2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: service brakes
288 reports, newest first. Show all
Service brakes, Sep 24, 2014
I AM NOT SURE IF THIS IS THE CORRECT PLACE TO COMPLAIN. BUT I RECEIVED A RECALL FOR MY BRAKE BOOSTER ( WHICH I AM NOT SURE WHAT IT IS, BUT ANYTHING TO DO WITH BRAKES HAS TO BE IMPORTANT) MONTHS AGO. I REACH OUT TO THE DEALERSHIP SAYING I RECEIVE THE LETTER IN THE MAIL ABOUT MY BRAKES AND I NEED THIS FIXED AND THEY SAID WELL THEY ONLY SEND US ONE PART AT A TIME. SO WHEN WE FIX ONE WE HAVE TO SEND THE OLD ONE IN AND WAIT FOR A NEW ONE SO WE WILL PUT YOU ON THE LIST TO GET THE PART. SO I CALLED BACK A MONTH LATER TO FIND OUT THAT THE RECALL PART HAS BEEN RECALLED WHICH IS RIDICULOUS. SO HERE I AM THE END OF SEPTEMBER STILL TRYING TO GET BY BRAKE BOOSTER FIXED, NOT KNOWING IF MY BRAKES WILL FAIL OR NOT. I SHOULDN'T HAVE TO WAIT TO GET INTO AN ACCIDENT FOR SOMETHING TO BE DONE. MY CAR ISN'T A CHEAP CAR I HAVE PAID GOOD MONEY FOR THIS AND IF SOMETHING ISN'T SAFE THERE IT SHOULD BE FIXED AND I SHOULDN'T HAVE TO WORRY ABOUT IT. CAN YOU PLEASE HELP ME IF YOU CAN NOT CAN YOU LEAD ME IN THE RIGHT DIRECTION. THANK YOU IN ADVANCE *TR
Service brakes, Sep 23, 2014
I TOOK MY VEHICLE TO RAY BRANDT DODGE/JEEP @ 1600 WESTBANK EXPRESSWAY IN HARVEY, LA APPROX 1-2 MONTHS AGO AND WAS ADVISED I NEED TO REPLACE THE BRAKE BOOSTER. I WAS ADVISED THAT I WOULD BE NOTIFIED WHEN PART CAME IN. I HAVE NOT RECEIVED ANY NOTIFICATIONS. *TR
Service brakes, Sep 23, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 22, 2014
MY 2012 JEEP GRAND CHEROKEE EXPERIENCED BRAKE DIFFICULTIES DURING THE WINTER 2013/2014 TWICE. I BLAMED IT ON THE EXTREME COLD WE WERE EXPERIENCING AT THE TIME. SHORTLY THEREAFTER, THE BRAKE RECALL NOTICE WAS ISSUED TO THE MEDIA. I IMMEDIATELY CALLED MY LOCAL CHRYSLER/JEEP DEALER TO INQUIRE ABOUT THE RECALL. I WAS INFORMED THAT THEY HAD NOT BEEN GIVEN NOTICE TO MAKE APPOINTMENTS FOR THE REPAIRS. APPROX 1 MONTH LATER THE OFFICIAL RECALL NOTICE WAS RECEIVED BY MAIL. I AGAIN CALLED THE DEALER WHO TOLD ME I WAS #12 ON THEIR REPAIR LIST. HE ALSO NOTED THAT THE PARTS WERE BEING SENT "A COUPLE AT A TIME" AND THAT IT COULD BE A WHILE. MONTHS LATER, I HAVE CALLED FOR AN UPDATE AND AM STILL #5 ON THE WAITING LIST. I LET THEM KNOW THAT I TRULY HAD EXPERIENCED THE FAILURE AND WAS CONCERNED ABOUT WINTER WEATHER COMING SOON. THEY SAID THAT THEY WOULD GET TO ME AS SOON AS POSSIBLE. I AM VERY DISAPPOINTED IN THE RESPONSE TO OUR CONCERNS...ESPECIALLY HAVING EXPERIENCED THE FAILURE. *TR
Service brakes, Sep 18, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 17, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 16, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 16, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT TWO PARTS WERE BEING DISTRIBUTED TO EACH DEALER PER MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/24/14*LJ
Service brakes, Hydraulic, Service brakes, Sep 15, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 10/23/4*CN THE RECALL WAS COMPLETED. UPDATED 10/30/14
Service brakes, Sep 9, 2014
I RECEIVED A SAFETY RECALL LAST SPRING FOR P14/NHTSA 14V-154-BRAKE BOOSTER. I MADE AN APPOINTMENT TO HAVE THE BRAKES INSPECTED MAY 5, 2014. AT THAT TIME THE DEALER DID NOT HAVE THE PARTS (WATER SHIELD) TO PLACE OVER THE BRAKE BOOSTER. I JUST SPOKE WITH THE DEALER SERVICE DEPARTMENT TODAY (9/9/14) AND THEY STILL DO NOT HAVE THE PART NOR DO THEY HAVE ANY IDEA WHEN THEY WILL HAVE THE PREVENTATIVE PART. IF THIS ISSUE IS OF NO CONCERN THEN WHY WAS A SAFETY RECALL ISSUED? IF IT IS OF CONCERN (AND I MIGHT ADD WE ARE HEADED INTO THE COLDEST AND RAINIEST TIME OF YEAR HERE) THEN WHY ARE THERE NO PARTS AVAILABLE TO PREEMPT A KNOWN SAFETY HAZARD? HAVING HAD OTHER VEHICLES THAT HAD SAFETY RECALLS AND DEALING WITH DIFFERENT MANUFACTURERS, I NEVER HAD TO WAIT OVER 5 MONTHS FOR A SAFETY RECALL REPLACEMENT PART. I BELIEVE THAT THE CHRYSLER CORPORATION HAS DROPPED THE BALL AND THE POTENTIAL EXPENSE OF MY FAMILIES SAFETY. FOR THIS I AM PLACING A FORMAL COMPLAINT! *TR
Service brakes, Sep 9, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 9, 2014
I HAVE BEEN WAITING FOR MY LOCAL JEEP DEALER TO FIX A SAFETY RECALL NOTICE RELATED TO A BRAKE BOOSTER ON MY 2012 JEEP GRAND CHEROKEE. I'VE BEEN WAITING SINCE MAY. THIS IS UNACCEPTABLE! I HAVE A 7-MONTHS-PREGNANT WIFE, AND HOW AM I SUPPOSED TO FEEL SHE IS SAFE AND SECURE IN A CAR WHICH COULD POTENTIALLY HAVE A BRAKE ISSUE? NOW, FAST FORWARD TO SEPTEMBER AND I'VE RECEIVED ANOTHER RECALL NOTICE, THIS ONE PERTAINING TO SUN VISOR WIRING. HOW LONG SHOULD WE BE REQUIRED TO WAIT FOR THESE TO BE FIXED? I'VE HAD RECALLS ON MY 2010 MERCURY MARINER AND 2005 MAZDA TRIBUTE RECENTLY, AND BOTH WERE HANDLED IMMEDIATELY. SO I WOULD VERY SPECIFICALLY LIKE TO LODGE A COMPLAINT AGAINST CHRYSLER AND ITS PARENT, FIAT. LOCAL DEALERS NEED TO BE SUPPLIED WITH REPLACEMENT PARTS FAR MORE QUICKLY. (AND, FOR THE RECORD, I'VE OWNED FIVE JEEPS. I'M LOYAL TO THE BRAND, WHICH IS ALL THE MORE REASON WHY THIS IS UPSETTING.) THE DEALER ISN'T HELPFUL AT ALL - ALL THEY TELL US IS THAT WE'RE IN A QUEUE AND WAITING ON PARTS. IT'S ENOUGH WAITING. THIS IS A SAFETY ISSUE THAT MUST BE ALLEVIATED IMMEDIATELY. *TR
Service brakes, Sep 9, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 8, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 8, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 8, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT WAS TAKING TOO LONG FOR THE DEALER TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 8, 2014
MATTHEWS DODGE AND CHRYSLER WILL NOT SERVICE MY RECALL AFTER SEVERAL CALLS AND A COMPLAINT TO VEHICLE SAFETY! *TR
Service brakes, Sep 5, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS SHIFTED TO PARK AND THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Service brakes, Sep 4, 2014
I'VE CALLED DODGE NIELSON IN EAST HANOVER, NJ 07936 BACK IN JUNE TO BRING MY CAR IN FOR A PART. I RECEIVED A LETTER IN THE MAIL FEW WEEKS PRIOR IN REGARDS TO A SAFETY RECALL "BRAKE BOOSTER". IT IS NOW SEPTEMBER AND THEY HAVE TOLD ME NO PARTS HAVE BEEN RECEIVED. WINTER IS RIGHT AROUND THE CORNER AND THIS SPECIFIC PART IS QUITE IMPORTANT IN THE WINTER MONTHS COMING. I AM GETTING WORRIED WITH TIMING. PLEASE ADVISE. VIN [XXX] NOTIFICATION CODE P14 P14/NHTSA 14V-154 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Sep 3, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 3, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA RECALL NUMBER 14V154000 (BRAKES). AFTER CONTACTING THE DEALER AND THE MANUFACTURER SEVERAL TIMES THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
Service brakes, Sep 3, 2014
CHRYSLER SENT ME A RECALL FOR P14 AND P36 AND I MADE DIFFERENT INTENTS FOR MORE THAT SIX MONTHS TO DEALERS IN MIAMI AND THEY DO NOT HAVE THE PARTS. TODAY 09/03/2014, A CALL CHRYSLER AND THE TOLD ME THAT THEY ARE HAVING PROBLEMS SUPPLYING THESE PARTS....??????? *TR
Service brakes, Sep 2, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Service brakes, Sep 2, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Service brakes, Aug 29, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT ONLY THREE PARTS PER WEEK WERE BEING MADE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.