2006 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,297 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2006 reports, 47 involved a crash and 7 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleAug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V295000 on NHTSA.gov
Representative owner complaints: power train
175 reports, newest first. Show all
Power train, Jul 12, 2014
A LOT OF PEOPLE ON JEEP FORUMS HAVE BEEN REPORTING THEIR JEEPS SHOWING A "TRANSMISSION OVERHEAT" MESSAGE IN DISPLAY AND VEHICLE NOT TURNING OVER. IS THERE A WAY NHTSA CAN LOOK INTO THIS AND SEE IF JEEP NEEDS TO ISSUE A RECALL? THIS HAS NOW CAUGHT UP TO ME, AND I AM HAVING NEVER ENDING ISSUES WITH MY JEEP, AND ALL THAT JEEP SAYS IS SORRY YOU'RE OUT OF WARRANTY....; I AM THE ORIGINAL OWNER SINCE 2006, HAVE ABOUT 130K MILES, BEEN THROUGH 3 CATALYTIC CONVERTERS, 2 EXHAUSTS AND MOST RECENTLY A TRANSMISSION REBUILD, THAT WAS DONE 4 MONTHS AGO, NOW I AM HAVING THIS ISSUE... PLEASE PLEASE PLEASE PLEASE PLEASE LOOK INTO THIS! *TR
Power train, Structure, Other or unspecified, Jul 8, 2014
CAR WILL POP OUT OF GEAR AND INTO NEUTRAL WHILE DRIVING AT SPEEDS UNDER 60MPH. CAR HAS BEEN OWNED BY ME SINCE IT HAD 9000 MILES AND HAS BEEN SERVICED REGULARLY AND IS A LOW MILEAGE CAR. DESINTEGRATING DOOR PANELS, ISSUES WITH TRANSMISSION THAT COULD CAUSE LOSS OF CONTROL IN TRAFFIC, WHAT NEXT. CHRYSLER MAINTAINS THAT THERE ARE NO RECALLS FOR THESE KNOWN SAFETY HAZARDS. CRAZY. UPDATED 2/25/2015*JS
Power train, Electrical system, Service brakes, Jul 5, 2014
I HAVE A JEEP GRAND CHEROKEE (2006). OVER THE PAST 5 YEARS, IT HAS INTERMITTENTLY HAD PROBLEMS. SOMETIMES WHILE DRIVING AND AFTER STARTUP. THESE PROBLEMS HAVE ALWAYS BEEN LOSS OF GAUGES, FLASHING LIGHTS IN DASH, WHAT APPEARS TO BE THE TRACTION CONTROL OR BRAKES KICKING IN AND THE LOSS OF POWER STEERING? WHEN THIS FIRST STARTED HAPPENING I THOUGHT MAYBE THE COMPUTER HAD BEEN VIBRATED OR JOSTLED AND HAD A GLITCH. OVER TIME IT WOULD GO AWAY AND 6 MONTHS OR SO LATER HAPPEN AGAIN! I HAVE DONE EVERYTHING IN MY POWER TO STOP THIS FROM HAPPENING, IE CHANGING PARTS AND TROUBLE SHOOTING THE PROBLEMS TO NO AVAIL. I THOUGHT I HAD THIS NARROWED DOWN TO A RUSTED CONNECTION FROM A GROUND WIRE CONNECTED TO THE BLOCK.....WRONG AGAIN! THIS MORNING I HAD MY 4 YEAR OLD SON IN THE JEEP AND WAS TAKING A LEFT AT A BUSY INTERSECTION. I CLEARLY HAD ENOUGH TIME TO MAKE THE TURN, BUT AS I WAS TURNING IT SOUNDED LIKE MY ANTI LOCK BRAKES WERE KICKING IN MID TURN WITH A CAR COMING RIGHT AT US! I MADE THE TURN PULLED OVER ON THE SIDE OF THE ROAD. ALL MY GAUGES WERE DEAD, CHECK ENGINE LIGHT ON AND ONLY THE GEAR SELECTOR WAS VISIBLE. I HAVE READ ON MANY JEEP RELATED FORUMS, THAT THIS IS NOT ONLY HAPPENING TO MY JEEP BUT MANY OTHERS! WHILE READING I HAVE NOTICED ONE THING. IN MANY CASES THESE PROBLEMS WERE SOLVED BY REPLACING THE IGNITION SWITCH! AFTER READING THIS I FURTHER RESEARCHED THE PROBLEM AGAINST RECALLS. I FOUND THAT, ACCORDING TO THE WALL STREET JOURNAL, NY TIMES, USA TODAY AND FORBES, CHRYSLER IS ALLEGEDLY RECALLING THESE VEHICLES WITH FAULTY IGNITION SWITCHES. SO I CALLED MY LOCAL DEALER. THEY LOOKED MY JEEP UP IN THEIR DATABASE AND TOLD ME THEY'RE WERE NO RECALLS ON MY VEHICLE AND THAT THEY HAVEN'T RECALLED ANY VEHICLES FOR FAULTY IGNITION SWITCHES. I WOULD APPRECIATE IT IF THE NHTSA COULD HELP WITH SOME OF THESE PROBLEMS AND ANSWER SOME OF THESE QUESTION I AND MANY OTHERS HAVE. *TR
Power train, Electrical system, Jul 2, 2014
CHRYSLER ISSUED A N23 RECALL NOTICE DUE TO CRACKING CIRCUIT BOARDS IN THE TRANSFER CASE ACTUATOR (VEHICLE MAY INADVERTENTLY SHIFT IN TO NEUTRAL). PRIOR TO THE APPLICATION OF THIS RECALL MY VEHICLE WAS CAPABLE OF ENGAGING 4LO. AFTERWARDS (IMMEDIATELY AFTERWARDS IN THE DEALERSHIP PARKING LOT) THE TRANSFER CASE WOULD NOT SHIFT. EACH ATTEMPT WOULD RESULT IN A "SERVICE 4XD SYSTEM" AND WOULD TRIGGER A C140F TROUBLE CODE. CHRYSLER REFUSES TO ACKNOWLEDGE THE RECALL FLASH TO BE THE ISSUE. FROM JEEP FORUMS I HAVE FOUND MYSELF TO BE ONE OF HUNDREDS IF NOT MORE THAT ENCOUNTERED THIS ISSUE. THIS RECALL IS IN ESSENCE A SOFTWARE WORK-AROUND FOR A HARDWARE ISSUE. THIS RECALL IS OBVIOUSLY A CHEAP ATTEMPT AT FIXING A COSTLY ISSUE OF REPLACING THE DEFECTIVE ACTUATORS WITH NEW. AS A CONSUMER I EXPECT THE MANUFACTURER TO FIX POTENTIALLY DANGEROUS ISSUES (SUCH AS WHAT N23 ATTEMPTS TO DO). HOWEVER, IT IS NOT ACCEPTABLE IN DOING SO TO DAMAGE THE VEHICLE FURTHER OR RENDER SYSTEMS INOPERABLE. *TR
Power train, Jun 11, 2014
TOOK THE VEHICLE IN FOR A NOISE THAT TURNED OUT TO BE A BEARING PROBLEM. WHILE IN THEY INDICATED THAT AN INTERNAL TRANSFER CASE SEAL WAS LEAKING. I AM BEING TOLD THAT TYPE OF FAILURE IS VERY COMMON WITH THIS TYPE OF VEHICLE. IF UNNOTICED COULD CAUSE A FAILURE. *TR
Power train, May 27, 2014
IN DECEMBER MY LOCAL JEEP DEALERSHIP INSTALLED SAFETY RECALL N23 CODE. FIVE DAYS LATER I TOWED MY JEEP BEHIND MY MOTORHOME TO FLORIDA IN NEUTRAL/TOW MODE. WHEN I ARRIVED I COULD NOT GET MY JEEP OUT OF NEUTRAL MODE...MESSAGE "REPAIR 4 WHEEL DRIVE SYSTEM". I WENT TO A LOCAL TRANSMISSION SHOP AND THEY REPLACED THE TRANSFER CASE MOTOR AT THE COST OF $600.00. WHEN WE GOT READY TO LEAVE FLORIDA IN APRIL I COULD NOT GET THE JEEP TO GO INTO NEUTRAL/TOW MODE...SAME MESSAGE. I WENT BACK TO THE TRANSMISSION SHOP... THIS TIME THEY TESTED THE MOTOR AND RESET THE CODES...I WAS ABLE TO GO INTO TOW MODE. NOW IN MAY AS WE WERE HOOKING UP TO GO CAMPING I COULD NOT GO INTO TOW MODE..SAME MESSAGE AGAIN. THERE ARE MANY JEEP OWNERS HAVING THIS SAME PROBLEM AFTER INSTALLING N23. I BELIEVE THAT THE REASON THIS TRANSFER CASE MOTOR AND ACTUATOR IS ON BACK ORDER IS BECAUSE OF ALL THE REPLACEMENTS AFTER INSTALLING N23. I THINK THAT JEEP HAS TO RESOLVE THIS CODE PROBLEM...AND I ALSO BELIEVE THAT A REPAYMENT FROM JEEP IS IN ORDER. *TR
Power train, Electrical system, Apr 7, 2014
2006 JEEP GRAND CHEROKEE. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS. *SMD THE CONSUMER STATED THE COSTLY REPAIR OF THE SHIFTER ASSEMBLY DID NOT SUCCESSFULLY ADDRESS THE REAL DEFECTIVE PART, THE FINAL DRIVE CONTROLLER MODULE SOFTWARE, WHICH WAS FINALLY MADE PUBLIC IN 2013. IN EARLY 2010, THE VEHICLE UNINTENTIONALLY SHIFTED FROM DRIVE INTO NEUTRAL, WHILE THE CONSUMER WAS DRIVING. LUCKILY, SHE WAS ABLE TO COAST OUT OF THE ROADWAY INTO A PARKING LOT. THE DEALER MISTAKENLY DIAGNOSED THE CONDITION AS A DEFECTIVE SHIFTER AND REPLACED IT. AT THE END OF MAY 2011, THE VEHICLE ONCE AGAIN SHIFTED FROM DRIVE INTO NEUTRAL ON ITS OWN. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB
Power train, Apr 4, 2014
TL* THE CONTACT OWNS A 2006 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE DID RESTART. THIS FAILURE HAS OCCURRED FOUR TIMES OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE GEAR SHIFT BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Power train, Electrical system, Apr 3, 2014
CAR SHIFTED UNINTENTIONALLY INTO NEUTRAL WHEN DRIVING, DID THE SEVERAL TIMES. HAD TO HAVE ELECTRONIC SHIFT MODULE REPLACED, IN JANUARY 2013. CHRYSLER ISSUED A RECALL MAY 2013 FOR 2005-2010 CARS, BUT MY VEHICLE BIN WAS NOT INCLUDED. *TR
Power train, Mar 21, 2014
TL * THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION MADE A LOUD SOUND. THE CONTACT STATED THE FAILURE BEGAN AFTER THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER RECALL FOR THE GEAR BOX. THE VEHICLE WAS TAKEN TO THE DEALER, HOWEVER THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,000.
Power train, Mar 10, 2014
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DRIVING 30 MPH AND UNDER, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH FROM DRIVE TO NEUTRAL OR FROM DRIVE TO THIRD GEAR BEFORE THE VEHICLE DECELERATED. THE CONTACT ALSO STATED THAT WHEN BRAKING TO A STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE DEALER WHO INDICATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 113,000. *TR
Power train, Electrical system, Mar 5, 2014
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE OCCURRED THIRTY DAYS AFTER THE REMEDY REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TWICE AND THEY STATED THAT THE TRANSFER CASE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Power train, Mar 4, 2014
I RECENTLY HAD THE SAFETY RECALL N23 / NHTSA 13V-175 / REPROGRAM FINAL DRIVE CONTROLLER MODULE; PERFORMED ON MY 2006 JEEP GRAND CHEROKEE (LAST EIGHT DIGITS ARE VIN # [XXX]). JEEP ADVISED THAT THE ?ABOVE VEHICLES MAY UNINTENTIONALLY CAUSE THE TRANSFER CASE TO SHIFT INTO THE NEUTRAL POSITION WITHOUT INPUT FROM THE DRIVER.? THEREFORE DURING THE RECALL THE COMPUTER WAS RE-FLASHED TO RESET THE DRIVE CONTROL MODULE, WHEN THE RECALL WAS PERFORMED MY JEEP AS MANY OTHERS ((JUST CHECK THESE LINKS > HTTP://WWW.AUTOWEEK.COM/ARTICLE/20140221/CARNEWS/140229945 OR HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/ )) WILL NOT GO INTO 4WD LOW OR COMPLETE NEUTRAL, AT ALL. THERE IS NO DOUBT AMONG LOGICAL THINKING PEOPLE THAT TO RE-FLASH THE DRIVE CONTROL MODULE WILL INFLUENCE THE DRIVE CONTROL MODULE AND IN THIS CASE IN A NEGATIVE MANNER. I HAVE BEEN BACK TO THE DEALER (EGOLF MOTORS IN BREVARD, NC) WHO PERFORMED THE FLASH AND THEY ADVISE THEY ARE WAITING ON JEEP TO DECIDE HOW TO REPAIR THE PROGRAM. JEEP CORPORATION ADVISES THEY ARE WAITING ON THE DEALER; IT IS JUST THE OLD RUN AROUND. PLEASE ASK THE JEEP CORPORATION TO TAKE FULL RESPONSIBILITY, TO GET THIS PROBLEM FIXED AND LET US KNOW WHO ARE WAITING THAT THEY WILL IN FACT DO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Mar 3, 2014
AFTER DOING THE SAFETY RECALL N23 FOR THE JEEP GRAND CHEROKEE 2005-2010, A MONTH LATER THE 4X4 LOW DON'T ENGAGED ANYMORE, AND "SERVICE 4WD SYSTEM" WARNING LIGHT ON, WHEN YOU PULL THE 4X4 LOW SWITCH. I'VE BEEN READING A LOT ON THE WEB AND IT SEEMS TO HAPPEN TO ALL THE PEOPLE AFTER DOING THE RECALL SERVICE. I'M FROM CARACAS VENEZUELA. *TR
Power train, Mar 1, 2014
EVENT LOG: 2006 JEEP GRAND CHEROKEE 9/9/13 79337 MILES DID RECALL N23 REPROGRAM OF FINAL DRIVE CONTROL MODULE 9/26/13 80245 MILES CODE C1405. SERVICE WRITER FALVIN C HAUDHARY SAID THIS FAULT HAD NOTHING TO DO WITH THE RECALL REPROGRAM. NEW TRANSFER CASE MOTOR TO COST $760.00. COST TO DIAGNOSE WAS $135.00 10/3/13 80526 MILES MY LOCAL MECHANIC REPLACED TRANSFER CASE MOTOR $490.00 + $105 LABOR. STILL NO WORK. 10/7/13 & 10/8/13 80856 MILES, AFTER RECALL FIX FDCM CODE C140F IS ACTIVE ' DEALER PERFORMED CODE ERASURE 12/6/13 85,085 MILES, SERVICE WRITER [XXX] CHECKED WIRING AND INSTALL OF T-CASE MOTOR. 2 CODES C1405 & C140F ' WANT TO REPLACE MOTOR AND RETEST. MOTOR ON BACK ORDER. 12/27/14 CALLED CUSTOMER CARE, THEY STARTED A FILE CARE# . NEW ACTUATOR SHOULD BE IN 3/21/14. THEY OFFERED ME A FREE OIL CHANGE. CASE MANAGER TO CALL ME 12/28/14 HUNDREDS OF PEOPLE HAVE HAD A SIMILAR EXPERIENCE - CHECK THE INTERNET UNDER N23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Electronic stability control (ESC), Feb 7, 2014
I HAD THE N23 RECALL DONE ON MY JEEP AND IT NO LONGER SHIFTS INTO 4 LOW. CHRYSLER ISNT PUTTING OUT A REAL FIX TO THIS PROBLEM THAT THEY CREATED. *TR
Power train, Electrical system, Feb 6, 2014
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE ELECTRICAL SYSTEM BEGAN TO MALFUNCTION AND CAUSED THE VEHICLE TO DOWN SHIFT TO THE FOUR WHEEL DRIVE AND DAMAGED THE REAR AXLE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Power train, Feb 3, 2014
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICE, THE PRIVATE MECHANIC ADVISED THAT THE WIRING HARNESS WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 75,000.
Power train, Feb 1, 2014
I FILED COMPLAINT (10561016) WHEN THE FIRST JEEP DEALER I WENT TO WOULD NOT HONOR THE SAFETY RECALL N23. THE SECOND JEEP DEALER I WENT TO SAID THEY WOULD HONOR THE SAFETY RECALL N23. AFTER GOING TO THE JEEP DEALER THEY CHECKED THEIR RECORDS AND ADVISED ME THE RECALL WAS ALREADY COMPLETED ON MY JEEP GRAND CHEROKEE. I WAS ADVISED THAT MY JEEP GRAND CHEROKEE NEEDS A TRANSFER CASE ACTUATOR AND I WILL BE CHARGED FOR THIS PART AND LABOR. IN ADDITION THEY ADVISED THIS PART IS ON BACK ORDER. MY JEEP GRAND CHEROKEE'S 4WD LO WAS WORKING PRIOR TO THIS SAFETY RECALL N23. I FEEL THAT CHRYSLER/JEEP SHOULD BE HELD ACCOUNTABLE FOR REPLACING THIS PART. I INTEND TO WRITE MY STATE ATTORNEY GENERAL. *TR
Power train, Jan 31, 2014
HELLO, I HAD N23 RECALL DONE ON MY JEEP ,AFTER GETTING ALOT OF SNOW IN DEC I DECIDED TO SHIFT INTO X4 LOW AND IT SAID SERVICE 4X4 SYSTEM. I KNOW THAT MY 4X4 LOW WORKED BEFORE HAVING THIS UPDATE. *TR
Power train, Electrical system, Jan 25, 2014
N23 RECALL WAS PERFORMED TO KEEP TRANSFER CASE FROM SHIFTING INTO NEUTRAL CAUSED BY CRACKED CIRCUIT BOARD. THE "FIX" TO THIS WAS TO FLASH THE SOFTWARE TO MAKE IT IMPOSSIBLE FOR THE JEEP TO SHIFT INTO NEUTRAL AND 4WD LOW. NOW EVERY VEHICLE THAT HAS HAD THIS RECALL DONE IS UNABLE TO TOW THEIR VEHICLE BEHIND A CAMPER BECAUSE THE TRANSFER CASE CAN NOT SHIFT INTO NEUTRAL, AND 4WD LOW IS INOPERABLE AS WELL. CHRYSLER HAS CLAIMED THAT THE N23 RECALL HAS NOTHING TO DO WITH ALL OF THESE VEHICLES LOSING 4WD LOW EVEN THOUGH EVERYONE THAT HAS HAD THIS RECALL DONE HAS LOST NEUTRAL AND 4 LO. THIS CHEAP FIX HAS LEFT THOUSANDS OF PEOPLE WHO SPENT A LOT OF MONEY ON THESE EXPENSIVE VEHICLES WITHOUT THE BEST FEATURE OF THE VEHICLE, 4 LO. MOST PEOPLE BUY THESE JEEPS BECAUSE OF THEIR 4WD CAPABILITY. RESALE ON A VEHICLE LIKE THIS HAS GONE RIGHT OUT THE WINDOW WITH THE LOSS OF THIS FEATURE. HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/ THIS SITE HAS AN OUTSTANDING NUMBER OF COMPLAINTS ABOUT THIS PROBLEM AND MAKES IT IMPOSSIBLE TO DENY THAT CHRYSLER HAS NEGLECTED TO TAKE CARE OF THE ISSUE. *TR
Power train, Jan 22, 2014
ON 01/20/2014, I BROUGHT MY JEEP GRAND CHEROKEE 2006 TO MY MECHANIC DUE TO A SERVICE 4WD SYSTEM LIGHT ON DASHBOARD. MY MECHANIC ADVISED ME THAT THE COMPUTER REVEALED CODE SAFETY RECALL N23/NHTSA 13 V-175. SAFETY RECALL N23 MAY UNINTENTIONALLY CAUSE THE TRANSFER CASE TO SHIFT TO NEUTRAL POSITION WITHOUT INPUT FROM THE DRIVER. THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL AWAY INADVERTENTLY WHILE THE VEHICLE IS PARKED AND CAUSE A CRASH WITHOUT WARNING. MY MECHANIC ADVISED ME TO GO TO MY JEEP DEALERSHIP DUE TO THE SAFETY RECALL. ON 01/21/2014, I CONTACTED VIA TELEPHONE THE JEEP DEALERSHIP WHERE I PURCHASED MY VEHICLE. I ADVISED THE JEEP EMPLOYEE OF THE SITUATION WITH MY JEEP GRAND CHEROKEE 2006. THE JEEP EMPLOYEE ADVISED THAT I WOULD BE CHARGED FOR REPAIR. I ADVISED THE JEEP EMPLOYEE THAT THE CODE N23 WAS A SAFETY RECALL. THE JEEP EMPLOYEE RESPONDED BY MAKING AN ACCUSATION THAT MY MECHANIC'S COMPUTER WAS PROBABLY OUTDATED. IN ADDITION THE JEEP EMPLOYEE ADVISED THAT THE CODE N23 WAS NOT A SAFETY RECALL. CONTINUING ON THE SAME DATE, I CONTACTED ANOTHER JEEP DEALERSHIP. I EXPLAINED THE SITUATION WITH MY JEEP GRAND CHEROKEE 2006. I WAS ADVISED BY THE JEEP EMPLOYEE THAT THE CODE N23 IS A SAFETY RECALL AND THE JEEP DEALERSHIP WOULD HONOR THE RECALL. I CONDUCTED FURTHER RESEARCH TO DISCOVER THAT ON 08/17/2013 I BROUGHT MY JEEP GRAND CHEROKEE 2006 TO THE FIRST JEEP DEALERSHIP MENTIONED FOR SAFETY RECALL N23. *TR
Power train, Jan 17, 2014
THIS IS A COMMON PROBLEM THAT IS FOUND ALL OVER THE JEEP FORUMS AND INTERNET, THESE JEEPS ARE KNOWN FOR THE REAR DIFFERENTIALS FAILING AND HAVING TO BE REPLACED BEFORE THE DIFFERENTIALS FALL APART AND COULD CAUSE A MAJOR ACCIDENT, THE DIFFERENTIAL WILL BEGIN TO FAIL BY MAKING A LOUD WHINE GEAR NOISE FROM THE DIFFERENTIAL. THIS VEHICLE HAS NEVER BEEN OFF ROAD AND THERE IS NO REASON FOR THE ENTIRE DIFFERENTIAL TO BE DESTROYED LIKE THIS, THIS IS HORRIBLE QUALITY AND SHOULD BE REPLACED BY CHRYSLER. THIS IS NOT A USER ERROR, BUT A PART MANUFACTURING ERROR OR DESIGN ERROR. THIS BEING SO COMMON IT SHOULD BE A RECALL. A WOMAN AND CHILD IN THE CAR DRIVEN DAILY TO SCHOOL SHOULD NOT FAIL LIKE THIS JEOPARDIZING BOTH LIVES. *TR
Power train, Jan 17, 2014
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO ENGAGE IN PARK. WHEN THE CONTACT WAS ABLE TO SHIFT INTO PARK, THE VEHICLE WOULD STALL IMMEDIATELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 144,500.
Power train, Jan 10, 2014
A RECALL (N23) WAS ISSUED (JULY 2013) BY CHRYSLER CORP. TO RESOLVE A PROBLEM WITH THE TRANSFER CASE NOT ENGAGING 4LOW AND / OR SHIFTING INTO NEUTRAL. ALL THIS HAPPENS AT RANDOM. ONCE THE IN-DASH WARNING OF "SERVICE 4WD SYSTEM" APPEARS, THE VEHICLE HAS TO BE RETURNED TO THE DEALER FOR REPAIR. AFTER TWO ATTEMPTS THE PROBLEM HAS NOT BEEN RESOLVED. A THIRD APPOINTMENT IS SCHEDULED FOR FRIDAY JANUARY 17. VARIOUS INVESTIGATING (INTERNET) SUGGESTS THAT MOST THAT HAVE RETURNED THEIR VEHICLES FOR CORRECTION HAVE ALSO NOT BEEN RESOLVED. CHRYSLER CORP. HAS BEEN UNRESPONSIVE TO VARIOUS COMMUNICATION FROM MANY JEEP OWNERS AND THE JEEP DEALERSHIPS ARE NOT COMMUNICATING TO THE FACTORY REGARDING THE MANY COMPLAINTS. I WANT TO SELL THIS VEHICLE AND WITH THE RECALL LIABILITY NOT BEING RESOLVED I'M UNABLE TO SELL IT. *TR