2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
216 reports, newest first. Show all
Other or unspecified, Fuel/propulsion system, Jan 9, 2023
I've tried 6 times in 3 years to get my recall done since I learnt of my fuel relay . Now according to my mechanic my catalytic converter is messed up due to waiting on the recall. The first 3 times was back ordered, the 4th time I went to my appointment and was told there computers were messed up just needed to see the car to still be on recall list. 5 and 6th time they never got part in. This recall is messing up my car. My check engine light will not go off due to the converter due to the fuel relay. If my check engine light is on I can't remote start it in cold weather . When will I be able to actually get my recall done before it messes up more of my car.
Fuel/propulsion system, Aug 5, 2022
Car stalls out while driving causing serious safety risk as it happened on the highway. Happened twice on the highway, once on a local street and another time in a tunnel
Fuel/propulsion system, Aug 4, 2022
I have an outstanding recall on my 2012 Jeep Grand Cherokee which the dealerships in my area refuse to fix. The NHTSA Recall Number 19V-813.
Fuel/propulsion system, Jul 26, 2022
This vehicle has had issues starting from the beginning. It occasionally sputters for ~10 seconds when I push start and then stalls. At other times, it starts, then immediately shuts off. It often takes several attempts when either of these things happen for the car to start and keep running. Jeep eventually came out with a recall related to the fuel system that causes starting issues. I have been on a waiting list since October 2021 for the replacement parts so I can have the recall issue fixed, and Salerno Duane Jeep in Summit NJ is still telling me they have no idea when the part will be available. I am therefore selling the car because my kids drive it and I can’t have a car that won’t start for safety reasons. How can Jeep know this issue exists, keep me waiting for nearly a year and still not be able to tell me when it can get fixed?
Fuel/propulsion system, May 11, 2022
I have been waiting for over 2 years for Jeep to complete the recall for V62/NHTSA 19V-813. In May of 2020, the fuel pump relay failed and my Jeep would not start. The dealer (Fort Collins Jeep in Fort Collins CO) replaced the relay with the same previous version of the relay, which fixed the problem but did not satisfy the recall. They did not have parts available to fix the recall and I was put on a wait list. In the fall of 2020 I moved from Colorado to Tucson, AZ. In June 2021, I called Larry H Miller Chrysler/Jeep dealer in Tucson and was put on a wait list for the part. It's now been almost another year since then and they are still telling me that they don't have the parts available. For what is considered a safety issue, it seems wrong to have to wait for years to have it fixed. (Note: The date I entered, 5/19/2020, is the day that the Jeep failed to start. The recall was originally issued long before this.) (RECALL RELATED INCIDENTS) TS
Fuel/propulsion system, May 2, 2022
I began having issues with my vehicle stalling in the middle of turns and when I came to a stop at a stop light in September of 2019. I took my vehicle to Holden Doge Jeep in Dover, De. I was told it had a recall to replace the TIPM and the fuel relay switch. I was told that mine had gone bad. I was placed on a wait list. I called over 15 times checking on the status, still having issues with my vehicle stalling. Last week it stalled at a light and would not start at all. I had to have it towed to the dealership. I was told that they finally had the part in and I would be able to get a loaner until my car was finished. When my vehicle got there, the service guy told me, the part was for someone else and I would have to wait again. They refused to give me a loaner and the manufacturer called me back and said a loaner wouldn’t be covered under this recall. They told me they ordered the part and it would take 5 days to get there. Here it is a week later and I am still without a vehicle and now I am getting the run around.
Power train, Electrical system, Fuel/propulsion system, Apr 20, 2022
Since owning this vehicle (2013), it periodically stalls while driving. There is no warning and most times I am on a highway or getting off an exit. When this happens, I have no power steering ability. I have been lucky so far and I have not caused a serious accident when these episodes have occurred. My wife refused to ride or to drive the Jeep because of this problem. I see online that other Jeep owners have experienced the same problem. I have taken it to a Jeep dealer for service since 2013 and they are never able to diagnose the root cause of this problem. This problem seems to be happening more often - I fear for my life and those around me due to this sporadic problem. Please hold Jeep responsible for getting to the root of this issue with these vehicles.
Electrical system, Engine, Fuel/propulsion system, Feb 16, 2022
car shuts off while driving 2times in 3 weeks
Fuel/propulsion system, Jan 31, 2022
There is an existing recall on my vehicle. My vehicle was (still is) randomly stalling while driving, sometimes at high speeds. I brought my vehicle in to a local dealership to get it fixed. About 2 weeks later, it vehicle completely shut down while I was driving it. I really just want to get away from this vehicle all together, as it is an obvious risk to be dirving.
Fuel/propulsion system, Jan 20, 2022
I have been trying to get this vehicle recall taken care of at my local dealership since it was issued. They have never been able to complete it. I have also taken it in because of stalling when running. Luckily it only stalls occasionally, maybe once every 6 months or so. I am also lucky that it has always been in town and not on the highway. The dealer was unable to reproduce the problem. The Jeep just shuts off with the dash lights still on. Once you get to the side of the road then it will restart when you put it in park and not happen again for quite some time. The fuel level does not seem to affect this condition. It has happened probably 6 time since I purchased the vehicle in 2014.
Fuel/propulsion system, Nov 18, 2021
I experienced a strong fuel smell on filling the tank of my Jeep. The dealer and an independent diagnosed a cracked fuel tank. The tank had 3 cracks in the top of the tank which allowed fuel fumes to enter the car. The fuel tank was replaced at my cost of $785.11, the problem was solved. This created a very hazardous situation with risk of explosion or fire at any time.
Electrical system, Fuel/propulsion system, Sep 29, 2021
In the span of about 2 years, I have had the fuel pump TPIM safety recall performed about 3 times. I’ve had a new fuel pump, battery, new alternator, power board installed, all out of pocket and my 2012 Jeep Grand Cherokee Hemi continues to randomly stall. The dealer always says there are no codes and basically cannot do anything for me at this point. Do I have to wait until I am in a serious accident before Chrysler does anything? Go on any jeep forum and I know I am not the only person experiencing this issue. This is a safety issue that needs to be corrected before someone is seriously injured or killed.
Engine, Fuel/propulsion system, Sep 7, 2021
Purchased this vehicle used 11/13/2019 and was advised of a fuel pump relay recall (V62). It's now Sept 8th 2021 and I've still not been advised by my dealer that parts are available. They claim that they're only able to order one recall kit/week.
Fuel/propulsion system, Jul 17, 2021
My vehicle will not start from time to time. At times, when it starts, it quickly shuts off and does not run. I am nervous that my vehicle could crash or be harmful to my family or others. My vehicle is currently unreliable at this time as I am unable to get the recall fuel pump relay part at any nearby dealership as there is a waiting list and they can only order one part every 7-10 days. These series of events have been happening for the past 6 months. Our records indicate that your vehicle [1] was included in previous Safety Recall P54 (NHTSA 14V-530) or Safety Recall R09 (NHTSA 15V-115). The remedy for the previous recalls was to replace the fuel pump relay. If you had either of these recalls completed, the installed remedy relay is susceptible to silicon contamination on the relay contacts, which can cause the relay to fail. A fuel pump relay failure can result in a no-start condition or an engine stall condition if the vehicle is running. A vehicle engine stall while driving can cause a vehicle crash without prior warning. (RECALL RELATED INCIDENT) TS
Electrical system, Engine, Fuel/propulsion system, Jul 16, 2021, crash
Engine stalls without warning causing full loss of power, including power steering and ability to brake properly... ends in engine failure as well. This has resulted in MULTIPLE CLOSE ENCOUNTERS AND LATELY IT CAUSED ME TO HIT THE CURB AND DAMAGED FRONT RIGHT WHEEL.. WILL IT BE ANOTHER CAR AND A CRASH NEXT TIME!???
Fuel/propulsion system, Jun 29, 2021
Took my car into dealership for recall (fuel relay) repair on June 7, 2021. They said they could not get the part until July. Car stalled in middle of driving and had it towed to dealership on June 28, 2021. The still could not get the part and gave me no ETA. No idea where to escalate this further but wanted to start here, nothing on the Jeep website to file a complaint. Is there any guidance you can provide to get any attention in the matter? Dealership: Somerset Jeep and Chrysler, Somerset Massachusetts Thank you, Kathleen
Other or unspecified, Fuel/propulsion system, Jun 28, 2021
I have repeatedly tried to get the recalls fixed for my 2012 Jeep Grand Cherokee, but all of the local dealers tell me Chrysler is only releasing one part per month per dealership and to just "wait!" I do not feel safe driving my vehicle. My vehicle is getting older, and other things keep needing to be repaired on the vehicle. It is just a matter of time before something bad happens to me. If they know there is a problem, how are they getting away with only releasing "one part per week" to each dealership across the country? This is gross negligence on Chrysler's part and a waiting game for something catastrophic to happen to people like me. Can you please offer a solution? I'm not as concerned about the visor. Should I be concerned about about the other recall besides the fuel pump? When I call the dealer, they say when the V62 part "for me" comes in, they will do all the recalls together, but I'm on a list "with a 100 people before me!" That is so unsettling...it could be more than a year!
Electrical system, Engine, Fuel/propulsion system, Jun 3, 2021
My Jeep has shut off / stalled on me twice now since I have purchased it last month. This is an absolute random issue, and happens while driving. The engine will shut off with no warning, and you loose power steering and power brakes. Very scary, and a very serious and deadly condition. Jeep and Chrysler are no help. Was at the dealership for three days, and they said they can’t find the issue, and gave it back to me. Pathetic!
Electrical system, Engine, Fuel/propulsion system, Jun 3, 2021
UNKNOWN: Fact: My 2012 Jeep Grand Cherokee Overland fuel pump relay can fail while driving and cause a vehicle crash without warning. This information was provided in December, 2019, in a letter/notice from FCA. The recall number is V62/NHTSA 19V-813. Replacements for this Fuel Pump Relay are being supplied to Dealerships at the rate of 1 per week. This is unnacceptable and is forcing owners of these vehicles to put their families at risk. I cancelled my, and my family's vacation because my dealership is unable to provide a fix for this fuel pump relay, actually the SECOND fix. The first was R09/NHTSA 14V- 115.
Other or unspecified, Fuel/propulsion system, May 11, 2021
THERE WERE TWO RECALL IN LATE 2019 FROM FCA FOR MY JEEP. ONE HAS BEEN FOR THE FUEL PUMP RELAY WHICH JEEP HAS THE PART BUT I'VE BEEN UNABLE TO SCHEDULE FOR REPAIR BECAUSE THE JEEP DEALERSHIP SAID THEY CANNOT GET THE PART AND BLAMES JEEP (FCA). FCA BLAMES THE DEALERSHIP. THE SECOND RECALL WAS FOR THE DASH PAD PEELING UP, WHICH REQUIRES A NEW DASH PAD. AGAIN I'VE BEEN TRYING TO SCHEDULE THIS FOR 1 1/2 YEARS AND AGAIN THE DEALERSHIP BLAMES FCA AND FCA SAYS THE DEALERSHIP ISN'T ORDERING CORRECTLY AND FCA HAS RECENTLY TOLD ME THAT "SOMEONE" AT JEEP HAS BEEN CANCELLING THE ORDERS SUBMITTED WITHOUT EXPLANATION. THE FUEL PUMP RELAY IS A SAFETY RECALL GOING ON FOR THE PAST 1+ YEARS. THE REPLACEMENT DASH PAD HAS PREVENTED ME FROM TRADING IN OR SELLING MY VEHICLE BECAUSE THE PROBLEM HAS NEGATIVELY IMPACTED THE VALUE OF THE VEHICLE.
Fuel/propulsion system, May 10, 2021
I HAVE BEEN WAITING FOR NEARLY ONE YEAR FOR JEEP TO PROVIDE RECALL PARTS FOR RECALL V62 FUEL PUMP RELAY. MY DEALER IS WILLIAMSBURG CHRYSLER JEEP DODGE IN WILLIAMSBURG, VIRGINIA. THE PROBLEM THIS RECALL CORRECTS IS INTERMEDIATE STALLING, WHICH RESULTS IN A LOSS OF POWER STEERING AND COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. MY JEEP STALLED ON 10 MAY AND OVER THE LAST FEW YEARS THIS HAS OCCURRED COUNTLESS OTHER TIMES. MY DEALER
Fuel/propulsion system, Apr 19, 2021
RECALL REPAIR: UNABLE TO REMEDY THIS SAFETY RECALL FOR FUEL PUMP RELAY IN A TIMELY MANNER: 3.5 MONTHS AND STILL WAITING. THAT EXTERNAL FUEL PUMP RELAY IS SOMETHING YOU CAN ORDER ON AMAZON FOR $10; HOWEVER, THE DEALERSHIP INDICATES THAT THEY CAN ONLY PROCURE ONE PER WEEK. AT 2 MONTHS WAIT, THE DEALERSHIP ALLEN SAMUELS IN WACO, TX INDICATED "THE RECALL YOU HAVE HAS HAD SERIOUS PARTS RESTRICTIONS. WE ARE ONLY ALLOWED TO SECURE ONE PER WEEK....BUT IT STILL MAY BE A FEW MONTHS BEFORE WE CAN PROCURE ONE FOR YOU. " MANUFACTURER RECALL NUMBERV62; NHTSA RECALL NUMBER19V-813 SUMMARY -- A FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. SAFETY RISK--A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING.
Engine, Fuel/propulsion system, Apr 6, 2021
THE V62 RECALL DID NOT WORK FOR MY JEEP. IT WAS FINE FOR ABOUT 3 MOS (DIDN'T STALL WHILE DRIVING) AND THEN IT STALLED EXITING THE HIGHWAY. IN THE PAST YEAR I'VE HAD THE FUEL PUMP REPLACED, MULTIPLE 'FIXES' FOR THIS RECALL AND IT STILL STALLS.
Engine, Fuel/propulsion system, Mar 30, 2021
DESPITE RECALL V62 BEING 'FIXED' BY JEEP DEALERSHIP, VEHICLE CONTINUES TO STALL WHILE IN MOTION. OFTEN TIMES WHILE TURNING EITHER ON CITY STREETS OR HIGHWAY. AFTER MULTIPLE STALLS I STARTED KEEPING A LOG OF WHEN AND WHERE THEY OCCUR. THIS IS EXTREMELY DANGEROUS AND HAS CAUSED FOR SOME SCARY SITUATION ON THE HIGHWAY AND APPROACHING INTERSECTIONS. THE RECALL FUEL PUMP RELAY FIX HAS NOT CORRECTED THE PROBLEM.
Engine, Fuel/propulsion system, Mar 26, 2021
MY JEEP HAS BEEN STALLING MULTIPLE TIMES WHEN TRYING TO START IT. ONE NIGHT WHEN I TRIED TO START IT, IT WOULD NOT TURN ON. I BROUGHT IT TO THE DEALERSHIP AND THEY CHANGED THE FUEL RELAY ON IT, HOWEVER I JUST BROUGHT IT BACK 2 DAYS AGO FOR THE SAME PROBLEM. THEY REPLACED IT AGAIN, HOWEVER WHEN PICKING IT UP IT STALLED AGAIN.