2006 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,297 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2006 reports, 47 involved a crash and 7 involved a fire. 41 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleAug 8, 2006
ON CERTAIN SPORT UTILITY VEHICLES, THE INFLATOR CONNECTOR FOR THE DRIVER'S AIR BAG MAY HAVE BEEN INCORRECTLY ASSEMBLED.
THE AIR BAG MAY NOT INFLATE PROPERLY WHICH CAN INCREASE THE RISK OF INJURY IN CERTAIN CRASH CONDITIONS.
DEALERS WILL REPAIR THE DRIVER'S FRONT AIR BAG INFLATOR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN THE WEEK OF AUGUST 2, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V295000 on NHTSA.gov
Representative owner complaints
1,297 reports, newest first.
Electrical system, Jun 30, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.
Electrical system, Jun 29, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. AFTER MANEUVERING OUT OF A PARKING SPACE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Electrical system, Jun 29, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical system, Jun 29, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Exterior lighting, Jun 26, 2015
WHILE DRIVING THE VEHICLE AT NIGHT, THE DASH PANEL LIGHTS AND HEADLIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY. TURNED THE HEADLIGHTS OFF THEN BACK ON AND THE PROBLEM WENT AWAY FOR A FEW MINUTES THEN STARTED AGAIN. THE NEXT DAY THE SERVICE ENGINE SOON LIGHT CAME ON AND I LOST ACCELERATION ABILITY, RPM'S WENT UP BUT THE VEHICLE WOULDN'T ACCELERATE WHILE ALREADY IN GEAR ON A MAIN ROAD AT A STOP SIGN. CODES P0700 AND P2767 WERE SET.
Electrical system, Jun 26, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Power train, Electrical system, Jun 24, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE RPMS INCREASED. MULTIPLE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION AND THE IGNITION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Electrical system, Jun 24, 2015
2006 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ENGINE, POWER STEERING AND BRAKE SYSTEM ISSUES DUE TO IGNITION RECALL. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V438000. *JB
Other or unspecified, Jun 22, 2015
WHEN DRIVING ALL THE DASHBOARD WARNING LIGHT COME ON (FLICKER) AND INTERIOR DOME LIGHTS GO DARK. THE HEATER DIES AND THE GAUGES DO NOT WORK (SHOWS 0 RPM AND GAS TANK AS EMPTY). I AM UNABLE TO EVEN READ MY SPEED AT WHAT I AM DRIVING. IT HAPPENS NUMEROUS TIMES THERE IS NO CERTAIN TIMES WHEN IT HAPPENS, I CAN BE AT A COMPLETE STOP, IN PARK , OR DRIVING AT ANY RATE OF SPEED. THE WARNING LIGHT FLASH ANYWHERE FOR 1 TO 30 TIMES. I CAN STILL DRIVE BUT HAVE NO POWER FOR ANYWHERE FROM A SEC TO 5 SECONDS. THIS HAS BEEN GOING ON FOR OVER A YEAR. I WENT AT THE LONGEST OF 3 MONTHS WITH OUT IT OCCURRING. NOW IN THE PAST MONTH IT IS DOING IT EVERY TIME I START THE CAR AND CONTINUES UNTIL I REACH MY DESTINATION. I HAVE TAKEN IT TO SHOP TO BE DIAGNOSED AND THEY SAY IT IS DUE TO THE IGNITION SWITCH RECALL. THEN THEY PROCEED TO TELL THAT THE PARTS WITH CHRYSLER ARE NOT AVAILABLE AND THEY ARE UNABLE TO FIX THIS PROBLEM. I AM VERY UPSET, I AM VERY SCARED TO DRIVE MY VEHICLE. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE FIXED ASAP. I HOPE THIS DOES NOT CAUSE AN ACCIDENT WHEN I OR ANYONE ELSE COULD POSSIBLY BE HARMED.
Electrical system, Jun 22, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER WHERE AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 08/17/15 UPDATED 12/2/2015*JS
Electrical system, Engine, Jun 19, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE IDLING, THE VEHICLE WOULD STALL AND COME TO A COMPLETE STOP. THE CONTACT HAD TO TURN OFF THE ENGINE AND RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Electrical system, Jun 18, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN THE CONSUMER STATED THE WARNING LIGHTS ILLUMINATED ON THREE SEPARATE OCCASIONS. THE LIGHTS WOULD ILLUMINATE AND THEN GO OUT. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 09/01/15*JB
Electrical system, Jun 17, 2015
RE: P41/NHTSA 14V-438 ON TWO OCCASIONS (1/23/2015) (3/19/2015) THE KEY SLIPPED OUT OF THE IGNITION WHILE THE CAR WAS IN MOTION. BOTH TIMES RESULTED IN LOSS OF POWER, STEERING & BRAKES. I HAVE CALLED MY LOCAL CHRYSLER DEALER SEVERAL TIMES AND HAVE BEEN TOLD THE "FREE RECALL" SWITCHES ARE NOT AVAILABLE YET, BUT I COULD MAKE AN APPOINTMENT FOR SERVICE IF I PAID FOR THE REPLACEMENT AND LABOR. THIS RECALL WAS ISSUED IN SEPT 2014. I AM WAITING FOR A RESOLUTION TO THIS PROBLEM. CAN YOU ASSIST?
Electrical system, Jun 17, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Electrical system, Jun 17, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THERE WERE ABNORMAL NOISES COMING FROM THE VEHICLE. IN ADDITION, THE VEHICLE STALLED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Jun 15, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jun 12, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jun 12, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. IN ADDITION, THE CONTACT STATED THAT THE ENGINE STALLED AS THE ESB, EMERGENCY BRAKE, CHECK ENGINE, AND FUEL WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Jun 11, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/15 UPDATED 08/10/2015*JS
Electrical system, Jun 10, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/15*CN
Electrical system, Electronic stability control (ESC), Service brakes, Jun 9, 2015
WHILE DRIVING MY VEHICLE, THE A/C, DASH, AND POWER STEERING SHUT DOWN. ADDITIONALLY, THIS CASUEA THE BRAKES TO LOCK UP. THIS IS A DIRECT ISSUE WITH THE IGNITION. WHEN THE KEY IS IN THE "ON" POSITION, THE VEHICLE ACTS AS IF IT WERE IN THE "OFF" POSITION. THIS ISSUE HAS PUT ME IN MULTIPLE SITUATIONS WHERE I FEARED AN ACCIDENT WAS IMMINENT. I CALLED MY LOCAL JEEP DEALERSHIP WHICH INFORMED ME THAT THE REPLACEMENT PART WAS NOT YET AVAILABLE. I WAS ENCOURAGED TO CALL CHRYSLER'S MAIN OFFICE TO GET AN UPDATE. THEY ADVISED ME THAT IT WAS NOT YET AVAILABLE AND THAT THEIR RECOMMENDATION WAS TO NOT DRIVE MY VEHICLE UNTIL THE RECALL WAS AVAILABLE. THIS VEHICLE IS MY ONLY MEANS OF TRANSPORTATION, SO THAT IS NOT AN OPTION FOR ME. THE RECALL FOR THIS PART WAS ISSUED 9/3/14, IT IS NOW 6/9/15 AND THE RECALLED PART STILL CANNOT BE REPLACED.
Electrical system, Jun 8, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) IN SEPTEMBER OF 2014. THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS TO PERFORM THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Jun 8, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/2015*JS
Structure, Jun 3, 2015
ALL FOUR DOOR HANDLES ON MY 2006 JEEP LAREDO HAD BROKEN FOR NO REASON. JEEP HAD BEEN CONTACTED NUMEROUS TIMES VIA CHAT AND PHONE TO NO AVAIL. THIS ISSUE WAS ORIGINALLY ADDRESSED AT AN ORIGINAL COMPLAINT SUBMISSION DATED BACK A YEAR AGO BUT THE ISSUE ON THE DOOR HANDLES WAS NEVER ADDRESSED. THIS VEHICLE IS USED TO CARPOOL KIDS TO/FROM SCHOOL AND ABOUT TWO WEEKS AGO, A FRIEND OF MY DAUGHTER'S HAD HURT (PINCHED) HIS HAND TRYING TO EXIT THE VEHICLE. THIS MAY SEEM TO BE A SMALL MATTER, BUT AS A PARENT DRIVING KIDS TO/FROM SCHOOL AND SCHOOL EVENTS, I CANNOT JUST WAIT FOR AN "EMERGENCY" TO OCCUR BEFORE TAKING ACTION. THIS MAY NOT BE ELECTRICAL OR ENGINE RELATED BUT AS I SEE IT, DOORS ARE USED TO EXIT THE VEHICLE AND IN THE EVENT THAT THERE'S AN EMERGENCY, I WOULD LIKE TO THINK THAT MY FAMILY (AND OTHER PASSENGERS) CAN SAFELY EXIT THE VEHICLE. AS STATED IN THE ORIGINAL STATEMENT/COMPLAINT, I HAVE HAD TO LET MY DAUGHTER GET OUT OF THE CAR BY OPENING THE PASSENGER SIDE DOOR FOR HER. THESE HANDLES SHOULD NOT HAVE BROKEN DUE TO ITS NORMAL USE BUT BECAUSE OF A DEFECTIVE OR LOWER QUALITY ITEM USED FOR THESE DOOR HANDLES, IT IS NOW A SAFETY HAZARD. THIS HAS BEEN A KNOWN ISSUE ON THESE JEEPS AND I WOULD REALLY APPRECIATE IF YOUR OFFICE COULD REVIEW THIS ISSUE WITH CHRYSLER/JEEP AS SUCH EQUIPMENT/ITEM SHOULD NOT HAVE PASSED QUALITY INSPECTION. THANK YOU VERY MUCH IN ADVANCE, AND I CAN ONLY HOPE THAT THIS BE RESOLVED AS SOON AS POSSIBLE. *TR
Electrical system, Jun 3, 2015
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM: IGNITION SWITCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.