2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: engine
358 reports, newest first. Show all
Engine, Dec 30, 2015
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 10 MPH, THE ENGINE STALLED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 02/04/16*LJ *TR
Engine, Dec 18, 2015
I WAS DRIVING ON THE HIGHWAY TO WORK IN THE PASSING LANE, WHEN THE RPM'S WENT WAY UP AND THEN WAY DOWN. I HEARD A LOUD NOISE COMING FROM UNDER THE HOOD AND LOSS OF POWER FROM ENGINE. NO ENGINE LIGHT INDICATOR WAS ON BEFORE THIS HAPPENED OR ANY SORT OF INDICATION THIS WAS ABOUT TO OCCUR. I PULLED OVER AND HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP INDICATED THAT THE CRANKSHAFT WAS BROKEN INTERNALLY AND THAT THIS IS A DEFECT OF WORKMANSHIP AS I CAN SHOW RECORDS OF EVERY OIL CHANGE ON THIS VEHICLE. THE DEALERSHIP IS OFFERING NO GOOD WILL AND CHRYSLER REFUSES TO HELP AS THE MILEAGE IS 114,000. I STILL OWE CLOSE TO $13,000 ON THIS VEHICLE AND TO REPLACE THE ENGINE IT IS GOING TO COST $7,800.
Other or unspecified, Electronic stability control (ESC), Engine, Dec 1, 2015
MY CAR WILL STALL AND THEN ACCELERATE VERY QUICKLY. IF I AM DRIVING AND TRYING TO ACCELERATE MY CAR WILL STALL ALMOST CUTTING OFF. THIS USUALLY HAPPENS AROUND A SPEED OF 25/30 MILE PER HOUR. I ALSO EXPERIENCED DECELERATION WHILE DRIVING ON THE HIGHWAY AT 60/65 MPH. THIS IS VERY SCARY. ALSO WHEN I AM IN REVERSE MY TRANSMISSION MAKES A KNOCKING SOUND. MY ENGINE LIGHT CONSTANTLY COMES ON. HEAT VAPORS COMES FROM THE HOOD OF THE CAR.
Service brakes, Engine, Nov 27, 2015
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE ABS AND CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 51,033.
Steering, Service brakes, Engine, Nov 23, 2015
REPLACED TIPM 15 MONTHS AGO. TODAY, TURNING INTO PARKING LOT CAR STALL. LOST ALL POWER STEERING, NO BRAKES, NO ENGINE. HAD TO RESTART WHILE COASTING. DECELERATING AT 45 MPH MAKING A LEFT TURN.
Electrical system, Engine, Nov 19, 2015
THE ENGINE SHUTS OFF RANDOMLY WHILE DRIVING
Engine, Fuel/propulsion system, Nov 18, 2015
ENGINE SHUT OFF WHILE DECELERATING FROM 40MPH AT APROX. 15MPH WHILE COMING TO A STOP SIGN. THIS HAS HAPPENED AS RECENTLY AS LAST MONTH. ALL INSTRUMENTS, RADIO ETC. REMAINED POWERED. NO WARNING LIGHTS. DEALER CAN'T SEEM TO IDENTIFY ISSUE. PREVIOUS RECALL FOR FUEL RELAY WAS COMPLETED IN 2014. PREVIOUS NHTSA ID NUMBER: 10783730
Engine, Nov 16, 2015
MY CAR WOULD NOT START ON A NUMBER OF OCCASIONS--THE STARTER WOULD MAKE NOISE BUT THE ENGINE WOULD NOT START. IT USUALLY STARTED ON THE SECOND OR THIRD TRY. I RECEIVED A RECALL NOTICE FOR DEFECTIVE TIPM UNIT BUT WAS TOLD THAT THE PART WAS NOT IN STOCK. WELL OVER A YEAR LATER, THE COMPANY STILL DOES NOT HAVE ANY IN STOCK. IN ADDITION, I HAVE EXPERIENCED MY HORN RANDOMLY DOING OFF (SOUNDS LIKE THE PANIC ALARM) EVEN THOUGH THE CAR WAS RUNNING AND IN MOTION. JEEP SHOULD BE MUCH MORE PROACTIVE ABOUT THIS AS AN STALLS DURING DRIVING AS A RESULT OF A TIPM DEFECT COULD CASE BODILY HARM TO THE DRIVER, PASSENGERS, AND OTHERS ON THE ROAD.
Electrical system, Engine, Nov 11, 2015
VEHICLE HAS COMPLETELY SHUT DOWN WHILE DRIVING 5 TIMES IN THE RECENT PAST. 1X19 OCT; 2X31 OCT; 2X7NOV. THE VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING. THIS IS VERY DANGEROUS AS ALL POWER IS LOST FOR BREAKS, STEERING, AND OBVIOUSLY NO ACCELERATION. CHRYSLER SAFETY RECALL P54 HAS BEEN APPLIED PRIOR TO THESE ISSUES. DEALER AND CHRYSLER ARE CHARGING ME CUSTOMER (AT MY EXPENSE) TO FLASH NEW SOFTWARE FILES ON THE VEHICLE COMPUTERS. I SENSE THIS IS VERY LIKELY A MUCH BROADER SAFETY ISSUE AND AM HOPING OUR GOVERNMENT (NHTSA) OFFICIALS WILL INVESTIGATE BEFORE SOMEONE IS INJURED AS A RESULT OF THIS.
Electrical system, Engine, Nov 11, 2015
SINCE SAFETY RECALL P54 WAS APPLIED, MY VEHICLE HAS COMPLETELY DIED WHILE DRIVING ON 5 SEPARATE OCCASIONS 1 ON 19OCT, 2ON31OCT, AND 2ON7NOV. THE VEHICLE IS CURRENTLY AT SAM LEHMAN CHRYSLER JEEP DEALERSHIP IN PEORIA, IL. THEY CLAIM THAT I NEED NEW SOFTWARE AT MY EXPENSE TO ADDRESS THE VEHICLE SHUT DOWNS. ATTACHED TRANSCRIPT IS WITH CHRYSLER. THEY DO NOT APPEAR TO TAKE THIS SAFETY ISSUE VERY SERIOUSLY.
Steering, Service brakes, Engine, Nov 10, 2015
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND CAUSED A LOSS OF BRAKING AND POWER STEERING ABILITY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
Steering, Service brakes, Engine, Oct 28, 2015
THE ENGINE SEEMED TO LOSE POWER AND THE POWER STEERING AND BREAKS LOST POWER AS WELL. WAS MERGING FROM THE HIGHWAY ON TO A MAIN STREET IN A CITY. THE VEHICLE WAS NEARLY INOPERABLE BUT I WAS ABLE TO STOP IT AND RESTART IT. BUT THE BRAKES AND STEERING WERE LOCKED.
Engine, Oct 20, 2015
ENGINE SHUTS OFF WHILE DRIVING WITHOUT WARNING. THIS HAS OCCURRED TWICE WHILE DECELERATING ON THE HIGHWAY. DEALER CAN NOT IDENTIFY PROBLEM, NO OPEN RECALLS ON VEHICLE.
Electrical system, Exterior lighting, Engine, Oct 17, 2015
1. THE VEHICLES HEAD HAS TO BE REPLACED DUE TO BAD VALVES AT ONLY 59,000 MILES. 2. THE FRONT RIGHT TURN SIGNAL STOPPED WORKING, AND IS BURNING THE BULB SOCKET AND HEADLIGHT HOUSING. IT WAS DETERMINED BY AN INDEPENDENT MECHANIC THAT THE TIPM MODULE IS GOING BAD CAUSING SHORTS, AND OTHER ELECTRICAL ISSUES. (THE DEALER CLAIMS IT IS A BURNED BULB SOCKET, BUT WE TESTED THE SOCKET, AND ENTIRE SYSTEM AND FOUND THE TRUE PROBLEM) 3. THE HORN STOPS WORKING RANDOMLY, AND SOMETIMES WHEN IT DOES WORK ITS ONLY THE HIGH TONE. THIS PROBLEM IS ALSO TRACED BACK TO A FAULTY TIPM MODULE.
Engine, Oct 9, 2015
CHECK ENGINE LIGHT INDICATING CYLINDER # 2 MISFIRE AND AN ENGINE TICKING SOUND. I'M RESEARCHING THE ISSUE WITH CHRYSLER AND I'M SEE A LOT OF PROBLEMS WITH THIS ISSUE BUT I DON'T SEE ANY RECALLS.
Vehicle speed control, Engine, Fuel/propulsion system, Oct 3, 2015
PRIOR TO RECEIVING THE CURRENT RECALL ON MY 2011 JEEP GRAND CHEROKEE, I WAS MERGING ONTO THE FREEWAY AND MY JEEP LOST COMPLETE POWER. I STARTED TO PANIC BECAUSE THERE WAS NOTHING I COULD DO TO CONTROL MY JEEP. LUCKILY, I WAS ON THE OUTSIDE LANE AND JUST COASTED TO A STOP. THEN, I SAT THERE FOR ABOUT 10 MINUTES WHILE I CALLED MY WIFE TO LET HER KNOW SHE WOULD NEED TO COME GET ME. THEN, I WENT TO SEE IF MY JEEP WOULD DRIVE ONE MORE TIME AND IT DROVE OFF JUST FINE. THEN, WHEN I RECEIVED THIS NOTICE I CALLED THE JEEP DEALERSHIP TO ASK THEM TO FIX MY JEEP DUE TOT HE RECALL AND THEY TOLD ME THAT THEY WERE WAITING ON PARTS AND WOULD LET ME KNOW WHEN THEY COME IN. HOWEVER, NOW MY AIR BAG LIGHTS ARE ON AS WELL AS MY TRACTION CONTROL LIGHT IS ON. I ALSO INTERMITTENTLY WHEN I PUSH ON MY BRAKES IT WILL FEEL AS IF I HAVE BEEN REAR-ENDED. WHEN I LOOK BEHIND ME THERE IS NOTHING THERE THAT WOULD INDICATE I HAVE BEEN REAR-ENDED.
Other or unspecified, Engine, Sep 27, 2015
I WAS OUT DRIVING FROM THE GROCERY STORE AND I WAS PRESSING ON THE BREAKS TO TURN A CURVE THE VEHICLE SPEEDED UP. I WAS ORIGINALLY GOING 25 MPH AND STARTED TO SLOW UP BECAUSE I WAS APPROACHING A CURVE BUT INSTEAD OF IT SLOWING DOWN IT SPED UP TO 35MPH WHILE GOING AROUND A CURVE. THANK GOD NO ONE ELSE WAS ON THE ROAD AT THAT TIME. TWO WEEKS LATER MY HUSBAND STATED THAT WHEN HE WAS DRIVING THE VEHICLE THE SAME EXACT THEN HAPPENED TO HIM. AT THAT TIME WE TOOK THE VEHICLE BACK TO GILMAN CHRYSLER AND JEEP IN HOUSTON TX WHERE WE PURCHASED THE VEHICLE FROM (8/10/14). THEY CLAIM THEY TESTED THE VEHICLE AND FOUND NOTHING WRONG WITH IT. MY HUSBAND AND I KEPT EXPLAINING TO THE SERVICE GUY THAT SOMETHING IS WRONG WITH THE VEHICLE AND WE DON'T WANT TO GET INTO AN ACCIDENT FOR AN ISSUE THAT CAN BE RESOLVED. THE SERVICE GUY STATED THAT THEY DID ALL THEY COULD BUT THEY WILL KEEP OUR INFORMATION ON FILE. I AM VERY UPSET WITH THIS SITUATION. MY HUSBAND AND I HAVE THREE CHILDREN IN WHICH ARE IN THIS VEHICLE ALL THE TIME. THERE HAVE BEEN SEVERAL RECALLS ON THIS VEHICLE AND NONE OF WHICH HAVE BEEN REPAIRED BECAUSE GILMAN CHRYSLER WOULD STATE THEY DON'T HAVE THE PART OR THEY DON'T SEE A RECALL AT THIS TIME. I WANT SOMETHING TO BE DONE ABOUT THIS NOW BEFORE SOMETHING TERRIBLE HAPPENS. I WILL NOT LET THIS SITUATION GO. I WILL CONTINUE TO FIGHT FOR A RESOLUTION UNTIL SOMEONE RESOLVES IT. PLEASE CONTACT ME IMMEDIATELY ABOUT THIS SITUATION AS THIS IS THE ONLY VEHICLE THAT WE HAVE.
Engine, Sep 24, 2015
THE VEHICLE STALLS WHILE DRIVING. WHEN THIS HAPPENS, IT IS VERY DIFFICULT TO STEER THE VEHICLE SAFELY OUT OF HARMS WAY. I AM IN FEAR FOR THE SAFETY OF MYSELF AND MY FAMILY. I HAVE HAD SEVERAL CLOSE CALLS WHERE WE ALMOST CAUSED AN ACCIDENT. THE FUEL PUMP RELAY SWITCH WAS REPLACED BY RECALL AND THE VEHICLE IS STILL STALLING. I HAVE CONTACTED JEEP CUSTOMER CARE VIA EMAIL AND BY PHONE AND THEY WILL NOT GIVE ME A CASE NUMBER. I TAKE THE VEHICLE TO THE DEALER AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. I DON'T WANT TO SELL THE CAR KNOWING WHOEVER PURCHASES IT COULD BE SERIOUSLY INJURED OR KILLED.
Service brakes, Engine, Fuel/propulsion system, Sep 21, 2015
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 11/19/15*LJ *TR
Power train, Engine, Sep 15, 2015
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WOULD NOT EXCEED 30 MPH WITH THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOORBOARD. THE WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Steering, Electrical system, Engine, Sep 13, 2015
THIS IS THE SIXTH TIME, TODAY, 9/13/15. I HAVEN'T BEEN KILLED YET, BUT IT'S A FUTURE POSSIBILITY. MY JEEP LOSES POWER AND WILL NOT STEER. IT HAPPENED WITH MY MOM AND MY ONLY CHILD IN THE JEEP. CHRYSLER TELLS ME EVERY TIME TO TAKE IT TO THE LOCAL DEALER, QUIRK JEEP IN MARSHFIELD, MA. I DO. THEY RUN THE EVER POPULAR 'DIAGNOSTICS' AND FIND NOTHING WRONG WITH IT. YET, IT KEEPS HAPPENING! THE LAST TIME IT HAPPENED, I WAS ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. STATE POLICE WOULD NOT ALLOW ME TO WAIT FOR AAA SO I HAD TO PAY OUT OF POCKET $120 TO BE TOWED OFF THE ROAD BY SOME NEANDERTHAL IN A TOW TRUCK. WHAT CAN I DO BEFORE I AM KILLED BY THIS VEHICLE? *THE LAST TIME IT HAPPENED WAS IN EARLY AUGUST OF THIS YEAR. I CONTACTED JEEP WITH THIS EMAIL AND WAS TOLD TO TAKE IT IN TO THE DEALER FOR 'DIAGNOSTICS.' I DID AND THEY FOUND NO PROBLEM AGAIN! MY JEEP IS AGAIN LOSING SPEED AND POWER STEERING. IT IS RANDOM. I AM DRIVING ALONG AND IT LOSES ACCELERATION AND POWER STEERING. I AM TERRIFIED TO DRIVE ON THE HIGHWAY EXPECT IN THE FAR RIGHT LANE AT MINIMAL SPEEDS. THIS IS A PROBLEM BECAUSE I AM A TRAVELLING SALESPERSON AND MUST BE ON THE ROAD ALL DAY, FIVE DAYS A WEEK. I TRAVEL UP TO 200 MILES A DAY. AS I INDICATED BACK IN DECEMBER, THIS IS MY FIFTH JEEP. QUIRK SAYS ALL THE RECALLS ON MY VEHICLE HAVE BEEN DONE AND THEIR DIAGNOSTICS CAN FIND NO REASON FOR THE LOSS OF POWER. HOWEVER, IT IS HAPPENING AND IT IS EXTREMELY DANGEROUS. ORIGINALLY, WHEN THIS FIRST STARTED HAPPENING, SHORTLY AFTER I BOUGHT THIS PRE-OWNED JEEP, I WAS TOLD THE TIPM RECALL WOULD CORRECT THESE PROBLEMS. OBVIOUSLY, IT HAS NOT. *IN ADDITION, I HAVE RANDOM ISSUES WITH MY KEY NOT WORKING OR MY CAR REFUSING TO TURN ON. I AM A SINGLE MOM WHO HAS TO WORK. I DO NOT HAVE THE FINANCIAL ABILITY TO BUY A NEW VEHICLE AND JUNK THIS JEEP. I NEED THIS VEHICLE TO WORK AS IT IS SUPPOSED TO WORK.
Engine, Aug 26, 2015
THIS IS THE SECOND TIME I'VE BEEN IN MY HOME WHICH HAS A CONNECTED GARAGE AND GONE OUT IN THE GARAGE TO FIND THE ENGINE RUNNING AND I KNOW FOR SURE IT WAS OFF WHEN PARKED. I BELIEVE THE ISSUE IS WITH THE KEY FOB AND OTHER ITEMS IN MY POCKET IT'S POSSIBLE TO INADVERTENTLY CAUSE THE KEY FOB'S REMOTE START TO BE PUSHED IN THE SEQUENCE NEEDED TO REMOTELY START THE VEHICLE. AT THAT POINT THE VEHICLE IS RUNNING AND YOU HAVE NO IDEA. THIS COULD RESULT IN DEATH IF THE DOOR TO THE GARAGE LEAKS AND THERE'S A BUILD UP OF CARBON MONOXIDE. I'VE ALSO EXPERIENCED BEEPS FROM THE CARS HORN LIKE YOU RECEIVE WHEN LOCKING THE VEHICLE WITH THE KEY FOB SO I KNOW IT WAS MOST LIKELY INADVERTENTLY STARTED. VERY UNSAFE.
Steering, Engine, Aug 17, 2015
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND THE STEERING COLUMN SEIZED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SIX DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Steering, Service brakes, Engine, Aug 12, 2015
VEHICLE STALLED ON A BUSY ROAD WHILE TRAVELING APPROXIMATELY 35 MPH. I WAS DECELERATING APPROACHING A TRAFFIC LIGHT AND LOST POWER STEERING, POWER BRAKES AND ENGINE SHUT DOWN. AFTER PLACING VEHICLE INTO PARK I WAS ABLE TO RESTART. THIS HAS HAPPENED TWICE IN THE LAST FEW MONTHS. THE DEALERSHIP IS NOT ABLE TO REPLICATE THE ISSUE OR TAKE FURTHER ACTION TO CORRECT THE ISSUE.
Steering, Service brakes, Engine, Jul 12, 2015
WHILE DRIVING 55 MPH ON THE FREEWAY THE ESC LIGHT CAME ON AND THEN MY ENGINE STALLED, POWER STEERING AND BRAKES SHUT OFF. I HAD TO GET TO THE SIDE OF THE ROAD AND SLOWLY COAST TO THE EXIT! WITH MY TWO KIDS (BOTH UNDER 4) IN THE CAR. TALK ABOUT SCARY!!!! I HAD MY CAR TOWED TO A JEEP SERVICE CENTER AND AFTER 4 DAYS WITH MY CAR - THEY SAID THEY COULD NOT DUPLICATE NOR FIND ANY ISSUES. I HAD TO PAY $200.00 FOR THAT ANSWER.WHICH I WAS NOT HAPPY WITH!!! THEN TODAY (JULY 12, 2015) WHILE SLOWING DOWN AT A STOP LIGHT - THE SAME THING HAPPENED AGAIN!!!!!