2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: service brakes
288 reports, newest first. Show all
Service brakes, Hydraulic, Service brakes, Nov 20, 2014
2012 JEEP GRAND CHEROKEE. CHRYSLER DEALER DO NOT HAVE THE REPLACEMENT PART TO CORRECT THE CORRODING BRAKE BOOSTERS. *CW
Electrical system, Service brakes, Nov 19, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THE MANUFACTURER ONLY RELEASED ONE REPAIR KIT PER WEEK. THE CONTACT ATTEMPTED TO REACH OUT TO THE MANUFACTURER, BUT COULD NOT REACH A LIVE REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Nov 18, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Nov 18, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Visibility/wiper, Nov 18, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM, VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Exterior lighting, Service brakes, Nov 17, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Nov 12, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED THE NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (BRAKES), 14V53000 (ELECTRICAL) AND 14V391000 (ELECTRICAL). THE DEALER AND THE MANUFACTURER WERE CONTACT ON MULTIPLE OCCASIONS AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Service brakes, Nov 11, 2014
I WAS STOPPED AT A LIGHT BEHIND A VEHICLE WHEN SUDDENLY MY BRAKE PEDAL WENT DOWN TO THE FLOOR. THE ROAD WAS LEVEL WITH A SLIGHT INCLINE. THE VEHICLE BEGAN INCHING FORWARD AND I KEPT TRYING TO PUMP THE BRAKES. I WAS UNABLE TO LOCATE THE EMERGENCY BRAKE DUE AND THE VEHICLE STOPPED AFTER MAKING CONTACT WITH THE CAR STOPPED IN FRONT OF ME. I LATER REGAINED BRAKE PRESSURE AND PROMPTLY REPORTED THE INCIDENT TO MY INSURANCE COMPANY AND CHRYSLER CUSTOMER SERVICE. PRIOR TO THE INCIDENT, I TOOK MY VEHICLE TO THE DEALERSHIP FOR THE BRAKE RECALL. I WAS INITIALLY TOLD THAT MY BRAKE BOOSTER HAD TO BE REPLACED AND LATER TOLD THAT IT JUST NEEDED THE PROTECTIVE BRAKE BOOSTER SHIELD. CHRYSLER'S SOLUTION WAS TO HAVE A REP FROM ENGINEERING ANALYSIS CONDUCT TESTS ON MY VEHICLES BRAKE SYSTEM. ON 5 NOVEMBER 2014, I RECEIVED A LETTER FROM CHRYSLER ADVISING ME THAT THE INSPECTOR FOUND NO PROBLEMS WITH MY BRAKE SYSTEM. THEY ARE REFUSING TO REPLACE THE BRAKE BOOSTER. I FEAR THAT I AM AT RISK OF MY BRAKE SYSTEM FAILING AGAIN! THIS INCIDENT COULD HAVE BEEN FATAL HAD I BEEN ON THE EXPRESSWAY TRAVELING AT 55 MPH! *TR
Service brakes, Nov 10, 2014
A FEW MONTHS AGO THERE WAS A RECALL ON MY BRAKE BOOSTER. I HAD BEEN ON THE WAITING LIST FOR 3 MONTHS WAITING FOR THIS PART. I WAS ASSURED THAT MY JEEP WAS SAFE TO DRIVE. ON FRIDAY NOV 7TH MY BRAKES WENT OUT AND I HAD TO PUSH REALLY HARD ON THE BRAKES IN ORDER TO STOP USING BOTH OF MY FEET. LUCKILY I DID NOT CAUSE AN ACCIDENT, WHICH COULD HAVE KILLED MYSELF OR SOMEONE ELSE. I AM VERY DISAPPOINTED IN CHRYSLER WITH ALL THESE RECALLS. I HAD TO USE MY TRIPLE A AND HAVE MY CAR TOWED TO THE DEALERSHIP. ALTHOUGH THE DEALERSHIP WAS NICE ENOUGH TO GIVE ME A RENTAL, I THINK THAT I NEED TO BE REIMBURSED FOR USING MY TRIPLE A. AFTER I PAY THIS JEEP OFF I WILL NOT BE BUYING NOTHING MADE BY CHRYSLER AND WILL TRADE IT IN. IT DOES NOT MAKE ANY SENSE TO BE ON A WAITING LIST FOR 3 MONTHS WAITING FOR SOMETHING THAT IS A VITAL IMPORTANCE TO MY SAFETY. THE NEXT PERSON MAY NOT BE SO LUCKY AND IT COULD BE FATAL AND TURN INTO A LAW SUIT. *TR
Electrical system, Service brakes, Nov 6, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Nov 6, 2014
TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Nov 5, 2014
THERE HAS BEEN A RECALL FROM CHRYSLER REGARDING THE BRAKE BOOSTER FREEZING DURING COLD WEATHER. THE RECALL IS P-14/NHTSA 14V-154 . WE HAVE BEEN ON A WAITING LIST SINCE MAY 2014 AND THE DEALERSHIP HAS BEEN UNABLE TO RECEIVE THE PARTS TO MAKE THE REPAIRS. I HAVE BEEN IN CONTACT WITH CHRYSLER AND THEY HAVE BEEN NO HELP AS TO MAKING A TIMELY REPAIR. I ASK THAT YOU LOOK INTO THIS ISSUE AS TO WHY SO MANY PEOPLE ARE ON WAITING LIST AWAITING PARTS. *TR
Electrical system, Service brakes, Oct 29, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 16, 2014
WHILE REVERSING FROM A DRIVEWAY WITH AN INCLINE BRAKES WERE NOT RESPONSIVE. I WOULD LIKE TO FILE A FORMAL COMPLAINT AGAINST CHRYSLER FOR NOT SUPPLYING THE PARTS TO DEALERSHIPS/CAR OWNERS FOR ALL RECALLS (P14,P36, IMPENDING ALTERNATOR RECALL, ETC). THESE RECALLS IN MY OPINION ARE ALL EXTREMELY DANGEROUS AND ENDANGER THE GENERAL PUBLIC ALONG WITH THE OWNER OF THESE VEHICLES. P-36 VANITY LIGHT CATCH FIRE, P-14 BREAK FAILURE, IMPENDING ALTERNATOR - CAR LOSES POWER UNEXPECTEDLY. I WILL ALSO MENTION OUR WARRANTY PERIODS HAVE BEEN EXTENDED FOR 5 ADDITIONAL YRS AND 50,000 MILES DUE TO POSSIBLE LEFT CYLINDER HEAD FAILURES. SHAME ON CHRYSLER FOR NOT SUPPLYING PARTS AND MAKING THE DEALERSHIPS THE MIDDLE MEN WHO ALSO DONT HELP THE CUSTOMERS AND POINT BACK AT YOU. LIVES ARE AT RISK...SUPPLY THE PARTS AND RECTIFY YOUR POOR QUALITY CONTROL. *TR
Service brakes, Oct 14, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 10, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 9, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Oct 8, 2014
I HAVE 2 RECALL NOTICES FROM CHRYSLER ON MY 2012 JEEP GRAND CHEROKEE WHICH I HAVE HAD FOR SEVERAL MONTHS (RECALLS NOS. P14 AND P36). EVERY TIME I CONTACT MY CHRYSLER DEALER, SOUTH POINT CHRYSLER IN AUSTIN, TEXAS, I AM INFORMED THEY DO NOT HAVE THE PARTS TO DO THE RECALL WORK. *TR
Service brakes, Oct 6, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Oct 6, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Hydraulic, Service brakes, Oct 6, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN THE RECALL REPAIR WAS COMPLETED. UPDATED 03/17/15
Service brakes, Oct 1, 2014
WENT FOR RECALL WORK AS SOON AS I RECEIVED NOTICE FROM CHRYSLER. HAVE BEEN WAITING OVER 3 MONTHS FOR PARTS AND DEALER DOES NOT KNOW WHEN PARTS WILL BE AVAILABLE. I CALLED CHRYSLER TO COMPLAIN AND THERE ONLY RESPONSE WAS, "CALL YOUR DEALER". WHAT GOOD IS IT TO RECALL VEHICLES AND THEN NOT REPAIR THEM? *TR
Electrical system, Service brakes, Oct 1, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM: WIRING). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Sep 26, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES,SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER 14V391000 (ELECTRICAL) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER ADVISED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Service brakes, Sep 26, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) IN JUNE OF 2014. THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 25,000.