2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: steering
49 reports, newest first. Show all
Steering, Engine, May 31, 2020
THE HEAT OF THE SUMMER MONTHS TEND TO MAKE THE CAR ENGINE SPUTTER AS YOU HEAD DOWN THE ROAD. THIS HAPPPENED AGAIN YESTERDAY ONLY THIS TIME AS WE PREPARED TO MAKE OUR TURN THE VEHICLE TOTALLY SHUT OFF, ALLOWING ME TO LOOSE CONTROL OF THE STEERING WE WERE FORTUNATE NO ONE WAS BEHIND US OR PULLING OUT WHERE WE WERE TURNING . WE WOULD HAVE EITHER BEEN REAR ENDED OR WOULD HAVE RUN INTO ANY CAR WAITING TO TURN.
Steering, Other or unspecified, Engine, May 20, 2019
THE ENGINE DIED GOING 70MPH ON THE HWY WITH OUT ANY NOTICE. I WAS BARELY ABLE TO GET TO THE SIDE OF ROAD AS STEERING LOCKED UP, ONCE ON SIDE OF ROAD, I PUT IT INTO 'PARK' AND 'RESTARTED THE ENGINE'. IT WORKED JUST FINE FROM THEN ON, TILL ABOUT 3 MONTHS LATER, IT HAPPENED AGAIN. THIS TIME I WAS APPROACHING A STOP LIGHT AND TURNING RIGHT, I BARELY WAS ABLE TO GET THRU THE LIGHT AND TO THE SIDE OF THE ROAD, AS THE STEERING HAD AGAIN LOCKED UP. THIS IS VERY SCARY! EVERYTHING IN THE CAR TURNS 'OFF', I DONT EVEN THINK THE FLASHERS WORKED DURING THESE TIMES. ONCE AT A COMPLETE STOP, AND AFTER PUTTING INTO 'PARK', EVERYTHING STARTS BACK UP NORMALLY, AND DRIVES FINE. THERE IS NOT ANY OTHER SIGNS OF ANYTHING WRONG, NO DASH LIGHT WARNINGS OR ANYTHING.
Steering, Air bags, Engine, Mar 28, 2018
THE VEHICLE HAS A SAFETY ISSUED AT THIS POINT IT IS UNSAFE TO DRIVE. THE CLOCKSPRING IS BAD DUE TO MANUFACTURERS ERRORS. WHEN THE VEHICLE IS DRIVEN, THE VEHICLE IS LOSING POWER DUE TO ENGINE MECHANICAL PROBLEMS. THE CLOCKSPRING HAS A CODE STATED AS C2205 ON THE COMPUTER MODULE. THE STEERING WHEEL SHAKES GOING OVER 60MPH AT THIS POINT I DO NOT KNOW WHY.
Steering, Electrical system, Engine, May 5, 2017
THIS IS THE THIRD TIME I RECEIVE A LETTER ON THE MAIL FROM JEEP NAMED AS "IMPORTANT SAFETY RECALL INFORMATION" STATING THAT MY CAR HAS BEEN RECALLED DUE TO A DEFECT RELATING TO MOTOR VEHICLE SAFETY, MORE SPECIFICALLY: UNINTENDED CHANGE IN IGNITION SWITCH POSITION THAT IMPLIES A SAFETY RISK. I WENT ON THE SAFECAR.GOV SITE TO CONFIRM THE STATUS OF MY RECALL AND IT SAYS THAT THERE IS A RECALL IN EFFECT ON MY CAR MODEL BUT UNFORTUNATELY JEEP DOESN'T HAVE THE PART REPLACEMENT YET. I WANT THIS PROBLEM FIXED ASAP.
Steering, Electrical system, Service brakes, Sep 20, 2016
THE ORIGINAL PROBLEM WAS A BATTERY LIGHT THAT CAME ON WHEN THE CAR WAS BEING DRIVEN DURING A LIGHT RAIN. THE SOLUTION SUGGESTED BY OUR NORMAL MECHANIC (WHO IS VERY GOOD AND HAS SERVICED THE CAR FOR YEARS) WAS TO REPLACE THE ALTERNATOR AND THEN IT WAS NOTED THE BATTERY WAS BAD. IT WAS REPLACED SINCE IT WAS THREE YEARS OLD. AFTER THE REPAIR THE CAR STARTED TO DIE INTERMITTENTLY WHILE BEING DRIVEN. THE CAR WAS TAKEN BACK TO THE MECHANIC WHO CHECK THE DIAGNOSTICS AND SAID IT APPEARED TO BE POINTING TO THE IGNITION SWITCH (BASED ON THEIR DIAGNOSTIC FLOWCHART). THE MECHANICS SERVICE TECHNICIAN WAS ABLE TO DUPLICATE THE STALLING IN THE VEHICLE WHEN HE DROVE IT. SUGGESTED WE TAKE BACK TO THE DEALER WHO HAD REPLACED THE IGNITION SWITCH TUMBLERS DURING THE RECALL FOR THIS VEHICLE LAST NOVEMBER. THE DEALER WANTED A $85 DIAGNOSTIC FEE TO JUST CHECK THE SWITCH. WE RECEIVED A DOWNLOAD OF THE DIAGNOSTIC CODES WHICH APPEAR TO BE RELATED TO MULTIPLE FAILURES OF IGNITION MODULES BUT THE DEALER REPORTED HIS SERVICE TECHNICIAN HAD NOT BEEN ABLE TO DUPLICATE THE FAILURE. HE THOUGHT IT MIGHT BE THE TIPM BUT WAS SURE IT WAS NOT THE SWITCH. HE WAS UNABLE TO TELL US WHAT THE FAILURE WAS AND SAID WE WOULD HAVE TO PAY FOR MORE DIAGNOSTICS IF HE WAS TO FIND OUT WHAT EXACTLY IT WAS. I TOOK IT BACK TO MY MECHANIC WHO REPLACED ALTERNATOR. HOWEVER, AS I WAS DRIVING THE CAR LAST SATURDAY IT DIED AFTER WE STOPPED AT A RAILROAD CROSSING WAITING ON A TRAIN AND THEN TRIED TO CROSS THE TRACKS AFTER THE ARMS HAD GONE UP. THE CROSSING T-BONES INTO ANOTHER ROAD AND A VERY DEEP BAR DITCH AT THE SIDE OF THAT ROAD. THE CROSSING WAS A STEEP INCLINE. ALMOST PUT CAR IN DITCH. MY WIFE WOULD NOT HAVE BEEN ABLE TO CONTROL AND STOP IT AS I BARELY WAS ABLE TO. AFTER REVIEWING OTHER SIMILAR COMPLAINTS I NOW BELIEVE IT IS THE TIPM. THIS IS SAFETY RELATED SINCE ALL SAFETY EQUIPMENT IS TIED TO THIS.
Steering, Jan 22, 2016
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL STIFFENED WHILE TURNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Service brakes, Engine, Oct 15, 2015
I HAVE RECEIVED A RECALL NOTICE OVER A YEAR AGO FROM FIAT CHRYSLER. I HAVE HAD THE VEHICLE TURN OFF DUE TO THE IGNITION SWITCH MULTIPLE TIMES. BOTH MY HUSBAND AND MY SON WERE DRIVING THE CAR AT THE TIME. THE ENGINE STOPPED, THE POWER STEERING DID NOT WORK, IT WAS ON THE HIGHWAY AND ON A COUNTRY CURVY ROAD. I DO NOT FEEL I CAN SELL THIS CAR TO SOMEONE ELSE WHO MIGHT POTENTIALLY WRECK DUE TO THIS ISSUE. I AM STILL BEING TOLD THE PARTS ARE NOT AVAILABLE TO FIX THIS VEHICLE.
Steering, Electrical system, Oct 8, 2015, crash
TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING SEIZED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Oct 6, 2015
CAR HAS LOST POWER WHILE DRIVING -WENT INTO NEUTRAL. HAVE TRIED JEEPS 800 NUMBER FOR INFO ON RECALL--LINE IS ALWAYS BUSY.RECEIVED RECALL NOTICE IN SUMMER 2014
Steering, Power train, Engine, Aug 20, 2015
COMPLAINT SUBMITTED IN REGARD TO FCA US LLC RECALL P41 NHTSA 14V-438 FIRST COMPLAINT FILED 12/12/2014 ODI NUMBER: 10663969 ON 8/19/2015, I WAS AT THE MUKWONAGO POST OFFICE TO SEND A PACKAGE. I CAME BACK OUT TO MY VEHICLE, STARTED IT AND ATTEMPTED TO BACK OUT OF MY PARKING SPACE WHEN THE STEERING WHEEL LOCKED UP AND THE ENGINE SHUT OFF. ANOTHER CAR WAS ON ITS WAY DOWN THE PARKING ISLE I WAS PARKED IN AND ALMOST HIT ME BECAUSE THE DRIVER WAS ANTICIPATING THAT MY VEHICLE WOULD HAVE KEPT MOVING. I GOT OUT OF MY VEHICLE AND APOLOGIZED TO THE YOUNG LADY WHO HAD ALMOST HIT ME AND EXPLAINED TO HER THE SITUATION. SHE SAID, "YOU SHOULD REALLY GET THAT FIXED. YOU COULD CAUSE AN ACCIDENT." I WAS UPSET, TO SAY THE LEAST, BUT NEEDED TO GET BACK TO WORK. I STARTED MY VEHICLE TWO MORE TIMES, IN ADDITION TO THE FIRST ATTEMPT, AND ATTEMPTED TO PUT IT IN GEAR - NO SUCCESS. FINALLY, I WAS ABLE TO KEEP THE ENGINE RUNNING AND PROCEED TO MY ROUTE.
Steering, Electrical system, Engine, Jul 27, 2015
MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE NOT HEARD ANYTHING FROM THEM SINCE THEN, ALMOST 2 YEARS LATER. ALSO, YOU WOULD THINK THAT A JEEP DEALER WOULD KNOW ABOUT RECALLS ON ALL OF THE VEHICLES THEY SELL WHEN THEY PUT THE VIN IN THE SYSTEM. NOW WE JUST USE THE ONE KEY, STAY CLOSE TO THE RIGHT LANE AND HOPE FOR THE BEST. ANOTHER CAR/PAYMENTS IS NOT AN OPTION.
Steering, Electrical system, Engine, Jun 22, 2015
SINCE THE FIRST EVENT THE VEHICLE HAS STALLED AT THE MOST IMPORTUNED TIME. TWO YEARS AGO IT STALLED TWICE WHILE ENTERING THE NEW JERSEY GARDEN STATE PARKWAY ON THE SAME DAY. A YEAR AGO IT STALLED AT 40 MILES PER HOUR TRAVELING NORTH ON UNIVERSITY BLVD 100 FT FROM THE DEALER KELLY JEEP DEALERSHIP WERE THE VEHICLE WAS PURCHASED. I WAS MADE AWARE IN JULY 2014 THAT THERE WAS AN IGNITION KEY PROBLEM. BY A LOCAL AUTO BODY REPAIR SHOP OWNER. I REMOVE EVERYTHING FROM KEY EXCEPT A SMALL LIGHTWEIGHT IDENTIFICATION PLASTIC TAG A MONTH AGO IT STALLED AGAIN WHICH TURNING ONTO HIGH SPEED FOUR LANGE EXPRESSWAY. I HAVE CONTACT A DIFFERENT DEALER THREE MONTHS GO AND WAS TOLD CHRYSLER IS WORKING ON THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. I CAN'T BELIEVE THAT IN ALMOST A YEAR CHRYSLER STILL APPEARS TO HAVE NOT INKLING OF OWH TO SOLVE THE PROBLEM PRIOR TO THE PUBLIC ANNOUNCEMENT IN SEPT 2014 I HAD IT TO THE DEALER AND WAS REQUIRED TO HAVE VEHICLE TESTED BY THE ANALYZER. NO PROBLEM WAS FOUND. EVEN THOUGH I AM 90 YEARS OLD I STILL HAVE SUFFICIENT STRENGTH TO GET THE VEHICLE TO A STOP AND IF POSSIBLE TO THE SIDE OF THE HIGHWAY IN ORDER TO RESTART IT. BUT I AM AFRAID THAT IF THIS HAPPENS WITH MY WIFE WHILE DRIVING SHE WILL NOT BE HAVE SUFFICIENT STRENGTH TO STEER OF BRAKE THE VEHICLE WHEN IT LOSSES COMPLETE POWER. HOW IS THIS ANY DIFFERENT THAN THE ACCIDENTLY OPERATION OF THE IGNITION KEY EVENT THAT HAS OCCURRED WITH GENERAL MOTOR PRODUCTS. LAST WE I RECEIVED A RECALL NOTICE FROM CHRYSLER REGARDING THE NEED TO RE-PROGRAM THE FINAL DRIVE CONTROL MODULE (FDCM), THAT MAY CAUSE THE SERVICE $WD LIGHT TO BE ACTIVATED MAKING IT IMPOSSIBLE TO CHANGE GEARS. I DO NOT SEE THAT LISTED AS A RECALL AND I HAVE NEVER RECEIVED ANY OTHER NOTICE. HIS APPARENTLY HAS A HIGHER PRIORITY AT CHRYSLER THAN THE IGNITION KEY ISSUE. REGARDS,
Steering, Electrical system, Other or unspecified, May 25, 2015
NO ACCIDENT HAS OCCURED YET, BUT I HAVE A BIG CONCERN FOR MY FAMILY'S SAFETY. RECALL ON THIS VEHICLE HAS BEEN POSTPONED, IGNORED AND POSTPONED FOR MORE THAN A YEAR...URGENT REPAIRS, CORRECTIONS NEEDED TO BE MADE FOR SAFTY. WHILE DRIVING ON HWY THE CAR HAS COMPLETLY TURNED OFF, DRIVING IT HAS JUST STOPPED FO NOT REASON AND BRAKE LIGHTS MALFUNCTION AS WELL AS WHILE BACKING UP THE CAR TURNS OFF. MY HUSBAND AND I ARE SENIORS WITH THIS AS OUT ONLY TRANSPORTATION FOR OUR DRS, GROCERY AND CARE NEEDS. WE ALSO HAVE OUR GRANDCHILDREN WE DROP OFF AND PICK UP FROM SCHOOL (10+13 YRS) UNSAFE FOR ALL BUT ONLY OPTIONS WE HAVE. PLEASE ASSIST US TO GET OUR VEHICLE REPAIRED ALREADY, THIS IS URGENTLY NEEDED. DAILY WE ARE STUGGLING TO GET TO AROUND AND NEED A RELIABLE, SAFE MEANS OF TRANSPORTATION. I HAVE BEEN CALLING ANCIRA CHRYSLER JEEP SINCE 2014 AND CRYSLER GROUP FOR SOME TIME NOW ALSO BUT NO SOLUTION NOR REPAIRS HAVE BEEN SCHEDULED. I HAVE SPOKEN TO ALYSSA, PAULA AND ANCIRA CHYSLER JEEP DODGE AS WELL (SERVICE DEPT) BUT NO ASSISTANCE TO A SOLUTION GIVEN.
Steering, Electrical system, Service brakes, Engine, Apr 20, 2015
I OWN A 2007 JEEP GRAND CHEROKEE. I RECEIVED A RECALL ON A PART IN JULY OF 2014. IT IS NOW APRIL 2015. THERE IS STILL NO PART TO REPLACE THIS IGNITION SWITCH PROBLEM. I HAVE CHILDREN THAT I NEED TO DRIVE TO AND FROM SCHOOL. THIS VEHICLE IS NOT SAFE. MY HUSBAND HAS SEEN NOW AT LEAST 3 VEHICLES (SAME MAKE, MODEL AND YEAR) IN CAR ACCIDENTS. THESE CAR WERE COMPLETELY TOTALED. THERE IS NO FIXING THEM. ONE VEHICLE A CAR BLEW UP BECAUSE THE IGNITION SWITCH. THIS IS RIDICULOUS. ALMOST A YEAR NOW, AND THERE IS STILL NOT PART TO FIX THIS PROBLEM. AND I CAN'T SELL MY VEHICLE TO ANYBODY BECAUSE THEN I COULD BE SUED BECAUSE OF THE IGNITION SWITCH RECALL. YOUR JEEP DEALERSHIPS WILL NOT BUY THEM BACK FOR WHAT THEY ARE WORTH BECAUSE OF THE IGNITION SWITCH RECALL. I GET BELOW VALUE OFFERS. I WILL NOT BUY JEEP AGAIN. BUT THE FACT THAT JEEP IS TAKING SO LONG TO FIX THIS ISSUE IS RIDICULOUS. WHEN PEOPLE START DYING BECAUSE OF IT, THEN YOU WILL BE SUED FOR THOSE DEATHS BECAUSE THAT IGNITION SWITCH RECALL WAS NOT FIXED IN A DECENT AMOUNT OF TIME. I FIGURED 6 MONTHS MAX. ITS NOW ALMOST A YEAR AND AGAIN STILL NO REPLACEMENT PART. I'M DISGUSTED AT THE FACT THAT NOTHING IS BEING DONE ABOUT THIS. NO ONE SEEMS TO CARE OR REALIZE THE POTENTIAL DANGER THIS IGNITION SWITCH CAUSES. I WOULDN'T WISH THIS UPON ANYONE BUT IT MAY HAPPEN TO YOU JUST SO YOU OPEN UP YOUR EYES AND REALIZE WHAT IS REALLY GOING ON. *TR
Steering, Electrical system, Mar 17, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,200. UPDATED 4/29/15*CN THE CONSUMER STATED THE VEHICLE GOES INTO DELAY MODE UPON STARTING VEHICLE. THE VEHICLE INTERMITTENLY SHUTS OFF. UPDATED 11/10/2015*JS
Steering, Electrical system, Engine, Mar 2, 2015
NORMAL DRIVING CONDITIONS ON ROAD AND JEEP TOTALLY DIES, NO POWER AT ALL, THIS HAS HAPPENED TWICE. TWO OTHER INSTANCES THE JEEP LOSES POWER AND SLOWS DOWN ON THE HIGHWAY AND IN HEAVY TRAFFIC. I HAVE CONTACTED MY JEEP DEALER MORE THAN ONCE, WITH NO SATISFACTION. *TR
Steering, Service brakes, Engine, Feb 2, 2015
2007 JEEP GRAND CHEROKEE LAREDO ENGINE STALLED OUT WHILE TRYING TO ACCELERATE WHEN RED LIGHT TURNED GREEN. LOSS OF ENGINE POWER, POWER STEERING AND LOSS OF BRAKING. RECEIVED A RECALL (# P41) FOR A FAULTY IGNITION SWITCH IN SEPTEMBER 2014 FOR THIS PROBLEM. ENGINE HAS BEEN CUTTING OFF INTERMITTENTLY SINCE AUGUST 2014 WHILE EITHER TRYING TO ACCELERATE FROM A DEAD STOP OR WHILE TRYING TO MAKE A TURN. CHRYSLER SAID TO REMOVE ANY OBJECTS FROM KEY RING WHICH WE HAVE DONE AND THE PROBLEM PERSISTS. WE ARE AFRAID TO DRIVE THIS CAR AT ALL. WE HAVE BEEN TO SEVERAL JEEP DEALERSHIP MECHANICS AND THEY SAY THAT THE PROBLEM DOES NOT SHOW UP ON THEIR DIAGNOSTIC TESTING SO THEY CANNOT FIX ANYTHING UNTIL CHRYSLER SENDS NEW PARTS FOR THE RECALL. HAVE TRIED TO SPEAK WITH CHRYSLER PERSONNEL AND AM ALWAYS PUT ON HOLD FOR 2 HOURS AT A TIME!! IS CHRYSLER WAITING FOR A TRAGEDY TO OCCUR BEFORE DISPATCHING THE PARTS TO FIX THIS RECALL?? *TR
Steering, Service brakes, Engine, Jan 19, 2015
VEHICLE WILL SHUT DOWN WITHOUT WARNING. THIS HAPPENS WHEN VEHICLE IS IDLING OR AT SPEED -ANY SPEED. THE ENGINE WILL SHUT DOWN, STEERING LOCKS UP AND BRAKES SHUT OFF. SECONDARY SYSTEMS LIKE RADIO AND FANS WILL CONTINUE TO OPERATE BUT THERE IS OTHERWISE NO POWER. THIS PROBLEM HAS BEEN OCCURRING ON AND OFF FOR TWO YEARS. DEALER AND MECHANIC BOTH COULD NOT FIND SOLUTION TO THE PROBLEM; HOWEVER, AN ELECTROMAGNETIC FIELD FROM DISTRIBUTOR/SPARK PLUGS THEORIZED AS THE CULPRIT. ADDING SHIELDING TO THE PCM COMPUTER CABLES AND GROUNDING IT SEEMS TO HAVE MITIGATED THE ISSUE, HOWEVER IT IS STILL SPORADIC AND HAS CAUSED NEAR MISS ACCIDENTS WITH PEDESTRIANS, MOTORISTS AND STATIONARY OBJECTS WHILE MAKING TURNS. *TR
Steering, Service brakes, Nov 12, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS TAPPED CAUSING THE VEHICLE TO LOCK UP AND SIEZE. IN ADDITION, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,121. UPDATED 1/13/15*CN UPDATED 10/5/2015*JS
Steering, Electrical system, Oct 3, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND EVENTUALLY THE VEHICLE STALLED. ALSO, THE CONTACT MENTIONED THAT SHE RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY MADE THE CONTACT AWARE THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Air bags, Electronic stability control (ESC), Sep 24, 2014
UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. *TR
Steering, Engine, Sep 17, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE BECAME VERY DIFFICULT TO STEER WITHOUT WARNING AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Steering, Vehicle speed control, Engine, Mar 18, 2014
AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR
Steering, Electrical system, Engine, Jan 31, 2014
AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR
Steering, Electrical system, Engine, Dec 21, 2013
I HAD BEEN DRIVING FOR MAYBE 8 MINUTES AT 55 MPH WHEN SUDDENLY THE VEHICLE JUMPED, STALLED AND LOST POWER. AFTER GLIDING TO THE SIDE OF THE ROAD, I MADE 3 ATTEMPTS TO RESTART IN PARK. IT WOULD NOT RESTART. AFTER WAITING SEVERAL MINUTES THE CAR DID RESTART. ALL OF THIS WHILE PEOPLE ARE PASSING AT 60 MPH ON A TWO LANE ROAD!! THE VEHICLE IS NOT REGISTERING ANY CODES!! *TR