2005 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,051 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2005 reports, 82 involved a crash and 24 involved a fire. 74 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Power train, automatic transmissionSep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 05V396000 on NHTSA.gov
Representative owner complaints
2,051 reports, newest first.
Latches/locks/linkages, Jan 6, 2011
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED, THE REAR DRIVER SIDE DOOR LATCH BROKE. THE DOOR COULD ONLY BE OPENED FROM THE OUTSIDE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Electrical system, Jan 4, 2011
WHEN DRIVING HOME AT NIGHT AT APPROXIMATELY 65 MILES PER HOUR ALL THE DASHBOARD WARNING LIGHTS CAME ON, THEN THE DASHBOARD WENT BLANK AND SHORTLY AFTER THAT THE HEADLIGHTS WENT OFF. AFTER HITTING THE BRAKES THE DASHBOARD AND HEADLIGHTS CAME BACK ON, THE HEADLIGHTS WERE ON AUTO. I HAVE RESEARCHED THE INTERNET AND IT APPEARS THAT JEEP HAS A PROBLEM WITH THIS ON THEIR 2005 JEEPS AND IS A SERIOUS PROBLEM THAT COULD CAUSE SERIOUS INJURIES OR DEATHS IF NOT FIXED. *TR
Latches/locks/linkages, Jan 4, 2011
I OWN A 2005 JEEP GRAND CHEROKEE THAT THREE OF THE INTERIOR DOOR PANELS HAVE CRACKED AT THE DOOR HANDLE. IF THEY CONTINUE TO FALL APART THE VEHICLE OCCUPANT WILL BE TRAPPED WITHIN THE VEHICLE. I HAVE CONTACTED CHRYSLER AND THEY ARE NOT WILLING TO FIX OR HELP WITH THE $1,644 BILL FOR JUST THE THREE DOOR PANELS. I HAVE EXPLAINED THAT IT IS A SAFETY ISSUE, AND THE VEHICLE JUST TURNED 50,000 MILES. IF THE BATTERY WERE TO DIE YOU WOULD BE TRAPPED IN THE VEHICLE, OR IF YOU WERE FORCED OFF OF THE ROAD AND ENDED UP IN A LAKE YOU COULD NOT GET OUT. I EXPLAINED THIS TO CHRYSLER AND THEY DO NOT FEEL THAT IT IS A CONCERN THAT THEY HAVE TO WORRY ABOUT. I EXPLAINED THAT I WOULD SEND PICTURES OF THE VEHICLE TO SHOW IT IS IN EXCELLENT CONDITION, AND GARAGE KEPT (NO DAMAGE TO THE VEHICLE), ADULT DRIVEN. WHY DID THE OTHER TWO PANELS CRACK, THEY HAVE NO ANSWER. *TR
Other or unspecified, Jan 2, 2011
LATCHES/LOCKS/LINKAGES IN DECEMBER 2010 AT 42,000 MILES OUR 2005 JEEP GRAND CHEROKEE (LIMITED) DEVELOPED A CRACK IN THE DRIVERS' DOOR HANDLE HOUSING CAUSING THE INSIDE DOOR HANDLE TO COME LOOSE FROM THE INSIDE DOOR PANEL. (THE DOOR HANDLE IS SET IN A HOLE MADE OF THIN PLASTIC THAT FUNCTIONS AS A PIVOT HINGE. ONCE THE PLASTIC CRACKS THEN THE HANDLE JUST POPS OUT OF THE DOOR PANEL.) THEN IN JANUARY 2011, THE RIGHT REAR DOOR HANDLE DEVELOPED THE SAME PROBLEM AND THIS DOOR HANDLE ALSO CAME OUT OF THE HANDLE HOUSING, AND IT CAN NO LONGER BE OPENED FROM INSIDE THE CAR. UPON INSPECTION WE DISCOVERED THAT BOTH THE RIGHT FRONT PASSENGER DOOR AND REAR LEFT PASSENGER DOOR HAVE DEVELOPED CRACKS IN THE PLASTIC IN THE SAME PLACE, AND WILL LIKELY BREAK SOON. WE NOTE THAT THERE HAVE BEEN 42 IDENTICAL COMPLAINTS LODGED ON THE NHTSA SITE INVOLVING THIS SAME PROBLEM ON THE 2005 JEEP GRAND CHEROKEE. HERE IN FLORIDA, WITH FREQUENT OPPORTUNITIES TO RUN OFF THE ROAD INTO LAKES OR CANALS, THIS PROBLEM IS EXTREMELY SERIOUS, POSSIBLY CAUSING PERSONS TO DROWN IN THE CAR WHEN UNABLE TO UNLATCH THE DOOR IN AN EMERGENCY. CHRYSLER CUSTOMER SERVICE HAS SAID THEY DO NOT HAVE A RECORD OF THIS ISSUE AND THEY DO NOT FEEL THAT THEY SHOULD COVER THE REPAIRS IF THE VEHICLE IS OUT OF WARRANTY. SOME OTHER PERSONS WHO HAVE REPORTED THE ISSUE STATE THAT TO REPAIR THE DOOR HANDLE REQUIRES A COMPLETE REPLACEMENT OF THE SIDE DOOR PANELS AT A COST OF OVER $700 PER DOOR. IT IS ENTIRELY UNREASONABLE THAT A CAR WOULD HAVE NO WORKABLE DOOR HANDLES AFTER JUST 5 YEARS OR 42,000 MILES OF USE. THIS IS NOT NORMAL WEAR AND TEAR, NOR IS IT REASONABLE WEAR AND TEAR. WE RARELY HAVE BACK SEAT PASSENGERS IN THIS VEHICLE. IT IS CLEARLY A DEFECTIVE DESIGN AND SUBSTANDARD MATERIALS. CHRYSLER NEEDS TO RECALL THESE VEHICLES TO CORRECT THIS DANGEROUS SITUATION.
Structure, Latches/locks/linkages, Jan 2, 2011
ALL INTERIOR DOOR HANDLES INOPERATIVE DUE TO ENGINEERING DEFECT. *TR
Electrical system, Service brakes, Electric, Electronic stability control (ESC), Jan 2, 2011
DASHBOARD LIGHTS AND SERVICE ELECTRICAL BRAKE SYSTEM COME ON AND OFF WHILE DRIVING. WHEN THE DASHBOARD FLICKERS ALL GAUGES SHUT DOWN WHILE DRIVING. MAJOR SAFETY HAZARD. RESEARCHED ON INTERNET AND THIS IS A GLOBAL ISSUE WITH 2005 JEEP GRAND CHEROKEES. *TR
Structure, Latches/locks/linkages, Jan 2, 2011
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED HEMI , IT ONLY HAD 26,000 MILES ON IT. ALL FOUR OF THE INTERIOR DOOR PANELS HAVE NOW BROKE WHERE THE DOOR HANDLE IS ATTACHED. THE DRIVERS DOOR PANEL HAS BROKE THE WORST AND THE DOOR HANDLE IS NOT EVEN ATTACHED TO THE PANEL ANYMORE , WHICH HAS BECOME A SAFETY CONCERN. I HAVE CONTACTED MY DEALER AND TURNED IN A CLAIM FOR CUSTOMER COMPLAINTS. AFTER 3 OR 4 WEEKS THEY CONTACTED ME TO SAY IT IS OUT OF WARRANTY. THAT IS PRECISELY WHY I CALLED THEM AND EXPLAINED MY SITUATION. SURELY THEY CAN DO SOMETHING TO ALLEVIATE THIS SITUATION , ALL FOUR DOOR PANELS IS GOING TO COST AROUND $3,000 DOLLARS. I HAVE READ NUMEROUS REPORTS ABOUT THIS PROBLEM ON SEVERAL DIFFERENT SITES ON THE INTERNET. THE WHOLE INTERIOR PANEL IS CONNECTED TO WHERE THE DOOR HANDLE IS SITUATED. MEANING YOU HAVE TO REPLACE THE WHOLE DOOR PANEL. PLEASE HELP, THIS IS DEFINITELY A BIG DEFECT AND A COSTLY ONE TO US THE CONSUMER. ANY HELP TO THIS MATTER OR A FIX TO THIS SITUATION WOULD BE HUGELY APPRECIATED. *TR
Structure, Dec 28, 2010
TWO OF THE FOUR INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE BROKEN OFF AND UNABLE TO OPEN THE DOOR. THIS IS A HUGE SAFETY PROBLEM, IF THERE WERE AN ACCIDENT IT WOULD BE IMPOSSIBLE FOR TWO OF THE PASSENGERS TO BE ABLE TO EXIT THE VEHICLE. THEY WERE NOT BROKEN FROM DAMAGING ACTIONS, THEY SIMPLE HAVE JUST BROKE FROM EVERYDAY USE. *TR
Structure, Latches/locks/linkages, Dec 28, 2010
OVER THE PAST YEAR, BOTH DRIVER'S SIDE DOOR PANELS ON MY 2005 GRAND CHEROKEE (LIMITED) HAVE BROKEN. PIECES AROUND THE OPENING HANDLE HAVE SNAPPED OFF. THE FRONT DRIVER SIDE DOOR IS STILL USABLE, BUT THE REAR DRIVER SIDE DOOR HANDLE IS JUST HANGING THERE. THESE WERE NOT DAMAGED THROUGH ABUSE, INSTEAD JUST ROUTINE USE. I HAVE NOT CONTACTED MY DEALER AS I HAVE SEEN ON LINE THAT MOST PEOPLE HAVE BEEN UNSUCCESSFUL IN GETTING THEIR WARRANTIES TO BACK THEIR CLAIM AND I DON'T HAVE A LOT OF FAITH IN MY LOCAL DEALERSHIP TO GO OUT OF THEIR WAY FOR A WARRANTY CLAIM. HOPEFULLY THE NHTSA CAN MAKE DAIMLER / CHRYSLER / JEEP / FIAT, WHOEVER STEP UP TO THE PLATE AND REPAIR WHAT HAS BEEN PRETTY MUCH PROVEN TO BE A DESIGN FLAW. *TR
Exterior lighting, Interior lighting, Dec 21, 2010
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS AND INTERIOR LIGHTS TURNED ON AND OFF. THE CONTACT HAD TO PLAY WITH THE SWITCH TO GET THE LIGHTS TO TURN BACK ON. THE DEALER REPLACED AN INTEGRATED POWER MODULE BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 75,000.
Electrical system, Dec 20, 2010
DRIVING HOME FROM WORK (55-65 MPH) ME HEAD LIGHT WENT OFF, THEY THEN PROCEEDED TO BLINK ON AND OFF. FROM TIME TO TIME THE HEAD LIGHTS STILL BLINK OFF AND ON BUT IT IS IMPOSSIBLE FOR ME TO RECREATE THIS SITUATION. THE DASH LIGHTS STILL CONTINUE TO BLINK OFF AND ON ALL THE TIME. CHRYSLER WILL NOT ACKNOWLEDGE A PROBLEM AND I KNOW OF THREE OTHER VEHICLES THIS HAPPENS TO AS WELL. I HAVE NEVER HAD ANYONE FIND ANYTHING WRONG WITH VEHICLE (SO I HAVE BEEN TOLD). *TR
Latches/locks/linkages, Dec 12, 2010
INTERIOR DOOR PANEL CRACKING AROUND HANDLE. MAKES EXITING THE VEHICLE DIFFICULT. WHEN THE PANEL SHATTERS FURTHER IT WILL MAKE EXITING THE VEHICLE DIFFICULT. *TR
Latches/locks/linkages, Dec 10, 2010
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES WERE FRACTURED AND MAKING IT DIFFICULT FOR PASSENGERS AND THE DRIVER TO EXIT THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM TO REPLACE ALL FOUR DOORS. THE CONTACT WAS CONCERNED WITH THE INABILITY TO EXIT THE VEHICLE IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Structure, Dec 8, 2010
LAST YEAR I BEGAN NOTICING THAT PLASTIC PIECES WERE FALLING FROM THE BACK COVER OF THE INTERIOR DOOR HANDLES. I TOOK THE VEHICLE TO THE DEALER TO SEE IF THERE WAS A RECALL ON THESE VEHICLES SINCE I CONSIDER THAT THIS WAS A SAFETY ISSUE. THE HANDLES ARE COMPLETELY LOOSE AND I HAVE TO STICK OUT MY ARM TO OPEN THE DOORS FROM THE OUTSIDE. I DON'T EVEN WANT TO IMAGINE WHAT COULD HAPPEN IF IN AN ACCIDENT. THE COST OF REPAIRING THIS IS APPROXIMATELY $2,000 SINCE IT IS NECESSARY TO PURCHASE THE INTERIOR DOOR PANEL. *TR
Power train, Electrical system, Exterior lighting, Dec 6, 2010
WHILE DRIVING MY 2005 JEEP(WITH MY 2 YEAR OLD DAUGHTER IN THE BACK)ON A FRIDAY EVENING MY DASHBOARD LIGHTS AND HEADLIGHTS WENT NUTS. THEY FLASHED ON AND OFF FOR ABOUT 30 SECONDS AND IT WAS PITCH BLACK-I WAS GOING ABOUT 60MPH. I DECIDED TO TAKE IT REALLY SLOWLY BUT KEEP ON DRIVING,I HAD ISSUES EARLIER THIS YEAR WITH SOME SHIFTING MODULE.I REALLY GET FREAKED OUT ABOUT THIS STUFF WHEN MY DAUGHTERS IN THE CAR BUT IT WAS FINE FOR THE REST OF THE WEEKEND .THEN MONDAY COMES. I WAS ON THE HIGHWAY DOING ABOUT 70MPH WHEN IT HAPPENED AGAIN. THIS TIME IT WAS NOT MY FRONT LIGHTS BUT IT WAS THE DASHBOARD AGAIN FOR ABOUT 2 MINUTES. I CALLED CHRYSLER BECAUSE I HAVE A POWER-TERRAIN WARRANTY I THOUGHT IT MY BE COVERED. BUT I NEED TO PAY TO HAVE IT DIAGNOSED-NOT EASY IN DECEMBER RIGHT BEFORE THE HOLIDAYS. THE OTHER PROBLEM IS A "POP" OR "LOCK" WHEN I'M DRIVING. IT SEEMS TO BE COMING FROM THE BACK. ALMOST LIKE THE BRAKES LOCKING???AND AGAIN HAVE TO PAY TO JUST HAVE IT DIAGNOSED. WHAT HAPPEN TO THE PUBLIC CALLING AND EXPLAINING THE ISSUE AND THE TECH SAYING"OH I KNOW WHAT THAT IS"OR "YEA SOUNDS LIKE YOUR BLANK IS LOOSE" I JUST BOUGHT THIS NOT EVEN 2 YEARS AGO AND ALREADY DUMPED OVER $1000 FOR PARTS. IT SEEMS LIKE A LOT OF OTHERS ARE HAVING THESE ISSUES. DIAMLER CHRYSLER SHOULD RECALL THESE ISSUES FOR SAFETY PURPOSES. *TR
Electrical system, Dec 3, 2010
WHEN I START AND AS I'M DRIVING THE TRUCK THE HEADLIGHTS ARE FLICKERING ALONG WITH THE RADIO. THE RPM AND SPEEDOMETER GAUGES ARE JUMPING UP AND DOWN AS I DRIVE. I CAN HEAR A CLUSTER OF CLICKING NOISES COMING FROM BEHIND THE RADIO, UNDERNEATH THE STEERING WHEEL IN THE WIRING HARNESS'S AND ALSO FROM UNDERNEATH THE HOOD IN THE FUZE BOX CLOSET TO THE DRIVER. THE HEATED SEATS DO NOT WORK ALONG WITH THE RADIO AND GPS, THE TURNING SIGNALS AND THE FOG LIGHTS DO NOT WORK WHEN THIS IS GOING ON. THE DEALER HAS NO IDEA WHAT'S WRONG WITH THE CAR, I HAVE ALREADY CHANGED THE BATTERY, ALTERNATOR, AND STARTER. THIS SEAMS TO BE AN ONGOING PROBLEM WITH THIS TRUCK AND ITS A SERIOUS SAFETY HAZARD.
Latches/locks/linkages, Dec 3, 2010
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR HANDLES INSIDE THE VEHICLE WERE FRACTURED. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS COSMETIC AND NOT COVERED BY WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. THE VIN WAS UNAVAILABLE.
Other or unspecified, Dec 1, 2010
THE DRIVER AND PASSENGER DOOR PANEL PLASTIC MOULDINGS SURROUNDING AND ENCASING THE DOOR HANDLES HAS BROKEN WITH PIECES FALLING INSIDE THE DOOR. THE DOOR PANEL NO LONGER SECURELY HOLDS THE HANDLE MECHANISM AND ON OCCASION JAMS THE HANDLE.. THESE FAILURES WERE NOT DUE TO UNUSUAL CIRCUMSTANCES OR ABUSE, BUT RATHER FAILURES OCCURRED IN NORMAL ENTRY AND EGRESS ACTIVITY FROM THE VEHICLE. NO USED REPLACEMENT DOOR PANELS CAN BE FOUND VIA USED PART OUTLETS SHOWING THE EXTENT OF THE PROBLEM, AND OEM REPLACEMENT/REPAIR COSTS ARE OUTRAGEOUS AND IS NEARLY $2000 (I UNDERSTAND THESE PLASTIC MOULDINGS ARE ON NATIIONAL BACKORDER). NUMEROUS IDENTICAL INCIDENTS OF THIS FAILURE ARE EVIDENTLY PROLIFIC AS SOURCED BY INTERNET CUSTOMER SATISFACTION RESEARCH ON THE JEEP CHEROKEE AS WELL AS COMPLAINTS POSTED WITH THE DOT/NHTS. PLEASE ADD MY MOST VOCAL AND SERIOUS COMPLAINT ABOUT THIS OBVIOUS MANUFACTURING DEFECT. THIS OBVIOUS SAFETY PROBLEM POTENTIALLY PROHIBITS EXIT FROM THE VEHICLE SHOULD AN ACCIDENT REQUIRE SUCH ACTION, NOT TO MENTION THE COSTS TO THE CONSUMER DUE TO A FAULTY PRODUCT. A RECALL TO CORRECT THIS DEFECT SHOULD BE IMMEDIATE AND SUSTAINED FOR ANY CONSUMER WHO EXPECTS TO BE ABLE TO OPEN AND CLOSE A VEHICLE DOOR FOR THE EXPECTED LIFE OF THE VEHICLE.
Structure, Latches/locks/linkages, Nov 29, 2010
THE CASINGS BEHIND THE INSIDE DOOR LATCH BEGAN TO GRADUALLY DETERIORATE UNTIL ALL FOUR DOOR CASINGS CRACKED WHICH RESULTED IN DIFFICULTY EXITING THE VEHICLE. THREE OF THE FOUR HANDLES HAVE BROKEN OFF COMPLETELY, RENDERING THE DOORS USELESS. *TR
Tires, Nov 29, 2010
I CURRENTLY DRIVE A 2005 JEEP GRAND CHEROKEE LAREDO, AND I HAVE BEEN HAVING TROUBLE WITH THE TPMS TIRE VALVE STEM SPONTANEOUSLY BREAKING CAUSING RAPID DEFLATION. SO FAR TWO HAVE BROKEN, BUT FORTUNATELY THE CAR WAS NOT MOVING ON BOTH OCCASIONS. IT APPEARS THE VALVES BROKE DUE TO CORROSION. MY CONCERN IS THAT THIS MAY OCCUR AT A HIGH RATE OF SPEED, CAUSING A LOSS OF CONTROL. *TR
Structure, Nov 28, 2010
ON THE DRIVERS DOOR AND THE RIGHT PASSENGER DOOR, THE PLASTIC OF THE PANEL SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN LEAVING THE HANDLE UNMOUNTED AND USELESS. OBVIOUSLY, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. *TR
Structure, Latches/locks/linkages, Nov 28, 2010
THE INTERIOR DOOR HANDLES, ALL 4, BROKE OFF, AT ALMOST THE SAME TIME. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC, AND THEY JUST SHATTERED, OR CRACKED SIMPLY BY USING THE INTERIOR DOOR HANDLE TO EXIT THE VEHICLE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE IF THE DOOR HANDLE BREAKS OFF IN YOUR HAND. *TR
Latches/locks/linkages, Nov 27, 2010
I OWN A 2005 JEEP GRAND CHEROKEE. THE INSIDE REAR DOOR HANDLE HAS BROKEN INSIDE THE DOOR PANEL. THIS REQUIRES REPLACEMENT OF THE DOOR PANEL. NOW YOU CAN NOT EXIT THE VEHICLE IN CASE OF AN EMERGENCY. MY EXTENDED WARRANTY WILL NOT FIX THIS NOR WILL CHRYSLER. THE DEALER SAID IT WILL COST $700+ TO REPAIR. THE PANEL WHICH IS NOT EVEN AVAILABLE FROM CHRYSLER! CHRYSLER SHOULD BE FORCED TO RECALL THE VEHICLE AND REPLACE THE INSIDE PANELS BEFORE SOMEONE DIES. *TR
Tires, Nov 26, 2010
I HAVE A 2005 JEEP GRAND CHEROKEE WITH TPMS SENSORS INSTALLED. APPARENTLY, METAL CAPS WERE INSTALLED ON THE VALVE STEMS THAT OXIDATED TOGETHER MAKING THEIR REMOVAL IMPOSSIBLE WITHOUT TWISTING OFF THE VALVE STEM, FLATTENING THE TIRE. I CAN'T EVEN GET A REPLACEMENT TPMS VALVE REPLACEMENT FROM JEEP (MOPAR) BECAUSE THEY ARE ON BACKORDER (DUE TO HIGH DEMAND BECAUSE OF PROBLEMS LIKE THIS). THIS CREATES AN UNSAFE DRIVING SITUATION--I CAN'T CHECK MY TIRE PRESSURE BECAUSE THE CAP IS FROZEN ON TO THE STEM--IF I TRY TO REMOVE IT, THE STEM WILL BREAK, AND THERE IS NO SUPPLY OF TPMS REPLACEMENT PARTS. THESE SHOULD HAVE NEVER BEEN ON THE MARKET INSTALLED THIS WAY-THEY SHOULD HAVE HAD RUBBER/PLASTIC CAPS INSTALLED. *TR
Structure, Latches/locks/linkages, Nov 17, 2010
ON THE DRIVERS DOOR, THE PLASTIC OF THE PANEL SUPPORTING THE INTERIOR DOOR HANDLE HAS BROKEN LEAVING THE HANDLE UNMOUNTED AND USELESS. OBVIOUSLY, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. *TR