2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: electrical system
837 reports, newest first. Show all
Electrical system, Fuel/propulsion system, Dec 16, 2019
VEHICLE STALLS WITHOUT WARNING. VEHICLE IS IN MOTION, SLOWING TO TURN. USUALLY ON A RIGHT TURN NEAR BEGINNING OF TURN. POWER ASSIST STEERING AND BRAKING DISABLED. HAS HAPPENED APPROXIMATELY 10-12 TIMES SINCE PURCHASED IN FEBRUARY 2019. REPORTED TO DEALERSHIP ON MARCH 5, 2019, AT WHICH TIME WE WERE TOLD IT WAS A PREVIOUS RECALL AND THEY WOULD ORDER PARTS TO REDO RECALL. INFORMED TODAY THAT A NEW RECALL WAS ISSUED, BUT NO SOLUTION IS READY. REPORTING FOR NHTSA RECORDS.*DT *TR
Electrical system, Engine, Dec 4, 2019, fire
ALTANATER CAUGHT ON FIRE WHILE DRIVING RESULTING IN DAMAGES
Power train, Electrical system, Engine, Oct 31, 2019
WHEN I PRESS THE PUSH START AND THE BRAKE, THE ENGINE WILL STALL AND NOT TURN OVER. IT HAS HAPPENED MULTIPLE TIMES IN THE 4 YEARS I'VE HAD IT. THE LAST TIME I TRIED TO START IT, IT WOULD NOT CRANK. I USED JUMPER CABLES TO TRY AND REVIVE THE BATTERY. DOING THIS REVERTED POWER BACK TO MY VEHICLE, YET IT WOULD STILL NOT TURN OVER. I THEN HAD TO PUT THE KEYFOB INTO THE IGNITION AND TRY IT MANUALLY. STILL NOTHING WORKED AND MY CAR WILL NOT TURN OVER AND START. IT MAKES ONE CLICK, AND THEN NOTHING.
Electrical system, Oct 28, 2019
VEHICLE WILL NOT START DESPITE HAVING GOOD BATTERY, GOOD STARTER, GOOD PLUGS, AND GOOD FUEL PUMP. THIS HAS HAPPENED BEFORE RELATED TO FAULTY OIL PRESSURE RELAY AND FAULTY TIPM.
Electrical system, Oct 21, 2019
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT TOOK THE VEHICLE TO DEWEY DODGE CHRYSLER JEEP (3175 SE DELAWARE AVE, ANKENY, IA 50021, (855) 367-0915) WHERE THE RECALL REMEDY WAS PERFORMED. WHEN THE CONTACT'S WIFE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT CRANK OR START WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE HAD NOT OCCURRED PRIOR TO THE FAILURE. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE DEALER INITIALLY STATED THAT THE VEHICLE WOULD NOT START. THE DEALER INSTALLED TWO NEW RELAYS ON THE VEHICLE, WHICH ALLOWED THE VEHICLE TO RESTART. THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR A MONTH AFTER THE VEHICLE WAS SERVICED. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK, BUT NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,922. *JS
Electrical system, Seat belts, Fuel/propulsion system, Oct 20, 2019
THERE HAS BEEN A SPORADIC ISSUE WHEN TRYING TO START MY VEHICLE WHERE IT'LL MAKE AN ATTEMPT TO TURN OVER AND GET STARTED BUT IT'S GETTING STUCK AS IF IT'S MAYBE NOT CATCHING THE CORRECT AMOUNT OF FUEL. I'VE ALSO EXPERIENCED SEAT BELT ISSUES WITH MY SEAT BELT LIGHT ON AND BEEPING AS IF IT'S NOT ON BUT IT WOULD ALREADY BE PROPERLY BUCKLED IN. I ALSO HAD AN ISSUE WITH MY ENGINE COOLING SYSTEM THAT WAS CAUSE SOME SORT OF LEAK
Electrical system, Engine, Oct 16, 2019
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM AND DOVER DODGE CHRYSLER JEEP RAM (396 US-46, ROCKAWAY, NJ 07866, (973) 366-7000) WHERE IT WAS DIAGNOSED THAT THE BODY THROTTLE CONTROL AND WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 77,600. THE VIN WAS NOT AVAILABLE. *BF*JB
Electrical system, Oct 10, 2019
ON SEPT 21, 2019, JEEP'S TIPM FAILED CAUSING HATCH TO OPEN WITHOUT NOTICE, AND LIGHTS AND TURN SIGNALS TO BLINK WITHOUT ACTIVATION. WE HAD IT REPLACED AND PAID FOR THE REPAIR EVEN THOUGH TIPMS HAVE BEEN RECALLED DUE TO FUEL ISSUES. THIS REPLACEMENT TIPM FAILED AGAIN, CAUSING TURN SIGNAL TO FAIL AND NOT OPERATE. THIS "BAD" TIPM WAS REPLACED AGAIN ON OCT 10, 2019. PROBLEMS OCCURRED WHEN VEHICLE WAS IN OPERATION. *DT*JB
Electrical system, Fuel/propulsion system, Sep 30, 2019
WHEN THE CAR IS STATIONARY IT WILL NOT START WHEN THE BUTTON IS PUSHED. THE CAR SHUDDERS AND THE COMPUTER FREEZES. IT CAN ONLY START WHEN THE KEY IS USED IN PLACE OF THE PUSH BUTTON. IT SEEMS AS IF THE STARTER IS NOT RELAYING TO THE FUEL PUMP. THIS CAR UNDERWENT A BIG RECALL IN MARCH OF 2017. THE FUEL PUMP, FUSE BOX, BATTERY AND ALTERNATOR WERE REPLACED. IT WAS AT THE DEALERS FOR THREE WEEKS. THE JEEP BROKE DOWN AND HAD SMOKE COMING FROM UNDER THE HOOD. UNFORTUNATELY, WE RECEIVED THE RECALL NOTICE THREE DAYS AFTER THE PROBLEM OCCURRED, SO WE HAD TAKEN IT TO OUR MECHANIC. THEN WE HAD TO HAVE AN ADDITIONAL TOW TO THE DEALERSHIP. (RECALL R09)
Electrical system, Sep 27, 2019
THE ALTERNATOR BURNED OUT, BURNING OUT ALSO THE STARTER, THE WIRING HARNESS AND THE COMPUTER. THIS SEEMS SIMILAR TO THE RECALL ORDERED FOR SMALLER JEEP ENGINES, BY OUR P60/NHTSA 14V-634 RECALL. I WAS DRIVING THE CAR WHEN THE BATTERY LIGHT CAME ON. THE CAR REMAINED IN OPERATION. I DROVE IT TO A REPAIR SHOP WHICH FOUND THE ISSUES. WHEN I GOT TO THE SHOP, I COULD SMELL A BURNING ODOR. DATE OF 9/1/2019 APPROXIMATE.
Electrical system, Other or unspecified, Electronic stability control (ESC), Sep 19, 2019
WARNING LIGHTS ON DASH RANDOMLY COME ON AND OFF. BACK HATCH RANDOMLY OPENS WITHOUT ACTIVATION. HAPPENS WHEN VEHICLE IS STATIONARY AND MOVING.
Electrical system, Sep 13, 2019, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED, A CHIME WAS HEARD, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE WINDOWS ACTIVATED INDEPENDENTLY AND THE SUN ROOF ALSO STARTED TO OPERATE INDEPENDENTLY. THE CONTACT STATED THAT OTHER ELECTRICAL COMPONENTS BECAME INOPERABLE, THE AIR CONDITIONING STOPPED WORKING, AND THE INTERIOR LIGHTING FLICKERED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE FAILURE CAUSED A MINOR FIRE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 93,200.*DT *TR *DT*DT*JB
Power train, Electrical system, Other or unspecified, Sep 4, 2019
HAVING ISSUES WITH GEAR SHIFTING AND THE MAJOR COMPLAINT IS THE VEHICLE COMPLETELY SHUTS DOWN WITHOUT WARNING AND I HAVE HAD VEHICLE IN MULTIPLE TIMES FOR THE SAME ISSUE AND NO ANSWERS. THIS HAPPENS AS VEHICLE IS MOVING AND YOU HAVE TO PULL OVER WITH NO POWER NO STEERING NOTHING. SCARY DEAL. THIS HAS BEEN GOING ON FOR YEARS
Electrical system, Air bags, Engine, Jul 2, 2019
VEHICLE STRUGGLES TO START WHEN STARTER BUTTON ENGAGED.
Electrical system, Engine, Fuel/propulsion system, Jul 1, 2019
MY JEEP HAS AN IGNITION/STARTING PROBLEM. IT WILL TRY TO START BUT JUST KEEPS TURNING OVER. AFTER 10 SECONDS IT WILL STOP THEN IT WILL USUALLY START AFTER. ONLINE IT SAYS THE TIMP COULD BE THE PROBLEM.
Electrical system, Jul 1, 2019
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS DRIVEN FOR A SHORT PERIOD OF TIME AND PARKED, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. AN INDEPENDENT MECHANIC PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. *BF *AS
Electrical system, Electronic stability control (ESC), Service brakes, Jun 28, 2019
I HAVE HAD MULTIPLE LIGHTS POP UP ON MY DASH, USUALLY AFTER IT RAINS, BUT ONCE FOR NO REASON. I WILL BE DRIVING ANYWHERE FROM 20-65MPH AND THE LIGHTS WILL JUST POP UP. (ABS, BRAKE, AND TRACTION CONTROL LIGHTS) ONCE I TURN MY JEEP OFF AND BACK ON, IT DISAPPEARS. BUT WHEN THE LIGHTS ARE SHOWN, MY JEEP DRIVES A LITTLE DIFFERENTLY.
Electrical system, Other or unspecified, Engine, Jun 28, 2019
MY ENGINE LIGHT HAS DECIDED TO LIGHT UP IN MY JEEP RANDOMLY ONE DAY AFTER STARTING IT. AFTER SCANNING IT, IT SHOWS CODE P0522. THE RESEARCH I HAVE DONE HAS SHOWN IT USUALLY SHOWS THE OIL LIGHT WHEN IT IS THAT CODE. SO AS A RESULT, I HAVE HAD MY OIL CHANGED AGAIN AND I HAVE ORDERED A OIL PRESSURE SENSOR/SENDER HOPING THAT WILL FIX ALL MY PROBLEMS WHICH WILL BE INSTALLED NEXT SUNDAY (7/7/2019). I ALSO HAD TO CHANGE THE WATER PUMP BECAUSE IT HAD A CRACK IN IT, THE THERMOSTAT JUST FOR PRECAUTIONARY MEASURES, AND THE BELT BECAUSE IT HAD A TEAR IN IT ABOUT HALF THE SIZE OF THE WIDTH. ALL OF THIS TO TRY TO FIGURE OUT THE PROBLEM WITH THE ENGINE LIGHT AND THE SCANNER SHOWING THE CODE P0522. SO WE WILL SEE IF THAT ACTUALLY FIXES THE PROBLEM.
Electrical system, Jun 28, 2019
TAKATA RECALL TIPM CORROSION/FAILURE. TO DATE, MULTIPLE FUSES HAVE BLOWN RESULTING IN SYSTEM FAILURE AND NEEDED REPLACING. I WAS ADVISED DUE TO THE SUBSTANTIAL AMOUNT OF CORROSION IN THE TIPM MODULE, THE RESULT MAY LEAD TO SYSTEM WIDE SHORT AND POSSIBLE FAILURE OF ALL ELECTRONIC SYSTEMS.
Suspension, Electrical system, Electronic stability control (ESC), Jun 27, 2019
ELECTRICAL STABILITY CONTROL DOES NOT WORK PROPERLY IT SWAYS FROM AND REAR. MAINLY WHEN IT RAINS. ELECTRICAL SYSTEM A PROBLEM BETWEEN SIGNAL LIGHTS AND THE RADIO, WHEN THE SIGNALS ARE USE THE RADIO GOES OFF??? LIFT SUSPENSION SYSTEM OPERATE BY ITSELF, UP AND DOWN ON HIS OWN, AND THAT PROBLEM PREVENTS FOR THE SUV TO BE ALIGNED; ALSO THERE IS A SHAKING ON STEERING WHEEL WHEN ABOVE 55MPH. I DON?T KNOW IF THIS UNIT WAS TAKEN FOR SERVICE ON ANY OTHER SUBJECT LIKE; AIR BAGS, STEERING COMPONENTS, FRONT SUSPENSION OR ANY OTHER CAMPAIGN OF RECALLS. I?M THE THIRD OWNER AND HAVE TO FIND OUT THE HARD WAY. SINCERELY [XXX] USA. RETIRED INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Electrical system, Jun 16, 2019
VEHICLE WOULD CRANK MY NOT START. THIS WAS AN INTERMITTENT PROBLEM. ON JUNE 8, 2019, THE VEHICLE FAILED AND REQUIRED TO BE TOWED TO A SERVICE STATION. THE PROBLEM WAS DIAGNOSED AS A FAILURE OF THE TOTAL INTEGRATED POWER MODULE (TIPM).
Electrical system, Engine, Jun 6, 2019
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT TOOK MULTIPLE ATTEMPTS TO START THE ENGINE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Electrical system, Jun 3, 2019
I HAVE TAKEN MY JEEP IN TO THE DEALERSHIP THREE TIMES FOR AN ISSUE WITH REGARDS TO THE ENGINE CRANKING BUT NOT STARTING. THE DEALERSHIP HAS REPLACED THE KEY FOB AND IT IS STILL NOT ACTING RIGHT. TODAY JUNE 3, 2019 WILL MAKE THE FOURTH TIME TAKING MY TRUCK IN FOR THE SAME PROBLEM.
Electrical system, May 23, 2019
TIPM FAILURES, IPM SYSTEMS FAILURE, PCM MULTIPLE FAILURES AND BACK ORDER ON STEERING WHEEL MODULE... DEALER CAN'T FIX IT
Electrical system, Engine, May 2, 2019
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO START THE VEHICLE WITH THE MAIN KEY FOB. THE CONTACT STATED THAT THE SPARE KEY FOB HAD TO BE USED. ALSO, WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STARTED TO STALL. THE VEHICLE WAS TAKEN TO SCRANTON DODGE CHRYSLER JEEP RAM (LOCATED AT 1146 WYOMING AVE, SCRANTON, PA 18509, (570) 344-1261) WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE PART WAS REPLACED IN DECEMBER OF 2018, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RECEIVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED.