2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: engine
301 reports, newest first. Show all
Electrical system, Engine, Aug 21, 2017, fire
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND A HUMMING NOISE WAS HEARD UNDERNEATH THE HOOD. THE DRIVER SAW FLAMES UNDER THE HOOD AND THE VEHICLE IMMEDIATELY SHUT DOWN. THERE WERE NO INJURIES. NEITHER A POLICE REPORT NOR A FIRE REPORT WERE FILED. THE MANUFACTURER AND DEALER WERE CONTACTED (WESTBURY DODGE IN WESTBURY, NY, 855-477-5588) AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 77,000.
Steering, Electrical system, Engine, Aug 14, 2017
JEEP STALLS SUDDENLY WHILE DRIVING WITH NO INDICATION OTHER THAN THE LOSS OF POWER STEERING. THIS OCCURS REPEATEDLY AT DIFFERENT SPEEDS RANGING FROM 15 MPH IN THE CITY TO 60 MPH ON THE HIGHWAY. STALLING HAS OCCURRED WHEN SLOWING DOWN AND ALSO WHILE TURNING.
Power train, Electrical system, Engine, Aug 4, 2017
WHILE DRIVING HOME FROM WORK DURING RUSH HOUR TRAFFIC ON THE HIGHWAY, THE RED BATTERY LIGHT CAME FOR THE FIRST TIME SINCE I OWNED THE VEHICLE. WITHIN MINUTES OF THE LIGHT APPEARING, THE JEEP'S AIR CONDITIONING WENT OFF, ALL WARNING LIGHTS APPEARED ON THE DASHBOARD AND THE WINDSHIELD WIPERS TURNED ON (WITHOUT PROMPTING THEM). ALL THREE OF THESE THINGS HAPPENED WITHIN SECONDS OF EACH OTHER SO I TRIED TO PULL OVER TO THE SIDE OF THE HIGHWAY BUT THE JEEP LOST ALL POWER AND STALLED IN THE RIGHT LANE OF THE HIGHWAY. THERE WAS ABSOLUTELY ZERO POWER SO I WAS UNABLE TO TURN MY HAZARD LIGHTS ON OR PUT THE CAR IN NEUTRAL TO ROLL TO THE BREAKDOWN LANE (SEE ATTACHED PICTURE). I THEN HAD TO EXIT THE JEEP INTO ONCOMING RUSH HOUR TRAFFIC IN THE LEFT LANE AND LUCKILY MADE IT SAFETY TO THE SHOULDER WHERE I CALLED 911 AND TRIPLE A FOR A TOW. THE JEEP WAS TOWED TO MY LOCAL MECHANIC WHO SAID THE ALTERNATOR FAILED AND THAT HE HAD TO UNPLUG IT FROM THE BATTERY SINCE IT WAS STILL PRODUCING EXCESSIVE HEAT HOURS AFTER IT ARRIVED THERE. I THEN CALLED THE FCA CUSTOMER SERVICE AND REFERENCED RECALL T36, SINCE THE EXACT SAME THING HAPPENED AS THE DESCRIPTION PROVIDED (ALTHOUGH I DID NOT HAVE ANY RECALLS ON MY VIN). THEY PUT ME IN TOUCH WITH THE LOCAL JEEP DEALERSHIP TO SET UP AN APPT SO I PAID FOR ANOTHER TOW THERE. THE NEXT DAY I RECEIVE A CALL FROM THE SERVICE DEPT THAT MY ALTERNATOR FAILED, WHICH DRAINED MY BATTERY, WHICH BROKE MY MODULE POWERTRAIN CONTROL COMPUTER TOTALING $2,134 IN REPAIRS. THEY CANNOT CONFIRM NOR DENY THAT MY JEEP IS PART OF RECALL T36, BUT REGARDLESS SINCE MY VIN DOES NOT HAVE ANY RECALLS ON IT, THAT I HAVE TO PAY IN FULL AND THAT IF DOWN THE ROAD THERE IS A RECALL THAT I WILL GET REIMBURSED. I THEN CALL THE FCA CUSTOMER SERVICE BACK AND THEY CHECK THEIR INTERNAL SYSTEM AND CONFIRM THAT I AM NOT PART OF RECALL T36 AND THERE ARE NO OUTSTANDING RECALLS FOR MY JEEP.
Electrical system, Seats, Engine, Jul 13, 2017
I HAVE 4 RECURRING PROBLEMS WITH MY JEEP. FIRST, THE DRIVER'S HEATED SEATS PERIODICALLY WILL NOT WORK. SECOND, UPON STARTING MY CAR, IT WILL JUST STALL OR SHUT DOWN. THIS HAPPENS 2 TO 3 TIMES A WEEK. THIRD, THE CHECK ENGINE LIGHT CONTINUOUSLY COMES ON AND OFF (AND WHEN I GET IT CHECKED, I AM TOLD SOMETHING ABOUT THE THERMOSTAT, BUT HAVE HAD NO PROBLEMS WITH IT OVERHEATING). FINALLY, THE CRUISE CONTROL ON/OFF BUTTON WILL NOT WORK SOMETIMES. I HAVE TO PHYSICALLY HIT THE STEERING WHEEL FOR IT TO WORK. I HAVE READ ABOUT TONS OF RECALLS FOR MY YEAR JEEP, BUT MY VIN NUMBER IS NOT INCLUDED. I AM STARTING TO THINK IT SHOULD BE.
Electrical system, Engine, Jun 30, 2017
TL* THE CONTACT OWNS A 2012 (NA) JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND COMPLETELY LOST POWER. IN ADDITION, THE MALFUNCTION, ELECTRONIC THROTTLE CONTROL, AND ACC INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO JEEP, DODGE, CHRYSLER OF SIMI VALLEY, CALIFORNIA, BUT THE DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,093. ..UPDATED 08/30/17 *BF *CN
Electrical system, Engine, Jun 29, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SMOKE DUE TO FAN THAT CONTINUED TO RUN. ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER COMPLETELY. MIKE SMITH JEEP OF BEAUMONT, TEXAS ATTEMPTED TO REPAIR THE VEHICLE NUMEROUS TIMES, BUT THE FAILURE CONTINUED. THE WATER PUMP WAS REPLACED AFTER THE COOLANT OIL BEGAN LEAKING INTO THE PUMP. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INSTRUCTED THE DEALER TO CHECK THE TIPM; HOWEVER, THE FAILURES RECURRED EVEN AFTER NUMEROUS REPAIRS. THE FAILURE MILEAGE WAS 114,000.
Engine, Jun 25, 2017
2012 ALTITUDE. SOMETIMES WHEN I AM DRIVING THE ENGINE WILL CUT OUT. THERE ARE NO WARNINGS, NO GLITCHES IN THE ELECTRICAL COMPONENTS OR ANYTHING. THE ONLY WAY I KNOW THE ENGINE CUTS OUT IS THAT THERE IS NO RESPONSE FROM THE GAS PEDAL AND I LOSE POWER STEERING. I HAVE TO SHIFT INTO NEUTRAL, EASE ON THE BRAKE, PRESS THE START BUTTON, AND THEN WHEN IT RESTARTS I SHIFT IT BACK INTO DRIVE AND PICK UP WHERE I LEFT OFF. LIKE I SAID, THERE ARE NO GLITCHES IN THE LIGHTS OR ANYTHING. NO CODES OR ENGINE LIGHTS OR ANYTHING. I BOUGHT IT IN SEPT 2016 AND ITS BEEN IN THE SHOP ABOUT 9 TIMES. THEY CANT EVEN GET THE PROBLEM TO HAPPEN, LET ALONE FIX IT. I EMAILED THE JEEP AND FIAT CEOS FOR A PAPER TRAIL IN CASE I GOT INTO A WRECK- WANTED TO COVER MY ***- AND THEY RESPONDED. THEY SAID THEY'D PAY FOR MY RENTAL CAR EVERY TIME I BROUGHT MY JEEP IN FOR SERVICE ON THIS ISSUE. SO THAT HAS LIMITED ME TO BRINGING IT INTO THE DEALER. THEY ARE GIVING ME A NUMBER TO ALLOW ME TO PURCHASE A NEW JEEP AT EMPLOYEE COST, BUT, CONSIDERING I BOUGHT A 2012 IN 2016, I CAN'T AFFORD A 2017 MODEL. I'D HAVE TO SACRAFICE A LOT OF MY CURRENT OPTIONS TO TRY TO FIND A VEHICLE PRICED TO MAINTAIN MY CURRENT PAYMENTS. THIS HAS HAPPENED FROM ALL SPEEDS. IT HAPPENED TO ME WHILE DRIVING AROUND 70MPH, 30MPH, AND EVEN AFTER I CAME TO A RED LIGHT, AND THE LIGHT TURNED GREEN, I PRESSED THE GAS AND GOT NOTHING... THE ONLY THING THAT I HAVE NOTICED, AND I'M NOT EVEN SURE I REALLY NOTICED THIS, BUT IF I'M DRIVING HARD, AND GO FROM FAST TO SLOW QUICKLY, BUT NOT SLAMMING ON MY BRAKES, KIND OF LIKE FLYING DOWN THE STREET AND THEN THE LIGHT TURNS SO YOU GOTTA COME TO A STOP SOON. I HOPE THAT MAKES SENSE. I'M NOT EVEN SURE THIS HAS ANYTHING TO DO WITH IT. I HAVE AFTERMARKET HIDS INSTALLED (DDM TUNING WITH CANBUS PLUS OR WHATEVER IT IS) HOWEVER, IT'S HAPPENED DAY OR NIGHT, LIGHTS ON AND LIGHTS OFF.
Engine, Jun 23, 2017
180 AMP ALTERNATOR BURNED OUT NEARLY CAUSING ENGINE FIRE. REQUIRED REPLACEMENT OF ALTERNATOR, BATTERY AND PCU. SITUATION ADDRESSED BY RECALL NHTSA 14V-634 WHICH FCA SAYS NOT APPLY TO MY VEHICLE BECAUSE OF LARGER ALTERNATOR. VEHICLE WAS IN MOTION WHEN BATTERY LIGHT ILLUMINATED. NO OTHER INDICATION OF DANGER UNTIL STOPPED. SMOKE WAS CLEARLY EMANATING FROM ALTERNATOR WHEN HOOD RAISED.
Engine, May 30, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE CARMAX DEALER IN BURBANK, CA WHERE THE CONTACT WAS INFORMED THAT THEY COULD NOT SERVICE THE VEHICLE DUE TO OTHERS VEHICLE THAT NEEDED TO BE SERVICED FIRST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Electrical system, Other or unspecified, Engine, May 28, 2017
MY ALTERNATOR AND THEN MY ECU COMPUTER WERE DAMAGED EXACTLY IN THE SAME WAY THAT WAS DESCRIBED IN THE P60 RECALL. UNFORTUNATELY I REALIZED THAT MY VIN IS NOT LISTED IN THE RECALL. HOW CAN I GET REINBURSED FROM THE DEALER ALL THE EXPENSES THAT I PAID IF MY VIN IS NOT IN THE RECALL ALTHOUGH IT HAS THE SAME DAMAGED THAT IS DESCRIBED IN THE P60 BULLETIN , PLEASE ADVISE MARCELO
Electrical system, Engine, May 24, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FLASHED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Power train, Electrical system, Engine, May 22, 2017, fire
180 AMP ALTERNATOR EXPERIENCED CATASTROPHIC FAILURE CAUSING TOTAL LOSS OF ALL POWER, BATTERY FAILURE, PCM FAILURE AND SMOKING AND BURNING SMELL FROM ENGINE COMPARTMENT. EXPERIENCED LOUD WHINNING FROM ALTERNATOR WHILE DRIVING IMMEDIATELY PRIOR TO FAILURE. ULTIMATE FAILURE OCCURED AS CAR PULLED INTO PARKING SPOT. THIS IS THE SAME ISSUE EXPERIENCED BY 160 AMP ALTERNATOR UNDER RECALL. IT IS EXTREMELY DANGEROUS AND CHRYSLER/JEEP SHOULD BE REQUIRED TO FIX THESE ISSUES.
Electrical system, Structure, Engine, Apr 18, 2017, fire
I HAD THE CAR FOR 3 YEARS AND DIDN'T HAVE ANY ISSUES. LAST SATURDAY EVENING 4/14/17 WE HAD JUST GOTTEN HOME FROM RUNNING TO THE STORE AND BLACK SMOKE STARTED TO COME UP FROM THE FRONT RIGHT SIDE OF THE HOOD. I BACKED THE CAR OUT OF THE GARAGE AND WENT AROUND THE CAR TO SEE WHAT THE ISSUE WAS. SAW SPARKS, GRABBED MY SON FROM THE BACK RAN AND CALLED 911. WITH IN 5 MIN THE FRONT OF THE JEEP WAS ON FIRE. TOOK 30 MIN TO PUT OUT AND THE CAR IS TOTALLED.
Electrical system, Service brakes, Engine, Apr 11, 2017
THIS VEHICLE WILL STALL WHILE YOU ARE IN DRIVE AND DRIVING. THERE IS NO INDICATION THAT THE CAR HAS STALLED. LIGHTS AND RADIO ARE ONE. WHEN YOU GO TO BREAK, THE CAR WILL NOT STOP. THE FOLLOWING DO NOT WORK, BREAKS, EMERGENCY BREAK, POWER STEERING AND THROWING THE CAR IN PARK. YOU HAVE TO COAST UNTIL YOU STOP AND HOPE YOU DO NOT HIT ANYTHING. ONCE YOU STOP, THE CAR WILL RESTART. THIS IS A KNOW ISSUES WITH THIS VEHICLE. IT HAS BEEN IN OVER 3 TIMES TO GET FIX. IT DOES HAVE A RECALL BUT THAT HAS NOT FIXED THE PROBLEM. IT IS CURRENTLY A DEADLY WEAPON.
Engine and engine cooling, Electrical system, Mar 10, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,450. UPDATED 05/19/17*LJ *AS
Electrical system, Engine, Mar 6, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE EXTERNAL FUEL PUMP RELAY AND DISCONNECTED THE INTERNAL FUEL PUMP RELAY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON MULTIPLE OCCASIONS, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT STATED THAT THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Suspension, Engine, Feb 16, 2017
USALLY WHEN I DRIVE THE CAR SLOW THE SPEED THE CARS TURN OFF THE DEALER SAYS THE CAR WAS REPAIRED BUT I HAVE OVER 6 VIDEOS WHEN MY CAR TURN OFF IN THE HIGHWAY THE DANGER IS YOU CAN'T USE THE STEERING BECAUSE IS TO HEAVILY TO DRIVE.
Electrical system, Exterior lighting, Engine, Feb 1, 2017
2012 JEEP GRAND CHEROKEE OVERLAND BECAME POSSESSED. WHILE DRIVING ON THE FREEWAY, LIGHTS BEGAN FLASHING ON DASH, OCCASIONAL LURCHES FROM TRANSMISSION, ONE HEADLIGHT GOES OUT AT NIGHT. WHEN I PULL OVER AND TURN THE CAR OFF, IT WILL NOT START. IT WAS AS THOUGH EVERYTHING IS DEAD. NO RESPONSE FROM ANY BUTTON ON THE KEY. AFTER ABOUT 5 MINUTES, THE HEADLIGHTS BEGAN FLASHING AND HORN BLEATING AS THOUGH EMERGENCY. I PRESSED THE "PANIC" BUTTON ON THE KEY FOB AND IT STOPPED. CAR NOW STARTED. I DROVE A FEW MILES THEN EVERYTHING BEGAN GOING CRAZY AGAIN. WHEN I STOPPED, WITH CAR STILL RUNNING, WINDSHIELD WIPERS BEGAN WORKING AS THOUGH ON INTERMITTENT. THEN THEY BEGAN WIPING FAST. I TRIED TURNING THE WIPERS ON OR OFF, TO NO AVAIL. THEY WERE WORKING WITH THEIR OWN MIND. DANGEROUS! I HAD NO IDEA, WHILE DRIVING ON THE FREEWAY, IF BOTH HEADLIGHTS WOULD SUDDENLY GO OUT (IT WAS NIGHT WHILE I WAS DRIVING) INSTEAD OF JUST ONE, TRANSMISSION DAMAGE MAY OCCUR (WHAT WAS CAUSING THE LURCHING?). WHEN I PULLED OVER. *TR
Engine, Jan 24, 2017
3.6L ENGINE. VEHICLE KEEPS OVERHEATING. I HAVE TAKEN IT TO THE DEALERSHIP NEW THERMOSTAT NEW BELTS THEY HAVE FLUSHED THE COOLING SYSTEM. THE ENGINE WILL RUN FOR APPROXIMATELY FIVE MINUTES THEN IT WILL START GETTING REALLY HOT UP TO 300 ALSO THE HEATING SYSTEM WILL NOT WORK WHEN THIS HAPPENS IT BLOWS ONLY COLD AIR.
Steering, Service brakes, Engine, Jan 23, 2017
IN THE 18 MONTHS I HAVE OWNED THE VEHICLE IT HAS RANDOMLY TURNED OFF 5-6 TIMES ON THE HIGHWAY OR ON A STREET. THE ENGINE TURNS OFF (WITH NO WARNING ON THE DASH) AND YOU LOSE POWER STEERING AND BRAKING. I HAVE TAKEN IT TO THE DEALERSHIP TWICE IN THE LAST TWO MONTHS AND THEY ARE NOT ABLE TO DIAGNOSE. I AM PICKING UP THE CAR TOMORROW FROM THE DEALERSHIP THAT HAS HAD IT FOR THE PAST SIX DAYS. THEY WILL BE RELEASING ME AN UNSAFE CAR THAT I WILL NOT ALLOW MY DAUGHTER OR WIFE TO DRIVE.
Electrical system, Engine, Fuel/propulsion system, Jan 19, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL PUMP FRACTURED AND CAUSED A HOST OF ELECTRICAL FAILURES IN THE VEHICLE. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Vehicle speed control, Electronic stability control (ESC), Engine, Jan 2, 2017
CAR LOST ALL POWER FOR STEERING AND BRAKING. CAR STALLED. WAS AT LOW SPEED 5-8MPH TURNING TO THE RIGHT INTO A GAS STATION DRIVEWAY FROM BUSY ROADWAY OF SPEEDS OF 55MPH. CAR WENT STRAIGHT AND ROLLED TO A STOP. GRATEFUL WAS PARKING LOT AND DITCH IN FRONT OF ME AND NOT THE GAS PUMPS OR ANOTHER VEHICLE AS I HAD NO CONTROL OF THE CAR STOPPING. I HAVE TWICE HAD CAR TO DEALER FOR CAR GOING INTO LIMP MODE. BOTH IN YEAR 2016. SAME CYLANOID EACH TIME.
Electrical system, Engine, Dec 17, 2016
ALTERNATOR FAILED WHILE GOING DOWN THE FREEWAY AT 65 MPG, RESULTING IN LOSS OF STEERING AND BRAKING. ALTERNATOR IS 180 AMP MODEL. VEHICLE HAS ONLY 80,384 MILES. ALTERNATOR FAILURE OCCURRED WITHOUT ANY WARNING, AND RESULTED IN BATTERY FAILURE AS WELL. TOTAL COST FOR TWO COMPONENTS: $900 PLUS LABOR THROUGH DEALERSHIP.
Electrical system, Engine, Dec 8, 2016
ALTERNATOR GONE WITH LOW MILEAGE 3.6 ENGINE 160 AMP ALTERNATOR. MANUFACTURE SAID THEY HAD A RE-CALL P60 BUT MY BODY STYLE AND VIN. # DIDN'T MATCH. SAME ENG. AND ALTERNATOR ON THE GRAND CHEROKEES THAT WERE RECALLED MAKES NO SENSE WHAT THAT ALTERNATOR IS ON. A BAD ALTERNATOR IS BAD ALTERNATOR. VEHICLE WAS IN MOTION WHEN A WINING NOISE AND BATTERY LIGHT CAME ON,SMELT HOT. *TR
Electrical system, Engine, Dec 2, 2016
CAR STARTED NORMALLY HOWEVER, ONCE I BEGAN DRIVING, A NUMBER OF DIAGNOSTICS ERRORS WERE DISPLAYED ON THE SCREEN. I STARTED TO SMELL AS THOUGH SOMETHING WAS BURNING SO I RETURNED HOME. A FEW MINUTES AFTER THAT, THE ENTIRE CAR WENT DEAD. NO POWER AT ALL. I COULD NOT EVEN LOCK THE DOOR. I SEE THAT THERE WAS A RECALL P60 / NHTSA 14V-634 RELATED TO THE ALTERNATOR AND THE DESCRIPTION OF EVENTS THAT COULD OCCUR WITH THAT, WAS PRETTY CLOSE TO WHAT I EXPERIENCED THIS MORNING. HOWEVER, WHEN I RESEARCHED THIS WITH FCA, I WAS TOLD THAT MY VIN WAS NOT A PART OF THAT RECALL. SO NOW, I AM THINKING THAT I MAY HAVE THIS DEFECTIVE EQUIPMENT IN MY VEHICLE. I HAVE TO HAVE THE CAR TOWED TO A LOCAL DEALERSHIP FOR A DIAGNOSTIC REVIEW BUT OVER THE PHONE, THE SERVICE REP BELIEVED THAT IT SOUNDS LIKE AN ALTERNATOR/BATTERY ISSUE. I HAVE ALSO READ NUMEROUS COMPLAINTS FROM OTHER JEEP OWNERS ABOUT SIMILAR PROBLEMS. I WANT TO BE COVERED IN CASE THIS TURNS OUT TO BE AN ISSUE WHERE MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THE ALTERNATOR RECALL BUT WAS NOT. I WAS LUCKY THAT THE FAILURE OCCURRED BEFORE I GOT AWAY FROM MY HOME AND ON THE FREEWAY. *TR