2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: engine
146 reports, newest first. Show all
Engine and engine cooling, Fuel system, Gasoline, Electrical system, Apr 8, 2010
I AM FILING THIS NOW FOR JULY 09 DUE TO THE SAME ISSUE THAT HAPPENED YESTERDAY, 4-7-10.. THIS IS NOT A SAFE VEHICLE AND JEEP NEEDS TO FIX THIS PROBLEM. IT IS UNSAFE WHEN A VEHICLE GIVES NO WARNING AND COMPLETELY SHUTS OFF ON AN INTERSTATE. ALSO, PLEASE SEE MY SAFETY COMPLAINT ODI # 10324403 FOR THE 4-7-10 INCIDENT. IN JULY 09, AFTER GOING THROUGH A TOLL AT EXIT 67 BARNEGET TOLL , GARDEN STATE PARKWAY,NJ, I ACCELERATED TO THE MERGE POINT AND VEHICLE SHUT DOWN AND ENGINE STALLED AND LOST POWER. SEVERAL ATTEMPTS TO RESTART DIDN'T WORK. SEEMS LIKE IT SHUT DOWN ELECTRICALLY AND WAS NOT GETTING GAS ADEQUATELY. SEEMS TO LACK ADEQUATE POWER. ATTEMPT TO START SEVERAL TIMES WITH NO LUCK, ENGINE WOULDN'T STAY RUNNING, LONG START-UP INCONSISTENT, DASH LIGHTS DID COME ON TO INFORM OF NO POWER. LET SIT TO COOL DOWN VEHICLE AND WAS ABLE TO START AND MOVE TO A MORE SAFER LOCATION. THIS WAS THE FIRST OCCURRENCE AND THE TEMPERATURE OUTSIDE WAS 90 F AND SUNNY. THIS OCCURRED AT 15000 MILES IN JULY 09. VEHICLE WENT TO 3 SERVICE VISITS AND DEALERS COULD NOT REPEAT. *TR
Engine and engine cooling, Mar 29, 2010
TOTAL ENGINE SHUTDOWN, USUALLY WITHOUT WARNING. THE INCIDENT DOES NOT SEEM TO CORRELATE WITH ANY GIVEN SPEED. THE SHUTDOWN HAS HAPPENED AT 75MPH ON HIGHWAY AS WELL AS SITTING AT A STOP LIGHT. WHEN ENGINE SHUTS DOWN YOU LOSE THE POWER STEERING AND BRAKES. IF IT WERE TO STALL WHILE MAKING AN ABRUPT TURN IT COULD CAUSE AN ACCIDENT. THIS HAPPENS MULTIPLE TIMES PER DAY. TRUCK HAS BEEN WITH THE DEALER NOW FOR A WEEK AND IT HAS THEM "BAFFLED". THE COMPUTER SYSTEM IS NOT LOGGING ANY MALFUNCTION RELATED TO THE STALL. IN ORDER TO RESTART THE TRUCK YOU NEED TO PLACE THE TRANSMISSION INTO PARK AND REMOVE THE KEY FROM THE IGNITION. THE TRUCK WILL START UP IMMEDIATELY AND COULD RUN FINE FOR AS FAR AS 20 MILES OR AS LITTLE AS 20 FEET. I FIND IT RATHER ODD THAT THERE WAS A RECALL FOR 1338 VEHICLES IN EARLY 2008 WHERE FAULTY MODULES COULD LEAD TO VEHICLES STALLING WHILE DRIVING. IT MAKES YOU WONDER IF THE ISSUE WAS TRULY CONTAINED. VEHICLE HAS ~33,000 MILES ON IT. *CN
Engine and engine cooling, Mar 13, 2010
MY 2008 JEEP GRAND CHEROKEE (5.8L) HAS A PERSISTENT PROBLEM WHERE THE ENGINE WILL SHUT OFF UNEXPECTEDLY. PROBLEM HAS BEEN ONGOING FOR 9 MOUNTS, AND 3 DIFFERENT DEALERS HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PROBLEM OCCURS IN ALL DRIVING CONDITIONS, AND IS NOT REPEATABLE. SOMETIMES ENGINE SHUTS OFF VERY BRIEFLY (~.25 SECOND) AND PICKS UP WITH JUST A 'HICCOUGH' IN NORMAL OPERATION, SOMETIMES ENGINE SHUTS OFF FOR > 2 SECONDS, AND I NEED TO SHIFT TO NEUTRAL, AND RE-ENGAGE THE KEY TO START THE ENGINE. THE PROBLEM OCCURS AT RANDOM TIMES (ON CRUISE CONTROL ON STRAIGHT, FLAT HIGHWAY AT 65 MPH, IDLING AT STOP LIGHT, ACCELERATING INTO TRAFFIC, SLOWING FOR EXIT RAMP). SOMETIMES I WILL DRIVE FOR HUNDREDS OF MILES WITHOUT AN OCCURRENCE, SOMETIMES THE ENGINE CUTS OUT 5 TIMES IN A 5 MILE DRIVE. PROBLEM IS NOT REPEATABLE, AND NOT PREDICTABLE. *TR
Engine and engine cooling, Mar 10, 2010
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE TRAVELING 55 MPH THE CONTACT WAS ATTEMPTING TO MAKE A RIGHT HAND TURN AND THE VEHICLE SUDDENLY STALLED, CAUSING THE CONTACT TO COAST THE VEHICLE TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CURRENT AND FAILURE MILEAGES WERE 31900.
Engine and engine cooling, Fuel system, Other, Feb 3, 2010
WHILE SITTING AT A STOPLIGHT, ON TWO (2) OCCASIONS MY 2008 JEEP GRAND CHEROKEE 4X4 SUDDENLY ACCELERATED ON ITS OWN WHILE MY FOOT WAS ON THE BRAKE AND REVVED UP (THROTTLE SURGE), THEN THE TACH WENT BACK TO NORMAL, AND THE ENGINE WENT BACK TO IDLING. TOOK IT TO THE DEALER I BOUGHT IT FROM, THEY CHECKED THE ON-BOARD COMPUTER AND NO INCIDENT SHOWED; THEY TOLD ME THEY CALLED CHRYSLER BUT NO ONE HAS REPORTED THIS BEFORE AND NO TECHNICAL BULLETIN HAS BEEN ISSUED REGARDING THROTTLE SURGE ISSUES. HAVE ONLY HAD THE VEHICLE 11 MONTHS. NOW AT TIMES, WHILE STOPPED AND IDLING, THE ENGINE WILL ACT LIKE IT'S GOING TO CUT OFF AS THE IDLE DROPS FOR A FEW SECONDS. DEALER ALSO DID NOT FIND AN ISSUE IN THE COMPUTER WITH THIS PROBLEM WHEN I TOOK IT IN A SECOND TIME. *TR
Engine and engine cooling, Dec 16, 2009
2008 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI 4X4. EXPERIENCING LOUD ENGINE NOISE WHEN FIRST STARTED. MOST NOTICEABLE WHEN ENGINE IS COLD. MORE PRONOUNCED ON COLDER DAYS THAN WARMER DAYS. APPEARS TO EVENTUALLY SUBSIDE AFTER ENGINE REACHED MAXIMUM OPERATING TEMPERATURE. NOISE IS NOT ENGINE PISTON SLAP, DOES NOPT INCREASE WHEN ENGINE REVOLUTIONS ARE INCREASED, RATHER, IT APPEARS TO SUBSIDE, INDICATING VALVE TRAIN NOISE DUE TO HYDRAULIC LIFTER NOT FULLY PUMPING UP, RESULTING IN VALVE TRAIN CHATTER REMINISCENT OF MECHANICAL LIFTERS NEEDING ADJUSTMENT, DUE TO COLD OIL (HIGHER VISCOSITY) OR LOW OIL PUMP PRESSURE. CHANGING TO MANUFACTURER RECOMMENDED MOBILE1 SEEMS TO INCREASE NOISE. *TR
Engine and engine cooling, Nov 10, 2009
SINCE TURNING 38,000 MILES MY JEEP GRAND CHEROKEE 4X4 LIMITED HAS BEGUN TO STALL WITH REGULARITY. THE VEHICLE ALSO SHIFTS VERY HARD WHILE AT HIGHWAY SPEEDS. THE VEHICLE HAS STALLED WHILE STANDING AT A STOP, TRAVELING ON SECONDARY ROADS, AND HIGHWAY SPEEDS. THE DEALER HAS CHANGED SOME SENSORS ETC WITHOUT ANY SUCCESS. EVEN WORK DONE AT AN INDEPENDENT GARAGE HAS FAILED TO SOLVE ANYTHING. THIS VEHICLE HAS BECOME AN ABSOLUTE DEATH TRAP. I DEPEND ON THIS VEHICLE FOR WORK AND TO TRANSPORT MY 1 YEAR OLD. WHEN THE VEHICLE STALLS NO LIGHTS INDICATE AN ISSUE AND NO CODES ARE STORED. THE DEALER HAS SENT ME PACKING NUMEROUS TIMES. THEY ALWAYS SAY TO COME BACK WHEN A LIGHT COMES ON. I'VE TRIED TO EXPLAIN THAT THE NEXT TIME MAY BE THE LAST TIME. A SEARCH ONLINE SHOWED THAT MY SITUATION IS FAR FROM THE ONLY ONE. I'VE HAD NUMEROUS JEEPS OVER THE YEAR AND NEVER HAD THIS PROBLEM. SOMETHING HAS GOT TO BE RESOLVED. NOT ONLY AM I AND MY FAMILY IN DANGER, BUT ANYONE NEAR ME WHILE I'M ON THE ROAD. WHO WOULD EXPECT THE CAR IN FRONT OF THEM ON THE HIGHWAY TRAVELING AT 65 MPH TO JUST STOP. PLEASE NHTSA STEP UP AND FLEX SOME MUSCLE. *TR
Engine and engine cooling, Nov 3, 2009
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. INTERMITTENTLY WHILE DRIVING THE VEHICLE WOULD STALL WITHOUT ANY PRIOR WARNINGS. ALTHOUGH THE VEHICLE WAS SHUT OFF, THE RADIO WOULD CONTINUE TO PLAY. WHEN RESTARTING THE VEHICLE, THE ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT CONTROL PANEL. SHE TOOK THE VEHICLE TO THE DEALERSHIP FOUR TIMES , BUT THE TECHNICIANS COULD NOT IDENTIFY A CAUSE FOR THE FAILURE. SHE CONTACTED THE MANUFACTURER AND WAS ADVISED TO TAKEN THE VEHICLE BACK TO THE DEALERSHIP. THE CURRENT MILEAGE WAS 11,098. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Engine and engine cooling, Power train, Oct 12, 2009
2008 GRAND CHEROKEE 4X4 4.7L FLEXFUEL STALLING AT VARIOUS HIGHWAY SPEEDS. THROTTLE LAGGING, HARSH UP/DOWN SHIFTING, HESITATION ON TORQUE DEMAND, FUEL MILEAGE REDUCED BY 20%. AFTER THE FIRST TWO STALLING OCCURRENCES, THE DEALERSHIP REPLACED THE FCM (FRONT CONTROL MODULE) SINCE THE SERIAL NUMBER OF THE INSTALLED ONE-337- MATCHED THE FEBRUARY 2008 RECALL, ALTHOUGH CHRYSLER DATABASE VIN RECALL SEARCH CAME BACK EMPTY??!! THE THIRD AND FOURTH STALLING EVENTS WERE FOLLOWED UP BY THE REPLACEMENT OF THE PCM (POWERTRAIN CONTROL MODULE) SINCE A "SOFT FAULT"-"TORQUE REQUEST DENIED" WAS FOUND STORED WITHIN THE CONTROLLER. HOWEVER, AFTER SIX HUNDRED MILES, A FIFTH STALLING OCCURRED. THIS TIME A HARD FAULT RELATED TO THE MAP SENSOR (INTAKE MANIFOLD ABSOLUTE PRESSURE) WAS FOUND. THE REPLACEMENT WAS SCHEDULED IN 48 HOURS. THERE WERE SIX DEALERSHIP APPOINTMENTS(ONLY TWO DOCUMENTED THOUGH ??!!) AND IT WAS INVARIABLY EITHER "WE HAVE TO ORDER THE PART" OR "THERE IS NOTHING WRONG WE COULD POINT AT". THE ALMOST NEW VEHICLE IS NOT SAFE TO BE DRIVEN ON PUBLIC ROADS. YET CHRYSLER NEVER PROVIDED A TEMPORARY REPLACEMENT UNTIL THE SAFETY HAZARD COULD BE LOCATED AND ELIMINATED. AFTER EVERY ATTEMPT OF SOLVING THE PROBLEM, THE CUSTOMER IS SENT AWAY TO TRY HIS (HER) GOOD LUCK WITH A VEHICLE WHICH MIGHT BE OKAY. I DON'T THINK THIS A PROFESSIONAL APPROACH FOR BOTH CHRYSLER AND THE DEALERSHIP SERVICING THE VEHICLE. GUESSING AND SAFETY DOES NOT BELONG WITHIN THE SAME SENTENCE ! *TR
Engine and engine cooling, Electrical system, Sep 16, 2009
2008 GRAND CHEROKEE 4X4 4.7L FLEXFUEL EXTREMELY SLUGGISH ON THROTTLE DEMAND (305 HP ???!!!), HARSH TRANSMISSION UP/DOWN SHIFT AND STALLING AT HIGHWAY SPEEDS (FOUR OCCURRENCES WITHIN FIVE WEEKS) . THE DEALERSHIP PERFORMED THE FEBRUARY 2008 RECALL OF THE FCM (FRONT CONTROL MODULE) AFTER BEING DIRECTED BY THE CUSTOMER TO DO SO SINCE THE SERIAL # ON THE MODULE MATCHED THE "WRONGLY MANUFACTURED" ONES; HOWEVER, THE VIN SEARCH WITHIN CHRYSLER RECALL DATABASE RETURNED EMPTY. EVIDENTLY, THE DEALERSHIP OWNING THE NEW VEHICLE AT THE DATE OF THE RECALL NEVER PERFORMED IT (AS REQUIRED BY LAW) . THE INCIDENT REPEATED AFTER THE REPLACEMENT OF THE FCM. THE DEALERSHIP RETRIEVED AN ABS FAULT CODE HENCE DECIDED THAT THE PCM (POWERTRAIN CONTROL MODULE) IS DEFECTIVE???!!! ( SEVEN DAYS ON BACK ORDER) "LIFETIME POWERTRAIN WARRANTY" SEEMS TO BE ACCOMPLISHED BY IGNORING OF THE DRIVER'S SAFETY. THE SOFTWARE RUNNING ON THE PCM SHOULD NEVER BE GIVEN THE CHOICE OF IMMEDIATELY SHUTTING OFF OF THE ENGINE ESPECIALLY WHEN THE VEHICLE TRAVELS AT A HIGH RATE OF SPEED. MODERN STEERING AND BRAKING SYSTEMS ARE ALMOST NON-OPERATIONAL WHEN THERE IS NO AVAILABLE ASSISTING POWER. *TR
Engine and engine cooling, Jul 27, 2009
CRANK SENSOR FAILED IN 2008 JEEP OVERLAND DIESEL, LOSS OR POWER AND INABILITY TO RESTART ON HIGHWAY, ALSO I AM STRANDED 1500 KM S FROM HOME AWAITING THE REPLACEMENT PART. *TR
Engine and engine cooling, Jun 16, 2009
2008 GRAND CHEROKEE OVERLAND - STALLS INTERMITTENTLY WHILE DRIVING. OCCURS EVERY SO OFTEN - HAVE TO STEER IT TO THE SIDE OF THE ROAD, TURN OFF ENGINE AND TURN IT BACK ON. IT HAPPENS EVEN WHEN STANDING STILL AT A RED LIGHT. IT HAPPENED WHEN THERE WAS LITTLE MILEAGE ON THE CAR, AND IT KEEPS HAPPENING TOOK IT TWICE TO SERVICE STATION. CAN FIND NOTHING WRONG. STARTED HAPPENING NOVEMBER 2008 AND STILL HAPPENS. *TR
Engine and engine cooling, Power train, Visibility, May 5, 2009
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO SHAKE AND LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE PCM PROGRAMMED. THE PCM DID NOT STOP THE SHAKING; HOWEVER, THE VEHICLE NO LONGER JERKED FORWARD. THE VEHICLE HAS BEEN AT THE DEALER FIVE TIMES FOR THE SHAKING ISSUE, BUT THEY CANNOT REMEDY THE FAILURE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE SHAKING AND JERKING ALMOST CAUSED A CRASH. THE CURRENT MILEAGE IS 11,700 AND FAILURE MILEAGE WAS 5,514. UPDATED 6/4/09 *CN THE REAR VIEW MIRROR WAS OUT OF FRAME, THE ENGINE HAD A ROUGH IDLE AND IT FELT AS THOUGH IT WAS GOING TO STALL. UPDATED 06/09/09.*JB THE CONSUMER SHE AND HER HUSBAND WERE DISPLEASED WITH THE ARBITRATION BOARDS' DECISION. THE CONSUMER STATED THE VEHICLE WOULD SURGE FORWARD AND VIBRATE WHEN AT A STOP AND WOULD FEEL AS THOUGH THE VEHICLE WOULD STALL, EVEN MORE WITHOUT THE AIR CONDITION TURNED ON. THE EXPLANATION THE CONSUMER WAS GIVEN THAT THE AIR CONDITION WILL CYCLE ON AT THE SAME TIME THE COOLING FANS WHICH WAS SAID TO CAUSE THE PROBLEM. UPDATED 11/02/09.
Engine and engine cooling, Power train, Visibility, Jan 21, 2009
IT WOULD NOT ROLL DOWN. TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE UNEXPECTEDLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT. THE GEAR SHIFTER WAS PLACED INTO DRIVE AND THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THERE WAS NO RESPONSE. THE CONTACT MADE SEVERAL ATTEMPTS BEFORE THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE GEAR SHIFTER WAS STUCK IN PARK AND WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,355. UPDATED 3/3/09 *CN THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE THEVEHICLE OUT OF GEAR. THE LEFT FRONT WINDOW DID NOT FUNCTIN PROPERLY. UPDATED 03/04/09. *JB
Engine and engine cooling, Fuel system, Other, Other or unspecified, Dec 24, 2008
SUDDEN ACCELERATION/ LOSS OF BRAKES. VEHICLE ACCELERATED TO FULL THROTTLE WHILE ENTERING FROM FREEWAY ONRAMP. THE DRIVER TOOK FOOT OFF ACCELERATOR AND VEHICLES ACCELERATOR PEDAL CONTINUED TO MOVE DOWNWARD TO FULL THROTTLE AND WOULD NOT DECELERATE AFTER AN ATTEMPT TO "PUMP" THE ACCELERATOR PEDAL TO TRY AND GET THE PEDAL TO RELEASE. THE AUTOMOBILE WAS THEN PUT IN NEUTRAL AND THE ENGINE WOULD NOT SLOW DOWN IN" RPM'S". THE BRAKES WERE APPLIED AND AN ATTEMPT WAS MADE TO STOP THE VEHICLE AND THE BRAKES WERE NOT FUNCTIONING PROPERLY WITH THE AUTOMOBILE COMING TO A VERY LONG AND SLOW STOP WHITE TRYING TO MANEUVER THE AUTOMOBILE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS BROUGHT TO A STOP THE MOTOR WAS STILL AT AN EXTREME "RPM" LEVEL. THE MOTOR WAS TURNED OFF AT THE IGNITION SWITCH AND THE ENGINE FINALLY STOPPED RUNNING. AFTER SITTING AT THE SIDE OF THE ROAD FOR SOMETIME THE VEHICLE WAS RESTARTED AND DRIVEN TO A SAFE LOCATION WHERE THE DRIVER LET THE VEHICLE SIT FOR AN HOUR OR TWO AND RESTARTED FOR THE FINAL DRIVE HOME(ABOUT FIVE MILES). THE VEHICLE WAS TAKEN TO THE DEALERS SERVICE DEPARTMENT THE NEXT BUSINESS DAY. THE DEALER RAN A SCAN ON THE VEHICLE AND DIAGNOSED THAT THE EVENT OCCURRED AS STATED. THE DEALER CONSULTED CHRYSLER SERVICE CENTER AND WERE RECOMMENDED TO REPLACE THE THROTTLE AND BRAKE MODULES FOR THE SUDDEN ACCELERATION AND BRAKING PROBLEMS. THE VEHICLE PARTS ARE AT THE DEALER WITH THE VEHICLE. THE VEHICLE WAS TEST DRIVEN BY THE DEALER AND THE CUSTOMER WAS TOLD THE VEHICLE WAS READY. WHEN THE CUSTOMER ASKED IF THE VEHICLE WAS REPAIRED AND SAFE THE SERVICE DEPARTMENT REPRESENTATIVE SAID "WE INSTALLED THE RECOMMENDED PARTS BY CHRYSLER SERVICE" AND WOULD NOT SAY IF THE VEHICLE WAS REPAIRED PROPERLY OR SAFE FROM THE SUDDEN ACCELERATION/BRAKE PROBLEM. THE VEHICLE AS OF TODAY 12-24-2008 REMAINS AT THE DEALER. *TR
Engine and engine cooling, Nov 27, 2008
PROBLEM #1: 11/15/08, 1800-1900HR, DRIVING 65MPH INTERSTATE IN MARYLAND AFTER HEAVY RAIN. NO WARNING: HEADLIGHTS OUT, ENGINE STOPPED, DASHBOARD MOSTLY DARK. RADIO STAYED ON. HIT 4-WAY FLASHERS, DROVE TO SIDE OF ROAD. ENGINE RESTARTED EASILY. CAR HAD 2500 MILES ON ODOMETER. PURCHASED NEW 8/25/08. JEEP DEALER UNABLE TO FIND FAULT CODE OR REPLICATE PROBLEM. 2ND PROBLEM: HORN ONLY WORKS WITH HEAVY PRESSURE FROM FIST. DEALER HAS REPLACED HORN PAD TWICE AND SWITCH ONCE. *TR
Engine and engine cooling, Electrical system, Oct 27, 2008
I WAS DRIVING MY '08 JEEP GRAND CHEROKEE LAREDO AND DRIVING ON AN ON-RAMP TODAY TO GET ON THE FREEWAY GOING ABOUT 35MPH, WHEN ALL OF THE SUDDEN I LOST ALL OF THE ELECTRIC IN MY JEEP. THE RADIO WENT OUT, THE ODOMETER AND TEMP/COMPASS WENT BLANK, AND I LOST THE POWER STEERING. LUCKILY I WAS ABLE TO STEER IT OVER TO THE SIDE. I THEN TURNED IT OFF AND BACK ON AND THERE DIDN'T SEEM TO BE ANY PROBLEMS. I DROVE IT ANOTHER HOUR AND HALF HOME AND DIDN'T HAVE ANY OTHER ISSUES. NO CHECK ENGINE LIGHT OR WARNING LIGHTS CAME ON AT ANY TIME I TOOK IT TO THE JEEP DEALER, HOWEVER THEY CLAIMED THEY COULD NOT FIND ANY ISSUES. *TR
Engine and engine cooling, Sep 20, 2008
2008 JEEP GRAND CHEROKEE DIESEL 4X4. POWER LOSS, HESITATION, MOSTLY HAPPENS AT LOW SPEEDS AND GETS PROGRESSIVELY WORSE. THE VEHICLE IDLES FINE, THEN WHEN YOU STEP ON THE ACCELERATOR TO MOVE OUT INTO TRAFFIC IT SPUTTERS AND DOESN'T PROCEED AS EXPECTED. VERY SERIOUS SAFETY ISSUE ESPECIALLY SINCE THE COMPUTER SEES NO CODES SO THE DEALER DOESN'T KNOW WHERE TO START LOOKING. IT DOESN'T DO IT ALL THE TIME AND IT'S IMPOSSIBLE TO DETERMINE WHEN IT WILL DO IT. *TR
Engine and engine cooling, Sep 8, 2008
I WAS HEADING HOME 8/14/08 6PM WHEN A TORRENTIAL DOWNPOUR TOOK PLACE. I ENTERED FLOODED STREET, OTHER CARS WERE PASSING THROUGH. IN ABOUT 8 INCHES OF WATER THE CAR STALLED. WHEN I TRIED TO RESTART IT STARTED TO SMOKE AND SMELLED LIKE SOMETHING BURNING. I ABANDONED THE CAR AND HAD IT TOWED TO THE DEALER. THE DEALER SAID THE CAR WAS TOTALED. THE INSURANCE COMPANY CONFIRMED. THE ADJUSTER ASKED ME IF I HAD THE AIR CONDITIONER ON AND WHEN I SAID YES HE SAID THAT IS WHAT SUCKED WATER INTO THE ENGINE AND CAUSED THE PROBLEM . THE CAR WAS THE LIMITED 5.7 HEMI ENGINE. THE AUTO IS "TRAIL RATED" AND HAS THE EMBLEM TO PROVE IT, STRANGE FOR A TRAIL RATED AUTO TO BE TOTALED IN 8 INCHES OF WATER. ALL THE TIME I WAS STUCK IN THE FLOODED STREET OTHER VEHICLES, SEDANS, SUVS AND TRUCKS CONTINUED TO GO THROUGH THE WATER WITHOUT INCIDENT. THE VEHICLE HAD 8000 + MILES AND WAS LEASED ON NOVEMBER 26, 2007. THERE WAS WATER IN THE AIR FILTER AND I ASSUME IN THE ENGINE AND SEVERAL MODULES WERE BURNT OUT. THE CAR WAS A TOTAL LOSS. *TR
Engine and engine cooling, Aug 22, 2008
2006 JEEP GRAND CHEROKEE LTD 5.7 HEMI WITH 44,000 MILES. CAR HAS FELT SLUGGISH A FEW TIMES TO THE POINT OF ALMOST SHUTTING DOWN. YESTERDAY AS I WAS DRIVING, MY CHECK ENGINE LIGHT TURNED ON BUT I WAS ABLE TO CONTINUE WITHOUT ANY INCIDENTS. *TR
Engine and engine cooling, Jun 25, 2008
RE: 2008 JEEP GRAND CHEROKEE OVERLAND EDITION PURCHASED IN SEPT OF 07. WITHIN THE FIRST MONTH AND 4 TIMES SINCE I HAVE HAD A LOSS OF POWER TO THE VEHICLE WHILE DRIVING. IT HAS BEEN TO THE DEALER SEVERAL TIMES FOR "REPAIR AND CORRECTION, BUT THE PROBLEM KEEPS HAPPENING. THE DEALER IS NOW AT A LOSS AS TO HOW TO REPAIR THIS ISSUE. THEIR SOLUTION SEEMS TO BE THAT I SHOULD PULL OFF TO THE SIDE OF THE ROAD WHEN I FEEL THE POWER FAILING, SHUT OFF THE CAR AND THEN RESTART IT TO RESET THE COMPUTER. THEY HAVE TOLD ME THAT THE ISSUE IS BECAUSE THE ACCELERATOR AND THE COMPUTER STOP COMMUNICATING. THIS IS NOT SAFE AND IT IS NOT RIGHT. THANK YOU. *TR