2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
216 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Sep 30, 2017, fire
ALTERNATOR / ELECTRICAL ISSUES- NOVEMBER 4, 2016 MY WIFE WAS TAKING OUR SON TO SCHOOL WHEN SHE BEGAN GETTING A BURNING SMELL FROM UNDER THE HOOD. AFTER DROPPING OFF MY SON, SHE PULLED OVER AND NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE CUT THE CAR OFF, INITIALLY THINKING IT JUST OVERHEATED. WE LEFT THE CAR IN THE SCHOOL PARKING LOT OVERNIGHT HOPING IT WOULD START UP THE NEXT DAY. I TRIED TO START THE CAR, BUT IT WOULDN'T START AND THE KEY GOT STUCK IN THE IGNITION. AFTER HAVING IT TOWED TO A MECHANIC, WE LEARNED THAT THE ALTERNATOR SUDDENLY FAILED, DRAINING THE BATTERY AND CAUSING THE ENGINE STALL. THIS IS MY SECOND TIME SUBMITTING THIS COMPLAINT WITH NO RESPONSE FROM YOUR ORGANIZATION.
Fuel/propulsion system, Sep 21, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MYRTLE BEACH CHRYSLER JEEP LOCATED AT 785 JASON BLVD, MYRTLE BEACH, SC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Electrical system, Fuel/propulsion system, Sep 12, 2017
WHILE ON A NEARBY HIGHWAY THE VEHICLE STALLED OUT ON ME. I WAS ABLE TO GET INTO SHOULDER AND AFTER, IMMEDIATELY AFTER STALLING OUT I ATTEMPTED TO START THE CAR RIGHT AWAY, IT TOOK ABOUT 4 ATTEMPTS FOR VEHICLE TO START UP AGAIN. TOOK VEHICLE TO THE DEALERSHIP THEY FIRST DIAGNOSED IT BEING AN ISSUE WITH THE KEY FOB BATTERY AFTER BEING REPLACED THE VEHICLE RAN FOR ABOUT A WEEK THEN THE ORIGINAL PROBLEM REOCCURRED. THIS TIME IN TOWN IN THE MIDDLE OF AN INTERSECTION. VEHICLE WAS NOT ABLE TO START AND HAD TO GET VEHICLE TOWED. AFTER TAKING IT BAKE TO THE DEALER THEY INFORMED ME THAT THERE WAS AN ISSUE WITH THE PRIMARY AND SECONDARY FUEL PUMPS.
Electrical system, Fuel/propulsion system, Sep 1, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), FOR WHICH THE FUEL PUMP RELAY WAS REPLACED. APPROXIMATELY TWO YEARS AFTER RECEIVING THE REPAIR, THE CONTACT BEGAN TO NOTICE THAT THE VEHICLE WOULD CRANK, BUT FAILED TO START. THE CONTACT WOULD HAVE TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TOWED TO CHRYSLER FULLERTON (LOCATED AT 1044 US ROUTE 22, EAST SUMMERVILLE, NJ, 08876; 908-722-2500) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO PROVIDE ANOTHER REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Fuel/propulsion system, Jul 24, 2017
CAR STALLED 2 TIMES, TOWED TO JIM CLICK JEEP IN TUCSON R09. MY FUEL PUMP WAS REPLACED FOR $1284 AT ONLY 81,230 MILES. I BELIEVE THE GO AROUND FIX OF A CABLE VS REPLACING THE COMPUTER CAUSED MY FUEL PUMP TO FAIL PREMATURELY, AND I COULD HAVE BEEN HIT WHEN MY CAR STALLED 2 TIMES IN MOTION
Fuel/propulsion system, Jun 28, 2017
ENGINE LIGHT WILL COME ON AND WHEN I ATTEMPT TO ACCELERATE THE JEEP WILL NOT GO OVER 25 MPH. I NEED TO PULL OVER AS SOON AS POSSIBLE AND TURN THE CAR OFF. I MAY NEED TO DO THIS SEVERAL TIMES BEFORE IT WILL START TO DRIVE NORMALLY. THE ENGINE LIGHT WILL REMAIN ON ANYWHERE FROM HOURS TO SEVERAL DAYS WHILE THE CAR DRIVES NORMALLY. THERE IS NO PATTERN TO WHEN IT HAPPENS. I HAVE TAKEN THE JEEP IN TO A DEALER. OIL FILTER HOUSING REPLACED. DID NOT CORRECT THE PROBLEM - DROVE FINE FOR 4 DAYS. CAN HAPPEN ANYWHERE - PULLING OUT ONTO MAJOR HIGHWAY OR JUST DRIVING ON A COUNTRY ROAD. IT IS VERY DANGEROUS AND SCARY. IT IS BACK AT THE SHOP AGAIN. EACH TIME I HAVE TO PAY FOR THE REPAIR AND RENT A ANOTHER VEHICLE. IT HAS BEEN HAPPENING FOR A FOR QUITE AWHILE, BUT SINCE I NEED MY VEHICLE I HAVE LIVED WITH IT. I WILL SOON BE TRANSPORTING 2 YOUNG CHILDREN TO CAMP EVERY DAY AND IT IS HAPPENING MORE OFTEN SO I HAD TO HAVE IT FIXED. ALSO THE COST OF REPAIR IS ALMOST $3000 SO FAR PLUS RENTING A VEHICLE AT $50/DAY. I JUST PURCHASED THE VEHICLE 11/12/15. I PUT THE DATE AS 01/01/2016 SINCE IT HAS HAPPENED REGULARLY SINCE I GOT IT, BUT IT IS NOW HAPPENING EVERY FEW DAYS.
Fuel/propulsion system, May 2, 2017
SUV WOULD NOT START, TOWED TO A LOCAL MECHANIC, REPLACED AIR METERING VALVE, STILL DID NOT START. WAS INFORMED BY MY MECHANIC THERE IS A RECALL ON THE SENSOR IN THE FUEL TANK BUT I WAS NOT TOLD BY CHRYSLER ANYTHING ABOUT THIS PROBLEM WHEN THE TRUCK WAS IN THE SHOP FOUR OTHER TIMES FOR TWO OTHER RECALLS. TRUCK MUST BE TOWED TO CHRYSLER SO THEY CAN LOOK AT THIS PROBLEM.
Fuel/propulsion system, Apr 19, 2017
WHILE JEEP IS IN DRIVE MOTION, THE ENGINE GOES OFF, CAUSING THE POWER STEERING TO BECOME VERY HARD TO HANDLE AND STALLING. PROBLEM HAS ESCALATED. CONTACTED JEEP AND THEY MADE ME AN APPOINTMENT AT MY EXPENSE. THIS IS VERY SCARY WHEN IT HAPPENS AND YOU HAVE NO WARNING. IT HAS HAPPENED ON THE INTERSTATE AS WELL AS COUNTY ROADS.
Fuel/propulsion system, Apr 19, 2017
ON REGULAR OCCASION VEHICLE WILL FAIL TO START, OCCASIONALLY VEHICLE WILL STALL WHILE DRIVING CAUSING LOSE OF POWER STEERING AND BRAKE ASSIST RENDERING VEHICLE HARD TO CONTROL. FUEL PUMP RELAY RECALL HAS BEEN COMPLETED AND WCM HAS BEEN REPLACED.
Electrical system, Engine, Fuel/propulsion system, Jan 19, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL PUMP FRACTURED AND CAUSED A HOST OF ELECTRICAL FAILURES IN THE VEHICLE. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Fuel/propulsion system, Jan 12, 2017
SIMILAR TO OTHER COMPLAINTS I'VE SEEN AND RELATED TO THE TIPM / FUEL PUMP RELAY IN MY OPINION . CAR CRANKS BUT FAILS TO START , HOWEVER WITH A LITTLE PATIENCE AND RE TRYING IT OCCASIONALLY WORKS . THE BATTERY WAS REPLACED AND STILL PERSISTED . THEN THE KEYS WERE REPLACED AND STILL PERSISTED . THEN THE WIN MODULE WAS REPLACED AND STILL PERSISTED UNTIL FINALLY I COULDN'T GET IT STARTED AFTER SEVERAL ATTEMPTS . TOWED TO DEALER AND THEY THINK ITS FUEL PUMP. ( BUT NOT 100% SURE ) NOTICED INTAKE MANIFOLD IS CRACKED NOW TOO. ( FROM CRANKING OVER AND OVER PERHAPS ? ) RECALL ON THE TIPM RESULTED IN THEM INSTALLING EXTERNAL FUEL PUMP RELAY BUT MY GUESS IS THE TIPM IS DEFECTIVE AND THE EXTERNAL FUEL PUMP RELAY WAS BAND-AID SOLUTION . I'M STILL WAITING TO HEAR BACK FROM THE DEALER . I TOLD THEM TO START A TECH TICKET WITH HEAD OFFICE SO THE UNNECESSARY COSTS DON'T ESCALATE ANY FURTHER .
Electrical system, Fuel/propulsion system, Jan 12, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 15V115000 (ELECTRICAL SYSTEM), AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE CONTACT LATER FOUND OUT THAT THE REPAIRS WERE NOT COMPLETED. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Fuel/propulsion system, Jan 4, 2017
WHEN DRIVING THE VEHICLE WITHIN THE FIRST 20-45 MINUTES OF STARTING, THE VEHICLE WILL STALL WHILE DRIVING WHEN SLOWING DOWN. THE VEHICLE IS STILL AT SPEED BUT THE ENGINE STALLS LEAVING NO POWER STEERING OR BRAKES. THIS OCCURS WHEN SLOWING TYPICALLY BUT CAN OCCUR AT SPEEDS OF UP TO 30-40MPH. THIS HAPPENS ALMOST DAILY AT THIS POINT AND SEEMS TO BE GETTING WORSE. *TR
Electrical system, Fuel/propulsion system, Dec 17, 2016
TOOK MY 2012 JEEP GRAND CHEROKEE TO ARRIGO CHRYSLER DODGE JEEP FOR 2 RECALLS IN SEPTEMBER 2016 ONE WIRING ISSUE IN THE VISOR AND ONE FUEL PUMP RELAY. DEALER INFORMED ME RECALLS WERE REMEDIED. DECEMBER 16, 2016 I WAS EXPERIENCING PROBLEMS STARTING VEHICLE AND PROBLEMS WITH VEHICLE SPUTTERING WHILE DRIVING AND WHILE STOPPED. TOOK CAR BACK TO ARRIGO TO DIAGNOSE PROBLEM. WAS TOLD PROBLEM WAS FUEL PUMP RELAY AT COST OF APPROXIMATELY $650. EXPRESSED MY CONCERNS THAT ALTHOUGH RECALLS WERE RECORDED AS "PERFORMED" IN THEIR SYSTEM, CAR WAS NOT PROPERLY REPAIRED. SERVICE ADVISOR TOLD ME THERE WAS NOTHING ELSE WRONG WITH MY VEHICLE AND THE RECALL ACTUALLY TOOK PLACE JUNE 2015. THAT IS INCORRECT AS I CALLED FCA AND THEY IN FACT VERIFIED THAT IN THEIR SYSTEM, RECALL WAS ENTERED AS "COMPLETED" IN SEPTEMBER 2016 AT SAME DEALER, ARRIGO. CALLED ARRIGO AND SERVICE ADVISOR SAID HE RE-CHECKED THE VEHICLE AND THE FUEL PUMP RELAY WAS ACTUALLY IN GOOD SHAPE, IT WAS SERVICED IN SEPTEMBER 2016. HE SAID THE REASON THE CHECK ENGINE LIGHT WAS ON WAS BECAUSE THE SOFTWARE NEEDED UPDATED AND THE CHECK ENGINE LIGHT WOULD BE OKAY AND THE VEHICLE WAS PERFORMING "AS IT IS DESIGNED TO WORK" HAVING NO OTHER PROBLEMS. I HESITANTLY PAID $75 TO HAVE THE "SOFTWARE UPDATED" TO AVOID THE $150 DIAGNOSTIC FEE IF THERE IS NO SERVICE. ONE HOUR AFTER I PAID AND LEFT THE DEALER THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN ACTING EXACTLY LIKE IT HAD BEFORE "SERVICING" AT THE DEALER. ALSO LATER IN THE EVENING I TRIED STARTING THE CAR AND NOTICED THE CAR WOULD CONTINUE TO CRANK WITHOUT TURNING THE VEHICLE ON. AGAIN, THE SAME PROBLEM I HAD BEFORE I TOOK MY CAR IN. I BELIEVE NO ACTION WAS TAKEN IN REPAIRING RECALL ISSUES AND THEY ARE TRYING TO MAKE CUSTOMERS PAY ($650 IN MY CASE) TO ACTUALLY MAKE THE REPAIRS.
Fuel/propulsion system, Nov 21, 2016
TOTALLY INTEGRATED POWER MODULE (TIPM-7) FAILURE. THE SYSTEM CONTINUES RUNNING AFTER THE VEHICLE HAS BEEN TURNED OFF.
Electrical system, Service brakes, Fuel/propulsion system, Jul 29, 2016
I CURRENTLY HAVE THE 2012 JEEP GRAND CHEROKEE AND OVER THE YEARS, MY VEHICLE HAS HAD A TOTAL OF (7) RECALLS. RECALLS: BRAKES, ELECTRICAL, ETC. THE MOST RECENT RECALL STATED THAT THE VEHICLE COULD STALL WITH THE RISK OF A CRASH! UPON RECEIVING MY NOTIFICATION LETTER, I MADE AN APPOINTMENT WITH THE ANTICIPATION THAT THE REPAIRS WOULD ONLY TAKE 1 ' 2 BUSINESS DAYS. UNFORTUNATELY, THE REPAIR TIME WAS APPROXIMATELY 1 WEEK THROUGH THE WEEKEND. I WOULD LIKE TO EXPRESS MY UN-SATISFACTION WITH THE SERVICE AT THE CHRYSLER GROUP LLC (CHRYSLER) AND AT THIS TIME WOULD LIKE TO ESCALATE MY CONCERN AS A COMPLAINT. I WOULD LIKE SOMEONE FROM THE CORPORATE OFFICE SUCH A MANAGER AND/OR DIRECTOR TO CONTACT ME AND EXPLAIN WHY MY ISSUE CAN'T BE RESOLVED. I WOULD ALSO LIKE TO REGISTER MY COMPLAINT WITH BBB. I HAVE ATTEMPTED TO CONTACT CHRYSLER GROUP LLC (CHRYSLER) ON MANY OCCASIONS TO RESOLVE MY ISSUE. I HAVE PURCHASED AND LEASED SEVERAL VEHICLES FROM CHRYSLER OVER THE YEARS, AND NOW I AM VERY DISAPPOINTED WITH THE RESPONSE I RECEIVED TO SETTLE MY CLAIM FOR RENTAL CAR REIMBURSEMENT.
Fuel/propulsion system, Jul 25, 2016
VEHICLE HAS INTERMITTENT NO START CONDITION. TIPM HAS BEEN REPLACED AND EXTERNAL RELAY HAS BEEN INSTALLED PER R009 RECALL BUT CONTINUES TO HAVE A FAIL TO START CONDITION. ENGINE CRANKS AS NORMAL BUT ENGINE DOESN'T START. WILL RUN AFTER MULTIPLE TRIES. COST OF REPAIR WAS $900 BUT MOSTLY PAID BY EXTENDED WARRANTY. 38,000 MILES.
Fuel/propulsion system, Jun 22, 2016
CHECK ENGINE LIGHT FAULT CODE "P2066" APPEARED TWICE SINCE PURCHASED NEW IN 2012. THE FIRST EVENT OCCURRED IN APRIL 2013 AT 17,000 MILES. CHRYSLER DEALERSHIP REPLACED RIGHT AND LEFT FUEL PUMP ALONG WITH FUEL LEVEL SENSOR UNDER WARRANTY. THE SECOND EVENT OCCURRED IN MAY 2016 AT 39,000 MILES. THE DEALERSHIP QUOTED A PRICE OF $1700 FOR REPAIR BUT AFTER SPEAKING TO CHRYSLER REPRESENTATIVE THE PRICE FOR REPAIR WAS $500. THIS ISSUE MIRRORS THE 2005 CHRYSLER PACIFICA RECALL NHTSA REF#06V432000 IN WHICH A P2066 FAULT CODE WAS GENERATED LEADING TO FUEL PUMP MODULE REPLACEMENT. MY UNDERSTANDING IS THAT CHRYSLER AGREED TO EXTEND THE WARRANTY TO 150,000 MILES AS THERE WAS WAS A DEFECT IN THE ENGINE SUBFRAME ASSEMBLY LEADING TO CORROSION IN THE FUEL PUMP AREA.
Engine, Fuel/propulsion system, Mar 29, 2016
UNEXPECTED ENGINE STALL WHILE DRIVING ON FREEWAY. THIS IS THE SECOND TIME EXPERIENCING UNEXPECTED STALL OUT WHILE DRIVE AFTER THE RECALL WAS COMPLETED.
Fuel/propulsion system, Mar 26, 2016
I HAVE MADE 4 CALLS TOTAL TO FRONTIER IN LUBBOCK AND ALL AMERICAN IN MIDLAND WITH NO RESPONSE ON RESOLVING THE RECALLS P36, P14 AND FUEL PUMP RELAY. FIRST CALL WAS MADE IN OCTOBER 2015. LEFT 2 VOICE MESSAGE2 AND TALKED TO 2 REPS. THAT SAID THEY WOULD CALL BACK TO SCHEDULE.
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Mar 10, 2016
TAKADA RECALL HAD RECALLS DONE CAR STILL HARD TO START AND NOW DIES WHEN DRIVING GETTING ANGRY WITH THE WHOLE CAR VERY DANGEROUS WITH KIDS IN CAR
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Mar 10, 2016
TAKADA RECALL TOOK CAR HAD 4 RECALLS DONE NOW HARD TO START AND WHILE DRIVE SHOUT DOWN
Fuel/propulsion system, Jan 26, 2016
LEAK IN FUEL VAPOR LINES ON TOP OF GAS TANK TO THE CANISTER AND TO THE PURGE VALVE. THIS MUST BE ENDEMIC TO THE CAR. THERE IS A 60 BACKLOG ON THE PART. WARNING LIGHT REMAINS ON AT ALL TIMES, STATIONARY OR MOVING.
Fuel/propulsion system, Jan 18, 2016
FUEL PUMP RELAY RECALL NOTICE WAS RECEIVED LAST SUMMER (APPROX. 6 MO. AGO), STILL CAN'T GET PARTS. THE LAST 2 RECALLS FOR THIS VEHICLE TOOK AN EXTREMELY LONG TIME TO GET PARTS. THIS SAFETY RECALL STATES THAT IT CAN CAUSE A CRASH! IT NEEDS TO BE FIXED PROMPTLY OR ANOTHER VEHICLE SHOULD BE PROVIDED. R09/NHTSA 15V-115
Other or unspecified, Fuel/propulsion system, Jan 6, 2016
WELL NOT FEEL SAFE DRIVING THIS CAR SINCE I PURCHASE THIS CAR 4-5 RECALL ON THIS CAR AND NO HAPPY TO TAKE FOR REPAIR BECAUSE USED MY OWN TIME FOR THIS