2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: engine
358 reports, newest first. Show all
Engine, Fuel/propulsion system, Jun 1, 2026
The car shut off and I can’t get it back on it does not jump I tried replacing the alternator but that’s not it
Engine, Fuel/propulsion system, Mar 23, 2026
Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.
Electrical system, Engine, Feb 5, 2026, fire
On February 3, Tuesday drove home from work. The battery light came on. I Drove to AutoZone and they placed it on Diagnostic reader. The diagnostic reader said that the battery had no charge. They told me I need a new battery. I replaced the battery. The next morning, I placed the jeep into auto start. So the Jeep can warm up. When I went outside, there was smoke coming from underneath the hood of the Jeep. I quickly turn off the Jeep and pop the hood. My husband open the hood and can see smoke coming from the alternator. He turned around to turn off his vehicle that was running. I started to video recording the incident and stopped it right away when I started to see flames coming out of the alternator. My husband and I quick action was to grab snow that was next to the Jeep to throw it onto the alternator to put the fire out. It took multiple piles of snow that the husband went and grabbed the fire extinguisher and sprayed the alternator to extinguish the fire. Once the fire was extinguished. We kept an eye out to make sure everything was good. We left the hood up to cool things down. We called morgan Towing to have the Jeep towed to their location to look at the situation. Morgan Towing picked the jeep up on February 4 Wednesday. They replaced the serpentine belt and the alternator. They called us to let us know the Jeep was done. Picked up the Jeep today, February 5 Thursday. I Drove it literally down the street and I can smell strong odor of smoke along with the battery light came back on. I turned back around and brought it back to Morgan Towing. I called my auto insurance and waiting to hear back from them. I am going to call the Dodge Jeep dealership and see what they have to say if if there’s was any recall on the Jeep. Upon my research so far, I didn’t see no recall but again I’m gonna call the dealership.
Electrical system, Engine, Nov 13, 2025
My check light is blinking and then it stop says I have a random misfire and I done replaced coils spark plugs fuel injectors and I done paid ppl to look at it they none really know what's wrong and I have from my crankshaft sensor all the way up to my cylinder 2 rewired bc my crank wouldn't let my car start got that fixed and I stil have the issue and it just has the misfire and dont know where its coming from..
Engine, Oct 30, 2025
My Jeep 2011 Jeep Grand Cherokee was repaired under Recall P54 (NHTSA 14V-530) on October 20, 2016, which was supposed to fix a fuel-pump relay defect that could cause engine stalling. Despite the recall repair, stalling continued and worsened, forcing me to pay $573.56 for an independent repair on July 16, 2024 to restore safe operation. Jeep later issued Recall V62 (NHTSA 19V-813) in 2019, acknowledging that the earlier P54 recall fix was defective and could fail due to silicon contamination. I did not receive notice of V62 until late summer 2025, long after paying for repairs. Jeep denied my reimbursement request, citing lack of prior contact and the fact that repairs were done by an independent shop. This is unfair and contrary to federal recall reimbursement policy, since the defect was safety-related, the original recall fix failed, and Jeep admitted that V62 was issued to correct P54’s failure. I request that NHTSA review this case and ensure Stellantis/Jeep complies with recall reimbursement obligations under 49 CFR §573.13.
Electrical system, Engine, Aug 27, 2025
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing a fuel pump relay failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 158,660.
Electrical system, Engine, Jul 8, 2025, fire
Alternator caught fire
Engine, Jun 20, 2025
The engine oil filter housing cooler (part number is: 5184294AE) are made of dissimilar materials (plastic and aluminum) and with normal hot oil temperatures the materials expand and contract at different rates causing failure of the part and leaks. The leak causes loss of engine oil and engine coolant that can sudden engine damage while driving putting the driver and passengers at risk. This seems to affect not only this 2011 Jeep Grand Cherokee vehicle with a 3.6 Liter engine, but almost all 3.6 Liter engines in other Chrysler, Jeep, Dodge, and Ram vehicles.
Engine, May 2, 2025
There is a Customer satisfaction report P01 for timing chain and timing chain guides for 2009-2012 vehicles equipped with the 5.7L Hemi. My vehicle is now undrivable because of this issue and caused piston and valve damage. Because of my VIN not being listed for this recall I am now facing a $9500 engine replacement due to this issue.
Electrical system, Other or unspecified, Engine, Oct 28, 2024
Since I bought it at the dealership the car hesitates to start, I took it several times and they couldn't find the fault, they said it could be a problem with the battery so I changed it and it kept doing the same thing. thing, they told me what the tank was. of gasoline I took it to a Nhtsa office and they told me that they would change the part, over time I had the same problem again but now a year has passed and the car no longer starts, from the beginning they have not helped me solve the problem problem. problem problem that comes from the factory.
Engine, Oct 11, 2024
Check engine light flashing! Engine misfire and valve grinding a groove in the cam shaft from cylinder #8. There is a service bulletin issued but no recall or warranty coverage for repair and replacement! They know that they have a problem but don’t want to pay for a recall to repair it! I still have all of the parts from the repair!
Wheels, Engine, Fuel/propulsion system, Jul 22, 2024
Fuel Cap recovery error light comes on and when taken to the dealership and diagnosed they replaced the fuel cap twice in 2 years. Still presenting the same problem. Engine Rocker arm and camshaft failure on 3.6L V6 Pentastar engine. Stability control problem when driving on rough highway roads at highway speeds makes the vehicle over correct in a left or right direction out of lane almost causing accidents. New shocks & struts, and check of the stability control systems has not corrected the problem
Power train, Electrical system, Engine, Jun 6, 2024
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 126,000.
Electrical system, Engine, Forward collision avoidance, Mar 14, 2024
Foward Collision Warning light stays on no matter what. Vehicle turns off randomly at different times without warning. No power steering no power breaks nothing, vehicle just dies on the freeway, going through intersections.
Engine, Feb 24, 2024
2011 Jeep Grand Cherokee stalled while driving. While slowing down to make a turn, engine stalled out. Power steering and power brake disappeared. If someone was at the light while I was turning, they would have been hit. The first time (known) - was two days ago, with mileage approx 110,000. The second time was this morning, while at a stop. On checking online, this has been reported by other owners of the same make and model. This is a safety hazzard and should be a repairable manufacture recall. Fortunately it hasn't resulted in an accident - yet - with this vehicle.
Steering, Engine, Fuel/propulsion system, Jan 9, 2024
Greetings, after 3 dealership attempts to correct the TIPM - NHTSA 19V813000 recall, my Jeep still stalled 4 times at highway speeds. I narrowly averted being rearended several times. I am terrified to drive the vehicle! I have yet another dealership appointment Friday, January 12, 2024 to correct the issue. Previous visits could not reproduce the problem or show any code errors. There were no warnings at all during these malfunctions, only the loss of braking and power steering did I realize the vehicle had stalled. Are there any remedies afforded to me at this point from Chrysler? The vehicle has only 124,000 miles. I've been extremely lucky that I haven't crashed or injured another party to date, but I fear it could happen at any time since this is my only transportation to and from work.
Engine and engine cooling, Dec 11, 2023
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stopped, turn the vehicle off, and then opened the door to reset the system. The contact restarted the vehicle and started to drive under 50 MPH to prevent the failure from reoccurring. The vehicle was taken to the dealer seven times and diagnosed with a failed thermostat. The contact stated that the thermostat had been replaced seven times. The manufactured was not made aware of the failure. The approximate failure mileage was 90,000.
Electrical system, Service brakes, Engine, Sep 20, 2023
My vehicle in the last 2 days has randomly shutoff completely while driving on the highway. I was able to place in neutral, then restart the vehicle thank goodness without being rear-ended or a collision. The vehicle has been repaired before (NHTSA Campaign ID: 19V813000) and (Chrysler's recall number V62). The vehicle at this point I fear is too dangerous to drive. I am going to have the car towed to the dealership in hopes of reinstalling the fuel pump relay hack. There are many of the same complaints online from other drivers with the same vehicle. Something else needs to be done about this soon before someone gets killed.
Engine, Fuel/propulsion system, Sep 12, 2023
The vehicle randomly shuts off as I’m driving. It happened about a month ago on a very busy highway and then again today on a major street in my hometown. I’ve taken it to the shop twice and they cannot duplicate the issue or find a problem with it. I’m nervous it’s going to shut off at the wrong time and something bad happen. I don’t know what to do.
Steering, Electrical system, Engine, Aug 28, 2023
My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my Jeep (2011 Grand Cherokee Laredo) since 2013, two years after I purchased the car brand new. I want to know why Chrysler was not ordered to replace the TIPM with a new part? This has been happening to my car frequently and I have known other people with Jeep, Ram, and Durango problems with stalling while driving.
Electrical system, Other or unspecified, Engine, Apr 20, 2023
This vehicle stops while driving. It happens when it comes to a stop or slow down. Will turn off. In some instances I have lost my power brakes. This has been happening since November of 2022. The dealership has replaced the recall part, the fuel pump relay. Still happens. They thought it could be low transmission fuel. No, still happened. They have driven it over 100 miles and it wouldn’t replicate for them so they say they cannot fix it because there is no check engine light on. This is a safety hazard.
Engine, Apr 9, 2023
Engine stalled at highway speed on a highway, safety of family and motorists endangered as vehicle coasted to side of highway, vehicle would not restart, check engine light on. Codes indicated camshaft sensor issue. Inspection revealed by technician that timing components came loose from engine block and interfered with timing chain which in turn snapped causing catastrophic valve train component damage. Engine determined to needing replacement because of irreplaceable camshaft bearings in engine block. All failed components are retained for further inspection. Estimated repair is $5-7k. Warranty expired as mileage is 170000.
Electrical system, Engine, Fuel/propulsion system, Nov 19, 2022
Tipm is malfunctioning constantly draining my battery, headlight flickers random check engine codes sporadically… just has been a complete nightmare trying to diagnose
Engine, Visibility, Nov 15, 2022
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the blower fan had become defective; as a result, the defroster failed to operate as needed. The contact initially took the vehicle to an independent mechanic who could not diagnose the failure. The contact then took the vehicle to a dealer where she was informed that the relay had burned out causing the TIPM (Totally Integrated Power Module) to fail. The contact was then given an estimate for the repair of the fan, the relay, and the TIPM. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown.
Power train, Engine, Fuel/propulsion system, Sep 11, 2022
Carbon like smell entering cabin, engine stalling, and check engine light on. Ginn Chrysler Dodge Jeep Ram in Covington Georgia stated they performed the recall repairs for the fuel relay wiring harness in June 2022 and the brake booster recall fix last week. The break booster recall is still showing unrepaired, and the stalling, fumes entering the inside of the Jeep is worse. The Jeep did not have a check engine light show up until after it left the CDJR service center. Due to dispute with the dealership that sold the vehicle putting an extended warranty in the paperwork, that I was not provided in writing yet its cost was added to the Jeep, the CDJR service center claimed the Jeep required $5700 worth of work to its HEMI V8 5.7L engine but they could not begin the work until I consented to the warranty providers $450.00 fee to teardown the engine for further diagnostics. I could not consent to something I was not provided it writing, so the Ginn CDJR refused to move forward and claimed they performed the last recall repair. They have refused to provide repair records and invoices. They also stated the Jeep is "driveable" when notifying me they would not fix it. Three weeks prior, as it was in their service center for three weeks, the service center instructed me not to drive it.