2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: engine
301 reports, newest first. Show all
Engine, Fuel/propulsion system, Apr 6, 2021
THE V62 RECALL DID NOT WORK FOR MY JEEP. IT WAS FINE FOR ABOUT 3 MOS (DIDN'T STALL WHILE DRIVING) AND THEN IT STALLED EXITING THE HIGHWAY. IN THE PAST YEAR I'VE HAD THE FUEL PUMP REPLACED, MULTIPLE 'FIXES' FOR THIS RECALL AND IT STILL STALLS.
Engine, Fuel/propulsion system, Mar 30, 2021
DESPITE RECALL V62 BEING 'FIXED' BY JEEP DEALERSHIP, VEHICLE CONTINUES TO STALL WHILE IN MOTION. OFTEN TIMES WHILE TURNING EITHER ON CITY STREETS OR HIGHWAY. AFTER MULTIPLE STALLS I STARTED KEEPING A LOG OF WHEN AND WHERE THEY OCCUR. THIS IS EXTREMELY DANGEROUS AND HAS CAUSED FOR SOME SCARY SITUATION ON THE HIGHWAY AND APPROACHING INTERSECTIONS. THE RECALL FUEL PUMP RELAY FIX HAS NOT CORRECTED THE PROBLEM.
Engine, Fuel/propulsion system, Mar 26, 2021
MY JEEP HAS BEEN STALLING MULTIPLE TIMES WHEN TRYING TO START IT. ONE NIGHT WHEN I TRIED TO START IT, IT WOULD NOT TURN ON. I BROUGHT IT TO THE DEALERSHIP AND THEY CHANGED THE FUEL RELAY ON IT, HOWEVER I JUST BROUGHT IT BACK 2 DAYS AGO FOR THE SAME PROBLEM. THEY REPLACED IT AGAIN, HOWEVER WHEN PICKING IT UP IT STALLED AGAIN.
Electrical system, Engine, Fuel/propulsion system, Jan 29, 2021
I TOOK MY JEEP TO HAVE FUEL PUMP RELAY AND ALTERNATOR RECALLS SERVICED AT NAPLETON JEEP IN KISSIMMEE FL AND THE CAR BROKE DOWN A FEW DAYS AFTER BEING SERVICED, HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY CHARGED ME $189 TO SAY IT WAS THE STARTER THAT WAS BAD AND QUOTED ME $800, I FELT PUT OFF AND GOT THE CAR TOWED TO A DIFF PRIVATE OWNED SHOP FOR A SECOND OPINION, THE MECHANIC DID A FULL DIAGNOSIS AND PROVIDED PROOF THAT THE STARTER IS GOOD AND ITS THE ALTERNATOR, STATED THAT THE DEALERSHIP NOT ONLY INSTALLED IMPROPERLY BUT THAT THE PART IS FAULTY,. GROUND WIRE WAS NOT CONNECTED TO THE ENGINE AND THEREFORE IT COULDN'T BE STARTED ALTERNATOR CHARGE WIRE INSTALLED IN AN INCORRECT POSITION AND TUGGING ON HARNESS AND PROTECTIVE COVER CAN'T BE PLACED OVER POWER WIRE ALTERNATOR NOT CHARGING AND GETTING EXTREMELY HOT, ALL OF WHICH SHOULD BE COVERED UNDER WARRANTY, SO I WENT BACK TO THE DEALERSHIP AND ASKED FOR THE SERVICE MANAGER, OSCAR, WHO TOLD ME HE WOULD NOT ONLY NOT REFUND ANY MONEY FOR THE MIS DIAGNOSIS BUT HE WOULD ALSO CHARGE ME FOR ANY FURTHER REPAIRS EVEN THO THE PART THAT WAS INSTALLED TWO WEEKS AGO IS THE ONE THAT HAS AND ISSUE AND SHOULD ONE STILL UNDER THE SAME WARRANTY. THEN I WAS HARASSED BY SERVICE MANAGER WHO THREATENED VIOLENCE ON MY FAMILY OVER THE PHONE. THE JEEP NOW EVEN ONCE REPAIRED COULD HAVE SO MANY ISSUES ARISE AS WELL BECAUSE OF THE NEGLIGENCE THIS DEALERSHIP HAS SHOWN, THE HAVE UNDERQUALIFIED AND UNSUPERVISED TECHNICIANS DOING JOBS THEY ARE NOT READY TO BE DOING ALONE. NOW I WORRY FOR MY SAFETY AND LONGEVITY OF MY VEHICLE. THE DEALERSHIP ALSO LEFT THE CAR RUNNING THE ENTIRE TIME THEY HAD IT. SO MY BATTERY WAS SHOT AND IT IS BRAND NEW. I HAVE ALL RECEIPTS AND DOCUMENTS AS WELL JUST YOUR WEBSITE ISN'T ALLOWING TO UPLOAD THEM ALL SO I INCLUDED A PHOTO TO SHOW HOW NEGLIGENT THIS DEALERSHIP WAS.
Electrical system, Engine, Fuel/propulsion system, Nov 30, 2020
THE LATEST INCIDENT HAPPENED SUNDAY 11/29/20. PRIOR TO THIS, THE EVENT HAS HAPPENED AT LEAST 4 OTHER TIMES. WHILE DRIVING AT HIGHWAY SPEED 55-70 AND SLOWLY COMING DOWN TO A STOP ON A RAMP OR TURNING THE VEHICLE WHILE DECREASING SPEED, THE ENGINE WILL STOP RUNNING. NO VISUAL OR AUDITORY WARNINGS HAPPEN, YOU'RE ONLY AWARE WHEN YOU FEEL THE POWER STEERING HAS GONE AWAY, AND THE TACHOMETER READS ZERO RPM. I HAVE BEEN ABLE TO SAFELY PULL OFF AND STOP IN EACH EVENT, THE VEHICLE NEEDS TO BE CYCLED OFF AND THEN RESTARTED. THE SAFETY CONCERN IS THIS EVENT COULD HAPPEN INTO LEFT TURN ACROSS ONCOMING TRAFFIC WITH NO ABILITY TO ACCELERATE OUT OF HARMS WAY.
Electrical system, Engine, Nov 15, 2020
ON TWO OR THREE OCCASIONS IN THE LAST YEAR, WHEN I GO TO START THE ENGINE, THE ENGINE CRANKS MANY TIMES, BUT WON'T START. I WOULD TYPICALLY BELIEVE THIS TO BE A "NO FUEL TO THE ENGINE" ISSUE OR "NO SPARK", BUT ONCE I'M ABLE TO STOP THE CAR FROM CRANKING (WHICH HAS BEEN AN ISSUE) AND ATTEMPT TO START THE ENGINE AGAIN, IT DOES SO WITHOUT INCIDENT. IT MAKES ME THINK THAT THERE IS AN ELECTRICAL ISSUE IN THE IGNITION SYSTEM. THERE IS NO RHYME OR REASON AS TO WHEN THIS HAPPENS OR MAY HAPPEN.
Electrical system, Engine, Nov 15, 2020
THIS VEHICLE HAS ON AT LEAST FOUR SEPARATE OCCASIONS IN THE LAST 2 YEARS JUST SIMPLY STOPPED RUNNING. TO BE CLEAR, EACH TIME I WAS IN THE MIDDLE OF DRIVING SOMEWHERE AND THE ENGINE WOULD JUST STOP. EACH TIME, I WAS DRIVING SOMEWHERE LOCALLY AND ON CITY STREETS. THE FIRST FEW TIMES THIS HAPPENED, I WAS EITHER STOPPED AT A STOP SIGN, OR STOPPED AT A RED TRAFFIC LIGHT, AT WHICH, I EITHER "FELT" THE ENGINE STOP, OR I REALIZED IT WHEN I WENT TO PROCEED AFTER THE STOP AND GOT NO REACTION FROM THE CAR WHEN I HIT THE GAS AND TRIED TO PROCEED ON MY WAY. THESE TIMES, I SIMPLY TURNED OFF THE IGNITION, AND STARTED THE ENGINE AGAIN. I DON'T REMEMBER AND DIDN'T TAKE NOTE OF WHETHER ALL ELECTRICAL HAD TURNED OFF OR NOT. BUT THE MOST RECENT TIME THIS HAPPENED WAS VERY CONCERNING. IT WAS JULY 10TH, APPROXIMATELY 11PM, AND I WAS DRIVING ON A LOCAL BOULEVARD AT APPROXIMATELY 40-45MPH WHEN, AGAIN, THE ENGINE JUST STOPPED. THIS OF COURSE, DISABLED POWER STEERING AND POWER BRAKES. HEADLIGHTS AND RADIO CONTINUED TO WORK. THANKFULLY, I WAS ABLE TO SAFELY PULL OVER AND TURN ON MY HAZARDS. I THEN TURNED OFF THE IGNITION, AND WAS ABLE TO START THE ENGINE AGAIN. THE CAR HAS NOT REPLICATED THE ISSUE SINCE THEN, BUT I HAVE TO CONSIDER THIS WHEN I TAKE MY FAMILY FOR A DRIVE/TRIP. I HAVE TO CONSIDER THEIR SAFETY, AND THE THOUGHT THAT IT COULD JUST STOP IN THE MIDDLE OF A TURN OR AT HIGH SPEEDS ON THE FREEWAY, OR BOTH, IS VERY CONCERNING. THE FACT THAT THE ENGINE JUST STOPS, (AND DOESN'T SPUTTER OR SHUDDER OR SHAKE TO A STOP) MAKES ME BELIEVE THIS IS AN ELECTRICAL PROBLEM.
Engine, Nov 9, 2020
THE ENGINE LIGHT IS ILLUMINATED SO WE TOOK IT FOR DIAGNOSIS TO A JEEP/CHRYSLER DEALERSHIP FOR DIAGNOSIS. THE DIAGNOSIS FOR MY VEHICLE IS LOW COMPRESSION IN CYLINDERS #1 AND #2 CAUSING A MISFIRE. THE CODE IS P0302. THE IRONY OF THIS DIAGNOSIS IS THAT CHRYSLER KNOWS ALL ABOUT THIS PROBLEM AND HAS ISSUED A CYLINDER HEAD EXTENSION WARRANTY FOR ONLY THE LEFT SIDE OF THE ENGINE. MEANING THAT CHRYSLER WILL REPAIR THE LEFT SIDE (UNDER WARRANTY) BUT WILL NOT WARRANTY THE RIGHT SIDE OF THE ENGINE THAT SUFFERS FROM THE SAME PROBLEM. CYLINDER #1 IS COVERED BY THE EXTENDED WARRANTY 10 YEARS 150,000 MILES AND CYLINDER #2 WAS COVERED UNDER THE ORIGINAL POWER TRAIN 5 YEARS 100,000 MILES AND WE ARE STILL UNDER 100,000 MILES ON THE VEHICLE. UNUSUAL WEAR AND FAILURE IN THE UPPER CYLINDERS AND VALVES ARE PERVASIVE PROBLEMS WITH 2011-13 JEEP GRAND CHEROKEES WITH THIS ENGINE I WAS ADVISED BY THE TECHNICIAN AT LARRY MILLER CHRYSLER THAT LKQ AND C&K DO NOT OFFER AFTERMARKET ENGINES FOR THIS MAKE AND MODEL SO THE FACTORY MOTOR SEEMS TO BE OUR ONLY HOPE. WE HAVE SUBMITTED A CLAIM TO CHRYSLER CORP AND AM GETTING THEIR "GENERIC AUTOMATIC EMAIL THAT STATES OUR CLAIN HAS BEEN CLOSED". ONE REPRESENTIVAE EVEN ASKED US TO SUBMIT THE STAMPED WORK ORDER AND ANY RECEIPTS, WHICH WE DID 10 DAYS AGO. TODAY WE CALLED TO ASK ABOUT OUR CLAIM AND ARE BEING TOLD IT HAS BEEN CLOSED AND THEY HAVE NOT GOVEN US ANY EXPLANATION OTHER THAN IT IS OUTSIDE THE WARRANTY. HOW CAN 1 SIDE OF THE ENGINE BE COVERED BUT THE OTHER SIDE IS NOT? WE BASICALLY HAVE TO PAY FOR A WHOLE NEW ENGINE AND LABOR COSTS TO THE TUNE OF $8,000. THIS VEHICLE HAS ALREADY HAD MULTIPLE RECALLS AND REPAIRS AND WE ARE DEVASTATED AT THIS POINT BECAUSE THIS ENGINE ISSUE IS EMOTIONALLY AND FINANCIALLY RUINING OUR FAMILY.
Engine, Fuel/propulsion system, Oct 19, 2020
MY WIFE WAS STRANDED WHEN THE ENGINE STOPPED AND WILL NOT RESTART. MECHANIC MADE US AWARE HE CANNOT FIX AS THIS IS AN ISSUE UNDER AN OPEN RECALL FOR THE VEHICLE SINCE NOVEMBER 2019. I CALLED A JEEP SERVICE CENTER WHO SAID THEY CANNOT APPLY THE RECALL WORK BECAUSE JEEP/FIAT HAVEN'T MADE THE PARTS AVAILABLE. MEANTIME WE NOW HAVE A JEEP WE STILL HAVE TO PAY FOR EVEN THOUGH IT CANNOT BE DRIVEN. THIS RECALL CAME OUT A YEAR AGO AND I AM TOLD ANOTHER YEAR COULD PASS BEFORE JEEP MAKES PARTS AVAILABLE TO SERVICE CENTERS. WHAT IN THE MEANTIME ARE IMPACTED JEEP OWNERS SUPPOSED TO DO, KEEP PAYING FOR VEHICLES THAT CANNOT BE DRIVEN? TWO YEARS BEING WITHOUT A VEHICLE IS COMPLETELY UNACCEPTABLE. (RECALL RELATED INCIDENT) TS WE HAD SHUT OFF THE ENGINE TO REFUEL AND THE ENGINE WOULD NOT RESTART, STRANDING US. OUR MECHANIC RULED OUT BAD GAS AND INDICATED THE TIPM HAS MALFUNCTIONED. RECALL 19V-813 ADDRESSES IT (JEEP'S RECALL FOR IT IS V62) BUT APPEARS ANOTHER YEAR WILL PASS BEFORE THE RECALL CAN BE DONE. THAT'S A YEAR AFTER THE RECALL WAS ANNOUNCED. AGAIN, UNACCEPTABLE.
Engine, Fuel/propulsion system, Oct 7, 2020
MY 2012JEEP GRAND CHEROKEE WILL STALL AS I'M COMING TO A STOP. IT DOESN'T ALERT WITH ANY CODES WHEN THIS HAPPENS. IT IS NOW DOING THIS ON A DAILY BASIS. THE BODY SHOP INFORMED ME THAT A PART IS STILL NOT AVAILABLE FOR THIS ISSUE. IT STALLED TRINING ONTO A ON-RAMP, WHILE I WAS IN A ROUNDABOUT, AS I APPROACHED A STOP SIGN. IT IS HAPPENING AT DECELERATION. NO CODE IS SENT ANY TIME IT STALLS. THE MUSIC IS TILL PLAYING, ALL LIGHTS ARE STILL ON. I KNOW IT HAS STALLED BECAUSE THE POWER STEERING IS OUT AND ENGINE IS OFF. I PUT THE CAR IN NEUTRAL PRESS THE BREAK AND STARTED BUTTON TO MAKE IT GO AGAIN. TOTALLY NOT SAFE WHILE IN A ROUNDABOUT LET ALONE ANYTIME.
Electrical system, Engine, Sep 8, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FROM TO TIME TO TIME THE VEHICLE FAILED TO START FROM A COLD START. THE CONTACT HAD TO WAIT AND ATTEMPT TO RESTART THE VEHICLE. AN INDEPENDNENT MECHANIC CHECKED THE VEHICLE AND FOUND NOTHING WRONG. THE MECHANIC SUGGESTED THAT THE CONTACT USE FUEL INJECTOR FLUID TO AID IN STARTING THE VEHICLE WHICH WORKED FOR A SHORT TIME. THE CONTACT CALLED STERLING HEIGHTS CHRYSLER DODGE JEEP RAM (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313 (586) 413-9610) AND WAS PROMISED A CALLBACK THAT NEVER HAPPENED. THE RECURRED AND THE VEHICLE WAS RESTARTED AFTER NINE ATTEMPTS. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS AN INTERIM FIX HOWEVER, IT WAS NOT GUARANTEED TO FIX THE ISSUE. THE CONTACT RETRIEVED NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) WHILE RESEARCHING THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Electrical system, Engine, Fuel/propulsion system, Sep 4, 2020
2012 JEEP GRAND CHEROKEE. IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL NHTSA RECALL #19V-813 & MANUFACTURER RECALL #V62. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. JEEP HAS EXPERIENCED SHUT-OFF WHILE DRIVING ON FREEWAY BUT NOBODY INJURED. BROUGHT VEHICLE TO DEALER AND THEY REPLACED FUEL RELAY AGAIN BUT WAS INFORMED THAT THERE IS STILL NO PART OR FIX FROM MANUFACTUER.
Electrical system, Engine, Fuel/propulsion system, Sep 3, 2020
I WAS PASSING A SLOW MOVING TRUCK ON A 2 LANE HIGHWAY WHEN MY JEEP LOST POWER FOR SEVERAL SECONDS. I CAME VERY CLOSE TO A HEAD ON COLLISION. THE JEEP HAS HAD A NO START PROBLEM SINCE I PURCHASED IT 5 YEARS AGO. IT HAS BEEN IN DEALERSHIP SERVICE DEPARTMENTS MULTIPLE TIMES FOR THE ISSUE WITH NO RESOLUTION WHEN STILL UNDER WARRANTY. ALL ONLINE RESEARCH POINTS TO A DEFECTIVE TIPM AND THERE ARE RELATED RECALLS. THE CURRENT OPEN SAFETY RECALL IS NUMBER V62 WITH FCA FOR THE FUEL PUMP RELAY WHICH IS PART OF THE TIPM. THE LOSS OF POWER IS ONE ISSUE THAT CAN BE CAUSED BY THE FAULTY TIPM, AS WELL AS THE NO START PROBLEM MY JEEP HAS HAD THE ENTIRE TIME I'VE OWNED IT. I CONTACTED FCA RECALL ASSISTANCE CENTER AND OPENED A CASE, INFORMING THEM THAT I ALMOST HAD A HEAD ON COLLISION DUE TO THEIR DEFECTIVE PRODUCT WITH AN OPEN RECALL. THEY TOLD ME THERE WAS NOTHING THEY COULD DO BUT NOTIFY ME WHEN A FIX WAS AVAILABLE. THIS RECALL WAS ISSUE ALMOST A YEAR AGO AND INVOLVES LIFE SAFETY. I HAVE NO CHOICE BUT TO CONTINUE DRIVING A VEHICLE THAT ALMOST KILLED ME 2 DAYS AGO BECAUSE FCA REFUSES TO FIX A DEFECTIVE PART FOR SEVERAL YEARS.
Electrical system, Engine, Sep 1, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE HESITATED TO START HOWEVER, WAS STARTED AFTER SEVERAL ATTEMPTS. THE CHECK ENGINE AND AIR BAGS WARNING LIGHTS WERE ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PIEDMONT CHRYSLER DODGE JEEP RAM (4015 CLEMSON BLVD, ANDERSON, SC 29621 (864) 305-4234) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Aug 11, 2020
A FUEL PUMP RELAY FAILURE RESULT IN A NO-START CONDITION.
Engine, Fuel/propulsion system, Aug 9, 2020
JEEP SENT A RECALL NOTICE WITHOUT HAVING A SOLUTION ON HAND. IT HAS BEEN 10 MONTHS SINCE THE RECALL. FUEL PUMP RELAY FAILURE CAN CAUSE MAJOR ACCIDENTS. MY VEHICLE HAS HAD CHECK ENGINE LIGHT SPONTANEOUSLY COME ON. I TOOK IT TO JEEP DEALERSHIP FOR A FIX AND THEY REFUSE TO DO ANYTHING ABOUT IT. I HAVE A SMALL CHILD IN THE SUV MOST OF THE TIME AND I AM CONCERNED FOR THE SAFETY OF THE CHILD. JEEP IS NOT WILLING TO WORK WITH ME ON A SOLUTION TO EITHER FIX THE VEHICLE OR SUPPLY A TEMPORARY REPLACEMENT UNTIL MY VEHICLE IS FIXED. PLEASE HELP!
Engine, Aug 6, 2020
AT APPROXIMATELY 120K MILES I BEGAN TO NOTICE A SLIGHT TICK COMING FROM THE DRIVER SIDE OF THE MOTOR. OVER THE NEXT 5K MILES I CHANGED THE OIL SEVERAL TIMES, SWAPPED PLUGS, COIL PACKS AND INJECTORS TO RULE OUT ANY POTENTIAL ISSUES. I ALSO DID A VISUAL INSPECTION OF THE EXHAUST MANIFOLDS. THE PROBLEM PERSISTED AND GOT WORSE. THERE WAS ALSO A CONSISTENT HESITATION UNDER MEDIUM TO HEAVY THROTTLE INPUT. I'M NOW AT 126K MILES AND HAD A CHECK ENGINE LIGHT - P0303 FOR CYLINDER 3 MISFIRE. I HAVE STARTED DISASSEMBLING THE MOTOR AND NOTICED THE LIFTER HAS SEIZED AND STARTED DESTROYING THE CAMSHAFT.
Electrical system, Engine, Jul 27, 2020, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING HOME THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE CONTACT PULLED OVER INTO A TIRE STOP AND THEY PUT OUT THE FIRE. THE VEHICLE WAS THEN TOWED TO A DEALER CLASSIC CHRYSLER DODGE JEEP RAM FIAT OF ARLINGTON (1111 I-20 FRONTAGE RD, ARLINGTON, TX 76018 682-206-3532). THEY STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THEY REPLACED THE ENGINE AND THAT CAUSED DAMAGE TO THE VEHICLE COMPUTER. THE BURNT ALTERNATOR AND PCM WERE REPLACED AS WELL. THESE REPAIRS WERE AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THE SAME THAT THERE WAS NO RECALL AND GAVE THE CONTACT A CASE NUMBER. THEY CALLED THE CONTACT BACK LATER AND SAID THEY WOULD NOT DO ANYTHING ELSE FOR THE CONTACT. THE FAILURE MILEAGE WAS 140,000. *BF *AS
Electrical system, Engine, Jul 24, 2020
TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50-55 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM (1130 AUTO MALL DR, LANCASTER, CA 93534(661) 948-8411) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE *BF *AS
Electrical system, Other or unspecified, Engine, Jul 22, 2020
IN 2019 MY ENGINE LIGHT WENT ON WITH CODE P0520 - OIL PRESSURE SENSOR. I REPLACED THE OIL PRESSURE SENSOR AND THE ENGINE LIGHT CAME BACK ON A MONTH LATER WITH THE SAME CODE P0520, SO I REPLACED THE OIL PRESSURE SENSOR FOR A SECOND TIME. LESS THAN A MONTH LATER I BEGAN GETTING A GENERIC CODE P06DD. I HAVE SENSE REPLACED THE OIL PRESSURE SENSOR A 3RD TIME ALONG WITH THE OIL FILTER HOUSING AND OIL PUMP. IT WAS FINE FOR ABOUT A WEEK BUT THEN CODE P0520 - OIL PRESSURE SENSOR RETURNED. THERE ISSUE IS NOT MECHANICAL AND NO ONE HAS BEEN MECHANICAL AS ALL OF THE PARTS ASSOCIATED WITH THE CODE HAVE BEEN REPLACED REPEATEDLY. NOBODY IS ABLE TO RESOLVE IT AND I CANNOT PASS INSPECTION UNTIL THEY DO.
Steering, Service brakes, Engine, Jul 1, 2020
THE ENGINE STALLED COMPLETELY WHILE I WAS AT A TRAFFIC SIGNAL, PREPARING TO MAKE A TURN ONTO A BUSY HIGHWAY. LOSS OF POWER TO BRAKES & STEERING SINCE THE ENGINE COMPLETELY SHUT DOWN. I SHIFTED THE VEHICLE INTO PARK, STARTED THE ENGINE AGAIN, SHIFTED INTO DRIVE BUT THE VEHICLE WOULD NOT MOVE. EVENTUALLY (IN A MATTER OF SECONDS) THE VEHICLE LUNGED FORWARD AND I WAS ABLE TO SAFELY DRIVE HOME.
Electrical system, Engine, Jun 22, 2020
TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE WHILE HIS SISTER WAS DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SOUTHERN CHRYSLER JEEP - GREENBRIER (414 S. MILITARY HWY, CHESAPEAKE, VA 23320, (757)424-4600) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Electrical system, Engine, May 22, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE EXPERIENCED A SLIGHT HESITATION WHILE DRIVING. THE CONTACT CALLED TELEGRAPH CHRYSLER DODGE JEEP RAM (12000 TELEGRAPH RD, TAYLOR, MI 48180, (734) 309-7247) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Electrical system, Engine, May 13, 2020
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT CALLED CLARK CRAIN CHRYSLER DODGE JEEP RAM (7245 US-61, ST FRANCISVILLE, LA 70775, (225)635-2900) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Fuel/propulsion system, Apr 8, 2020
VEHICLE STALLS UPON IGNITION. IT WILL SOMETIMES NOT START AGAIN FOR A MINUTE OR TWO. THE START PROBLEMS ARE WORSENING AS TIME PASSES. VEHICLE IS STATIONARY WHEN THIS PROBLEM OCCURS.