2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: electrical system
837 reports, newest first. Show all
Electrical system, Jun 24, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000(ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electrical system, Engine, Jun 23, 2016
WHEN SLOWING DOWN OR COMING TO A STOP, THE VEHICLE'S ENGINE WILL TURN OFF AND POWER STEERING WILL NOT WORK. IN ORDER TO START THE VEHICLE AGAIN, I NEED TO COMPLETELY STOP, PUT IT IN PARK AND START THE ENGINE. THIS HAS HAPPENED ON THE STREET AND FREEWAY. IT DOES NOT HAPPEN CONSTANTLY. I HAVE HAD TIMES WHERE IT HAPPENS 2 DAYS IN A ROW, ONCE A WEEK, AND ONCE A MONTH. I HAVE TAKEN THE VEHICLE TO A DEALER A FEW TIMES ALREADY, BUT THEY HAVE NOT BEEN ABLE FIGURE OUT WHAT THE ISSUE IS. AFTER HAVING THE VEHICLE AT THE DEALER FOR OVER 1 MONTH, I SPOKE TO A SENIOR TECHNICIAN THAT WORKS AT THE DEALER AND HE SAID IT IS A KNOWN ISSUE. HE TOLD ME THAT VEHICLES WITH THE 5.7L ENGINE AND THE PUSH TO START BUTTON HAVE BEEN HAVING THIS ISSUE AND THE ISSUE STARTS AROUND 30,000 TO 50,000 MILES AND THEY ARE NOT SURE WHAT IS CAUSING THE PROBLEM OR HOW TO FIX IT.
Electrical system, Interior lighting, Jun 20, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Jun 17, 2016, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE CONTACT HEARD A WHINING NOISE COMING FROM THE ENGINE AND A BURNING ODOR ENTERED THE VEHICLE. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE EMITTING FROM THE ALTERNATOR. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND DESTROYED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Electrical system, Jun 14, 2016, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. AFTER STARTING THE ENGINE, SMOKE APPEARED UNDER THE HOOD. IN ADDITION, A BURNING ODOR AND A WHINING NOISE WERE PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS SHUT OFF AND TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,200.
Electrical system, Jun 13, 2016, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH APPROACHING A STOP LIGHT, THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE GEAR SHIFTER WAS PLACED IN NEUTRAL AND, WHILE CHARGING THE VEHICLE'S BATTERY, SMOKE APPEARED UNDER THE HOOD ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Electrical system, Jun 13, 2016
TL* THE CONTACT OWNS A 2012 GRAND JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jun 10, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A NOISE FROM THE ENGINE COMPARTMENT. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE BATTERY WARNING INDICATOR AND ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE STALLED AND WOULD NOT RESTART, AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Electrical system, Jun 10, 2016
THE ALTERNATOR FAILED WHEN IN MOTION ON A CITY STREET AND LEFT ME STRANDED IN MY 2012 JEEP GRAND CHEROKEE V6 THAT HAS ONLY 50,000 MILES ON IT. THERE IS AN ALTERNATOR RECALL OUT FOR MOST 2012 V6 JEEPS, CHRYSLER, ETC; HOWEVER, I HAVE BEEN TOLD THAT THE RECALL DOES NOT APPLY FOR MY VEHICLE FOR SOME REASON EVEN THOUGH I HAD THE SAME ISSUE AS ALL THE OTHER VEHICLES THAT ARE INCLUDED IN THE RECALL. I AM HOPING THAT THEY DO RIGHT BY THEIR LOYAL CUSTOMERS AND EXPAND THE RECALL TO INCLUDE MY VEHICLE.
Electrical system, Jun 8, 2016
TIPM FAILURE AS I DROVE DOWN THE ROAD.
Electrical system, May 26, 2016
PROBLEM STARED APPROXIMATELY 2 WEEKS AGO. THE REAR HATCH ON THE VEHICLE WOULD NOT UNLOCK. ONCE I STARTED THE VEHICLE AND DROVE IT WOULD EVENTUALLY BEGIN WORKING AGAIN. ITS BEGINNING TO HAPPEN MORE FREQUENTLY AND NOW THE PASSENGER AND DRIVERS DOOR(S) ARE AFFECTED. I NOTICED IN MANY JEEP FORUMS THAT A STRONG POSSIBILITY EXISTS THAT THE TIPM IS BAD. I'VE ALREADY HAD MY VEHICLE IN FOR THE TIPM RECALL FOR THE FUEL PUMP. I DIDN'T HAVE ANY ISSUES BEFORE THE RECALL BUT NOW I'M NOTICING MORE "GLITCHY" ELECTRICAL ISSUES STARTING TO POP UP.
Electrical system, May 23, 2016
JEEP GRAND CHEROKEE RECALL 14V634000. CHRYSLER SUSTAINS THAT MY CAR DOESN'T QUALIFY FOR THIS RECALL. WHILE DRIVING THE BATTERY LIGHT CAME ON. FIVE MINUTES LATE THE ENGINE STALLED. I TRIED TO JUMP STARTED BUT THE JUMPERS GOT HOT IN A MATTER OF SECONDS RIGHT AFTER A CONNECTED THEM. AFTER II DISCONNECTED THE ALTERNATOR CABLE THE SHORT DISAPPEARED AND I WAS ABLE TO START THE CAR.
Electrical system, Service brakes, May 17, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE BRAKES AND THE ALTERNATOR. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Engine, May 17, 2016, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE BATTERY LIGHT ILLUMINATED. THE VEHICLE MADE A HUMMING NOISE AND THE VEHICLE STALLED SIMULTANEOUSLY WITHOUT WARNING. THE CONTACT STATED THAT THE BATTERY AND THE ALTERNATOR FAILED. THE POWER WINDOWS WOULD NOT ROLL DOWN WHEN PROMPTED BY THE DRIVER. FURTHERMORE, SMOKE APPEARED UNDER THE HOOD NEAR THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 57,459.
Electrical system, May 16, 2016
VEHICLE STALL WHILE RUNNING. WITHOUT ANY SYMPTOM IT JUST STALL,SUPER SCARE OF DRIVING THE JEEP. GOT THE RECALL FOR THE FUEL PUMP DONE AND THE PROBLEM STILL HAPPENING, HOW IS POSSIBLE THAT THIS VEHICLES REMAINS ON THE STREETS WHEN THERE IS HUNDREDS OF COMPLAINS ABOUT THIS, WHAT CAN BE WORST OF LOSING CONTROL OF YOUR CAR WHILE DRIVING AT HIGHWAY SPEEDS. MY LAST CHRYSLER EVER!
Electrical system, Apr 28, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, THE WINDSHIELD WIPERS MALFUNCTIONED, AND THE WINDOWS FAILED TO OPEN AND CLOSE. AFTER TURNING OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. ALSO, THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRELESS CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Electrical system, Service brakes, Engine, Apr 12, 2016
ABOUT A MONTH AFTER PURCHASING MY USED JEEP, I WAS COMING TO A STOP ON A CITY STREET AND MY JEEP POWERED OFF COMPLETELY. AFTER TAKING THE JEEP IN TO THE DEALERSHIP THEY FIXED THE FUEL PUMP RELAY, WHICH WAS RECALLED ,AND SENT ME ON MY WAY. SINCE THEN MY JEEP HAS POWERED OFF 5 TIMES (ONCE WHILE ENTERING THE HIGHWAY, TWICE WHILE EXITING THE HIGHWAY, ONCE WHILE MAKING A U-TURN UNDER THE HIGHWAY AND ONCE ON A CITY STREET) EACH TIME WHILE BRAKING. I'VE HAD NO POWER BRAKES OR STEERING EACH TIME.
Electrical system, Apr 8, 2016
ALTERNATOR NEEDED REPLACEMENT WAS NOT PART OF RECALL ON OTHER GRAND CHEROKEE MODELS. DID HAVE WARNING SO CAR WAS LEFT IN A SAFE PLACE BEFORE IT WOULD STALL.
Electrical system, Engine, Apr 7, 2016
I ENGAGED THE FACTORY INSTALLED REMOTE START IN SIDE MY GARAGE. WITHIN 3 MINUTES THE ENGINE WAS ON FIRE. THE FIRE ORIGINATED JUST IN FRONT OF THE PASSENGER SEAT BUT UNDER THE HOOD. I PRESSED THE START BUTTON IN ORDER TO TURN THE CAR OFF OF AUXILIARY. FLAMES ENGULFED THE ENGINE AND MY HOUSE.
Electrical system, Electronic stability control (ESC), Mar 26, 2016
WAS DRIVING WITH MY FAMILY, BATTERY LIGHT CAME ON AND CAR SHUT OFF AT THE LIGHT, CAR STARTED TO MAKE A WHISTLING NOISE BEFORE LIGHT CAME ON. RESTARTED CAR LIGHT WAS NO LONGER ON AND NOISE GONE. DROVE ABOUT 5 MILES ON THE HIGHWAY AND ALL THE DASH LIGHTS CAME ON. WINDSHIELD WIPERS TURNED ON THEN LOST COMPLETE POWER OF CAR. UNABLE TO STEER USE EMERGENCY LIGHTS OR BRAKES, LUCKILY WAS ABLE TO COAST TO A STOP AND NOT GET HIT. CAR TOWED TO OUR MECHANIC, MECHANIC SAID RECALL DUE TO DEFECTIVE ALTERNATOR. HAD IT TOWED TO LOCAL DEALERSHIP SJ DENHAM, CHRYSLER AND DEALERSHIP TELLS US THERE IS NO RECALL ON OUR CAR FOR ALTERNATER. 10-12 DAYS TO GET ALTERNATER. WON'T PROVIDE RENTAL OR LOANER. CAR SITS AT DEALERSHIP WAITING FOR ALTERNATER. CHRYSLER SAID THEY WOULD ASSIGN A CASE MANAGER AND MAKE IT UPSCALE CASE, THAT THEY WOULD CALL US WITHIN 48 HOURS, 2 DAYS LATER WE HAVE NOT RECEIVED A CALL. DEALER IS CHARGING OUR EXTENDED WARRANTY FOR THIS SERVICE AND SAID WE HAVE TO PAY 100.00 DEDUCTIBLE AND 40.00 FOR THE BELT THAT WAS DAMAGED. THEY ALSO WANTED 50.00 IF WE WANTED THEM TO LOCATE THE ALTER ER WITHIN 3 DAYS. WE DECLINED PAYING 50.00 STATING THIS SHOULD BE PART OF THEIR CUSTOMER SERVICE .
Electrical system, Mar 22, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,670.
Electrical system, Mar 14, 2016
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS DIRECTLY RELATED TO THE FAILURE. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL SINCE IT WAS EQUIPPED WITH AN 180 AMP INSTEAD OF AN 160 AMP ALTERNATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 05/18/16*LJ UPDATED 05/19/6.*JB
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Mar 10, 2016
TAKADA RECALL HAD RECALLS DONE CAR STILL HARD TO START AND NOW DIES WHEN DRIVING GETTING ANGRY WITH THE WHOLE CAR VERY DANGEROUS WITH KIDS IN CAR
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Mar 10, 2016
TAKADA RECALL TOOK CAR HAD 4 RECALLS DONE NOW HARD TO START AND WHILE DRIVE SHOUT DOWN
Electrical system, Structure, Engine, Mar 9, 2016, fire
ON THE FIRST OF MARCH, MY WIFE AND DAUGHTER WERE ABOUT TO START THEIR DAY IN THE USUAL WAY. SHE OPENED THE GARAGE DOOR AND USED HER KEY FOB TO REMOTE START OUR 2012 JEEP GC LIMITED ( AROUND 42K MILES) ( FACTORY INSTALLED REMOTE STARTER) SHE WALKED AWAY FOR LESS THAN 4 MINUTES AND RETURNED TO SEE SMOKE COMING FROM FRONT PASSENGER SIDE OF JEEP. SHE CALLED FOR ME, AND PUSHED THE AUX BUTTON TO BE SURE THE VEHICLE WAS OFF. I CAME RUNNING AND DESPITE MY ATTEMPTS TO OPEN THE HOOD AND BEAT BACK WHAT QUICKLY ESCALATED INTO OPEN FLAMES I RETREATED TO ENSURE MY FAMILY'S SAFETY AND TO BE SURE THE EMERGENCY RESPONDERS WERE CALLED. THANKFULLY I WAS ABLE TO REMOVE SOME POTENTIAL FUEL FOR THE FIRE BY REMOVING OUR SECOND CAR FROM THE GARAGE (ALSO A CHRYSLER) AND SECURING THE DOOR BETWEEN THE HOUSE AND GARAGE. LUCK INTERVENED WHEN THE FLAMES DESTROYED THE GARAGE DOOR ASSEMBLY CAUSING THE GARAGE DOOR TO FALL AND HELP REMOVE SOME OXYGEN FROM THE FIRE. EVENTUALLY FIRST RESPONDERS ARRIVED AND WERE ABLE TO KNOCK DOWN THE FIRE WITH FOAM . LATER THE FIREMEN PUSHED THE JEEP INTO THE DRIVEWAY TO ENSURE IT WAS DOUSED. THOUGH THE REMOTE START MAY NOT BE DIRECTLY RESPONSIBLE FOR WHATEVER ARC SPARKED THE FIRE, IT'S MY BELIEF THAT ITS USE CONTRIBUTED DIRECTLY TO THE CONDITIONS THAT CONFLAGRATED THE SITUATION. IF THE WIRING HARNESS IS OTHERWISE SUSPECT I WOULD NOT BE SURPRISED CONSIDERING RECENT REVELATIONS ON RELATED MODELS. THE VEHICLE WAS JUST REMOVED FROM THE SITE TODAY 3/9/2016 TO COPART FACILITY, BY INSURANCE COMPANY FOR FURTHER INVESTIGATION INTO THE SOURCE OF THE FIRE.