2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: engine
146 reports, newest first. Show all
Engine, Mar 3, 2015
I PURCHASED THIS VEHICLE ON AUGUST 13, 2014 FROM DICK SCOTT DODGE USED VEHICLE DEPARTMENT. IN JANUARY 2015, THE CAR WOULD NOT START AND HAD TO BE TOWED TO DICK SCOTT DODGE. THE STARTER HAD TO BE REPLACED ON THE VEHICLE. TODAY, MY VEHICLE WOULD NOT START AGAIN AND HAD TO BE TOWED YET AGAIN TO DICK SCOTT DODGE FOR REPAIR. THERE IS A PENDING RECALL ON THIS VEHICLE THAT CANNOT BE COMPLETED AT THIS TIME DUE TO THE PARTS NOT BEING AVAILABLE. I HAVE BEEN TOLD THAT THIS MODEL AND YEAR VEHICLE HAS BEEN KNOWN TO HAVE FAULTY STARTER ISSUES. *TR
Electrical system, Engine, Mar 1, 2015
HAVE HAD NOTHING BUT PROBLEMS WITH THIS JEEP. PURCHASED IT AS A CERTIFIED PRE-OWNED AND IT HAS BEEN IN THE DEALER FOR SERVICE A SUBSTANTIAL AMOUNT. MAIN ISSUE IS THE CAR DOES NOT START WHEN I TURN THE KEY FOB. HAVE GOT TOWED TO THE DEALERSHIP THREE TIMES WITH THIS SAME ISSUE, ONCE IN MAY 2014, AGAIN IN JULY 2014 AND AGAIN IN SEPTEMBER 2014. DEALER CANNOT FIND SOLUTION TO FIX. COINCIDENTALLY, I RECEIVE A NOTICE FROM CHRYSLER IN NOVEMBER 2014, NOTICE NUMBER P57 WHICH STATES THERE IS A RECALL ON THE IGNITION! I WENT FOR (3) WEEKS IN MAY AND A FULL MONTH IN JULY WITH A LOANER! FOUR MONTHS AFTER I RECEIVE THE RECALL NOTICE, THE PROBLEM IS NOT FIXED. MY ''AD HOC'' SOLUTION WHEN CAR DOES NOT START IS TO SLAM THE DOOR WITH THE KEY IN THE IGNITION POSITION. THIS SEEMS TO START THE CAR. PITIFUL THAT THIS IS HOW I MUST START THE CAR NOW AS THERE SEEMS TO BE NOTHING ELSE I CAN DO... *TR
Electrical system, Engine, Feb 5, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2014. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Engine, Feb 5, 2015
ALL OF A SUDDEN ONE DAY IT WAS FINE AND NEXT WAS TERRIBLE SHUDDERING AND LUNGING. CHECKED ALL FLUIDS AND OIL WAS A BIT LOW SO FILLED TO PROPER LEVEL. WATER LEVEL WAS FULL. WHEN I TOOK TO DEALERSHIP JEEP THEY SAID I ONLY HAD ONE POUND OF OIL PRESSURE AND MAYBE IT WAS LIFTERS. IN TWO WEEK AT THE JEEP DEALERSHIP I STILL DO NOT HAVE ANY ANSWERS. ENGINE SOUNDED LIKE IT WAS STARVING FOR FUEL. HAD PROPER FUEL IN IT AND WAS SUFFICIENT. TERRIBLE KNOCKING AND LUNGING ACTION WHILE DRIVING CAREFULLY AND SLOWLY. *TR
Engine, Feb 2, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER PULLING OFF THE ROAD AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Steering, Engine and engine cooling, Electrical system, Service brakes, Feb 2, 2015
I RECEIVED A RECALL LETTER BACK IN THE SUMMER 2014 FOR FAULTY IGNITION SWITCH. CALLED DEALER, PARTS NOT AVAILABLE. CALLED SEVERAL MORE TIMES SINCE, STILL NO PARTS AND TOLD TO WAIT FOR LETTER. WELL, IT IS NOW FEB. 2015 AND STILL NO PARTS/LETTER. IT STATES THAT IGNITION SWITCH CAN TURN FROM START TO RUN, WHICH WILL SHUT DOWN ENGINE OR OTHER ELECTRICAL PARTS ( STEERING, ENGINE, POWER BRAKES ) INCREASING THE RISK OF CRASH. DO I HAVE TO WAIT TILL I CRASH BEFORE THIS IS TAKEN CARE OF ? *TR
Engine, Jan 18, 2015
CHECK ENGINE LIGHT PROBLEM - THE LIGHT COMES ON MOST OF THE TIME. I HAVE TAKEN THE CAR TO SEVERAL MECHANICS BUT THEY HAVE BEEN UNABLE TO FIND OUT WHAT THE PROBLEM IS. I THINK THIS STARTED AFTER I GOT A NEW BATTERY. CAR RUNS OTHERWISE OK. *TR
Engine, Jan 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Power train, Electrical system, Engine, Nov 20, 2014
WHILE DRIVING VEHICLE SUDDENLY STALLED WOULDN'T RESTART FOR SEVERAL TRIES THEN FINALLY DID. NEVER STALLED AGAIN UNTIL RECENTLY. SOMETIMES IT STARTS IN NEUTRAL OTHER TIMES IT HAS TO BE PUT IN PARK. UPON RESTART VEHICLE DRIVES AS IF NOTHING HAS EVER HAPPENED. IT NOW STALLS AT IDLE OR WHEN ACCELERATING OR EVEN WHILE DRIVING AT A STEADY RATE OF SPEED. I HAVE BEEN PAYING CLOSE ATTENTION TO THE KEY POSITION AND IT SEEMS NORMAL IN THE ON POSITION AND DOESN'T SEEM TO BE THE REASON BEHIND THIS ERRATIC STALL SITUATION. NUMEROUS ACCOUNTS OF SIMILAR SITUATIONS HAVE BEEN NOTED HERE AND ON OTHER WEBSITES. I KEEP MY VEHICLE WELL MAINTAINED AND TUNED, IT RUNS GREAT. MANY TIMES WEEKS OR MONTHS GO BY WITHOUT ANY STALLS. *TR
Electrical system, Engine, Nov 12, 2014
AS I WAS ABOUT TO EXIT THE FREEWAY ONTO EXIT RAMP I HEARD A CLICK AND THE VEHICLE JUST TURNED OFF. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. FOUR TIMES PRIOR BUT AT MUCH LOWER SPEEDS....PARKING LOT SPEEDS. I ALSO SEEM TO BE HAVING A PROBLEM AT TIMES WHEN I START THE VEHICLE. IT JUST TURNS OFF. I HAVE TAKEN THE VEHICLE IN TO THE DEALER TWICE AND THEY HAVE RUN ALL THE DIAGNOSTICS BUT HAVE BEEN UNABLE TO IDENTIFY A PROBLEM. *TR
Electrical system, Engine, Oct 30, 2014
MY JEEP TURNED OFF WHILE DRIVING ON THE HIGHWAY. I HAD TO PUT THE JEEP IN NEUTRAL AND RESTART IT. THIS HAS HAPPENED ABOUT 9 OR 10 TIMES. IT HAPPENS RANDOMLY AND INFREQUENTLY. NOT SURE WHAT THE PROBLEM IS BUT IT IS DEFINITELY SCARY WHEN IT HAPPENS. ALSO THE KEY FELL OUT OF THE IGNITION ONCE, THE CAR REMAINED RUNNING. *TR
Engine, Oct 30, 2014
ENGINE SUDDENLY DIES AT HIGHWAY SPEED. WITH GREAT DIFFICULTY I MANAGED TO GET TO THE BREAKDOWN LANE. CAR STARTED RIGHT UP. SECOND TIME SIMILAR HAS HAPPENED. *TR
Power train, Electrical system, Engine, Oct 28, 2014
VEHICLE WOULD DIE UNEXPECTEDLY AND NOT RESTART UNTIL TRANSMISSION WAS PUT IN PARK POSITION. SEVERAL INCIDENTS IE STOPPED AT LIGHT, ACCELERATION TO TURNPIKE, SLOW STREET DRIVING THIS WOULD DISABLE STEERING AND CREATE DIFFICULT BRAKING. *TR
Electrical system, Engine, Oct 27, 2014
MY ENGINE HAS SHUT DOWN AND THE ELECTRICAL SYSTEM POWERED DOWN WHILE DRIVING MANY TIMES (MORE THAN 60 TIMES IN THE LAST 3 YEARS). THIS HAS HAPPENED AT MANY SPEEDS BETWEEN 0 (STANDING STILL) AND 60 MPH. WHEN THE VEHICLE SHUTS DOWN, STEERING BECOMES VERY DIFFICULT AND BRAKES WORK TO A MINIMUM. I'VE TAKEN MY GRAND CHEROKEE TO THE JEEP AGENCY MANY TIMES, AND THEY KEEP SAYING THAT NOTHING IS WRONG WITH IT. ONLY ONCE THEY TOLD ME IT WAS AN OXYGEN CENSORED, WHICH THEY CHANGED, BUT THE PROBLEM PERSISTED CONSTANTLY. THIS IS A VERY DANGEROUS SITUATION AS THE VEHICLE CAN BECOME VERY DIFFICULT TO CONTROL AT WHICH SPEEDS I BOUGHT MY JEEP GRAND CHEROKEE 2008 IN MEXICO CITY. *TR
Steering, Service brakes, Engine, Oct 8, 2014
WHEN DRIVING MY 2008 JEEP WITH ONLY 40,000 MILES MY CAR STALLED OUT. THE CAR COMPLETELY TURNED OFF DISABLING BREAKING, STEERING AND MAKING MY GEARS UNABLE TO MOVE. THE CAR CONTINUED TO DRIVE LEAVING ME HELPLESS IN STOPPING THIS MOVING VEHICLE. I FINALLY HAD TO WITH A MY STRENGTH PUNCH THE GEAR INTO PARK WHERE MY CAR THEN FINALLY STOPPED MOVING. I WAS ONLY GOING 20 MPH BUT IMAGINE WHAT COULD OF OCCURRED IF I WAS ON A HIGHWAY, THIS LETTER WHICH HAVE A MUCH DIFFERENT TONE. I TRIED CALLING JEEP TO EXPLAIN WHAT OCCURRED NOT ONLY BECAUSE I FELT THEIR CAR FAILED AND THEY SHOULD PAY FOR MY EXPENSES ON THEIR FAILED PART, BUT ALSO TO NOTE IT FOR A RECALL. I HAVE RESEARCHED AND SEE THAT I AM NOT THE ONLY ONE THAT HAS EXPERIENCED THIS OCCURRING WITH THIS JEEP. THIS IS VERY DANGEROUS AND THERE SHOULD BE IMMEDIATE RECALLS SO NO ONE GETS HURTS AS THIS IS A VERY SERIOUS PROBLEM AND I AM LUCKY MY OUTCOME DID NOT END IN A WORSE WAY! *TR
Steering, Service brakes, Engine, Oct 1, 2014
INCIDENT 1 (9/23/2014): DRIVING AT 25MPH IN A STRAIGHT LINE WHEN THERE WAS A LOUD "CLUNK" SOUND AND THE ENGINE SHUT DOWN WITH SEVERAL DASHBOARD WARNING LIGHTS LIT. LOSS OF POWER STEERING AND POWER BRAKING. WAS ABLE TO PULL VEHICLE TO A SIDE STREET AND COME TO A COMPLETE STOP. UPON PLACING THE VEHICLE IN PARK AND TURNING THE IGNITION TO THE OFF POSITION, WAS ABLE TO RESTART THE VEHICLE AND RESUME TRIP. NO DASHBOARD WARNING LIGHTS REMAINED LIT, NO OTHER ISSUES DRIVING. INCIDENT 2 (9/30/2014): DRIVING LESS THAN 5MPH IN A PARKING LOT. VEHICLE STALLED WITHOUT LOUD CLUNK WITH SEVERAL DASHBOARD WARNING LIGHTS LIT. LOSS OF POWER AND POWER BRAKING. WAS ABLE TO PUT VEHICLE IN NEUTRAL AND CYCLE THE ENGINE OFF AND ON TO RESTART. VEHICLE RESUMED NORMALLY WITH NO DASHBOARD WARNING LIGHTS LIT. PURCHASED VEHICLE USED ON 9/18/2014, SO UNSURE IF THIS HAS BEEN A RECURRING PROBLEM. *TR
Power train, Electrical system, Engine, Sep 28, 2014
VEHICLE HAS HAD A HISTORY OF UNRESOLVED ELECTRICAL ISSUES BEGINNING AT THE TIME OF PURCHASE. IN 2009, THE IGNITION SWITCH BEGAN TO FAIL AND THE KEY FOB WAS REPLACED. DUE TO A VIN NUMBER ISSUE WITH A REPLACEMENT PROGRAM, CHRYSLER REFUSED TO REPLACE THE KEY ASSEMBLIES THOUGH THEY WERE REPLACING IDENTICAL ASSEMBLIES ON OTHER VEHICLES THAT USED THE SAME MODULES. SEVERAL "REPROGRAMMING" HAVE BEEN CONDUCTED TO CLEAR PROBLEMS. SPECIFIC ISSUES INCLUDE: 1. ERRATIC BEHAVIOR OF ELECTRICAL SYSTEM THAT STEMS FROM THE OPERATION OF THE IGNITION SWITCH. FOR EXAMPLE THE ENGINE WILL START BUT THE VEHICLE WILL BE IMPOSSIBLE TO SHIFT OUT OF PARK AND THE RADIO/NAVIGATION WILL NOT WORK UNTIL YOU JIGGLE THE IGNITION SWITCH AND KEY FOB. 2. CHRONIC FAILURE OF THE ELECTRONIC THROTTLE. YOU CAN BE DRIVING ALONG AT ANY SPEED AND YOU WILL LOSE THROTTLE CONTROL. THIS HAS CAUSED SEVERAL NEAR MISS ACCIDENTS. THE PROBLEM IS ACKNOWLEDGED BY A CHECK ENGINE LIGHT AND LIGHTING OF AN SPECIFIC IDIOT LIGHT ON THE DASH. HOWEVER, THE LACK OF THROTTLE RESPONSE IS VERY DANGEROUS AND CAN BE RESTORED BY ONLY STOPPING THE VEHICLE AND SHUTTING DOWN THE ENGINE SEVERAL TIMES TO RESET THE ELECTRONICS. 3. CHRONIC FAILURE OF THE DEALERSHIP TO ADDRESS PROPER CORRECTION OF THE ELECTRICAL PROBLEMS. VEHICLE WAS COVERED BY A FULL WARRANTY AND AN EXTENDED WARRANTY BUT THESE PROBLEMS WERE NEVER REPAIRED. DUE TO SPORADIC AND RANDOM NATURE OF THE SYSTEMS FAULTS, THE DEALERSHIP REFUSES TO MAKE REPAIRS. 4. DEALERSHIPS UNABLE TO CLEAR CHECK ENGINE LIGHT AND BLAME ISSUES ON THE FACT THIS UNIT HAS A DIESEL ENGINE. LOCAL WATERWAY CAR WASH IS REFUSING TO WASH THESE VEHICLES DUE TO RAPID AND UNATTENDED ACCELERATION ISSUES WHICH HAVE CAUSED ACCIDENTS AT THEIR CAR WASHES. THIS PROBLEM CAN BE DOCUMENTED BY CALLING THEM BY TELEPHONE. THEY CONSIDER THE VEHICLES TO BE A SAFETY RISK. PLEASE HELP! *TR
Engine, Sep 26, 2014
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Engine, Sep 26, 2014
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 25, 2014
MY VEHICLE KEPT STALLING LIKE IT WAS RUNNING OUT OF GAS AND I TOOK IT TO THE JEEP DEALER. THEY KEPT MY CAR FOR A WEEK AND COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT.THEY TOLD ME IT MIGHT BE A FUEL PUMP ISSUE BUT THEY WEREN'T POSITIVE SO THEY ASKED ME TO PICK UP MY CAR AND KEEP A LOG. THE SECOND TIME IT HAPPENED I TOOK IT BACK TO THE DEALER AND THEY KEPT MY CAR FOR 5 WEEKS AND COULDN'T REPLICATE THE ISSUE. THE CUSTOMER SERVICE WAS AWFUL. THEY BASICALLY TOLD ME THEY DIDN'T KNOW WHAT WAS WRONG AND ASKED ME TO PICK UP MY CAR. I PICKED MY CAR UP AND THE FIRST DAY I DROVE IT TO WORK IT LEFT ME STRANDED ON THE HIGHWAY. THE CAR STARTED STALLING OUT AND I COULDN'T MAINTAIN MY SPEED ON THE HIGHWAY. I HAD THE GAS PUSHED ALL THE WAY DOWN AND I WAS BARELY ABLE TO GET UP TO 45 MPH ON A 65 MPH HIGHWAY. I HAD IT TOWED TO A DIFFERENT JEEP DEALER WHICH SAID IT WAS THE TRANSMISSION WHICH I HAD TO PAY TO HAVE FIXED BUT I THINK IT WAS RELATED TO THE FUEL PUMP ISSUE AND THE TRANSMISSION BLOWING UP WAS A RESULT OF THAT NOT BEING FIXED. THE CAR IS STARTING TO HAVE A KNOCKING SOUND WHEN I DRIVE IT AGAIN AND I'M NOT CONVINCED I WON'T BE STRANDED ON THE SIDE OF THE ROAD AGAIN. IT'S COMPLETELY UNACCEPTABLE THAT WHEN I HAD A PROBLEM WITH MY JEEP I TAKE IT TO THE DEALER AND THEY DON'T KNOW WHAT'S WRONG AND CAN'T HELP ME. IF THEY DON'T KNOW, WHO IS SUPPOSED TO KNOW?? I FEEL THAT MY CHILDREN AND I ARE UNSAFE IN THIS CAR. IT'S UNACCEPTABLE THAT A CAR JUST STALLS OUT OF NOWHERE ON A HIGHWAY AND JEEP/CHRYSLER ACTED LIKE THEY COULD CARE LESS. LIKE IT WAS MY PROBLEM AND NOT THEIRS. THEY INCONVENIENCED ME FOR OVER 5 WEEKS AND I STILL DON'T HAVE A RELIABLE CAR THAT I FEEL SAFE TO DRIVE. COMPLETELY UNACCEPTABLE. IS IT GOING TO TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED FOR CHRYSLER TO DO THE RIGHT THING? *TR
Engine, Sep 19, 2014
ON 11-20-13, CAR DIED AT A STOP SIGN AT NORTHBOUND BRADSHAW AT SHELDON IN SACRAMENTO COUNTY, CA. CAR WAS TOWED TO AUTO SHOP IN LOOMIS, CA. SINCE 11-20-13, THIS VEHICLE HAS DIED A TOTAL OF 8 TIMES, AT VARIOUS SPEEDS FROM 0 MPH TO 65 MPH. ON TWO OCCASIONS, I WAS IN THE MIDDLE LANE OF WEST BOUND I-80 NEAR ROCKLIN, CA, GOING APPROXIMATELY 65 MPH. CAR HAS BEEN IN THE SHOP AT AUTONATION CHRYSLER DODGE JEEP RAM IN ROSEVILLE, CA ON SEVERAL OCCASIONS. THE CAR WAS DELIVERED TO AUTONATION ON 9-17-14 (TWO DAYS AGO), AND THEIR SHOP WILL, ONCE AGAIN, TRY TO DETERMINE THE CAUSE OF THE PROBLEM. *TR
Engine, Aug 28, 2014
WHILE DRIVING ONTO A MAJOR ROADWAY WITH MY WIFE AND KIDS IN THE VEHICLE THE CAR JUST STALLED OUT AND I LOST ALL CONTROL OF THE VEHICLE. LUCKILY THERE WAS NO OTHER VEHICLES ON THE ROAD. I TURNED THE KEY TO OFF AND STARTED THE CAR RIGHT UP AGAIN. I RESEARCHED THIS ONLINE TO FIND THIS IS A WIDESPREAD ISSUE AND I CANNOT BELIEVE THE NHTSA HAS DONE NOTHING AFTER THE ENTIRE GM SCANDAL WITH CARS SHUTTING OFF CAUSING SEVERAL FATALITIES. *TR
Power train, Engine, Aug 3, 2014
THE VEHICLE HAS TWO CHRONIC PROBLEMS, THE MOST SEVERE OF WHICH IS THAT IT SUDDENLY SHIFTS INTO NEUTRAL WHILE BEING DRIVEN, RESULTING IN A SUDDEN & DANGEROUS LOSS OF ACCELERATION AND MANEUVERABILITY . RECOVERY ACTION REQUIRES PULLING OFF THE ROAD TO SHUT OFF AND RE-START THE ENGINE. THIS PROBLEM HAS OCCURRED AT LEAST TWENTY TIMES, USUALLY IN DAMP OR RAINY WEATHER CONDITIONS. TWO DIFFERENT JEEP DEALERS HAVE BEEN UNABLE TO DIAGNOSE OR FIX THE PROBLEM! ONE DEALER THOUGHT REPLACING A MODULE FOR ABOUT $900 WOULD SOLVE THE ISSUE BUT IT DID NOT. THE OTHER CHRONIC PROBLEM IS THAT THE CAR SOMETIMES WILL NOT START FOR NO APPARENT REASON! *TR
Electrical system, Engine, Jul 25, 2014
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 5-10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500 AND THE CURRENT MILEAGE WAS 41,088. UPDATED 9/4/14*CN THE DEALER INSTALLED A NEW IGNITION MODULE. UPDATED 11/18/14
Engine, Jul 8, 2014
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT ANY WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 70,000.