2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints: steering
99 reports, newest first. Show all
Steering, Electrical system, Seat belts, Engine, Jun 23, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED REPLACEMENT AND THE PART REQUIRED WAS UNAVAILABLE. IMMEDIATELY AFTER LEAVING THE DEALER AND WHILE DRIVING APPROXIMATELY 35 MPH, THE SEAT BELT INDICATOR ILLUMINATED, THE AIR CONDITIONING AND RADIO WENT OFF. THE CONTACT LOST THE STEERING AND ACCELERATION. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. THE VEHICLE WAS REPAIRED USING PARTS KNOWN TO BE INCLUDED UNDER AN RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Steering, Power train, Service brakes, Jun 18, 2015
DAY 1....CAR JUST STOPPED OUT OF NO WHERE A PICTURE OF A BATTERY SHOWED UP AND THE CAR JUST STOPPED AND SHUT DOWN ON ITS OWN DAY 2....TOOK CAR IN TO GET A NEW BATTERY BECAUSE THAT WAS TOTALLY DEAD BUT ON DAY 3...THE BATTERY DID NOT FIX THE PROBLEM THE CAR ONCE AGAIN SHUT DOWN ON ME AND THIS TIME IT WAS IN THE MIDDLE OF THE FREEWAY I WAS STUCK FOR A COUPLE OF HOURS CANT EVEN JUMP THE CAR CUZ IT STILL WONT START IT SO I HAD TO GET IT TOWED OFF THE FREEWAY.. MIDDAY OF DAY 3 DISCOVERED IT WAS THE ALTERNATOR AND FINDS OUT THERE WERE FOR 4 RECALLS ON MY CAR SO I TOOK IT TO THE JEEP DEALERSHIP. THEY STATED THEY CAN ONLY FIX 3 OUT OF 4 OF THE RECALL DUE TO NOT HAVING ALL THE PARTS AND INFORMED ME IT WILL BE DONE BEFORE THE DAY IS OVER. 4:30PM CAME AROUND AND I CALLED TO CHECK IN ON THE CAR TO SEE IF IT WAS READY THE WORKER STATED YES COME PICK IT UP SO I DID AND WHEN I WAS ALMOST HOME THE SAME PROBLEM THE CAR SHUT DOWN ON ME SO I CALLED THE DEALERSHIP TO TAKE THE CAR BACK IN BEFORE IT FULLY SHUT DOWN ALTOGETHER. DAY 4....DEALERSHIP CALLED ME ABOUT 11AM AND STATED OK THERES NOTHING WRONG WITH IT AND I CAN GO PICK IT UP SO I STATED OK BUT ABOUT AN HOUR LATER WHEN I WAS ABOUT TO BE ON MY WAY THE DEALERSHIP STATED WAIT DO NOT COME PICK IT UP YET BECAUSE THERE IS SOMETHING WITH THE COMPUTER SYSTEM OF THE CAR AND THAT THE STEERING POWER IS NOT CONNECTING TO THE ALTERNATOR AND IS SHUTTING THE CAR DOWN BUT THE PART TO FIX IT WONT BE IN TIL TOMMORROW. DAY 5..STILL WAITING FOR MY CAR TO BE FIXED..... PLEASE IF THERE IS ANYWAY I CAN JUST SIMPLY SWAP THIS LEMON WITH A DIFFERENT CAR THAT WOULD BE GREAT I HAVE A 4 YEAR OLD AND THIS IS A SAFETY HAZARD AND ACCORDING TO ONE OF THE RECALL THE CAR CAN CRASH WITHOUT NOTICE.... HELP ME PLEASEEEEEEE...UPDATED 08/06/15 *BF UPDATED 12/23/2015*JS
Steering, May 16, 2015
THE POWER STEERING HOSE IS LEAKING FLUID ONTO THE ENGINE.
Steering, Apr 20, 2015
SEAL FAILS PREMATURELY ON RACK AND PINION. IT LEAKS INTO BOOT SEALING THE CONNECTION BETWEEN THE END OF THE RACK AND THE INNER RODS, WHICH MASKS THE PROBLEM. BECAUSE THE VEHICLE IS NOT DRIPPING FLUID THE LEAK GOES UNNOTICED. I SEE THIS AS A SERIOUS ISSUE, AS MOST PEOPLE DO NOT EXPECT THE RACK & PINION TO FAIL AT SUCH AN EARLY INTERVAL THEY ARE PROBABLY NOT CHECKING FLUID LEVELS.. THIS COULD POTENTIALLY CAUSE LACK OF STEERING AND RESULT IN MANY ACCIDENTS. JEEP IS IGNORING THE PROBLEM, MESSAGE BOARDS ON INTERNET ARE FULL OF PEOPLE REPORTING THIS ISSUE. I WOULD LIKE TO SEE IT INVESTIGATED. *TR
Steering, Engine and engine cooling, Latches/locks/linkages, Fuel/propulsion system, Mar 23, 2015
HAVING THE JEEP SERVICES FOR A BROKEN CHAIR RAIL ($1200!) AND THEY TOLD ME THE POWER STEERING RESERVOIR WAS EMPTY AND THE POWER STEERING PUMP, RESERVOIR, RACK AND PINION AND HOSES WILL NEED TO BE REPLACED FOR ANOTHER $2350! I'VE READ THAT THIS VEHICLE HAS A HISTORY OF THIS AND HAS CREATED A FIRE HAZARD. THIS CAR IS NOT 3 YEARS OLD AND HAS HAD FUEL PUMP, WATER PUMP, REAR LATCH LOCK AND MULTIPLE RECALLS ON OTHER ITEMS. DEALERSHIP IS RAKING IN THE CASH; IT VERY UPSETTING FOR SOMEONE WHO REALLY WANTS TO BUY AMERICAN MADE VEHICLES! *TR
Steering, Feb 4, 2015
LAST SATURDAY (01/31/2015), I GOT 48K SERVICE DONE ON THIS JEEP. YESTERDAY (02/02/2015) THE STEERING WHEEL GOT JAMMED WHEN MY WIFE WAS REVERSING THE VEHICLE FROM THE DRIVEWAY. WE FOUND OUT THAT THE POWER STEERING FLUID WAS MISSING. I TOOK THE JEEP BACK TO THE DEALER AND THEY FOUND THAT THE POWER STEERING FLUID CONTAINER IS LEAKING. *TR
Steering, Jan 29, 2015
RECEIVED OIL CHANGE AT DEALERSHIP, THEY ADVISED THAT THE POWER STEERING RESERVOIR WAS EMPTY AND POWER STEERING RACK HAD A LEAK. FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM LISTED ON THIS MODEL YEAR WITH SOME CAUSING AN ENGINE COMPARTMENT FIRE. ALSO FOUND THAT THE NHTSA WAS INVESTIGATING THIS FOR A POSSIBLE RECALL. *TR
Steering, Dec 31, 2014
WHILE MAKING A RIGHT TURN (WIDE RIGHT, NOT SHARP RIGHT) THE ENGINE "STALLED" AND ALL STEERING CAPABILITY WAS LOST. THE CAR ATTEMPTED TO "STRAIGHTEN OUT". IT TOOK A GREAT DEAL OF STRENGTH TO KEEP THE WHEEL FROM TURNING BACK TO CENTER. AND I WAS NOT ABLE TO TURN THE WHEEL FURTHER TO THE RIGHT. FORTUNATELY NO TRAFFIC AT THAT LOCATION SO I WAS ABLE TO "GUIDE" (NOT STEER) THE CAR TO THE SIDE OF THE ROAD. I PUT "STALLED" IN QUOTES BECAUSE THIS WAS MORE LIKE A "LOCKUP" THAN A STALL. THE ENGINE ABRUPTLY STOPPED. ALL ELECTRICAL SYSTEMS WERE STILL ON. NO WARNING LIGHTS ON DASHBOARD. RADIO CONTINUED PLAYING. HEATER FAN WAS STILL RUNNING. POWER BRAKES WERE STILL FUNCTIONING. FYI: THIS IS THE REGULAR HEMI ENGINE. RE-STARTING THE CAR WAS ODD TOO. IT DIDN'T "CRANK". UPON PRESSING THE START BUTTON, THE ENGINE "SNAPPED ON" - LIKE THOSE NEWER STOP/START ENGINES WHEN AT A RED LIGHT. THE NEXT HOUR OF DRIVING WAS NORMAL. *JS
Steering, Electrical system, Service brakes, Dec 18, 2014
BATTERY LIGHT CAME ON AFTER APPROXIMATELY 5 MILES OF DRIVING AFTER STARTING THE CAR, ON 10/5/14. THIS PATTERN CONTINUED FOR TWO DAYS, AND ON THE MORNING OF 10/8/14 THE CAR STOPPED RUNNING COMPLETELY WHILE I WAS PULLING INTO THE PARKING LOT OF THE AUTO SHOP TO HAVE IT LOOKED AT. WHILE DRIVING, I LOST POWER STEERING AND ABS BEFORE THE CAR STALLED COMPLETELY A FEW MOMENTS LATER. I HAD TO HAVE THE ALTERNATOR REPLACED WITH ONLY 50,000 MILES ON THE VEHICLE. SEVERAL DAYS LATER I LEARNED OF A NEW RECALL ON CHRYSLER VEHICLES DUE TO ALTERNATOR PROBLEMS, AND TODAY I LEARNED MY VEHICLE WAS NOT A PART OF THIS RECALL BECAUSE I HAVE A 180 AMP ALTERNATOR, AND THOSE RECALLED WERE 160 AMP. I AM CHOOSING TO REPORT THIS INCIDENT BECAUSE I BELIEVE THE FAILURE OF MY ALTERNATOR COULD HAVE CAUSED SERIOUS INJURY TO MYSELF OR OTHER DRIVERS IF I HAD BEEN TRAVELING AT HIGH SPEED WHEN THE BATTERY DIED, AND I BELIEVE THE 180 AMP ALTERNATORS SHOULD BE INVESTIGATED FOR A POSSIBLE RECALL. *TR
Steering, Dec 8, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID. AS A RESULT, THE VEHICLE JERKED WHILE TURNING LEFT OR RIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Steering, Service brakes, Engine, Aug 14, 2014
ON THREE SEPARATE OCCASIONS OVER THE PAST TWO MONTHS, I HAVE EXPERIENCED AN UNANTICIPATED ENGINE STALL WHEN DECELERATING FROM HIGHWAY SPEED IN ORDER TO MAKE A TURN (BOTH RIGHT AND LEFT). IN EACH OF THESE INSTANCES, AS I WAS IN THE TURN (OR IMMEDIATELY BEFORE), THE ENGINE STALLED, LEAVING ME WITHOUT POWER-ASSISTED STEERING OR BRAKES. THIS MAKES THE VEHICLE DIFFICULT TO CONTROL, AS THE AMOUNT OF PHYSICAL FORCE NEEDED TO COMPLETE A TURN IS VERY SUBSTANTIAL. IN EACH INSTANCE, AFTER BRINGING THE VEHICLE UNDER CONTROL, I WAS ABLE TO RESTART IT BY PLACING THE SHIFT SELECTOR IN "NEUTRAL," APPLYING PRESSURE TO THE BRAKE PEDAL, AND PUSHING THE ENGINE START BUTTON. WHILE I HAVE SUFFICIENT ARM STRENGTH TO HAVE BEEN ABLE TO MAINTAIN CONTROL IN EACH OF THESE INSTANCES, IT IS, AT A MINIMUM, A SURPRISING AND UNEXPECTED EVENT TO HAVE STEERING AND BRAKE ASSIST FAIL SIMULTANEOUSLY. A SMALLER PERSON COULD EASILY LOSE CONTROL OF THE VEHICLE UNDER THESE CIRCUMSTANCES. I DO NOT KNOW WHETHER, WHEN THIS OCCURS, THE AIRBAGS ARE DISABLED, BUT THAT MAY ALSO BE A MATTER OF CONCERN. *TR
Steering, Electrical system, Service brakes, Jul 14, 2014
THE VEHICLE LOST ALL ELECTRICAL POWER, STEERING AND BRAKING WHILE IN MOTION. THE VEHICLE LOST ALL CONTROL OF STEERING AND BREAKING WHEN THE ELECTRICAL SYSTEM SHUTOFF. THE ELECTRICAL ISSUE HAS HAPPENED 3 TIMES WITHIN THE FIRST 2 YEAR OF OWNERSHIP (~32,000 MILES). THE FOLLOWING PARTS HAVE BEEN REPLACED: FUEL PUMP RELAY AND OVERLAY HARNESS, WIRELESS IGNITION NODE, INTEGRATED KEY FOB, TIPM KIT, 2 KEY FOBS, BRAKE BOOSTER. VEHICLE ALMOST CAUSED 3 SEVERE ACCIDENTS WHILE IN MOTION. *TR
Steering, Jul 9, 2014
AS I WAS PULLING OUT OF A PARKING SPOT, ALL THE SUDDEN A CHIME WENT OFF IN MY CAR AND I LOST POWER STEERING. THE POWER STEERING LIGHT CAME ON ALONG WITH AN AMBER COLORED ENGINE LIGHT. WE WERE ABLE TO DRIVE IT TO THE JEEP DEALERSHIP AND ARE CURRENTLY WAITING TO HEAR BACK FROM THEM ON WHAT THE ISSUE IS. I DID CHECK THE POWER STEERING FLUID AND IT WAS AT LEAST HALF FULL EVEN THOUGH I HAD MY JEEP INTO THIS SAME DEALERSHIP LAST WEEK FOR AN OIL CHANGE BUT THEY MUST NOT HAVE FELT THE POWER STEERING FLUID NEEDED FILLED. *TR
Steering, Power train, Jun 9, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Mar 10, 2014
I WAS PULLING AWAY FROM MY DRIVE WAY AFTER BACKING OUT AND ALL OF THE SUDDEN MY POWER STEERING GOES OUT AND A WARNING LIGHT CAME ON. I BACKED UP AND MANAGED TO TURN THE WHEEL ENOUGH TO PULL BACK INTO THE DRIVEWAY. *TR
Steering, Power train, Dec 13, 2013
TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE RUBICON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE .
Steering, Power train, Dec 12, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THEY WERE ONLY PRODUCING ONE PART PER MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF
Steering, Engine and engine cooling, Dec 2, 2013
CHECK ENGINE LIGHT WENT ON AND SERVICE DEPT FOR MY DEALERSHIP SAID IT WAS THE CYLINDER HEAD. STILL WAITING FOR PART TO BE DELIVERED. THIS IS A KNOWN PROBLEM FOR CHRYSLER SINCE 2012. IN 2012, I HAD TO HAVE THE INTERMEDIATE STEERING SHAFT REPLACED. JEEP WAS PURCHASED NEW IN 2/2012. *TR
Steering, Power train, Nov 20, 2013
TL-THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE MANUFACTURER ONLY PROVIDED ONE REPLACEMENT PART EVERY FOURTEEN DAYS AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE MANUFACTURER VERIFIED THAT THE DALERSHIP WAS ONLY PROVIDED ONE REPLACEMENT PART EVERY FOURTEEN DAYS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,500. LI
Steering, Jul 2, 2013
COULD HEAR POWER STEERING PUMP WHINE. LOOKED AT POWER STEERING FLUID LEVEL AND IT WAS LOW. CRAWLED UNDERNEATH AND FOUND FLUID DRIPPING OFF OF RACK'N PINION AND SIGNS OF FLUID BLOWING ALL OVER UNDER CARRIAGE. TOOK TO DEALER AND REPORTED THE PROBLEM ON JULY 1ST. *TR
Steering, Oct 23, 2012
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. THE DEFECT RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES FOR THE STEERING MALFUNCTION. THE REPAIRS CONSISTED OF BOTH FRONT TIRES BEING REPLACED AND BALANCED AND A FOUR WHEEL ALIGNMENT. THE FAILURE CONTINUED AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE REMAINED AT THE DEALER FOR ADDITIONAL INVESTIGATION OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO PROVIDE NY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 150.
Steering, Jul 26, 2012
WE HAD NOTICED A SMALL PUDDLE OF FLUID IN OUR GARAGE AND TOOK CAR TO BE SERVICED AT JEEP. THEY SAID IT WAS TRANSMISSION FLUID AND FIXED THE PROBLEM. NEXT DAY WE DROVE 500 MILES TO OLIVER BC AND WHEN WE STOPPED THE CAR, WE NOTICED A LARGER PUDDLE OF RED FLUID FROM THE LEFT FRONT AREA UNDER CAR. THE CAR WAS DIFFICULT TO STEER AND REALIZED IT MUST BE POWER STEERING FLUID THAT WAS LEAKING. WE TOOK IT TO A DEALER IN PENTICTION, BC AND THEY SAID THAT THERE WAS NO POWER STEERING FLUID LEFT IN THE SYSTEM. THEY "LOCATED POWER STEERING LEAK, AS CLAMP WAS NOT RELEASED, THEY RELEASED CLAMP, CLEANED OFF THE FLUIDS, REFILLED RESERVOIR, ROAD TESTED AND NO LEAKS." WE THEN DROVE ANOTHER 300 MILES TO OUR DESTINATION AND HAVE NOT HAD ANY LEAKS AND THE POWER STEERING SEEMS FINE. WE JUST BOUGHT THE CAR IN MAY AND IT ONLY HAS 2100 MILES ON IT. *TR
Steering, Jul 25, 2012
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH IN THE DRIVEWAY, A LOUD NOISE EMITTED FROM OUTSIDE OF THE VEHICLE AND SUDDENLY THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT NOTICED AN EXCESSIVE AMOUNT OF STEERING FLUID LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE POWER STEERING HOSE WAS RECONNECTED. THE MALFUNCTION RECURRED TWICE AND EACH TIME THE VEHICLE WAS TOWED TO THE DEALER. THERE WERE OTHER REPAIRS PERFORMED AT DIFFERENT TIMES, WHICH CONSISTED OF REPLACING THE POWER STEERING PUMP AND COOLER. IN ADDITION, THE POWER STEERING RACK AND HOSES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER PE12020 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Steering, Jul 12, 2012
POWER STEERING HOSE BURST, SPILLING FLUID, AND POWER STEERING WAS SUDDENLY LOST AFTER ONLY 400 MILES. FORTUNATELY I WAS DRIVING SLOWLY ON A NEIGHBORHOOD STREET AND NOT YET ON THE HIGHWAY. CAR WAS TOWED TO DEALERSHIP. MECHANIC RECEIVED DIRECTIVE FROM CHRYSLER ON A "FIX". HE MADE THE FIX, AS DIRECTED, BUT THE NEW HOSE QUICKLY BURST ON HIM DURING TESTING. CHRYSLER HAS DIRECTED A SECOND FIX. I HAVE NOT YET HEARD ABOUT THE STATUS OF THE SECOND FIX. I'VE BEEN WITHOUT MY CAR FOR 4 DAYS. I HAVE READ THAT CHRYSLER HAD TO RECALL 26,000 VEHICLES IN 2010 FOR A SIMILAR POWER STEERING PROBLEM. *TR