2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: engine
146 reports, newest first. Show all
Steering, Electrical system, Engine, Feb 11, 2026, fire
5.7L Hemi Engine fire. The primary cause was a wire harness retention clip failure that allows the starter wiring harness to lay on the steering column. As it turns, it cuts into the harness and provides battery voltage to the steering column. In my case, there was a power steering fluid leak combined with the electrified steering assembly started a fire. Any similar combustible fluid would have the same result. It may be a potential recall that should be investigated. VIN 8C244809. Incident occurred on 1-28-26. I have video footage of the issue if needed.
Electrical system, Other or unspecified, Engine, Feb 18, 2025
Dear Sirs: Two months ago I went to the local Jeep Dealer (Taraborelli, in Bariloche, Argentina) asking for 4 incomplete recalls. Two were completed but, in particular the number 57, the local dealer informed me that they asked MOPAR for spare parts (CDBOH113 -680050499AA- and CBTTP578AA and CBTTP57LAA) without any response from MOPAR. To my surprise the recalls appear now as "completed"! The dealer received my complaint and asked me to report the problem. They are waiting for the spare parts to complete recall repairing. What I'm expected to do about this problem?. Original recals were N11, N23, P57 and P73, those related with software were resolved but for P57 they required spare parts to MOPAR it is very important affecting the driving. I do appreciate your response asap. Thanks in advance [XXX] 2008 Jeep Grand Cherokee Limited, 3.0 CRD VIN [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Vehicle speed control, Engine, Sep 1, 2022
the jeep goes into limp mode and gets stuck in 2 gear I have replaced the shifter solenoid and still happens I have read about this happing to the same jeep from 2005-2010 model and this is a safety issue that need to be recalled immediately. I was driving on the highway and the jeep shifted into 2nd gear mind I was going the speed limit of 65 and it went down to 30 MPH and it almost caused a pike up on the interstate.
Electrical system, Engine, Fuel/propulsion system, May 17, 2022
I have not owner this vehicle for very long but while driving the engine will tune off! The engine isnt stalling it straight tunes off at low speeds or high speeds. It will tune off while accelerating almost like its miss firing. Most time the vehicle will recover on it own but ultimately will tune off. This is important becuase it dose this while on the highway, in traffic and it unsafe not to mention scary.
Electrical system, Engine, Mar 30, 2021
JEEP WILL COMPLETELY TURN OFF WHILE DRIVING AT RANDOM TIMES AND AT RANDOM SPEEDS. THIS INCLUDES HIGHWAY AND LOCAL ROADS. MORE THAN ONCE, WHILE DRIVING AT HIGH SPEEDS ON THE HIGHWAY, THE CAR TURNED OFF AND I HAD TO COAST TO THE SHOULDER, TURN THE IGNITION SWITCH TO OFF AND RESTART THE CAR. CAR WILL ALSO INTERMITTENTLY NOT ACCELERATE ABOVE 40 MPH. THE CAR HAS BEEN BROUGHT TO MORE THAN ONE REPAIR SHOP AND NO ONE CAN FIND ANYTHING WRONG WITH IT THAT WOULD CAUSE THIS DANGEROUS SITUATION.
Steering, Engine, Jan 7, 2021
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65-70 MPH, THE STEERING WHEEL FAILED TO MOVE AND THE VEHICLE STALLED. THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE ENGINE NEEDED TO BE REPLACED. THE BATTERY, STARTER, AND ENGINE OIL WERE REPLACED HOWEVER, THE VEHICLE FAILED TO RESTART. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHCILE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MIELAGE WAS 113,000.
Electrical system, Engine, May 10, 2020
WILL START OR NOT START. STARTER HAS BEEN REPLACED. ALTERNATOR AND BATTERY TEST GOOD. BELIEVE IT'S ELECTRICAL. *TR
Engine, Feb 10, 2020
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 30-65 MPH THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, WHILE PARKED THE VEHICLE WAS HARD TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STARTER AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED PALMEN MOTORS DODGE CHRYSLER JEEP RAM 5431 75TH ST, KENOSHA, WI 53142 (262) 671-1935 BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE MILEAGE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 74,000.
Electrical system, Electronic stability control (ESC), Engine, Jan 27, 2020
DASH STARTED FLASHING AND BEEPING AND LOST POWER. HAD TO HAVE IT TOWED HOME THAT COST$471.30. TALKED TO MOPAR THEY GAVE ME DEALERSHIP INFORMATION SAID THEY COULD GET ME A TOW AND LOANER CAR. I CALLED JEEP DEALERSHIP IN RAPID CITY, SD THEY SAID THEY "WONT COME GET IT OR GIVE ME A LOANER CAR BUT THE BRING IT BY ANYTIME THIS WEAK BECAUSE THEY USUALLY ARE NOT DOING ANYTHING."SO NOW IM AND HOUR AWAY WITH NO WAY TO WORK AND NO WAY TO GET JEEP TO RAPID BECAUSE OF FIRST TOW BILL.. THE MALFUNCTIONING PART HAS BEEN RECALLED ON MY 2008 JEEP GRAND CHEROKEE.
Electrical system, Engine, Oct 30, 2019
THE ENGINE IS STALLING SUDDENLY WHILE DRIVING IN HIGHWAY. ALL ELECTRICAL SYSTEMS SHUT DOWNS AFTER THIS OCCURS. OTHER GRAND CHEROKEE HAVE RECEIVED RECALLS FOR THE SAME ISSUE (CONTROL MODULES) BUT NOT FOR MY VIN NUMBER. THIS IS VERY UNSAFE.
Electrical system, Engine, Apr 15, 2019
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICED AT KONA AUTO CENTER (76-6353 KUAKINI HWY, KAILUA, HI 96740, (808) 329-4408), BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,064. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Power train, Service brakes, Engine, Sep 29, 2018
VEHICLE HAS RANDOMLY SHUT DOWN COMPLETELY WHILE DRIVING. LOSS OF POWER, POWER STEERING AND BRAKES. VERY DANGEROUS. TOOK TO DEALER AND LEFT FOR A WEEK FOR THEM TO TEST AND REPLICATE AND REPAIR. THEY SAID THEY WERE UNABLE TO. THIS HAS HAPPENED 3 TIMES. EACH TIME, SO FAR, I HAVE BEEN ABLE TO COAST TO A STOP OUT OF TRAFFIC, BUT I FEAR THAT IT MAY HAPPEN IN A LESS FORTUNATE SETTING. IT HAPPENED AGAIN TODAY, JUST DRIVING STRAIGHT AHEAD DOWN THE ROAD. CHECK ENGINE LIGHT COMES ON AND A RED LIGHTING BOLT LIGHT ALSO COMES ON OVER ON THE RIGHT SIDE OF THE INSTRUMENT PANEL.
Electrical system, Engine, Jul 16, 2018
SOMETIMES WHEN THE AUTO ENGINE SHUT OFF FEATURE IS ENABLED. WHEN RELEASING THE BRAKE THE CAR FAILS TO RESTART. TO GET THE CAR RESTARTED THE VEHICLE MUST POWERED COMPLETELY OFF AND RESTARTED. THIS HAS HAPPENED WHEN ATTEMPTING TO TURN ON TO BUSY STREETS WHERE IT COULD HAVE BEEN CATASTROPHIC.
Engine, Jul 10, 2018
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE STARTER MADE AN ABNORMAL CLICKING SOUND WHILE THE CONTACT ATTEMPED TO RESTART THE VEHICLE. THE CONTACT MADE FOUR ATTEMPTS, BUT THE VEHICLE FAILED TO START. ADDITIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO GALEANA CHRYSLER DODGE JEEP RAM (14375 S TAMIAMI TRAIL, FORT MYERS, FL 33912, (239) 481-2600) WHERE THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 159,208. THE VIN WAS NOT AVAILABLE.
Electrical system, Engine, Nov 21, 2017
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, AN ABNORMAL CHIMING NOISE WAS HEARD AND THE BATTERY INDICATOR FLASHED ON THE INSTRUMENT CLUSTER. THE VEHICLE STALLED AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS CHECKED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CAPITAL CHRYSLER JEEP DODGE RAM, 200 WATERFIELD RIDGE PL, GARNER, NC 27529). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 125,000.
Air bags, Engine, Nov 10, 2017
THE IGNITION SWITCH HAVE PROBLEM SOMETIME PUP OUT BY SELF. AND AIR BAG LIGHT IT'S ON AND BEEP TO MUCH.
Engine, Oct 23, 2017
VEHICLE INTERMITTENTLY LOSES ALL POWER WHILE DRIVING, THE CEL AND ETC LIGHTS GO ON LOSS OF POWER STEERING AND POWER BRAKES. AFTER ENGINE IS SHUT DOWN AND RESTARTED THE CEL AND ETC REMAIN ON BUT CAR HAS POWER TO DRIVE. OFTEN TIMES AFTER SITTING OFF FOR PERIOD OF TIME THE LIGHTS MAY BE OFF BUT CAR MAY SHUT DOWN AGAIN AFTER DRIVING A SHORT , SOMETIMES LONG, DISTANCE. THIS IS A KNOWN PROBLEM WITH THE MERCEDES-BENZ 3.0 CRD ENGINE IN THIS MODEL JEEP. CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM.
Engine, Aug 12, 2017
JEEP STALLS WHILE DRIVING DOWN THE ROAD AND WILL NOT RESTART UNLESS THE KEY IS REMOVED THEN PUT BACK IN AND TURNED ON. IT HAPPENS IN DRIVE ON ANY ROAD WAY. TURNING, IN PARK, AND IN REVERSE. HAS HAPPENED AT HIGHWAY SPEEDS OF 70 MPH. THIS HAS HAPPENED MANY TIMES.
Engine, Mar 20, 2017
BOUGHT USED 2008 JEEP GRAND CHEROKEE. IT STALLS FOR NO REASON. TWICE I THOUGHT IT WAS BECAUSE OF COLD WEATHER BUT 2 DAYS AGO IT STALLED ON A WARM DAY IN THICK TRAFFIC AND HAD A VERY HARD TIME GETTING TO A PARKING LOT, DUE TO NO STEERING, ETC. TALKED TO MECHANIC TWICE ABOUT PROBLEM AND THEY CAN NOT FIGURE IT OUT. CHATTED WITH JEEP CORPORATION ON THEIR CHAT LINE. THEY ONLY SUGGESTED THAT I GO TO JEEP DEALER (REALLY EXPENSIVE) AND IF THERE ARE ANY REPAIRS, KEEP A RECEIPT IN CASE THERE IS A RECALL ON THE PROBLEM - A PROBLEM WHICH HAS OCCURRED WITH SEVERAL OF THEIR OTHER CAR MODELS.
Engine, Jan 15, 2017
THE VEHICLE FAILS TO START UNEXPECTEDLY. THE CONDITION APPEARS TO BE INTERMITTANT OCCURS WITHOUT WARNING, AND CAN RESULT IN SERIOUS AND DANGEROUS CONSEQUENCES FOR THE MOTORIST, SHOULD THE INABILITY TO RE-START THE VEHICLE OCCUR WHEN LOCATED IN A REMOTE AREA WHERE HELP IS NOT AVAILABLE. THERE HAVE BEEN AND CONTINUE TO BE COMPLAINTS BY OWNERS OF THIS VEHICLE AND SIMILAR YEAR JEEPS POSTED THROUGHOUT THE INTERNET ON RELATED VARIOUS FORUMS. THE GENERAL IMPLICATION IS THAT CHRYSLER IS AWARE OF THE PROBLEM BUT FOR SOME REASON IS NOT ABLE TO OFFER A SOLUTION. THIS HAS CAUSED UNDUE BURDEN ON THE CONSUMER, IN ADDITION TO COSTS ASSOCIATED WITH INEFFECTIVE REPAIRS WHETHER PERFORMED BY CERTIFIED CHRYSLER DEALER REPAIR STATIONS OR INDEPENDENT REPAIR ENTITIES. STORIES OF MOTORISTS BEING STRANDED AND SUBJECTED TO INSECURE SITUATIONS OR FORCED TO LEAVE THEIR VEHICLES AND FINDING ALTERNATIVE MEANS OF GETTING HOME OR TO A SAFE PLACE ARE NOT UNCOMMON. I URGE THE NHTSA TO INVESTIGATE HOW EXTENSIVE THIS ISSUE OF FAILING JEEP IGNITION SYSTEMS IS, AND TO FORCE CHRYSLER/FIAT CORPORATION TO INITIATE A RECALL TO FIX THIS PROBLEM ONCE AND FOR ALL.
Electrical system, Air bags, Engine, Jan 10, 2017
TAKATA RECALL PLUS ELECTRICAL AIR BAG CODE, KEY FOB REPLACEMENT AND CONNECTION, TROTTLE AND HOSE.BROKEN BACK WIPER ARM
Engine, Oct 19, 2016
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER PULLING OFF THE ROAD AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Power train, Engine, Aug 4, 2016
WHILE DRIVING AT FREEWAY SPEEDS (APPROXIMATELY 75MPH) THE VEHICLE INTERMITTENTLY STALLED SEVERAL TIMES AND TWICE IN 1-HR IT COMPLETELY SHUTDOWN. THE MOTOR LOST ALL POWER. IT REQUIRES A COMPLETE RESTART OF THE VEHICLE. THE KEY MUST BE TURNED TO THE OFF POSITION AND RESTARTED. IT HAS DONE THIS SEVERAL TIMES BEFORE. IT SEAMS TO HAPPEN UNDER A LOAD OR WHILE ACCELERATING OR PULLING A HILL. IT HAS HAPPENED IN HIGH TRAFFIC CIRCUMSTANCES AND HAS AT TIMES BEEN DIFFICULT AND DANGEROUS TO PULL TO THE SIDE OF THE ROAD. I'VE TAKEN IT TO JEEP TO HAVE IT REPAIRED. THEY APPARENTLY HAVE A STAR CASE NUMBER S1218000003 IN WHICH THEY SAY TO CHANGE THE SPARK PLUGS. THIS SEEMS LIKE A DANGEROUS SITUATION TO PUT CONSUMERS IN.
Engine, May 1, 2016
I WAS DRIVING 15 TO 20 MINUTES FROM HOME AND MY CHECK ENGINE CAME ON. I IMMEDIATELY TOOK IT TO MY LOCAL GAS STATION (25 YRS RELATIONSHIP) AND THE CAR STALLED WHILE CLOSE TO THE STATION LOSING ALL STEERING POWER. THE OWNER TOOK A LOOK AND SAID GIVE ME 24HRS TO DIAGNOSE. THE NEXT DAY HE SHOWED ME WHAT HAPPENED....THE WATER-PUMP INTERNAL BEARING HAS BROKEN CAUSING THE SHAFT TO MOVE BACK AND FORTH CAUSING THE INTERNAL WATER-PUMP FLYWHEEL TO BREAK APART. THIS CAUSED THE WATER PUMP TO DUMP ALL THE COOLANT ON THE GROUND WITHIN 15 TO 20 MINUTES. FINAL DIAGNOSIS WAS THE ENGINE SEIZED DUE TO LACK OF COOLANT PUMPING THRU THE ENGINE. A NEW ENGINE WAS THE ONLY SOLUTION. I CAN UNDERSTAND THE WATER-PUMP HAVING MINOR LEAKS WITH GRADUAL LEAKAGE ...THIS WOULD HAVE BEEN CAUGHT BY THE PUDDLES UNDER THE ENGINE BUT NOT THE RAPID DRAINAGE I EXPERIENCED. I REACH OUT TO JEEP HOTLINE.... TOLD THE STORY AND WAS WILLING TO PROVIDE PHOTOS AND PHYSICAL PARTS FOR THEIR QA AND RD DEPARTMENT TO EVALUATE FOR DESIGN FLAW. THEY WERE NOT INTERESTED AND TOLD ME SORRY OUT OF WARRANTY...AND GAVE ME NO SUPPORT OR DIRECTIONS TO SEND PHOTOS OR PHYSICAL PARTS. I'M CONCERNED ABOUT OTHER DRIVERS WHO MAY EXPERIENCE THIS SITUATION WHERE DEATH AND INJURY MAY OCCUR. I TRIED TO ATTACH 5 PHOTO BELOW...LET ME KNOW IF ALL 5 CAME THRU. THANKS FOR YOUR SUPPORT. REMEMBER ALL THE FAILURE WAS INSIDE THE SEALED WATER-PUMP SO CORROSION AND POTENTIAL EXTERNAL RUST ISSUE WAS NOT A FACTOR. THANKS IN ADVANCE .......[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Engine, Mar 24, 2016
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE VEHICLE SHUT DOWN AND THE STEERING WHEEL LOCKED UP. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE OIL LIGHT ILLUMINATED. IN EACH CASE, THE VEHICLE RESTARTED AFTER A WHILE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED. THE DEALER REPLACED THE SOLENOID AND THE HARNESS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 86,100.