2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: electrical system
837 reports, newest first. Show all
Electrical system, Jan 6, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER. THE VEHICLE LATER RESUMED NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,000. UPDATED 02/24/15*LJ UPDATED 10/28/2015*JS
Electrical system, Jan 5, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V634000 (ELECTRICAL SYSTEM), AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE KEYLESS ENTRY WAS NOT WORKING IN ORDER TO ENTER THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Jan 5, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BATTERY WARNING LIGHT ILLUMINATED, THE DASHBOARD LIGHTS FLASHED ON AND OFF, AND THERE WAS A WHISTLING SOUND COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Electrical system, Jan 2, 2015
VEHICLE STARTED STALLING 12/5/14. STALLED AGAIN 12/7/14. TOOK IT TO DEALER 12/8/14 AND WAS TOLD 'COULDN'T DUPLICATE THE PROBLEM'. SINCE THEN IT HAS STALLED 3 TIMES WITH LAST 2 TIMES BETWEEN 12/27/17 AND 12/31/14. TOOK IT TO DEALER TODAY 1/2/15 AND WAS TOLD SAME THING. 'COULDN'T DUPLICATE THE PROBLEM. THANKFULLY IT HAS BEEN AT A LOW SPEED AND DURING BRAKING. I UNDERSTAND THAT IT IS OUT OF WARRANTY BUT THIS IS A SAFETY ISSUE. THANK YOU. *TR
Electrical system, Service brakes, Jan 2, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jan 2, 2015, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT PASSENGER'S SIDE OF THE VEHICLE. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT HAD ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Electrical system, Service brakes, Jan 2, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Dec 31, 2014
I DID NOT HAVE AN ACTUAL INCIDENT WITH THE VEHICLE - MY COMPLAINT IS ABOUT THE LACK OF ACTION FOR CERTAIN RECALLS. I RECEIVED A RECALL NOTICE ON AUGUST 22, 2014 STATING THAT THE BRAKE BOOSTER ON MY VEHICLE MAY PREMATURELY CORRODE AND INGEST WATER. IF THE WATER FREEZES, THE DRIVER MAY HAVE TO APPLY FORCE WHICH MAY SLOW THE DRIVER'S BRAKE REACTION TIME AND CAUSE A CRASH WITHOUT WARNING. QUITE A FRIGHTENING SCENARIO. I CALLED MY JEEP SERVICE CENTER AND THEY TOLD ME THAT THE REPAIR PART FOR THIS RECALL IS ON BACKORDER DUE TO A PARTS SHORTAGE. I WAS ASKED TO BE PUT ON A LIST AND THEY WOULD CALL ME WHEN THE PART ARRIVES. I CALLED THE SERVICE CENTER ON DECEMBER 18, 2014 (4 MONTHS LATER). I WAS TOLD THAT I AM NUMBER 124 ON THE WAITING LIST AND THAT THEY WERE ONLY AT NUMBER 40. I WAS TOLD THAT CHRYSLER ONLY SENDS THE SERVICE CENTER ONE REPAIR PART AT A TIME AND WHEN THEY COMPLETE ONE REPAIR, THEN CHRYSLER SENDS THEM ANOTHER REPAIR PART FOR THE NEXT CUSTOMER. I THEN ASKED THE SERVICE MANAGER IF IT IS DANGEROUS TO DRIVE THE VEHICLE WITH THIS FAULTY PART - HE DID NOT ANSWER ME - ALL HE SAID WAS THAT "HE KNOWS WHAT I KNOW". ALSO A FRIGHTENING SCENARIO. DURING THE 4 MONTHS THAT I HAVE BEEN WAITING FOR THIS REPAIR, I RECEIVED ANOTHER RECALL NOTICE FOR AN ALTERNATOR DIOIDE THAT MAY EXPERIENCE RAPID FAILURE IN WHICH VOLTAGE MAY DROP TO CRITICAL LEVELS AND DISABLE THE ANTILOCK BRAKES, THE ELECTRONIC STABILITY CONTROL, THE ELECTRONIC CONTROL MODULE, AND THE CENTRAL BODY CONTROLLER. THIS MAY LEAD TO VEHICLE SHUTDOWN AND/OR AN ELECTRICAL FIRE. THIS RECALL NOTICE STATES PLAINLY THAT "THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE CURRENTLY NOT AVAILABLE". CRAZY! *JS
Service brakes, Hydraulic, Electrical system, Service brakes, Dec 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/4/15*CN UPDATED 03/26/15*JB
Electrical system, Visibility, Service brakes, Dec 27, 2014
AROUND SEP OF THIS YEAR CHRYSLER NOTIFIED ME OF TWO RECALLS ON MY JEEP GRAND CHEROKEE; P36 / NHTSA 14V-391 (SUN VISOR WIRING) AND P14 / NHTSA 14V-154 (BRAKE BOOSTER CORROSION).. WHEN I CONTACTED THE LOCAL DEALER THEY TOLD ME TO WAIT UNTIL OCT AS THE MANUFACTURER DIDN'T HAVE PARTS AVAILABLE. I CONTACTED THE DEALER, PLANET JEEP IN FLAGSTAFF, AZ ON 10 OCT AND WAS TOLD CHRYSLER WAS RATIONING PARTS AND THAT THEY WOULD PLACE ME ON A LIST. I'VE BEEN IN THAT VIRTUAL QUEUE WAITING ON PARTS SINCE 10 OCVT 2014 AND EVERY TIME I CALL THE DEALER I'M STILL ON THE LIST. I CONTACTED CHRYSLER TO COMPLAIN ABOUT THE POOR SERVICE AS I'VE BEEN WAITING FOR PARTS TO FIX SAFETY PROBLEMS FOR GOING ON THREE MONTHS. I'VE BEEN THROUGH SEVERAL RECALLS OVER THE PAST 40-YEARS AND HAVE NEVER EXPERIENCED AN EXCESSIVE DELAY LIKE THIS. IT IS ACTUALLY EASIER TO GET MY MERCEDES BENZ REPAIRED AND THE NEAREST DEALER IS A 2 HOUR DRIVE FROM HEAR. CHRYSLER HAS DEMONSTRATED A LACK OF CONCERN AND NO SENSE OF URGENCY TO CORRECT TWO SAFETY ISSUES WITH MY VEHICLE. THEIR ADVISE TO ME WAS TO CONTINUE CONTACTING MY DEALER TO ENSURE I'M STILL ON THE WAITING LIST. *TR
Electrical system, Service brakes, Dec 26, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER INFORMED THAT THE MANUFACTURER HAD NOT RELEASED THE PARTS NEEDED FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Dec 23, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Dec 23, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE AND INFORMED THAT CONTACT WAS 450TH ON THE WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Service brakes, Hydraulic, Electrical system, Service brakes, Dec 22, 2014
2012 JEEP GRAND CHEROKEE CONSUMER ISN'T PLEASED WITH DEALER DOING RECALL REPAIRS ONCE A WEEK *CN THE CONSUMER WAS INFORMED HIS VEHICLE WOULD ON FEBRUARY 16, 2015, BECAUSE THERE IS A WAITING LIST. RECALL NUMBERS 14V154000 AND 14V391000. *JB
Steering, Electrical system, Service brakes, Dec 18, 2014
BATTERY LIGHT CAME ON AFTER APPROXIMATELY 5 MILES OF DRIVING AFTER STARTING THE CAR, ON 10/5/14. THIS PATTERN CONTINUED FOR TWO DAYS, AND ON THE MORNING OF 10/8/14 THE CAR STOPPED RUNNING COMPLETELY WHILE I WAS PULLING INTO THE PARKING LOT OF THE AUTO SHOP TO HAVE IT LOOKED AT. WHILE DRIVING, I LOST POWER STEERING AND ABS BEFORE THE CAR STALLED COMPLETELY A FEW MOMENTS LATER. I HAD TO HAVE THE ALTERNATOR REPLACED WITH ONLY 50,000 MILES ON THE VEHICLE. SEVERAL DAYS LATER I LEARNED OF A NEW RECALL ON CHRYSLER VEHICLES DUE TO ALTERNATOR PROBLEMS, AND TODAY I LEARNED MY VEHICLE WAS NOT A PART OF THIS RECALL BECAUSE I HAVE A 180 AMP ALTERNATOR, AND THOSE RECALLED WERE 160 AMP. I AM CHOOSING TO REPORT THIS INCIDENT BECAUSE I BELIEVE THE FAILURE OF MY ALTERNATOR COULD HAVE CAUSED SERIOUS INJURY TO MYSELF OR OTHER DRIVERS IF I HAD BEEN TRAVELING AT HIGH SPEED WHEN THE BATTERY DIED, AND I BELIEVE THE 180 AMP ALTERNATORS SHOULD BE INVESTIGATED FOR A POSSIBLE RECALL. *TR
Electrical system, Dec 18, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 15, 2014, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE AND SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V63400 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Electrical system, Dec 9, 2014
2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A SAFETY RECALL. *TGW THE CONSUMER STATED IT HAS BEEN OVER THREE MONTHS SINCE SHE RECEIVED THE RECALL LETTER, AND THE PARTS WERE NOT AVAILABLE. *JB
Electrical system, Dec 8, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Electronic stability control (ESC), Service brakes, Dec 7, 2014
I AM SITTING ON 3 RECALLS ON MY VEHICLE LIST ABOVE, BRAKE SHIELD, VISOR WIRING, AND NOW ALTERNATOR PROBLEM. I AM NOT VERY HAPPY WITH 3 RECALLS THAT THEY DON'T HAVE PART FOR, AND THE DEALERSHIP CAN NOT TELL ME IF AND WHEN PARTS WILL BE IN, I AM TO THE POINT I DON'T WANT THIS VEHICLE ANYMORE BECAUSE OF THESE ISSUES. I DON'T WANNA WAIT TILL THERE IS A INJURY OR FATALITY. I WANT THIS RESOLVED OR VEHICLE REPLACED. I AM GUESSING THE AIR BAGS WILL BE NEXT KNOWING THERE IS A RECALL ON THEM ON OTHER VEHICLES. *TR
Electrical system, Engine, Dec 6, 2014
THE ENGINE WOULD TURN OVER, BUT IT WOULD NOT START. IT WOULD START AGAIN AFTER TEN MINUTES OR SO. IT HAS HAPPENED THREE TIMES AND BEEN TO THE DEALER TWICE. THE DEALER SAYS THEY DO NOT KNOW WHAT IS WRONG AND CAN'T FIX IT. THE INTERNET HAS INFORMATION INDICATING THAT CHRYSLER KNOWS ABOUT THE PROBLEM BUT DOES NOT HAVE THE PARTS TO FIX IT. APPARENTLY, IT COULD BE AN ISSUE WITH THE TIPM. *TR
Electrical system, Dec 5, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 4, 2014
NO START. HAS BEEN HAPPENING REPEATEDLY. *TR
Electrical system, Dec 2, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 2, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.