2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: steering
99 reports, newest first. Show all
Steering, Sep 5, 2017
DRIVING AT HIGHWAY SPEEDS, 55 TO 70 MPH THE STEERING WHEEL WILL VIOLENTLY SHAKE BACK AND FORTH AND THE CAR WILL JERK FROM LEFT TO RIGHT. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THE POWER STEERING RACK AND PINION WOULD NEED COMPLETE REPLACEMENT. THE ESTIMATE WITH A NEW 4 WHEEL ALIGNMENT IS OVER 1900 DOLLARS. THIS JEEP IS DRIVEN BY MY WIFE, HAS NEVER BEEN OFF ROAD AND HAS ONLY 33,000 MILES ON IT. A SERVICE TECHNICIAN TOLD ME THIS IS A VERY COMMON PROBLEM AND THEY SEE MANY JEEPS WHERE THE RACK NEEDS REPLACEMENT. I CALLED TWO OTHER DEALERSHIPS AND WAS TOLD THIS IS A PROBLEM AREA ON 2012 GRAND CHEROKEES. I WAS ALSO TOLD THEY REDESIGNED THE RACK A COUPLE OF YEARS AGO BECAUSE OF THIS PROBLEM. THIS REPAIR SHOULD BE COVERED AND RECALLED AS A DANGEROUS MANUFACTURING DEFECT.
Steering, Aug 29, 2017
DEALERSHIP RELATED THE FOUND STEERING GEAR HAD NO FLUID, IT WAS LEAKING AND NEEDED TO BE REPLACED. WE PARK THE CAR IN THE GARAGE AND HAVE NO LEAKS ON THE FLOOR. WHERE IS ALL THIS LEAKING FLUID GOING?
Steering, Electrical system, Engine, Aug 14, 2017
JEEP STALLS SUDDENLY WHILE DRIVING WITH NO INDICATION OTHER THAN THE LOSS OF POWER STEERING. THIS OCCURS REPEATEDLY AT DIFFERENT SPEEDS RANGING FROM 15 MPH IN THE CITY TO 60 MPH ON THE HIGHWAY. STALLING HAS OCCURRED WHEN SLOWING DOWN AND ALSO WHILE TURNING.
Steering, Electrical system, Jul 11, 2017
AS I WAS DRIVING MY A/C STOPPED BLOWING COLD AIR. BATTERY LIGHT CAME ON THEN ALL THE DASH INDICATORS STARTED BLINKING WRONG INCLUDING MY SEAT BELT INDICATOR, RADIO SHUT OFF, ETC. CAR DROVE AS IF IT HAD LITTLE POWER THEN STEERING JERKED AS IF CAR WAS GOING TO SHUT DOWN. PULLED OVER AND TURNED OFF CAR AND CAR WOULD NOT RESTART. TOOK TO THE MECHANIC WHO CONFIRMED IS THE ALTERNATOR. VEHICLE ONLY HS 60K MILES.
Steering, May 15, 2017
POWER STEERING FLUID LEAKING; ACCORDING TO DEALER, POWER STEERING FLUID IS HIGHLY FLAMMABLE AND MAY CAUSE A FIRE FORCING ME TO PAY THE $1,600 FOR A NEW STEERING RACK. 2012 JEEP GRAND CHEROKEE, 26K MILES.
Steering, Apr 25, 2017
FRONT RACK AND PINION STEERING BOOT LEAKING. CAR BOUGHT NEW AND HAS 59,000 MILES. ON LINE REPORTS MANY OTHER VEHICLES WITH SAME PROBLEM. SAFETY ISSUE FOUND ON YEARLY INSPECTION.
Steering, Mar 7, 2017
RACK AND PINION IS LEAKING POWER STEERING FLUID. A CRACK IN THE SEAL HAS DEVELOPED IN THE RACK ON THE FRONT PASSENGER SIDE. THE VEHICLE HAS NEVER HAD ANY OTHER ISSUES LIKE THIS BEFORE. ALSO THE COMPUTER HAS NOT INDICATED LOW POWER STEERING FLUID BUT THE MECHANIC TOLD ME IT WAS LOW. THE VEHICLE WAS NOT DRIVEN RECKLESSLY OR OFF ROAD THAT WOULD CAUSE A CRACK LIKE THIS. THERE IS NO SIMPLE FIX FOR THIS OTHER THAN A $1300+ REPAIR FOR AN ISSUE THAT IS A DEFECT. I HAVE HAD 2 MECHANICS AND THE DEALERSHIP LOOK AT THE ISSUE AND GIVE ME QUOTES. I DISCOVERED THIS IN JANUARY.
Steering, Feb 20, 2017
MY 2012 JEEP GRAND CHEROKEE HAD LOW LEVELS OF POWER STEERING FLUID AFTER REPLACING THE POWER STEERING PUMP, SO I RETURNED THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THE POWER STEERING RACK AND PINION WOULD ALSO NEED COMPLETE REPLACEMENT. THE JEEP HAD 80K MILES.
Steering, Feb 20, 2017
THE POWER STEERING WENT OUT ON MY 2012 JEEP GRAND CHEROKEE WHILE IN MOTION ON A CITY STREET, AND BECAME APPARENT WHILE TURNING, MAKING IT VERY DIFFICULT TO STEER THE VEHICLE. THE POWER STEERING PUMP HAD FAILED AND NEEDED COMPLETE REPLACEMENT AT 66K MILES.
Steering, Service brakes, Engine, Jan 23, 2017
IN THE 18 MONTHS I HAVE OWNED THE VEHICLE IT HAS RANDOMLY TURNED OFF 5-6 TIMES ON THE HIGHWAY OR ON A STREET. THE ENGINE TURNS OFF (WITH NO WARNING ON THE DASH) AND YOU LOSE POWER STEERING AND BRAKING. I HAVE TAKEN IT TO THE DEALERSHIP TWICE IN THE LAST TWO MONTHS AND THEY ARE NOT ABLE TO DIAGNOSE. I AM PICKING UP THE CAR TOMORROW FROM THE DEALERSHIP THAT HAS HAD IT FOR THE PAST SIX DAYS. THEY WILL BE RELEASING ME AN UNSAFE CAR THAT I WILL NOT ALLOW MY DAUGHTER OR WIFE TO DRIVE.
Steering, Jan 18, 2017
2012 JEEP GRAND CHEROKEE POWER STEERING IS WHINING LOUDLY WHILE IDLING AND IN MOTION FLUID IS BEING LOST.. OCCASIONAL VIBRATION IN STEERING SYSTEM WHEN CORNERING.
Steering, Jan 10, 2017
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER AND WAS DIAGNOSED THAT THE POWER STEERING COMPONENT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Steering, Suspension, Jan 5, 2017
WHILE DRIVING ON THE HIGHWAY THE JEEP JOLTED/ JUMPED TO THE SIDE WHEN WE DROVE OVER MILDLY UNEVENLY PAVED ROADS OR OVERPASSES CAUSING US TO LOSE CONTROL OF OUR VEHICLE MOMENTARILY. WE WERE AT 65 MPH AND THE JEEP ROCKED A FEW TIMES UPON ATTEMPTING TO STABILIZE. THIS HAS HAPPENED NUMEROUS TIMES AND OUR LAST INCIDENT ALMOST THREW US INTO THE SIDE OF A SEMI. THE DEALER CANNOT EXPLAIN THIS AND WE HAVE HAD NEW TIRES AND AN ALIGNMENT DONE WITHOUT ANY IMPROVEMENT. IF WE KEEP THIS CAR I KNOW BEYOND A DOUBT THAT THIS SITUATION WILL BE THE CAUSE OF A SERIOUS ACCIDENT / FATALITY. THERE IS 70,000 MILES ON THIS JEEP. *TR
Steering, Electrical system, Service brakes, Jan 4, 2017
I WAS DRIVING DOWN A BUSY ROAD IN OUR TOWN TODAY. THE BATTERY LIGHT CAME ON. APPROXIMATELY 10 MINUTES LATER WHILE STILL DRIVING, THE LIGHTS ON DASH STARTED FLASHING ON AND OFF, SEATBELT ALARM STARTED GOING OFF, WINDSHIELD WIPERS STARTED WORKING WITHOUT TURNING ON. THE RADIO TURNED OFF. I LOST POWER STEERING. THE VEHICLE SHUT OFF WHILE STILL DRIVING DOWN THE ROAD. I HAD NO POWER BREAKS--SEEMED TO ALMOST STOP WORKING. I WAS FORTUNATE TO GET ON SIDE OF ROAD IN GRASS TO KEEP FROM GETTING HIT BY ANOTHER CAR. IF THERE HAD NOT BEEN A GRASSY AREA THERE WOULD HAVE BEEN AN ACCIDENT. THE VEHICLE THEN WAS COMPLETELY SHUT DOWN--DOOR LOCKS WOULD NOT WORK- TRIED TO PUT KEY FOB IN IGNITION AND COULD NOT GET IT BACK OUT--WAS UNABLE TO GET BACK GATE OPENED. I HAD TO HAVE CAR TOWED TO DEALERSHIP WHERE I WAS TOLD IT WAS THE ALTERNATOR WHICH IN TURNED DESTROYED THE GEL TYPE BATTERY. I WAS ALSO INFORMED THIS WAS NOT COVERED UNDER THE ALTERNATOR RECALL DUE TO NOT MATCHING MY VIN NUMBER. I WAS FIRST QUOTED $2,000 TO COVER THE DAMAGE. I AM VERY UPSET DUE TO THE FACT THAT THERE COULD HAVE BEEN A SERIOUS CAR ACCIDENT TODAY. I AM THANKFUL MY CHILD WAS NOT IN THE CAR WITH ME. I THINK IT IS TERRIBLE THAT THE RECALL DOES NOT INCLUDE THE ALTERNATOR IN THIS 2012 GRAND JEEP CHEROKEE WHEN THE DESCRIPTION OF WHAT "COULD" HAPPEN DID HAPPEN TO ME TODAY. I FEEL THAT CHRYSLER/JEEP SHOULD COVER THIS DAMAGE IN THE RECALL OF THE ALTERNATOR. *TR
Steering, Sep 28, 2016
I AM LOSING POWER STEERING FLUID ON MY 2012 JEEP GRAND CHEROKEE - THERE IS A LEAK SOMEWHERE IN THE STEERING. I HAVE ONLY 40,K MILES ON THIS VEHICLE. THERE HAVE BEEN MANY COMPLAINTS ON THIS AND IS OBVIOUSLY A DEFECT IN THE STEERING SYSTEM - CHRYSLER SHOULD RECALL AND REPAIR THIS PROBLEM.
Steering, Aug 19, 2016
MY STEERING WILL AT VARIOUS TIMES, SHAKE WILL DRIVING, SOMETIMES VIOLENTLY. THE SHAKING GETS WORSE IF I APPLY THE BRAKES. THIS IS AN OFF AND ON PROBLEM AND DOES NOT OCCUR EVERYDAY. IT MOSTLY OCCURS AT HIGHWAY SPEEDS (55 MPH+) I HAVE VIDEO OF THIS OCCURRING AVAILABLE FOR VIEWING.(MP4 FORMAT) I HAVE BEEN TO THE JEEP DEALER (THOMPSON CHRYSLER DODGE JEEP IN EDGEWOOD MARYLAND) 3 TIMES (HAVE SHOWN THEM THE VIDEO) IN THE LAST YEAR TRYING TO GET THIS CORRECTED, BUT THEY CAN'T FIGURE OUT WHAT'S WRONG. I'M AFRAID THAT THIS PROBLEM WILL ONE DAY CAUSE ME TO HAVE AN ACCIDENT WHERE I WILL NOT BE ABLE TO CONTROL THE STEERING WHILE DRIVING.
Steering, Electrical system, Engine, Jun 23, 2016
WHEN SLOWING DOWN OR COMING TO A STOP, THE VEHICLE'S ENGINE WILL TURN OFF AND POWER STEERING WILL NOT WORK. IN ORDER TO START THE VEHICLE AGAIN, I NEED TO COMPLETELY STOP, PUT IT IN PARK AND START THE ENGINE. THIS HAS HAPPENED ON THE STREET AND FREEWAY. IT DOES NOT HAPPEN CONSTANTLY. I HAVE HAD TIMES WHERE IT HAPPENS 2 DAYS IN A ROW, ONCE A WEEK, AND ONCE A MONTH. I HAVE TAKEN THE VEHICLE TO A DEALER A FEW TIMES ALREADY, BUT THEY HAVE NOT BEEN ABLE FIGURE OUT WHAT THE ISSUE IS. AFTER HAVING THE VEHICLE AT THE DEALER FOR OVER 1 MONTH, I SPOKE TO A SENIOR TECHNICIAN THAT WORKS AT THE DEALER AND HE SAID IT IS A KNOWN ISSUE. HE TOLD ME THAT VEHICLES WITH THE 5.7L ENGINE AND THE PUSH TO START BUTTON HAVE BEEN HAVING THIS ISSUE AND THE ISSUE STARTS AROUND 30,000 TO 50,000 MILES AND THEY ARE NOT SURE WHAT IS CAUSING THE PROBLEM OR HOW TO FIX IT.
Steering, Jun 21, 2016
RACK AND PINION LEAKING. ON JULY 23 2012 THERE WAS AN ARTICLE PUBLISHED ABOUT CARS GOING ON FOR DUE TO POWER STEERING FLUID SPRAYING ON MOTOR. PLEASE RECALL THIS PROBLEM. IT'S HAS AFFECTED MANY.
Steering, Apr 4, 2016
BROUGHT MY 2012 JEEP GRAND CHEROKEE TO THE DEALERSHIP THAT I PURCHASED IT FROM 6 MONTHS PRIOR FOR AN OIL CHANGE. WHEN PICKING IT UP THEY TOLD ME THERE WAS A SIGNIFICANT LEAK AND HANDED ME A QUOTE TO REPLACE THE POWER STEERING RACK FOR 1700 DOLLARS. NOT WHAT I WANTED TO HEAR FROM A CERTIFIED VEHICLE I PURCHASED WITH LESS THAN 50000 MILES.
Steering, Jan 31, 2016
AT 40 THOUSAND MILES THE RACK AND PINION NEED REPLACED. THERE IS A LEAK COMING FROM THIS PART. I WAS NOTIFIED DURING AN OIL CHANGE THAT THE REPAIR ISN'T NORMAL AND WOULD COST $1,200. THERE IS NO DAMAGE TO THE VEHICLE. STEERING IS A LITTLE WHINY NOW BUT ACCORDING TO OTHER OWNERS, THIS IS THE START OF THE FAILURE.
Steering, Nov 9, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. UPON INSPECTING THE VEHICLE, THE POWER STEERING FLUID WAS LOW AND THERE WAS AN INTERNAL FRACTURE THAT CAUSED A LEAK OF THE POWER STEERING FLUID WITHOUT WARNING. THE VIN WAS EXCLUDED FROM NHTSA ACTION NUMBER: PE12020 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSIS TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Steering, Oct 20, 2015
WENT IN TO GET AN OIL CHANGE TODAY AND FOUND OUT MY JEEP'S STEERING RACK IS LEAKING. THE CAR HAS 51,000 MILES AND THEY SAID IT SHOULDN'T BE LEAKING ALREADY. FROM WHAT I'VE LEARNED THIS SEEMS TO BE A FAULTY PART AND NOT DUE TO POOR MAINTENANCE OF THE VEHICLE, I JUST PURCHASED IT 4 MONTHS AGO SO I KNOW I DID NOT CAUSE THE PROBLEM.
Steering, Electrical system, Engine, Sep 10, 2015, crash
1-AFTER QUICKLY STOPPING ON THE SIDE OF THE ROAD TO COLLECT MAIL, I TRIED TO GO BACK INTO THE ROAD TO CONTINUE DRIVING BUT THE STEERING WHEEL LOCKED AND I COULD NOT STRAIGHTEN THE VEHICLE. I ENDED UP CROSSING INTO THE OTHER SIDE, GOING INTO THE DITCH AND HITTING A SNOW BANK. DUE TO THE VERY SLOW SPEED (I WAS SPEEDING FROM THE PARKED POSITION) AND TO THE LUCK THAT THERE WERE NO OTHER CARS COMING ON THE OPPOSITE DIRECTION, NO HARM WAS DONE. DEALERSHIP NEVER FOUND ANYTHING WRONG WITH IT. 2- I HAVE HAD TWO SAFETY RECALLS ON THIS VEHICLE THAT HAVE NOT BEEN ADDRESSED ON A REASONABLE TIME FRAME. FOR ONE OF THEM, MY CAR IS AT RISK OF FIRE UNDER THE HOOD, AND FOR THE OTHER ONE, THERE COULD BE ENGINE STALL AND CRASH. JEEP HAS INFORMED OF BOTH, BUT HAS NOT BEEN ABLE TO PROVIDE MY DEALERSHIP WITH THE APPROPRIATE PARTS FOR FIXING THE PROBLEMS. SO I HAVE BEEN DRIVING AROUND WITH SMALL CHILDREN IN THE BACK SEAT, RISKING MYSELF AND MY FAMILY'S LIVES AND ALL THEY CAN DO IS TELL ME NOTHING CAN BE DONE AND GOOD LUCK? BECAUSE IT'S MONETARILY CHEAPER TO PAY FOR LOST LIVES THAN TO AVOID THE LOSS? SOMETHING NEEDS TO BE DONE, THIS VEHICLE WAS NOT A CHEAP ONE, HOWEVER WE HAVE BEEN TREATED LIKE THEY ARE DOING US A FAVOR JUST FOR LETTING US A KNOW WE ARE AT RISK OF DYING FROM CAR CRASH DUE TO IT'S MALFUNCTIONS.
Steering, Electrical system, Sep 2, 2015
2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY RECALL NOTICE ISSUES AND VEHICLE STEERING PROBLEMS. *SMD ACCORDING TO THE RECALL, THE PART WAS NOT AVAILABLE. ALSO, THE CONSUMER STATED THE STEERING WAS NOT STEADY, WHEN HE ENCOUNTERED A BUMP OR A DIP IN THE ROAD. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
Steering, Jul 7, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME HARDER TO STEER. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.