2006 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,297 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,297

Of the 2006 reports, 47 involved a crash and 7 involved a fire. 41 people were injured and 2 people died.

Primary concernElectrical system755 reports · 58% of complaints
Owner complaints1,297Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system755
  2. Power train175
  3. Engine124
  4. Structure120
  5. Other or unspecified73
  6. Service brakes72
  7. Exterior lighting64
  8. Air bags60

Recalls and investigations

  1. Electrical system, ignition, switchJul 21, 2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

    Campaign 14V438000 on NHTSA.gov

  2. Power train, transfer case (4-wheel drive)May 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

    If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

    Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

    Campaign 13V175000 on NHTSA.gov

  3. SuspensionJun 19, 2009

    ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.

    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.

    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.

    Campaign 09E039000 on NHTSA.gov

  4. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  5. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007

    ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.

    THIS COULD CAUSE A CRASH WITHOUT WARNING.

    DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 07V434000 on NHTSA.gov

  6. Air bags, frontal, driver side, inflator moduleAug 8, 2006

    ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.

    THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.

    DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V295000 on NHTSA.gov

Representative owner complaints: structure

120 reports, newest first. Show all

  1. Structure, Apr 13, 2012

    DRIVER'S DOOR INTERIOR HANDLE HOUSING BROKEN RENDERING DOOR HANDLE INOPERATIVE. CANNOT OPEN DOOR IN NORMAL OPERATION AND IS A HAZARD IN AN EMERGENCY. JEEP IS UNWILLING TO FIX DEFECTIVE PARTS AND STATES THAT THE ENTIRE DOOR PANEL HAS TO BE REPLACED AT A COST OVER $700/EA., BUT THE PARTS ARE ON NATIONAL BACKORDER. DOING A QUICK SEARCH BRINGS UP NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM WITH NO CLEAR SOLUTION. I AM NOW CONCERNED THAT THE OTHER DOORS WILL FAIL SOON. *TR

  2. Structure, Mar 26, 2012

    AFTER BUYING A PRE-OWNED 2006 JEEP GRAND CHEROKEE LIMITED (59K MILES) A FEW DAYS AGO, I NOTICED THAT ONE OF THE BACKSEAT INTERIOR DOOR HANDLES IS BROKEN. THERE IS NO APPARENT BREAK FROM WHAT YOU CAN SEE, BUT SOME PLASTIC MUST HAVE CRACKED INSIDE OF THE DOOR ITSELF. I'VE READ THAT THIS IS A COMMON PROBLEM IN 05-07 JEEP GRAND CHEROKEES AND THERE IS NO RECALL. IT SEEMS THAT, ALTHOUGH IT IS ONLY THE ONE INTERIOR DOOR HANDLE NOW, EVENTUALLY ALL FOUR WILL BREAK. THIS IS A SAFETY ISSUE BECAUSE IT PREVENTS PASSENGERS FROM EXITING THE VEHICLE WITHOUT HELP FROM OUTSIDE OF THE CAR. THE FIX IS QUOTED AT $400/DOOR, MAKING IT SOMEWHAT UNREASONABLE, ESPECIALLY FOR A CRUCIAL AND SIMPLE FUNCTION OF THE CAR. *TR

  3. Structure, Mar 21, 2012

    TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC DOOR HANDLES FRACTURED FROM ALL FOUR DOORS. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THE DOOR HANDLES WERE NOT COVERED UNDER WARRANTY AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 76,000.

  4. Structure, Feb 15, 2012

    PASSENGER REAR DOOR INTERIOR DOOR HANDLE HAS BROKEN. THERE WAS NO ABUSE, THE INTERIOR DOOR HANDLE WAS OPENED BY AN ADULT AND THEN WHILE OPENING THE DOOR FROM THE INSIDE, THE INTERIOR DOOR HANDLE BROKE DUE TO JUST OPENING THE DOOR. I HAVE RESEARCHED THIS ON MANY BLOGS AND MANY OTHER JEEP GRAND CHEROKEE OWNERS ARE EXPERIENCING THIS SAME PROBLEM. THE INTERIOR DOOR HANDLE AREA IS TOO WEAK TO HANDLE THE STRESS OF CASUAL OPENINGS. *TR

  5. Structure, Jan 10, 2012

    INSIDE DOOR HANDLES ARE BREAKING MAKING EXITING THE JEEP HARD. *TR

  6. Structure, Dec 14, 2011

    TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE PARKED, THE FRONT PASSENGER DOOR HANDLE FRACTURED. THE CONTACT STATED THAT ALL OF THE DOOR HANDLES FRACTURED OVER A SMALL PERIOD OF TIME. THE FRONT AND REAR PASSENGER SIDE DOORS COULD NOT BE OPENED FROM THE INTERIOR OR THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE FRONT AND REAR DRIVER AND PASSENGER SIDE DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

  7. Structure, Nov 13, 2011

    I HAVE A 2006 JEEP CHEROKEE LAREDO AND 3 OUT OF 4 INTERIOR DOOR HANDLES ARE COMPLETELY BROKEN. I EVEN HAVE AN EXTENDED WARRANTY THAT IS SUPPOSED TO COVER EVERYTHING BUT WAS TOLD BY THE DEALERSHIP THAT "TRIM" IS NOT COVERED. HOW ARE INTERIOR DOOR HANDLES CONSIDERED TRIM? I WAS TOLD THAT THE ENTIRE DOOR PANEL WOULD HAVE TO BE REPLACED AT $400.00 EACH. THIS IS NOT A COSMETIC ISSUE BUT A SAFETY ISSUE. THE DOORS WILL NOT OPEN FROM THE INSIDE. I AM VERY AFRAID OF GETTING INTO A CAR CRASH AND MY CHILDREN NOT BEING ABLE TO EXIT THE VEHICLE. I HAVE READ MANY, MANY STORIES OF THE EXACT SAME PROBLEM WITH THESE DOOR HANDLES. THERE SHOULD BE A RECALL BY DAIMLERCHRYSLER. *TR

  8. Structure, Oct 28, 2011

    ALL FOUR DOOR HANDLES BROKE. WHEN YOU TRIED TO OPEN THE DOOR THE HANDLE CRASHED AND YOU ENDED WITH THE DOOR HANDLE IN YOUR HAND. *TR

  9. Structure, Oct 16, 2011

    THE PLASTIC COMPONENT THAT HOUSES THE INTERIOR DOOR HANDLE HAS CRACKED, WITH PIECES FALLING OUT. NOW ON THE RIGHT SIDE REAR DOOR THE HANDLE HAS FALLEN OUT BECAUSE THE PLASTIC HAS COMPLETELY FAILED. THE OTHER THREE PLASTIC PIECES ARE ALSO ALL CRACKING WITH HANDLES ALREADY GETTING LOOSE. IF THERE WERE AN EMERGENCY SITUATION, IT IS NOT POSSIBLE TO EXIT VEHICLE VIA THE REAR DOOR. I AM AFRAID THAT IN DUE TIME THE OTHER HANDLES WILL FALL OUT. *TR

  10. Structure, Oct 15, 2011

    I PURCHASED THIS JEEP IN DEC OF LAST YEAR. SLOWLY BUT SURELY THE PLASTIC COMPONENT THAT HOUSES THE INTERIOR DOOR HANDLE HAS CRACKED, WITH PIECES FALLING OUT. NOW ON THE RIGHT SIDE REAR DOOR THE HANDLE HAS FALLEN OUT BECAUSE THE PLASTIC HAS COMPLETELY FAILED. THE OTHER THREE PLASTIC PIECES ARE ALSO ALL CRACKING WITH HANDLES ALREADY GETTING LOOSE. IF THERE WERE AN EMEGENCY SITUATION, IT IS NOT POSSIBLE TO EXIT VEHICLE VIA THE REAR DOOR. I AM AFRAID THAT IN DUE TIME THE OTHER HANDLES WILL FALL OUT. *TR

  11. Structure, Oct 9, 2011

    THE INTERIOR DOOR PLASTIC THAT HOLDS THE DOOR HANDLE HAS CRACKED AND BROKEN CAUSING THE PARTS TO FALL, CAUSING THE DOOR TO BE ONLY OPENED FROM THE OUT SITE. THIS IS A SERIOUS SAFETY ISSUE. A PERSON ON THE INSIDE OF THE CAR CAN NOT OPEN THE DOOR UNLESS YOU ROLL DOWN THE WINDOW AND OPEN FROM THE OUT SIDE. IT APPEARS THIS HAS HAPPENING WITH THIS VEHICLE ON A LARGE SCALE. THIS HAS OCCURRED ON 3 OF THE 4 DOORS. THE DEALERS WANT 600 TO 700 DOLLARS TO REPAIR EACH DOOR. LOOKS LIKE THE PLASTIC TO MAKE THE PANELS WAS DEFECTIVE. I HAVE NEVER SEEN THIS HAPPEN BEFORE OR EVEN HEARD OF IT UNTIL I STARTED LOOKING ON LINE. THE FIRST AUTO I OWNED WAS IN 1966, I HAVE RETAINED MOST OF THE AUTO I'VE OWNED AT LEAST 8 TO 10 YEARS FROM TIME OF PURCHASE AND NEVER HAVE I SEEN ANYTHING LIKE THIS. I'M AFRAID TO DRIVE THE JEEP BECAUSE THIS ISSUE. *TR

  12. Structure, Oct 6, 2011

    INTERIOR DRIVERS SIDE DOOR HANDLE IS CRACKED/BROKEN. CHRYSLER CORP. DEALER STATES THAT IT WILL COST $600. THERE HAS BEEN HUNDREDS OF COMPLAINTS FOR SAME DEFECTIVE/CHEAP DOOR HANDLES AND THEIR BREAKAGE, MADE ON INTERNET. THIS IS AN UNSAFE ISSUE. PEOPLE CAN'T GET OUT OF THEIR VEHICLES! *TR

  13. Structure, Oct 5, 2011

    ALL FOUR OF THE INTERIOR DOOR HANDLES HAVE STRESS CRACKS AND ARE BROKEN. THESE DOOR HANDLES HAVE NOT BEEN ABUSED OR MISUSED. THIS SITUATION IS A KNOWN DEFECT BY JEEP AND ARE UNWILLING TO FIX IT. THIS IS A VERY UNSAFE CONDITION FOR THE OCCUPANTS OF THE VEHICLE. ALL FOUR DOORS NEED TO BE REPAIRED. *TR

  14. Structure, Aug 24, 2011

    TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR SIDE DOOR PANELS WERE FRACTURED AND BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 51,000.

  15. Suspension, Structure, Aug 18, 2011

    LONG STORY SHORT MY WIFE HEARD A NOISE IN THE PASSENGER SIDE FRONT END. I HAD HER STOP BY BELLE TIRE (WHERE TIRES CAME FROM) TO CHECK IT OUT. THEY SAID THE PASSENGER SIDE LOWER CONTROL ARM BRACKET SEPARATED FROM THE FRAME AND WAS NOT SAFE TO DRIVE! BELLE SAID THEY HAD NEVER SEEN ANYTHING LIKE IT! I HAD IT TAKEN TO TOWN & COUNTRY COLLISION IN FLAT ROCK (AN A-1 SHOP) AND THEY SAID THEY CAN'T FIX IT UNLESS THEY REPLACE THE WHOLE FRAME! I ALSO HAVE A FRIEND THAT'S AN INSURANCE ADJUSTER WHO HAS NEVER SEEN ANYTHING LIKE IT! I'M WONDERING IF THERE WERE EVER ANY INCIDENTS IN YOUR SYSTEM FOR ANYTHING LIKE THIS? I WILL OFFER TO GIVE YOU THE VEHICLE, AS I DID WITH CHRYSLER IN MY COMPLAINT TO THEM, FOR INVESTIGATIVE PURPOSES? I KNOW FROM MY YEARS OF WORK IN THE AUTOMOTIVE INDUSTRY THAT THERE WERE SALT SPRAY TESTS & REQUIREMENTS ON MOST CHASSIS PARTS. PEOPLE ARE ASTOUNDED THAT A 15 YEAR OLD JEEP THAT'S NEVER BEEN IN AN ACCIDENT AND IS GARAGED AND KEPT CLEAN AND MAINTAINED AND STILL RUNNING LIKE TOP COULD HAVE A FAILURE AS THIS! ANY ASSISTANCE OR DIRECTION YOU CAN PROVIDE IS APPRECIATED.

  16. Structure, Latches/locks/linkages, Aug 14, 2011

    ALL 4 OF THE INSIDE DOOR HANDLES HAVE BROKEN WITH NO MISUSE WHATSOEVER, AS A MATTER OF FACT EACH DOOR WAS "BROKEN" BY DIFFERENT PEOPLE BY SIMPLY TRYING TO OPEN THE DOOR. I AM WORRIED THAT IF THERE WAS AN ACCIDENT MY PASSENGERS OR MYSELF COULD NOT GET OUT OF THE TRUCK. *TR

  17. Structure, Aug 12, 2011

    I HAVE A 2006 JEEP GRAND CHEROKEE LAREDO. THE PAINT HAS BEEN CRACKING AND PEELING FOR THE LAST TWO YEARS. I HAVE ALREADY HAD THE ROOF AND HOOD PAINTED AND SPENT OVER $1000.00. WHEN MY REPAIR GUY PAINTED IT, HE TOLD ME THERE WAS THREE COATS OF PAINT ON THE VEHICLE. I PURCHASED THE VEHICLE FROM MEDVED IN CASTLE ROCK, CO IN 2006 BRAND NEW. IT HAS NEVER BEEN REPAINTED. I HAVE SPOKE TO 3 DEALERSHIPS AND THEY TOLD ME IT IS A COMMON PROBLEM. THE ENTIRE VEHICLE IS NOW CRACKED AND WILL BE COMPLETELY PEELED OFF IN 1 YEAR. THE QUOTE TO FIX IT IS $3500.00 - $4000.00. I CALLED JEEP AND THEY OFFERED FREE OIL CHANGES FOR 2 YEARS. RIDICULOUS. I A STILL HAVE A LOAN ON IT. THERE IS NO POSSIBLE WAY I CAN AFFORD TO REPAINT THIS VEHICLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  18. Structure, Latches/locks/linkages, Jul 5, 2011

    DURING THE MONTH OF MAY 2011 THE PLASTIC INTERIOR DOOR HANDLE RECESSES BEGAN TO CRACK AND ULTIMATELY THE PIECES LITERALLY BEGAN TO FALL OF THE VEHICLE RENDERING THE DOOR HANDLES USELESS WHEN ATTEMPTING TO OPEN THE DOOR FROM INSIDE AS DOOR HANDLES NO LONGER HAD A PIVOT POINT TO OPERATE AGAINST WHEN ATTEMPTING TO PULL THE INTERIOR DOOR HANDLE IN AN EFFORT TO OPERATE THE DOOR LATCH MECHANISM. THIS FAILURE MAKES IT IMPOSSIBLE TO OPEN THE DOOR FROM INSIDE THE VEHICLE SHORT OF ROLLING DOWN THE POWER WINDOWS AND PULLING ON THE OUTSIDE DOOR HANDLE. ON THE TENTH OF JUNE 2011 THE SELLING DEALER WAS CALLED CONCERNING THIS ISSUE AND THE OPERATIONS MANAGER STATED HE COULD NOT DO ANYTHING. SUBSEQUENTLY CHRYSLER CUSTOMER ASSISTANCE WAS CALLED AND AFTER SEVERAL EXCHANGES WITH TWO DIFFERENT CASE MANAGERS, ON THE 21ST OF JUNE I WAS TOLD BY THE PRESIDING CASE MANAGER THAT DUE TO THE FACT THAT THE VEHICLE HAD APPROXIMATELY 80,000 MILES ON IT AND HAD BEEN OUT OF WARRANTY FOR SO LONG (2006 JEEP GRAND CHEROKEE LARADO) CHRYSLER WOULD DO NOTHING. *KB

  19. Structure, Jun 30, 2011

    TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SUPPORT STRUT THAT HELD THE HOOD IN PLACE COLLAPSED ON HIS HAND. THE CONTACT WAS INJURED, AND CONCERNED THAT IT COULD HAVE BEEN MORE SEVERE. THE DEALER AGREED TO REPLACE THE SUPPORT STRUT. THE FAILURE MILEAGE WAS 37,000.

  20. Structure, Latches/locks/linkages, Jun 29, 2011

    2006 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES DISINTEGRATE MAKING IT IMPOSSIBLE TO OPEN DOORS FROM INSIDE. OBVIOUSLY A TREMENDOUS SAFETY CONCERN IN CASE OF MISHAP AS ALL FOUR DISINTEGRATE AT THE SAME RATE. WE HAD 2 TOTALLY FAIL RENDERING DOOR INOPERATIVE AND OCCUPANT UNABLE TO EXIT. *TR

  21. Structure, May 25, 2011

    I HAVE A 2006 JEEP GRAND CHERKOEE PLASTIC PIECES WHERE HANDLE IS LOCATED HAS BROKEN INTO PIECES .THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS .CAN,T OPEN THE DOOR NOW THAT IS VERY DANGEROUS. HAVE TO ROLL DOWN WINDOW TO GET OUT. PLEASE HELP US SOLVE THIS PROBLEM JEEP DEALER AND THE OWNER OF CO. NOT INTERESTED .THEY HAVE OUR MONEY STAND BEHIND THERE VEHICLE. *TR

  22. Structure, Latches/locks/linkages, Apr 22, 2011

    THE AREA BEHIND THE PASSENGER SIDE INTERIOR DOOR HANDLE HAS IMPLODED, THE PLASTIC IS CRACKED IN SEVERAL PLACES, ALLOWING THE INTERIOR HANDLE TO HANG LOOSELY. THE AREA WOULD BE BEST DESCRIBED AS THE WELL BEHIND THE HANDLE. THAT DOOR SAW ALMOST NO USE. IT DOES NOT ALLOW FOR NORMAL EXIT OF THE VEHICLE, THIS IS A SAFETY ISSUE. *TR

  23. Structure, Apr 18, 2011

    DURING THE WEEKS OF EARLY MARCH, I EXPERIENCED LEAKS OF THE INTERIOR OF MY 2006 JEEP GRAND CHEROKEE DRIPPING ON THE PASSENGER SIDE (A-PILLAR), DRIVER SIDE (A-PILLAR) AND ABOVE THE HOME GARAGE DOOR CONTROLS (OVERHEAD CONSOLE) AFTER IT RAINED/SNOWED. I BROUGHT IN THE VEHICLE ON MARCH 22 TO A JEEP DEALERSHIP SERVICE CENTER WHERE IT WAS TROUBLESHOOT WITH RE-SECURING THE WEATHER STRIP ABOVE WINDSHIELD AND A GASKET IN THE SUNROOF WAS REPLACED (TSB 23 040 06). HOWEVER 2 DAYS LATER THE LEAK OCCURRED AGAIN ON THE PASSENGER SIDE AND DRIVER SIDE (ABOVER THE DRIVER, MYSELF) IN WHICH IT DOES TAKE YOUR FOCUS OFF THE ROAD AS WATER DRIPS ON YOUR LEGS/KNEE. THE LEAK HAS YET TO BE RESOLVED, AS VEHICLE WAS BROUGHT IN A SECOND TIME ON MARCH 28 AND NO CONFIRMED TROUBLE-SHOOT WAS COMPLETED AS I RETRIEVED THE VEHICLE BACK ON MARCH 31ST WITH A THEORY OF THE LEAK EITHER COMING FROM THE WINDSHIELD OR THE SUNROOF. THE SERVICE TECHNICIANS SAID THEY WOULD CALL BACK ONCE MORE DETAIL WAS INVESTIGATED BY THE MANAGER HOWEVER I NEVER RECEIVED ONCE CALL-BACK. INTERESTINGLY ON THE 28TH WHEN I BROUGHT THE VEHICLE IN HE SAID "THIS WAS THE 4TH VEHICLE THIS WEEK", AMONG OTHERS THAT I MYSELF HAVE FOUND ONLINE OF MULTIPLE JEEP OWNERS EVEN THE 2011 MODEL HAVING THE SAME ISSUE WHICH IS A SAFETY ISSUE AS THUNDERSTORM SEASON IS HERE AND HEAVY DOWNPOURS AND LEAKS DRIPPING ON THE DRIVER ARE DISTRACTIVE AND TAKE FOCUS OFF THE ROAD. I DON'T UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED FROM JEEP AFTER SO MANY OWNERS HAVE THIS ISSUE AND END UP PAYING OUT OF POCKETS FOR REPAIRS TO THEIR CARPETS(MOLD), STEREO DAMAGE, AMONG OTHER THINGS. FORTUNATELY I HAVE NOT HEARD OF ANY MAJOR ACCIDENTS FROM THIS BUT A DISTRACTION IS DEFINITELY OUT THERE FOR DRIVERS IF IT LEAKS OR STARTS LEAKING WHILE ON A HIGHWAY. *TR

  24. Structure, Latches/locks/linkages, Mar 17, 2011

    I AM NOT SURE HOW, BUT THE REAR PASSENGER DOOR PANEL CRACKED AND DOOR HANDLE FELL OFF LEAVING BACK SEAT PASSENGERS VULNERABLE (A CHILD RIDES BACK THERE). IN ADDITION, THERE IS A LARGE CRACK IN THE PANEL OF THE FRONT PASSENGER DOOR AS WELL. I HAVE 70,500 MILES ON THE VEHICLE WITH A SERVICE CONTRACT OF 7 YEARS/85,000 MILES MAXIMUM CARE STILL IN EFFECT. I TOOK THE VEHICLE TO MY LOCAL DEALERSHIP (HALL CHRYSLER JEEP IN VIRGINIA BEACH) AND WAS QUOTED $475 FOR A BACK ORDERED DOOR PANEL (WHICH TO REPLACE BOTH DOORS COMES TO $950...UNACCEPTABLE!) I REFUSED TO ORDER THE UNIT SINCE THIS IS A SAFETY CONCERN, AND SHOULD BE COVERED BY MY SERVICE CONTRACT. I CONTACTED CHRYSLER GROUP, LLC AND WAS TOLD THAT "HANDLES AND PLASTIC PARTS ARE NOT COVERED"...THE HANDLE ISN'T BROKEN, THE PANEL NEEDS TO BE REPLACED IN ORDER TO CORRECT THIS ISSUE. I FEEL THIS IS A GENUINE SAFETY CONCERN AND URGE THE NHTSA TO ENFORCE A RECALL FROM JEEP. IF I WERE IN AN ACCIDENT, MY PASSENGERS WOULD BE TRAPPED!! IT IS UNCONSCIONABLE THAT JEEP WOULD SELL SUCH A HIGH-END VEHICLE WITH THIS KIND OF SAFETY DEFECT. OF UTMOST CONCERN IS THE FACT THAT AN EXTENDED, MAXIMUM CARE SERVICE CONTRACT WOULD NOT COVER THIS ISSUE. I WOULD LIKE TO KNOW HOW OTHER COMPLAINANTS WITH THIS ISSUE HAD THEIR CASES RESOLVED. UPDATED 05/12/11 UPDATED 06/28/11 *TR

  25. Structure, Latches/locks/linkages, Mar 6, 2011

    2006 JEEP GRAND CHEROKEE WITH BROKEN DOOR PANELS. *TR