2009 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 138 owner complaints filed for this model year. This is the 24th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2009 reports, 4 involved a crash. 1 person was injured.
What owners report most often
Recalls and investigations
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical system, wiringApr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V118000 on NHTSA.gov
Representative owner complaints
138 reports, newest first.
Tires, Aug 31, 2011
I WAS WRITING TO YOU TO COMPLAIN ABOUT TPMS SENSORS THAT ARE REQUIRED ON VEHICLES THESE DAYS. AS A FAST LUBE OPERATOR, WE ARE EXPERIENCING MORE AND MORE TPMS SENSORS BREAKING APART WHEN JUST TRYING TO GET THE CAP OFF TO AIR UP A CUSTOMERS TIRE. WE HAVE ALSO HAD INSTANCES WHERE THE SENSOR BROKE AS SOON AS WE PUT THE AIR CHUCK ON THE VALVE STEM TO AIR UP THE TIRE. AS YOU CAN IMAGINE, WHEN THIS HAPPENS, THE CUSTOMER EXPECTS US TO PAY FOR THE REPLACEMENT OF THE SENSOR BECAUSE IT WASN'T BROKEN WHEN THEY GOT THERE. SOMETHING NEEDS TO CHANGE. IT MIGHT FORCE US TO QUIT CHECKING PEOPLES TIRE PRESSURE WHICH IS WHY THEY WERE INVENTED TO BEGIN WITH (THE WHOLE FIRESTONE-FORD EXPLORER SAGA). THESE SENSOR NEED TO BE MADE OUT OF A DIFFERENT MATERIAL OR REMOVED FROM VEHICLES ALL TOGETHER. *TR
Engine and engine cooling, Aug 16, 2011
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ALL OF THE WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE WOULD STALL. DURING THE FAILURES, THE CONTACT HAD A HARD TIME MANEUVERING THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD ALSO NOT IMMEDIATELY RESTART. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONATCT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR AN INSPECTION. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
Vehicle speed control, Aug 11, 2011
VEHICLE SUFFERS LOSS OF ACCELERATION. THIS CAN OCCUR WHEN MERGING INTO TRAFFIC, ATTEMPTING TO PASS. ROUTINELY HAPPENS AFTER TRAVELING ON INTERSTATE AT CONSISTENT SPEED BUT HAS HAPPENED WHEN ATTEMPTING TO MERGE ONTO OR OFF INTERSTATE. THERE HAVE ALSO BEEN OCCASIONS WHEN VEHICLE APPEARED TO BACKFIRE DISCHARGING PLUME OF WHITE SMOKE. DIAGNOSTICS AT THE DEALERSHIP DID NOT SHOW ANY PROBLEMS BUT WHEN A COMPUTER WAS HOOKED UP TO THE VEHICLE, IT CAPTURED UNEXPLAINABLE READINGS THAT ASTOUNDED THE MECHANICS. DEALERSHIP HAS CHANGED TWO MAP SENSORS AND THIS HAS NOT CORRECTED THE PROBLEM. *TR
Electrical system, Jun 27, 2011
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT RESPOND RAPIDLY TO OUTSIDE TEMPERATURE CHANGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 13,447. UPDATED 8/29/11 *CN
Engine and engine cooling, Feb 2, 2011
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20-30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART BY BEING PLACED IN NEUTRAL AND RESTARTING. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,300.
Service brakes, Hydraulic, Jul 19, 2010, crash
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN HILL WITH PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND A GRINDING NOISE WAS HEARD BUT THE VEHICLE WOULD NOT STOP UNTIL IT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE BRAKES WERE WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 9,000.
Structure, Jul 13, 2010
THE PLASTIC BUMPER IS HELD IN PLACE BY PLASTIC SNAPS WHICH EASILY FALL APART. THE BUMPER THEN FALLS DOWN WHERE THE SNAPS NO LONGER HOLD IT IN PLACE RENDERING IT USELESS UPON IMPACT. THE SMALLEST IMPACT WOULD BREAK THE SNAPS WHICH CANNOT BE REPLACED OR REPAIRED WITHOUT REPLACING THE ENTIRE BUMPER. THE DEALERSHIP WILL NOT REPLACE THE BUMPER. THIS IS ALSO THE ONLY PROTECTION FOR THE RADIATOR AND VERY DANGEROUS CONSEQUENCES BECAUSE THE BUMPER WILL FALL APART RATHER THAN PROVIDE THE SUPPORT IT IS SUPPOSED TO WHEN AN ACCIDENT OCCURS. *TR
Power train, Jun 29, 2010
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN IN DRIVE GEAR AND ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT STATED THE FAILURE HAD OCCURRED SINCE THE DATE OF PURCHASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 13,000.
Structure, Jun 9, 2010
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE NOTICED A LOUD SQUEAKING NOISE FROM THE RIGHT FRONT WHEEL WELL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE WHEEL WELL HAD RUBBED AGAINST THE BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. SHE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 09E039000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE CURRENT MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, May 21, 2010
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE CONTACT WOULD SHUT OFF THE ENGINE AND UPON RESTARTING; THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE THE PCM WAS UPDATED BUT TO NO AVAIL. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED HE WOULD SPORADICALLY HAVE INCIDENTS WHERE THE VEHICLE WOULD NOT START. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 8,900.
Tires, Apr 16, 2010
THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING AT LOW SPEEDS, THE INNER TREAD OF THE TIRE SEPARATED AND LOST ALL PRESSURE WITHIN SECONDS. THE DEALER WHERE THE TIRES WERE PURCHASED NOTIFIED THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE IS 21,000. *TR
Electrical system, Apr 9, 2010
MOST OF THE TIME THE HORN WILL NOT SOUND. YOU HAVE TO POUND ON IT MANY MANY TIMES FOR IT TO SOUND. BY THAT TIME THE EMERGENCY IS PAST. JEEP HAS SAID IT IS THE SAME ON ALL 2009 JEEPS. *TR THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF, AFTER IT WAS STARTED. THE IGNITION SWITCH WAS REPLACED. UPDATED 04/08/15*JB
Power train, Jul 16, 2009
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, IT ROLLS BACKWARDS WHEN PLACED INTO DRIVE. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO AN ENGINEERING DEFICIENCY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE IS 4,531 UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB