2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: power train
102 reports, newest first. Show all
Power train, Electrical system, Sep 10, 2026
My 2012 Jeep Grand Cherokee suddenly was stalling, and would not re-start, especially when turning the steering. AAA Tech diagnosed as High Diode Ripple Voltage in the Alternator, damaging the Battery. Needed to Replace both Alternator and Battery at a cost of $1068. Car was recalled under T36, and the repair has a repeat failure again. Jeep Declined to repair or re-imburse the repair costs. More importantly its still a major safety issue, and Jeep is failing their legal obligation to provide a permanent fix, not a temporary fix.
Power train, Electrical system, Jan 16, 2026
The contact owns a 2020 Ford Escape. The vehicle was repaired under NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), but the failure worsened. The contact stated that after the vehicle was retrieved from the dealer, the check engine warning light illuminated. The contact stated that on a separate occasion, a week after the vehicle was repaired, the traction control warning light, the check engine warning light, and the yellow light with an arrow across were illuminated. The message "Service 4-WD" was displayed on the instrument panel. In addition, the contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was able to coast to the side of the road and failed to restart. The contact left the vehicle on the side of the road. The following day, the contact sent someone to pick up the vehicle, and the vehicle restarted. The vehicle was taken to the residence. The contact called the dealer and was informed that a diagnostic cost would be charged, and the contact refused. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle stalled. The contact was able to coast to the side of the side of the road. The vehicle was restarted. The vehicle was taken to the dealer. The contact was informed that the transmission had failed. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact requested a field inspector to inspect the vehicle. The manufacturer stated that the dealer stated that the failure was not related to the recall, and no assistance was offered. The failure mileage was approximately 190,000.
Power train, Electrical system, Engine, Dec 14, 2025
The cuts off in the Middle of the street in front of a school .The vehicle will not start up.I try to Crank it on vehicle make a loud screeching sound like metal to metal .Dash lights 4wd pop on then a lightning symbol came on.The vehicle wont change gears steering wheel lock ,wheels lock ,The front left turning signal does not work all the other lights do.My wife and I avoided a collision when the vehicle shut off while driving .Thank God no one were hurt.Bought this vehicle in October 2025.
Steering, Power train, Engine, Oct 29, 2025
Year: 2012 Make/Model: Jeep Grand Cherokee 5.7 L V8, 4WD Mileage: ~140,000 miles Date of Incident: [Insert date] Location: McKinney, Texas (near U.S. 75 exit) Description of the Safety Issue: While driving normally, the Service 4WD System warning illuminated. Seconds later, the lightning-bolt symbol (Electronic Throttle Control) appeared, and the engine stalled abruptly without warning. All power steering and power-brake assist were lost while the transmission was still in Drive. The vehicle rolled backward on a slight grade as if in neutral. Attempts to restart the vehicle failed. Even CarMax technicians, at whose lot the vehicle came to rest, were unable to start it. A strong hot/burning electrical odor was present immediately after shutdown. This indicates a possible overheating or shorting event in the electrical or fuel-relay system (TIPM or throttle-body circuit). Had this failure occurred on U.S. 75 at highway speed (80–85 mph), I would have lost steering assist and braking ability in heavy traffic — a situation that could have led to a severe collision or injury. I respectfully request that NHTSA review this case as a potential recurrence or expansion of the existing recall group. The combination of a sudden stall, complete loss of control systems, no-restart condition, and electrical-burn odor constitutes a serious and ongoing safety defect that endangers vehicle occupants and others on the roadway. Supporting Information: – CarMax technicians confirmed the vehicle would not restart. – Recent maintenance included new fuel pump, injectors, hoses, and cooling-system components (~$10 K). – Warning lights: “Service 4WD System” and “Electronic Throttle Control (lightning-bolt)” appeared immediately before stall.
Service brakes, Hydraulic, Power train, Vehicle speed control, Jun 11, 2025
The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the RPM fluctuated before the transmission slammed into gear. The contact stated that the ABS warning light and another unknown warning light were illuminated. The vehicle was towed to an independent mechanic and was diagnosed with transmission failure, and a failure with the accelerator pedal. The accelerator pedal was replaced, and other unknown parts were replaced on the transmission. The contact stated that the failure persisted. The contact stated that on a separate occasion, while driving 30 MPH, the brake pedal was depressed but failed to stop the vehicle immediately and the vehicle stalled. After several attempts, the vehicle was able to restart. The vehicle was towed back to an independent mechanic, and it was diagnosed that the throttle had failed and needed to be replaced, and the accelerator pedal also needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The contact stated that recently the vehicle failed to exceed 40 MPH while driving. The contact stated that the check engine warning light and ABS system warning light were illuminated. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 87,000.
Power train, Feb 11, 2025
The transmission is messed up for no reason for such low miles
Power train, Electrical system, Fuel/propulsion system, Jul 17, 2024
Re: AQ14-003-FCA-Consent-Order-7-24-2015 & 2019 Safety Recall [Manufacturer Recall Number V62 & NHTSA Recall Number 19V-813]. FCA hasn't been in compliance with either of them regarding 'my' vehicle. 2015 Consent Decree implies should have been notifying car owners of any type of recall. 2017 recall was cancelled & 2019 safety recall was issued 4 years after the decree, 1 year after I bought the car, a safety recall was issued. Wasn't notified. 2 years later "I" contacted FCA (now Stellantis) to get my vehicle remedied by repair or replacement. Parts were shipped to a dealership but they used it on one of their customers. I asked for another set of parts. After that, absolutely nothing has happened up to now. Keep in mind FCA had my information (email, phone & address) either from me emailing or speaking with a customer rep. It's been over 3 years since last heard from FCA. On my side I no longer have ability to contact them directly since they became Stellantis. 49 U.S.C. § 30166(f); 49 C.F.R. §§ 573.6(c)(10); 577.5(a), 577.7(c)(1), & 49 U.S.C. § 30165(a)(1); 49 C.F.R. § 578.6(a) NHTSA fined FCA/Stellantis > $100 million for 'not' making an effort to send recall notifications of any type of recalls directly to owners of their vehicles within a reasonable amount of time also to remedy the issue. If they don't comply $7,000 per violation & only remedy is replacing the vehicle in question. It's exact issue! Been over 7 years waiting within a reasonable remedy, it never happened. This is a safety issue. I was assured it'd be fixed, never was. I'm putting my life at risk & others driving. Unbelievably the part sent to me the dealership without my consent & knowledge gave it to one of their customers. I called to complain & expected another part to be sent out to another dealership. It never happened. I never spoke to anyone at FCA since then 3 years ago. There doesn't need to be a lengthy investigation. It shows my recall status as open. Proof of noncompliance.
Power train, Apr 4, 2024
This Jeep has had 2 recalls and repairs related to the fuel pump relay. The first recallrepair did not fix the issue, Jeep then replaced the relay again, which did not fix the issue. Then there was a NEW recall and repair, which also did not fix the issue. The car still has the exact same issues, the car will randomly stall soon after being started. I’m not sure what to do at this point bc I feel unsafe driving this car and it is my only vehicle.
Power train, Engine, Fuel/propulsion system, Feb 8, 2024
While driving through the intersection after slowing down at light, vehicle completely stalled, turned off in the middle of the intersection and wouldn't start back up. I had to have it towed to dealership. I have had it in dealer prior to this incident for stalling issues just out of nowhere. They simply said they cannot find a cause. This is dangerous to me because vehicles behind me don't know that I am stalled out and almost hit me. Prior to this last time, I have been able to restart vehicle by putting in neutral and getting it to move on it's way, but still scary while vehicles behind me don't know that I was going to stall out. This last incident, I had to be pushed off of the road and then towed to dealer. Hoping they can find the cause and fix.
Power train, Dec 29, 2023
The transmission shifts strangely, and it seems like it cannot decide which gear it needs to be in for normal operations. It also causes the vehicle to stall while driving. Also, at times it stays in only one gear, and you cannot even shift gears manually. Intermittently, the vehicle starts out in a higher gear, and it doesn’t correct itself, so acceleration is way below what it needs to be. I have been fortunate to avoid a few crashes due to the stalling.
Suspension, Power train, Fuel/propulsion system, Nov 9, 2023
Estaba manejando a 35 millas y de repentes la jeep comenzó a perder fuerza y se apagó, tuve que durar como 30 minutos para que pudiera prender, porque cuando la encendía temblaba y los frenos frenos y el guía se ponían duro.
Power train, Engine, Fuel/propulsion system, Mar 25, 2023
After getting my car back from big o doge in Greenville sc I was on my way to work and stopped at a redlight when the light turned green my car just sat there and didn’t move I pressed the gas but nothing it just revved up like it was in neutral pressed the gas to the floor nothing all of a sudden it was like it jumped and took off…also did the same thing at a stop sign up hill and I had a car coming in the other lane as I was crossing the lane to get into the correct one….I had open recalls and set up for it to be checked when I arrived at the delarship they told me my recalls were closed. My car was not checked or repaired at the time how can you just cancel a recall/campaign after notification and claim parts aren’t available but the car was never fixed? I called the delarship paid 400 for 2 diagnostics and they didn’t put my trans cap back on so now they’ve basically ruined my car and didn’t fix NOTHING
Power train, Other or unspecified, Forward collision avoidance, Dec 22, 2022
My 2012 jeep SRT8 will be driving n jerking and feels unsafe think gotta be a n23 transfer case or final drive ordeal they have with different year not my year but should be and I don't feel safe at all n I paid a lot of money for this premium vehicle and getting run around and serv 4wd and traction control off n fcw off pops up after few minutes all at same time got transfer case control module coming in mail hopefully it works but if not it's gotta b update or flash transmission update but it'll literally be surging and when slowing down it'll fell like it's getting shift in wrong gear it's crazy
Power train, Oct 21, 2022
My transmission keeps clunking
Power train, Electrical system, Engine, Jun 29, 2022
Vehicle stalled without warning. No power whatsoever. Illuminated battery light came on. Noticed a burning odor coming from vehicle. Checked engine bay and noticed heavy smoke coming from alternator for a good 10 minutes. Vehicle would not take a jump nor could I put into gear. Battery is completely dead. PCM also seems to be fried. Will have to be towed to Dealership. Called Jeep costumer care and referenced the t36 recall but my vin does not fall under it even though vehicle fits EXACT description of recall. Also noticed that many others are have same problem with Jeep and them not expanding the recall to their vin. How terrible!! This could have easily been a fatal situation. Jeep needs to take some responsibility and action!
Power train, Electrical system, Fuel/propulsion system, Apr 20, 2022
Since owning this vehicle (2013), it periodically stalls while driving. There is no warning and most times I am on a highway or getting off an exit. When this happens, I have no power steering ability. I have been lucky so far and I have not caused a serious accident when these episodes have occurred. My wife refused to ride or to drive the Jeep because of this problem. I see online that other Jeep owners have experienced the same problem. I have taken it to a Jeep dealer for service since 2013 and they are never able to diagnose the root cause of this problem. This problem seems to be happening more often - I fear for my life and those around me due to this sporadic problem. Please hold Jeep responsible for getting to the root of this issue with these vehicles.
Power train, Engine, Jan 16, 2022
I have an on going issue with the vehicle stalling while slowing down for intersections, roundabouts and exit ramps. This has been happening since 2018. The vehicle traveling around 35-25 decelerating, the RPMs will just drop to zero and the engine will shut off. No warning lights, codes or indication I have lost power. Latest incident was on 1/14/22 in Mukwonago, WI after have only driven the vehicle for about 10 minutes. Coming from a 55 zone donw to a stop at an intersection the vehicle stalled with no warning around 30-25 MPH. 1/16/22 I was entering a roundabout and saw the RPMs dropping below idle to zero and was able to stop the stall by shifting the transmission into neutral. RPMs immediately went back to idle.
Suspension, Power train, Electrical system, Dec 30, 2021
Symptoms are identical to recall W47, Where loss of engagement between transmission and the differential inside PTU (Power Transfer Unit)
Power train, Other or unspecified, Mar 24, 2021
MY CAR BEGAN SHUDDERING, THE DEAL OF DRIVING A BOAT ALMOST, FEELING LIKE THE TRANSMISSION IS IN A LOWER GEAR BUT NOT AS ROUGH. THE DEALER PREFORMED RECALL REPAIR FSA 14M02TSB 16-0129 TODAY IN DENTON. I DROVE HOME THE 35 MI. AND, ALTHOUGH IMPROVED STILL FELT THE SAME. MY BOYFRIEND RESEARCHED OTHER BULLETINS AND RECALLS. THEN JACKED THE CAR UP AND SAW A LEAK RELATING TO 14M01TSB. I CALLED BUT WAS TOLD SINCE I HAVE 127798 MI AND IT HAS BEEN MORE THAN 10 HRS, THIS NO LONGER APPLIES. THERE WAS NO WARNING OR CODED RELATED TO THESE ISSUES AND I FEEL THAT THESE 2 ISSUES ARE RELATED TO EACH OTHER AND 1401TSB SHOULD BE EXTENDED TO ACCOMMODATE CUSTOMERS WHO HAVE THIS ISSUE BUT WEREN'T AWARE AS DIAGNOSTICS DO NOT SHOW THERE IS A PROBLEM AND THE LEAK IS NOT SEVERE ENOUGH TO NOTICE DRIVEWAY SPOTS. THE ONLY CODE OF MY CAR IS AN OXYGEN SENSOR CODE THAT SHOWED UP AFTER THE DEALER REPAIR TODAY. I HAVE SEEN MANY PEOPLE WHO HAS THIS EXACT SAME ISSUE THEREFORE IT IS AN ONGOING PROBLEM THAT JEEP MANUFACTURERS ARE FULLY AWARE OF. I REQUEST THAT THE PREVIOUS 14M01 BE EXTENDED TO COVER ALL PARTS, REPAIRS AND LABOR RELATED TO THIS ISSUES FOR THESE VEHICLE OWNERS. I AM JUST OUTSIDE THE COVERAGE OF THIS BULLETIN AND HAD MY BOYFRIEND NOT JACKED UP THE VEHICLE AND CHECKED HIMSELF AFTER RESEARCHING THE BULLETINS, WE WOULD STILL BE UNAWARE OF THE ACTUAL PROBLEM. I, AND OTHER OWNERS NEED THE PROBLEMS ADDRESS IN BULLETIN 14M01 REMEDIED BY WARRANTY EXTENSION OR OTHER SATISFACTORY MEANS TO COVER A PROBLEM THAT THE MANUFACTURER IS FULLY AWARE OF.
Steering, Power train, Mar 8, 2021
WHEN IN MOTION (HAS HAPPENED MULTIPLE TIMES ON THE HIGHWAY) THE ENGINE WILL STALL AND THE ENGINE CUTS OFF RANDOMLY WHILE DRIVING. NO ERROR CODES OR WARNINGS COME ON, POWER STEERING AND POWER BRAKES NO LONGER FUNCTION EITHER BUT THE RADIO STAYS ON. DEALER HAS REPLACED THE FUEL PUMP RELAY TWICE BUT ITS NOT FIXED. BECAUSE THE COMPUTER DOESN'T RECOGNIZE AN ERROR THE DEALER HAS SAID THEY CAN'T DIAGNOSE IT AS AN ISSUE. BUT JEEP FORUMS WIDELY SHOW THAT MANY PEOPLE ARE STILL HAVING THIS ISSUE..
Power train, Feb 9, 2021
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CONTACT FELT THE REAR END OF THE VEHICLE SUDDENLY LOWERED WITHOUT WARNING. AS THE VEHICLE LOWERED, THE VEHICLE BEGAN TO STALL AS HE DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT PULLED OVER AND SAW THAT PART OF THE SUB FRAME WAS DETACHED FROM THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE DRIVE SHAFT HAD DETACHED FROM THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Sep 29, 2020
WHILE TRAVELLING ON THE INTERSTATE AT APPROX 70 MPH, THE VEHICLE LOST TORQUE AND LOST ABILITY TO ACCELERATE AND HAD A LOUD KNOCKING NOISE WHILE HITTING GAS PEDAL. VEHICLE IS ONLY 80,100 OF 100,000/5 YEAR POWERTRAIN WARRANTY. DEALER WOULD NOT WARRANTY THIS POWERTRAIN ISSUE EVEN THOUGH THE VIN HAS MULTIPLE EARLIER POWERTRAIN WARRANTY ITEMS COMPLETED. DEALER DIAGNOSED AS FRONT TRANSFER CASE INTERNALLY FAILED, AND FRONT DRIVE SHAFT HAS FAILED. MY INDEPENDENT MECHANIC INDICATED THIS FAILURE IS COMMON AND MAY ALSO REQUIRE A FRONT DIFFERENTIAL REPLACEMENT. THE DEALER INITIALLY DIAGNOSED AS FRONT DIFFERENTIAL FAILURE BUT DETERMINED IT TO BE THE TRANSFER CASE. PARTS ARE NOT READILY AVAILABLE DUE TO THIS BEING A COMMON FAILURE (4+ WEEKS FOR PARTS). A FONT DRIVE SHAFT AND TRANSFER CASE FAILURES ARE VERY DANGEROUS AND CAN CAUSE THE VEHICLE TO CRASH.
Suspension, Power train, Seats, Aug 29, 2020
4X4 ACTIVATE ALWAYS IN CITY STREET. SEAT BOTH FRONT VINIL BROKE, FLUID WATER ON THE ROOF BACK WHEN RAININ . SISTEM HIDRAULIC DONT LOWER THE JEEP. DIFICULT TO STARTER.
Power train, Engine, Aug 11, 2020
A FUEL PUMP RELAY FAILURE RESULT IN A NO-START CONDITION.
Power train, Jul 17, 2020, crash
IN A PULL FORWARD PARK SPOT, SHIFTED TO REVERSE TO BACK OUT. CAR LURCHED BACKWARD VERY FAST. CROSSED THE ROAD, STOPPED BY A 4' X 6' POST SET IN THE GROUND. THE COLLISION BROKE THE POST AND CRACKED MY CAR'S REAR BUMPER. I PUT MY FOOT ON THE BRAKE, BUT IT COULD NOT CONTROL THE SPEED. THANKFULLY, NO PEOPLE WERE IN THE ROAD. NO INJURIES. THIS WAS PIN A COMMERCIAL FARM, WHERE PEOPLE CAN HARVEST THE FRUITS AND VEGETABLES. THE ROAD IS BLACKTOP. MY CAR LEFT SKID MARKS ACROSS THE WIDTH OF THE ROAD. IT WAS A FRIGHTENING EVENT FOR ME AND MY FRIEND. I CALLED MY CAR DEALER LATER TO ASK IF THERE HAD BEEN ANY INCIDENTS LIKE THIS...SHIFTING INTO REVERSE AND THE CAR ZIPPED OFF- OUT OF CONTROL. TECH SAID ' NO'.