2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: electrical system
837 reports, newest first. Show all
Electrical system, Engine, Fuel/propulsion system, Nov 30, 2020
THE LATEST INCIDENT HAPPENED SUNDAY 11/29/20. PRIOR TO THIS, THE EVENT HAS HAPPENED AT LEAST 4 OTHER TIMES. WHILE DRIVING AT HIGHWAY SPEED 55-70 AND SLOWLY COMING DOWN TO A STOP ON A RAMP OR TURNING THE VEHICLE WHILE DECREASING SPEED, THE ENGINE WILL STOP RUNNING. NO VISUAL OR AUDITORY WARNINGS HAPPEN, YOU'RE ONLY AWARE WHEN YOU FEEL THE POWER STEERING HAS GONE AWAY, AND THE TACHOMETER READS ZERO RPM. I HAVE BEEN ABLE TO SAFELY PULL OFF AND STOP IN EACH EVENT, THE VEHICLE NEEDS TO BE CYCLED OFF AND THEN RESTARTED. THE SAFETY CONCERN IS THIS EVENT COULD HAPPEN INTO LEFT TURN ACROSS ONCOMING TRAFFIC WITH NO ABILITY TO ACCELERATE OUT OF HARMS WAY.
Electrical system, Fuel/propulsion system, Nov 30, 2020
DUE TO THE SAFETY RECALL V62 I'VE EXPERIENCED MULTIPLE INCIDENTS OF MY 2012 GRAND CHEROKEE STALLING WHILE DRIVING. WITHIN 6 MONTHS I'VE HAD THE RELAY SENSORS REPLACED TWICE (NO CHARGE) AND A NEW FUEL PUMP, $1,200 OUT OF POCKET AND MY JEEP STILL STALLED. THIS IS NOW THE 4TH TIME MY JEEP IS SITTING AT THE DEALERSHIP WITH NO FIX AND FCA WILL NOT REIMBURSE ME FOR A RENTAL. MY CASE MANAGER FROM FCA SAID I AM OUT OF WARRANTY, SINCE WHEN DOES A SAFETY RECALL FALL UNDER A WARRANTY? SO EITHER I DRIVE AN ACCIDENT WAITING TO HAPPEN OR CONTINUE TO PAY FOR A RENTAL SO THAT I CAN GET BACK AND FORTH TO WORK. THIS IS UNACCEPTABLE THAT FCA STILL DOES NOT HAVE A FIX FOR THIS AND NOW INSTEAD OF A CAR PAYMENT I'M PAYING TWICE AS MUCH FOR A RENTAL.
Electrical system, Nov 24, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Nov 23, 2020, fire
I WAS DRIVING TO WORK ONE MORNING, WHEN I BEGAN TO SMELL SOMETHING BURNING. I THEN SAW SMOKE COMING FROM UNDER THE HOOD. I IMMEDIATELY PULLED OVER, ON THE SIDE OF THE STREET, TURNED THE VEHICLE OFF, AND POPPED THE HOOD. I SAW THAT THE ALTERNATOR WAS LITERALLY ON FIRE! IT THEN, BURNED OUT AND BEGAN TO SMOKE. I THEN, DISCONNECTED THE BATTERY AND CALLED A TOW TRUCK. NEEDLESS TO SAY, I HAD TO REPLACE THE ALTERNATOR. I THOUGHT THIS WAS RANDOM, UNTIL I SAW THE ISSUE ONLINE. I CONTACTED THE CHRYSLER, DODGE, JEEP DEALERSHIP WHERE I PURCHASED THE VEHICLE, BUT THEY SAID THEY KNEW NOTHING OF THIS ISSUE. CAN I BE REIMBURSED FOR THE PURCHASE OF THE REPLACEMENT ALTERNATOR?
Electrical system, Nov 18, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO HESITATE WITH BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AUTONATION DODGE RAM ARAPAHOE (10743 E ARAPAHOE RD, CENTENNIAL, CO 80112; (303) 578-6107) WHERE THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Electrical system, Nov 17, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, WHILE MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO OPERATE CORRECTLY AND BECAME DIFFICULT TO STEER. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY, SHIFTED THE VEHICLE INTO NEUTRAL, TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GLENDALE DODGE CHRYSLER JEEP (900 S. BRAND BLVD, GLENDALE, CA 91204, (818) 242-4161) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Electrical system, Engine, Nov 15, 2020
ON TWO OR THREE OCCASIONS IN THE LAST YEAR, WHEN I GO TO START THE ENGINE, THE ENGINE CRANKS MANY TIMES, BUT WON'T START. I WOULD TYPICALLY BELIEVE THIS TO BE A "NO FUEL TO THE ENGINE" ISSUE OR "NO SPARK", BUT ONCE I'M ABLE TO STOP THE CAR FROM CRANKING (WHICH HAS BEEN AN ISSUE) AND ATTEMPT TO START THE ENGINE AGAIN, IT DOES SO WITHOUT INCIDENT. IT MAKES ME THINK THAT THERE IS AN ELECTRICAL ISSUE IN THE IGNITION SYSTEM. THERE IS NO RHYME OR REASON AS TO WHEN THIS HAPPENS OR MAY HAPPEN.
Electrical system, Engine, Nov 15, 2020
THIS VEHICLE HAS ON AT LEAST FOUR SEPARATE OCCASIONS IN THE LAST 2 YEARS JUST SIMPLY STOPPED RUNNING. TO BE CLEAR, EACH TIME I WAS IN THE MIDDLE OF DRIVING SOMEWHERE AND THE ENGINE WOULD JUST STOP. EACH TIME, I WAS DRIVING SOMEWHERE LOCALLY AND ON CITY STREETS. THE FIRST FEW TIMES THIS HAPPENED, I WAS EITHER STOPPED AT A STOP SIGN, OR STOPPED AT A RED TRAFFIC LIGHT, AT WHICH, I EITHER "FELT" THE ENGINE STOP, OR I REALIZED IT WHEN I WENT TO PROCEED AFTER THE STOP AND GOT NO REACTION FROM THE CAR WHEN I HIT THE GAS AND TRIED TO PROCEED ON MY WAY. THESE TIMES, I SIMPLY TURNED OFF THE IGNITION, AND STARTED THE ENGINE AGAIN. I DON'T REMEMBER AND DIDN'T TAKE NOTE OF WHETHER ALL ELECTRICAL HAD TURNED OFF OR NOT. BUT THE MOST RECENT TIME THIS HAPPENED WAS VERY CONCERNING. IT WAS JULY 10TH, APPROXIMATELY 11PM, AND I WAS DRIVING ON A LOCAL BOULEVARD AT APPROXIMATELY 40-45MPH WHEN, AGAIN, THE ENGINE JUST STOPPED. THIS OF COURSE, DISABLED POWER STEERING AND POWER BRAKES. HEADLIGHTS AND RADIO CONTINUED TO WORK. THANKFULLY, I WAS ABLE TO SAFELY PULL OVER AND TURN ON MY HAZARDS. I THEN TURNED OFF THE IGNITION, AND WAS ABLE TO START THE ENGINE AGAIN. THE CAR HAS NOT REPLICATED THE ISSUE SINCE THEN, BUT I HAVE TO CONSIDER THIS WHEN I TAKE MY FAMILY FOR A DRIVE/TRIP. I HAVE TO CONSIDER THEIR SAFETY, AND THE THOUGHT THAT IT COULD JUST STOP IN THE MIDDLE OF A TURN OR AT HIGH SPEEDS ON THE FREEWAY, OR BOTH, IS VERY CONCERNING. THE FACT THAT THE ENGINE JUST STOPS, (AND DOESN'T SPUTTER OR SHUDDER OR SHAKE TO A STOP) MAKES ME BELIEVE THIS IS AN ELECTRICAL PROBLEM.
Electrical system, Nov 12, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SHOULDER OF THE ROAD, RESTARTED, AND RESUMED NORMAL VEHICLE OPERATIONS. TATE DODGE CHRYSLER JEEP, INC (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 994-2737) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000. (RECALL RELATED INCIDENT) TS
Electrical system, Nov 2, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FARRISH CHRYSLER JEEP DODGE RAM (9610 FAIRFAX BLVD, FAIRFAX, VA 22031, (703) 273-0200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Nov 2, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TOWNE CHRYSLER DODGE JEEP RAM (5130 CAMP RD, HAMBURG, NY 14075; (716) 646-5200) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER A WHILE. THE CONTACT STATED THAT THE FAILURE TO START WAS INTERMITTENT HOWEVER, CURRENTLY THE VEHICLE WAS NOT ABLE TO BE STARTED. THE APPROXIMATE FAILURE MILEAGE WAS 46,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Electrical system, Oct 29, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE CHRYSLER JEEP DODGE (6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149 702-309-8000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT THE CONSUMER STATED JEEP REPLACED THE FAULTY FUEL PUMP BUT DISAPPOINTED THERE IS NO RESOLUTION AFTER THE 12 MONTHS. *TR
Electrical system, Oct 29, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 28, 2020
IT HAS BEEN ONE YEAR SINCE THE ANNOUNCEMENT OF RECALL # 19V-813 THERE IS STILL NO FIX AVAILABLE! THIS IS A DANGEROUS PROBLEM WITH MY CAR - WHEN WILL A FIX BE AVAILABLE AND WHY IS IT TAKING SO LONG TO DEVELOP?
Electrical system, Oct 23, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER WALSER CHRYSLER LOCATED AT 314 MAIN STREET, HOPKINS, MN 55343, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 20, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LESTER GLENN CHEVROLET (398 ROUTE 37E, TOMS RIVER, NJ 08753) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 13, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER HERITAGE CHRYSLER LOCATED AT 9219 HARFORD RD, PARKVILLE, MD 21234 WAS CONTACTED, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT INDICATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS AND EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
Electrical system, Oct 8, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER WORLD CHRYSLER LOCATED AT 681 SHREWSBURY AVE, SHREWSBURY, NJ 07702, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL AND FAILED TO START ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 5, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TRANSITOWNE JEEP CHRYSLER DODGE RAM WILLIAMSVILLE (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221; (716) 634-8000) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DEPRESSING ON THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 5, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KAHLO CHRYSLER DODGE JEEP RAM (9900 PLEASANT ST, NOBLESVILLE, IN 46060) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 5, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR THE DEFECT WAS NOT YET AVAILABLE. RIVER FRONT CHRYSLER LOCATED AT 200 HANSEN BLVD, NORTH AURORA, IL 60542 AND THE MANUFACTURER WERE NOTIFIED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000.
Electrical system, Fuel/propulsion system, Sep 18, 2020
THERE IS A CURRENT RECALL ON MY JEEP, I WAS NOTIFIED OF OCTOBER OF 2019. IT IS NOW SEPTEMBER OF 2020, AND THERE IS NO RESOLUTION FOR THIS RECALL. MY TRUCK HAS HAD TROUBLE STARTING SEVERAL OCCASIONS. MANY OF THOSE TIMES I WAS LEFT STRANDED. IT EVENTUALLY WILL START AGAIN, SO FAR, BUT ONE DAY IT WILL NOT AND IT IS DUE TO THIS RECALL. THE TIPM NEEDS REPLACING AND IT IS A VERY EXPENSIVE JOB. (RECALL RELATED INCIDENT) TS
Electrical system, Sep 17, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER I.G. BURTON DODGE LOCATED AT 10420 OLD OCEAN CITY BLVD, BERLIN, MD 21811, WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Electrical system, Fuel/propulsion system, Sep 9, 2020
MY JEEP GRAND CHEROKEE OCCASIONALLY WON'T START. IT HAS TO STAND FOR A FEW MINUTES AND THEN STARTS. THIS HAPPENED ONCE OR TWICE A MONTH. THE DEALER STATED THAT THERE WAS A RECALL V62. (FUEL PUMP RELAY). I HAVE HAD THE RELAY REPLACED 3 TIMES, BUT NOT THE ORIGINAL AS SEEMINGLY IT IS NOT YET AVAILABLE. THE CAR HAS NEVER STALLED OR ACTED STRANGELY ONCE GOING. THE AGENT HAS FITTED ANOTHER RELAY, BUT NOW SAYS THAT THEY HAVE TO INSTALL A WCM, ELV AND KEYS. A DIAGNOSTIC WAS DONE AND SHOWED UP SOME ERRORS AFTER PUTTING IN THE LAST RELAY. WHEN WILL THE CORRECT RELAYS BE MANUFACTURED, AS I DO NOT WANT TO GO TO GREAT EXPENSE REPLACING OTHER PARTS IF IT IS STILL A RELAY ISSUE?
Electrical system, Engine, Sep 8, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FROM TO TIME TO TIME THE VEHICLE FAILED TO START FROM A COLD START. THE CONTACT HAD TO WAIT AND ATTEMPT TO RESTART THE VEHICLE. AN INDEPENDNENT MECHANIC CHECKED THE VEHICLE AND FOUND NOTHING WRONG. THE MECHANIC SUGGESTED THAT THE CONTACT USE FUEL INJECTOR FLUID TO AID IN STARTING THE VEHICLE WHICH WORKED FOR A SHORT TIME. THE CONTACT CALLED STERLING HEIGHTS CHRYSLER DODGE JEEP RAM (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313 (586) 413-9610) AND WAS PROMISED A CALLBACK THAT NEVER HAPPENED. THE RECURRED AND THE VEHICLE WAS RESTARTED AFTER NINE ATTEMPTS. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS AN INTERIM FIX HOWEVER, IT WAS NOT GUARANTEED TO FIX THE ISSUE. THE CONTACT RETRIEVED NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) WHILE RESEARCHING THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.