR AND WILL REV UP OR IT WILL GET STUCK IN 3RD GEAR AND WON'T DOWN SHIFT. SOMETIMES IT WILL BE DRIVING NORMAL AND WHEN I STOP AT A STOP SIGN AND THEN GO TO PULL OUT INTO TRAFFIC IT WILL STALL RIGHT IN THE MIDDLE OF TRAFFIC AND I CAN'T GET IT TO SNAP OUT OF IT! IT WILL ALSO DECIDE THAT IT DOESN'T KNOW WHAT GEAR IT IS IN WHILE I AM DRIVING ON THE EXPRESSWAY AND WILL START TO REV UP AND FREEZE ON ME. THIS IS VERY UNSETTLING AND DANGEROUS AND COULD DEFIANTLY CAUSE A SERIOUS ACCIDENT. FROM WHAT I HAVE READ IN OTHER REVIEWS MANY PEOPLE HAVE THIS SAME PROBLEM WITH THEIR 2005 JEEP GRAND CHEROKEE SO IT DOESN'T SEEM LIKE JUST A COINCIDENCE TO ME AND SOMETHING SHOULD BE DONE. I HAVE TAKEN IT TO DIFFERENT MECHANICS AND NO ONE CAN GIVE ME AN ANSWER AS TO WHATS WRONG OR HOW TO FIX IT. *KB
Structure, Jan 31, 2012
ALL INTERIOR DOOR PANELS BROKEN. I HAVE CONTACTED JEEP/CHRYSLER AND THEY SAY THEY WONT FIX IT.
Equipment, Jan 30, 2012
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT NOTICED WARM AIR EMITTED THROUGH THE VENTS WITH AN UNUSUAL ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE AIR CONDITIONER EVAPORATOR WAS LEAKING. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 02/17/12 *BF THE CONSUMER STATED IN ORDER TO FIX THE PROBLEM, IT WOULD REQUIRE THE ENTIRE DASHBOARD AND STEERING COLUMN TO BE REMOVED. THE FAILURE HAS OCCURRED TWICE. ALSO, THE EVAPORATOR WAS REPLACED. UPDATED 03/21/12
Vehicle speed control, Jan 26, 2012, crash
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT A COMPLETE STOP WHEN IT SURGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE TRANSMISSION, SLIPPAGE, AND VARIOUS OTHER WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE. DURING THE FAILURE, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE CONTINUED TO SURGE FORWARD. THE CONTACT SUFFERED MAJOR BACK INJURIES AS A RESULT. THERE WERE MAJOR DAMAGES TO THE FRONT END OF THE VEHICLE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER COULD NOT DIAGNOSE THE FAILURE, BUT THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Structure, Jan 25, 2012
THE DOOR HANDLES ARE DISINTEGRATION. THE PLASTIC IS SO BRITTLE IT SNAPS UNDER VERY LITTLE PRESSURE. THIS IS HAPPENING ON ALL FOUR DOORS. I WAS TOLD BY THE DEALERSHIP ITS NOT A RECALL ITEM BUT IN MY OPINION BEING ABLE TO EXIT THE VEHICLE UNDER NORMAL CIRCUMSTANCES OR IN AN EMERGENCY IS CRITICAL. I USE MORE FORCE TO BREAK A PIECE OF CELERY IN HALF THAN I DID TO BREAK OFF A PIECE OF THIS PLASTIC. ITS ONLY A MATTER OF TIME BEFORE SOMEONE HAS AN ACCIDENT AND DIES BECAUSE OF SIMPLE HANDLE FAILURE. *TR