2010 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 118 owner complaints filed for this model year. This is the 25th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2010 reports, 10 involved a crash and 4 involved a fire. 4 people were injured.
What owners report most often
Recalls and investigations
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
Electrical system, ignition, moduleMay 11, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V200000 on NHTSA.gov
EquipmentMar 5, 2010
CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.
REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V085000 on NHTSA.gov
Service brakes, hydraulicJan 11, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V009000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 25, 2009
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.
THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V454000 on NHTSA.gov
Representative owner complaints: other or unspecified
14 reports, newest first. Show all
Electrical system, Air bags, Other or unspecified, Sep 18, 2026
Airbag light, with dinging sound, comes on multiple times a day, stays on for a few minutes and goes off. Battery is dead every tim I try to start my vehicle. When I shut off ignition, there is a series of loud clicks coming from the lower central instrument panel. The sound lasts for several minutes. It makes the same sound if I change the temperature on the dual climate control. Digital navigation system /radio doesn't work after shutting off vehicle and restarting it.
Other or unspecified, Service brakes, Jan 3, 2022
I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it
Other or unspecified, Electronic stability control (ESC), Sep 9, 2020
I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.
Power train, Other or unspecified, Jul 20, 2020
IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSORS). I COULDN'T BELIEVE IT. I TAKE EXCEPTIONAL CARE FOR MY CAR AND DON'T HESITATE TO TAKE IT TO THE MECHANIC AND WAS SUPRISED. THEREAFTER, I TOOK IT BACK TO AND IT STATED THE SAME THING OBD11 NOT READY. ON 6/10/20 I TOOK IT TO ANOTHER SMOG PLACE AND AGAIN FAILED DUE TO OBD11 NOT READY. I THEN HAD THE SYSTEM RESET. DROVE IT FOR OVER 40 MILES AND TOOK IT TO THE SAME PLACE FOR SMOG AND AGAIN OBD11 NOT READY. I SPOKE TO BAR AND THEY CAN'T FIGURE THIS OUT. I NOW HAVE TO DEAL WITH THE REF AND THEY NOTED THAT THEY CAN PASS ME DUE TO THE AMOUNT OF MONEY I'VE SPENT TRYING TO CORRECT THIS OBD11 NOT READY. I EVEN REPLACED THE UPSTREAM OXYGEN SENSORS FOR NO REASON. I HAD A DIAGOSTIC PERFORMED AND THERE'S NOTHING WRONG WITH MY CAR. WHAT ARE YOU DOING ABOUT THIS OXYGEN SENSOR ISSUE?
Electrical system, Other or unspecified, Engine, Oct 23, 2019
THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKED BY THEMSELVES. THE WINDOWS WILL OPEN ON THEIR OWN ESPECIALLY THE LIFT WINDOW IN THE BACK WHEN DRIVING OR SITTING STILL. THE PANIC ALARM GOES OFF WITHOUT A REASON.IT WILL START ON IT'S OWN IN THE MIDDLE OF THE NIGHT OR IN A PARKING LOT. MAKES NO DIFFERENCE WHETHER I AM THERE OR NOT .DEALERSHIP SAYS THEY CAN NOT GET IT TO DO THESE THINGS.IT BOUGHT THE VEHICLE IN JUNE AND IT HAS BEEN HAPPENING SINCE THEN.
Power train, Vehicle speed control, Other or unspecified, Aug 3, 2019
JULY 8, 2019 I WAS DRIVING MY 2010 JEEP GRAND CHEROKEE LAREDO ON A BUSY HIGHWAY IN A CONSTRUCTION AREA OF THE HIGHWAY WHEN JEEP STARTED LOSING SPEED AS IF IT HAD SWITCHED ITSELF INTO NEUTRAL. I WAS IN VERY HEAVY TRAFFIC WHEN THIS HAPPENED. I MANAGED TO GET JEEP OUT OF THE WAY OF HEAVY TRAFFIC BEHIND ME. I WAITED ABOUT FIVE MINUTES THEN TURNED THE WIN KEY ON AND JEEP STARTED UP AND I DROVE LESS THAN A MILE JEEP STARTED LOSING SPEED AGAIN BARELY MOVING. MANAGED TO COAST OFF TO SIDE OF ROAD. WAITED AGAIN FOR ABOUT FIVE MINUTES TURN KEY ON JEEP STARTED UP AGAIN. DROVE ABOUT TWO MILES SAME THING HAPPENED AGAIN. LET JEEP SIT FOR A FEW MORE MINUTES AT WHICH TIME I WAS THINKING THIS JEEP IS A DEATH TRAP WAITING TO HAPPEN. STARTED JEEP UP AGAIN AND THIS TIME I MANAGED TO GET HOME WITHOUT ANY MORE LOSS OF SPEED AS IF JEEP WAS IN NEUTRAL MODE. I AM NOW VERY UNEASY EACH TIME I DRIVE MY JEEP WORRYING IF IT WILL DO THIS AGAIN. VERY DANGEROUS SITUATION TO BE IN.
Other or unspecified, Jul 18, 2019, crash, fire
ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH BROKEN RIBS AND STERNUM. PARAMEDICS TOOK ME TO THE HOSPITAL FOR EMERGENCY TREATMENT. I WAS HOSPITALIZED FOR FOUR DAYS AND TOOK SIX WEEKS TO RECOVER PARTLY WITH THE HELP OF HOME CARE SERVICES.I WAS THE SOLE DRIVER OF THE VEHICLE, NONE ELSE WAS INJURED. POLICE IMPOUNDED THE VEHICLE FOR INVESTIGATION, REMOVED BLACK BOX. I HAVE THE POLICE REPORT. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Other or unspecified, Jul 8, 2019
THE AIR ON THE PASSENGER SIDE DOES NOT HEAT UP. EVEN SET ON THE HIGHEST TEMPERATURE, THE AIR COMING OUT IS COLD AND A CLICKING SOUND COMES FROM NEAR THE GLOVE BOX.
Other or unspecified, Jul 8, 2019
THE KEY FOBS REQUIRE EXCESSIVE PRESSURE TO INSERT INTO AND REMOVE FROM THE IGNITION.
Electrical system, Other or unspecified, Dec 3, 2018
THE IGNITION SWITCH WON'T START MY JEEP PUT KEY IN AND NOTHING NO CLICKS NO TRYING TO START NOTHING THEN AFTER SOMETIME IT WILL START THEN AGAIN IT WON'T START
Other or unspecified, Nov 30, 2018
KEY FOBS DO NOT LAST LONG ENOUGH; THIS IS UNACCEPTABLE; MANUFACTURERS SHOULD BE MADE RESPONSIBLE FOR DESIGNING A MAJOR ELEMENT OF VEHICLE FUNCTION AS THIS TO LAST THE LIFE OF THE VEHICLE AS ANY NORMAL KEY WOULD OPERATE.
Other or unspecified, Apr 23, 2018
TRANSMISSION - NOT SHIFTING OR SLUGGISH SHIFTING FROM 1ST TO 2ND TAKING TURNS DELAYED SHIFTING WHEN ON FREEWAY DOES NOT SHIFT PAST 1ST GEAR HAPPENS FROM DEAD STOP OR WHEN TAKING TURN AT 10 MPH IS THIS A RECALL ISSUE? OR WHAT IS THE CAUSE THIS HAS BEEN HAPPENING INTERMITTENTLY SINCE OCTOBER 2017
Structure, Other or unspecified, Dec 6, 2017
MY INTERIOR PASSENGER DOOR HANDLE BROKE WHILE OPENING THE DOOR TO EXIT THE VEHICLE.
Power train, Electrical system, Other or unspecified, Oct 1, 2015
I WAS DRIVING ALONG ON THE HIGHWAY ABOUT 65 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT OIL LIGHT AND THE 23. ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT ALL CAME ON IN THAT ORDER AND THE ENGINE JUST DIED.. NO SAFE PLACE TO PARK AND NO POWER STEERING BUT WAS ABLE TO GET IT IN A DRIVEWAY OFF THE ROAD.. IT WOULD CRANK BUT NOT TURN OVER.. HAD TO HAVE IT TOWED HOME.. CALLED CHRYSLER TO SEE IF IT HAD ANY RECALLS AND THEY SAID THERE WERE NONE..THEN HAD IT SCANNED READ P0340 CAMSHAFT SENSOR HAD THAT REPLACED STILL DID NOT WORK.. THE MECHANIC CALLED TWO DAYS LATER AND SAID THAT IT WAS THE TIPM MODULE AND HAD IT TOWED OVER TO THE DEALERSHIP.. HE SAID HE HAD TO DIG TO FIND THE RECALL AND THAT MY JEEP WAS MANUFACTURED IN FEBURARY 2010 AND IT FALLS INTO THE RECALL.. THIS IS NOT THE FIRST TIME I HAVE HAD ELECTRICAL ISSUES SUCH AS THE RADIO SHUTTING DOWN AND RESTARTING FOR NO REASON THE REMOTE HAVING NEW BATTERIES AND NOT UNLOCKING THE VEHICLE..