2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
216 reports, newest first. Show all
Fuel/propulsion system, Aug 13, 2019
THERE WAS A RECALL FOR THE FUEL PUMP RELAY BACK IN 2015. MINE WAS REPLACED IN APRIL OF 2016 THEN AGAIN IN 2017, 2018, AND NOW ONCE AGAIN NEEDS TO BE REPLACED. I HAVE PAID FOR A NEW ONE AND LABOR AND ITS STILL FAULTY AND HAPPENS ABOUT A YEAR LATER EVERY TIME.
Fuel/propulsion system, Aug 1, 2019
I BOUGHT THE CAR IN A DIFFERENT STATE AND EVER SINCE I BOUGHT IT I'VE HAD FUEL PUMP SYMPTOMS. CAR STOPS GETTING FUEL TO IT AND WANTS TO SHUT OFF. NOW IT WON'T SHIFT GEARS WITHOUT SHUTTING OFF, IT ISN'T GETTING ANY FUEL TO IT AT ALL EVEN THOUGH THERE IS FUEL IN THE GAS TANK. I WENT TO GET GAS BECAUSE MY GAS LIGHT CAME ON. I SHUT MY CAR OFF TO PUMP GAS. WHEN I WAS FINISHED I WENT TO TURN MY CAR BACK ON AND IT SPUTTERED AND SHOOK AND DIDN'T WANT TO STAY ON. I TRIED TO PUT IT IN DRIVE AND MOVE AWAY FROM THE GAS PUMP AND IT WOULDN'T HARDLY MOVE. IT WAS REAL JUMPY (KIND OF LIKE A CAR OUT OF GAS) I WOUND UP HAVING TO GET IT TOWED HOME. ME AND MY FIANC LOOKED UP POSSIBLE PROBLEMS AND FOUND THAT MY MODEL OF JEEP HAD RECALLS FOR FAULTY WIRING FOR THE FUEL PUMP FUSE AND I WANT TO KNOW IF THERE'S SOMETHING I CAN DO TO RESOLVE MY PROBLEM. I HAVEN'T EVEN HAD MY CAR FOR 6 MONTHS YET.
Air bags, Service brakes, Fuel/propulsion system, Jul 28, 2019
JEEP TURNS OFF AND WON'T TURN ON FOR HOURS THEN IT TRUED ON
Engine, Fuel/propulsion system, Jul 25, 2019
AFTER FAILING INSPECTION IT WAS IN SHOP 6 WEEKS FOR REPAIR BUT WAS NOT REPAIRED! IT MISSES MORE THAN EVER, MOST OFTEN DURING IDLE & HAS DIFFICULTY STARTING AT TIMES & YOU CAN SMELL GAS SOMETIMES MAKING ME FEAR IT WILL CATCH FIRE.
Electrical system, Engine, Fuel/propulsion system, Jul 1, 2019
MY JEEP HAS AN IGNITION/STARTING PROBLEM. IT WILL TRY TO START BUT JUST KEEPS TURNING OVER. AFTER 10 SECONDS IT WILL STOP THEN IT WILL USUALLY START AFTER. ONLINE IT SAYS THE TIMP COULD BE THE PROBLEM.
Fuel/propulsion system, Jun 25, 2019
CAR IS NOT MAINTAINING POWER AFTER STARTING. I HAVE SEEN RECALLS FOR THE CAR BUT JEEP IS DENYONG THE CLAIM
Engine, Fuel/propulsion system, May 21, 2019
WHEN GETTING OFF THE EXPRESSWAY OR HIGHWAY MY TRUCK CUTS OFF WHEN I EXIT FOR MY STOP NO POWER OR CONTROL OF THE POWER STEERING.
Fuel/propulsion system, May 20, 2019
PERIODICALLY, THE VEHICLE STALLS IMMEDIATELY AFTER STARTING. I THEN HAVE TO KEEP PUSHING THE START/RUN BUTTON UNTIL THE CAR SWITCHES TO OFF AND THEN TRY TO RESTART THE CAR AGAIN. THIS GOES ON 5 OR 6 TIMES UNTIL IT STAYS RUNNING. I HAVE TRIED VERSIONS OF PUMPING THE GAS (BEFORE AND DURING). IT STILL STALLS. I AM USING TODAY'S DATE, BUT THIS HAS BEEN GOING ON FOR MONTHS.
Engine, Fuel/propulsion system, May 14, 2019
PUSH BUTTON START DOES NOT WORK. FUEL PUMP IS NOT WORKING PROPERLY TO ALLOW THE VEHICLE TO START. THE VEHICLE HAS STALLED OUT ON A FREEWAY. WILL NOT START WHILE STATIONARY. I HAVE TO TAP THE FUEL PUMP IN ORDER TO START THE VEHICLE
Electronic stability control (ESC), Fuel/propulsion system, Apr 27, 2019
WHILE IN MOTION AT ANY RATE OF SPEED, VEHICLE WILL LOOSE POWER TO ACCELERATE (ALL INTERNAL ELECTRONICS ARE STILL ACTIVE, HOWEVER, THE VEHICLE STALLS). THIS HAS HAPPENED MULTIPLE TIMES RESULTING IN NEAR CRASHES DUE TO INABILITY TO ACCELERATE TO PULL OVER. FUEL PUMP REPLACED RECENTLY IN 2018, INCLUDING A TRANSMISSION FLUID CHANGE. MULTIPLE CODES ARE BEING THROWN WHICH ARE BROAD SPECTRUM AND UNABLE TO BE DETERMINED. I OWN THIS VEHICLE AND REQUIRE IT FOR WORK TRANSPORTATION, INCLUDING THE TRANSPORTATION OF CHILDREN. I AM TERRIFIED THAT IT WILL HAPPEN AGAIN AND I CANNOT GET OVER IN TIME TO AVOID BEING REAR ENDED OR WORSE. THE DATE SELECTED BELOW IS THE FIRST TIME THIS INCIDENT HAS OCCURRED AND CONTINUES TO HAPPEN MORE THAN TWICE A WEEK
Electrical system, Engine, Fuel/propulsion system, Apr 2, 2019
HAVING ISSUES STARTING THE VEHICLE WILL ATTEMPT TO START BUT WILL NOT TURN OVER AS IF THE FUEL PUMP OR RELAY IS NOT KICKING IN. VEHICLE WAS PARKED ATTEMPTED TO START HAS AN EXTENDED CRANK.
Other or unspecified, Engine, Fuel/propulsion system, Feb 11, 2019
STARTING ISSUES, STARTS UP AND QUICKLY CUTS OFF. ALL LIGHTS AND POWER ARE ON. PLENTY OF FUEL IN TANK BUT NOT OVERFILLED. I THINK IT IS THE FUEL INJECTION AREA. I WORRY IT WILL JUST CUT OFF DUE TO THAT WHILE DRIVING. THIS HAS HAPPENED AT LEAST 3 TIMES IN THE PAST 3 WEEKS, IT IS BECOMING MORE FREQUENT.
Engine, Fuel/propulsion system, Jan 25, 2019
ENGINE STALLS WHILE DRIVING WITHOUT WARNING. THIS STARTED IN NOVEMBER 2018 AND HAS HAPPENED 5 TIMES SINCE. HAVE TAKEN IT TO 3 DIFFERENT REPAIR SHOPS AND STILL NO RESOLUTION. THERE WAS A RECALL BACK IN 2015 #15V-115 TO FIX THE FUEL PUMP RELAY WHICH COULD CAUSE THIS TO HAPPEN. SERVICE WAS DONE PER THE RECALL. HAVE AN ACTIVE CASE WITH JEEP (FIAT) BUT THEY HAVE BEEN NO HELP AND KEEP SENDING US THE JEEP DEALER. DIAGNOSTICS HAVE BEEN DONE 3 TIMES TO NO AVAIL. THIS IS A SIGNIFICANT SAFETY ISSUE AS THE VEHICLE DIES WHILE DRIVING AND THE STEERING LOCKS UP AS WELL AS THE BRAKES. EACH TIME THIS HAPPENS THE VEHICLE IS IN MOTION GOING ABOUT 40MPH. HAS HAPPENED WHILE GOING STRAIGHT AND WHILE TURNING. THE RADIO STAYS ON AND NO WARNING LIGHTS APPEAR ON THE DASHBOARD.
Engine, Fuel/propulsion system, Nov 10, 2018
THE TRUCK CONTINUES TO STALL WHILE OPERATING AND DOES NOT TURN OVER WHEN TRYING TO RESTART. THIS PREVENTS A QUICK REACTION TO BEING STALLED WHEN SLOWING TO ENTER OR EXIT AT AN INTERSECTION. ON MOST OCCASIONS, THE CAR WILL NOT START AND CONTINUES TO CRANK WHEN EITHER USING THE PUSH START, MANUAL KEY FOB, OR AUTO START. IT CANNOT BE MOVED ONCE STALLED. IF YOU ATTEMPT TO RESTART TOO QUICKLY OR AFTER SEVERAL ATTEMPTS, IT WILL FLOOD. THIS SAME ISSUE WAS INCLUDED IN A PREVIOUS RECALL FOR THE FUEL PUMP RELAY. HOWEVER, IT DID NOT RESOLVE THE ISSUE. THE SAME BEHAVIOR IS EXPERIENCED AND IS VERY DANGEROUS. TO PROVIDE HISTORY OF FAILED RECALLS, THE BRAKE SHIELD RECALL WAS CORRECTED BY TWO SEPERATE RECALLS AND WAS ALSO A VERY DANGEROUS SAFETY ISSUE THAT PREVENTS DRIVER CONTROL OVER THE VEHICLE WHEN STOPPING. THE STALLING OCCURS WHEN COMING TO A STOP OR STOPPING, AND WHEN PERFORMING STRONG TURNS. THESE TYPES OF TURNS ARE DONE FREQUENTLY AT INTERSECTIONS WITH ON COMING TRAFFIC. IT IS VERY DANGEROUS BECAUSE YOU DON'T EVEN HAVE THE ABILITY TO RESTART THE VEHICLE TO ESCAPE THE DANGER.
Electrical system, Fuel/propulsion system, Nov 5, 2018
THE FUEL PUMP WAS REPLACED PER RECALL AND NOW THE NEW EXTERNAL FUEL PUMP IS COMPLETELY FAILED AND MY JEEP WON'T START AT ALL. SOMETIMES IT WILL START AND OTHER TIMES I WILL BE DRIVING DOWN THE ROAD OR HIGHWAY AND THE VEHICLE WILL JUST STALL AND TURN OFF ON ME. SOMEONE HAS TO DO SOMETHING ABOUT THIS.
Fuel/propulsion system, Oct 18, 2018
PER RECALL P54 EXTERNAL FUEL PUMP RELAY WAS REPLACED BY DEALER. THAT EXTERNAL RELAY HAS NOW FAILED AND THE VEHICLE STALLED DRIVING DOWN THE ROAD. OWNER WAS ABLE TO CONTROL VEHICLE AND DRIVE TO ROAD SIDE. EXTERNAL RELAY NEEDS TO BE REPLACED WITH A BETTER DESIGN OR OPTION TO PREVENT A CRASH.
Engine, Fuel/propulsion system, Sep 30, 2018
VEHICLE IN MOTION, BUT DECELERATING FROM HIGHER SPEED TO A STOP OR LOWER SPEED. ENGINE SHUTS OFF. NO WARNING/DASH LIGHTS COME ON EVERYTHING ELSE (RADIO, LIGHTS) CONTINUE TO WORK. THE ONLY WAY TO KNOW THE ENGINE IS NO LONGER RUNNING IS THE POWER STEERING AND POWER BRAKES DON'T WORK AND THE RPM ON THE TACHOMETER GO TO ZERO. CAR TYPICALLY WILL RE-START WITH NO ISSUE, BUT WILL ALMOST IMMEDIATELY STOP AGAIN. WHEN THE CAR SITS FOR ABOUT 15-20 MINUTES, IT'LL START RIGHT UP AND DRIVE FINE. THERE HAS NOT BEEN A PATTERN, OTHER THAN SLOWING DOWN. IT'S STALLED ON ME THE FOLLOWING TIMES AND SITUATIONS: * SLOWING DOWN TO TURN RIGHT OFF THE HIGHWAY - WAS RAINING, STARTED RIGHT UP AFTER STALL RAN FINE (2014) * SLOWING DOWN TO A COMPLETE STOP AT AN INTERSECTION, WOULD RESTART, BUT NOT STAY RUNNING. WAITED 20 MINUTES FOR TOWTRUCK AND THE VEHICLE STARTED RIGHT UP. (2016) * SLOWING TO A STOP FOR LIGHT IN TOWN, STARTED RIGHT UP, BUT WOULD NOT REMAIN RUNNING, WAITED 20 MINUTES RAN FINE (2016) * STALLED IN STOPPED TRAFFIC. STARTED RIGHT UP WAS ABLE TO DRIVE TO A PARKING LOT BUT STALLED AGAIN AND WOULD NOT RESTART FOR 15-20 MINUTES. RAN FINE ONCE STARTED AGAIN. (2017) * STALLED IN STOP AND GO TRAFFIC ON I-95 IN PHILADELPHIA. STARTED RIGHT UP AGAIN, BUT HAD TO WAIT 20 MINUTES FOR IT TO REMAIN RUNNING (03/2018) * STALLED WHEN COMING TO A STOP FOR STOP SIGN. WOULDN'T START RIGHT UP. HAD TO WAIT 15-20 MINUTES THEN IT STARTED AND RAN FINE. (09/29/2018) HAVE TAKEN TO THE JEEP DEALER ON THE THREE EARLIER OCCASIONS, HOWEVER, THEY INDICATE THAT THEY ARE UNABLE TO REPLICATE THE SITUATION AND THERE ARE NO ENGINE CODES TO REVIEW - THEREFORE THEY ARE UNABLE TO CORRECT THE SITUATION. SO I HAVE BEEN DRIVING THE VEHICLE AS IS, BUT AFTER THE LAST TWO TIMES OF THIS OCCURRING I MUST REMEDY THE ISSUE. ASSISTANCE WILL BE GREATLY APPRECIATED.
Fuel/propulsion system, Sep 5, 2018
FUEL PUMP RELAY RECALL R09 WAS PERFORMED IN 2015. RELAY THAT WAS INSTALLED DURING THE RECALL FAILED IN 2018 CAUSING CAR TO STALL IN HEAVY TRAFFIC AND FAILING TO START. CREATED A SIGNIFICANT SAFETY HAZARD AS I WAS LEFT SITTING IN THE MIDDLE OF A BUSY INTERSECTION IN HEAVY TRAFFIC. THE RECALL WAS SUPPOSED TO FIX THIS PROBLEM. RECALL WAS NOT EFFECTIVE AT SOLVING THE PROBLEM AND CHRYSLER IS NOW BILLING CUSTOMERS FOR THE PART AND LABOR THAT THE RECALL WAS SUPPOSED TO FIX.
Electrical system, Engine, Fuel/propulsion system, Aug 10, 2018
THE 2012 JEEP GRAND CHEROKEE WILL CRANK WITH NO START. THE JEEP REFUSES TO FIRE UP, IT WILL CRANK FOR LONG PERIODS OF TIME BUT WILL ABSOLUTELY NOT START UP. COULD BE AN ELECTRICAL ISSUE OR FUEL PUMP RELAY OR ENGINE. SEEMS A LOT OF FRIENDS OF MINE ARE HAVING THE SAME ISSUE WITH THIS VERY SAME MODEL. PLEASE HELP ME WITH THE DEFECTIVE CAR.
Fuel/propulsion system, Mar 27, 2018
I HAVE A 2012 JEEP GRAND CHEROKEE - THE FUEL PUMP WILL TURN OFF FROM TIME TO TIME WHILE VEHICLE IS IN MOTION. SOMETIMES ON THE HIGHWAY AS I AM TRAVELING 60+ MILES PER HOUR . IT WAS DIAGNOSED AS A FUEL PUMP RELAY PROBLEM , I DISCOVERED THAT THERE WAS AN ISSUE AND A RECALL WITH THESE VEHICLES HAVING FUEL PUMP RELAY PROBLEMS. I BROUGHT IT INTO GET FIXED AND IS STILL TURNING OFF WHILE I AM DRIVING , CAUSING A VERY DANGEROUS SITUATION!
Fuel/propulsion system, Feb 19, 2018
WHEN I TRY TO START JEEP IT WON'T START ACTS LIKE NOT GETTING FUEL DOES THIS RANDOMLY AFTER GETTING STARTED SOMETIMES TAKES DAYS OR MINUTES IT RUNS FINE NOT BATTERY NEW NOT STARTED CHECKED HAD FUEL RELAYS REPLACED NEVER KNOW WHEN I TURN CAR OFF IF IT WILL HAPPEN
Power train, Fuel/propulsion system, Feb 10, 2018
INTERMITTENT STALLING USUALLY DURING DECELERATION. FOUR TIMES IN THE PAST 3-MONTHS. TWICE WHILE SLOWING FOR A RIGHT TURN, ONCE WHILE SLOWING ON A DOWNGRADE. THE VEHICLE CAN ONLY BE RESTARTED IF IN PARK FORCING THE NEED TO COME TO A COMPLETE STOP AND SHIFTING INTO PARK. THE ONLY INDICATION IS THE LOSS OF ENGINE NOISE, POWER STEERING AND CONFIRMING USING THE TACHOMETER. THIS CONDITION COULD LEAD TO A REAR COLLISION ON A BUSY ROAD WAY, A ROADWAY WITH NO BREAKDOWN LANE OR TRAPPED IN A CENTER LAND OF A MULTILANE ROAD. PRIOR TO THE CURRENT STALLING REPAIRS PER R09 / NHTSA 15V-115 WERE IMPLEMENTED. THE REPAIRS MAY NOT BEEN EFFECTIVE.
Fuel/propulsion system, Dec 7, 2017
MY CAR STALLS OUT WHILE I AM DRIVING.
Fuel/propulsion system, Nov 5, 2017, crash
CAR SUDDENLY ACCELERATED ON ITS OWN WHEN SLOWLY BEING DRIVEN IN REVERSE IN DRIVEWAY. SHOT BACKWARDS AND EVENTUALLY HIT TREE AND STOPPED. THIS WAS NOT USER ERROR. THE FLOOR MAT WAS NOT STUCK. ALL THIS WAS CHECKED.
Fuel/propulsion system, Oct 2, 2017
CAR HAD PREVIOUSLY HAD R09 / NHTSA 14V-115 COMPLETED TO FIX A FUEL PUMP ISSUE. I HAVE HAD THE CAR IN TWICE SINCE THEN AND INFORMED JEEP THAT IT IS STILL HAVING THE SAME ISSUE. THE FUEL PUMP HAS RANDOMLY STOPPED THREE TIMES SINCE THE REPAIR AND IS NOW HAVING INTERMITTENT NO START ISSUES. THE DEALERSHIP COULD NOT DUPLICATE AND CLAIMS THERE IS NO ISSUE. WE REPLACED THE BATTERY HOPING IT WOULD SOLVE THE ISSUE TO NO AVAIL. THIS IS A HUGE SAFETY ISSUE AND I HAVE READ OF MULTIPLE PEOPLE HAVING THE SAME PROBLEM. THE CAR RESTARTS EACH TIME, BUT IT IS THE FACT THAT IT JUST RANDOMLY SHUTS OFF WHEN IT WANTS.