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2014 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  15. 2,376

Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.

Primary concernElectrical system483 reports · 20% of complaints
Owner complaints2,376Filed with NHTSA
Recall relationship19 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system483
  2. Power train474
  3. Engine408
  4. Seats338
  5. Other or unspecified271
  6. Service brakes268
  7. Air bags209
  8. Seat belts187

Recalls and investigations

  1. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  2. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  3. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

    Campaign 20V699000 on NHTSA.gov

  4. Engine and engine cooling, engine, dieselAug 13, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

    Campaign 20V475000 on NHTSA.gov

  5. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  6. Electrical system, alternator/generator/regulatorNov 21, 2017

    Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

    Campaign 17V741000 on NHTSA.gov

  7. Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017

    Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

    Campaign 17E061000 on NHTSA.gov

  8. Service brakesSep 18, 2017

    Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

    If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

    Campaign 17V572000 on NHTSA.gov

  9. Electrical system, alternator/generator/regulatorJul 10, 2017

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

    Campaign 17V435000 on NHTSA.gov

  10. Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

    Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

    Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

    Campaign 16V240000 on NHTSA.gov

  11. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Campaign 15V461000 on NHTSA.gov

  12. Seat beltsOct 14, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

    If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

    Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.

    Campaign 14V643000 on NHTSA.gov

  13. Electronic stability control (ESC)Oct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

    If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.

    Campaign 14V636000 on NHTSA.gov

  14. Electrical system, alternator/generator/regulatorOct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

    Campaign 14V634000 on NHTSA.gov

  15. Electrical system, wiringJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

    If the vanity lamp wiring shorts, there is an increased risk of fire.

    Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

    Campaign 14V391000 on NHTSA.gov

  16. Vehicle speed control, accelerator pedalJun 4, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

    The unintended continued acceleration may increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

    Campaign 14V293000 on NHTSA.gov

  17. Service brakesApr 1, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

    The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

    Campaign 14V154000 on NHTSA.gov

  18. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013

    Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."

    A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.

    Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.

    Campaign 13V483000 on NHTSA.gov

  19. Exterior lightingJul 2, 2013

    Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

    Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.

    Campaign 13V289000 on NHTSA.gov

Representative owner complaints: engine

447 reports, newest first. Show all

  1. Vehicle speed control, Engine, Fuel/propulsion system, Sep 9, 2015

    VEHICLE IS AN ECO-DIESEL MODEL. ENGINE CHECK LIGHT CAME ON AND THE VEHICLE ABRUPTLY LOST POWER AS WE ACCELERATED AWAY FROM A STOP LIGHT. INITIALLY THE VEHICLE WOULD NOT GO OVER 20 MPH. IT GRADUALLY ALLOWED US TO GET UP TO ABOUT 50 MPH, BUT WITH NOTICEABLE VIBRATION. THEN A NOTICE DISPLAYED ON THE INFORMATION CENTER TELLING US TO SERVICE THE ELECTRONIC SPEED CONTROL. TOOK IT IN THE NEXT DAY AND THE DEALER SAID WE WERE DRIVING WITH LEFT FOOT ON THE BRAKE AND RIGHT FOOT ON THE ACCELERATOR CAUSING THE COMPUTER TO BE CONFUSED. SAME PROBLEM HAPPENED A SECOND TIME A WEEK LATER. THIS TIME IT GAINED ENOUGH POWER TO GET US UP TO 40 MPH AND HOME. WE THEN HAD IT TOWED TO THE DEALER. NOT SURE WHAT THEY DID TO FIX THE PROBLEM BUT IT HAS NOT HAPPENED SINCE, HOWEVER THE ENGINE CHECK LIGHT HAS COME ON AGAIN 3 DIFFERENT TIMES. EACH TIME THE DEALER SAYS THAT THEY DON'T KNOW WHAT IS CAUSING THE PROBLEM. THE FIRST TWO TIMES THE ENGINE CHECK LIGHT CAME ON THE DEALER SAID IT WAS OK TO DRIVE UNTIL THEY COULD SCHEDULE SERVICE. THE THIRD TIME WE ASKED THE DEALER TO CONTACT JEEP HEADQUARTERS FOR TECHNICAL SUPPORT. CORPORATE JEEP SAID NOT TO DRIVE THE VEHCILE WITH THE ENGINE LIGHT ON, THAT IT COULD CAUSE SERIOUS PROBLEMS. ON-LINE RESEARCH AND DISCUSSION WITH OTHER LOCAL OWNERS OF THE SAME ECO-DIESEL MODEL SUGGEST THIS IS A SYSTEMIC PROBLEM WITH POTENTIAL SAFETY ISSUES.

  2. Engine, Aug 27, 2015

    AFTER ENTERING THE FREEWAY, THE CAR AUTONOMOUSLY SHIFTED ITSELF INTO NEUTRAL AND THE ENGINE SHUT OFF. THIS INCIDENT HAS REPEATED ITSELF DOZENS OF TIMES IN VARIOUS DRIVING SITUATIONS SINCE JUNE OF LAST YEAR (2014), JUST AFTER BEGINNING MY LEASE. SOMETIMES, AS IN THIS INSTANCE, I WAS ABLE TO PUSH THE START BUTTON AND THE ENGINE TURNED BACK ON, EVEN WHILE ROLLING IN NEUTRAL AT SPEED. IN MOST INSTANCES, THE CONDITION HAPPENS AS SLOWER SPEEDS (<30MPH) AND I AM UNABLE TO RESTART UNTIL COAST OFF THE ROADWAY, COME TO A COMPLETE STOP, DEPRESS THE BRAKE, SHIFT FROM NEUTRAL INTO PARK, AND THEN RESTART. WHEN THIS HAPPENS IN TRAFFIC I AM HELPLESS AS I ATTEMPT TO COAST TO SAFETY AS SPEEDING CARS RACE AROUND ME ON BOTH SIDES. I HAVE BROUGHT THE CAR TO THE DEALERSHIP(S) AT LEAST A HALF-DOZEN TIMES. ON THE VERY FIRST VISIT, I SAW THAT THE COMPUTER DIAGNOSTIC READOUT SAID, "IMPROBABLE TORQUE CONVERSION". SINCE THAT FIRST TIME, I HAVE NOT SEEN READOUTS AND THEY'VE NOT BEEN SHARED. TWO DIFFERENT DEALERSHIPS HAVE TEST-DRIVEN THE VEHICLE AND CLAIM THAT THEY ARE UNABLE TO RECREATE THE MALFUNCTION. WELL, NEITHER AM I. IT HAPPENS RANDOMLY AND I AM UNABLE TO DELIBERATELY CAUSE IT. NONETHELESS, IT HAPPENS. A CHIEF CONCERN OF MINE IS THE SEEMING LIMITATION OF THE SERVICE TECHNICIANS. UNLESS THE COMPUTER IDENTIFIES A PROBLEM, THEY SEEM TO BE SATISFIED THAT THERE IS NO PROBLEM; THEY HAVE APPARENTLY NO ABILITY TO CONSIDER ANY OTHER FORM OF DIAGNOSTIC CURIOSITY. THEY CLAIM THAT THEY'VE SEARCHED AND FIND NO OTHER INSTANCES OF THIS CONDITION. YET, A CURSORY GOOGLE SEARCH REVEALS THOUSANDS OF SIMILAR INSTANCES WITH THIS MAKE AND MODEL. AT THIS POINT, I ONLY DRIVE THE CAR WHEN THERE ARE NO OTHER PRACTICAL OPTIONS. I DO NOT TAKE MY FAMILY OR PASSENGERS IN THE CAR. I'M RENTING CARS OR UBERING MORE OFTEN. I HAVE REACHED OUT TO CHRYSLER AND HAVE FILED AN ISSUE. NO RESPONSE YET. CRITICAL SAFETY ISSUE!

  3. Structure, Other or unspecified, Engine, Aug 26, 2015, crash

    WHILE DRIVING AT 80 MPH, A VERY LARGE BUCK RAN IN FRONT OF THE CAR ON THE INTERSTATE. AFTER DRIVING BACK BY TO SEE THE DEER THE NEXT DAY IT WAS PROBABLY AROUND 300 LBS. THE ENTIRE FRONT PORTION OF MY VEHICLE WAS CAVED IN. NO AIRBAGS DEPLOYED WHATSOEVER. HITTING SOMETHING SO MASSIVE AT SUCH A HIGH RATE OF SPEED SHOULD HAVE DEPLOYED SOME SORT OF SAFETY MECHANISM I.E (AIRBAGS!!!!!)

  4. Structure, Engine, Aug 26, 2015, crash

    JEEP ROLLAWAY COMPLAINT: MY BRAND NEW 2014 JEEP CHEROKEE ROLLED AWAY FROM ME WHEN I PUT IT INTO PARK. I GOT OUT OF THE CAR TO GET THE MAIL AND FEW SECONDS LATER, I HEAR A CRASH. THE JEEP ROLLED OFF THE DRIVEWAY INTO A TREE. THANK GOD NO ONE WAS IN THE WAY AND MY DAUGHTER WAS NOT IN THE CAR. I GOT BACK INTO THE CAR AND FOUND THAT IT WAS IN REVERSE, NOT PARK! THE FONT BUMPER WAS DISLODGED AND SMASHED. I HAD BEEN HAVING A LOT OF TROUBLE GETTING THE ELECTRON GEAR SELECTOR TO CHOOSE THE CORRECT GEAR SINCE THE DAY I BOUGHT THE CAR. 50% OF THE TIME I WOULD DISCOVER THAT I WAS IN REVERSE WHEN I THOUGHT I WAS IN PARK. THERE IS VERY LITTLE CLEARANCE BETWEEN THE TWO GEARS, NOTHING DEFINITIVE LIKE THERE IS ON A SLIDE TRACK IN MOST CARS WITH A DEFINITIVE CLUNK WHEN YOU PUT IT INTO PARK. THE ONLY WAY TO BE ABSOLUTELY SURE WAS TO LOOK DOWN AT THE GEAR SHIFT TO SEE THE LIGHT INDICATOR. I'VE BEEN DRIVING ALL MY 59 YEAR OLD LIFE AND HAVE NEVER HAD AN ACCIDENT. I WAS SO UPSET AND FRUSTRATED WITH THE GEAR SHIFT THAT I TOOK IT BACK AND ORDERED A 2013 JEEP WITH THE OLD GEAR SHIFT ON A TRACK SYSTEM. I'D HAD IT! IF THEY DON'T CHANGE THE GEAR SYSTEM IN THE NEXT JEEP, I WILL HAVE TO BUY A DIFFERENT MAKE. THE PROBLEM, ALTHOUGH MAY HAVE BEEN SOME KIND OF DEFECT IN THE ELECTRONIC GEAR SHIFT, IS, IN MY OPINION, NOT A DEFECT, SO NATURALLY CHRYSLER WILL NOT FIND ANY DEFECTS. I THINK IT IS POOR DESIGN AND A HAZARD. IT IS A HUMAN INTERFACE PROBLEM. PARK SHOULD NOT BE SO CLOSE TO REVERSE. THE GEAR SHIFT ONLY MOVES ABOUT A 1/4 INCH ONE WAY OR THE OTHER. YOU CAN NOT DEPEND ON FEEL TO TELL WHICH GEAR YOU ARE IN, WHICH YOU CAN WHEN YOU HAVE A CAR WITH A SLIDE TRACK GEAR SHIFT. ALSO, ANOTHER INCIDENT: I WAS MAKING A LEFT AND HAD TO BREAK HARD FOR A SEC, MY PURSE MOVED FORWARD AND EASILY PUSHED THE GEAR INTO NEUTRAL WHEN I NEEDED TO BE IN GEAR FOR ONCOMING TRAFFIC. STUPID DESIGN.

  5. Electrical system, Engine, Aug 13, 2015

    MERGING VEHICLE INTO HIGHWAY TRAFFIC WHEN ELECTRONIC INSTRUMENT CONSOLE WENT BLANK, LOSING POWER. INSTRUMENT PANEL THEN LIT BACK UP AND ALL WARNING SIGNALS (CHECK ENGINE, BATTERY ETC.) WERE ILLUMINATED. ENGINE CONTINUED RUNNING, BUT VERY SLOWLY (AS IF STUCK IN 1ST GEAR). WHEN ABLE TO SAFELY EXIT THE HIGHWAY AND PULL OFF ROADWAY, WAS UNABLE TO SHIFT CAR OUT OF DRIVE INTO PARK. IT APPEARED ALL THE ELECTRONIC CONTROLS WERE NOT WORKING. BECAUSE THIS CAR HAS A PUSH BUTTON IGNITION (AND A FOB, RATHER THAN A KEY), THE PUSH BUTTON IGNITION COULD NOT BE TURNED OFF, BECAUSE THE CAR WAS NOT IN PARK. I HAD TO REMAIN AT THE WHEEL WITH THE BRAKE ON TO PREVENT THE CAR FROM MOVING. I WAS UNSUCCESSFUL AT CONTACTING JEEP TECHNICAL ASSISTANCE TO TRY TO IDENTIFY HOW TO CUT POWER TO THE ENGINE. ULTIMATELY, AFTER HOLDING IN THE IGNITION BUTTON FOR A PROLONGED PERIOD OF TIME, THE POWER RETURNED AND I WAS ABLE TO PUT CAR IN PARK. PLEASE NOTE, RECALL NOTICE 13V-483 HAD BEEN REPAIRED ON THIS VEHICLE PRIOR TO THIS EVENT.

  6. Engine, Fuel/propulsion system, Aug 11, 2015

    UPON STARTING CAR BLUE/GRAY SMOKE COMES OUT OF EXHAUST. SMOKE BILLOWS FOR 30-40 SECONDS. RECURRING ISSUE SPECIFICALLY WHEN CAR IS PARKED ON INCLINE IN DRIVEWAY. BEEN TOLD BY DEALER THERE IS NO RECALL BUT IT IS A COMMON PROBLEM.

  7. Engine and engine cooling, Fuel system, Gasoline, Air bags, Traction control system, Engine, Jul 27, 2015

    EVENT OCCURRED DECEMBER 22, 2014. AFTER MULTIPLE MONTHLY CHECK ENGINE LIGHTS AND "REPLACE" OF THE COMPUTER, THE VEHICLE INFORMATION CENTER GAVE A WARNING OF "INCORRECT DEF DETECTED." (ONLY MOPAR DEF HAD BEEN USED). WITHIN 10 MILES THE VIC WARNING STATED "VEHICLE WILL NOT RESTART IN 200 MILES." RETURN TO THE DEALER AGAIN AFTER THE PREVIOUS VISIT 3 DAYS PRIOR TO "REFLASH" THE COMPUTER INDICATED A RECENT TSB FOR REPLACEMENT OF THE CATALYTIC CONVERTER. I ALSO HAD THEM CHECK THE DEF PUMP AND NOZZLE WHICH WAS CLOGGED WITH CRYSTALLIZED DEF. AFTER TWO WEEKS OF WAITING WITH THEM NOT ABLE TO FIND A CATALYTIC CONVERTER AND NEW OXYGEN SENSOR I WAS FORCED TO TRADE THE VEHICLE AT A LOSS. (CHRYSLER WOULD NOT OFFER ANY HELP ON THE TRADE). UPDATE 9/15/15*CW ON JUNE 7, 2014 THE TRACTION CONTROL LIGHT ILLUMINATED, THE STEERING SENSOR SHORTED OUT. ON AUGUST 12, 2014, THE CHECK ENGINE LIGHT ILLUMINATED AND THE PCM SOFTWARE WAS UPDATED. ON AUGUST 14, 2015, THE CLOCKSPRING WAS REPLACED. THE ENGINE LIGHT ILLUMINATED SEVERAL MORE TIMES. THE CATALYTIC CONVERTER WAS REPLACED. UPDATED 10/01/15*JB UPDATED 12/23/15.*JB

  8. Power train, Engine, Fuel/propulsion system, Jul 27, 2015

    FROM A STOP, RIGHT TURN, ACCEL TOWARDS PLANNED SPEED OF 60. AT APP. 50MPH APPROACHING GUARDRAILS THEN BRIDGE THE VEHICLE 'LOCKS UP' (NO SCREECHING BRAKES), THOUGHT 'TRANS' (PREVIOUS UNRESOLVED PROBLEMS), ENGINE SPUTTERS, ABOUT TO DIE, SPEED HAS DROPPED 30MPH, (ASSUME NO BRAKE LIGHTS). QUICK DECISION (RAILS 75'), GET TO SHOULDER. SMALL SHOULDER, DEEP DITCH WITH A STEEP DOWNHILL PITCH TO THE RIVER. JUST AS I WAS ABOUT TO ENACT THE DECISION THE ENGINE "ROARS" TO LIFE AND HITS 65MPH BEFORE I CAN REACT AND APPLY THE BRAKES MID-BRIDGE. THE WHOLE INCIDENT ONLY TOOK SECONDS, MAYBE 7 TO 10. TOOK IT, ONCE AGAIN, TO BLEVINS MOTORS, POTSDAM NY AND ONCE AGAIN WAS TOLD THAT THEIR DIAGNOSTIC COMPUTER SAW NO ABNORMALITIES. THIS TIME I ASKED FOR A PRINT OUT OF SAID REPORT AND WAS TOLD THERE WAS NO SUCH THING AS A 'PRINT OUT'. I AM A 100% DISABLED VET WITH A HEAD INJURY AND PTSD. THIS THE SALESMAN WAS NOTIFIED OF THE FIRST THING. I DID NOT MENTION THE PTSD AS IT HAD ALWAYS BEEN MY PROBLEM AND EXPLOSIVE ANGER WAS NEVER PRESENT. THE "INJURY" WAS AFTER MONTHS OF LIES AND 'DIRTY DEALING' FROM THE START THAT THEY FINALLY 'BEAT A PATH' IN MY BRAIN TO THE ANGER PART. IT LED TO MANY VISITS WITH MY VA PSYCHOLOGIST, LOSS OF FRIENDS AS I SEEMED ABNORMALLY CONSUMED WITH MY ILL-TREATMENT BY BLEVINS, WHICH I WAS, AND TOTAL FRUSTRATION THAT I HAD NO RECOURSE VIA THE LAW BECAUSE I COULD "BLOW" AT THE LEAST SLIGHT. I HAVE TO A GREAT DEGREE PUT THE 'PTSD' BACK IN ITS BOX, BUT THE DAMAGE TO WHAT WAS AN ALREADY SLOWLY SLIPPING BRAIN THAT I HAD ACCEPTED, IT TOOK A BIG HIT DAMAGE WISE. I NO LONGER CHECK E'MAIL. [XXX] DAY OR NIGHT. THANKYOU! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

  9. Engine, Jul 21, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION SOFTWARE WAS UPGRADED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,388.

  10. Engine, Jul 6, 2015

    DURING A DRIVE UP A MOUNTAIN GRADE IN SOUTHERN CALIFORNIA AND TOWING A RECREATIONAL BOAT ON 7-4-15, OUR 2014 JEEP GRAND CHEROKEE WITH THE 3.0L ECODIESEL ENGINE OVERHEATED (I.E. COOLANT) AND THE OIL TEMPERATURE REACH OVER 300 DEGREES. THESE CONDITIONS CAUSED THE VEHICLE TO GO INTO A VERY SLOW DRIVING CONDITION (I.E. 5MPH) ON A TWO (2) LANE HIGHWAY CAUSING A TRAFFIC JAM BEHIND US AND A DANGEROUS SITUATION SINCE TURNOUT LANES WERE INFREQUENT. WHEN OPENING THE HOOD, IT APPEARED THAT THE COOLANT HAD SPRAYED OUT OF THE RESERVOIR THROUGH THE CAP AND ONTO THE ENGINE. WE ATTEMPTED TO COOL THE ENGINE DOWN OVER A TWO (2) HOUR PERIOD AND ADDED OVER 1.5 GALLONS OF A WATER/COOLANT MIXTURE HOWEVER, THE VEHICLE STILL OVERHEATED AND HAD THE ENGINE OIL REACH OVER 300 DEGREES UNTIL WE COULD PARK IT FOR SEVERAL MORE HOURS. THE VEHICLE IS RATED TO TOW 7200LBS. WITH THE FACTORY INSTALLED TOWING PACKAGE HOWEVER, JEEP CURIOUSLY DID NOT INSTALL A TOWING FEATURE ON THE MODEL TO HELP WITH SHIFTING, ETC. THE BOAT AND TRAILER WEIGHS LESS THAN 3450LBS. THIS IS AN UNSAFE CONDITION AND I AM AFRAID THAT THE ISSUE HAS DAMAGED THE ENGINE. THE JEEP/CHRYSLER ASSISTANCE LINE WOULD ONLY TOW THE VEHICLE BUT NOT OUR BOAT AND WAS NO HELP TO US SO WE WERE LEFT ON OUR OWN DURING OUR 4TH OF JULY VACATION. JEEP NEEDS TO PROVIDE A TOWING FEATURE, INSTALL A HEAVY DUTY ADDITIONAL OIL COOLER AND ADDITIONAL ENGINE COOLING PROVISIONS FOR THE JEEP GRAND CHEROKEES WITH THE 3.0L ECODIESEL AND FACTORY TOWING PACKAGE FROM A SAFETY AND EQUIPMENT RELIABILITY/LONGEVITY PERSPECTIVE. PLEASE ASSIST US. THANK YOU.

  11. Engine, Jun 10, 2015

    ENTER VEHICLE AND PLACED IT IN THE RUN POSITION, I HEARD A DING FROM THE CONSOLE AND NOTICED THAT THE ENGINE MALFUNCTION LIGHT HAD ILLUMINATED. I THEN DROVE THE VEHICLE FOR ABOUT 15 MINUTES HOWEVER THE LIGHT STAYED ILLUMINATED. THE DEALERS' SERVICE ADVISOR STATES THAT IT WILL BE TWO WEEKS BEFORE THE SERVICE DEPARTMENT CAN SERVICE THE VEHICLE. HE ADVISED THAT I CONTINUE TO DRIVE THE VEHICLE, AS I NORMALLY WOULD, WITH THE SERVE MALFUNCTION LIGHT ILLUMINATED???? THAT MAKES NO SENSE.

  12. Vehicle speed control, Service brakes, Engine, Jun 10, 2015, crash

    MY DAUGHTER WAS PARKING HER 2014 JEEP GRAND CHEROKEE OUTSIDE OF A RETAIL STORE. AS SHE SLOWED AND PULLED INTO A PARKING SPACE, THE JEEP SUDDENLY SURGED FORWARD, JUMPING THE CURB, CROSSING A SIDEWALK, GOING THROUGH A SMALL GRASS MEDIAN, AND INTO A DIFFERENT AREA OF THE PARKING LOT. THE POLICE REPORT, OKLAHOMA CITY POLICE DEPARTMENT REPORT, CASE NUMBER 15-REDACTED, ACCURATELY RECORDS THE SURGE. THE OFFICERS CONCLUSION WAS DRIVER ERROR. THROUGH RESEARCH I HAVE FOUND NUMEROUS SIMILAR COMPLAINTS CONCERNING 2014 JEEP GRAND CHEROKEES. I CALLED THE SERVICE MANAGER FOR THE JEEP DEALERSHIP WHERE WE PURCHASED THE VEHICLE. I TOLD HIM ABOUT THE ACCIDENT AND THAT WHEN THE JEEP CAME IN FOR REPAIR, I WANTED THE ACCIDENT DATA PRESERVED. HE TOLD ME THE ONLY DATA THAT HE COULD OBTAIN WAS JEEPS PROPRIETARY INFORMATION, WHICH I COULD NOT HAVE. A REPRESENTATIVE FORM MY INSURANCE COMPANY IS ADAMANT THAT WE, AS THE OWNERS OF THE JEEP, HAVE A RIGHT TO ANY INFORMATION CAPTURED BY THE JEEPS SYSTEMS. HOWEVER, THE INSURANCE COMPANY HAD NO WAY TO OBTAIN THAT INFORMATION WHEN THEY APPRAISED THE DAMAGE TO THE JEEP. I NEED HELP IN OBTAINING THE DATA BY SOMEONE OUTSIDE OF JEEP WHO CAN ACCESS IT, OR HELP TO COMPEL JEEP TO PROVIDE ME WITH THE INFORMATION, HENCE THIS ONLINE SUBMISSION. THE WEBSITE WHICH CONTAINS OTHER COMPLAINTS ABOUT 2014 JEEP GRAND CHEROKEES IS HTTP://WWW.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2014/ENGINE/VEHICLE_SPEED_CONTROL-2.SHTML. 2014 JEEP GRAND CHEROKEE VEHICLE SPEED CONTROL PROBLEMS | PAGE 2 THE WEBSITE CONCERN JEEP GRAND CHEROKEES OR ALL YEARS HAVING TROUBLE WHEN THE TIRES/BRAKES GET WET IS JUMPIN' JEEPS ARE HARD TO TIE DOWN

  13. Engine, Jun 5, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHEN STARTING THE VEHICLE, THE ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A MALFUNCTION WITH THE OIL PRESSURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

  14. Electrical system, Seat belts, Engine, May 22, 2015

    MY 2014 JEEP GRAND CHEROKEE HAS BEEN AT BEAVER COUNTY DODGE CHRYSLER JEEP SINCE 5/5/2015. IT WAS TAKEN IN FOR STALLING ISSUE, ODOMETER ADDING EXCESS MILES, TOUCH SCREEN RADIO GOING BLACK, SEAT BELTS THAT DO NOT TIGHTEN AND OTHER VARIOUS RECALLS. MY JEEP HAS NOT LEFT THEIR PARKING LOT SINCE 5/8/2015 I CALLED TODAY 5/22/2015 AND IT IS STILL NOT FINISHED THEY STATED. I HAVE PAID AN ENTIRE MONTH ON MY LEASE AND I HAVE NOT DRIVEN MY VEHICLE. THE SERVICE DEPARTMENT HAS NOT MADE ONE ATTEMPT TO FIX MY JEEP AND I AM NOT SURE WHEN I WILL EVER GET IT BACK AT THIS POINT. THE DEALERSHIP AND FCA HAVE BEEN GIVING ME THE RUN AROUND SINCE AUGUST 2014 ABOUT FIXING THESE PROBLEMS THAT THEY STATE SIMPLY CANNOT BE FIXED AT THIS TIME? I HAVE BEEN HAVING THESE PROBLEMS FOR 9 MONTHS NOW AND THE DEALERSHIP AND FCA KEEP TELLING ME THAT THEY HAVE NO RESOLUTION TO MY PROBLEMS.

  15. Power train, Electrical system, Engine, May 16, 2015

    DRIVER PROCEEDED FROM A FROM A 4-WAY STOP TO THE POSTED SPEED LIMIT OF 55 MPH. SHORTLY AFTER GETTING UP TO SPEED, THE VEHICLE'S DASHBOARD ILLUMINATED WITH SEVERAL WARNING INDICATORS (SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE AIRBAG SYSTEM, LOW OIL PRESSURE, LOW VOLTAGE) AND LOST ALL ENGINE POWER. VEHICLE COASTED TO A STOP IN A NEARBY PARKING LOT. DRIVER WAS ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES, BUT UNSUCCESSFUL. VEHICLE HAS BEEN TOWED TO THE DEALERSHIP AWAITING SERVICE.

  16. Power train, Electrical system, Engine, Apr 2, 2015

    DROVE ONE BLOCK FROM HOME AND THE BATTERY VOLTAGE SPIKED TO 17V. WARNING SOUNDS AND MESSAGES POSTED ON THE ODOMETER. PARKING ASSIST OFF; ACC UNAVAILABLE-SERVICE REQUIRED; WIPERS ACTIVATED EVEN THOUGH TURNED OFF; TRANSMISSION LOCKED IN D; RADIO SCREEN BLACKED OUT/CAME BACK ON; MESSAGE READ TO STOP, PRESS THE BRAKE, TURN ENGINE OFF THEN PLACE IN PARK. RED BATTERY ICON, ANTI SKID ICON, ENGINE ICON LIT ON ODOMETER PLUS WARNING SOUNDS NON STOP. TOOK DIRECTLY TO THE DEALER WHERE THE TECH TRIED TO GET A READING ON ALL OF THE TROUBLE ICONS. NOTHING WAS POSTING ON THEIR EQUIPMENT. IT WAS DECIDED THE VEHICLE MAY NEED THE ALTERNATOR REPLACED. WAS TOLD TO CONTINUE DRIVING AND IF THIS HAPPENS AGAIN TO TURN THE ENGINE OFF AND RESTART THE VEHICLE AND KEEP DRIVING. *TR

  17. Power train, Other or unspecified, Engine, Mar 27, 2015

    WHEN ACCELERATING, THE ENGINE ALWAYS HESITATES FOR SEVERAL SECONDS, THEN SURGES FORWARD. THIS CONDITION CREATES A SAFETY ISSUE DURING PASSING, MERGING INTO ONCOMING TRAFFIC, EVASIVE MANEUVERS, ETC. THIS PROBLEM HAS EXISTED SINCE NEW, AND HAS NOT IMPROVED. BERGEY CHRYSLER, JEEP SERVICE DEPT. HAS INFORMED ME THAT THE HESITATION WHILE ACCELERATING "OPERATES AS DESIGNED", AND CANNOT BE REPAIRED. *TR

  18. Power train, Engine, Mar 20, 2015

    AFTER MAKING A RIGHT HAND TURN AT A FOUR WAY STOP, I BEGAN TRAVELING THROUGH A RESIDENTIAL AREA AT ABOUT 25 MPH. AFTER MAYBE 100 YARDS, THE CAR CAME TO A STOP AND THE ENGINE WAS REVVING, AS IF THE VEHICLE WERE IN NEUTRAL. THE SHIFT KNOB INDICATED THE VEHICLE WAS IN DRIVE, BUT IT WAS NO MOVING FORWARD. OBVIOUSLY THIS CAUGHT ME COMPLETELY OFF GUARD, AS SOMEONE AT THE FOUR WAY HAD WAVED ME TO GO BEFORE THEM, THE I UNEXPECTEDLY STOPPED IN THE MIDDLE OF THE ROAD AND WOULD NOT MOVE. I BEGAN APPLYING THE GAS MORE GENTLY, GOOD THING OR I WOULD HAVE JUMPED FORWARD, AND EVENTUALLY THE VEHICLE BEGAN TO DRIVE AGAIN. THE LOW NUMBER OF MILES ON THE CAR IS BECAUSE I AM SCARED TO DRIVE THE CAR UNTIL THE TWO BRAKE RECALLS ARE COMPLETED, AND NOW THIS. I SEE THIS HAS BEEN A BIG CONCERN IN OTHER YEARS FOR THE JEEP AND HAVE FOUND MANY SIMILAR COMPLAINTS ONLINE FOR THIS MODEL. WHEN WILL THIS ISSUE BE ADDRESSED? BIG SAFETY HAZARD! *TR

  19. Engine, Mar 16, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FUMES EMITTED INSIDE THE VEHICLE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,300.

  20. Engine and engine cooling, Electrical system, Fuel/propulsion system, Mar 14, 2015

    IT APPEAR DEF SYSTEM AND CAT CONVERTER NOT PROPERLY DESIGNED VEHICLE IN 3 TIMES FOR SAME FAILURE CODE P20EE ALL ISSUES RELATE TO EMISSIONS AND SENSORS THERE'S A PUMP AND A SCREEN OR TWO BUT CLOGS CRYSTALLIZATION ARE WHAT CASES VEHICLE TO INITIATE A COUNTDOWN TIMER TIL ENGINE STOPS MY VEHICLE IN FOR REPAIR NOW THIS IS ISSUE FOR DIESEL VEHICLES ONLY I AM ALSO ON JEEP WEBSITE OR MORE SO FORUMS EVERYONE SEEMS TO HAVE THIS PROBLEM. *TR

  21. Power train, Engine, Feb 27, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND FAILED TO SWITCH GEARS. THE ENGINE RESTARTED AFTER NUMEROUS ATTEMPTS. THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE PCM AND TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,800.

  22. Engine, Fuel/propulsion system, Feb 27, 2015

    IN LESS THAN A YEAR OF OWNERSHIP MY CAR STARTED WITH THE PROBLEMS. ON 8/19/14 THE CAR IDLES BUT IT WILL NOT START. TOWED IT TO MIDWAY JEEP AND CHRYSLER THE CAR WAS RETURNED TO ME RUNNING BUT WAS TOLD THEY WOULD BE ORDERING A TIPM PART WHICH IS PART OF A RECALL. ON 9/4/14 I CAME BACK AND THE TIPM WAS REPLACED. ON 12/17/14 THE SAME ISSUE OCCURRED AGAIN AND ANOTHER TIPM WAS REPLACED. IT IS NOW 2/27/15 AND I AM EXPERIENCING THE SAME PROBLEM. THE CAR HAS BEEN TOWED AGAIN. THIS IS A LEMON. *TR

  23. Engine, Fuel/propulsion system, Feb 13, 2015

    ON SEPARATE OCCASIONS VEHICLE HAD ISSUE SHIFTING FROM 1ST TO 2ND GEAR LURCHING FORWARD EVEN WHEN AT A STOP AND MY FOOT WAS ON THE BREAK. THE VEHICLE ALSO HAD THREE ISSUES WITH THE DEF SENSORS WHICH WERE WORKED ON OR REPLACED THREE SEPARATE TIMES. SINCE THE LAST FIXED WAS JUST DONE ON OR APPROXIMATELY AROUND FEBRUARY 1ST , I WILL BE WAITING TO SEE IF THE ISSUE CONTINUES. THE LATEST ISSUE IS HAS SOMETHING TO DO WITH THE CATALYST. IT'S HAVING AN ISSUE SENSING THAT THE VEHICLE IS CREATING ENOUGH HEAT TO BURN OFF BY PRODUCT. IT IS SLATED TO BE REPLACED WITHIN TWO WEEKS. I HAVE BEEN NOTIFYING JEEP ABOUT ALL OF THESE PROBLEMS. I HAVE A CASE MANAGER WORKING ON THE PROBLEMS. I HAVE READ SEVERAL SITES THAT SHOW THERE IS AN ISSUE WITH AN EXPOSED DEF SENSOR WHICH JEEP IS NOT ACKNOWLEDGING. IT IS THE NEW ECO-DIESEL ENGINE. *TR

  24. Structure, Engine, Jan 31, 2015, crash

    JANUARY 2ND. 2015 I PULL OUT OF THE FASHION SQUARE MALL AND TURN ON TO RIO ROAD INTO THE RIGHT LANE. THIS IS THE TURN LANE ON TO ROUTE 29 NORTH. I TRAVEL ABOUT 50 YDS. THE REPORTING OFFICER SAID MY VEHICLE WAS TRAVELING ABOUT 40 MILES AN HOUR WHEN I REAR ENDED A TRUCK I FELT THE IMPACT AND HEARD THE CRUNCHING METAL AND I VAGUELY REMEMBER SEEING THE TOP MY HOOD BEING SHOVE BACK. I WAS STUNNED I KNEW I WAS HURT AND I WAS HAVING TROUBLE BREATHING. SOMEONE CALL 911 AND THE MEDICS LOADED ME INTO THE AMBULANCE. I COULD HEAR WHAT THEY WERE SAYING BUT HAD TROUBLE FOCUSING. THE POLICE, AND FIREMAN WHERE DISCUSSING WHY THE AIR BAGS HAD NOT DEPLOYED FOR THE AMOUNT DAMAGE DONE I ALSO REMEMBER THE MEDICS ASKING WHY THE AIRS BAGS HAD NOT DEPLOYED. *TR

  25. Engine, Jan 1, 2015

    GRAND CHEROKEE JEEP SUV, 2014, A BRAND NEW VEHICLE FROM TATE CHRYSLER CAR DEALER IN FREDERICK, MD ON 21 JULY 2014 WITH ONLY 251 MILES. AND I PURCHASED THIS VEHICLE IN FULL WITH CASH AND I WAS TOLD THAT I HAD TWO MONTHS TO PURCHASE THE LIFETIME WARRANTY, ON THE DAY I RETURNED TO PURCHASE THE LIFETIME WARRANTY, THE FINANCIAL MANAGER TOLD ME THAT IT WAS NOT AVAILABLE FOR MY VEHICLE. I DID COMPLAIN ABOUT THE SMELL OF FUSES COMING FROM THE ENGINE OF A NEW VEHICLE NOW TO THE DEALER SEVERAL TIME, NOW ALL OF A SUDDEN MY SUV IS NOT QUALIFIED FOR A LIFETIME WARRANTY. I STILL PURCHASES THE BUMP TO BUMP 120,000 MILES EXTEND WARRANTY ANYWAY, BUT THE DEALER HAS NOT SOLVE MY PROBLEM OF THE SMELL OF FUSES COMING FROM THE ENGINE, THEY DIDNOT TAKE ME SERIOUSLY, CONCERNING THE SMELL FROM THE ENGINE. I CAME HOME FROM WORK AND MY HUSBAND TOLD ME THEY HAVE A RE-CALL ON MY VEHICLE. I MADE AN APPOINTMENT WITH SERVICES DEPARTMENT AND ASKED THE QUESTION COULD THIS BE A RESULT OF THE SMELL THAT WAS COMING FROM THE ENGINE, AND THE SERVICE DEPARTMENT TOLD ME NO IT DIDNOT HAVE ANYTHING TO DO WITH IT. BEFORE MY APPOINTMENT TO SERVICES DEPARTMENT TO REPAIR THE RE-CALL PROBLEM, I AM STILL SMELL FUSES FROM MY ENGINE AND NOW THE ENGINE LIGHT CAME ON, THIS IS WHY I BELIEVE TATE CHRYSLER DELIBERATELY SOLD ME A VEHICLE THAT THEY KNEW OF MECHANICAL PROBLEMS AND DID NOT WANT TO GIVE ME A LIFETIME WARRANTY. I WORKED VERY HARD TO BE ABLE TO PURCHASES WHAT I NEED AND I REALLY LIKE THE STYLE OF THIS VEHICLE THAT I AM DRIVING BUT I DO BELIEVE THE DEALER SOLD ME A LEMON OR A VEHICLE WITH SERIOUS MECHANICAL PROBLEMS. FOR A VEHICLE WITH ONLY 6500 MILES AS 1 JANUARY 2015. AND I HAVE BEEN TO THE CAR DEALER ABOUT SMELL FROM ENGINE, TO MANY TIMES AND TATE CHRYSLER DEALER DID NOT DO ANYTHING ABOUT. *JS